--- title: "Crelate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crelate Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/133064/Crelate-Talent/" page_type: "product" language: "en" --- # Crelate Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Crelate ## What is Crelate? Crelate is an applicant tracking system (ATS) and CRM built for staffing and recruiting agencies. It combines the tools to drive efficiency and delight hiring authorities. Reduce your time to hire and deliver the best candidates faster than your competition. Save time and money with metric backed business decisions. Industry leading customer support, so you will never go it alone. It's Crelate's goal to make recruiting technology easy, so you can focus on what's important- changing people's lives. ## What is Crelate used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/) Recognitions Shortlist Overall rating Based on 443 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 1% Pros & cons Intuitive and simple interface Streamlined team communication tools Recurring technical glitches and bugs Starting price $85 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Recruiting / 2026 - Recruiting Agency / 2025 - Staffing Agency / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Crelate alternatives Highest Rated [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,952)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/) ## FAQs about Crelate Overview ### What problems does Crelate solve? Crelate solves scattered recruiting workflows, missed follow-ups, and poor visibility into candidate status by centralizing jobs, contacts, tasks, communications, and pipeline stages in one customizable system. Staffing agencies, executive search firms, solo recruiters, and hiring teams use it to track applicants, coordinate team activity, reduce manual data entry, and move candidates faster. Answer based on 246 reviews Overview ### Which roles and teams benefit most from Crelate? Crelate is most used by recruiters, recruiting managers, and talent leaders who need to source candidates, manage pipelines, and track placements efficiently. Agency owners, presidents, and other executives benefit from its visibility into team performance, client activity, and operational workflows, helping staffing and search firms scale delivery and oversight. Answer based on 422 reviews Overview ### What company size and industries is Crelate built for? Crelate is built mainly for small businesses in staffing and recruiting, where 95% of reviewers operate and 54% work. It serves modern recruiting teams across executive search, direct placement, and in-house talent functions, with additional use in human resources at 13% and information technology and services at 5%. Answer based on 443 reviews Features and Usability ### What are the key features of Crelate? Crelate includes core recruiting features like applicant tracking, candidate management, candidate tracking, and resume search, plus CRM tools for contacts, jobs, and sales pipelines. Reviewers also highlight customizable workflows, drag-and-drop candidate stages, email and SMS communication, job board posting, LinkedIn import, and reporting dashboards as key differentiators. Answer based on 146 reviews Pricing ### How much does it cost and what fees or limitations are included? Crelate starts at $85/user/month for Essentials, with Business at 119/user/month and Business Plus available by quote; a free trial is offered. Reviewers often call it cost-effective and flexible for adding users monthly, though some say extra seats, add-on features, and monthly pricing can feel high for startups. Answer based on 47 reviews Integrations ### Which third-party tools and platforms does Crelate integrate with? Crelate integrates with Microsoft Outlook, Indeed, LinkedIn Recruiter, Zapier, Interseller, RingCentral, Gmail, and ZoomInfo Talent. It supports over 50 integrations overall, spanning email and calendar tools, recruiting and sourcing platforms, calling systems, and job boards, with Outlook and Indeed appearing most often in reviewer feedback. Answer based on 82 reviews Getting Started and Support ### How easy is it to onboard and train a team on Crelate? Crelate is generally easy to onboard for recruiters and everyday users, with an intuitive interface that many teams learn quickly. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Admins and teams using advanced reporting, customization, or deeper features may need more time and follow-up support. Answer based on 30 reviews Getting Started and Support ### What customer support options does Crelate offer, and how do users rate the experience? Crelate offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and strong during setup, training, and issue resolution. Some reviewers report difficulty reaching someone by phone, reliance on automated chat, uneven onboarding, and inconsistent follow-through on complex or cancellation-related issues. Answer based on 136 reviews User interface ### How easy is Crelate to use day to day? Crelate makes daily recruiting work easy for many staffing and search teams with a clear, customizable interface. Users often like drag-and-drop pipelines, candidate tiles, dashboards, and quick note-taking, though some find the layout dated, certain tasks take extra clicks, and advanced features require time to learn. Answer based on 146 reviews ## Who uses Crelate? