# AngelTrack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AngelTrack Software - reviews, pricing plans, popular comparisons to other EMS products and more.

Source: https://www.capterra.com/p/133126/AngelTrack

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# 

 AngelTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AngelTrack

## What is AngelTrack?

AngelTrack is NEMSIS-certified NFIRS-listed EMS ambulance and fire software in the cloud. Includes dispatch, call-taking, crew scheduling, PCR/EMR, all NFIRS modules, QA, billing, invoicing, state auto-uploaders, fleet, timeclock, and HR. A single secure online application, accessible anywhere, from any device, runs your whole EMS+fire organization. All roles can be performed from the office, from the field, and from home.

## What is AngelTrack used for?

[EMS](https://www.capterra.com/ems-software/)[Fire Department](https://www.capterra.com/fire-department-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$599

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AngelTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://angeltracksoftware.com&name=AngelTrack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AngelTrack

4.5 (4)

VS.

[4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

Starting Price

$599

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.5 (74)

Value For Money

5.0 (4)

Value For Money

4.4 (71)

Customer Service

5.0 (4)

Customer Service

4.6 (73)

## AngelTrack alternatives

[4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/)

Starting price

$1200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/)

Starting price

$9000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (1)](https://www.capterra.com/p/10009247/NovusMED-NEMT-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Availability Indicator

Indication whether a resource is available or protected from allocation

AngelTrack 46 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Indication whether a resource is available or protected from allocation

Create, manage, and send invoices or bills to customers

Process of submitting and following up on claims with insurance companies

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Capture information regarding dispatch, movement, and delivery of goods/resources

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digitally sign online documents

Coordinate emergency medical response

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

A list of events with their respective dates

Manage the maintenance of building facilities

Management of commercial motor vehicles for work-related purposes

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Intended for medical use such as diagnosis, treatment, and consultation

Monitor fuel consumption and optimize fuel usage

Visualize locations on a map

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Manage and support multiple locations

Manage and record overtime hours for hourly employees

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Notifications that are delivered to users as soon as an event occurs

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Facilitate the scheduling and coordination of employee shifts

Track the status over time for a request, process, asset, or transaction

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Repair of any type of motor vehicle

Get Advice

We can help you find the software with the features you need.

Features

5.0 (4)

5.0

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Basic

$599.00

Flat Rate,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(2)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Larry T.

CEO

### "The best all around and most cost effective ambulance management tool I have ever used! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2017

Invaluable management tool that help me stay in constant contact with what is happening. This is chocked full of benefits for owners.

Pros

Pros: Has everything at your fingertips no matter where I am. I can access it from any device with inertnet access. Cons: No internet- no access

Cons

I absolutely love this software, but if I have to pick the least favorite part is if for some reason there is no internet access thwn I cannot access AngelTrack.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Eric W.

Director of Operations

### "Customer support representative and his team are excellent to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 5, 2017

Pros

This software is very easy to use and provides a turn key ready system. The integration for state reporting and billing is very valuable to our operation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Amanda N.

President/CEO

Hospital & Health Care

### "Awesome customer service! Affordable option for smaller companies that doesn't sacrifice quality! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2017

HR, dispatch and and field PCR capabilities in an all-in-one system for an affordable price

Pros

The customer service. From the moment we called to inquire about their products, we knew something was different about this company. The customer representative stayed on the phone with us for about an hour answering all of our questions. He gave us the numbers to other clients in the state so we could call and see for ourself what real life client reviews were like. Anytime we have had an issue come up we have called the customer support number and they have quickly helped us come up with a solution.

Cons

We would like to see the ability to email a report to our hospital directly within the program. We have made this request and we are told their software team is working to accommodate it. So, we expect it to be functional soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kevin C.

President

Transportation/Trucking/Railroad

### "Outstanding EMS Billing Software with Many Added Features!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2016

I have been looking for a software that captures your entire business model of EMS with an easy to use, implement, view and understand format not only for the individual but for the entire organization within the EMS structure. Angel Track Software was designed with the owner in mind. A complete package to run your maintenance of your units, fuel reports, payroll, time keeping along with dispatch of units. Tracking of units along with maximizing coverage efficiency. This EMS Billing / Collections and many more features was built with easy to understand software format. My past 21 years of dealing with complicated and expensive software for billing / collections / computer aided dispatch requiring at times weeks to understand has been solved by Angel Track Software! "Plug and Play" is the new 21st century software of EMS has arrived! There are so many other features I could go on and on! Thank you for taking the time to develop a EMS software for the biller, coder, owner, manager, paramedic, wheelchair driver in mind!

Pros

Complete Overview of every aspect of the EMS organization. Paperless and on the go software. Any internet connection from any browser and your plugged into your organization. Being able to take a call from a facility and on the fly pull up the software and do anything you would if you were at the dispatch center or billing office. Make any notes on a specific call or assign a incident to review with management or employee.

Cons

Very little I do not like. Some features I have discussed with software engineers has either been implemented or is on the horizon to be implemented.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)