--- title: "Greenhouse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Greenhouse Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/133100/Greenhouse/" page_type: "product" language: "en" publication_date: "2026-10-30" --- # Greenhouse Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Greenhouse ## What is Greenhouse? Greenhouse is the Orchestrated Hiring Ecosystem, bringing employers and job seekers together in one place to make hiring work for everyone in the AI era. With sourcing, interviewing and ATS solutions, you can run every stage of hiring with security, governance and responsible AI built-in. Greenhouse ATS solutions include: - Scheduling tools that create a smooth coordination experience for everyone. - Fraud detection, candidate verification and AI-powered talent matching to help you focus on real, qualified people. - AI-generated interview notes that map directly to scorecard questions so interviewers can focus on the conversation and provide accurate feedback. - Robust reporting and analytics tools so you can make the right hiring decisions. - Connection to AI tools like Claude, Gemini and Copilot, so you can do more with your hiring data, while keeping sensitive data governed. - Structured onboarding plans that help new hires become productive, active members of your company ## What is Greenhouse used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Overall rating Based on 778 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Customizable recruiting workflow automation Comprehensive applicant tracking system Limited and unintuitive reporting tools Frequent bugs and usability problems Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Applicant Tracking / 2026 - Recruiting / 2026 - Onboarding / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Greenhouse alternatives Highest Rated [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,268)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (10,961)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.5 (1,306)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133100/Greenhouse/alternatives/) ## FAQs about Greenhouse Overview ### What problems does Greenhouse solve? Greenhouse solves fragmented recruiting workflows by centralizing job postings, applicant tracking, interview scheduling, candidate communications, scorecards, and feedback. It reduces missed follow-ups and inconsistent evaluations through automated reminders and structured interview plans. Recruiters, hiring managers, interviewers, HR teams, and talent leaders benefit from shared pipeline visibility, coordinated decisions, and hiring data. Answer based on 531 reviews Overview ### Which roles and teams benefit most from Greenhouse? Greenhouse is most used by recruiters, recruiting managers, coordinators, and talent acquisition teams managing candidate pipelines, interview scheduling, sourcing, and hiring feedback. HR directors, HR managers, and generalists use it to oversee hiring processes and reporting, while department leaders and interviewers collaborate on evaluations and approvals. Answer based on 729 reviews Overview ### What company size and industries is Greenhouse built for? Greenhouse is built for early-stage, scaling, and enterprise companies, with small businesses representing 47% of reviewers and Computer Software accounting for 26%. It also serves midsize businesses at 33% and enterprises at 20%, with reviewer adoption in Information Technology and Services (7%) and Internet (6%). Answer based on 765 reviews Features and Usability ### What are the key features of Greenhouse? Greenhouse includes applicant tracking, candidate tracking, and candidate management to organize applications, candidate profiles, interview stages, and hiring-team activity. It supports job posting to careers pages and job boards, plus resume search and parsing for finding applicants. Reporting and analytics provide recruiting metrics, while workflow management tracks candidates through recruitment processes. Answer based on 58 reviews Integrations ### Which third-party tools and platforms does Greenhouse integrate with? Greenhouse integrates with more than 50 third-party tools, including reviewer-confirmed DocuSign, BambooHR, Calendly, Gem, HackerRank, Glassdoor, Indeed, and LinkedIn. Its catalog also includes HR, scheduling, verification, and productivity connections such as ADP Workforce Now, Checkr, Adobe Acrobat, Asana, and CodeSignal. Answer based on 90 reviews Getting Started and Support ### How easy is it to onboard and train a team on Greenhouse? Greenhouse offers live online sessions, webinars, documentation, and videos for team training. Reviewers report that recruiters, interviewers, and other nontechnical users often learn core tasks quickly with little training. Admins and teams configuring workflows, scorecards, reporting, or extensive customizations typically need more time, practice, and structured guidance. Answer based on 62 reviews Getting Started and Support ### What customer support options does Greenhouse offer, and how do users rate the experience? Greenhouse offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as friendly, helpful, and responsive, with useful documentation and assistance across time zones. However, some report slow or inconsistent replies, difficulty reaching support representatives, and limited guidance for more complex implementation questions. Answer based on 104 reviews Security ### How does Greenhouse handle data security and access control? Greenhouse uses role-based access controls, customizable access levels, and job-specific permissions to limit what employees and hiring managers can view or change. It can hide EEO data and keeps