Who Uses This Software?

Mid-size companies that seek to improve the efficiency and accuracy of their accounts payable process and are using NetSuite, Microsoft Dynamics GP, Sage Intacct, QuickBooks.


Average Ratings

36 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MineralTree
  • www.mineraltree.com/
  • Founded 2010
  • United States

About Invoice-To-Pay

Exclusively for companies using NetSuite, Sage Intacct, Microsoft Dynamics GP and QuickBooks and processing at least 50 payments per month. No settlement accounts. Check, ACH, credit card, virtual card payment options. Mobile access. Approval hierarchy. Built-in fraud protection. MineralTree provides the easiest to use Accounts Payable (AP) and Payment Automation solution streamlining AP, giving customers unparalleled visibility and significant cost savings.


Invoice-To-Pay Features

  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management

Invoice-To-Pay Reviews Recently Reviewed!

Great Way to Eliminate Manual Bill Entry into your Accounting Software

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The system captures almost all of pertinent invoice details and creates a journal entry for you. Additionally, it allows for level of QA and approval that was a much need control.

Cons: The system does not currently allow for Credit Memos to be synced with QuickBooks. Also the reporting has improved but could use some more refinement.

Vendor Response

by MineralTree on October 09, 2017

Thank for for taking the time to submit a review for MineralTree Invoice-to-Pay. We are thrilled you no longer have to manually enter your bills into QuickBooks!

Initial Experience with MineralTree AP

Mar 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The combination of easy capture with the approval process. Paying the invoices in addition is just a great plus. Getting all three in one solution is going to be a big help.

Cons: I think the user interface is very plain in a few areas. The "Search" screen is very crude by today's standards though it is adequate. And while I understand the need for security, for anyone who works with the application all day the 5 minute timeout is a significant inconvenience. Complex passwords, two factor authentication are all reasonable to get logged in. However, once logged in there has to be some latitude for the customer to determine that their workstation is in a secure location and that the timeout can be increased.

Overall: I have found the MineralTree application to be very functional in providing us an automated process to capture, approve and pay our vendor invoices. It is easy to learn, setup and begin using. As with any application, there are a few user interface and feature changes we'd like to see... but it is light years ahead of our prior process. I think MineralTree will be a very efficient and cost effective solution for us.

Recommendations to other buyers: Only that with your integration to Intacct... I think it would be a great service for you to add the ability to pay expense reports to employees as well. You'd have to access the reports and the employee records... but the process would be identical to paying vendors. Then you'd handle all the payments from Intacct not just vendor payments.

Maria Hernandez

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Cons: i like that its easy, good features

Overall: I find MineralTree to be easy. Very complex, very easy to get around, helpful tips. Customer service is always on point when being called. The features are very helpful as well.

MineralTree Review

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the data capture elements as well as an organized way to manage accounts payable.

Cons: There are a few workflow issues; however, they are all minor and have no effect on actual operating

Overall: Our company switched over to MineralTree from a regular paper to Quickbooks system. The data capture and ease of use have been a tremendous asset to saving our company time. Quit wasting time on accounts payable and get back to working on your business.

Recommendations to other buyers: This software is for companies with relatively high invoice inflow and little time to manage that inflow.

Vendor Response

by MineralTree on December 12, 2016

Kyle, thanks so much for your review! I'm glad you are saving time with Invoice Capture - it's a great feature and 99.5% accurate!

The most difficult system

Dec 02, 2016
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Always difficult and a challenge to use. There is little or no customer support. They force frequent changes of my password

Vendor Response

by MineralTree on December 12, 2016

Alan, thanks for your review. I apologize for the customer support issues you are facing. Our Director of Customer Success will be in touch and will be your main point of contact. As for your password changes, we enforce a password change every 90-days to maintain the highest level of security for our customers.

Needs a little work

Nov 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Some features like split approval should be considered. Rerouting and partial approval can be helpful. Rest is very slick.

