# Page 2 | Schoolbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Schoolbox the right K-12 solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133065/Schoolbox/reviews

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Schoolbox

4.6 (59)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Schoolbox

## Showing most helpful reviews

Showing 26-50 of 59 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

NC

Nicolas C.  
Acting House Dean - Mooney House  
Education Management  
Used the software for: 2+ years

### "Schoolbox - An effective LMS for schools of all sizes"

October 22, 2019

5.0

Overall, Schoolbox has allowed us to develop effective teaching and learning, marketing and communication strategies. This has allowed us to increase our reach with sharing information and increasing engagement.

Pros

Schoolbox has allowed us to develop and roll out a platform that provides a one-stop-shop for students, staff and parents. The support staff are incredibly supportive, responding to requests in a timely and helpful manner. Their commitment to customer support is one of the best I have ever encountered. Through their open communication channels, we have been able to request features and services that find their way in to future releases. The ability to quickly embed a variety of resources has allowed us to create an engaging instance that has received much support from all key stakeholders in our school.

Cons

It's hard to identify any cons, but for us here in Queensland, I felt that Schoolbox was a bit slow to provide software changes to facilitate changes to the senior schooling system. With that in mind though, our Account Manager and various support staff were quick to provide assistance when we requested it.

Review Source

Response from Schoolbox

December 9, 2019

Hi Nick, thanks for your review and feedback. We really appreciate your kind words. With regard to the changes to Queensland's reporting requirements, we're closely monitoring this and working on solutions as new information becomes available. We have many schools in this region and will work closely with them to ensure they have solutions to address these changes as soon as possible. All the best and thank you again.

CC

Chau C.  
Head of Information Technology  
Education Management  
Used the software for: 2+ years

### "The Right Solution"

October 30, 2019

4.0

After a review, research and consultation process, we replaced our previous LMS solution with Schoolbox in 2017. It has continued to prove it is right solution. Schoolbox is meeting our technical, administrative and curriculum objectives for a LMS. It has strong integration with our SIS and accessible from different devices. The solution supports and extends the college teaching pedagogy.

Pros

Extends teaching pedagogy Good technical support. Extensive range of features. Integration with Synergetic. File handling, especially video files. Homepage creation is balanced between ease of use and customisation. Price competitive.

Cons

Not able to copy class pages. Most users will need initial training.

Review Source

Response from Schoolbox

January 8, 2020

Hi Chau. Thanks for taking the time to review Schoolbox! Copying content is a hot topicalthough it can provide starting points for creating similar pagesit also creates a situation that ends up with multiple copies of the same content, making it hard to determine which copy is the most up to date & cause unwanted content management overheads as; time goes by; users come & go; content gets messier. To avoid these problemsrather than allowing anyone to copy contentschools can design page templates that contain placeholder instructions & pre-built content, to serve as scaffolding for new pages. Page components can act as master sources to share to multiple pages, so that when the master is updated, all linked pages receive the update, avoiding copies of content. Schools are complex institutions & need a comprehensive platform to ease painpoints & cater to many workflows, hence why training can engage/empower uses to get the most value from your school's investment. Thanks.

AS

Alison S.  
Head of eLearning and Research  
E-Learning  
Used the software for: 2+ years

### "Schoolbox - connecting my learners and challenging my pedagogy"

October 30, 2019

5.0

Schoolbox is a great company to deal with. They are responsive and timely in attending to issues, and I really appreciate their focus on improving their product. They actively listen to their customers and the forums on the Help site provide a wonderful avenue for users to find support, to generate ideas, and to feel that their voice is being heard by the company.

Pros

I really appreciate the philosophy behind the software. Schoolbox as a company is working hard to provide schools with sound pedagogical practices, not just gimmicks. As a teacher, I particularly appreciate the ability to track student learning and keep records of that learning through the Course Outline. I love the surveys and polls components for feedback on the learning process, both for students and for my own reflective practice. As an administrator of the platform, I particularly value the connectedness that can be built for the school community through targeted and individualised notifications and groups. All stakeholders, whether they be staff, students or parents, are getting a bespoke experience with information that is relevant to them.

Cons

There are a couple of integrations that probably don't work as well for us yet. The similarity check isn't comparable to another product we currently use; this presents some difficulties in getting staff to move to Schoolbox, but other features counteract this.

