# Page 6 | Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Crelate the right Applicant Tracking solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews --- Crelate 4.5 (443) [View alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Crelate ## Showing most helpful reviews Showing 126-150 of 443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Chris H. President Staffing and Recruiting Used the software for: Less than 6 months ### "Great UX/UI but they over promise and under deliver on almost everything" October 26, 2021 4.0 If they fix some easy things with the software and figure out some of their process it would be an amazing software product. But I've been asking for my resumes for 3 weeks and instead of offering me a refund or anything they almost blame me. Pros The software is very easy to use and a great tool to be. It is very user friendly. Cons I've been waiting almost 3 weeks for them to upload my resumes because they are now getting rid of their office space and are having technical issues. Switched from [JobDiva](https://www.capterra.com/p/129831/JobDiva/) Jobdiva doesn't compare and it's UX/UI is horrible. Review Source MB Matt B. National Technical Recruiter Information Technology and Services Used the software for: 1-2 years ### "Review of Crelate ATS" October 27, 2020 3.0 Lack luster. It get the job done most of the time, but would like to see a more robust product offering and user friendly UI. Pros Quick and easy to deploy compared to competitors in the market. Easier to administer than similar products. Cons Product support is lacking. Very difficult to get the support when you need it, and there is limited training information available. There pricing is on the high side for the level of product you get. The UI feels and looks very dated and is not as intuitive as some of their direct competitors. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate It was already in use when I joined the company and we renewed our contract because the expense and time to move to an alternate product was put on hold due to COVID. Review Source Response from Crelate October 30, 2020 Thank you for taking the time to write this review. Your feedback will be shared with the company and used to help us improve. LS Lisa S. Marketing Operations Staffing and Recruiting Used the software for: 2+ years ### "Crelate Review" March 6, 2023 4.0 The customer service could be a litte bit better. Pros The feature that we can make one post and it will be distributed to multiple job boards. Cons That it is separate from our CRM database. Reason for choosing Crelate It was here when I started. Review Source VR Verified Reviewer Candidate Success Manager Staffing and Recruiting Used the software for: 6-12 months ### "Simplicity is beauty!" December 5, 2019 4.0 Overall, Crelate is also a good ATS. This is good for not a full cycle recruiting Pros I like the simplicity of this Applicant Tracking System. Not the kind of ATS on mainstream but is worth your money. It is user-friendly. There is room for errors, you can delete/change the tagging anytime you want. Crelate Talent also has a feature when you post your job, it will be posted on other different job boards like ZipRecruiter, Indeed, etc. When you post your jobs, you can automatically post your job on these platforms too. Cons Lately, they are having maintenance that makes the software really slow. Though upgrades is for the better but still affects the productivity of recruiters. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) I change company they are using different ATS Review Source RS Rebecca S. Account Manager Staffing and Recruiting Used the software for: 2+ years ### "I learn something new about Crelate every day" July 22, 2020 4.0 Overall, it has gotten better and better over time. I have been using it for over two years now and I look forward to the updates to see what new features or improvements have been implemented. Pros Crelate has recently added a feature which allows you to create an activity on multiple contacts at one time. This is something I have been waiting for! They ask for feedback, listen and then implement new features on a regular basis! Cons Too frequently, there are multiple profiles of the same contact. Also, when you import a resume it creates a company based on the most recent employer on the resume; unfortunately, since people call the same company many things, you have different profiles for the same company. Review Source Response from Crelate July 24, 2020 I am so happy that the bulk activity feature is what you were wanting (we are pleased with it too). Our development team took the comments and suggestions to heart when designing it. The creation of multiple records can certainly be frustrating. Please contact our support team, 443-569-8262 Ext. 2, and they will try and help you configure the duplicate detection to mitigate this issue. EM Elizabeth M. Operations/HR Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "Crelate New User" February 9, 2021 4.0 So far, I enjoy the organization Crelate offers, this is a site truly made for recruiters. Pros I like the dashboard view, it organizes your jobs, and activates, nice way to glace and understand your current recruiting state as well as the reports that are offered. Cons I did not enjoy the implementation process, so many small details that was broken down into multiple sessions, very time consuming. For pay $750 I thought the implementation/configurations