# Page 4 | Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Crelate the right Applicant Tracking solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews

---

Crelate

4.5 (443)

[View alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Crelate

## Showing most helpful reviews

Showing 76-100 of 443 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DG

David G.  
Operations Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Good but a few issues"

February 11, 2022

4.0

Looking to save time by automating certain functions. Also looking to help manage and work with information in a logical manner. Has been a big help in this aspect, overall very happy but would like to see my issues addresses in the future.

Pros

It is geared towards staffing firms. Love the ability to automate repetitive tasks and save time! Love the ability to attach resumes to profiles and have all my info on one screen. Love the bulk lists, ability to group candidates, and graphical interface for viewing status of jobs

Cons

As mentioned, I didn't realize that I couldn't search geographically for candidates as Canada isn't supported. This is a major flaw I would like corrected. I also find the interface for doing candidate searches within the software not very graphically streamlined- feels and looks busy/clunky-not sure about the right word to use. Parsing is pretty good but does make the odd mistake. Doesn't parse off Indeed web pages.

Alternatives considered

[CATS](https://www.capterra.com/p/45814/CATS/)

Reason for choosing Crelate

good reviews on YouTube

Review Source

BC

Brian C.  
Technology Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Why Did We Wait So Long!?"

September 13, 2019

5.0

Pros

(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally 8 other Recruiting CRM/ATS vendors. Then on to the support staff whose incredible knowledge of both the system and industry thus able to act as a real business analyst and internal systems consultant. And last but not least to the support staff who took an incredibly complex legacy database we'd been running for nearly 20 years, made sense of it, and worked it successful into Crelate like a data magician. I swear it felt like everyone I dealt with at Crelate could just read my read my mind at every turn, I never felt rushed, or frustrated, or like “just 1 of 1000 clients”. You took a topic we'd been avoiding for years, conversion/migration of an enormous legacy database, and made it a breeze. My only regret is having waited so long to modernize our Recruiting ATS/CRM system to Crelate. Perhaps most telling, one of my favorite Day 1 comments from a new user of the Crelate..."This is SO CRAZY AWESOME!". I couldn't agree more. A common sentiment I mentioned to the folks during the migration planning/training was "have you guys thought of everything?!", it really seems as if they have.

Cons

Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.

Reason for choosing Crelate

On top of the best Demo and the most detailed answers/time given to us during follow up, there was absolutely no sales pressure, no tricks, no tough terms. As strong as any other system we demo'd, with the best combo of pricing, terms, and far and away the most helpful, knowledgeable staff. We were able to speak with Sales, Service, Analysts, and Developers, right from the beginning, no pressure, nobody was too busy for us, everyone was there to help and educate us. After reviewing 8 systems, and finalizing 3, Crelate was chosen by the 5 member decision committee, unanimously.

Review Source

KH

Karen H.  
President, Executive Recruiter  
Medical Devices  
Used the software for: 6-12 months

### "Love Crelate"

February 23, 2024

5.0

Love it and still need to make it even better!

Pros

The ease of use, particularly the DASHBOARD, is amazing. Before Crelate, I avoided entering people into our ATS and had hoards of paper.

Cons

Setting it up is still a process. I'd love a more plug-and-play with simple workflows set up and easily tweaked rather than building from scratch.

Alternatives considered

[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

Reason for choosing Crelate

Better workflow, and ease of use. Excellent demos.

Switched from

[Clockwork](https://www.capterra.com/p/211815/Clockwork/)

The functionality of Clockwork was clunky and did not work for my purposes. I had bad information input as it wasn't working for me.

Review Source

Response from Crelate

March 5, 2024

Dear Karen, We're delighted to hear that you love using Crelate, especially the dashboard's ease of use that has significantly improved your workflow. We understand the importance of a smooth setup process and are continuously working to simplify it further, including more intuitive, ready-to-use workflows. Your feedback is invaluable as we strive to enhance our platform. Thank you for choosing Crelate, and we look forward to supporting your continued success in the medical devices sector. Warmest regards, Crelate Team

MM

Melonie M.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "We really like it!"

May 17, 2022

5.0

Pros

It is easy to use. You are able to separate candidates into different stages of the hiring process. The ability to have everything about one candidate in one spot. Assigning tasks to other colleagues.

