--- title: "Cin7 Omni Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cin7 Omni the right Inventory Management solution for you? Explore 602 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133133/Cin7/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Cin7 Omni 4.3 (602) [View alternatives](https://www.capterra.com/p/133133/Cin7/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Cin7 Omni Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews MT Mike T COOWholesale, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI.“ March 17, 2026 LT Liza T COOPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing product and quantity.“ September 17, 2025 AD Allan D DirectorConsumer Goods, 11 - 50 employeesUsed the software for: More than 2 years. “We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more clearly articulate what the "best practice" settings are when configuring the software for a typical business.“ July 31, 2025 LT Liza T COOPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several attempts to resolve this, the issue persists.“ September 17, 2025 AD Allan D DirectorConsumer Goods, 11 - 50 employeesUsed the software for: More than 2 years. “Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with.“ July 31, 2025 LT Liza T COOPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more time-consuming than expected.“ September 17, 2025 ML Monique L Head of OperationsRetail, 2 - 10 employeesUsed the software for: 1-2 years. “sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!“ August 14, 2025 LT Liza T COOPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions.“ September 17, 2025 ## Showing most helpful reviews Showing 1-25 of 602 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Admin Assistant Used the software for: 1-3 years ### "Extremely Disappointing Experience – Poor Inventory Management and Appalling Customer Service" October 15, 2026 1.0 Pros From start to finish (and even beyond) this software product has been the biggest waste of money, time and resources. Cons As an inventory management system, Cin7 failed to deliver on the most fundamental requirement: accurate stock control. We could never get our inventory correctly aligned, to the point where we had to engage a Cin7 consultant to investigate and rectify the issues. Even with specialist assistance, resolving the problems proved extremely difficult. The consultant ultimately uncovered numerous issues with our Cin7 setup. Customer service was equally disappointing. Whenever we raised concerns, Cin7 frequently blamed our third-party logistics (3PL) provider, while our 3PL pointed the finger back at Cin7. We were left caught between the two, with little accountability and no satisfactory resolution. Perhaps most concerning is that we ceased using Cin7 more than 18 months ago, yet the company continues to process B2B orders and collect customer payments through a portal we have repeatedly requested they deactivate. Despite multiple requests over the past 18 months, Cin7 has still failed to shut it down. This is completely unacceptable. A business should be able to trust its inventory management system, expect competent technical support, and have confidence that account cancellations and deactivation requests will be actioned. Our experience with Cin7 fell short on all three fronts. Based on our experience, I would strongly caution other businesses against choosing Cin7. The ongoing failure to resolve issues, take accountability and action repeated requests has cost us considerable time and created unnecessary operational headaches. We would not use Cin7 again. Review Source R Reviewer Senior Supply Chain Executive Used the software for: Less than 1 year ### "Thanks for Chamal Wettasinghe for great CS " June 10, 2026 5.0 Great customer service and fast respond to customer need . Pros They respond very fast for the customer service and make me feel warm. Cons N/A....i am still new to explore it. Review Source R Reviewer COO Used the software for: 3-5 years ### "Reliable Platform with Powerful API Flexibility" March 27, 2026 5.0 We have been using Cin7 Omni for the past 5 years, and overall our experience has been very positive. The platform has been reliable and scalable as our business has grown. One of the biggest advantages for us has been the API, which allowed us to build custom side applications and tailor the system to our specific workflows. This flexibility has made a significant impact on our operations. Pros What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI. Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency. Cons Overall, there isn’t much we dislike about Cin7 Omni, as it has been working very well for our needs. If anything, some advanced customizations can require additional setup or workarounds, but nothing that significantly impacts our day-to-day operations. Review Source R Reviewer Mr Used the software for: 3-5 years ### "Great all round inventory management and small business application that will give you 90% of what you need" March 24, 2026 4.0 We have been using CIN7 for nearly 12 years and have grown with the product. Our experience has mostly been positive, and the application has grown with our business, allowing us to do most of what we need from POs and manufacturing, all the way through to quotes, sales invoices, and integration with our Xero accounting package. Pros It is a great platform for small-business inventory, sales, and POs. Costing, invoicing, and simple production jobs are all included, which rounds off most of what we need for the business. Easy integration to Xero for our accounting. Easy integration to Shopify for our B2B and B2C sites. Cons Generally, the support is quite limited and slow - they have lost all flexibility. Online chat has a limited understanding of the product, and since we have been using it for over 10 years, we tend to know more than they do. We stopped using their B2B site and also their POS software. Both were clunky and limited. Found alternatives through Shopify for both. Review Source R Reviewer Production Planner Used the software for: 1-3 years ### "Great Support! " February 18, 2026 5.0 Really great experience, I felt really looked after and supported. \[sensitive content hidden\] helped me understand the process of what I needed to do. Pros Technical Support Specialist - \[sensitive content hidden\]. \[sensitive content hidden\] helped me with a large project we have upcoming and how best to navigate it and ensure its systematic. Really grateful for the time and patience he had with me. Cons No cons to reportNo cons to report - The whole process was very helpful and insightful and I now understand how to manage this project Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Not suitable for my business." December 13, 2025 3.0 Ever increasing costs for ever decreasing functionality and service. I have just submitted my notification of cancellation after 3 years using the system. Pros Cin7 showed a lot of promise early on being able to sync to multiple shopify stores. Interface of the system is user friendly. Cons Unfortunately my data including inventory levels and value conti ies to be corrupted. When Iraise these issues with Cim7 support they fix the issue but never share with you what the issue is in the back end. Support is slow and ticketed and often tickets go unresolved. Review Source R Reviewer Operations Specialist Used the software for: Less than 1 year ### "Satisfied with the help Cin7 support team member \[sensitive content hidden\] provides always!" December 4, 2025 5.0 Pros \[sensitive content hidden\] was so great at willing to help, finding the answer and resolving my issues. He is very knowledgable. Cons Time difference with our location delayed the resolution of my ticket. If Cin7 can match company locations with Cin7 support team locations, tickets would be resolved faster. However I have nothing else in mind for a Con. Review Source R Reviewer COO Used the software for: Less than 1 year ### "It has potential but ..." December 3, 2025 4.0 We’ve spent the past 8 weeks implementing Cin7 Omni, and while the platform has potential, there were several challenges that hindered our experience. We are a small organization with a team of just 10 people, and given our size, we couldn’t afford a third-party partner to assist with implementation. We were initially sold on the idea of having an onboarding specialist to guide us through the process. However, the specialist assigned to us, though eager to help, was new to the role. While he made genuine efforts to understand our requirements, his limited experience occasionally slowed down the process. At times, we felt that we weren’t getting the most efficient support and that the company could benefit from assigning a more experienced person to the job. One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions. This issue was frequent, and I often had to log out and back in to resolve it—sometimes taking up to 5 minutes to clear. Another key limitation is the customization of fields. We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process. We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing product and quantity. Unfortunately, we were unable to import custom pricing, which became a major hurdle for large orders (up to 500 lines). Additionally, we faced challenges with branch management. The system defaults to a "Main Branch," which we requested to be removed and replaced with our actual branch. While Cin7 indicated that this was done, the Main Branch continued to reappear in forms. We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more time-consuming than expected. Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several attempts to resolve this, the issue persists. As a small team with only one physical store, we can only imagine how complicated things would be with multiple locations. Lastly, the integration with HubSpot is very limited, syncing only basic contact and product information, which was another disappointment. Similarly, the Shopify-Cin7 sync is restricted to a narrow set of fields. It would have been helpful to have a clearer understanding of what data is actually integrated before committing to the platform. Overall, while Cin7 Omni has promise, the support process and system limitations made it challenging for us to achieve the smooth, efficient experience we were hoping for. We hope that Cin7 will address these issues to improve the onboarding and functionality for future users. Pros \-User-friendly interface that’s easy to navigate -Integration with Shopify and Xero -Copy-and-paste import feature (useful in many areas) -Centralized inventory management across products and locations -Cloud-based system, accessible from anywhere Cons \-Onboarding support lacked experience and slowed down implementation -Frequent error messages requiring logouts to resolve -Limited custom field options (text only, no dropdowns or numerical fields) -Importing custom pricing into Sales Orders not supported -Shopify click-and-collect sync issues with incorrect default branches -Support team lacks deep understanding of business processes -Limited integrated fields across third-party platforms like Shopify and HubSpot Review Source R Reviewer Director Used the software for: Less than 1 year ### "Geting on board with Cin7" June 21, 2022 5.0 The platform is clearly laid out and fairly easy to navigate. The move to the new Cin7 system has meant a mass migration of a lot of information but has been surprisingly easy to ensure all our stock is reflected and priced correctly in the new platform. The help feature and Cin7 academy have proved invaluable in filling any knowledge gaps, and we have received great assistance in ironing out any issues from the customer support given. Pros The onboarding experience has been going very smoothly largely due to the wealth of information provided thru the Cin7 Academy, as well as customer support given for any integration and learning issues through active meeting sessions. Our contact \[SENSITIVE CONTENT\] has been most helpful. Cons Have yet to run into any major hiccups as only in first month or so of using software, so far no major issues, platform can perform all tasks required as out previous software had. Review Source R Reviewer Operations Manager Used the software for: Less than 1 year ### "Excellent Support and user Friendly System" February 25, 2025 4.0 Great Experience with lots of support to get you started Pros How user friendly it is, also the support you get to intergrate the system the response time is quick also. Cons WMS system is very basic and limiting for what we needed have to integrate another system now. Review Source Verified Reviewer Owner Used the software for: 3-5 years ### "Horrible service and way too buggy for the price " April 25, 2023 2.0 Very poor. Expensive, buggy and the price increases are ferocious. Pros Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP. Cons Pricing is punitive to smaller businesses and you are forced to pay far too much when only using certain parts of the platform. The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed. Review Source R Reviewer IT and Marketing Manager Used the software for: Less than 1 year ### "CIN7 in the first 6 months" October 10, 2023 4.0 With most software companies such as SAP or Dynamics you would have on-boarding members onsite for a period of time and people on the phone while you transition. I felt that the on-boarding system used by CIN7 is very frustrating, you have to watch several academy videos to teach yourself the system and everything is done by emails that take a while to be answered and zoom calls. If you are stuck and just want to press on you are hindered my the time it takes to get the answers you need or actions in place. That said My on-boarding members are very proactive and knowledgeable and have helped create and manipulate functionality. Overall I am really pleased with the results and the future possibilities now we are using cloud based systems and CIN7. Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all orders out the door. I take that as a result and look forward to integrating more systems and apps via API in the coming months. Pros Moving to a new system is always a worry for a multi currency multi million pound business. I felt the transition from an outdated desktop system was pretty smooth. The import features are excellent and extremely flexible for Customer/Supplier lists, stock,PO's and SO's. The ability to have multiple currency cost pricing on inventory items is excellent. Adding contract and discount pricing to clients on an individual bases works really well. Stock kits or BOM work nicely and the connection to our external accounting package seems solid. Cons I feel the WMS side for the warehouse needs more attention. The ability to see more order detail from the order screen is required, the ability to expand an order view from that screen would have been really useful to see what items are on the job as a minimum without having to release to pick to see the order. The packing section does not allow to select multiple orders to the same destination for packing together. Not being able to allocate a supplier bill to multiple PO's without merging them into a single PO. