# Schoolbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Schoolbox the right K-12 solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133065/Schoolbox/reviews

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Schoolbox

4.6 (59)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Schoolbox

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 59 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Application Support Officer  
Education Management  
Used the software for: 1-2 years

### "Always evolving and well supported. Overall this product functions well."

October 22, 2019

4.0

Pros

Notifications, News, SSO. Communication has improved. Provides us with a central place to launch off to other packages.

Cons

Security / Permission settings, Grade groups. In general this product has more hits than misses. Worth looking at.

Review Source

Response from Schoolbox

November 1, 2019

Thanks for your review. We'll certainly take on board your feedback and continue to evolve how we work. We certainly take security very seriouslyit's the utmost importance to uswhere we believe security is a culture, not a test. Our code review process & architecture is designed around a Security First model & we welcome Security Audits, we regularly participate in customer Security Audits, & encourage customer feedback. Also see our article on Privacy Legislation: https://help.schoolbox.com.au/account/anonymous.php?page=/news/225. We also have a few requests to allow better control over grade groups, such as for different campuses, and we'll continue to review this area of Schoolbox. Thanks.

KM

Kate M.  
Leader of eLearning & Innovation  
E-Learning  
Used the software for: 1-2 years

### "Schoolbox has transformed learning, teaching and communication at our school."

November 11, 2019

5.0

We are merging dozens of online systems and several communication channels into one place. We are minimising numerous risks (for example, loss of intellectual property and loss of class time) by using Schoolbox. My College has nothing but praise for Schoolbox! Now we have it, we cannot imagine life without it.

Pros

There are so many things to love! Schoolbox has positively changed our entire culture of our College. Our communication has been dramatically streamlined. The thousands of parents in our community receive their messages from one point and are happier than they were when we used a SharePoint instance. The ability to bring all of the online systems that we use to one place (our Schoolbox instance) is saving us time. Schoolbox allows us to create templates of our pages, and so our community know where on the page the information they are looking for is no matter what page they are viewing. These two factors alone have saved us thousands of hours in our classrooms. Our staff love the fact that the courses are saved and reused from year to year. They love the drag and drop nature of content creation and the fact that the existing work can be dragged into Schoolbox. It means that they do not have to start everything from scratch. They can still use the content that was existing before we went into Schoolbox. Of course, they are also using the new implementation as a way to audit the existing content and refresh it as they need to. The ability to offer secure group spaces to our extra-curricular groups such as student clubs and parent groups is a feature we have never been able to provide before. Finally, I have to offer praise to the Schoolbox Support Staff who work hard to support us in making our Schoolbox instance very successful in our College.

Cons

The administration area can take a little while to learn. It is a very complex area. However, only superusers use this space, so most users never have to deal with it. There is a lot of support available to assist superusers. Schoolbox Support staff and the Professional Services Team are only a phone call away if I ever need help.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Schoolbox

Ease of Use. Ability to customise to our College context. Depth of features. The amazing community of schools who share ideas and support each other.

Review Source

SC

Samantha C.  
Information Systems Manager  
Education Management  
Used the software for: 1-2 years

### "MFAC Review of SchoolBox"

November 1, 2019

3.0

\- We have had a number of priority issues with Schoolbox which we have received support for but unfortunately resolution has taken alot longer than we had expected. - Generally when we call, the support staff have been very responsive.

Pros

\- Once you know how to maintain the product, it is highly configurable which enables the pages to be tailored to meet College's requirements. - The product is rich in functionality but the good news is you can phase the implementation of this in line with College's requirements and timeframes.

Cons

\- It currently doesn't integrate with our School Management System - TASS. - On the UPS, there is internal processing which is not visible to administrators of the systems which has caused us challenges with our data.

Review Source

Response from Schoolbox

January 22, 2020

Hi Samantha. Thanks for taking the time to review Schoolbox and provide us feedback. The TASS School Information System (SIS) has been a close partner of Schoolbox for many years, where we've built a deep integration with TASS. See our TASS Integration documentation here: https://help.schoolbox.com.au/account/anonymous.php?page=/homepage/497 We also have documentation on the TASS UPS Queries which can help calrify some of the processes. See here: https://help.schoolbox.com.au/account/anonymous.php?page=/homepage/2402 I suggest our team reach out to assist with enabling the Schoolbox + TASS integration. Thanks again for your review and wishing you all the best.

