# Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Greenhouse the right Applicant Tracking solution for you? Explore 738 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (738) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Reviews of Greenhouse Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Afreen P Senior RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “The system helps streamline the entire hiring process from posting jobs and tracking applicants to scheduling interviews and managing feedback.“ November 3, 2025 Afreen P Senior RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “Some users found the reporting and data-export features to be less flexible or user-friendly than expected.“ November 3, 2025 Afreen P Senior RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “Excellent integrations with calendars (Google, Outlook) and many other HR tools, which streamlined interview scheduling and reduced administrative overhead“ November 3, 2025 KC King C Talent AcquisitionFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Needing to wait 10+ minutes for a candidate profile to load is unacceptable - or the other case is you spend 10 minutes waiting for the page only to have troubles w GH servers on accessing the information.“ July 16, 2024 TA Tiffany A VP and Head of Employee SuccessComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “I like that you can integrate DocuSign for the offer letters and that you can do lots of customizations.“ October 21, 2025 Teresa I People technology solutions managerHospitality, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system“ September 16, 2025 CM Connor M Account ExecutiveHuman Resources, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent.“ January 28, 2026 AK Alina K Recruiting SupervisorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually.“ August 27, 2024 ## Showing most helpful reviews Showing 1-25 of 738 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dana H. Principal Non-Profit Organization Management Used the software for: 1-2 years ### "Greenhouse - great candidate CRM for larger organizations" December 1, 2025 5.0 Overall, it's easy to use and a good tool. It is definitely a good tool for larger organizations that need all the features. Pros I use Greenhouse for candidate screening. It's very easy to use and has robust featured, especially for search. I don't have my own Greenhouse account, so I use with my clients who use Greenhouse for their candidate CRM. Cons From what I've seen, it's a bit pricey. I'm a 1-person shop and don't need most of the features. I don't use it for interviewing. Review Source MF Mindy F. Head of People Operations Financial Services Used the software for: 1-2 years ### "Overall a good ATS, still some minor room for improvement " December 5, 2024 4.0 Overall it is good. It has taken a while to get to used to the new UI though Pros I like the workflows that are built in. It is easy to see scorecards in a way that makes hiring decisions easy. Cons I don't like that I can't see when a candidate responds to an email or that I can't "reply" to an email. There lacks an ability of a single email thread with a candidate. I would also like to know if a candidate "accepts" calendar invites. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Ashby](https://www.capterra.com/p/10004338/Ashby/) Reason for choosing Greenhouse function and cost were the main determinants Switched from [Ashby](https://www.capterra.com/p/10004338/Ashby/) At the time, Ashby lacked a few features we were looking for. Also, at renewal they increased the pricing significantly Review Source RB Rajesh B. Senior Implementation Specialist Market Research Used the software for: 1-2 years ### "Close System. Good Enough When You Do Not Need Much Customizations." November 13, 2024 3.0 Pros The overall UI of the greenhouse is user friendly and navigation is very clear. It does serve mostly all hiring requirements. Cons Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything. It's mostly the closed system unless you decide to pay additionally for anything. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Considering the automation, ease of development and all in one business solutions provided by Workday. Review Source DO Dawnielle O. Senior Recruiter Design Used the software for: 1-2 years ### "Great hiring team experience - recruiter friendly as well. " November 26, 2024 5.0 Very positive. We enjoy the product and the candidate experience seems to be un-notable, which is WAY better than hearing about it being a pain. Pros Greenhouse is pretty user friendly. Excellent and easy hiring team experience. Recruiter experience is relatively seemless. Changes can be very abrupt but UI is still easy, just takes some getting used to. Cons Changes and personalization's are not always intuitive. Sometimes you really need to hunt and the template process is TIME CONSUMING. Finding the things you need to change can be difficult if you did not set everything up and are not a super user. Switched from [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Cost and ease of use. Too much personalization needed in iCIMS and made it hard to take over from another TA team. Review Source MH Melissa H. Director of People Operations Insurance Used the software for: 2+ years ### "Easy to use ATS" December 6, 2024 5.0 I've been using Greenhouse for years in various jobs and it is always my favorite ATS to use. Pros Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards. Cons I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse Greenhouse came in with a cheaper quote and I am more familiar with their platform so it was an easy choice Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) At the time Ripplings product did not have full functionality Review