would be taken care of for us and then we would be trained but that was not the case. 2 weeks to get through the process. Our specialist was great, she was very patient and very enthusiastic. Alternatives considered [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) Reason for choosing Crelate It offered more than big biller, the job board integration, email configuration, and sales tracking. Overall the ATS CRM options are great. Switched from [JazzHR](https://www.capterra.com/p/87750/JazzHR/) JazzHR did not offer CRM and did not provide qualified candidates. Review Source Response from Crelate February 11, 2021 Thank you for your review of Crelate. I also use the dashboard view and the reports a fair amount to organize myself and to make quick informed decisions. As we are always looking to improve, having direct and honest feedback about a user's experience is valuable. I will make sure to share your experience with the implementation team. VR Verified Reviewer Operations Manager Staffing and Recruiting Used the software for: 6-12 months ### "Love the profile tracking!" July 29, 2021 5.0 Pros All of the integrations for our applicants and email tracking. When I visit a profile, I can see every email to and from a candidate and easily track progress. Cons It seems like it is fairly easy to create duplicate accounts by mistake. They're easy enough to merge when you realize, but it is an annoyance. Review Source Suzanne M. Recruiter Accounting Used the software for: 6-12 months ### "Review on Crelate Talent" July 19, 2018 5.0 Fantastic service and product. Pros Modern interfaces. Search capabilities that will even search my notes for names, companies, etc. Cons I find the job order functions fiddly. For example, I need to go to Home and then "Sales" in order to change priority of jobs. I think you don't need the "Sales" and "Recruiting" functionality to be different (this could all be in one function. Also, I then have to go to "Jobs" tab to actually see detail of jobs and see my "Notes". Once again, if this could ALL be in the same place, this would be easier. Also, it would be great to be able to email documents (ie new resumes) to a contact, job order, or company that is already in the system. It would be great to be able to email out the documents that are linked in the system. Ie, I put job orders into documents in job orders. It would be great to be able to email that document to candidates. Review Source Whitney B. Staffing and Recruiting Used the software for: 6-12 months ### "Crelate has changed my daily business!" November 4, 2015 4.0 Crelate has provided much needed simplicity and functionality for my recruiting workflow. My assistant is working 10+ hours per week LESS doing data entry and similar tasks with Crelate than with our previous ATS, which gives me 10+ hours of her time for more productive tasks. I love the flexibility and ease of use for the workflow stages, and I appreciate that all the information I need is on one screen - no waiting for other views to open. If I could give customer support a higher rating than 5 start...I definitely would do so! Pros Intuitive workflow, data entry/updates are easy in the profile screen, very limited clicks needed to get to all the info you need, easily customizable to my existing workflow. Customer service is fantastic!! Very responsive to customer suggestions. Simple database that gives me what I need without all the burden of an unnecessarily complicated system like Bullhorn. IPad app is fantastic for when I'm on the go! Cons Scheduling function is not as robust or flexible as I'd like (however, the fantastic tech guys are working on updates to this with the next update release, so this con could become obsolete soon!) This is not a massive system with tons of bells and whistles...it is a simple, intuitive ATS that provides all the functionality I need...but if you want ways to overly complicate things, this may not be the system for you. Review Source TC Tina C. Senior Recruiter Automotive Used the software for: 1-2 years ### "Crelate Use Overview" February 28, 2023 5.0 Both myself and my collogues enjoy working with Crelate. During the initial set up, training was minimal which was a negative in my opinion. Pros I like that Crelate is easy to use and fairly simply to navigate. Cons That to use many of the features/options, it's an upcharge on our account Alternatives considered [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Reason for choosing Crelate It wasn't my decision ultimately Review Source AB Angi B. Partner/Account Manager Staffing and Recruiting Used the software for: 6-12 months ### "Highly customizable recruiting software" February 16, 2022 4.0 Pros Drag and drop, automatic progression features, highly customizable. Cons Search and Sales side aren't fabulous, but they function. Reason for choosing Crelate features and functionality as well as price. Review Source RM Richard M. President Staffing and Recruiting Used the software for: 6-12 months ### "Excellent, best experience ever with an ATS software firm" August 30, 2017 5.0 This is the very best ATS software on the market for a contingency or retained search firm. Pros For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm. Review Source VR Verified Reviewer Director Used the software for: 2+ years ### "Met my needs as a small, independent search exec." December 24, 2017 4.0 It carried me through several years as a independent practitioner prior to joining