# Page 8 | Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Crelate the right Recruiting Agency solution for you? Explore 442 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews

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Crelate

4.5 (442)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Crelate

## Showing most helpful reviews

Showing 176-200 of 442 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CT

Connie T.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Had to get use to it"

February 18, 2022

4.0

Pros

The jobs that we are recruiting for are listed well...either 'All Jobs' or just my view. Different views tell you different things. And I like that page Opportunities page can be customized with last notation, owner of the opportunity and many different bits of information.

Cons

Search is not easy. If you want to search for (example) a Process Engineer.....search will bring up candidates with Process in their resume and then separately will bring up Engineer.

Review Source

RJ

Rick J.  
Managing Partner  
Construction  
Used the software for: 2+ years

### "TOTAL SATISFACTION"

March 23, 2019

5.0

I'm a one-guy shop who needed to be highly organized with all my clients and candidates. I needed to find people quickly and easily. I needed to reach out to as many people as possible with the least amount of effort, and without being a "tech geek." Crelate made ALL that so simple. 5-Stars is what I give the Crelate team.

Pros

Hard to say because I loved the support and personal touch so very much. However, the ease of use is certainly a consideration for "like most." Then again, the simplicity/intuitiveness/looks should be a strong contender. But wait, what about the low cost? I'm definitely conflicted on this question.

Cons

I honestly don't have a least. I'll have to get back to you.

Review Source

SH

Susan H.  
Director of Recruiting  
Staffing and Recruiting  
Used the software for: 2+ years

### "Straightforward and easy to use"

February 11, 2022

4.0

Crelate is easy to use and maintain for tracking candidates and activities

Pros

Crelate is great for applicant and activity tracking. We like the add in for LinkedIn that allows us to easily import candidates into the software. The interfaces are easy for the team to use and find information.

Cons

I would like to set a different level of security for a new employee and there aren't enough options. I wish that tags weren't a text field.

Review Source

sG

steven G.  
Principal - Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "New Crelate User - I would recommend"

December 9, 2022

5.0

10/10

Pros

Price point was good. Easy to use and intuitive. Good training options and the support team are readily available - a big plus. I later learned about the Email Sequencing / Email campaign that is a big plus. Finally I will avail of the upgrade to get Data Enrichment.

Cons

Small but annoying feature is their BOT - customer service - automatic email any time you interact with Help desk. The email is jumbled so you have to read.

Alternatives considered

[Lever](https://www.capterra.com/p/142452/Lever/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Reason for choosing Crelate

Price initially and then the Email campaign /Sequence option and a CDE that gets Phone numbers.

Review Source

Daniel W.  
Talent Advocate (DevOps)  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Crelate Talent"

February 5, 2019

5.0

Amazing experience.

Pros

Personally I like the focus point of all information into 1 APS. It makes searching for clients and candidates very simple and tracks all contact/ progress with every opportunity!

Cons

Sometimes it crashes as I am typing notes and it does not autosave which can be very frustrating. Put an Autosave feature on the notes/pitch columns so people don't lose work!

Review Source

VR

Verified Reviewer  
Managing Partner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Crelate - ATS"

October 9, 2018

5.0

Thus far, we have been happy with Crelate. It allows seamless integration between business development and recruiting.

Pros

Crelate is highly intuitive and supports our workflow. There is so many features we are not employing which makes it somewhat "future proof" for our company.

Cons

There is nothing I do not like about the software. Again, it is incredibly intuitive and does everything we ask of it.

Review Source

VR

Verified Reviewer  
Travel and Perm Placement - Co-owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "User Friendly"

March 12, 2019

5.0

Having a very reliable, user friendly ATS is extremely important in our line of business.

Pros

I really like the ease of using Crelate. It has several awesome features.

Cons

I have no issues with Crelate and am very glad to have it.

Review Source

VR

Verified Reviewer  
Founder and Managing Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Overall, a great product!"

July 19, 2018

5.0

Accessing talent pools in my database more quicky.

Pros

Chrome extension to instantly pull in candidate data from LinkedIn Workflows and lists Email templates Tracking business development opportunities and their potential values Price Job board postings directly integrated with CRM to review and quickly add candidates. I've had several placements this year due to this feature!

Cons

Manually have to update job changes. Would love to see integration with Outreach.io for business development and candidate email drip campaigns.

Review Source

JS

Jose S.  
HR Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great ATS with some possible improvements"

August 22, 2023

5.0

Pros

It gives you every tool you could need to succesfully run a recruiting area, ATS, Job postings, Communications etc. It works as expected.

Cons

It could use some upgrades to the UI and the search function.

Review Source

VR

Verified Reviewer  
Managing Director - Executive Search  
Human Resources  
Used the software for: 1-2 years

### "Great ATS, but not a great CRM"

November 12, 2019

4.0

Overall, good experience. DOes more than most ATS. Lots of new features, but they are add-on priced.

Pros

Great for applicant tracking. Easy to publish jobs, and job history

Cons

the reminders are difficult to use. Lacks comprehensive business development CRM functionality .

