# Page 3 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Greenhouse the right Applicant Tracking solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (763) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Page 3 - Reviews of Greenhouse ## Showing most helpful reviews Showing 51-75 of 763 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Morgan S. co-founder Human Resources Used the software for: 2+ years ### "Loyal Customer" November 26, 2024 4.0 We have continued to use Greenhouse, and will plan to over the next few years. We have not seen a lot of support with the continued learning. Pros User friendly, we all like how simple it is. Cons I am not sure what I am not using and what is there for me to make my greenhouse experience more useful. and effective Alternatives considered [JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Greenhouse user ease, they were less expensive but we felt there was more features we could use with Greenhouse Review Source IH Isabell H. Senior Recruiting Business Partner Food & Beverages Used the software for: 2+ years ### "Great tool in general - room to improve .. to make it more user friendly and intuitive" November 19, 2024 3.0 Ich arbeite jetzt schon seit über 6 Jahre mit der Software. Es hat sich einiges getan und es ist generell ein gutes Tool. Allerdings für Manager, die nicht täglich damit arbeiten, ist es oft nicht super Customer Friendly. Es ist nicht wirklich intuitiv gestaltet. Self scheduling etc. ist super hilfreich im daily business. Pros Das Arbeiten mit dem Dashboard macht das Review von Kandidaten einfacher. Hier hat man alle Details, Application Questions und CV in einem Fenster. Man kann die Bewerbungsprozess gut customizen. Cons Das neue Interface hat seine Vor-und Nachteile. ABER - was könnte geändert werden: Es ist für viele Hiring Manager schwer, die wichtigen Details auf den ersten Blick zu finden. Application Questions muss man immer separat anklicken, damit sie komplett angezeigt werden. Hier sind wichtige Infos enthalten, wie Wohnort, Salary Expectations und Visa etc. Zusätzlich steht jetzt nicht mehr im Profil Überblick direkt "Resume" zum anklicken - hat sich wieder durch ein Icon ersetzt. Beim Offer Making wäre es super, wenn man nicht nur ein Dokument anklicken kann, um es an Kandidaten rauszuschicken. Wenn ein Dokument in einem anderen Ordner auf dem PC abgelegt ist, ist es nicht möglich meherer Anhänge zu machen. Es muss immer alles in einem Ordner hinterlegt sein, um mehrere Dokumente anzuklicken und anzuhängen. Zusätzlich wäre es besser, wenn man auch eine Schnittstelle zu Google Workspace hätte und nicht nur Microsoft. Die Anbindung an Karrierewebsiten ist sehr schwer. Zusätzlich ist das Layout der Greenhouse Job Seite selber nicht schön. Hierzu braucht man immer ein Development Team, um etwas zu ändern. Hier wäre es schöner, wenn es gewisse Layout Bausteine gäbe, die das Recruiting /HR Team selbst nutzen kann, um die Seite mehr an das Branding der Firma anzulehnen. Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/) Reason for choosing Greenhouse Kosten der Software waren noch etwas niedriger als bei Personio. Zusätzlich hatte ich schon in der vorherigen Company mit Greenhouse gearbeitet. Review Source QJ Quay J. Recruiting Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Greenhouse Review" December 4, 2024 4.0 Overall, I've been using the platform for a few years and I appreciate how convenient it is. It's also easy to teach those who are unfamiliar. I initially struggled with the new profile set up but have come to really like it. I'd recommend Greenhouse overall. Pros It is user friendly and easy to navigate even for those unfamiliar with the system. Cons I wish there was a way to send interview invites directly from Greenhouse, especially onsite interviews. It would b e nice if it was more seamlessly integrated with Zoom so that it could generate zoom links and be shared that way. It would also be nice if there was a way to create multiple interview pipelines and interviews for one job for cases where there might be more than one hiring manager and team EG: multiple headcount Review Source DO Dawnielle O. Senior Recruiter Design Used the software for: 1-2 years ### "Great hiring team experience - recruiter friendly as well. " November 26, 2024 5.0 Very positive. We enjoy the product and the candidate experience seems to be un-notable, which is WAY better than hearing about it being a pain. Pros Greenhouse is pretty user friendly. Excellent and easy hiring team experience. Recruiter experience is relatively seemless. Changes can be very abrupt but UI is still easy, just takes some getting used to. Cons Changes and personalization's are not always intuitive. Sometimes you really need to hunt and the template process is TIME CONSUMING. Finding the things you need to change can be difficult if you did not set everything up and are not a super user. Switched from [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Cost and ease of use. Too much personalization needed in iCIMS and made it hard to take over from another TA team. Review Source MH Melissa H. Director of People Operations Insurance Used the software for: 2+ years ### "Easy to use ATS" December 6, 2024 5.0 I've been using Greenhouse for years in various jobs and it is always my favorite ATS to use. Pros Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards. Cons I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse Greenhouse came in with a cheaper quote and I am more familiar with their platform so it was an easy choice Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) At the time Ripplings product did not have full functionality Review Source AW Aisha W. Talent Operations Specialist Human Resources Used the software for: 2+ years ### "Great ATS to meet your hiring demands" November 21, 2024 5.0 Overall great ATS, amazing customer support - always goes the extra mile to resolve the query. Multiple features Pros Greenhouse stage automations Auto-reject questions Bulk actions Multiple reports Cons Greenhouse can/should do work on simplifying reporting, not everyone can easily become an expert in reporting, requires