Cons

I wish it was a little easier to sort candidates when searching for a specific skill set. Resumes automatically sort alphabetically. I wish they would do it by date automatically, especially for the industrial side. We have clients for a long time with openings all the time, it would be nice to reach out to the most recent candidate.

Review Source

JC

Jill C.  
Recruiting Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best bang for your buck"

February 27, 2024

5.0

Pros

It is a relatively inexpensive site that is easy to use, allows for integration with LinkedIn, and they are constantly adding new features. We can also integrate with RingCentral for calling and texting as well as Outlook for tracking emails sent. The LinkedIn extension allows for parsing contacts into the database as well. Training and customer support is outstanding!

Cons

Nothing. We have had other ATS systems and this one seems like it is definitely catered to staffing agencies much more than others.

Review Source

Response from Crelate

March 5, 2024

Dear Jill, Thank you for the fantastic review! We're thrilled to hear that Crelate has streamlined your recruitment process and that our integrations and support have exceeded your expectations. We're committed to continuously improving and serving the needs of staffing agencies like yours. Your success is our priority. Thanks for being a part of the Crelate community! Best, Crelate Team

JN

John N.  
President & CEO  
  
Used the software for: 1-2 years

### "BEST ATS I've seen in 25 years in the industry!"

April 16, 2018

5.0

Crelate has streamlined our business process and workflows and empowered us to grow.

Pros

The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Cons

There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate. The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

Review Source

VR

Verified Reviewer  
Sales  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "CRM is lacking"

September 1, 2023

3.0

In terms of a CRM, Crelate lacks advanced search and sort capabilities. In certain areas, you can only sort lists of clients and contacts by most recent date. Their mass email limits are really oppressive, and selecting lists to mass email is difficult. They also created a TON of duplicates during our data integration process. We had to do a lot of manual work to categorize sales contacts vs candidates. I can't get a good call flow because every time I log an activity on a sales contact, the entire list re-sorts by most recent activity date. I then have to find where I left off, which can be hundreds of rows down by that point. Creating lists is aggravating because I can only add sales contacts to email campaigns in batches of 100, and even then, there is a bug that keeps showing the original quantity of contacts from the list, so I can't tell how many more times I need to click to the next page and add the next 100 sales contacts.

Pros

It integrates pretty well with RingCentral for click-to-dial

Cons

During our demo process, we were told by two people that we can send an unlimited number of emails a day. They don't tell you that they mean an unlimited number of INDIVIDUAL one-off emails. I told them the quantity of emails I need to send on a daily/weekly basis and they said they can handle it. This was untrue.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Switched from

[Tracker](https://www.capterra.com/p/141766/TrackerRMS/)

We were told their mass email capabilities were great. We are at their highest tier and I can only send in batches of 2000 at a time or 5000 a day.

Review Source

DN

Doug N.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Recruiting CRM"

March 28, 2024

5.0

Overall very positive--intuitive, easy to use and with solid support!

Pros

Ease of use and easy to train new people. Lots of functionality. The support is usually easy to access and when you need an actual person to interact with it's pretty easy and the team has been good to work with

Cons

Emailing candidates/clients within Crelate is still way too clunky regarding formatting. It actually has driven me crazy over the years. I have stopped sending out anything other than a simple email through Crelate--nothing that would need any sort of simple formatting. Everything else is just easier for me to send through Outlook and then Bcc back into Crelate

Review Source

KM

Kelly M.  
Principal Recruiter  
Real Estate  
Used the software for: 1-2 years

### "Honest feedback"

August 17, 2023

3.0

Not bad. I've used Follow Up Boss and found it to be more robust and easier to use (albeit overwelling with it's functionality)

Pros

The new email tracking feature to see if a candidate has read an email.

Cons

\- Unprofessional looking emails to candidates with terrible line spacing- Bulk emails: can't track if they've been opened by candidates- When I have an issue and Help sends me a link. I don't have time to go and research my problem.