JT

JOhn T.  
ICT Director  
Education Management  
Used the software for: 2+ years

### "Schoolbox Review"

October 25, 2019

4.0

Schoolbox is now a critical platform solution for our business and educational needs. Without it we would not be able to operate efficiently. This has been a system that has grown and developed in its sophistication with us and our journey into the digital learning space.

Pros

Our Schoolbox instance is fast, reliable and readily available. Our School has been able to embed Schoolbox as our Learning Management System, Community Portal, Continuous feedback and is now our main communication platform. The support of the software (both technical and professional learning) is timely with high resolution success. The team is knowledgeable, friendly and responsive.

Cons

We have had extensive requests by our school community to allow for printable reporting functions - specially in the Grades and Feedback modules. Feature requests on the core components can be time consuming as the process involves a voting system by other Schoolbox customers for buy in. Being a long term customer and user of the system we find ourselves more advanced than other School's who may not be ready for other feature request changes.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Firefly Reservations](https://www.capterra.com/p/190984/Firefly-Reservations/)

Reason for choosing Schoolbox

Recommendations, Cost and integration with our SIS system.

Review Source

Response from Schoolbox

November 1, 2019

Cheers John for your helpful feedback & review. We're always listening to our schools and their requirements in reporting on student learning. We have made some significant enhancements in this space over the last year; 1. New views in our database for simplified reporting on rubrics; 2. Creation of a tool to convert reports in Schoolbox to PDFs; 3. Crystal Reports service where we can produce PDF based report variants. So, at this stage schools have 4 different options depending on their needs; Export assessment data to Synergetic or Accelerus to complete reports; Create their own Crystal Reports; Engage our Professional Services team to implement Crystal Reports; Engage a 3rd party to build a report from our data (Octopus, TrackOne). We're also working on a tool to deliver a super simple option for running a PDF run of the Grades page in Schoolbox. :) Thanks for taking the time to review us John!

AM

Anita M.  
LMS Consultant  
E-Learning  
Used the software for: 2+ years

### "Whole-School Learning and Engagement Platform"

October 22, 2019

5.0

I was the project lead required to recommend either a new virtual learning platform, or extensive upgrade costs to the previous product. After contacting and visiting numerous schools in Queensland, I was convinced of the value Schoolbox offered. Almost two years later, teachers and students are embracing Schoolbox and looking forward to what lays ahead, particularly in whole-school communications.

Pros

There are three standout features of Schoolbox: 1. It is an all-in-one solution for teaching and learning, staff intranet and school communications 2. It is an Australian product, built by Australian educators for the Australian school market 3. The Schoolbox community is highly skilled and generous with their knowledge

Cons

Queensland curriculum compliancy remains an issue

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Brightspace](https://www.capterra.com/p/122854/Brightspace/)

Reason for choosing Schoolbox

Australian product made specifically for the Australian school sector

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

It made sense to implement a new whole-school platform, rather than make expense upgrades to SharePoint, which was under-utilised anyway.

Review Source

Response from Schoolbox

January 6, 2020

Hi Anita. Thanks so much for your review! In regards to meeting the QLD curriculum (QCAA) requirements, student rubric result pages in Schoolbox can be printed to PDF for submission. The QCAA requirements require a teacher to select 3 students, one from the top, bottom, and middle of the class for verification. Here's the details of what's required: https://www.qcaa.qld.edu.au/downloads/senior/prep\_electronic\_submissions\_advice.pdf Here's the checklist of what's required: https://www.qcaa.qld.edu.au/downloads/senior/snr\_qa\_verification\_submission\_checklist.pdf To meet this requirement, we recommend schools collate the information into a single folder doing the following steps: 1. Print to PDF the 3 students' rubric results pages (this will include the task details, grade, rubric and and feedback) 2. Download the students' submissions. Put together in a folio for submission using QCAA's proposed folder structure. Hope this helps. Cheers.