Vendor Response

by MineralTree on December 12, 2016

Hugo - Thanks for your review!

Easy to use, missing some features

Nov 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy connection to Netsuite, bills sync in 10 min.

Cons: Still making improvements to the software, limited reporting.

Overall: Mineral Tree was easy to connect to Netsuite and I like the real time sync. Their reporting is a little limited, ie can't run a report on your own to see all invoices pending review by a certain employee. There have been a few bugs that need fixing, but Customer Service is always available to help.

Vendor Response

by MineralTree on December 12, 2016

Paige, thanks so much for your review. Our Director of Customer Success will keep you informed as more functionality is rolled out!

Mineral Tree Review

Nov 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: NetSuite connection

Cons: No reports

Overall: I like the connection to NetSuite and being able to view the invoice in NetSuite. I would like to see a reporting option in Mineral Tree which we could use to run reports for accrued expenses at month end.

Recommendations to other buyers: No

Vendor Response

by MineralTree on December 12, 2016

Thanks so much for reviewing MineralTree, Kelly! Our Director of Customer Success will keep you informed as more functionality is rolled out.

Good AP software

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Connected to Netsuite.

Cons: Needs more work on reporting.

Overall: Pretty easy to use, connected to Netsuite really quickly, which is a good feature when it comes to closing for the month.

Recommendations to other buyers: Needs more support from reporting.

Vendor Response

by MineralTree on December 12, 2016

Helen, thanks for your review! Our Director of Customer Success will keep you informed as more functionality is rolled out.

Very effective and highly functional platform

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Configuration is very logical, with sound separation of the different fiscal management responsibilities, vendor and invoice processing controls, and payment disciplines.

Great for remote or decentralized staffing environment

Process workflow is very straightforward

Thoughtfully designed in-process management tools and reporting options

Customer support staff have been very prompt and thorough

Cons: May create some process flow challenges for smaller staffed organizations that may lack the staff leveling opportunity for the different authorization and approval levels built into the platform. I think this can be readily addressed in the approach you take to defining how the process flow will work within your unique operating group.

Overall: I think the MineralTree product configuration is very logical, with sound separation of the different fiscal management responsibilities, vendor and invoice processing controls, and payment disciplines. In that much of our staff works remotely, MineralTree offers our multiple users an easy to navigate platform that readily allows them to focus on their part in the process for entering, approving, and paying vendor invoicing activity. The process workflow is very straightforward, offering a range of (invoice) in-process management tools and reporting options to keep each of the individual users well informed throughout the transaction cycle. While I have only interacted with their customer support staff on a few occasions, they were very prompt and thorough in responding back to my requests. Transactional history is readily accessible through a variety of different reporting and visualization options, offering a full range of accounting and financial management alternatives for tracking our Company¿s activity. I would recommend the MineralTree platform to other organizations looking to simplify the cash disbursements cycle in their Company, particularly those working in decentralized approval environments.

Recommendations to other buyers: I would recommend the MineralTree platform to other organizations looking to simplify the cash disbursements cycle in their Company, particularly those working in decentralized approval environments.

Vendor Response

by MineralTree on December 12, 2016

Patrick, we appreciate your review and are so happy to hear you would recommend MineralTree!

Mineral Tree helps streamline AP Processing for SMB

Oct 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Solid internal control and separation of duties. Also speed at which new features and functionality are delivered.

Cons: Too many clicks to review the history and detail on a paid invoice.

Overall: I've used Mineral Tree with two different software integrations for about 2 years now. I'm impressed with the stability and speed at which improvements and new functionality is introduced. The application provides separate approval workflows for the invoice as well as the payments. This is very valuable in the organizations that I work with as invoices are approved by the various department heads, but the payments are approved by the CFO. No other bill pay solution I've found provides this separation.

Vendor Response

by MineralTree on December 12, 2016

Darla, thanks so much for your review! We're glad you love our segregation of duties functionality.

