# Page 3 | Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Crelate the right Applicant Tracking solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews --- Crelate 4.5 (443) [View alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Crelate ## Showing most helpful reviews Showing 51-75 of 443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Dave G. President Research Used the software for: 1-2 years ### "Crelate Review" October 28, 2024 5.0 took a while for our team to get set up. But once we got going, our team is more streamlined with the use of crelate compared to other software that we used in the past. Pros the ease of the user friendly CRM program. Cons calendar is not as user friendly and does not sync calendar invites with link Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate reviews and ease of use compared to others Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) needed an updated plan. reviewed Bullhorn and Crelate, as well as others. Review Source MC MaryCatherine C. Talent acquisition manager Construction Used the software for: Less than 6 months ### "Realistic expectations " October 15, 2024 4.0 Overall positive. Took a while to get up to speed. Sales person didn’t explain things are factual as they are. Especially the hands on training part. She left out that the hands on training would be one hour per week for 12 weeks and the trainer didn’t do the work they walked me through how to do it. Delayed our launch schedule tremendously. But overall good after the first three months of confusion. Pros The candidate tracker flow and ability to customize our own steps and sequences (for the most part). Cost is a big benefit as well. Cons Small glitches with applications coming in without contact info. Not all file types accepted as resume upload. Not having a true sourcing database without purchasing other extensions onto it. Love the system but sales person over sold the product and then never answers emails back but before we purchased she contacted us non stop. Not a good feeling. Overall good. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Crelate Cost and functionality would be the main reasons. Review Source Response from Crelate October 25, 2024 Thank you for your detailed feedback about your experience with Crelate, particularly regarding our customizable candidate tracking features and cost-effectiveness. We're glad to hear that you're finding value in the system and appreciate you taking the time to share your experience. JN Joanna N. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Best product out there of it’s kind" November 12, 2024 5.0 Phenomenal product. I couldn’t do my work without it. Saves time and easily uploads and stores all information you need to be successful. Pros Literally everything. It’s essential for any recruiter. Easy to use. Clear and intuitive user experience. Cons That I pay out of pocket for it myself but it’s ok. It’s worth it :) Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Crelate Far superior product. I couldn’t work without it. Review Source JG Joseph G. Managing Director Automotive Used the software for: 6-12 months ### "Happy to be with Crelate" October 21, 2024 5.0 Crelate is the fourth system I have had to adapt to during the past 16 years. I was initially aprehensive --something new -- but quickly found Crelate to be user friendly and much better than our former system. In face, I have tracked my productivity and it is much improved with Crelate. Pros Crelate works with me --I don't become "tired" navigating the system. The flow causes me to believe that people who have actualy worked in my field helped design this system. Cons Still fairly new with the system -- While I don't consider myself, "Mr. Crelate" --and I haven't taken full advantage of all capabilities, At this point I have no major complaints. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Company chose to change -- I';m not sure if agreement was completed and/or the need for a better system. Review Source Response from Crelate October 29, 2024 Thank you for your review! We're so glad the system has been easy to adapt to, and most of all that your productivity has improved with Crelate! BC Bruce C. Executive Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Crelate - great recruiter tool !" October 17, 2024 5.0 It's a great tool and provides all the necessary options to run both a split desk or full desk but there are def. additional features that my firm did not opt to purchase Pros Interaction with LinkedIn Recruiter, ability to "tag" & build custom candidate reports .. favorite feature is being able to track if email was "viewed" Cons Nothing at this point as the database works well Review Source Response from Crelate October 25, 2024 Thank you for the fantastic review! We're glad you're enjoying Crelate's LinkedIn integration, tagging capabilities, and email tracking features. It's great to hear the database is working well for you. When you're ready to explore those additional features for your firm, we're here to help! PN Peter N. Owner and Managing Director Chemicals Used the software for: 1-2 years ### "Great Product for more efficient recruiting" October 21, 2024 5.0 Enables us to more efficiently run our recruiting firm. Pros Reliable and easy to use. Well organized and enables our team to quickly access information on clients and candidates. Cons Need an easier/quick way to add and send attachments - selectively sent to in individuals as part of a personalized marketing effort - NOT through Mass mailings Review