Review Source

GS

Gaynor S.  
eLearning Coach and Teacher  
E-Learning  
Used the software for: 2+ years

### "Schoolbox Review"

October 30, 2019

4.0

Schoolbox support is outstanding, and the team are always open to suggestions, improvements and the needs of clients.

Pros

Schoolbox is a comprehensive system that allows us to interact with all members of the College community, in all aspects of College life. Curriculum and co-curricular information is easily shared with Students and Parents, as well as having the added benefit of providing ongoing assessment feedback and results.

Cons

Understandably, Schoolbox has been designed to cover the broadest spectrum of needs for its users. This has meant that have been aspects that have not been suited to the needs of our College. So the aspect we have liked the least, is in having to find workarounds for some aspects.

Review Source

Response from Schoolbox

January 6, 2020

Hi Gaynor. Thanks very much for your wonderful review, and for taking the time to review us and provide us feedback. As you point out, it's a challenge to accommodate all the unique scenarios and ways in which schools operate. Schoolbox's comprehensive platform means schools can get quite detailed solutions to their problemsit's a matter of understanding the requirement and then customising the platform to suit the school. As always, our team are here to help, so always feel free to reach out to us for assistance. Thanks for your support.

CA

Cameron A.  
Schoolbox Development manager  
Education Management  
Used the software for: 2+ years

### "Australia's best LMS"

April 7, 2020

5.0

While recent circumstances surrounding moving classes 'online' have been challenging, our school's situation has been helped significantly by the use of Schoolbox; we have had so much positive staff engagement with Schoolbox and staff have really apprecaited what the platform can do to help them to be better teachers. This is a comprehensive and responsive LMS product. Please pass on our thanks to \[SENSITIVE CONTENT HIDDEN\] and the team!

Pros

Schoolbox provides schools with the communication, classroom management and community building capabilities they need to flourish in the Australian educational context. It is responsive and highly adaptable and is built upon a deep understanding of what Australian schools need.

Cons

The App just needs to scale a little better for iOS devices

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)

Reason for choosing Schoolbox

Canvas lacks the functionality of Schoolbox; the Schoolbox customer service is exceptional.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Moodle could not offer the functionality of Schoolbox, as Schoolbox is truly a 'one stop shop' for us.

Review Source

GA

Greg A.  
CIO  
Education Management  
Used the software for: 2+ years

### "SchoolBox Review"

November 4, 2019

5.0

SchoolBox has become our Learning Management System, our staff Intranet as well as our communications portal to our parents and other community stakeholders.

Pros

The ease at which the software can be configured, customised and used. The drag and drop style of adding components is something end-users are able to do themselves. It is an off the shelf prodcut purchased that was able to replace a number of bespoke, complicated solutions previously used. We had rapid on-boarding of staff due to it's ease of use.

Cons

There is nothing specific we dislike about the software, they all have there quirks and sometimes the way things are done don't always suit how users want it to work.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Firefly Learning](https://www.capterra.com/p/136600/Firefly-Learning/)

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Our SharePoint environment was very complex and reliant on internal resources for maintenance and support. Once these resources became unavailable it was very difficult to continue to use and support the environment

Review Source

nR

natalie R.  
Digital Innovation Specialist  
Education Management  
Used the software for: 2+ years

### "Makes my life as a Teacher so much easier"

October 22, 2019

5.0

It is an extension of my teachers arm so my experience has always been positive

Pros

A very intuitive LMS that requires minimal training at all levels of ability. To me it is a one stop shop for all teaching and learning matters and eliminates the use of other software's.

Cons

Unable to copy and paste homepages in the backend.

Alternatives considered

[SEQTA](https://www.capterra.com/p/133140/SEQTA/)

Reason for choosing Schoolbox

Yes

Review Source

Response from Schoolbox

November 13, 2019

Hey Natalie. Thanks so much for the wonderful feedback! Thanks for taking the time! Copying content can lead to some headaches. On one hand you make it easy for users to replicate existing content; on the other hand you make way for spawning large amounts of duplicate content that's unmaintainable; and then face that common problem where 10 copies of something makes it near impossible to tell which copy is most up to date/current/accurate etc a nightmarish situation that decreases search effectiveness, reduces content value, and makes management of a system harder. We recently improved page templates to allow for adding more content inbuilt inside them. Templates will help solve 90% of cases. Hopefully we can deliver more improvements to templates in future. You can also use the 'alternate source linking' ability where you have one master version and reference that master version many times, which when update will update all references. Thanks for the great support

BD

Ben D.  
CIO  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Schoolbox - the LMS for Citipointe"

November 11, 2019

5.0

We love that Schoolbox listens to its clients and strives to implement those features schools are chasing. An agile company that is adept at setting and communicating its priorities to clients, whilst staying true to its core business. A reasonably smooth implementation and roll out over the past couple of years, and looking forward to working with Schoolbox well into the future!