my current firm. Dramatically reduced the manual labor required to track candidates and generate reports. Pros Easy to use, strong customer support, team was very responsive to my needs in setting up the system and helping me customize specific reports as required by clients. Cons While I'm not using the product anymore, I would have liked stronger integration with LinkedIn , to be able to download and parse profiles. This may have been improved since I last used the system. Review Source JP Jon P. Founder Human Resources Used the software for: 2+ years ### "Amazing product for recruiting agencies and executive search firms" September 10, 2019 5.0 A+ We're big fans! I highly recommend Crelate. Pros Crelate is top notch. It is BY FAR the best recruiting platform for agencies that I've used or tested. The product is highly customizable to your needs and has a ton of features. Better yet, the Crelate team is constantly hard at work building & releasing new features that improve usability and functionality. It's also priced very fairly and their customer service is attentive, responsive and helpful. Cons I really don't have many complaints about Crelate. It works well and is virtually bug free. If there is one con it's that the platform is not tailored to executive search processes. However, we stretched it for this purpose and never found ourselves wanting. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[SmartSearch](https://www.capterra.com/p/78549/SmartSearch/)[Conrep](https://www.capterra.com/p/41068/Conrep/) Review Source Ellen S. Owner Internet Used the software for: 1-2 years ### "Extremely Valueable tool for Recruiting agencies" July 26, 2019 5.0 I love Crelate, use it on an hourly basis. Pros I love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report. Cons Since there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn felt clunky and based on old software. Review Source AH Arthur H. Executive Client Partner Human Resources Used the software for: 1-2 years ### "Crelate is a useful and affordable tool for Talent Management in Recruitment" October 20, 2020 5.0 Overall, the product is a proven and useful tool for helping our organization manage the talent process. It allows for excellent communication across the entire network and keeps us very organized when everyone is using it to its full extent. Pros The software is generally easy to use with little training. It allows for a logical process flow in managing recruiting activities that is customizable and easily adjusted when needed. It's integration with LinkedIn and Outlook is also a plus, making for a seamless experience to manage candidate and client activities. Cons The ability to change things is quite limited unless you spend quite a bit more money, so flexibility on the platform can be problematic, or you have to sacrifice one feature for another at times. Also, there are some minor frustrations on how to manage tags and certain fields which can be frustrating. Review Source Response from Crelate October 21, 2020 Thank you for writing this review. It is wonderful to hear that our product is helping with communication and organization across your network. LW Leslie W. VP of Recruitment Hospital & Health Care Used the software for: 1-2 years ### "ESS review" August 17, 2023 3.0 reports have been difficult to what we are accustom too.. Pros Easy to use for the most part however seeing everyone's workflow is impossible unless you are a admin. reporting issues as well. Sending a blast is not a good use of time to many steps Cons Still cannot easily send a candidate blast Review Source FD Francisco D. IT Recruiter Human Resources Used the software for: 1-2 years ### "Bestu customization ever" July 17, 2020 4.0 It's an excellent ATS. 9/10 Pros The level of customization is impressive. It has PLENTY of very useful features to design the exact dashboard you need. That was the thing a really loved about Crelate. Cons It's not linked to any kind of technical online tests services, so that it would facilitate the integration and data transfer. Being used for IT profiles, it's KEY during the recruitment process to evaluate technically this candidates. And we lost a lot of time attaching documents and adding notes with the tests results for example. I would work a lot on that to improve IT recruiters experience. Review Source Response from Crelate July 24, 2020 Thank you for taking the time to write a review. I am happy to hear that the program's customization is working out so well for you and that you are able to leverage it to your advantage. Your suggestion of an integration to a testing service is a good one. I will pass it along to our product development team, along with the note about such an integration being a draw for IT recruiters. We are always looking for ways to make our product more usable for our customers. If you have other suggestions, please pass them along to your account rep or our support team. BT Bruce T. President Arts and Crafts Used the software for: 6-12 months ### "Misdirected applications" February 21, 2021 4.0 Pros The software is relatively easy to use in many ways and with good features. Cons The major flaw is in tracking those that are being recruited to apply for positions. If those individuals apply, the software attaches their materials to their file, but it doesn't put that file into the inbox to signal that the individual has applied. Our team has to spend lots of time going back into the files of the