candidate communications, feedback, and decisions documented centrally. Reviewers note that permission setup can be confusing and custom permission options may feel limited. Answer based on 96 reviews ## See trending topics mentioning Greenhouse [Can a recruiting team add custom pipeline stages and candidate fields in applicant tracking software to match its own hiring process?](https://www.capterra.com/applicant-tracking-software/trending-topics/can-a-recruiting-team-add-custom-pipeline-stages-and-candidate-fields-in-applicant/) Last updated on October 26, 2026 ### Can a recruiting team add custom pipeline stages and candidate fields in applicant tracking software to match its own hiring process? Answered by Capterra Research Analyst Team [Is it worth adding a standalone applicant tracking system when the recruiting module in an HRIS or payroll platform like ADP, Paylocity, or Paycom falls short?](https://www.capterra.com/applicant-tracking-software/trending-topics/is-it-worth-adding-a-standalone-applicant-tracking-system-when-the-recruiting-module-in/) Last updated on October 26, 2026 ### Is it worth adding a standalone applicant tracking system when the recruiting module in an HRIS or payroll platform like ADP, Paylocity, or Paycom falls short? Answered by Capterra Research Analyst Team [Which applicant tracking software lets hiring managers review candidates and share feedback with the recruiting team in one place?](https://www.capterra.com/applicant-tracking-software/trending-topics/which-applicant-tracking-software-lets-hiring-managers-review-candidates-and-share/) Last updated on October 26, 2026 ### Which applicant tracking software lets hiring managers review candidates and share feedback with the recruiting team in one place? Answered by Capterra Research Analyst Team ## Who uses Greenhouse? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Customizable recruiting workflow automation 95% positive reviews out of 125 Most reviewers describe the recruiting process as highly customizable, automated, and efficient, improving hiring speed and collaboration. Mathew C. IT Director - Systems and Infrastructure Service, 1,001 - 5,000 employees. "Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team." Limited and unintuitive reporting tools 41% negative reviews out of 93 Some reviewers indicate reporting is restrictive, difficult to customize, and often requires manual work for meaningful insights. Linda L. HR Senior Coordinator, 1,001 - 5,000 employees. "Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report." Comprehensive applicant tracking system 95% positive reviews out of 75 Most reviewers find applicant tracking intuitive, collaborative, and effective for monitoring candidates and generating actionable insights. Connor M. Account Executive, 1,001 - 5,000 employees. "Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent." Frequent bugs and usability problems 55% negative reviews out of 85 Most users report bugs, slow performance, clunky navigation, and organizational challenges, especially with large data volumes. Jordan V. Talent Acquisition Specialist, 201 - 500 employees. "The inability to add basic application questions as needed." Streamlined diGital onboarding process 96% positive reviews out of 27 Most reviewers indicate onboarding is straightforward, with clear communication, digital forms, and easy task completion. Sanchita J. Technical Support Engineer, 1,001 - 5,000 employees. "Greenhouse is very stable and reliable platform to tackle and track all the onboarding stages and to connect with internal HR team." High pricing for smaller businesses 44% negative reviews out of 73 Some users say pricing is expensive, especially for small companies, making it hard to justify the investment. ## Features AI summary Based on 11,304 Applicant Tracking reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Greenhouse supports all three of the features reviewers rate most important: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate pipelines, keep hiring activity organized, and publish openings efficiently across roles, allowing teams to move candidates through the recruiting process with more consistency and control. Application Management 4.4 (85) 70.59% of 85 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Job Posting 4.5 (115) 69.57% of 115 reviewers that rated this feature as important or highly important Greenhouse offers seamless job posting to multiple boards like LinkedIn, Indeed, and Glassdoor. Users think it’s easy to create, customize, and distribute postings, and integrations save time, though some mention formatting inconsistencies and delays in postings. Resume Search 4.1 (75) 54.67% of 75 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Management 4.4 (96) 76.04% of 96 reviewers that rated this feature as important or highly important It helps you organize and manage candidate pipelines, share profiles, and communicate with hiring teams. Reviewers appreciate the centralized information, alerts, and reminders, though some say onboarding new managers is challenging and wish for a unified task inbox. Resume Database 4.5 (20) 85.00% of 20 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Applicant Tracking 4.4 (101) 71.29% of 101 reviewers that rated this feature as important or highly important With this capability, you can easily monitor applicants, view their progress, and move them between roles. Reviewers appreciate the clear interface, automation, and ability to merge with other systems, though some mention the UI could be improved and linking applicants to requisitions can be tricky. Greenhouse 67 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: With