Pros

We like the ease of use for students, staff and parents. Customisation of the dashboard for various audiences. Relative ease of management for staff and administrators. Powerful communications tool for community. Allows students access to curriculum and extra-curricula information anywhere, anytime. Allows the College to provide relevant messaging to parents.

Cons

Permissions structure does not always allow full administrative control. eg. sometimes easy for staff to accidentally delete an item which requires Schoolbox to restore.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Moodle](https://www.capterra.com/p/80691/Moodle/)

Reason for choosing Schoolbox

Australian market. Designed for Aus schools out of the box. Could be tailored easily to our requirements. No full-time developer required.

Review Source

AS

Antoinette S.  
ELearning coordinator  
Education Management  
Used the software for: 2+ years

### "Tech Ready 4 Learning "

October 30, 2019

5.0

Communication & access to information are the two major problems we are solving.

Pros

Easy to share a multitude of digital resources with students & teachers Ease of finding student & teacher timetables. Ease of communication with students & parents.

Cons

There is a process to adding tasks on class pages. It takes time before teachers understand the difference between the course pages & class pages. Only one role per user. In some cases, this can be difficult to define.

Review Source

Response from Schoolbox

January 7, 2020

Thanks for the feedback Antoinette, and for taking the time! Such a nice review!! Great feedback like this helps our team refine the platform. We have been working to simplify the course vs class paradigm. Courses certainly make it easy to manage resources centrallyso we're investigating ways to more clearly define the two spaces. One role per user keeps things easy to maintain and manage in Schoolbox. A user can also have multiple profiles linked together. Also, groups help achieve that fine-grain control over pages, resources, and targeted communications, across roles. Thanks for your support.

CH

Chris H.  
Digital Learning Co-ordinator  
Education Management  
Used the software for: 2+ years

### "Learning Management for K-12 Schools"

October 30, 2019

5.0

Overall, Schoolbox is a fantastic platform that has an active development team that works to improve the software and respond to the needs of schools.

Pros

The software has the right balance of flexibility and constraint so that teachers can efficiently engage with students by creating and disseminating content.

Cons

A trade-off for more flexibility is greater complexity and need for training staff. Flexibility also means that there are sometimes several ways to implement a feature, which can be confusing for some staff.

Review Source

Response from Schoolbox

January 21, 2020

Hey Chris! Thanks so much for the great review and feedback :D It's always a challenge to deliver tools that cater for a wide range of schoolsall which are complex institutions requiring comprehensive solutions for easing painpoints and cater to many workflows; hence, why training on how to use the Schoolbox platform is proving to engage/empower users/schools to get the most value from your school's investment. We are always keen to improve on Schoolbox's features and its ease of use and we're grateful to have so many helpful schools who give us feedback and assist with Schoolobx's product development. Thanks again Chris.

BE

Brad E.  
Secondary Teacher + E-Learning Coach  
E-Learning  
Used the software for: 6-12 months

### "Totally worth the learning curve!"

October 22, 2019

4.0

The experience has been excellent. \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] have been so helpful and assisted us wherever we needed it. Our staff have come a long way in just over 6 months, and the reception has been excellent despite launching at the busiest time of year. Even those teachers who were initially skeptical of something 'new' have had some wins and are excited to see what can be done with the platform.

Pros

I love the way Schoolbox changed the way our teachers and students think about online learning. Schoolbox has become the actual classroom. The class pages have become their whiteboard and classroom posters, and the course and unit pages have become their live strategic planning documents. It is exciting to see teachers eyes light up when they realize they can do the work once, do it well, and move onto the next thing in their extensive list of things to do.

Cons

Coming from a different LMS product, there was a steep learning curve to alter the way teachers were thinking about online learning with Schoolbox (though it has been totally worth it).