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reason for choosing Crelate

Drag and Drop functionality. US-based Support

Switched from

[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

Wanted a drag/drop feature/functionality

Review Source

MM

Michael M.  
Founder  
Human Resources  
Used the software for: Less than 6 months

### "Great Next Gen ATS for Boutique Search Firms"

March 8, 2019

5.0

We have been using Crelate since Nov'18. Integration was seemless, support has always been prompt. They actively seek users input for improvements, they have regular virtual lunch and learns. They are Veteran friendly- one of the Founders is a Veteran.

Pros

the UI is one of my favorite features. Coming off 12+ years of Maxhire, I was looking for a UI that showed a dashboard of my call list, Profile info and resume and with Crelate, I can do that. Also, the search flow is completely customizable, terrific Linkedin integration, ease of use while talking with Candidates/taking notes, robust reporting features, creating email templates is a snap and I really like the ability to collaborate with team members within Crelate. The UI feature of tiles for the candidates is one of it's best features. I can customize the info on the tile (location, company, etc), it show the last time the candidate record was touch, so a quick glance tells me if I am over due to call someone.

Cons

While I can email a person from within Crelate, & it's automatically logged into that individuals record, I can't respond to that email from within Crelate or send a follow up note on my initial email from within Crelate. I have to rely on my email sent folder. Maxhire was doing that 12 yrs ago.

Review Source

KM

Karmen M.  
Director  
Human Resources  
Used the software for: 1-2 years

### "My review "

October 26, 2020

5.0

Very good. Excellent in customer service and ease of use

Pros

Very easy to use. Easy to find candidates in the database on a search engine. Easy to track where applicants are up to in the recruitment process

Cons

Occasionally we have issues with time/date when sending out calendar invites because of New Zealand daylight saving time - but when it becomes an issue, the staff are very quick to help.

Reason for choosing Crelate

We used your demo and trial and liked it immediately

Review Source

Response from Crelate

October 27, 2020

Happy to hear that everything has been so easy for you.

VR

Verified Reviewer  
Director of Recruiting and Operations  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy to Use"

November 2, 2020

4.0

Customer service has been weak. I think I would give a better overall ranking if we could get someone on the phone to address quick issues.

Pros

I find the software pretty intuitive which makes it easy to use. The setup took some time, but it is relatively straightforward.

Cons

The reporting doesn't always make sense to me. It can be way too busy to understand at times.

Review Source

RN

Rasmus N.  
Vice President  
Human Resources  
Used the software for: 1-2 years

### "Have been using it for over 12 months now"

March 14, 2019

5.0

Pros

We have been using Crelate now for over 1 year. We have gone from 3 to 9 team members in that period, and very easy and cost effective to add a new team member. On top of that Crelate will help train the new team member at no cost. We are very happy with the look and feel of the system. Very easy to add contacts ... to work a job ... pull reporting ...etc..... Additionaly there are constant updates and improvements being launched (for free). We highly recommend Crelate to anyone.

Cons

The only thing I would like to see an improvement on is the job bank on our website. It works great, the link is there and everything .. but I wish it could be customized a little more and looked a little more "modern".

Review Source

Chris A.  
President and Founder  
  
Used the software for:

### "Best system I have ever used & integral part to our success"

April 17, 2015

5.0

I have been in the staffing industry for over 16 years, and have used everything from desktop based proprietary systems to numerous CRM based and other web based/SaaS based ATS's. I started my own firm over a year ago, and demoed 7 different products including Crelate. Until the demo with Marc, I had never heard of it before. Crelate blew away everything else I tried. Marc, Aaron, Jamie and the team are top notch. They are responsive, and love getting ideas from my company on improving the product. The user interface is as user friendly as you can get, it provides every piece of functionality a company could need, the iPad and iPhone apps are great and have found myself using them on numerous occasions, the site has never been down nor had an issue, contacts are updated in real time with my team, resume submittals, reports, customization, advertising partnerships, custom job board, tracking candidate progressions...all in all, everything you need an ATS to do, it does, but in a user friendly, web based setting. I've recommended Crelate to a number of people I know in the industry, even people looking for a CRM. As my company grows, Crelate will be our partner and will grow with us. I'm excited to have them as a value added resource and wouldn't want any other system in house.

Review Source

WJ

William J.  
Chief Operating Officer  
Staffing and Recruiting  
Used the software for: 2+ years

### "Crealate is fantastic"

February 9, 2021

5.0

From set up to ongoing support the experience has been exceptional in almost every way.

Pros

Super easy to set up and use. User features and technical support are outstanding.

Cons

The reporting functionality is OK and probably more than adequate for the price. Love just about everything eles about the system.

Review Source

Response from Crelate

February 11, 2021

Thank you for the review and for taking a moment to acknowledge the hard work our support team puts into every interaction.