hundreds that we recruit to verify if they've applied, and then we need to move them to other stages, rather than their applications simply going into the inbox. The application gets attached to the file, but there are no notifications to alert us that they have actually applied. Either a design flaw or training issue, and we need assistance on sorting this out. Review Source Response from Crelate February 23, 2021 First, thank you for your review. It has highlighted a step we need to add to our trainings and our help articles at help.crelate.com. Second, this is something we will be able help you with. Someone from Crelate will be reaching out to schedule a time to review your situation and to help find the best solution for you and your company. VR Verified Reviewer Office/Marketing Manager Accounting Used the software for: 6-12 months ### "Daily Use" September 10, 2019 4.0 Overall so far Crelate has been a decent CRM - ATS I would just say be cautions when migrating and ask lots of questions as you go! Pros Crelate offers many features and there are multiple ways to work in the system making it much easier to taylor to each users specific liking. Cons When merging into Crelate it will create companies for "past employers" which HIGHLY increased the number of inactive companies we not have mixed in with our data. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Review Source JK James K. Systems Director Staffing and Recruiting Used the software for: 6-12 months ### "Crelate Serves Variety of Needs" February 28, 2023 5.0 Pros It's super easy to get our job orders in from a variety of sources on a daily basis, manually import resumes or bring them in from jobs boards, and contact candidates. We also use the RingCentral integration, so it's easy to track calls and texts to candidates. Cons There isn't much that we've tried to do that Crelate can't handle. Review Source GD Guy D. Associate Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Guy\_D Review" May 24, 2022 4.0 Pros The ease of creating new contacts and managing their profile Cons A dark mode would be greatly appreciated, I use Crelate for hours a day causing severe eye fatigue. I would like a desktop application as opposed to need to use a webpage. Review Source Lisa K. Director Staffing and Recruiting Used the software for: Less than 6 months ### "New Crelate User- Loving it" July 22, 2020 5.0 Pros I've been using Crelate for about 4 months now. It is dramatically better and makes my work much easier than products we used in the past. The visuals and the ease of drag and drop- to bring in linkedin info, to change stages, to schedule activities, upload resumes attached to emails, send emails, to make notes, etc. is wonderful. Managing prospects from sourcing through offer everyday is really easy with Crelate. I love that. Cons We have specific basic reporting we would like to provide our clients- to do this we have to hire consultants. I wish the basic reporting was better. Also the search/boolean functionality is not as intuitive as linked in talent pool searches. Review Source Response from Crelate July 28, 2020 Thank you for writing a review. It is wonderful to hear all the ways that Crelate Talent is helping to manage your pipeline. It sounds like you are comfortable with Boolean searches, but I wanted to share a few resources to help get any new hires up-to-speed faster with both Boolean searches and Crelate Talent's search features. Boolean Basics: http://help.crelate.com/en/articles/4120254-search-and-basic-boolean-logic Basic Search: http://help.crelate.com/en/articles/4120327-using-search Advanced Search: http://help.crelate.com/en/articles/4120273-advanced-search Liz A. Operations and Administration Information Technology and Services Used the software for: 6-12 months ### "Crelate" December 14, 2016 5.0 We use Crelate as our Applicant Tracking system. Our first experience with an ATS was with Sendouts and it was a great system until it was bought by Bullhorn and was no longer being supported. We did switch to another system in between Sendouts and Crelate and that was a disaster, like throwing candidates into a big black hole, never to see them surface again. Anyway, I digress, Crelate has been phenomenal for our small staffing business. It is robust, intuitive and does more than we could have hoped for. We are approaching our first year anniversary with Crelate and we could not be happier with the system; we should have switched long ago. Pros Intuitive, robust, makes sense, works like a recruiter works. The support is super responsive, timely and concerned about making everything work just right. Cons All software programs have glitches, Crelate is no exception. But so far, no cons that I can list as cons. Review Source KC Kelly C. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "User Friendly Software " March 1, 2023 5.0 Crelate's tracking system keeps my day organized and on schedule. The program syncs with Outlook too so clients are always impressed that meetings and follow ups are scheduled so quickly. It helps organize by day and I would be lost without it! Pros Crelate is extremely user friendly and there is always a customer service rep to answer any questions or issues that arise. Additionally, it integrates well with different sourcing technologies to help streamline your work flow and improve efficiencies. Cons None that I can think of off the top of my head! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.