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Cin7 or the others." August 10, 2022 4.0 Pros Inventory management in Cin7 gives a very clear and precise overview of our business. Managing inventory by using Cin7 is super easy and clear. We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our inventory, as we are a product-based company, inventory asset is the most valuable asset to us. Inventory tracking with Cin7 is very detailed! We can trace the sales order back to its source, which stock we used for a particular sales order. If there's quality issues or any other issues arise with a sales order, we know which batch or purchase order the stock comes from and we could perform quality inspections to the entire batch or purchase to prevent the same issue arising again, which ensures customer satisfaction. Inventory tracking at each location is also extremely detailed, it may not be the most user friendly (even though it's already very user friendly), but it gives a very detailed information of tracking every single unit we have on every single location, including Amazon FBA. Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be. Improvements could be made on to these functionalities for sales demand forecasting, reordering based on lead time and safety stock. Currently, we use Inventory Planner to predict, forecast, and reorder our inventory. Cons The software integrates with ShipStation for label printing, there're multiple extra steps for our warehouse team to print the shipping label from ShipStation, rather than directly in Cin7. ShipStation only expose carrier packages, instead of custom package types via API, which we couldn't select the custom package types in Cin7's WMS app for direct label printing. And the workflow for packing and shipping in WMS could be improved, a lot to be improved. Custom product label needed to write CSS code. We print product or purchase order label on different label size and that took me 6 hours to write, since my major in university is not computer science. Review Source Flying Eyes M. Operations Manager Used the software for: Less than 1 year ### "High-Powered Tech for a Fraction of the Cost" May 20, 2021 5.0 We are so excited to finally be done with unbelievably inferior products! Every concern we had with our previous inventory management software has been solved with Cin7, and it has combined a few different programs we were paying for, so we're also saving money! Our implementation specialist \[SENSITIVE CONTENT HIDDEN\] was FANTASTIC; incredibly personable, very patient and helpful, and just delightful to talk to. Pros First of all, the price is impossible to beat for the amount of modules and capabilities Cin7 provides. Where they really shine is the understanding of how technically complicated their software is. They understand that it's not as intuitive as the more expensive options, and they make up for that difficulty by providing a dedicated implementation specialist to make sure the people using the software understand how to properly use it. Cons As mentioned in the Pros, it's not the most user-friendly software. They definitely help with the training (both with the implementation specialist and the Cin7 Academy), but there's definitely room for improvement on the UX side. Review Source Verified Reviewer Director Used the software for: Less than 1 year ### "Great Product but could be imporved with more user testing" May 3, 2022 4.0 Service with onboarding has been great. Questions have been aswered in a prompt manner. Everyone we have spoken to has been very nice and determined to provide an aswer to questions. Pros It's early days for us. Cin7 seems like a powerful tool that we look forward to using to it's full potential. We are loving the degree of customisation. Reporting is a step up from other systems. Smart buyer tool is great. Cons There are some features that seem quite unintuitive. A great feature is often let down by poor UX and UI. Hopefully things will improve. No mobile app. Review Source VR Verified Reviewer Co-founder & Director Used the software for: Less than 1 year ### "A solid inventory management system" August 24, 2022 5.0 Cin7 is so far great for our small retail and eCommerce business, it certainly helps with the basics of managing inventory, sales and integrates with accounting. The onboarding experience was helpful despite lots of hiccups to get it up and running fast, but overall think it does a great job at providing the capabilities it does for the price they offer. Pros Runs fast, integrations work clean, relatively intuitive once you understand the concepts. Once the foundations are set, then it really does a good job as an EDI at the core of the business. Cons Missing some advanced features that are missing