Super simple to use and relieves the workload of processing

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After using several other disbursement products, I found Mineral Tree to be extremely easy to use. We even rolled out to a client and had them using it to approve payments before we could train them officially. It was just that simple to use for the approvals and the processing. The fact that it integrates directly to the ERP and keeps payment data updated via the API means no worrying about extracts and file transfers. We just get down to the business of paying the bills.

Pros: Integration and simple interface.

Cons: Only a few UX tweaks could be drummed up to be cons - personal preferences. Not really any true cons.

Recommendations to other buyers: Review your options and check with the competitors on how you may have to handle the data extracts. With integration via API into the major systems, and an install-able integration tool on other stand alone ERP's, you'd be hard pressed to find a more streamlined, and connected solution.

Mineral Tree has saved many a headache!!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I love Mineral Tree! I no longer have to chase paper around the office or remember to pay a certain vendor in the future. All of this means I only have to "touch" an invoice once; which means I have time to focus on other tasks I'm assigned. My managers have transparency with regard to payables.

Invoicing Made Easy!!!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The multi-tiered admin approval. This feature makes it easy for other accounting admin to approve invoices under a certain dollar amount or for invoices involving a little more verification, you can payment approvals to require more than one approval.

Cons: I don't like the new layout.

Overall: Mineral Tree has simplified the A/P processing. Easy invoice uploads, approvals, and biller portal payments all through one platform. I would recommend this product for all organizations big and small.

Recommendations to other buyers: I thinks its great.

Vendor Response

by MineralTree on October 07, 2016

Hi Shernite, Thanks so much for your review. We'd love to hear your feedback regarding our new design and layout. If you're interested in sharing your feedback, please get in touch with us by emailing marketing@mineraltree.com!

Life Saver!

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our company switched from Concur to MineralTree and this system has been a life saver. With the connector between the system and QuickBooks Online my month end process is simple now and has saved me several business days during close. You can do the math to see the monthly and then yearly savings. The image capture feature is a huge help as well when it comes to audits. Do yourself a favor and at least give them a shot.

Pros: The customer service experience is top notch, the image capture system is above and beyond, and the automatically filled out invoicing information again saves time on every invoice.

Cons: Nothing I can even think of.

Recommendations to other buyers: At least give them a shot.

Great product

Oct 05, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Saves time, provides powerful capabilities to small companies.

Pros: Time saving, makes us bigger and more capable without adding accounting resources

MineralTree Review

Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: MineralTree is a cost effective solution for automating your AP process. We are able to send invoice approvals to managers directly through the system and it is a pretty straightforward application. We have MineralTree integrated with our quickbooks software.

Pros: I like the ease of use and without very little training it is pretty easy to get up an running and use the system. I like the approval routing features as well as the ability to upload PDF's of the invoices for review as well as having them stored electronically for our records.

Cons: We do occasionally have some issues/bugs with getting MineralTree and Quickbooks to sync regularly as they should. We typically are able to troubleshoot the problem on our own and get it resolved quickly, but it would be nice if this was a smoother integration.

Mineral Tree Time Saving

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of the initial installation of Mineral Tree.

Cons: The voice communication has some limitations. It takes a few times to reach a live person.

Recommendations to other buyers: Have a follow up meeting after the first month to discuss any issues.

MineralTree

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and implementation. Also, connects easily with bank account and ERP system.

Cons: Still feels like a small business so it's hard to get the updates or improvements we need on a timely basis

Recommendations to other buyers: We have extensively tested and used this software and have been able to see what works and what doesn't.

Mineral Tree - a refreshing work-in-progress

Aug 31, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Their customer service first and foremost, followed by the ease of use with the product.