this capability, you can easily monitor applicants, view their progress, and move them between roles. Reviewers appreciate the clear interface, automation, and ability to merge with other systems, though some mention the UI could be improved and linking applicants to requisitions can be tricky. - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: It helps you organize and manage candidate pipelines, share profiles, and communicate with hiring teams. Reviewers appreciate the centralized information, alerts, and reminders, though some say onboarding new managers is challenging and wish for a unified task inbox. - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: This aspect lets you follow candidates’ progress, set reminders, and automate updates. Some reviewers find it easy to track stages, share status, and manage duplicates, but a few mention visualization could be clearer and searching candidates for roles can be difficult. - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Handbook: Create and share a new employee handbook with helpful information - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Greenhouse offers seamless job posting to multiple boards like LinkedIn, Indeed, and Glassdoor. Users think it’s easy to create, customize, and distribute postings, and integrations save time, though some mention formatting inconsistencies and delays in postings. - Job Requisition: Request a new hire, explain the need, and determine available budget - Mobile Access: Access software remotely via mobile devices - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Orientation Workflow Management: Create orientation programs for new employees or students - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (711) 4.3 Based on 711 reviews ## Pricing Value for money 4.2 (408) [View pricing plan details](https://www.capterra.com/p/133100/Greenhouse/pricing/) Core Custom Quote Available It includes: - Sourcing & CRM - Structured interview kits & scorecards - Scheduling - Reporting & analytics - SSO - Real Talent™: Talent Matching - AI Notetaker Plus Custom Quote Available It includes: - Everything in Core, plus: - AI-powered report filters - Business Intelligence Connector - Greenhouse Sourcing Automation - Texting - Real Talent: fraud & spam detection Pro Custom Quote Available It includes: - Unlimited CRM events - Enterprise-level data configuration and security - Audit log - Developer sandbox & sync - Real Talent: enterprise-level features - Everything in Plus, and: Value for money 4.2 (408) 4.2 Based on 408 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (523) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (523) 4.4 Based on 523 reviews ## User reviews Overall rating 4.5 Based on 778 reviews Filter by rating Counts reflect reviews available in this feed. 5(429) 4(289) 3(49) 2(5) 1(6) Mentioned topic Recent reviews first, then most helpful Nikki P. Total Reward Lead Used the software for: 3-5 years ### "Simple Interface That Streamlines Candidates Through Hiring Stages" 4.0 November 3, 2026 It serves as a single source of truth for candidates and open job positions, which really helps our recruiting team. It also makes it easy for the rest of the People Team and hiring managers to jump in and support when they have the bandwidth. Pros Ease of moving candidates through stages, the resumes being attached to interview kits, the simplicity of the interface. Cons Rescheduling interviews is tedious -- there should be a native "reschedule" button rather than having to set up a new one manually. Also finding details like the job description is hidden in too many menus (making edits hard to manage) Michael M. ### "Simple UI Makes Training and Job Browsing Easy" 2.5 November 3, 2026 I use Greenhouse to view the internal job board. Pros I use Greenhouse to view the internal job board and create training for the talent acquisition team. It’s easy to use and navigate, with a relatively easy-to-understand interface and a simple layout that made things quite easy when I created training for it. Cons Nothing, I do not have a deep enough insight to the platform to critique it Sarah D. HR Operations Analyst Used the software for: 3-5 years ### "Greenhouse Onboarding Tasks Make New-Hire Onboarding Easy" 4.5 October 28, 2026 We use Greenhouse onboarding for communications with new hires, hiring managers, admins and more to communicate what is needed for new hires to be successful with starting. Pros I primarily use Greenhouse Onboarding and find the Task feature very useful when onboarding our new hires. Cons The main thing that I'd like to have optimized is the ability to send emails from the system. Stefanie H. Recruiting Coordinator Used the software for: 1-3 years ### "Sleek, User-Friendly ATS That Makes Recruiting Easy" 4.5 October 27, 2026 Greenhouse is expertly solving - and staying on top of - the problem of AI applicants and an influx of applications from unqualified applicants. Greenhouse works fast and performs well under especially heavy workloads and hundreds of applications, using AI and helpful filtering options when reviewing resumes. Pros Greenhouse combines a sleek, modern design with functionality and excellent user and admin experience. The Candidate Pipeline view and functionality to move candidates across jobs and stages seamlessly is much appreciated and transitions happen much smoother than with other ATS I've worked with. I never have to guess where to find the right setting. Greenhouse reps, via chat or email, are always available to help when help is needed and provide well-structured solution even to complex issues. Greenhouse makes recruiting easy, and that is what is most important to