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 97% positive reviews out of 89 Most users report ease of use, with an intuitive layout that simplifies training and daily operations. Recurring technical glitches and bugs 74% negative reviews out of 31 Most users report frequent bugs, glitches, and duplicate detection problems that disrupt workflow and cause frustration. Streamlined team communication tools 95% positive reviews out of 42 Most reviewers find team collaboration effective, with accessible information sharing and responsive support for group tasks. sheilah C. Head of Partnerships, 2 - 10 employees. "He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%." Highly customizable recruiting workflows 97% positive reviews out of 31 Most reviewers describe workflow as intuitive, easily tailored, and efficient for managing recruiting and sales processes. Neal O. Director of Operations, 51 - 200 employees. "I like that we can tailor Crelate to fit our Work Flow." ## Features AI summary Based on 7,834 Applicant Tracking reviews Capterra data shows that buyers of applicant tracking software rank the following features as their top priorities: - **Candidate Management** (**50%** of reviewers rated this feature as critical) - **Candidate Management** (**50%**) - **Candidate Tracking** (**49%**) Crelate supports all three of the features reviewers rate highest: **Candidate Management**, **Candidate Management**, and **Candidate Tracking**. Together, these capabilities help businesses keep candidate records organized, monitor progress through each hiring stage, and manage recruiting workflows more efficiently, allowing teams to make faster and better-informed hiring decisions. Candidate Management 4.4 (77) 80.52% of 77 reviewers that rated this feature as important or highly important This aspect lets you customize workflows, create tags, and manage communication efficiently. Some reviewers find the visual dashboard and tracking tools valuable for team collaboration, though a few mention initial confusion and occasional challenges with email formatting. Candidate Tracking 4.4 (43) 79.07% of 43 reviewers that rated this feature as important or highly important Crelate offers a clear and intuitive way to monitor candidates’ progress, letting you easily view stages, tag skills, and reference historical data. Reviewers appreciate the live updates, ease of navigation, and ability to keep all candidate information organized in one place. Application Management 4.4 (29) 72.41% of 29 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Job Posting 4.2 (49) 83.67% of 49 reviewers that rated this feature as important or highly important With this capability, you can quickly post jobs to multiple boards, including LinkedIn and your own site, broadening your reach. Users think job posting is simple and efficient, though some wish for better exposure and improved integration with certain boards like Indeed. Applicant Tracking 4.5 (104) 75.96% of 104 reviewers that rated this feature as important or highly important It helps you track applicants throughout the hiring process, update statuses, and manage resumes in one area. Reviewers appreciate the visual workflows, drag-and-drop functionality, and easy cross-referencing, saying it keeps them organized and streamlines recruitment. Resume Search 4.1 (56) 64.29% of 56 reviewers that rated this feature as important or highly important You get powerful keyword and tag-based search to quickly locate candidates and past notes. Some users say resume search is intuitive and a time saver, but others mention limitations with filters, location restrictions, and occasional issues with resume parsing. Crelate 96 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: It helps you track applicants throughout the hiring process, update statuses, and manage resumes in one area. Reviewers appreciate the visual workflows, drag-and-drop functionality, and easy cross-referencing, saying it keeps them organized and streamlines recruitment. - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Candidate Management: This aspect lets you customize workflows, create tags, and manage communication efficiently. Some reviewers find the visual dashboard and tracking tools valuable for team collaboration, though a few mention initial confusion and occasional challenges with email formatting. - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Crelate offers a clear and intuitive way to monitor candidates’ progress, letting you easily view stages, tag skills, and reference historical data. Reviewers appreciate the live updates, ease of navigation, and ability to keep all candidate information organized in one place. - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - For PEO/ASO: Designed for professional employer organizations or administrative services organizations. - For Recruiting Agencies: Designed for the use of recruiting agencies - For Small Businesses: Designed for small businesses - For Staffing Agencies: Software addresses specific needs of staffing agencies - Full Text Search: Search for specific words or phrases within a document or database - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: With this capability, you can quickly post jobs to multiple boards, including LinkedIn and your own site, broadening your reach. Users think job posting is simple and efficient, though some wish for better exposure and improved integration with certain boards like Indeed. - Job Requisition: Request a new hire, explain the need, and determine available budget - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: You get powerful keyword and tag-based search to quickly locate candidates and past notes. Some users say resume search is intuitive and a time saver, but others mention limitations with filters, location restrictions, and occasional issues with resume parsing. - Resume Storage: Upload and store resumes - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Task Management: Create, manage and track all task activities and progression - Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (423) 4.3 Based on 423 reviews ## Pricing Value for money 4.5 (335) Free Trial [View pricing plan details](https://www.capterra.com/p/133064/Crelate-Talent/pricing/) Essentials $85.00 Per User,Per Month It includes: - Complete Applicant Tracking System Business $119.00 Per User,Per Month It includes: - Full Sales and Recruitment CRM with Analytics - Basic Client Portals - Branded Job Portal - Resume Toolbox - Advanced Reports and Analytics - Complete Applicant Tracking System - Client Contact Management - Full Text Boolean Search - Resume Parsing - Mobile Recruiting - Free Job Board Distribution Business Plus Contact Vendor for Pricing It includes: - Premium Client Portals - Increased Data Storage - Increased Limits - Automation & Sequencing - RingCentral Connector Enterprise Contact Vendor for Pricing Value for money 4.5 (335) 4.5 Based on 335 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (401) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (401) 4.5 Based on 401 reviews ## User reviews Overall rating 4.5 Based on 443 reviews Filter by rating 5(249) 4(163) 3(25) 2(3) 1(3) Mentioned topic Sorted by most recent ES Erik S. Owner Computer Networking ### "Crelate is outdated and has inferior functionality. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2026 It was horrible. They don't care about you as a customer. They did not respond to several email asking about why I can't save Indeed or LinkedIn profiles. Pros The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. They do not follow up on support calls and emails. You also can't upload Indeed profiles to Crelate any longer. it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones. Cons Support is horrible and worthless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IK Ira K. Chief Operation Officer Hospital & Health Care ### "Decent CRM/ATS for small firm" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 7, 2026 Fair. Serves the purpose. We ended up moving to another platform with better customer service for our main CRM/ATS. Kept one Crelate Seat as recruiter was comfortable on it. Pros Very easy to use and modern interface. Simple to administrate. Simple to train on. Up to date on technology. Cons Customer Service and Billing are horrible. They do not have anyone to deal with issues other than virtual customer service that forwards to skeleton staff elsewhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Londa B. Director Information Technology and Services ### "outstanding service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2025 We have not fully moved over to Crelate yet, but so far the implementation has gone well and we are looking forward to a long term relationship with Crelate. They were great at customization to make things work for us. Pros the customer service and the implementation went better than expected. They did a lot of customization to make it right for us. Cons Its too early to say as we are not fully on Crelate but so far we like the product and am looking forward to diving into the new system. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) the searching is not the greatest. We would find candidates in other tools and later find that they were already in our system Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/) [Loxo](https://www.capterra.com/p/165046/Loxo/) [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reasons for choosing Crelate we wanted a system that could not just find candidates, but work with the sales and then end to end where we could pay our employees and then bill our clients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 18, 2026 We love hearing this - thank you! Our implementation and support teams will be thrilled to see your feedback. We’re excited to keep supporting your growth. MF Morgan F. Product Analyst Staffing and Recruiting ### "Crelate is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 Overall, our experience with Crelate has been extremely positive. The system is user-friendly, offers a wide range of features and integration options, is competitively priced, and backed by a responsive support team. I would confidently recommend Crelate to any organization seeking an efficient recruiting solution. Pros Crelate has been an outstanding partner for our organization. From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently. The software is intuitive and easy to use, enabling our team to double our recruiting and onboarding volume without adding additional staff. This level of growth simply wouldn’t have been possible without Crelate. Cons The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities). However, our organization was able to overcome this limitation by integrating Power BI, making it a non-issue for us. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS was sunsetting their product and we needed to switch to a new ATS. We also hosted information in excel spreadsheets and Sharepoints which was not a sustainable option for our team. We needed a software to recruit, onboard, and hold all of the necessary information. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) [Loxo](https://www.capterra.com/p/165046/Loxo/) Reasons for choosing Crelate Cost effective and ability to customize the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 18, 2026 Thank you so much for the kind words! We truly appreciate your partnership and are grateful you chose Crelate. Your feedback means a lot to our team. TD Taylor D. COO Civil Engineering ### "Tried a ton and Crelate is still our fav" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2025 Overall experience is just like I have said in the Pros section. It has been great. We trialed dozens of other ATS systems and after that came back to just loving Crelate. Pros Customer Support. Customization. And the general ease of use of Crelate. At the very least I know if I face an issue, \[sensitive content hidden\] is a simple call away. She will always step in and help. Cons There are a few features in terms of automation that could be improved. I say that, but every time I have used an automation tool it does as much damage as it saves time really. Switched from [Loxo](https://www.capterra.com/p/165046/Loxo/) Because Crelate was simpliere and had way better reporting tools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NO Neal O. Director of Operations Staffing and Recruiting ### "Crelate Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2025 Very seamless transition from our previous ATS - customer support is very helpful, especially as you move from one ATS to Crelate. Our Customer Success Manager (\[sensitive content hidden\] ) is always available for assistance! Pros Very user friendly and customer support it top-notch! I like that we can tailor Crelate to fit our Work Flow. Cons Still learning how reporting works - but I'm getting there! I would like to be able to set up internal group emails for distribution. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Pricing and lack of better customer support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Data Entry Specialist - Data Migration Staffing and Recruiting ### "Crelate Honest Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 6, 2025 Overall crelate makes life easier for recruiters to manage database in an efficient manner. Duplicates can be resolved in an instant. Pros Recruitment data can be organized depending on their progress. Customizing depending on your needs like specific companies and job postings. Definitely worth the price. Logos or marking for the milestones achieved by the candidate like during interviews we can leave comments and notes. It also secures login sessions are one at a time. Cons Modernization of the interface. Right now, crelate looks traditional. They need to add integration with other enrichment tools. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Cost efficiency and product utilisation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brian B. President Staffing and Recruiting ### "Very Pleased Partner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness. Pros The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness. Cons The inability to change Pik List options after data was migrated. It would be a helpful tool to be able to update. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Combine 2 systems into 1 and more functionality Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/) [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reasons for choosing Crelate Functionality, more in line with the ATS we had used - proprietary system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BR Bennett R. REcruiter Human Resources ### "Bennetts fantastic review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Pros I really appreciate how expansive it is. Its yet to lack a feature that I needed. I really liked working with Lauren. She is great! Cons I really dont know what to say. It worked very well and we were satisfied. There are always gonna be some growing pains moving from one system to the next but Crelate is overall great. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) It was expensive and Crelate seemed to perform all our necessary functions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Trish B. Owner Staffing and Recruiting ### "Excellent support and migration process" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2025 Excellent service and migration process and the project folks ensuring that all tasks were done (by us and them) on time. Our consultant, \[sensitive content hidden\], was simply amazing! Pros The customer service and assistance from the Product Consultant, \[sensitive content hidden\] throughout the process. She saved us hours of headache with her expertise and excellent training. Cons The inability to convert a type of job to another type of job (like non timekeeping to timekeeping) without starting over. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Poor and delayed customer service. Very expensive. Add on integrations, such as campaigns were not available. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) [TempWorks Software](https://www.capterra.com/p/82610/TempWorks-Software/) Reasons for choosing Crelate Reporting features, integrated features that do not cost more, overall value for the cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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