Cons: The features that we would really like to see are still being developed. But who is patient in this day and age of technology?? :)

Overall: We started using Mineral Tree on a monthly trial basis in June. Overall they have been everything that they have promised. In addition, their customer service has been really excellent, which is a BIG selling point for us! We are still in the "infant" stages of working through kinks, but Mineral Tree has definitely reduced our processing time and expense for AP. They are indeed, what they claim to be, and are continuing to work on upgrading their product to improve both what they have now, and to add additional features that will be very useful to us in the future. I really like the way they work with you to set up the approval system for MT like we need it. They have been very nice to work with.

Recommendations to other buyers: I would definitely recommend that you investigate Mineral Tree for your AP needs, to see if it is the right fit for your company. They have a good, competitive product at a competitive price, and it is worth your time.

Vendor Response

by MineralTree on December 12, 2016

Judy - Thanks so much for your review! We are excited to continue our partnership and look forward to adding additional functionality in the near future.

MineralTree is a must have to scale your Finance Team!

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: MineralTree has saved a tremendous amount of time across our entire company. The entire accounts payable cycle is virtually automated through MineralTree. Invoices are captured and read via OCR when received via email from vendors, automatically routed to the appropriate team member for approval, and coded and posted to our ERP system by our Senior Accountant. Payments are submitted for review to the proper approvers and sent to vendors via the selected method (ACH, check, etc.). MineralTree has transformed our team and allowed us to focus our time on more value-add initiatives.

Vendor Response

by MineralTree on August 29, 2016

Thanks for the review, Jason! I'm glad to hear MineralTree is improving the AP process at your company.

My disbursement hero

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Api integration - no manual file transfers
Interface design
Ease of use

Cons: None at this time

Overall: Working with mineral tree with clients has been very easy to implement a and use. Our clients love it, our support is top notch, and they continue to release updates based on valued feedback from users and partners

Vendor Response

by MineralTree on August 29, 2016

Sharif, thanks so much for your review! I am so glad your clients love MineralTree and it has been easy to implement and use. Let us know if you have any questions going forward.

Time Saving!

Aug 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Approval routing and auto data entry

Cons: There have been some bugs but support team is always quick to address!

Overall: Mineraltree has saved our company an abundance of time! Eliminating data entry and the auto approval process has been a huge benefit!

Vendor Response

by MineralTree on August 29, 2016

Thanks for the review, Shannon! I'm glad MineralTree is saving OneSpace time on AP.

Love it, especially with some additional features

Jul 27, 2016
4/5
Overall
4.5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, great customer support. The most beneficial part is not having to cut the checks

Cons: Lack of mobile support/responsiveness - Add this and you'll be a very competitive product. Better User invoice approval process - Currently users have to submit an invoice, then approve. They should be able to submit and approve in the same step.

Recommendations to other buyers: Definitely streamlines our AP payment process. Eliminates paper shuffling!

Vendor Response

by MineralTree on July 29, 2016

Thanks for your review, Don! We're working to expand our mobile support, and will keep you posted on our progress. We're also continually enhancing our invoice approval configurations, and the setting that you've suggested is high on the list.

AP made easy

Jul 26, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to navigate. Friendly customer service.

Cons: Program can be glitchy at times. A few tweaks could make the program even more user friendly. Default itemization of all invoices

Overall: MT has been a great asset to our community! Overall, I would recommend this product to any company for their AP.

Recommendations to other buyers: Offer an option to turn on/off the itemization of invoices. Allow for a full-screen view of invoices under the invoice details section. Updating the search algorithm to allow more flexibility when searching for invoices/vendors/payments, etc.

Vendor Response

by MineralTree on July 28, 2016

Thanks for the review, Ken! Currently, you can turn on/off the itemization of invoices at a company level. We are releasing a new feature in the coming weeks that updates the invoice detail screen in its entirety, but in the meantime, you can view an invoice in full-screen via the computer icon button in the document viewer. We¿d love to speak with you directly to hear more feedback - our Director of Customer Success will be reaching out to you soon.

MT Enhances Control of AP

Jul 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mineral Tree automatically syncs to my clients' Intacct accounts and the customer service is exceptional.