JB

Jonathan B.  
Director Senior Schooling  
Education Management  
Used the software for: 2+ years

### "Out of the box School wide Learning Management System - Easy to use and engaging for all clients"

October 30, 2019

5.0

Overall I have been happy with the product. It has achieved most of the goals we set as a project team for our LMS we went were searching to upgrade. There are some problems with it but there are with all systems. We rolled out to our whole community (approximately 1400 students + 200 staff + parents) at once and have experienced some hiccups and concerns but overall the system and the support team at SchoolBox made the process relatively easy.

Pros

The ease of use for storing information that is shared with multiple students across multiple platforms. The customisation of the product allows us to use only the features that we want and to trial those features that are new to the LMS during different releases. The best thing about SchoolBox is the network of users who regularly problem solve and develop solutions in a collaborative way.

Cons

There is considerable time being spent trying to ensure the product talks to our school wide administration system. Having said that we knew this would be an ongoing problem on both vendors sides and were prepared for the delays that are occurring.

Alternatives considered

[Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[SEQTA](https://www.capterra.com/p/133140/SEQTA/)

Reason for choosing Schoolbox

It meet more of our project goals than the other products.

Review Source

Response from Schoolbox

November 1, 2019

Thanks very much for your feedback and review Jonathan. We really appreciate you taking the time to complete this and provide such valuable feedback. It's been a pleasure working with you and your school and we look forward to continuing the service and support. Always feel free to reach out when you need us. Thanks.

BR

Benjamin R.  
Coordinator of Technology and Innovations  
Primary/Secondary Education  
Used the software for: 2+ years

### "Forward thinking"

October 23, 2019

4.0

As mentioned above, the customer support is excellent. A registered user can call the support team and be onto a human working on a solution with almost no waiting on hold. The owners and management are approachable and willing to discuss changes even if their original opinions differ with the customers. They have built solid partnerships with other service providers and are always looking for additional partners.

Pros

\- customer service is excellent. They are always able or willing to work to resolve an issue - their road map is inspiring and focuses on the educational benefit of using an LMS - willing to customise the base product for a fee - not afraid to share data location in the schema

Cons

\- supporting custom work. After paying for custom work to the base product, any future releases on the base product may impact the custom work. This incurs an additional cost on the customer to adjust the custom work to meet the changes. Please note Schoolbox is very clear about this before agreeing to any custom work.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

Reason for choosing Schoolbox

Solid communication and willingness to customise.

Review Source

Response from Schoolbox

November 11, 2019

Hey Benjamin. Thanks so much for your awesome review and for taking the time to complete it and provide this helpful feedback. As you point out, custom work isn't included in our product's core research and development service. We are grateful that schools like Meriden are partnering with us to build custom features that enhance your unique requirements, while inspiring improvements to the product's core feature set, for all schools to benefit from, as we journey down our feature roadmap. Thanks again for supporting us. We're looking forward to continuing working together. Cheers.

JB

Jason B.  
Head of Information Systems  
Higher Education  
Used the software for: 2+ years

### "Schoolbox for Secondary"

October 30, 2019

4.0

Pros

With the implementation of all new software solutions, planning is key and Schoolbox demonstrated their ability to perform this in the most efficient manner. From the server configuration templates to the necessary training involving the relevant staff and estimated time it would take to meet production, all went as planned. The management interface is fairly striaght forward to use from administrator's point of view and once staff training was completed, courses and class pages were produced in a reasonable timeframe.

Cons

Initially, the rollover process with a little cumbersome given the way we had originally implemented and linked our class pages with courses. We have streamlined this process and staff are now self sufficient with this. Some of the integration with Synergetic was also limited but this is expanding year by year and now we have most of the student information being accessible in SchoolBox.

Alternatives considered

[SEQTA](https://www.capterra.com/p/133140/SEQTA/)

Reason for choosing Schoolbox

We felt the Schoolbox product was more mature than the others we reviewed. It also had the least overlap with our SIS and focused more on teacher and student functionality utilising an easier to use interface. Much like other social media platforms. The organisation also seemed to be more reception to feature suggestions and already had the integration model to work with our SIS being Synergetic.

Review Source

PL

Paul L.  
Director of ICT Services  
Education Management  
Used the software for: 2+ years

### "Schoolbox Review - The Scots College"

October 22, 2019

4.0

Very good. I recommend Schoolbox all the time (they should pay me for it...)

