# RxVantage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RxVantage the right Medical Practice Management solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133135/RxVantage/reviews --- RxVantage 4.6 (67) [View alternatives](https://www.capterra.com/p/133135/RxVantage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RxVantage Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Darlan B Senior Account ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: 1-2 years. “I am not a very tech-savvy person, yet she made the entire process feel effortless, almost as if she were right inside my phone helping me with everything step by step.“ March 12, 2026 PH Patrick H MarketingMedical Devices, 10,001+ employeesUsed the software for: 1-2 years. “Most of the offices I work with had no idea how much they were charging reps for access to the service. “ July 23, 2025 Darlan B Senior Account ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: 1-2 years. “Employees like \[sensitive content hidden\] are truly valuable, and I believe she deserves recognition, whether through an award, promotion, or other acknowledgment.“ March 12, 2026 PH Patrick H MarketingMedical Devices, 10,001+ employeesUsed the software for: 1-2 years. “Wish I could say I had something good to say but the website is clunky at best and the business model is very shady. “ July 23, 2025 Darlan B Senior Account ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: 1-2 years. “People with her dedication and kindness make a tremendous difference and represent your company in the best possible way.“ March 12, 2026 PH Patrick H MarketingMedical Devices, 10,001+ employeesUsed the software for: 1-2 years. “I spoke with a rep today to find a work around as I cant really be expensing such a non-essential service as this. “ July 23, 2025 Darlan B Senior Account ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is rare to experience this level of patience, professionalism, and genuine care in customer service.“ March 12, 2026 PH Patrick H MarketingMedical Devices, 10,001+ employeesUsed the software for: 1-2 years. “Not very fair to us hardworking folks!“ July 23, 2025 ## Showing most helpful reviews Showing 1-25 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WO William O. Recruitment Specialist/Marketing Coordinator Hospital & Health Care Used the software for: 2+ years ### "RxVantage=Essential" October 13, 2020 5.0 RxVantage has been a integral part of our practice for years now, but even more so during these pandemic times. We have 8 locations, with 8 Dr's and 12 CRNP's, so scheduling visits with reps is sometimes a hassle to say the least. However, through RxVantage's platform, this has become a streamlined process. Reps can easily see our schedules and if needed edits are easily made. The support team has been very helpful when it comes to sending mass messages to all reps within the system, allowing us to send out important updates about changes to schedules, all in a very timely manner. I recommend each and every rep that comes to our practice to utilize RxVantage and will continue to do so. Pros Ease of access Ability to coordinate multiple locations Ability to reach reps easily Cons Only thing I would include would be more notifications to reps if there appointments are cancelled due to not confirming. I've had multiple reps that state they never received emails about cancellations. If possible I would include texts to inform those reps. Review Source LN Lynda N. Practice Manager Medical Practice Used the software for: 2+ years ### "Excellent program to accurately schedule lunches for multiple office locations" July 15, 2019 5.0 I no longer have to stop what I am doing to schedule lunches, nor do I have to waste time calling trying to confirm. I love that I can blacklist reps that frequently cancel at the last minute. An accurate tracking of how frequently reps are coming into the office. The ability to add allergies, and preferences with a couple of clicks. Pros User Friendly, easy to set up multiple locations with just a few minutes Automatic Updated Notification Confirmation Notices Able to locate Representatives by name and or drug that they provide Never double booked for any time slot allowed Cons I have had a few complaints from my vendors, stating that it is not easy to use on their side, however I personally do not have any complaints Reason for choosing RxVantage I used RxVantage at a previous employer, and as long as it is available I will not use any other system. Review Source Response from RxVantage July 17, 2019 Thanks Lynda! Please let us know if you have any other feedback or ideas for how we can make our product more valuable for you and your providers. JB Jessica B. Sales Pharmaceuticals Used the software for: I used a free trial ### "Terrible Customer Service " March 31, 2024 1.0 Terrible, i have left messages, emailed, sat on hold and nobody ever answers. Pros It seemed great at first but then my free trial ran out and nobody returned my calls or emails and i got logged out and all of my lunches cancelled. Cons It seemed great at first but then my free trial ran out and nobody returned my calls or emails and i got logged out and all of my lunches cancelled. Review Source SR Sandra R. Practice