Reason for choosing Schoolbox

Because we knew there was a great out-of-the-box experience and that we would be supported to get it up and running in a way that was useful.

Review Source

Response from Schoolbox

December 3, 2019

Thanks for the wonderful review Brad. Much appreciated!

AD

Adrian D.  
LMS Coordinator/Teacher  
Education Management  
Used the software for: 1-2 years

### "Schoolbox Review"

October 22, 2019

5.0

Really positive so far. The online tech support is great, I found it much more useful than over the phone.

Pros

It's a very good Learning Management System but also is very good at helping to run a school. The Unit pages and Class pages are particularly helpful for sharing resources. Assessment options are also great.

Cons

It doesn't do any data analytics and it's quite clunky to export data. E.g. to get an entire cohort of results you need to export from each class page. Other features that we wanted are currently being customised which is great.

Reason for choosing Schoolbox

It could do everything we wanted, the layout was clean and it seemed easy to use.

Review Source

Response from Schoolbox

November 11, 2019

Nice work Adrian. Thanks so much for your great feedback. We love discussing the pain points with schools in the hope we can solve these problems. We've made significant enhancements in the data analytics space over the last year with the addition of the Course and Rubrics markbooks. A lot of schools have expressed their desire to export these markbooks; therefore, we're keen to make this a reality! We're also working on a tool to deliver a super simple option for running a PDF run of the Grades page in Schoolbox. :) Thanks for sharing. :)

LB

Liz B.  
Service Desk Team Leader  
Information Technology and Services  
Used the software for: 2+ years

### "SchooBox"

October 22, 2019

4.0

Pros

Integration with Synergetic, linking staff accounts with the parent accounts for ease of access for information in that "role".

Cons

The calendar is not as easy or user-friendly as other systems. Not being able to access timetables on the weekend (feedback from Students)

Review Source

Response from Schoolbox

November 12, 2019

Hi Liz. We really appreciate you taking the time to provide such a great review and feedback. We're always interested in hearing from schools and in helping schools improve our product/services, for getting more out of the product. You'll be pleased to hear the calendar has had an overhaul in the latest major release v19.1. See the release notes here: https://help.schoolbox.com.au/account/anonymous.php?page=/homepage/2567 We've improved the calendar's list view look/feel (as well as overall), with simpler filtering. We've also added a new calendar event detail page; notifications will now land on this page! Also in v19.1 we've built a new Assessment Calendar feature, for planning assessments & school events across multiple campuses/years/classes, in 1 view. This release is about to be available! Finally, students can quickly see their timetable on weekends by clicking the timetable link in the main navigation. They can even easily check it on mobile! Thanks again :)

KM

Katie M.  
Leader of eLearning  
Education Management  
Used the software for: 2+ years

### "A useful integrated virtual learning environment"

November 11, 2019

5.0

Schoolbox has been a positive rollout at our school. Three years in and all teachers and students are using it daily for class and assessment work. A lot more collaboration happens between teachers and with teachers and students. Support has been very strong and the Schoolbox Meetups for customers have been useful and well-planned. We are about to add parents in as users and are looking forward to using even more of the softwares, capabilities.

Pros

Smooth Live Integration with our Student Information System (Synergetic) Customisable - we branded and named it using our colours, etc. Support is very good Embedding video and google slides particularly useful. All required pedagogy tools are there. Easy to make visually interesting

Cons

The Course management is difficult for an average user to understand so really requires top-down control.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Firefly Learning](https://www.capterra.com/p/136600/Firefly-Learning/)[Schoology](https://www.capterra.com/p/128481/Schoology/)

Reason for choosing Schoolbox

It was Australian and integrated very well with Synergetic.

Review Source

JR

Joanne R.  
Database Administrator  
Education Management  
Used the software for: 2+ years

### "Schoolbox"

October 22, 2019

5.0

Schoolbox has delivered what was promised. The product continues to improve. Support is excellent (both via phone and ticketing system), support staff knowledgeable.

Pros

Connects to our Student Information System, we have set up our dashboards so timetables show on student and teacher dashboards. Easy to use, Schoolbox's training is always available, the forums are active. Schoolbox staff are active on the forums. Product enhancement, upgrades are drawn from user forum posts and requests. They listen to their customers. One place for student learning, notices, news and staff/parent information. Professional appearance.