Pros

In a nutshell it covers two birds with one stone for Scots. It's our LMS (Learning Management System) and our Intranet/Portal for communications to all campuses (8) and users. Most other educational software packages are either/or whereas Schoolbox is both and both core areas are great for Scots (well developed). That's it.

Cons

Not much I can put here. I like it. They could focus on completing some of their modules a little better but most of them are great. It gets better and better with every update.

Alternatives considered

[Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Firefly Learning](https://www.capterra.com/p/136600/Firefly-Learning/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Reason for choosing Schoolbox

Because after shortlisting down to the final two, then conducting a comprehensive 6 month trial with select students and staff, they both liked Schoolbox by a clear margin.

Review Source

Response from Schoolbox

December 9, 2019

Hi Paul, thank you again for taking the time and providing your positive feedback. It's been a great journey working with you and your team. We're proud to have you a part of our growing community.

CN

Cherie N.  
Director of IT  
Education Management  
Used the software for: 2+ years

### "Bringing the community together"

November 12, 2019

4.0

Pros

Schoolbox allows us to have a single platform that all users within our community can engage with. Instant delivery of curriculum content, feedback and results means we can enrich our learning environment with minimal impact of teacher admin overhead. Our notifications, news and alerts can be delivered more dynamically and with audience targeting we can reduce the white noise of all community news blast outs. The product is always evolving with innovative approaches to classroom delivery.

Cons

The product does not include a lot of typical administrative features (permission structures, capacity management, deleting). Documents within the system are not dynamic. It is upload and download, which seems a little archaic in the modern collaborative world.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[SEQTA](https://www.capterra.com/p/133140/SEQTA/)

Reason for choosing Schoolbox

Integration with SIS Liked the interface and look of end product

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

SharePoint was not easy to use by general teaching staff. It involved a lot of IT setup and configuring. The interface and content was sad, over structured and boring.

Review Source

DC

David C.  
Director of ICT  
Education Management  
Used the software for: 2+ years

### "The software every school must have"

October 23, 2019

5.0

It solves our communication and teaching and learning needs right across our College from K through to 12.

Pros

Schoolbox provides end to end communication with the entire school community. It provides a place for teachers to distribute learning resources of all types to students. The product is constantly evolving and improving to what is a stable offering. It is easy to use and the support and developer teams listen to customer feedback and aim to work on further improvements and innovation.

Cons

There is not a lot I like least about Schoolbox.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

Reason for choosing Schoolbox

It provided a holistic solution and addressed all our needs.

Review Source

Response from Schoolbox

November 1, 2019

Hi David. Thanks for the wonderful feedback. Thanks for taking the time to review us. We love working with you and your schoolloving the support from you and your team. Cheers.

JC

Jim C.  
ICT Coach/Teacher  
Education Management  
Used the software for: 2+ years

### "School box use as a teacher"

October 22, 2019

5.0

Great and easy platform to use and operate

Pros

Easy to use with my classes, especially the collaboration tools available

Cons

Not being able to easily copy componments between class pages

Reason for choosing Schoolbox

Better funtionality and online reporting tools

Review Source

Response from Schoolbox

November 12, 2019

Hey there Jim. Thanks very much for the great review and thanks for taking the time. Copying content can lead to quite a few headaches. On one hand you make it easy for users to replicate existing content. On the other hand you open up the ability to allow a huge amount of duplicate content that is unmaintainable. You'd face the common problem where you have 10 copies of something without knowing which copy is the most up to date/current/accurate etc., causing a nightmare of a situation that will decrease search effectiveness, reduce content value, and make management harder. We recently improved the templates to allow greater content options/control inbuilt inside them. Templates will help solve 90% of cases. Hopefully we can deliver more improvements to templates in future. You can also use the 'alternate source linking' ability where you have one master version and reference that master version many times, which when updated, will update all linked references. Cheers. :)

AD

Adriano D.  
Deputy Principal  
Education Management  
Used the software for: 2+ years

### "Learning Matters"

October 30, 2019

5.0

Pros

SchoolBox provides our inclusive faith learning community a dynamic platform to empower young people in all aspects of them taking ownership of their learning, self-efficacy and overall wellness. It provides a user friendly structure to engage staff and our families as we, together, support the growth and achievement of each young man in our care.