Administrator Medical Practice Used the software for: 2+ years ### "RxVANTAGE "A LIFE-SAVER"" July 12, 2019 5.0 Excellent experience and what a life-saver for our team! We want to see the pharmaceutical reps but this does not add additional work to the office team once the practice is set-up. Pros RxVantage is used my our office daily and it keeps our team from scheduling and spending time on coordination pharmaceutic rep time. All pharmaceutical education sessions and lunches are scheduled in the background! We do nothing but complete the set-up and update the calendar! Best thing ever..... it does not cost the practice anything! Cons Not enough practices use it in our area, so the reps are not savvy with the software and sometimes we have to assist them. Reason for choosing RxVantage I was at a PAHCOM Meeting and thought it was the best thing since "sliced bread." We love it and our pharmaceutical reps love it as well! Review Source AS Amy S. RN Supervisor Medical Practice Used the software for: 2+ years ### "RxVantage" August 15, 2023 5.0 Overall it has been very helpful saved myself time and the organization money by the ease of use. Pros Easy to utilize and instruct others to utilize for scheduling purposes at multiple locations for our company. Cons This platform has worked great for our company, easy to set rules. Nothing negative. Reason for choosing RxVantage Prior to RxVantage we utilized outlook calendar that required more time and effort to organize. Review Source KK Katrina K. Biologic Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Biologic Coordinator " April 7, 2021 5.0 This has made life so simple and has definitely been a great overall experience. It makes keeping up with the schedule for lunches so much easier and if we have a cancellation then we have the reps fill in with no problems. Pros It's easy to navigate and keeps everything in order for our every day use. Cons I can't say that there is anything I don't like with this software, It has helped so much with our lunch scheduling and that in itself has made life pretty easy. Reason for choosing RxVantage I had researched several products and this is the one I felt best fit our office and had several other Dr's in our area using it as well. So glad we made this choice because its been a great experience and has made life simple. Review Source Response from RxVantage April 20, 2021 Thanks for the wonderful review! It makes us proud to know we're making a positive impact. GB Georgia B. Practice Manager Medical Practice Used the software for: 2+ years ### "A Time Saver for Pharma Rep Management" July 8, 2019 5.0 RxVantage has improved how my office gets information from reps and how they get information from us. It helps us set expectations and allows the reps to schedule according to our set parameters. My staff and I enjoy the simplicity and ease of use. Pros RxVantage handles our rep scheduling so my staff can focus on other assigned tasks. Now managing reps appointments only takes a few minutes—rather than hours—each month. Cons I have no discovered any disadvantage to this program in over 2 years of use. Review Source Response from RxVantage July 15, 2019 Thanks for your honest feedback, Georgia. Please let us know if there are any other ways we can help your practice get better, more timely information from life science reps. AS Anne S. CEO Medical Practice Used the software for: Less than 6 months ### "Best ever" April 5, 2021 5.0 Pros The ease of switching from phone calls daily to having the lunches booked online by the pharma reps has been amazing. The one employee that left was the one that handled the lunches but none of the other employees wanted to take on that task. It fell in my lap to keep up with the lunches. I was ready to cancel all lunches since this was way too much of a time drain. On a virtual MGMA seminar I looked at RxVantage. After hearing what it does, I was hooked. I contacted the reps and instructed them on how to use this system. I no longer have to waste my time and my employees get their lunch, the reps get access to the physicians and NP's and the reps are able to book their own appointments . Cons There is no cost to the practice. (that would have been a deal breaker if there was a cost) I have nothing negative to say about this product. Reason for choosing RxVantage Any office that has appointments that requires an employee to schedule; this RxVantage can streamline this, you as the administrator can constrain on times, requirements and other touch points to make this so much easier. I highly recommend this for any office! Review Source Response from RxVantage April 6, 2021 Thanks Anne! This makes our heart full. We're here for you anytime. AN Adrian N. Director Oncology Service Line Hospital & Health Care Used the software for: 1-2 years ### "Impact of RxVantage on Work Flow" July 15, 2019 5.0 It's a really good program but I like the old version best. Pros The database with all reps organized by company. The ease of use. The efficiency gained by the software. (Previously one FTE spent most of the day receiving calls and scheduling/canceling appointments) Cons Unable to find the rep. who is requesting to book. I have to scroll through all the reps. to find which one to