# Page 9 | Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Crelate the right Recruiting Agency solution for you? Explore 442 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews

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Crelate

4.5 (442)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Crelate

## Showing most helpful reviews

Showing 201-225 of 442 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Mark C.  
Chief Operating Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "The best for us"

July 26, 2019

5.0

I demoed 12 different systems and Crelate was by far my top choice. It takes a little bit work to learn all the capabilities of this system but once you do, its a game changer!

Pros

The platform customization is amazing. We use Crelate as our CRM and ATS. It allows us to keep track of everything including our placements.

Cons

There are no cons since anything we have wanted to add the development team has designed or added for us.

Switched from

[BrightMove](https://www.capterra.com/p/26690/BrightMove-Recruiting-Software/)

Brightmove is terrible and outdated.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Innovative, Simple, Seamless, Perfect ATS to have today!"

October 12, 2016

5.0

A candidate follow-up system where we can tell when was the last action, appointment, or task made. The record tracking system is incredible, email journaling saves time, calendar is organized and efficient. Crelate combines all the best quality elements of other ATS/CMR into one unified piece. We are a Staffing Agency that needed a software that provided full analytics, recorded every single task, visually showed us the stages of each candidate/client and job opportunity. Connecting to other sources such as job boards, your email, and social aspects make your posts consistent and painless.

Pros

• Organized • Visually Legible • Easy to use • Affordable for Start-Up Companies • Extremely user friendly • Impeccable customer support • Customizable to your liking

Cons

• The Mobile Application can use a few updates, overall- this product is close to perfection.

Review Source

VR

Verified Reviewer  
Sr. Talent Consultant - rpaterson@buildingtalent.com  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Web 1.0 ATS-CRM Integration"

July 23, 2018

3.0

We have fully integrated our ATS and CRM which is exciting. We are tracking active recruiting well. But we are struggling with the workflow for sales and the reporting features for tracking things well from both recruiting and sales perspective.

Pros

ATS-CRM integrated in one platform Email archiving Job Board Posting and Distribution

Cons

No Google Calendar Sync No Two-Way Email Sync (sending response emails) No Email Tracking for Marketing No LinkedIn Connect Integration Poor Reporting Features Limited Customer Service that pretty much just sends support links Limitted Workflows

Review Source

Response from Crelate

August 7, 2018

Thank you for the review. We'd love to connect and see if we can help with your workflow and reporting struggles. This review is anonymous, so if you'd like, please log a support ticket from the app and reference this review so we can escalate this internally.

PF

Pat F.  
Recruiter  
Hospitality  
Used the software for: 1-2 years

### "survey response"

March 10, 2023

4.0

Pros

Helps keep candidates moving through the workflow and tracks all activities by other users.

Cons

Limited to just one workflow; would like to have the ability to create a different workflow based on job type/customer type.

Review Source

BW

Brittany W.  
Recruiter  
Human Resources  
Used the software for: 2+ years

### "Crelate review"

July 26, 2019

4.0

Overall good experience. Just need access to quicker IT support

Pros

User friendly, straight forward. I love the docs and how to keep track of each individual.

Cons

When I need customer support I have to call and make an appointment for days later.

Review Source

Response from Crelate

July 30, 2019

Thanks for taking the time to write a review. We appreciate the feedback on our customer support team. We are striving for a more real-time support model. To reach this goal, we have increased the size of our team, invested in new technologies, and launched a new support chat feature.

CB

Colin B.  
Executive Recruiting Manager  
Human Resources  
Used the software for: 6-12 months

### "Clean and intuitive UI; would like better mobile app and more customization capabilities"

August 5, 2019

4.0

Excellent. This software is night-and-day versus other recruiting softwares I've utilized.

Pros

\- Very clean and organized user interface - Highly intuitive/ easy to navigate - Easy import capabilities (i.e. from LinkedIn, etc.)

Cons

\- Limited customization (i.e. of tiles, headers, etc.) - would like for the Mobile App to have more functionality

Alternatives considered

[SmartSearch](https://www.capterra.com/p/78549/SmartSearch/)

Reason for choosing Crelate

SmartSearch is cheap but terrible quality

Review Source

KB

Kyle B.  
Account Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Crelate Positive Review"

February 9, 2021

5.0

Pros

I love how organized and simple the software is. It allows you to keep track of every detail and remain thorough in our process.

Cons

I don't like that some items don't get transferred from email and also text. I do not like the bulk texting option because it does not come from my work number, but a single number so it makes it hard for candidates to decipher who their recruiter is.

Review Source

Response from Crelate

February 11, 2021

Always wonderful to hear that Crelate helps keep people organized and thorough. I know when I can do both of those, I am more efficient. I certainly see how the bulk texting number can be frustrating. I will make sure to share the desire for separate numbers with our team.

Limuel M.  
Senior Data Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The software provided an excellent experience"

March 9, 2023

5.0

Pros

The software's workflow and user-friendliness are highly appreciated by me. Moreover, I find it convenient to seek assistance as the customer support is readily available. their technical support service has been excellent.