Source Response from Crelate October 25, 2024 Thank you for your feedback about Crelate's reliability and organization features that are helping your team work more efficiently. We appreciate your suggestion about streamlining the attachment process for personalized communications, and we'll relay this information to the product team. Thank you! NW Nicole W. CEO Staffing and Recruiting Used the software for: 2+ years ### "Powerful Software with Great Customer Service" February 3, 2025 5.0 My overall experience with Crelate was great! Pros Crelate is a powerful and feature-rich platform with a lot to offer! While I initially had some difficulty navigating the software (due to my own learning curve), I found that customer support was readily available and handled my concerns expeditiously. Their responsiveness made the learning process much smoother. The platform itself is robust and well-designed for managing workflows efficiently. Cons One consideration for new start-ups is that the cost may be a bit high; however, the value it provides can justify the investment for businesses looking for a comprehensive solution. Review Source DO David O. Founder Human Resources Used the software for: 2+ years ### "Good Product, lots of options" October 24, 2024 4.0 Overall experience is good, they are a great company, responsive and with some effort and learning, users will be able to leverage a strong ATS. Pros Tons of functionality, but gets confusing to navigate and make work for the business. Cons Confusing with so many options, and really feels to us like their goal is upsell upsell upsell... Alternatives considered [Tracker](https://www.capterra.com/p/141766/TrackerRMS/) Reason for choosing Crelate Liked the workflow a bit better, and the look and feel was nice. Review Source EG Eileen G. President Medical Devices Used the software for: 2+ years ### "Crelate - 2024" October 24, 2024 5.0 Pros State-of-the-art technology. Growth oriented. Cons No real person phone support only email. Switched from [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Hiredesk no longer worked with Staffing Agencies. I needed to find a new system. Review Source ML Marc L. Business Developper Information Technology and Services Used the software for: 6-12 months ### "Great improvement for GDG" October 24, 2024 4.0 We are a new customer. Membership in Crelate for users has been very good. This is a great improvement to our work tools. Our implementation is not completely finished. We have reached certain limits of Crelate which do not allow us to perfectly implement our placement processes. Pros We like the interface. The ability to easily configure the application. Cons For us, the placement section does not perfectly meet our needs. Several features could be added Review Source Response from Crelate November 7, 2024 Thank you so much for the review! We're glad to hear you like the interface. Please do reach out to us at support@crelate.com so we can discuss your limitations within Crelate. IA Ian A. Recruiter Logistics and Supply Chain Used the software for: 2+ years ### "Thank you much" October 28, 2024 4.0 Overall positive. It works fine with LinkedIn/Recruiter. Pros I find it mostly easy to use, not much to complain about Cons Wish it would pull better data from LinkedIn, like location fields and such for easy sorting later without much manual entry Review Source OC Omar C. Executive Recruiter Industrial Automation Used the software for: 1-2 years ### "Crelate 2024 Review" October 24, 2024 4.0 Pros The ability to see the team's progress and individual jobs being worked on Cons The lack of ability to see all open jobs for the team in a easy to read format Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) The systems didn't track candidates and companies very well Review Source DL Darryl L. Director of Operations Maritime Used the software for: Less than 6 months ### "Crelate: Don't do anything until you Read this! " August 23, 2024 5.0 I have used & tested several online databases and without a doubt have found Crelate the best for our agency. We used Crelate in 2015 and again in 2024 it is completely night and day in the affirmative. Do NOT hesitate to use Crelate. The Support team are fantastic, and the onboarding and training, one-on-one is very good. You will not regret being supported by Crelate. We love it. BullHorn doesn't compare. Pros What did I like? the ease of getting around and the relationships in the database. The one major plus's is collecting all the references, documents and resumes of any candidate at once. Uploading multiple candidates at once, email marketing. Submittals to clients, Client portal making it easier to communicate with the client, Integration with our ESP, Advertising the jobs on Social media, and websites alike...the video training on the usage of the software and the best of all is the Support team, they are without a doubt the most valuable part when you need an answer ASAP...I could go on and on and on. Cons I don't know if this is a Con because of the sheer learning curve on my half. This software is so powerful one can tend to be overwhelmed by how to approach each subject and get up to speed. So the speed of using the application is down to the user. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[RecruitBPM](https://www.capterra.com/p/147068/RecruitBPM/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate Support and no nickel and diming the customer for add-ons when the add-ons were part of the standard product Review Source Response from Crelate August 29, 2024 Darryl, we are so happy to hear about your experience! Thank you so much for sharing, and we look forward to a great, lasting partnership with you and your firm. AD Alexander D. Managing Partner Machinery Used the software for: 1-2 years ### "Great ATS and CRM! Love it! " October 24, 2024 5.0 Love the platform and would recommend it. Pros Very easy to use and great customer support. Cons Nothing. Great platform to use all positive. Review Source SH Sheri H. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Crelate Review / Career Personnel" October 24, 2024 5.0 Overall, the experience has been good. The support team is excellent and prompt to respond. Pros I like the interactivity. For example, I like that I can receive emails from candidates and clients, and the details time stamp into each profile. Cons The pops ups that cover the part of the screen that I am reading or typing into. Review Source JB Jessica B. Operations Staffing and Recruiting Used the software for: 2+ years ### "Crelate Review (August 2023)" August 25, 2023 4.0 It's been a journey working with Crelate. There have been some bumps in the road, but overall, Crelate is interested in providing a great experience for EGA. Pros Crelate is a user friendly ATS that has some nice Onboarding features that compliment the system and its functionality as Applicants transition into Candidates and eventually Employees. The upgrades that are required to gain access to some of these features are not always worth the cost, but Crelate has been willing to work with our organization to get us where we need to be. As a Health Care staffing agency who have mostly government contracts, we are unique within the industry. Crelate as an organization has been receptive to EGA's feedback and willing to make improvement to the system that will benefit all who are using Crelate as an ATS with Onboarding. Cons The tier pricing structure for adding customizable features such as Activities, Activity Forms, Core Record Fields (Opportunities and Contacts), Document Labels, etc. make the pricing pretty unreasonable for our particular organization. As an organization who is accredited by the Joint Commission, maintaining compliance through our processes and data collection is imperative. As a unique entity working with government clients, it is sometimes difficult to track Contracts, which may have multiple facilities we may already be working with. Crelate is not built to be able to see the true contract rollup since only one customer can be a parent company. Review Source AI Alex I. IT Administrator Staffing and Recruiting Used the software for: 6-12 months ### "A Great Product in the Making" August 25, 2023 4.0 My overall impression of Crelate is that its a very ambitious and powerful potential tool that is still in its early phases of trying to be everything it wants to be. I see the vision for how it is completely set apart from other systems, and am fully on board with where it's going.However, as I've mentioned, we've recognized a steady occurrence of bugs or design implementations that often set us back in what we're trying to accomplish in our day to day efforts. Have voiced many of these either to our account manager (when important enough) or via the feedback boards to try to gain movement on them, but understandably, can only implement so much at once, and we are just one of many clients. Pros Crelate offers us, as an Executive Recruiting Firm, the ability to stand out in what and how we present to our clients. The customizability of the workflows, reporting, and process implementation are unlike any other system we've worked with or demoed in the past, and I have a lot of confidence that this will set us apart in the future. Cons In our (roughly) 1 year on the product, despite steady improvements and feature rollouts, there seems to be just a few pieces missing that would really accelerate the ease of use of the product on a basic user level. Things like searching would be much easier if we were able to have default search templates, for example. Or when we go to do certain searches, we notice a search parameter doesn't work quite the way we want, or can't quite do exactly what we intended it to do. Sequencing and reporting features are wonderful ideas that just have small executional problems that create small but frustrating holes in what you're trying to accomplish. For example a lot is tracked in reporting around leads, but we discovered a small problem where Leads (due to converting into Jobs at certain stage changes) can't be put into the same "Cancelled" sales stages as jobs. So to get around it we create additional "Lead Closed" stages that bog down the options for sales stages, when the ideal option would be to just have a single "Closed" or "Cancelled" stage for all Leads and Jobs that doesn't convert anything.It almost seems that in the ambition to be good at 100 things at once, there end up being few features of the system that aren't really fleshed out to factor in as many case scenarios as you'd like.I feel like it will get there, but as it stands, I see areas where the product is suffering from either bugs or small design implementations that disadvantage the day to day recruiter. Review Source CH Christina H. Recruiter Account Manager Staffing and Recruiting Used the software for: 2+ years ### "User Friendly" February 20, 2024 5.0 Crelate has been great. They are constantly developing enhancements that have been thoroughly researched with the end users in mind. They offer great onboarding classes for new users and also