training and time, which should not be the case. Greenhouse reporting also needs to be exported to excel or Google sheets to get a better visual. The new candidate profile design, the old one is more "simple" and user friendly Review Source DW Danny W. Sr. People Technology Analyst Financial Services Used the software for: 2+ years ### "Great for basics and most companies. If complex, need to scale beyond Greenhouse." November 13, 2024 4.0 Overall good for getting things set up. If building out end-to-end process, most of the config for me has been done off platform. Pros Covers the basics, allows lots of on platform customization. Cons Very limited in the on-platform customization. No conditional logic on forms or fields (only department/location). Creates a reliance on third-party platform to solve processes that involve more than a linear progression. API docs are outdated and unreliable. Some functionality is limited and relies on a fixed flow (the take-home test/form should extend beyond the scope it's in) Sandbox account should be much more friendly to acquire. Testing in production is disruptive, but must upgrade to highest pricing tier to get a sandbox (most other HR SaaS tools we work with seem to have alternatives) Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Pricing and feature set. Greenhouse API was laid out well. Allowed for per-job management vs. Per-candidate Review Source Lizander O. Global Talent Acquisition Specialist Information Technology and Services Used the software for: 2+ years ### "Great ATS for scaling and large companies. " November 13, 2024 4.0 Overall it's been great. One of the better ATS's out there and definitely worth the investment. Great integrations and generally really easy to use. There are some opportunities, but I see them working on these constantly. Pros The ease of access, continuous improvements, and integrations are all great Cons The reporting functions can definitely be improved upon, but I am seeing some improvements thus far. Review Source VR Verified Reviewer Talent Lead Information Technology and Services Used the software for: 1-2 years ### "Powerful ATS with Depth, but a Steep Learning Curve" November 11, 2025 4.0 Pros \- Intuitive pipeline view that makes tracking straightforward - Strong integration options with sourcing tools - Robust interview scheduling and feedback features that streamline coordination across hiring teams Cons \- Reporting and analytics can feel overly complex and not always intuitive to set up - Customisation of workflows and scorecards is limited without admin access or extra support - The interface, while functional, can feel a bit dated and cluttered for larger hiring pipelines Review Source CM Connor M. Account Executive Human Resources Used the software for: Less than 6 months ### "Great applicant management tool" January 28, 2026 5.0 My overall experience with greenhouse is 100% positive. No complaints from my use. I have only been using it a little while but love everything so far.. Pros Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent. Cons Greenhouse is so easy to use and so easy for employees to refer their friends and colleges. Out of all the platforms I’ve used this is the easiest. Review Source CZ Collett Z. Owner operator Hospitality Used the software for: Less than 6 months ### "Mytop applicants" May 19, 2025 5.0 My experience overall has been wonderful I have way less stress greenhouses reliable secure save and excellent customer service Pros Phenomenal app! What's not to love about greenhouse. Excellent organization and security is A+Way to go greenhouse keep up the good work satisfied customer here Cons No negative no issues problems or even hard to use. Anybody even those with minimal tech experience can operate greenhouse with ease Review Source EM Emily M. HR Generalist Financial Services Used the software for: 2+ years ### "Couldn't recommend Greenhouse more!" December 23, 2024 5.0 I have used Greenhouse for five years now. At my most recent job, we invested in Greenhouse and I took part in implementation. It's easy to make a case for something when it's that good. Pros I like how user friendly the interface is and how responsive support is. Cons Personally, I don't have any negative points about Greenhouse. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Workable was not able to support us, especially at the level to which we are scaling. Review Source KA Kristi A. Recruiting Manager Information Technology and Services Used the software for: 2+ years ### "User friendly ATS!" November 26, 2024 4.0 My overall experience with GH has been a positive one. I do wish the reporting was better. An easy way to pull a recruiter specific report where I can see how many interviews my team has done in a week, for example, would be great. Pros It's very easy to use. The scorecards are by far a favorite feature! Cons The new changes and the reporting. My team really loves the legacy view and has not wanted to switch to the new version. For reports, it would be amazing if there were an easy way to pull a recruiter specific report where I can see how many interviews my team has done in a week, for example, would be great. Review Source MH Morgan H. Recruiter Financial Services Used the software for: 2+ years ### "A Solid ATS" December 9, 2024 4.0 Overall it gets the job done and is more comprehensive and reliable than previous ATS's that I have used in the past. Pros Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth. Cons It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile. Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "Best ATS on the market" November 15, 2024 5.0 Best ATS I have worked with, from candidate experience, scorecards to reporting, Greenhouse has you covered. Pros Great ATS, really like the candidate experience, easy to use and navigate. Cons Not really many con's - maybe the changes to the internal interface sometimes, but that is being really picky. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Did not cover our core needs, the main one being lack of reporting. Review Source RB Rajesh B. Senior Implementation Specialist Market Research Used the software for: 1-2 years ### "Close System. Good Enough When You Do Not Need Much Customizations." November 13, 2024 3.0 Pros The overall UI of the greenhouse is user friendly and navigation is very clear. It does serve mostly all hiring requirements. Cons Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything. It's mostly the closed system unless you decide to pay additionally for anything. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Considering the automation, ease of development and all in one business solutions provided by Workday. Review Source JE James E. People Computer Software Used the software for: 1-2 years ### "Our go-to choice by a mile! " December 5, 2024 5.0 Highly recommend. We moved away from Lever and we haven't looked back! Pros Ease of use, functionality & customer service are excellent! We thoroughly enjoy our time with Greenhouse thus far! Cons Integrations can be tricky, but usually boil down to the functionality of the HRIS, and not Greenhouse. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) Functionality was not cutting it. Ease of use nowhere near as high. Review Source VR Verified Reviewer Head of Engineering Information Technology and Services Used the software for: Less than 6 months ### "Established and complete recruiting software" February 28, 2025 4.0 Pros Complete and established solution for managing recruiting funnels, effective for coordination between HR and other involved departments Cons Not the most intuitive UI for newcomers. Some routine operations require a lot of clicking around, which slows down usage with a high number of applicants to process Review Source AF Alexis F. Talent Coordinator E-Learning Used the software for: 1-2 years ### "The platform for those who do not need to rely on AI" December 9, 2024 4.0 The experience has been a 10/10. I love being able to attend their office hours if I have a new or innovative question. Pros I love that GH is actively making a product that lets TA personnel use their craft as opposed to relying on AI. There are so many helpful features that mitigate bias, and we find it easy to help share and use this platform with our hiring managers Cons Greenhouse continues to be innovative, but not at the same rate as other companies. This is not a true negative, but they are always willing to help find a solution. Switched from [JazzHR](https://www.capterra.com/p/87750/JazzHR/) We were looking for something that allowed us to make more biased selections Review Source DC Daniel C. Recruiting Director Staffing and Recruiting Used the software for: 6-12 months ### "Greenhouse Getting It Done" December 5, 2024 5.0 Things have been good but we are up for review on pricing and renewal....so we will see ;) Pros Easy integrations and the collaboration/feedback piece is great. Cons Sourcing candidates in the database is difficult. Would love to see some AI search capabilities Switched from [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/) Zip was not getting it done for us. I was used to a better system and wanted to make the switch. Landed on GH Review Source SN Susan N. Sr. HR Specialist Automotive Used the software for: Less than 6 months ### "Quality ATS Platform" April 14, 2025 3.0 Pros All in one solution to get our hiring managers onboard with the recruiting lifecycle. Job board integrations. Cons Implementation was challenging but the support team was helpful and thorough. Roles and permissions was confusing. Switched from [Pinpoint](https://www.capterra.com/p/174069/Pinpoint/) Pinpoint had a lack of customization that we needed. Review Source kS katie S. Director of Talent Operations Education Management Used the software for: 2+ years ### "Positive all around" December 3, 2024 5.0 Critical to our hiring processes - our teams across various sites love this platform Pros Very user friendly, 24/7 available chat support, cutting edge features. Cons The new profile interface is taking time to adjust to for our teams Review Source BP Brandon P. Practice Coordinator Hospital & Health Care Used the software for: 2+ years ### "My Greenhouse experience" March 19, 2025 5.0 My overall experience with Greenhouse has been great, very minimal issues with it and am happy to use this. Pros What I like most about Greenhouse is the user interface. It's very easy to navigate making it user friendly to all who use it. Cons Regarding what I like least about Greenhouse is how sometimes information may not be displayed and while it's a very small technical error, Greenhouse still remains to be preferred for us. Review Source VR Verified Reviewer Recruiter Sports Used the software for: Less than 6 months ### "Will definitely recommend. " November 13, 2024 5.0 Great. It makes your recruitment process very smooth and easy. Pros It is a very intuitive platform, very easy to understand and if not, there are many workflows to follow. Cons So far, there isn't anything. Everything has been amazing. Alternatives considered [Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Greenhouse I saw better reviews and the overview caught my attention more. Switched from [JazzHR](https://www.capterra.com/p/87750/JazzHR/) Jazz is not as intuitive, and they charge you for additional features. With GH you have everything in place. Review Source BM Bharath M. Cloud Ops engineer Information Technology and Services Used the software for: 2+ years ### "Onboarding Platform " November 19, 2024 4.0 Pleasant experience with Greenhouse. We used this as an onboarding platform to track new and ongoing open job opportunities and manage our referees and interview steps. We use this as well to manage onboarding documents. Pros 1\. Helps to easily track and manage referrals. The interview process becomes transparent to track the flow. 2. Very attractive UI and user-friendly working dashboard. 3. Chat feature is one of the best things for immediate support and access. Cons 1\. The major missing is AI functionalities now. 2. Very limited customization is available on the platform either in reporting or dashboard. 3. We faced multiple issues with the integration of greenhouse and outlook Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.