Cons

It is undesirable for candidates to be automatically labeled as "owned" when they enter the system.

Review Source

RB

Ralph B.  
Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "A Happy Crelate User!"

December 8, 2016

5.0

Crelate has been my CRM for over a year now and I couldn't be happier. I looked at many packages before I chose Crelate and found it to be packed with features at a great value. I particularly like how I can manage and track all of my projects on one page, with a snapshot of the progress of every candidate. I also am excited about the periodic updates to the software. They listen to their users and offer upgrades for free. I've already recommended it to one colleague and wouldn't hesitate to recommend to others.

Pros

It's an outstanding project management tool. I can track all my open projects on one page, and track every candidate through the recruiting process. Crelate is an incredible value, given that free updates are released periodically and I always feel I have current features.

Cons

Tough to say. The migration from my old database wasn't easy, but I found technical support to be outstanding.

Review Source

VR

Verified Reviewer  
Talent Advocate  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Intelligent tooling for everyday sourcing!"

July 26, 2019

5.0

Excellent experience- the best ATS I've used in 3 relevant roles.

Pros

In short- Crelate makes sense. As opposed to other ATS-tools I don't have to try to play detective to find the best way to go about operations. The roadmap for different admin tasks and logging are organic and the ease of use is fantastic.

Cons

When searching for name sin the database, I do wish the results would show up in a more organized way. I would like an option to sort A-Z or something similar.

Review Source

Response from Crelate

July 30, 2019

We appreciate you taking the time to review Crelate Talent. Here is an article on how to quickly sort and organize columns. (You will have to cut and paste the link since Capterra does not allow for direct links) https://support.crelate.com/hc/en-us/articles/360031075252?flash\_digest=d482bb281ad6aa05c830a62886b37ac1726e27fc

TU

Travis U.  
recruiter  
Human Resources  
Used the software for: 2+ years

### "Crelate works "

October 26, 2020

5.0

Good

Pros

It is easy to use. It does not take long to figure it out.

Cons

None that I can think of. It is easy to figure out.

Review Source

Response from Crelate

October 27, 2020

We appreciate you taking the time to review Crelate. If you ever need help, our customer success team is always ready to help.

Jacob K.  
Talent Manger  
Human Resources  
Used the software for: 6-12 months

### "Crelate Review"

November 27, 2018

4.0

It has been good. Anytrhing is better than Taleo.

Pros

I love how it tracks metrics that you can customize by user. It give me my direct numbers for the month, week, and year. It is also easy to parse resumes.

Cons

I feel that sometimes it can be complicated to set up ways to make it work for you. I also do not like that it does not have a good way to monitor work flow.

Review Source

Marva M.  
CEO  
  
Used the software for: 6-12 months

### "excellent"

August 1, 2018

5.0

CONVENIENCE FOR RECRUITMENT PURPOSES.

Pros

ease of use AND LOTS OF TRAINING VIDEOS. COULD BE BETTER WITH AN HRIS INTEGRATION....NEED TO TRACK MORE THAN THE APPLICATION. ALSO NEED FULL HRIS CAPABILITIES.

Cons

DOES NOT CAPTURE THE ENTIRE HOME ADDRESS WHEN APPLICANTS APPLY ONLINE. VERY INCONVENIENT FOR US TO LOOK FOR THE ADDRESS DURING THE HIRING OR INTERVIEW PROCESS.

Review Source

Tracy W.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Vice President"

December 14, 2016

5.0

I currently use Crelate for our ATS. The product is functional and easy to use. Customer support is amazing. I would certainly recommend this product to my colleagues.

Pros

The customer support team has always gone above and beyond in answering my questions and addressing my issues.

Cons

Overall a solid product. Crelate continues to add features and address/implement suggestions from users.

Review Source

BM

Bill M.  
Recruiting Mgr  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Crelate - Recruiting Firm"

October 21, 2020

5.0

Very easy to use and learn on my own. Process made sense and you could follow prompts clearly.

Pros

Ease to learn and navigate Ability to add contacts/candidates Reporting Flow and function

Cons

Navigation between candidates and company files. Had to 'X' out of one to get back to original point.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Changed jobs

Review Source

Response from Crelate

October 22, 2020

Thank you for this review. Our team has worked hard to make the software work how you do and have a natural flow to the process.

GT

Gabby T.  
Healthcare Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Good product, lacking in total effiecieny "

February 12, 2021

4.0

Pros

The prodcut is quite easy to use if managers are including details. It would be nice to have soem sort of SEO per industry that helps fill in information.

Cons

When we go to the tracking page for reports, it would be helpfful to have the names linked if clciked on to their profile .

Review Source

Response from Crelate

February 23, 2021

Thank you for taking the time to share your thoughts and suggestions. We are always looking for feedback on features and how to make Crelate work the way you do. I will be sure to pass along your suggestions to our product team.