update lunch meetings. Customer service is top-notch. Pros Crelate is easy to use and very user-friendly. Cons That we did not discover it sooner! Crelate has paid for itself 100x over. Switched from [Dice](https://www.capterra.com/p/252644/Dice/) Looking for something more user-friendly and easier to navigate at a great price point. Review Source Response from Crelate March 5, 2024 Dear Christina, We're so pleased to hear about your positive experience with Crelate! It's wonderful to know that our platform's ease of use and our dedication to continuous improvement have made such a significant impact on your operations. We're also glad that our onboarding and customer service have met your expectations. It's feedback like yours that inspires us to keep pushing forward, ensuring that we always have the end users in mind with every enhancement we make. Thank you for choosing Crelate, and we look forward to supporting your success for many more years. Warm regards, Crelate Team DA David A. Managing Partner Human Resources Used the software for: 2+ years ### "Crelate - Great decision" February 20, 2024 5.0 Selecting Crelate was a great decision that we made when we started the company. System conversions can be very disruptive but having one ATS all along that develops as you do has been super helpful. Pros Crelate is very intuitive and user friendly. Cost is reasonable compared to other similar applicant tracking systems. What I like best is that they are continuously making upgrades and improvements which improve functionality without slowing you down. Cons We have been using it for 8 years and it really has worked out great for us. My only regret is that I don't maximize all of it's functionality. But that's more a factor of running a busy desk as opposed to anything negative about Crelate. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate We chose Crelate because it was cost effective and easy to use. Review Source Response from Crelate March 5, 2024 Dear David, It's wonderful to hear that choosing Crelate was a great decision for your company and that our platform has served you well over the past 8 years. We appreciate your acknowledgment of our continuous efforts to upgrade and improve Crelate's functionality. We understand the challenge of leveraging every feature due to the demands of a busy desk, and we're here to support you in maximizing the system's full potential whenever you're ready. Thank you for your continued trust in us, and we look forward to growing alongside your business for many more years. Best wishes, Crelate Team BD Barb D. Senior Recruiter Human Resources Used the software for: 6-12 months ### "Always room for improvement" February 28, 2023 4.0 I came from being a software tester for an AMS, and even though I had a learning curve as it was new. I'm pretty happy with it. Most of my issues are that I just have to find time to learn more. I only started working on it when I joined the company 8 months ago. Pros I like the ease of merging. I also like the color differences throughout. The search methods are fairly easy for the basics. Cons I have a hard time searching within an Opportunity for contacts that I hadn't emailed. So if I have a group of people in New, and some I might have emailed them and some not, I just didn't change their category, I wish I could search for a Not. Like within this selection- show me, people, I didn't call yet. Or who doesn't have a phone number?I might just not know how to do it. Review Source VR Verified Reviewer IT/Admin Financial Services Used the software for: 1-2 years ### "Efficient Resume Management and Tracking " August 22, 2023 4.0 Pros Crelate is my daily ally in the recruitment battlefield. Its seamless resume database integration empowers me to swiftly save and organize resumes, streamlining the search process. I'm captivated by its applicant progress tracking, which keeps me in the loop, enhancing collaboration. The user-friendly interface coupled with robust customization tools facilitates tailored candidate management. The built-in communication hub also proves invaluable, ensuring a seamless connection with candidates. Crelate's efficiency has redefined my workflow, enabling precision in the talent hunt. Cons While Crelate excels, a notable addition would be diverse recruiting workflows for distinct job profiles. An option to customize workflows as per each position's unique requirements would further enhance its versatility. This tailored approach would elevate its utility, catering precisely to varied hiring needs. Incorporating this feature would make Crelate an undisputed champion in applicant tracking, seamlessly adapting to the intricacies of different recruitment processes. Review Source CF Ceclynn F. CEO Information Technology and Services Used the software for: 6-12 months ### "We love Crelate!" February 15, 2024 5.0 It has been extremely positive. So much so I increased my licenses and signed a multi-year agreement with them as I have no plans of switching products anytime soon. Pros Crelate is extremely user, friendly. I have used multiple different ATS/CRM programs throughout my career and they do not company to Crelate. The functionality and ability to do so much while in the system make it worth it's weight in gold! Cons I personally do not have any Cons at this time. My team loves it and enjoys using it. Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate The ease of use, the price point, and the overall functionality of the system. It offered several features and reporting tools that were also much easier to use from the Admin point of view. I just really liked the product and having used it for over 6 months, my team enjoys it as well. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn can be extremely complex and has a higher price point. After doing a few demo's with Crelate, I felt it was a lot more user friendly and better pricing with more features than Bullhorn. Review Source Response from Crelate March 5, 2024 Dear Ceclynn, We're thrilled to hear your enthusiastic endorsement of Crelate! Your feedback underscores the dedication we have towards making our ATS/CRM not only powerful in functionality but also user-friendly and accessible. It's particularly rewarding to know that after evaluating various options, Crelate stood out to you in terms of ease of use, pricing, and functionality. We're honored by your decision to increase your licenses and commit to a multi-year agreement. This kind of trust from our customers motivates us to continue enhancing our product and services. Thank you for being a part of the Crelate family, and we're excited to support your business's growth in the IT and services industry. Best wishes, Crelate Team TL Terri L. Owner Accounting Used the software for: 2+ years ### "Small or Big Business - Crelate is for YOU!" May 17, 2022 5.0 I have had a fantastic experience with Crelate. When I have questions, they are there to answer them. I find the system to be very user friendly and accommodating for my business needs. I wouldn't go anywhere else! Pros I am a small boutique recruiting firm that focuses on accounting and finance positions. I love the ease of tracking candidates coming in and through the process. There are many times I go back to old postings with past clients and try to remember a candidates name, Crelate makes that so easy for me. There are many features that I likely don't use that would benefit larger teams/businesses. It's an excellent product and I've used them since I started my business 4 years ago. Thank you Crelate! Cons I've struggled a bit with getting viable candidates from my job postings through Crelate. I don't mind paying the extra cost to post a job through other outlets, but I would like to see some ROI for that investment. Often times I am left with unqualified candidates or those that are out of the country. Reason for choosing Crelate I had an Associate that worked for me that was using it on her own when we both worked together with another recruiting agency. When I started my business, and she decided to join me, she showed me Crelate and I never looked back. Review Source RH Raegan H. President Marketing and Advertising Used the software for: 1-2 years ### "19 Years of Recruiting w several ATS's and Crelate is the VERY FIRST one I can say I LOVE!" August 2, 2022 5.0 My experience with Crelate has been the best experience above all others. I tried Exelare and CEIPAL in 2021 when deciding on a new ATS. The customer support was below par and the only way you could get trained was to schedule long 1 hour meetings in the middle of your day (and the support person's English was difficult to understand). Exelare had a very limited help/knowledge base. With Crelate, they have Chat Support with EXCELLENT, KNOWLEDGABLE Support Reps who respond within 1 to 4 hours, and they PROBLEM SOLVE with you. The Crelate team really cares about your success with their ATS. They have an active Feedback website where you can easily provide feedback - and they use this feedback to make changes and implement updates multiple times a year. They also notify you personally if your feedback was implemented. The ATS keeps getting better and better. They listen to what the customer needs/wants. After using dozens of ATS's over the years, I've learned that the #1 feature you should evaluate is the quality of their Customer Support. Crelate is five stars when it comes to fast, quality, problem-solving support. Pros Very visual and customizable. #1 is their AMAZING CUSTOMER SUPPORT. You can also hire their Professional Services/Product team for a very small monthly fee for one-on-one video meeting support when you have a complex concept you're trying to implement into Crelate. Cons I wish there was a modular, visual "Dashboard" that incorporated some AI technology that would help detect lapsed activities, and it could be customized based on user type (Executive, Recruiter, Salesperson, etc.) Alternatives considered [Exelare](https://www.capterra.com/p/17088/Exelare/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate #1: CUSTOMER SUPPORT #2: Crelate is an easy to understand visual interface #3: More support when implementing Crelate; live, knowledgebase, chat, one-on-one, lots of videos, FRIENDLY, English speaking customer support. Review Source VR Verified Reviewer Executive Staffing and Recruiting Used the software for: 1-2 years ### "Critical but short of incredible" February 28, 2023 3.0 Pros As an ATS, it's fantastic as far as the features to support in our day-to-day work in tracking job applicants. Cons The CRM feature isn't strong compared to other true CRM tools like Hubspot, ActiveCampaign, Sugar, etc. Also, some search features aren't intuitive or user friendly for non-technical minds. The customer service is lacking and make using Crelate frustrating when things aren't working or when we're trying to solve technical issues. While they do have extensive resources on "how to," often times, we don't know what are the proper keywords to search to find the right article. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.