WP D.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Okay, but not intuitive"

January 10, 2019

3.0

Recruiting, sourcing, and client contacts

Pros

This platform shines in customization searches, filters, and record organization

Cons

Crelate should spend a lot more time on it's UI; it's not intuitive AT ALL. Certain simple functions require multiple steps. For example, I must first click the "home" icon before being able to look at an open jobs tab; why not have an omnipresent open jobs tab? This also applies to seeing one's custom lists, and assigned candidates.

Review Source

VR

Verified Reviewer  
Recruitment & Client Service Manager  
Accounting  
Used the software for: 6-12 months

### "Nice Balance of Ease-of-Use & Customization"

October 23, 2018

4.0

Pros

\- Ease of user interface. - Custom reporting. - Custom stages, events, activities. - Tablet friendly. - Best for sourcing/recruiting.

Cons

\- The way Jobs and Companies are organized could be improved. - Sales/Business Development/Leads functions not as intuitive as you may assume, as the sourcing/recruiting side is so good. - Automatic forced updates, usually for the better, but sometimes it would be nice to opt out of certain new features.

Review Source

aA

adele A.  
Lead Recruiter  
Apparel & Fashion  
Used the software for: 2+ years

### "Crelate is great! User friendly and easy to collaborate"

February 9, 2021

5.0

Pros

Easy to use and easy to collaborate. The tags are helpful and I love that I can BCC emails and have them upload on a candidate's profile.

Cons

I wish I could FWD emails and have them upload to a candidates' profile. I don't like that it has to be a BCC in my response because I often forget or the candidate ends the convo and I want to plug in their reply.

Switched from

[Encore](https://www.capterra.com/p/44509/Encore/)

I switched companies. I MUCH prefer Crelate to Encore.

Review Source

Response from Crelate

February 11, 2021

Being able to forward emails to the candidate profile is a great suggestion to enhance our journaling functionality. I will pass it on to the development team. Thank you.

HB

HOlly B.  
Staffing Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Crelate Issues"

August 2, 2019

4.0

We are using less paper with the crelate system.

Pros

I like that all of our employees are in one place and I can search through crelate to find skills and variations of things I might be looking for.

Cons

I wish the search bar was a bit more user friendly. If you miss any letter or misspell anything you don't get anything you are looking for in your search. It has caused us to make many duplicates and think that information isn't available. Less is definitely more in the system when it comes to trying to find something.

Review Source

KS

Kevin S.  
Executive Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good for staffing companies"

September 16, 2020

4.0

Overall it's been a good experience using Crelate. They've rolled out a lot of new features, which I haven't really used, so it hasn't changed much for over over the last 2 years.

Pros

Crelate is a good, user-friendly ATS that helps keep me organized with my applicant workflow and jobs. Nice that it's web-based and I can use it both in the office and working from home.

Cons

Job board integration is still not great if you have existing licenses. The old mobile app wasn't great either, but they are rolling out a new one, so we'll see how that one is.

Review Source

Andrew P.  
Vice President  
Insurance  
Used the software for: 6-12 months

### "Crelate Review"

March 1, 2019

5.0

Having moved over to Crelate form Winsearch the ease of use and tracking of quality candidates is better resulting in more deals.

Pros

Ease of use and compatibility with platforms such as LinkedIn etc. The software is aesthetically pleasing and very easy to navigate.

Cons

Could have more features that are custom for example the activity tabs only allows you so many. Also the interview forms only allows a certain amount this should be unlimited.

Review Source

Casey W.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Casey- Crelate User Review"

March 28, 2019

4.0

Crelate is the third ATS we have used and it is by far the most organized and beneficial to our company. It allows very easy and open communication as well as quick access with the app they offer.

Pros

I like how easy it is to track applicants in the system by changing their status in the hiring process. You can also link your email and online calendar to Crelate so you get email and calendar updates regarding interviews, etc.

Cons

Overall I like everything about Crelate software, the only thing that is a con is how the system doesn’t always catch duplicate entries of candidates and having to manually merge records.

Review Source

BP

Bryan P.  
Founder/ Head Hunter  
Alternative Medicine  
Used the software for: 2+ years

### "ATS Review"

July 22, 2020

4.0

Support is excellent.

Pros

Simple and easy to use for the most part.

Cons

It is not as modern (in terms of look and feel) and doesn't integrate with LinkedIn.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

We weren't impressed with the product or service.

Review Source

Response from Crelate

July 24, 2020

Thank you for taking the time to write a review. I am happy to hear that you find the interface easy to navigate.

Denise M.  
Managing Director, Logistics ' Supply Chain Executive Recruiter  
  
Used the software for: 6-12 months

### "Finally an ATS with everything a recruiter needs"

January 19, 2018

5.0

We looked for and tried many ATS's befor finding Crelate which had all of the features we wanted in a software and for a great price. It saves us time and makes our job easier.

Pros

Great user interface. Always changing with additional features and tools. Intuitive features which save time for busy recruiters. Support staff which is just a phone call or email away. Super value for the price. Built-in CRM for business development.

Review Source

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