for certain manufacturing processes that just aren't there. It can be clunky and there are surprisingly a lot of crashes. An update in the UI would be much needed to reach today's standards. Onboarding is pricey, so best to make the most of it. Review Source R Reviewer MD Used the software for: Less than 1 year ### "CIN7 ERP for a technical sales business" September 14, 2020 5.0 Pros Intuitive process flow. Nice fit with existing processes. B2B Platform. Customer Service. Cons No ability to digitally pick items in a warehouse Review Source R Reviewer Customer Service Representative Used the software for: 3-5 years ### "Outstanding Support and Quick Resolution" July 25, 2025 5.0 \[sensitive content hidden\] assisted me today and helped resolve an error that had persisted for over a month. Their prompt responses and efficient resolution made the entire process smooth and stress-free. I truly appreciate their support and professionalism. Pros The help feature is excellent, with agents available within minutes and ready to assist you to the best of their ability. Cons Sometimes there are connection issues where orders don’t export properly, or the system shows that an order hasn’t exported even though it actually has, which can lead to further complications. Fortunately, \[sensitive content hidden\] was able to resolve this for me today. Review Source ME Michael E. Managing Director Used the software for: 3-5 years ### "Worst Inventory System - RUN" July 10, 2023 1.0 Run away - please do yourself the favour. It looks great from the outside, which is why we chose it. Spend a bit more money and invest in a good product Pros Cin7 Promises to do all the things you need Cons Cin7 has bugs throughout the system and the support is non existent to the point you simply cannot run a business using this software. We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support. Review Source R Reviewer Regional Sales Manager Used the software for: 1-3 years ### "Daily user of cin7" March 28, 2025 4.0 Overall cin7 works well. As long as you can work with the quirks it has. Pros Once you get used to how cin7 works & how to navigate it, it works quite well. Cons The reporting and filtering functions can be tricky to work. Review Source R Reviewer Operations Manager Used the software for: Less than 1 year ### "Cin 7 Omni " April 1, 2025 5.0 Found that navigation was easy and Topic search easy to use and relevant. Pros Easy to navigate and topic search simple to use. Cons Sign is different from CIN7 sign in. makes it difficult to sign in. Review Source David D. COO Used the software for: 3-5 years ### "Best Account Support EVER" February 27, 2020 5.0 From the onboarding process to our current operations, I have been extremely pleased with the Cin7 Enterprise Support. My On-Boarding specialist walked me through the process quickly and accurately. I have had 2 account representatives and both are smart and responsive. My current representative, \[SENSITIVE CONTENT HIDDEN\] is absolutely OUTSTANDING. As long as she is on my account, I will NOT consider moving to other software solutions. We are a small business and each of us are multitasking. We do not have time to become experts on any one system. We must have effective and efficient customer support and we have that with Cin7. Pros The software has all of the functionality we need for a growing retail business. The best thing about Cin7 is my account representative \[SENSITIVE CONTENT HIDDEN\]. I have 35 years of experience with installing, managing, and supporting large telecommunications networks; both in the US Army and in the US commercial sector. Without a doubt, \[SENSITIVE CONTENT HIDDEN\] is the best account representative I have experienced in my career. She is bright, proactive, responsive, professional, and solves challenges rapidly. If I could, I would hire \[SENSITIVE CONTENT HIDDEN\] join my team in Beaumont, TX. She is hands down the best. Cons I would like to see the following automated capabilities. 1. Pre-Order, Back Order, and Split order capabilities. With an automated back order capability, with automated email notifications to customers, we would make more sales. 2. Integrate with BigCommerce's gift wrap option to print "Gift Wrap" on invoices. This will allow our fulfillment team to know when the customer purchases gift wrap. Review Source R Reviewer Past General Manager/ Board Member Used the software for: 3-5 years ### "Maxlight Cin7 Integration" November 15, 2021 5.0 Cin7 meets the needs of our Business, we have used this platform across 5 different businesses. Our knowledge will continue to grow on how to best operate Cin7. We signed up for premium support to assist with API integration for another part of the business group which was very successful Pros As a project based business we have found Cin7 simple to setup and run while providing us the tools to manage the business, it has direct integration with Xero our accounting software. We can track and import product, warehouse locally and remotely, control purchase orders, sales order and invoices. We also use Cin7 to assist with local manufacturing , production jobs are key to this, we can also buy components overseas and ship to and overseas manufacturer and control all components and roll up landed costs Cons Some of Cin7 warehouse functions are not as sophisticated as other software, namely cycle counting and and total location bin transfers.