KA

Karen A.  
Director of Recruiting  
Human Resources  
Used the software for: Less than 6 months

### "We love Crelate!"

July 26, 2019

5.0

Our team is so much more productive as all hiring activity is now tracked in one place. We also love being able to text our candidates right from their candidate record and being able to Sponsor job postings within the Jobs Portal. Our productivity has increased substantially.

Pros

It meets our needs and allows us to work within one system for all of our client hiring needs. It has really maximized our productivity and efficiency and reduced time to hire. It is also very user friendly (once trained). LOVE being able to text directly from the candidate record. That is a huge time saver and tracks all communication right within the candidate record.

Cons

There really needs to be a complete User Guide provided to new clients/users versus "go watch a video" or find the link to a particular item that provides the instructions for one process. Clients should be provided with all of that information in one document they can then quickly review and go back to as they are learning the system. It is a very user friendly system but it is time consuming and sometimes frustrating trying to learn the system the way you have it set up.

Review Source

BH

Bruce H.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Sorry, i don't have time for a reveiw"

August 22, 2023

4.0

Pros

Ease of entering Candidate data/ ease to look up job details

Cons

inability to hook up directly to phone system

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Expense

Review Source

Chris C.  
  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Incredibly easy to use!"

April 25, 2017

5.0

We all want a software package that is flexible enough that we can adjust it to our business and not have to adjust our business to the software package, this is that tool. Within 1 hour of my using the software, I had a listing of clients already imported, candidate resumes parsed and was ready to go with the various workflows that I needed. Even better is the support team they have in place "Client Success" is their title - and it's appropriate! Exceptional people supporting a great product.

Pros

Easy to learn Can easily be customized (by YOU the end user!) Incredibly short learning curve to be functional. Exceptional support team!

Cons

It doesn't have all the bells and whistles of some of the bigger tools - but doesn't have the rigidity or long learning curve either!

Review Source

LW

Laura W.  
Head of Talent  
Investment Management  
Used the software for: 1-2 years

### "Big fan of Crelate!"

August 12, 2019

5.0

The team is responsive and receptive to ideas and feedback. The product has everything I need without being overly complex.

Pros

Crelate is thoughtfully designed. I most like the user interface, ability to easily search contacts and add them to lists for future reference.

Cons

It would be nice to easily parse additional documents to contacts directly from email without the step of forwarding to an email address.

Reason for choosing Crelate

Crelate is more of a Talent Relationship System rather than a enterprise ATS. It has all of the features at an incredible price point.

Review Source

JB

John B.  
Director, Data Engineering & Data Science  
Staffing and Recruiting  
Used the software for: 2+ years

### "Crelate"

February 11, 2022

4.0

Pros

It's very easy to move candidates through the recruiting process. Set up when interviews take place etc. and the activity forms are great.

Cons

Should be able to send email campaigns that have multiple stages. Need to improve automation aspects of tasks - auto follow ups etc.

Review Source

KH

Katelynn H.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "Crelate Review"

August 22, 2023

4.0

I believe crelate is a good system, just could use a few less crashes to accomodate the work day better.

Pros

How easy and organized it is, all of the features are great.

Cons

The crashes and glitches, overall if there was less crashes it would be awesome.

Review Source

Matt S.  
Data Team Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Team!"

March 22, 2016

5.0

I've been using Crelate for over a year, and they've got a great team over there that is constantly improving the product, answering questions and helping to make the software better. Overall the system is easy to use, but is also extremely functional and versatile.

Pros

I really like the user interface, the ease of use, and their customer service. The team is great to work with, and if you have any questions or suggestion they are always there to listen.

Cons

None really that I can think of. I think the job portal part of the site can be improved, but I know that is on their "to-do" list.

Review Source

VR

Verified Reviewer  
Recruiter  
Alternative Medicine  
Used the software for: Less than 6 months

### "Crelate from a Recruiter Standpoint"

December 18, 2018

4.0

Overall it is a solid database to track our candidates and clients. Also, it links to your email to track all email communication between you and the contact which is good to show that we are consistently touching base with our people.

Pros

With the extension, I can add profiles for my candidates directly from their LinkedIn profile.

Cons

I need more particular filters for my searches. For instance, I want to be able to search my open opportunities by state. This is probably possible if we had a Crelate engineer customize for us.

Review Source

Response from Crelate

December 19, 2018

Hi! I am glad to hear that you are enjoying Crelate! I do want to mention that you can search your jobs by location. This can be done in your advance search area. If you need help, please contact support@crelate.com

VR

Verified Reviewer  
Senior Executive Recruiter  
  
Used the software for: 6-12 months

### "Experienced recruiter with various ATS experience - Happy with Crelate!"

April 19, 2018

4.0

ORGANIZATION AND TRACKING

Pros

Efficiency and speed. I like the ability to write notes and apply them to certain positions. I also like the tracking from screen to placement.

Cons

The search function is my least favorite - it is not as intuitive as I would like. I cannot find certain candidates or clients.

Review Source

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