Cons: I wish the invoice viewing portal was better designed and that the inbox email capture system was more reliable.

Overall: MineralTree is a great software for automating your AP workflow. It allows for multiple levels of control throughout the invoice to pay process. I can easily code and confirm invoices for company owners to review for payment. Additionally, invoice approvals can be required for invoices that meet certain criteria (e.g., amounts, vendors).

Recommendations to other buyers: If you have recently made changes in your Intacct account check to see when the most recent sync was. If Intacct has not yet synced to Mineral Tree the GL balance you are viewing may be wrong.

Vendor Response

by MineralTree on July 26, 2016

Thanks for the review, Zachariah! You'll be happy to hear that in the next few weeks we will be releasing a redesigned invoice detail screen that is much easier to use.

Timesaving

Jul 13, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Not having to file invoices and mail out checks.

Cons: The inability to make certain changes once an invoice has been posted.

Overall: Mineral Tree is a huge time saver and really cuts down on the need for filing paperwork, having to get checks signed and having to mail out checks.

Vendor Response

by MineralTree on July 14, 2016

Lynn, thanks so much for your review! For Intacct users, the only invoice field that cannot be modified after posting to Intacct is the GL posting date. In the coming weeks we will be updating our sync capabilities, at which point we will be able to support changes to that field as well. Should you have any questions about field updates, please contact MineralTree support at 855-672-9669.

MineralTree Review

Jun 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: MineralTree is a program that allows my company to pay vendors in a shared economy setting. It consolidates a lot of our work, and does make our lives significantly easier by automating our payment process.

Pros: The process of synchronizing payments with QuickBooks, and processing payments is easy to use and slick.

Cons: There have been several times when synching with Quickbooks has been significantly delayed that have hindered our workflow. Other than this, great product.

Vendor Response

by MineralTree on July 13, 2016

Thanks for reviewing MineralTree!

They send check so we don't have to

Jun 30, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it syncs to our financial systems and updates customer records.

Cons: Sometimes it isn't timely with the syncing between systems.

Recommendations to other buyers: Integration was easy and seamless for us and our customers

Vendor Response

by MineralTree on July 29, 2016

Thanks for taking the time to review MineralTree, Julie. You'll be happy to hear that we are releasing a product update next month that will speed up the time between sync cycles.

Review of MineralTree

Jun 30, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I appreciate the simplicity of the webpage, and the logical flow.

Cons: There are a lot of things that go wrong. These issues range from constant issues with synching with Quickbooks to our payee's receiving emails we have asked that they not receive.

Recommendations to other buyers: I would recommend keeping a close eye on the transaction amounts and the details for each vendor.

Vendor Response

by MineralTree on July 29, 2016

Thanks for the review, William. We are working to reduce sync errors and improve reporting so stay tuned for future product releases.

Good solution for cutting checks

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Overall: I have used MT to pay checks from QuickBooks Online for the past 6 months and it has been an easy process, and saves a ton of time compared to even doing a few manually.

Vendor Response

by MineralTree on July 13, 2016

Thanks, Josh! We appreciate you taking a few moments to review MineralTree.

Great Tool To Streamline AP Invoice Entry and Payments

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, streamlined AP processes well, highly responsive customer service team, very collaborative and user-focused. Not a sign-up and never hear from them again kind of company - very engaged and a rarity in today's marketplace.

Cons: Would like the window pop-up for invoice entry to be larger so it fills more of the screen overall like the homepage does. Other than that, really no complaints to date.