Cons

My only challenge is that I don't have enough time in the day to fully unlock the potential of SchoolBox!

Review Source

Response from Schoolbox

December 9, 2019

Thanks for your great feedback Adriano, we're proud to have the opportunity to continue supporting you and your school through our ongoing partnership. As someone who demonstrates strong appreciation for quality pedagogy, your review means a lot to us. Don't hesitate to let us know if there is anything you feel we can do to continue ensuring you have the best T&L tools available for your staff, students and parents.

RM

Ryan M.  
Assistant Principal  
Education Management  
Used the software for: 1-2 years

### "Schoolbox - A great LMS tool for schools to improve communication and increase student engagement "

November 14, 2019

4.0

Pros

Once it gets up and rolling, and past the initial set up and transition phase, the features of Schoolbox is a great addition to Alamanda College. It has assisted us with tracking student learning and also developing consistency in the delivery of our curriculum to multiple classes across different year levels. It is also a great tool to assist with parent communication.

Cons

The initial set up phase with the software is complex. A lot of dedicated man-hours is needed to get the initial set up phase ready. Plus the training of staff to use Schoolbox effectively also takes a lot of time and energy. However, once set up, it can be rolled over from year-to-year which saves time in the future. From initial setup to effective usage will take at least 2-3 years for the adoption cycle to take place.

Review Source

LC

Luke C.  
Dean of Information and Digital Services  
Education Management  
Used the software for: 2+ years

### "Schoolbox Review"

November 7, 2019

5.0

The benefits have been that its been a simple system for staff to use and learn and its had great impact on keeping staff accountable and providing parents with better visibility on learning.

Pros

This software provides an easy day to day management tool for staff to have a digital home for all their class content, submit and view grades and manage the schoolwide day to day communications between the school and parents and students. The data which can be extracted from the system is hugely valuable in informing teaching practice and student performance.

Cons

This software is always being improved.

Review Source

DW

Debra W.  
HOD Digital Literacy  
Primary/Secondary Education  
Used the software for: 2+ years

### "A great LMS for schools"

November 11, 2019

4.0

Schoolbox has very good customer service and allows both the delivery of content and collection and marking of work easy.

Pros

Drop box, onLine marking, links with TASS, analytics

Cons

Changes being made with no prior warning

Reason for choosing Schoolbox

Schoolbox had all of the features that we wanted for a LMS.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

It did not meet our needs

Review Source

HD

Hal D.  
IT Manager  
Primary/Secondary Education  
Used the software for: 2+ years

### "Schoolbox - We Like it!"

November 11, 2019

5.0

Pros

We like that the product is focused on secondary education and not a produce from higher ed. jury rigged to work for secondary education. We also like that they speak "teacher" rather than tech. We love that the company has a consultative approach and is very open in terms of product development, roadmaps and plans in general.

Cons

The tiered pricing model locks us out of some features we need because we can't justify paying for ones we don't.

Review Source

AE

ANNE E.  
Mental health specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Every thing you need to know about your child school progress school "

July 16, 2021

4.0

It makes getting resources and tracking courses easy and accessible.

Pros

The abilitly to see course work and take action when needed. As well as receive group messages and have the help community

Cons

As a teacher or parent you have quick access to the coursework, feedback and grades or other resources. All online. Have questions join the community of members and get different resources and help with an issue.

Review Source

RB

Robq B.  
Director of Learning and Development - Digital Learning  
E-Learning  
Used the software for: 2+ years

### "feedback"

November 14, 2019

4.0

Pros

different learning tools available to cater for different teaching styles and student needs

Cons

Unable to import results from an excel spreadsheet Need to be able to produce a report for parents

Review Source

PK

Priya K.  
Teacher  
Education Management  
Used the software for: I used a free trial

### "School is in with Schoolbox!"

March 5, 2022

4.0

It was positive.

Pros

Easy to use without formal training for teachers.

Cons

I used a limited version, so I may be lacking some information.