Review Source

SJ

Sol J.  
ceo  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great software, some issues, like api, candidate duplicates, but overall its great"

February 15, 2024

5.0

Pros

easy of daily use, easy to train, resume searching

Cons

API, website connection, candidate duplicates, and customer service, there should be a phone line to speak to someone

Review Source

Response from Crelate

March 5, 2024

Dear Sol, Thank you for sharing your valuable feedback and for your continued support over the years. We're glad to hear that you find Crelate easy to use on a daily basis, straightforward to train new users, and effective for resume searching. We acknowledge the issues you've mentioned regarding the API, website connection, and candidate duplicates, and are actively working to address these to enhance your experience further. Additionally, we're taking your suggestion for a direct phone line for customer service into serious consideration, as we aim to make support as accessible and helpful as possible. We appreciate your choosing Crelate over other options and are committed to continually improving our software to meet the needs of our clients in the staffing and recruiting industry. Your insights are instrumental in our growth and improvement. Warm regards, Crelate Team

Ricardo G.  
TA Manager  
Computer Software  
Used the software for: 6-12 months

### "Crelate Review"

September 20, 2023

4.0

In general, Crelate is a great ATS for my company's needs. We can centralize all recruiting needs and we can be fast. Super helpful ATS.

Pros

Crelate is an integral ATS, it has lots of features that make easy recruiter's life. User-friendly and effective. Customer Service is super accessible.

Cons

It is HUGE and not that easy to onboard new recruiters.

Review Source

Ron L.  
Managing Partner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best ATS for recruiting firms!"

October 21, 2020

4.0

I couldn't be more happy with the transition to Crelate from our previous product. Their team truly understands the problems we are trying to solve and is extremely responsive. Their feature set continues to increase rapidly and is always very relevant.

Pros

Several items: - ease of configuration and customization - profile parsing from LinkedIn - job board management / website integration - email sync and candidate communication management - analytics - speed and relevance of new feature release - extensive help resources, training videos, etc.

Cons

\- exporting data is not straightforward and requires additional vendor developer cost -

Reason for choosing Crelate

\- Features, Functionality, Sales Process, Transparency into current state vs future state of product

Switched from

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

\- lack of feature & functionality evolution in previous product - sporadic customer service

Review Source

Response from Crelate

October 22, 2020

Thank you for taking the time to write this review. It is awesome to see how our tools, features, and trainings are helping to make your work easier.

CW

Colleen W.  
VP of Operations  
Staffing and Recruiting  
Used the software for: 6-12 months

### "User friendly system "

August 17, 2023

5.0

The team has been quick to adapt and utilize the system.

Pros

Crelate is a smart tool that has an easy flow to set up, manipulate and make work for both the recruiting side and sales functions.

Cons

Integrating with additional resume databases would be beneficial, having the ability to link with additional sales software, like Apollo would be nice.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Cost and functionality

Review Source

VR

Verified Reviewer  
Director, Tax Search  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A simple user friendly system!"

July 23, 2020

5.0

Overall, Crelate is very simple to use! I have used many many ATS and CRM's within the recruiting world and Crelate is by far the easiest system to use!

Pros

Crelate is extremely easy to use! It tracks your searches from lead to completion, with a highlight and drop process as you move from stage to stage. The system design allows you to be able at any time to track where you are in a role . As a Manager, it allows me to easily identify on a daily basis how my team is spending their time. The reporting functions are excellent!

Cons

For business development, the system will not allow you to add two names to an activity at a time. If I have had a meeting with 3 people I have to put the note in 3 times , under each person.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

price and ability to switch over faster

Review Source

Response from Crelate

July 24, 2020

Thank you for taking the time to write this review. I am happy to hear that Crelate Talent is helping you in the everyday management of your team. Have you tried our bulk activity assignment feature? That may save you the effort of copying the same note three times. You can learn more here: http://help.crelate.com/en/articles/4120296-creating-a-bulk-activity, or contact our support team (443-569-8262 Ext. 2) and ask them about "Creating a Bulk Activity".

JS

Juli S.  
President  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Easy to use software with great features"

July 17, 2020

5.0

Overall, it's been a good experience and I would and have recommended the software to many firms in my network.

Pros

We love the search pipelines and the ability to quickly' drop and drag' candidates through the stages. We also love the integration with RingCentral and other apps on the market that make using it very easy. This software is one of the easier ones on the market to customize to your own internal work flow. It's also easy to add people to the database from other sites such as LinkedIn.

Cons

I haven't been able to get the CRM portion of the software to work for our workflow. Crelate sells itself as an ATS and a CRM but CRM part isn't as easy to integrate- at least in manner in which we use it.

Switched from

[Invenias](https://www.capterra.com/p/132632/Invenias/)

When Invenias was acquired by Bullhorn we did not want to stick around to see if it would be another acquisition like Sendouts and Maxhire where they stopped servicing the software so you were forced to switch to Bullhorn anyway. Also, Invenias was supposed to have integrated click-to-dial and never did because they were in the process of being acquired.