accept. I have spoken with you guys on a few occasions about this. I have changed the booking requirements for our breakfast and snacks...they were changed by it appears that it's back to booking every 365 days. (Marcella has sent over an email about this) Review Source Response from RxVantage July 17, 2019 Thanks for your review, Adrian. Our team will certainly follow up on your suggestions! WF Waqas F. Office Manager Medical Practice Used the software for: 1-2 years ### "Must have for rep lunches" April 16, 2021 5.0 We usually mainly use it to communicate and coordinate meetings with our pharma reps. Pros The ability to keep track of daily scheduled lunches and contact information of the reps in case we need to get a hold of them. Also the ability to communicate with the reps within rxvantage chat. Cons This may just be a setting that I haven't figured out yet but I do not like when RXVantage cancels a rep lunch if they forget to confirm the lunch several days before. This has caused us to have a double booking a time or two in the past and I have to manually reach out to reps to see if they actually canceled themselves or the rx vantage app did it automatically. Review Source SC Sierra C. Prior Auth Specialist Medical Practice Used the software for: Less than 6 months ### "I can not imagine going back" April 7, 2021 5.0 My overall experience has been wonderful. This is a system I now depend on to assist me in a very important aspect of my job for the whole office. Pros I used to use to a big calendar book to schedule lunches. Reps came in and had to wait on me to meet with them to look over the schedule, I would receive so many calls. Just the overall time that I put in to scheduling lunches prior to using RXVantage was insane. Now I can not imagine ever going back. Our reps are able to book their selves and confirm the lunch days. I am able to send an email to them to see what they are bringing in. There is no longer waiting on me to respond to them to even get on the schedule. There is no less mistakes happening by creating this software no one is confused on what day they are coming in. It streamlines everything and has taken huge weight off my shoulders. Cons I really have no completes about the software. Review Source GC Glenda C. Referral coordinator Medical Practice Used the software for: 1-2 years ### "It' s all nice." April 5, 2021 5.0 Great Pros That I no longer have to schedule, I can fax over a request to the rep and don't have to use the phone. Cons It isn't so easy to navigate looks for reps that match drugs or company. I've tried to pull up product trials/coupons, no user friendly, or maybe I need to get retrained. Review Source EC Elizabeth C. Front Office Manager Hospital & Health Care Used the software for: 2+ years ### "User Friendly " April 13, 2021 4.0 Pros I like that I am able to send a message to all of our reps when we have changes. Cons Multiple notifications when a rep books multiple dates at once. Review Source CW Corey W. Pharmacist Medical Practice Used the software for: 2+ years ### "Simplifies and saves time" July 8, 2019 5.0 Pros RXVantage saves time by giving vendors a way to choose their own appointment slots from my template. It's easy to edit/delete slots. I'm able to quickly find and contact reps from the RXVantage site. Their customer service has always been timely and thorough in answering my questions during setup and afterwards. Cons No complaints , it's very easy to customize for your office's needs. Review Source Response from RxVantage July 10, 2019 Thanks for such a wonderful review, Corey! It makes us proud to know we're making a positive impact at your practice. BP Brenda P. Office Coordinator Medical Practice Used the software for: 1-2 years ### "Great" April 7, 2021 5.0 I no longer have to rely on a spreadsheet to keep up with my lunches. The calendar is in place for them, I just have to log in. Pros The product is easy to use. I enter my requirement and the for all to see Cons The response time is slow. It sometimes takes a while for the system to load a response Review Source LR Lisa R. Practice Manager Medical Practice Used the software for: 6-12 months ### "Great Service" April 12, 2021 5.0 My overall experience has been great and I love it. I communicate with all of my representative and I find it easy to navigate. Pros The easy usage. I was able to navigate the software with no problem. Cons There wasn't anything that I disliked about the software. Reason for choosing RxVantage It was with the practice when I joined the staff. Review Source KM Karen M. Director of Infusion Services Medical Practice Used the software for: 2+ years ### "Use it for one thing" April 16, 2021 5.0 As far as I know we only use the software for reps to book lunches Pros I am able to see which days lunch is provided in our 3 offices. Cons You keep sending emails to write a review. I may have admin privileges but I don't do anything with the software other than check lunch schedules Review Source pF patrese F. medical assistant Medical Practice Used the software for: 6-12 months ### "Helpful" April 7, 2021 5.0 Pros It comes in handy and helps us to know who our drug reps are and what they have. Cons Cant find anything that would be a con. Good job Review Source RD Roxanne D. RN Clinical Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Platform" April 2, 2021 4.0 Overall, RXVantage is a great platform that has allowed our office to free up time spent on the phone with reps booking lunches, etc and more time taking care of patients and other issues. Pros It cuts down on time spent on the phone with drug reps booking lunches. Cons The feature that allows you to do virtual meetings is a bit of a pain and does fully function as I had hoped. I consistently have issues with being to able to see, hear the rep at the same time. Review Source TM Treva M. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Service" October 8, 2021 4.0 Wonderful and Time saving! Pros simple and easy to use for our practice and the reps as well. Cons Cancels appointments if Rep does not confirm with 2 days prior to scheduled date Review Source Response from RxVantage November 8, 2021 Thanks Treva for the nice review! We're here for you anytime. BS Briana S. MOA LEAD Health, Wellness and Fitness Used the software for: Less than 6 months ### "my opinion" April 12, 2021 5.0 Pros it is so much easier to keep track of lunches since I don't have reps always in my face Cons I got double booked since starting it. Also Would love a place to reps to put what food they are bringing so when staff asks it would be easier to know. Review Source EM Emily M. PA-C Medical Practice Used the software for: Less than 6 months ### "Medical review" April 8, 2021 4.0 Pros It is easy to connect with others and overall easy to work. Cons I would like it better if we could see our image on the screen as well. Review Source Darlan B. Senior Account Manager Biotechnology Used the software for: 1-2 years ### "The bests customer service, above and beyond expectations!" March 12, 2026 5.0 Pros Dear RX Advantage Team, I truly don’t have enough words to express how lucky and grateful I feel for having had the opportunity to speak with \[sensitive content hidden\] . She completely understood all of my concerns from the very beginning. I am not a very tech-savvy person, yet she made the entire process feel effortless, almost as if she were right inside my phone helping me with everything step by step. Her support was absolutely exceptional and truly outstanding. It is rare to experience this level of patience, professionalism, and genuine care in customer service. I sincerely hope that her incredible work is recognized within your organization. Employees like \[sensitive content hidden\] are truly valuable, and I believe she deserves recognition, whether through an award, promotion, or other acknowledgment. People with her dedication and kindness make a tremendous difference and represent your company in the best possible way. Please extend my heartfelt appreciation to her. She made a situation that could have been stressful feel simple and pleasant, and I am very grateful. Thank you all for the great work you do. Warm regards, Darlan Bandeira Senior Account Manager \[sensitive content hidden\] www.vantadiagnostics.com Cons Non applicable, nothing to say negatively. Its important to put focus on what is good. Put focus on good people here :) Review Source PH Patrick H. Marketing Medical Devices Used the software for: 1-2 years ### "Dishonest/Shady" July 23, 2025 1.0 Wish I could say I had something good to say but the website is clunky at best and the business model is very shady. Pretty sure they are telling offices its free while charging reps a boatload of money. Pros This is the Pharma rep version of the “repscrubs” money making scheme that device reps have deal with in hospital setting Cons It’s the service no one asked for. At first when it was free it was an annoyance at worst. Now they charge reps almost $500 a year just to have the ability to book lunches. I spoke with a rep today to find a work around as I cant really be expensing such a non-essential service as this. He tried claiming that they were waiting to hear back from my company HQ on my product line, territory and target offices. I gladly offered to provide him that info but he declined to take it saying it was “corporate policy” that they would only accept from someone at corporate but he would be happy to sign me up for a paid membership (of course). Conversation felt really dishonest and shady as does their business model. Seems like they rolled this out telling offices it was free to use, only to turn around and force reps to pay once they got ahold of enough offices. Most of the offices I work with had no idea how much they were charging reps for access to the service. Not very fair to us hardworking folks! Review Source TL Theresa L. Medical Receptionist Medical Practice Used the software for: Less than 6 months ### "Easy to use and organized" March 5, 2025 5.0 Rx Vantage is new in our clinic and it has been really helpful and easy to use. Overall very satisfied so far. Pros Makes it really easy to set up lunch and sample drop-off appointments with drug reps in my clinic. Cons I haven't experienced any downsides yet. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) I am actually not sure. I think it was called Med Meet and it was no longer available for whatever reason. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.