Source DW Danny W. Sr. People Technology Analyst Financial Services Used the software for: 2+ years ### "Great for basics and most companies. If complex, need to scale beyond Greenhouse." November 13, 2024 4.0 Overall good for getting things set up. If building out end-to-end process, most of the config for me has been done off platform. Pros Covers the basics, allows lots of on platform customization. Cons Very limited in the on-platform customization. No conditional logic on forms or fields (only department/location). Creates a reliance on third-party platform to solve processes that involve more than a linear progression. API docs are outdated and unreliable. Some functionality is limited and relies on a fixed flow (the take-home test/form should extend beyond the scope it's in) Sandbox account should be much more friendly to acquire. Testing in production is disruptive, but must upgrade to highest pricing tier to get a sandbox (most other HR SaaS tools we work with seem to have alternatives) Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Pricing and feature set. Greenhouse API was laid out well. Allowed for per-job management vs. Per-candidate Review Source MT Marius T. Recruitment Manager Information Technology and Services Used the software for: 1-2 years ### "An ATS with good capabilities" November 19, 2024 5.0 It offers solutions for most recruitment activities, and detailed reports. Although it sometimes has deficiencies in terms of aesthetics, for the company's needs it is more than ok. In order for this to work correctly, the Recruitment team needs constant training. Pros is a very complex ATS, with many options and integration possibilities Cons The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) More complexity. Greenhouse helped us in our scaling-up period (~50-75%/year) Review Source EM Emily M. HR Generalist Financial Services Used the software for: 2+ years ### "Couldn't recommend Greenhouse more!" December 23, 2024 5.0 I have used Greenhouse for five years now. At my most recent job, we invested in Greenhouse and I took part in implementation. It's easy to make a case for something when it's that good. Pros I like how user friendly the interface is and how responsive support is. Cons Personally, I don't have any negative points about Greenhouse. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Workable was not able to support us, especially at the level to which we are scaling. Review Source SRH Sarah Ruth H. People and Talent Consultant Hospital & Health Care Used the software for: 2+ years ### "Greenhouse still is the best ATS on the market" November 26, 2024 5.0 Pros Love how easy it is to set up, as well as mange and direct multiple recruiting processes at once. Cons The integration with Outlook is rough. We've recently switched to Google, which has been much easier. We had challenges with the Checkr integration as well, because we were ordering complex background checks. Ideally those features could be improved in the future. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Ashby](https://www.capterra.com/p/10004338/Ashby/) Reason for choosing Greenhouse Better process management as well as ease of use for my team at large. Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "Best ATS on the market" November 15, 2024 5.0 Best ATS I have worked with, from candidate experience, scorecards to reporting, Greenhouse has you covered. Pros Great ATS, really like the candidate experience, easy to use and navigate. Cons Not really many con's - maybe the changes to the internal interface sometimes, but that is being really picky. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Did not cover our core needs, the main one being lack of reporting. Review Source CB Christian B. Talent Operations Lead Utilities Used the software for: Less than 6 months ### "Greenhouse Review" November 15, 2024 5.0 It has been positive, there are a lot of benefits as we can integrate tools into the system and centralize our process Pros I like the ease of use and visibility for all of the team. Cons It was a steep learning curve as the system has a lot of features. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Needed to ensure we could reduce admin time and bring all users onto system. Review Source SB Steve B. Director of Operations Management Consulting Used the software for: 1-2 years ### "Great Product, But Don't Skimp on Implementation" December 28, 2024 5.0 Everyone I've worked with in Talent Acquisition across three different companies loves Greenhouse, but a product this powerful and complex requires a reasonable investment in proper implementation. Pros As far as I can tell, it's the top recruitment software platform in the Talent Acquisition market. Cons The self-implementation which the sales staff provided us as a default was inadequate. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Our company left Paylocity for another payroll / HR management solution Review Source SC Stephanie C. Manager Computer Software Used the software for: 2+ years ### "Great use for recruiting!" May 7, 2025 5.0 simple, organized for all parties to use. I think its a great recruiting app Pros its very organized and trys to keep on communication together Cons When the replies come in from candidates through our emails it doesn't copy into the notes as well Review Source CR Camila R. Talent Attraction Associate Financial Services Used the software for: 2+ years ### "Greenhouse makes recruitment easier " December 2, 2024 5.0 Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees. Also, helps to better organize the work of recruiters and to be aware of the processes that require more attention. Pros It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open. Cons I would like to have the option of customize statistics