Who Uses This Software?

EMS ambulance, wheelchair, gurney, and car transport services, EMT and paramedic, plus on-scene labs and telemedicine.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $499.00/month
  • Pricing Details
    One flat rate per month, all features included, no other charges.
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AngelTrack
  • angeltracksoftware.com
  • Founded 2011
  • United States

About AngelTrack

AngelTrack is NEMSIS certified EMS ambulance software in the cloud. Includes dispatch, call-taking, PCR/EMR, QA, billing, invoicing, fleet, timeclock, and HR. A single secure online application, accessible anywhere, from any device, runs your whole EMS organization. All roles can be performed from the office, from the field, and from home.


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AngelTrack Features

  • Availability Indicator
  • Billable Items Tracking
  • Daily Unit Loading Analysis
  • Dispatch Monitoring
  • Electronic Signature
  • EMS Service Roles Time Clock
  • Equipment Tracking
  • Fleet Management
  • NEMSIS Compliance
  • Patient Database
  • Point-of-Service Data
  • Refusal Statements
  • Shift Management
  • Supply Management

AngelTrack Reviews Recently Reviewed!

Customer support representative and his team are excellent to work with

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to use and provides a turn key ready system. The integration for state reporting and billing is very valuable to our operation.

Awesome customer service! Affordable option for smaller companies that doesn't sacrifice quality!

Sep 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service. From the moment we called to inquire about their products, we knew something was different about this company. The customer representative stayed on the phone with us for about an hour answering all of our questions. He gave us the numbers to other clients in the state so we could call and see for ourself what real life client reviews were like. Anytime we have had an issue come up we have called the customer support number and they have quickly helped us come up with a solution.

Cons: We would like to see the ability to email a report to our hospital directly within the program. We have made this request and we are told their software team is working to accommodate it. So, we expect it to be functional soon.

Overall: HR, dispatch and and field PCR capabilities in an all-in-one system for an affordable price

Outstanding EMS Billing Software with Many Added Features!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Complete Overview of every aspect of the EMS organization. Paperless and on the go software. Any internet connection from any browser and your plugged into your organization. Being able to take a call from a facility and on the fly pull up the software and do anything you would if you were at the dispatch center or billing office. Make any notes on a specific call or assign a incident to review with management or employee.

Cons: Very little I do not like. Some features I have discussed with software engineers has either been implemented or is on the horizon to be implemented.

Overall: I have been looking for a software that captures your entire business model of EMS with an easy to use, implement, view and understand format not only for the individual but for the entire organization within the EMS structure. Angel Track Software was designed with the owner in mind. A complete package to run your maintenance of your units, fuel reports, payroll, time keeping along with dispatch of units. Tracking of units along with maximizing coverage efficiency. This EMS Billing / Collections and many more features was built with easy to understand software format. My past 21 years of dealing with complicated and expensive software for billing / collections / computer aided dispatch requiring at times weeks to understand has been solved by Angel Track Software! "Plug and Play" is the new 21st century software of EMS has arrived! There are so many other features I could go on and on! Thank you for taking the time to develop a EMS software for the biller, coder, owner, manager, paramedic, wheelchair driver in mind!

Recommendations to other buyers: If you are in the market to purchase software be sure to view this software for its completeness compared to other softwares on the market and the expense you have to go through. This software answers most if not all of a EMS operations needs.