me. Common-sense integrations with messaging applications like Slack as well as HRIS connect and automate functions that would otherwise still have to be manual. Cons As with any interconnected platform, there are some functionalities that need work, mostly on the side of Greenhouse's partner integrations, e.g. Zoom. I would like Zoom and Greenhouse (and other integrations) to work together to make the user experience and functionality even better, e.g. allow for co-hosts for virtual interviews and track interview attendance live. Navyaka K. Senior Software Engineer Used the software for: 3-5 years ### "Easy and convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2026 Pros Most easy and convenient application process. It doesn’t have all the unnecessary fields to fill in while applying. Cons Honestly, there is nothing that I don’t like about greenhouse as per my level of usage. For basic users, its best. Flavia C. Senior Recruiter Used the software for: 1-3 years ### "A solid ATS, but the experience depends heavily on setup and permissions" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 11, 2026 I used Greenhouse for over a year and found it to be a good, reliable ATS for managing candidates and supporting a structured hiring process. Its integrations, automation, dashboards, and communication tools were a significant improvement over the simpler systems I had previously used. At the same time, my experience may not represent everything Greenhouse can offer because the platform did not appear to be fully configured for advanced recruiting workflows at my company. Access restrictions also meant that recruiters could not use many features without administrator or manager permissions. Overall, it handled the core ATS functions well, but my experience with it was less flexible and advanced than with some newer platforms. Pros Greenhouse was the first ATS I used with meaningful automation and integrations, after previously working with much simpler systems. Its LinkedIn and email integrations made candidate management and communication easier, while its dashboards provided useful visibility into recruitment activity and the hiring process. Overall, it offered a more structured and efficient recruiting workflow than the basic ATS platforms I had used before. Cons Greenhouse does not offer native candidate outreach sequences, which limits its usefulness for sourcing and managing follow-up campaigns. Recruiters may need to use a separate tool for automated, multi-step outreach. My access as a recruiter was also quite limited because many features were only available to administrators or managers. This sometimes made it difficult to manage processes independently or take full advantage of the platform. AA Administrative Assistant Administrative Assistant Used the software for: 1-3 years ### "Greenhouse is the way to go!" 5.0 July 13, 2026 Greenhouse overall has been a great experience, with ease of use for our hiring team. As someone who applied for a higher position internally and used the Greenhouse hiring system myself I found it so easy to navigate and keep track of my application after applying. Pros Easy to use interface for both the applicant and the hiring team. The portal is user friendly and clear on how to access. I would consider it an incredibly valuable software. Cons I can't think of any major cons about Greenhouse, though some applicants have reported their application not showing up on their account after applying for some time. RP Recruitment Partner Recruitment Partner Used the software for: 1-3 years ### "Recruitment Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 27, 2026 Pros What I liked most about Greenhouse was its ease of use, which made navigating the platform and managing hiring workflows very straightforward. The applicant tracking features were well organised and efficient, helping keep candidates and stages clearly structured. The email communication tools makes it simple to coordinate with candidates and maintain consistent communication throughout the hiring process. Cons What I liked least about Greenhouse was the issue of tracking duplicity, where the same candidate could appear multiple times, making it harder to maintain a clean pipeline. Additionally, the resume parsing was not always accurate, which sometimes required manual corrections and added extra time to the hiring process. TA Talent Acquisition Partner Talent Acquisition Partner Used the software for: 3-5 years ### "Value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2026 It makes recruiting for us so much easier as we can track everything from the ATS and makes us focus on everything else Pros Strong customer support, easy to use and efficient process automation for hiring workflows, we love that we can also send emails in bulk Cons No concerns to highlight at the moment; everything is working as expected. We are still experementing the new features. ST Senior Talent Acquisition Specialist Senior Talent Acquisition Specialist Used the software for: 3-5 years ### "Greenhouse General Survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 23, 2026 Greenhouse is generally easy to navigate and the tech support is usually helpful. There are times when the application is clunky and slow. Pros Easy navigation, scorecards usability, easy to email teams/candidates, customizable and AI feature to generate behavioral based questions. Cons Clunkiness, stalling, freezing. Also, I don't have a place to put prospects unless I link them to a specific job. [View all Reviews](https://www.capterra.com/p/133100/Greenhouse/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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