Cons

My answer a few months ago would have been that users needed to check multiple locations for news, but now all news is shown on the dashboard.

Review Source

Response from Schoolbox

December 3, 2019

Hi Jo. Thanks so much for such a wonderful review! We really love all the support you and your team provide us. Thanks for hanging out with us in our online help centre and forums, and at our offline events. We're excited to be working with you into the future! Cheers.

DH

Deborah H.  
Director, Education Consultant - LMS Implementation and Development  
Education Management  
Used the software for: 2+ years

### "Schoolbox delivers for student centered learning!"

November 1, 2019

5.0

Pros

We are finding that Schoolbox is helping our client schools improve consistency and quality in curriculum delivery, assessment and feedback to both students and their parents. It is also providing a community portal that only only delivers news and events, but keeps parents in touch with their child's learning, due dates, results and co curricular schedules....all in one place. The interface can be customised to suit the branding of the individual school, which is a bonus!

Cons

Some of the information and data system integrations and set up processes were a bit tricky initially, but they provided plenty of support.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Compass](https://www.capterra.com/p/151919/Compass/)[Schoology](https://www.capterra.com/p/128481/Schoology/)[SEQTA](https://www.capterra.com/p/133140/SEQTA/)

Reason for choosing Schoolbox

Ease of use for teachers and students, multiple functionality and features all in one place. Clear interface.

Review Source

LS

Laura S.  
Learning Systems Assistant  
Education Management  
Used the software for: 2+ years

### "Schoolbox is constantly evolving"

November 12, 2019

5.0

Our experience with Schoolbox has been very positive. If a problem arises, the tech support team has been great! As customers we've been able to suggest improvements and have seen many of these come into development. We're very excited about the future developments, including the new ePortfolio coming in 2020 that will be fantastic for our Junior School.

Pros

We've been using Schoolbox since 2013. Over the past seven years, the platform has grown enormously and is constantly evolving to meet the needs of our school. Some highlights: - Assessment calendar and online submissions - Individualized news (through audience filters) and push notifications for parents (Digistorm App) - Markbook and Course Analytics - Adaptable class pages, group pages, information pages

Cons

We don't have any major complaints - there a plenty of small feature improvements that can be made, but these are often addressed in major or point releases.

Review Source

MP

Michael P.  
ICT Manager  
Education Management  
Used the software for: 2+ years

### "The right fit for most schools"

October 22, 2019

5.0

Pros

Great Parent Portal, it's Easy to use and they are always developing new and relevant features.

Cons

I would like our teachers to use the product more.

Reason for choosing Schoolbox

Schoolbox had a great balance between ease of use, integration with other products we use and a great parent portal.

Review Source

Response from Schoolbox

November 12, 2019

Thanks so much Michael. Thanks for taking the time and for giving us such a great review!! A great way to engage your teachers could be to have them achieve Hero status in our Schoolbox Online Teacher Course! Our own in-house Education Consultantswho once were teachers at schoolsare there to guide your teachers through the course and provide real-time feedback to them. You might also want to reach out to our Professional Services Team on working with us on a strategy to increase teacher/staff engagement with Schoolbox, at your school. Check out our Professional Services Team here: https://schoolbox.com.au/professional-services/ Thanks again and always feel free to reach out to us anytime.

JP

Jason P.  
Vice Rector Teaching and Learning  
Education Management  
Used the software for: 1-2 years

### "Review"

November 11, 2019

5.0

Schoolbox has worked with a range of other software providers to support integration. From a user perspective, we have used Schoolbox as the one stop location for access to all of the systems each user is approved for. Our users go well beyond employees and extend to students and their parents and the ability to make Schoolbox the central landing space with singe sign on for all of our platforms and the central communication space was a key reason we chose it.

Pros

Schoolbox at a basic level is easy to use. Teachers can set up courses and pages, collect assessment and mark quite easily. Parents and students also use the system as the central source of truth, whether that be housed in Schoolbox or a link to another package.

Cons

Often you don't know what you don't know but the support from schoolbox and the schoolbox network has assisted with this.

Reason for choosing Schoolbox

Cost, end user experience and ability to integrate with our other packages.

Review Source

LS

Lori S.  
Director of ICT  
Education Management  
Used the software for: 2+ years

### "Schoolbox"

November 11, 2019

4.0

Pros

Schoolbox provides the College with an excellent on-line information portal for all members of our community including students, staff and parents.