to the reports, not only create charts and generic statistics. Review Source CZ Collett Z. Owner operator Hospitality Used the software for: Less than 6 months ### "Mytop applicants" May 19, 2025 5.0 My experience overall has been wonderful I have way less stress greenhouses reliable secure save and excellent customer service Pros Phenomenal app! What's not to love about greenhouse. Excellent organization and security is A+Way to go greenhouse keep up the good work satisfied customer here Cons No negative no issues problems or even hard to use. Anybody even those with minimal tech experience can operate greenhouse with ease Review Source VR Verified Reviewer Head of Engineering Information Technology and Services Used the software for: Less than 6 months ### "Established and complete recruiting software" February 28, 2025 4.0 Pros Complete and established solution for managing recruiting funnels, effective for coordination between HR and other involved departments Cons Not the most intuitive UI for newcomers. Some routine operations require a lot of clicking around, which slows down usage with a high number of applicants to process Review Source kS katie S. Director of Talent Operations Education Management Used the software for: 2+ years ### "Positive all around" December 3, 2024 5.0 Critical to our hiring processes - our teams across various sites love this platform Pros Very user friendly, 24/7 available chat support, cutting edge features. Cons The new profile interface is taking time to adjust to for our teams Review Source BP Brandon P. Practice Coordinator Hospital & Health Care Used the software for: 2+ years ### "My Greenhouse experience" March 19, 2025 5.0 My overall experience with Greenhouse has been great, very minimal issues with it and am happy to use this. Pros What I like most about Greenhouse is the user interface. It's very easy to navigate making it user friendly to all who use it. Cons Regarding what I like least about Greenhouse is how sometimes information may not be displayed and while it's a very small technical error, Greenhouse still remains to be preferred for us. Review Source Abhishek P. Developer Assosciate Information Technology and Services Used the software for: 1-2 years ### "Onboarding tool" January 9, 2025 4.0 Good product to track the onboarding process and refer to candidate interview status. To know interviewer details , documentation timeline and process we use this product. Pros 1\. The layout is straightforward to use. 2. Marking and managing leaves, correction, data collaboration, and digital signature is simple. 3. Timely reminders of company events and tracking of new opportunities and interview process going on for referred candidates. Cons No Cons are to be shared as such. All things worked fine and smoothly. Review Source LT Lyric T. Site Manager Consumer Services Used the software for: 2+ years ### "Greenhouse will stand the test of time! " January 20, 2025 5.0 My experience with Greenhouse has been consistent to say the least. Even though they evolve to keep up with the current trends, they stay true to their original commitment. Pros The ease of use and lack of bugs. They stay on top of any glitches. Cons Doesn’t update very often and not mobile optimized, unless you have the app. Review Source Mathew C. IT Director - Systems and Infrastructure Service Telecommunications Used the software for: 2+ years ### "A leading recruitment platform" August 28, 2024 5.0 My overall experience has been exceptionally positive.  I've found it to be an invaluable tool for streamlining and optimizing our hiring processes. The platform's intuitive interface, combined with its robust features, has significantly enhanced our ability to attract, assess, and hire top talent. Pros Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team. Cons I have no negative feedback about this tool; on the contrary, it's an excellent solution for building a team with top talent based on specific needs. Review Source WG WIlliam G. Account Executive Marketing and Advertising Used the software for: 1-2 years ### "Greenhouse makes other tools green with envy" December 19, 2024 4.0 Greenhouse is solid- you can see why it's an industry leader Pros It makes it really easy to see where things stand when you are referring folks for jobs Cons Sometimes things are kinds of difficult to find, you need to click around Review Source Sanchita J. Technical Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Perfect Onboarding platform" September 5, 2024 5.0 Greenhouse is very stable and reliable platform to tackle and track all the onboarding stages and to connect with internal HR team. Pros \- Helpful is managing all the onboarding related stages , documents status at one place. - Login and navigating to the platform is quite stable and easy to work with. - Connecting to HR and checking referrals interview status , creating new job links all are hassle free. Cons \- They need to put AI inbuilt now to initiate the live chat and make process more streamline and helpful. Review Source BZ Brayden Z. Entrepreneur Accounting Used the software for: I used a free trial ### "Greenhouse review" September 30, 2024 5.0 Pros 1\. Easy to use 2. Organizes and automates many aspects of the recruitment process, making it more efficient 3.Enhanced Collaboration Cons 1.Data Privacy Concerns 2.Compatibility Issues Review Source JS Jade S. Hr Human Resources Used the software for: Less than 6 months ### "Used as an agency portal" April 24, 2025 3.0 It is okay as an applicant tracking system for companies to use Pros Separate links for job postings so easy to sign post them to candidates Cons The formatting and design is not the most pleasing compared to others Review Source Talk to a Capterra advisor for free and get results within 15 minutes.