Overall: MineralTree has been great to work with-especially in terms of feedback. When we originally started using the software, some features were missing that we really wanted to see added, so we shared our feedback with the CS Team and our requests were answered in the next two releases. That is immensely valuable as we know that if our needs ever changed and we required the software to function in a different capacity, we could work with the MineralTree team to devise a solution to fit our needs. There have been very few issues thus far, the only one worth mentioning being a glitch that caused a delay in invoice processing for a day or two; upon reporting the issue the team immediately responded and kept us informed of the status of the fix so we were never left wondering. The amount of time spent capturing vendor invoices has been greatly reduced, and errors minimized since entry is automated. Now, instead of spending time on data entry we can automate that portion and better utilize our staff for approval and review, and other more meaningful tasks that can add value to the business versus simply keying in invoices. While we don't utilize the system for Payments currently, I've personally used the software for another business and leveraged Payments. The Payments made check issue incredibly easy, especially when the check-signer was busy or out-of-town. Overall, highly recommend and very pleased.

Recommendations to other buyers: Try it!

Vendor Response

by MineralTree on July 13, 2016

Thanks for the review, Brooke. You'll be excited to hear that we will be enhancing the invoice screen in an upcoming feature release. Stay tuned!

MineralTree is the go to for AP Automation

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of the software is its ease of use. Setup was a breeze, and syncing is always on point. Invoice Capture is also a nice feature of the software helping assist with recurring bills that are easy to enter so we can focus on more complicated bill entry. Customer Service is incredible on the off chance there is a problem.

Cons: The biggest con I would say is its US only. If there was some way to have the software sync with our UK account as well it would be great.

Overall: I have been using MineralTree for 2+ years and can't give them enough praise. They have been a lifesaver when it comes to Accounts Payable and have contributed to countless hours saved in automating the AP process. No company should be cutting physical checks, worry about signatures, paper documents, chasing people for approvals etc. MineralTree can handle everything from invoice capture to payment and automating everything in between.

Vendor Response

by MineralTree on July 13, 2016

Thanks, Peter! We appreciate you taking some time to review MineralTree. You'll be happy to hear that we are planning to expand support to international entities as well as support international payments.

Slashing Time

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to capture and retain documents for review and recovery has been a wonderful resource. Being able to streamline the review, approval, and payment process with such ease has made the accounts payable process mobile which works great with our company. Most of all the continued improvement of the software impresses me. MineralTree continues to strive to fill gaps and provided services that directly benefit the A/P process .

Cons: There is still an opportunity to solve the issue of vendors that require an additional document be included with a payment. These payments are currently still done manually outside of MineralTree.

Overall: We started using MineralTree hard and fast. We utilized the multiple review & approval process, the document capture and nearly every payment method possible. We saved time being able to pull documents for audit with the great search feature. This used to be time consuming searching in filing cabinets. The payment process saves time where we used to print manual checks, stuff the envelopes and then attach the bill stub to be filed. Now it is at the push of the button. So many of my vendors have commented how they appreciate the email remittance that is sent out with each payment. Then things amped-up when Invoice Automation rolled out. This cut processing time in half.

Recommendations to other buyers: I value most the partnership that MineralTree has made with my company. When things have a hiccup and everyone has them the most important factor is how the teams respond to the challenges and the communication. MineralTree has been top notch.

Vendor Response

by MineralTree on July 13, 2016

Thanks for taking the time to review MineralTree, Kristi! Later this year you will see enhancements to our vendor remittance emails allowing you to attach additional documentation.

Worth every penny

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of time it saved from cutting manual checks.

Cons: We've had issues when working with it in QB's hosted on Right networks. However, the customer support has been fantastic!

Overall: I am using MineralTree for a second company if that tells you anything. It seamlessly integrates, the customer support is fantastic, and built-in controls make my audits a breeze.

Recommendations to other buyers: Use it...now.

Vendor Response

by MineralTree on July 13, 2016

Thanks for taking a few minutes to review MineralTree, Sean.

Easy check managaement!

Nov 23, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and a great value! Works well with my QuickBooks program.

Cons: Software updates are a little difficult like any other program changes.

Recommendations to other buyers: You have tro try it to see how easy it is to use, and see the time you save!

Vendor Response

by MineralTree on July 29, 2016

Ed, thanks for the review! We are working to improve communication about software updates and make this as easy as possible going forward.