Cons

Some of the features could be developed more.

Review Source

Response from Schoolbox

December 9, 2019

Hi Lori, thank you for taking the time to review us and provide your positive feedback. We're honoured to have the opportunity to continue partnering and supporting your prestigious school. As you know well, we're very open to feedback and aim to respond to ideas to improve the core platform's features through future software updates. I am sure you already have, but you can always influence our roadmap by making your thoughts and ideas for improvements public, via our community forums in our Help Center. Once again, we really appreciate you being an active member of our growing community. Don't hesitate to let us know if there is anything else we can do for you.

DL

Dale L.  
Teaching and learning coach P-12  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Schoolbox impressions"

November 11, 2019

4.0

Good

Pros

● The company only works with schools ( no uni etc.), built for schools to be used by schools ● an all in 1 place for teachers, students parents ● Pedagogy Focus - continuous feedback, differentiation, student progress ● Modify or add extension work etc. for indivisible students (individual assessment items) ● Heat map of assessment and other school events to help with setting due dates etc. ● Weighted assessment

Cons

Does not talk directly to our Administration tool (TASS) therefore double handling of reporting

Alternatives considered

[Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[SchoolMint](https://www.capterra.com/p/165729/SchoolMint/)

Reason for choosing Schoolbox

Best options

Review Source

LC

Lyndon C.  
ICT Services Manager  
Education Management  
Used the software for: 2+ years

### "Great Product"

October 22, 2019

4.0

It's a great product, but requires a concerted effort to implement, perhaps more than anticipated. School leaders need to own and understand the product for an effective rollout. A direction, strategy, policies etc need to be created, adopted and communicated well for Schoolbox to have an impact. You cannot just buy it, install it and hope people will use it.

Pros

Ease of use for end-users. Look and feel of the site.

Cons

Back end can be difficult and integration is not as it was explained.

Review Source

Response from Schoolbox

November 1, 2019

Thanks for the feedback Lyndon. We appreciate you taking the time and will pass the feedback on to our team. We'll work on how we communicate our integrations and product specifications, as well as how we manage expectations with our partnered schools and users. Cheers.

AL

Adena L.  
IT Trainer/ Business Analyst  
Education Management  
Used the software for: 2+ years

### "Review of Schoolbox"

October 30, 2019

4.0

Overall it has been a very positive experience working with Schoolbox and they do try to assist us. Their communication regarding changes is excellent and their annual user groups meetups both nationally and state ones are brilliant.

Pros

Information available about releases and changes and training material is fantastic. Easy to use - most features are intuitive Most service desk staff understand my needs Meets many of my schools requirements

Cons

I feel the company doesn't listen sometimes to my schools needs. Some parts are not intuitive and when asking for a change, the software owners have their way of thinking rather than listening to the customer.

Review Source

MO

Mary-Lou O.  
Chief Digital Officer  
  
Used the software for: 2+ years

### "We've been a client now for 8 years & Schoolbox was the game changer for us."

May 3, 2018

5.0

Pros

We've now had a long working relationship with Schoolbox & we love its flexibility & the teams responsiveness. At the 5 Yr mark we had 100% take up by staff, so it's now just very much part of our culture & is a basic expectation of all teaching staff.

Cons

The only pain point is our specific customisations that often break with updates, so avoid customisation when you can.

Review Source

Response from Schoolbox

November 11, 2019

Thanks Mary-Lou for taking the time to provide such a great review. We really appreciate the feedback. It's been such fun working with you and your team over the years. As you point out, custom work isn't included in our product's core research and development service. We do appreciate schools like MGG partnering with us to support custom features that enhance your unique workflows, and that inspire our product's evolution. Thanks again for all your support. We're looking forward to continuing working with you and your team. Cheers.

JL

Jacqui L.  
Director of Strategic and Educational Operations  
Education Management  
Used the software for: 2+ years

### "Digital Transformation through Schoolbox"

November 12, 2019

5.0

Pros

Schoolbox's user friendly learning management system and fully customisable platform makes digital transformation simple. The ability to customise and personalise the skin means that your school can maintain its cultural identity while bringing learning into the digital space. Flipping learning and making resources accessible to learners means there is more time in the classroom to focus on the learning that matters.

Cons

Some inflexibility around changes to particular modules required to suit the school's needs.

Review Source

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