Review Source

JS

Julie S.  
Learning Director  
Education Management  
Used the software for: 2+ years

### "Implementing and Using Schoolbox"

November 20, 2019

5.0

Schoolbox has been an excellent LMS for what we were looking for. We wanted a product that provided virtual learning spaces and it does this well.

Pros

Schoolbox is easy to use for staff, to set up their pages, and for students to use. It is facilitating a shift in practice, initially for assessment, and now we are focusing on how it can enhance learning. Parents regularly access student assessment information via an App. The company provide good service technically, and are open to listening to teachers and schools as to what they want to improve the product. In the few years we have been using it, many initiatives have been added in response to school and teacher feedback. They also run an annual Meetup conference for users which is very useful as well. The company supported the school through the implementation process and their ongoing product support is very good.

Cons

We find the Markbook facility useable but inflexible. We can't set up subfolders which is how we have previously worked with another Markbook. This is the feature staff find most frustrating. Technically, it has taken some time to smooth out the link between our SIS (PCSchool) and Schoolbox. Getting the two software systems to talk to each other has been a technical challenge. It is now working relatively well, but we do not have a live connection which would be possible if we used Synergetic. The fact that we have to do manual updates is time-consuming and a bit frustrating for the ICT team. Note though that the issue is more with our SIS than a fault of Schoolbox.

Reason for choosing Schoolbox

\-It had the virtual classroom facilities that we wanted -It looked good on the screen so we thought it would engage the students -We visited other schools using it, and they were happy with the product and the service. This has proven to be the case for us as well. -Price point - it is good value for money

Review Source

Response from Schoolbox

December 9, 2019

Thanks for your feedback Julie. We're always looking to improve our SIS connectors and are working on new tech that is being slowly rolled out to existing connectors to make them cloud ready and cover more data points. We also appreciate that your school was first to partner with us on the PCSchool integration. New SIS integrations are challenging given the work involved from all three parties, but we feel it's worth the effort for long term automation. Regarding your Markbook frustrations, each class has a Markbook, however there is no way to group these in folders. However, we now have a Course Markbook (https://help.schoolbox.com.au/homepage/2427) which groups classes by Course in a single view. We also recently added the much requested Rubric Markbook (https://help.schoolbox.com.au/homepage/2476/textBox#component107129). Check out these great features, hopefully they can assist you and your staff achieve your goals. Thanks again for your kind words.

IH

Ian H.  
Head of Professional Practice and Learning  
Education Management  
Used the software for: 1-2 years

### "Schoolbox: A modern solution to managing complexity in schools"

October 30, 2019

5.0

Success in the introduction of an LMS is dependent upon the quality of the product and the quality of leadership and implementation. The product has to be good but I suggest you prioritise leadership and implementation. You will have a better experience and outcome with a good product and excellent implementation than you will with an excellent product (however that might be judged) and poor implementation. I think Schoolbox is a very good product and we are doing our best to achieve an excellent implementation - it is not a small undertaking.

Pros

The Schoolbox community is excellent. The company has established a culture and framework that is very effective in supporting learning through collaboration. We have only just started out with Schoolbox but already I have found the regional user forums and annual national conferences to be excellent opportunities to learn from company representatives and from the experience of colleagues in other schools. The software itself has enormous functionality, spanning a wide range of school operations. The design reflects a deep understanding of how schools operate and it functions very reliably. Schoolbox is a sophisticated yet relatively simple tool to mange complexity in schools.

Cons

The greatest challenge with this software in our first year has been the training aspect around the 'course builder' component. In particular, teacher understanding of the relationship between 'course builder', 'course outline' and importing classes and course outlines. Related to this is the process of submitting assessment with course builder. That concept and process lacks a bit of 'stickability' for busy teachers so it is important to support teachers through training. Once teachers have a grasp of this aspect of Schoolbox, there is no stopping them.

Reason for choosing Schoolbox

Largely because of its extra functionality - its ability to serve as a 'one stop shop' for staff, students and families covering a wide range of the school operations.

