# Cin7 Omni Pricing 2026 | Capterra

> Learn more about Cin7 Omni pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/133133/Cin7/pricing

---

# Pricing for Cin7 Omni

[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Write a Review!

## [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### Standard

$349

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Standard plan includes:

-   6000 Sales Order Volume/Year
-   Standard Manufacturing
-   Generative AI
-   Mobile Applications
-   Via API & Partner solution

### Pro

$599

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Pro plan includes:

-   24000 Sales Order Volume/Year
-   Standard Manufacturing
-   Generative AI
-   Mobile Applications
-   Via API & Partner solution

### Advanced

$999

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Advanced plan includes:

-   120000 Sales Order Volume/Year
-   No Limit Inventory Locations
-   Advanced Warehouse Management icon
-   Standard Manufacturing icon
-   Material Requirements Planning (MRP)

### Omni

Custom Quote Available

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Omni plan includes:

-   Accounting Integration
-   Standard Warehouse Management
-   Standard Manufacturing
-   Mobile Application
-   Native & Partner Solution

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## What do others say about [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) pricing?

Pricing RatingN/A

Value For Money[4.1(600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Pros

Cons

[Read All 600 Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

Read Full Reviews Below

Liza T.

COO

Publishing, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

September 17, 2025

"It has potential but ..."

**Overall:** We’ve spent the past 8 weeks implementing Cin7 Omni, and while the platform has potential, there were several challenges that hindered our experience. We are a small organization with a team of just 10 people, and given our size, we couldn’t afford a third-party partner to assist with implementation. We were initially sold on the idea of having an onboarding specialist to guide us through the process. However, the specialist assigned to us, though eager to help, was new to the role. While he made genuine efforts to understand our requirements, his limited experience occasionally slowed down the process. At times, we felt that we weren’t getting the most efficient support and that the company could benefit from assigning a more experienced person to the job. One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions. This issue was frequent, and I often had to log out and back in to resolve it—sometimes taking up to 5 minutes to clear. Another key limitation is the customization of fields. We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process. We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing product and quantity. Unfortunately, we were unable to import custom pricing, which became a major hurdle for large orders (up to 500 lines). Additionally, we faced challenges with branch management. The system defaults to a "Main Branch," which we requested to be removed and replaced with our actual branch. While Cin7 indicated that this was done, the Main Branch continued to reappear in forms. We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more time-consuming than expected. Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several attempts to resolve this, the issue persists. As a small team with only one physical store, we can only imagine how complicated things would be with multiple locations. Lastly, the integration with HubSpot is very limited, syncing only basic contact and product information, which was another disappointment. Similarly, the Shopify-Cin7 sync is restricted to a narrow set of fields. It would have been helpful to have a clearer understanding of what data is actually integrated before committing to the platform. Overall, while Cin7 Omni has promise, the support process and system limitations made it challenging for us to achieve the smooth, efficient experience we were hoping for. We hope that Cin7 will address these issues to improve the onboarding and functionality for future users.

**Pros:** \-User-friendly interface that’s easy to navigate -Integration with Shopify and Xero -Copy-and-paste import feature (useful in many areas) -Centralized inventory management across products and locations -Cloud-based system, accessible from anywhere

**Cons:** \-Onboarding support lacked experience and slowed down implementation -Frequent error messages requiring logouts to resolve -Limited custom field options (text only, no dropdowns or numerical fields) -Importing custom pricing into Sales Orders not supported -Shopify click-and-collect sync issues with incorrect default branches -Support team lacks deep understanding of business processes -Limited integrated fields across third-party platforms like Shopify and HubSpot

**Alternatives Considered:** [NetSuite](https://www.capterra.com/p/135757/NetSuite/), [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) and [Unleashed](https://www.capterra.com/p/126644/Unleashed/)

**Reasons for Choosing Cin7 Omni:** Pricing, native integrations, good UI and onboarding feature.

**Switched From:** [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

**Reasons for Switching to Cin7 Omni:** Wanted a cloud based inventory management system

Liza T.

COO

Publishing, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

September 17, 2025

"It has potential but ..."

**Overall:** We’ve spent the past 8 weeks implementing Cin7 Omni, and while the platform has potential, there were several challenges that hindered our experience. We are a small organization with a team of just 10 people, and given our size, we couldn’t afford a third-party partner to assist with implementation. We were initially sold on the idea of having an onboarding specialist to guide us through the process. However, the specialist assigned to us, though eager to help, was new to the role. While he made genuine efforts to understand our requirements, his limited experience occasionally slowed down the process. At times, we felt that we weren’t getting the most efficient support and that the company could benefit from assigning a more experienced person to the job. One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions. This issue was frequent, and I often had to log out and back in to resolve it—sometimes taking up to 5 minutes to clear. Another key limitation is the customization of fields. We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process. We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing product and quantity. Unfortunately, we were unable to import custom pricing, which became a major hurdle for large orders (up to 500 lines). Additionally, we faced challenges with branch management. The system defaults to a "Main Branch," which we requested to be removed and replaced with our actual branch. While Cin7 indicated that this was done, the Main Branch continued to reappear in forms. We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more time-consuming than expected. Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several attempts to resolve this, the issue persists. As a small team with only one physical store, we can only imagine how complicated things would be with multiple locations. Lastly, the integration with HubSpot is very limited, syncing only basic contact and product information, which was another disappointment. Similarly, the Shopify-Cin7 sync is restricted to a narrow set of fields. It would have been helpful to have a clearer understanding of what data is actually integrated before committing to the platform. Overall, while Cin7 Omni has promise, the support process and system limitations made it challenging for us to achieve the smooth, efficient experience we were hoping for. We hope that Cin7 will address these issues to improve the onboarding and functionality for future users.

**Pros:** \-User-friendly interface that’s easy to navigate -Integration with Shopify and Xero -Copy-and-paste import feature (useful in many areas) -Centralized inventory management across products and locations -Cloud-based system, accessible from anywhere

**Cons:** \-Onboarding support lacked experience and slowed down implementation -Frequent error messages requiring logouts to resolve -Limited custom field options (text only, no dropdowns or numerical fields) -Importing custom pricing into Sales Orders not supported -Shopify click-and-collect sync issues with incorrect default branches -Support team lacks deep understanding of business processes -Limited integrated fields across third-party platforms like Shopify and HubSpot

**Alternatives Considered:** [NetSuite](https://www.capterra.com/p/135757/NetSuite/), [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) and [Unleashed](https://www.capterra.com/p/126644/Unleashed/)

**Reasons for Choosing Cin7 Omni:** Pricing, native integrations, good UI and onboarding feature.

**Switched From:** [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

**Reasons for Switching to Cin7 Omni:** Wanted a cloud based inventory management system

[Read All 600 Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

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