( only be component) Also a planning and scheduling module would be a welcome addition. We have had problems with the imbedded exchange rates on purchase orders causing stock valuation errors Review Source R Reviewer Used the software for: 1-3 years ### "Great potential - poor customer communication hobbles it" November 30, 2017 2.0 Pros Solid database with easy search functionality. Cloud-based is fantastic. It never goes down and we can work remotely. Easy interface makes order entry fast. If you are using nothing or spread-sheets you will think this is the greatest thing ever! We were using MYOB Exo, so we noticed some improvements, but also some lost attributes. If you look at it on paper, Cin7 has fantastic features that should make running a business effortlessly. These include integrations with ECommerce sites, Smart Buyer for purchasing, integration with Xero, B2B website etc. We were sold on many of these but in reality, Cin7 is not a complete product. Most of the features seem to work, however, if you want two features, they don't work together. If you want the features to work properly they will fix it for a cost. Cons Most of the problems I see with Cin7 are to do with customer support and knowledge about how business works. We try to be clear about what our requirements are: we are a mid-sized company with 40 years experience experience in import/export. Despite having an excellent team that are quite computer-saavy, I've repeatedly been told by support its 'user error' when reporting a bug. Tickets often get closed when the problem being fixed. Support lost so many of our tickets I was asked to reenter all those outstanding (so I have to project manage their bug fixes) Following that we was accused of being 'high maintenance customer' because we had more than 20 tickets entered in a month. That might give some scope to our problems with Cin7. I have offered to meet with the developers and explain what we need and why it makes business sense, but have been told they are busy with other projects and have continued to battle with support to get our issues fixed. One error we reported (products with 3 options freezing in B2B website) they insisted wasn't an error. Then they said it was couldnt be fixed. Then they said it was a new feature request (it had worked for 8 months lol) and we could pay them to programme it for us... outrageous given its not a feature unique for us. In the end, our newest employee (who claims he doesnt know much about computers) found the problem and fixed it. No acknowledgement from Cin7. Another example is why I'm doing this review to get fixed - Smart Buyer calculates how much to order based on previous sales and what you want to hold on your shelf BUT ignores any incoming stock and any back orders. Obviously not logical. CIN7 need to stop and listen to their customers and be less concerned with squeezing more money out of us. Review Source R Reviewer MD Used the software for: 1-3 years ### "Full of bugs with appalling customer service" June 29, 2020 1.0 The platform is full of bugs The platform is full of bugs. On-boarding was appalling. Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings......took 5 days to re-enter the data. One of the main features is supposed to be having a single point of product truth, in reality its anything but, our Shopify store does a better job of managing stock and new product loading. Help is slow and lacks basic workflow understanding. Support have no interest in anything outside the basic video help tutorials.....other than quoting for custom integration! We paid for the Xero migration, this was not completed so our accountant managed the transition from MYOB. Its taken 18 months to get that charge refunded...$3800..... Our on-boarding was a failure, we have asked for a discount as the system has not been delivering what we have paid for.......point blank refusal.....just an offer to discount a new on boarding process.....that''s right must be our fault! I have been very patient, multiple e-mails, phone calls with support but no movement at all. I will be moving to Tradegeko as soon as possible and taking these guys to small claims to recoup the costs we have invested into this platform. Sales people are very slick, on boarding team are nice people......but the product is full of bugs and middle management deliver appalling customer service. Stay away. Pros Integration with our e-commerce stores. Integration with our 3PL. Cons Features full of bugs. Constant stock syncing errors. Poor on-boarding. Appalling support. 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