Review Source

Response from Crelate

July 24, 2020

Wow, so much to be thankful for with this review. First, thank you for taking the time to write a review and second, thank you for recommending us to others in your network. It is great to see that the easy workflow management, RingCentral integration, and free parsing tool are working so well for you. It is a bummer to hear that the CRM is not functioning how you would like it to. When you have the time, I would ask that you reach out to our support team 443-569-8262 Ext. 2, or support@crelate.com, and see if they can get you set you up how you want/need.

VR

Verified Reviewer  
recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great option esp for remote teams"

June 10, 2021

5.0

It is such a great resource. Working on a remote team it is nice to have one screen to allow everyone to see what is moving without having to click on a million tabs. We just switched and I miss it already

Pros

the best part of crelate is how clean it looks. They don't have millions of useless tabs that are always blank and add clutter

Cons

The app is not worth it according to my needs. Hard to see anything or progress on it. Just seems redundant.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

company decided to

Review Source

VR

Verified Reviewer  
Managing Partner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Crelate is User Friendly and Comprehensive!"

July 19, 2018

5.0

Pros

To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one. It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients! Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need. It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world. Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with! The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Cons

Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

Review Source

CL

Connie L.  
CEO  
Human Resources  
Used the software for: 2+ years

### "Crelate"

August 28, 2023

5.0

Crelate has helped me streamline our business, and keep processes in place

Pros

Integrating Crelate was super easy, the great thing about Crelate is that theres always more in terms of setup and integration and it keeps on getting better.

Cons

Pricing is a pain point. Would like to see different pricing structures for lower level recruiters within the company.Customer service experience needs improvement as well.WOuld like Crelate to offer a 6 month review where they will review our setup and give us input on how we can make improvements without sellingWould like Crelate to integrate with QB or other bookkeeping software

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reason for choosing Crelate

Customer service

Review Source

AK

Amy K.  
Co-Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Review Crelate"

February 20, 2024

5.0

very good support, good product good overall value

Pros

Ease of use, easy set up. Easy search capabilities.

Cons

I don't really have a negative at this time.

Switched from

[Loxo](https://www.capterra.com/p/165046/Loxo/)

much easier to use, better value and support

Review Source

Response from Crelate

March 5, 2024

Dear Amy, Thank you for sharing your fantastic feedback on Crelate. We're delighted to hear about your positive experience, especially in terms of our platform's ease of use, setup, and search capabilities. It's great to know that our support has met your expectations and that you find Crelate to offer good value. We appreciate your choice to switch to Crelate and are committed to continuing to deliver a high-quality product and support to your marketing and advertising efforts. Best regards, Crelate Team

SM

Sarah M.  
Continuous Improvement Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Very customizable, user friendly, great support"

August 17, 2023

5.0

Pros

Crelate is very visual which we love, it's also very customizable so it is very easy to edit our system to adjust where we need it. Support is fantastic, they are quick and follow up frequently to make sure everything is resolved.

Cons

We do often have little glitches but they are very minor and usually just require a page refresh.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

A little less expensive, a little more user friendly, more features that were important to us

Review Source

mark R.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Xtra Effort review of Crelate Software"

March 24, 2017

5.0

Xtra Effort Solutions, Inc. is a 16 year Sales, Sales Engineering, and Customer Success recruiting firm for enterprise technology companies. We have a national reach. The diverse nature of our client requirements make it imperative that we are agile when responding to super specific requests around candidate tenure, technical skills, industry knowledge, performance metrics, location, career stability, and countless other soft traits. Our challenge, as a contingency based search firm, is providing enough "high touch" service to satisfy each client's nuanced request, while maintaining enough velocity and volume to continuously feed the candidate and client pipeline. A flexible, reliable, and powerful Applicant Tracking System is critical to achieve these goals. Crelate was suggested to Xtra Effort by another small recruiting firm. We were hesitant to consider change because of the fear of disruption associated with the data conversion and learning curve. However, these fears were alleviated when speaking with Crelate, mostly for two reasons: 1) Crelate's technology is intuitive, flexible, and really well designed 2) Crelate's people are SUPER responsive, thoughtful, creative, and resourceful Crelate made Xtra Effort feel as though we were a 1000 employee prospect. They made every perceived major hurdle go away through listening and making resourceful suggestions. We agreed to convert to Crelate and had the same favorable experience during the conversion and training period, and with the post conversion support organization. Mostly importantly, Xtra Effort users are now offering unsolicited comments about productivity gains. Xtra Effort would definitely suggest Crelate if you feel a need for improved value and function from your ATS technology AND vendor team. It is fantastic to truly valued as a customer by the vendor who is most critical to supporting our efforts. Contingency recruiting is challenging, it is nice to know that such an important partner cares and "has your back"