Review Source

Response from Schoolbox

February 10, 2020

Hi Ian. Thanks so much for your review and for taking the time. It's always a challenge to bring new processes to a team and to ingrain new concepts into a school. As per your suggestion, the course is eventually grasped and that learning can be retained and shared across the team and to new teammates. We're always keen to here feedback in order to evolve Schoolbox and feedback such as this helps us gain insight into problem areas that we can address. Thanks again!

VD

Victor D.  
ICT Manager  
E-Learning  
Used the software for: 2+ years

### "Schoolbox helps make learning personal"

October 27, 2019

4.0

Schoolbox as a Learning Management System has made and is making Continuous Reporting a reality. Being able to mark attendances directly out of Schoolbox, which integrates with our SIS, and being able to maintain Pastoral Records and communicate with parents from the LMS means that Schoolbox is being used by many teachers as a 'one stop shop'.

Pros

Schoolbox is designed from the ground up to be intuitive, allowing the novice or the seasoned digital pedagogy practitioner to jump in and building learning activities and courses. In particular, the Schoolbox team listens to its user base when planning its product development road map: this has led to a feature set that supports personalised learning, including rich assessment rubrics, student self-reflection and feedback, modified assessments, social learning, as well as a survey tool that supports Universal Design for Learning (UDL).

Cons

The support for Learning Analytics and the analytics around teachers' use of the product is still fairly nascent. One has to instead look to third party tools to provide this capability.

Reason for choosing Schoolbox

Ease of use, flexibility of design and quality of support.

Review Source

Response from Schoolbox

November 1, 2019

Thanks Victor for your review and for taking the time. We've had a ball working with you, your team and your school thus far! We are very keen to continue evolving how Schoolbox reports on student learning, as well as integrations into external reporting systems. We have made some significant enhancements in this space over the last year; 1. New views in our database for simplified reporting on rubrics; 2. Creation of a tool to convert reports in Schoolbox to PDFs; 3. Crystal Reports service where we can produce PDF based report variants. So, at this stage schools have 4 different options depending on their needs; Export assessment data to Synergetic or Accelerus to complete reports; Create their own Crystal Reports; Engage our Professional Services team to implement Crystal Reports; Engage a 3rd party to build a report from our data (Octopus, TrackOne). We're also working on a tool to deliver a super simple option for running a PDF run of the Grades page in Schoolbox. :)

PM

Paul M.  
Learning Management System co-ordinator  
Education Management  
Used the software for: 2+ years

### "Schoolbox LMS"

November 11, 2019

5.0

This company actively cultivates a very personalised relationship with the company which has enabled them to continually evolve as the needs of their customers grow and change. This high level of responsiveness continually makes a good platform better.

Pros

The platform brings together many systems that we previously maintained separately. For example, calendar, news, communication, teaching resources, gradebook, assessment calendar and collaborative tools are now in one place. This has significantly streamlined workflow for everyone but is also a lot more intuitive and has allowed us to create stronger systems. For example, online submission of due work means that all work can be submitted electronically on the one day, is automatically checked for plagiarism, feedback can be delivered and fed back immediately and marks entered automatically into the gradebook. There is also much greater oversight on an individuals total workload and the ability to more effectively manage this. The platform has significantly changed some core workplace systems and in some cases has positively impacted on the culture of "how things are done". It's a "one stop shop" for school communication, collaboration, grading, resources, assessment and feedback.

Cons

There are still some areas of the gradebook which we would like tweaked for the platform to work ideally for us. In an LMS with such a wide scope, there will always be some features which are not 100% tailored to an individual school's needs. Over a 6 year relationship, we have found the company to be wonderfully responsive and adaptive to the needs of the users and are confident that this area will soon be addressed by the software engineers.

Review Source

DH

David H.  
Director of Learning Technology and ICT  
E-Learning  
Used the software for: 2+ years

### "Transformational software for schools"

October 31, 2019

5.0

The developers respond to client and industry demand when building new features, they don't always just cave into the squeaky wheel but help them understand why it might be better to go in a different direction. They are always open to feedback both good and bad and have a great support desk.

Pros

Love that it is mobile responsive, clear communications to parents, students and staff. Powerful grader, markbook and reporting platform. DB that can be read from for analytics.

Cons

User provisioning can be a little bit of an unknown as to why certain things happen or don't but this is being addressed by the developers.

Review Source

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