Cons

It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want

Review Source

KS

Kunji S.  
Principal Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "The busy recruiter's life saver!"

April 13, 2022

5.0

Overall, I love Crelate. I know I am getting one of the best quality and innovative recruiting platforms with Crelate. Their service is also amazing. As a recruiting firm owner with many years of experience, I've used Bullhorn and SalesForce at larger / national staffing firms, and I can say Crelate is just right for my growing business.

Pros

I like how easy this software is to use. The front-end UI remains simple, while sophisticated flexibility and features are behind. I am consistently surprised at how much I can customize and tweak the system to reflect my team's recruiting process. It saves me so much more time overall.

Cons

There are a few features I dream about like adding a checklist and somehow magically syncing with my calendar, as well as it does email, etc. I am not worried as they are constantly improving the software with new features even those features I didn't know I needed it.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Crelate

Affordable and I learned that Crelate was built by a developer who built the very first Microsoft CRM. No brainer.

Review Source

aT

ayo T.  
Owner  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great for Track Perm and Contract Hires"

August 22, 2023

4.0

Overall Crelate has addressed all of our hiring needs as an applicant tracking platform and I recommend other staffing agencies to use it.

Pros

I like Crelate applicant tracking because I can manage tracking temporary staff as well as perm staff in comparison to other systems. In addition, Crelate has so many onboarding features included with a CRM. It's really a one stop shop. They also have a way to send out bulk email campaigns and text messaging to candidates and clients. Customer service is always available to assist and they provide weekly ongoing training to ensure users are getting acclimated with the system. Highly recommend

Cons

The system is not as seamless as other systems. I believe they can improve on the email campaign feature, and making the system less complicated to move candidates along in the hiring process. But overall I really love using the product.

Switched from

[Loxo](https://www.capterra.com/p/165046/Loxo/)

Loxo does not support onboarding features such as esignatures, background etc and also does not have the capacity to track temp staff for recruitment agencies that hire perm and contractual staff. Also Loxo did not support intergrations like zappier.

Review Source

KK

Kevin K.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Crelate"

August 22, 2023

5.0

The team was great when it came to get plantation support and advising me on other features and improvements.

Pros

The most important part of the program is, it allows you to do almost all of your work within the program. It allows you to post jobs, contact candidates, and track candidates all in one place. It also integrates with LinkedIn and it’s easy to get Candidates from Linkedin.

Cons

There are a lot of customizations, so you really need to rely on your implementation team.

Review Source

VR

Verified Reviewer  
Talent Manager  
Alternative Medicine  
Used the software for: 6-12 months

### "Works for me! "

February 22, 2019

4.0

Overall, it's really grown alongside our company. I find it looks a little old school and childish but at the end of the day it does what I need and I don't really have any complaints!

Pros

I like that it is customizable, I work at a start-up that has grown quickly and as we grew we needed to lock down better processes and tracking. We were able to use Crelate to build out those processes and integrate it with our email and accounting software. It's great as an ATS and also functions as our CRM. I also like how you can pin things to the top, make fields optional and required easily to ensure you are getting the information that is most important while also making it so you don't need to spend time inputting insane amounts of tedious information.

Cons

I don't love the look of it, I know that is silly but hey I'm working in it almost 8 hours each day! It has some issues with formatting, if you copy a job description from word or google docs into the job description field it removes formatting. I also don't like how if you assign yourself a task, anyone in the company can see it and mark it complete - you will need to track your tasks elsewhere.

Review Source

Response from Crelate

February 26, 2019

Thank you for taking the time to write a review of our product. Below is a link to an article that should help with formatting issues. If you have other questions, please reach out to us at support@crelate.com, we are always happy to help. https://crelate.zendesk.com/hc/en-us/articles/360024320052-Clean-Formatting

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.