# Page 2 | RxVantage Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RxVantage the right Medical Practice Management solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133135/RxVantage/reviews

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RxVantage

4.6 (67)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of RxVantage

## Showing most helpful reviews

Showing 26-50 of 67 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Margie V.  
Patient Financial Counselor  
Medical Practice  
Used the software for: 2+ years

### "Set It and Forget It! "

July 8, 2019

5.0

After the initial set up (there is always an adjustment period), we haven't looked back. The ease of use and being able to simply "set it and forget it" has been a wonderful addition to our practice. The customer service is always on point, ready to help whenever we need them. I truly have no complaints about this software.

Pros

By taking away the scheduling burden from the front desk staff, we have been able to increase our work production because the front desk staff no longer has to sift through a hand-written calendar. We can also avoid those reps who like to abuse the system or bribe their way into getting more appointments by adding the scheduling parameters for each of our offices. We can basically set and go! Our parameters are specific for each office and tailor to each physician's desires. Our physicians can see who they want and when they want and it's much easier for our administrative staff to control who can be seen and when. We simply put in our desired parameters and let the drug reps schedule for themselves. It's very hands-off and simple.

Cons

We get a lot of complaints from the drug reps about how expensive it is for them to be a member of RXVantage. I wish it were not so because the ease and convenience of using RXVantage means that we will never go back to paper and pencil again. We want to work together for the good of our patients but if the reps can't afford to be a part of this application, our participation with RXVantage is counterproductive to quality patient care.

Review Source

Response from RxVantage

July 10, 2019

Thanks Margie! It's great to know we're helping your physicians get the information they need when they need it from reps. We're sorry that you hear negative feedback about our pricing from reps. Just to clarify; all reps can use RxVantage for free, forever, just like medical practices. With the free version, they can book unlimited appointments across our network of practices, respond to requests for information from you, and so much more. Many choose to upgrade to a paid version, but it is not at all mandatory.

AB

Alicia B.  
Practice Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Simplifies scheduling visits with Pharma/Medical Representatives"

October 8, 2021

5.0

I am very happy with the program and the benefits our office has seen using it. When we have encountered any issues RxVantage has been very quick and responsive to help resolve any these for us or our Reps.

Pros

Our front desk staff spends less time on the phone scheduling meetings with Pharmaceutical and Medical Device Representatives and more time devoted to answering patient calls and providing patient care. Interested Reps are able to log on, see our available meeting times and self schedule based on rules we have clearly set and they have agreed to. The software also helps keep this scheduling completely separate from our patient schedule and information. We are able to communicate back by message directly through the software without phone time or texting. It's super fast and easy! Our feedback from the Reps is that they love it once they learn how to use it.

Cons

Some Reps initially have a difficult time figuring out how to use the software, specifically signing up to find our doctors name or practice name. Apparently they need to be very specific to list out every city in their territory, if they don't list your city then they won't find you to ask for approval to start scheduling. This might be an area that could be improved. Despite some initial hiccups upon signing up, most reps tell us that they now prefer this way of scheduling as it is also easier for them.

Reason for choosing RxVantage

I was hesitant to try using this software when I was approached about it. I thought it might end up being a pain to use and even more work than our previous method of scheduling. I was pleasantly surprised how much time this software has saved us. It is the software that I never knew I needed or wanted. I am so happy we tried it and would strongly recommend it to any other medical offices that schedule meetings with pharmaceutical and medical device representatives!

Review Source

Response from RxVantage

November 8, 2021

Thanks Alicia for the wonderful review! It makes us proud to know we're making a positive impact.

WK

Wayne K.  
Territory Business Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great in principle not so good in execution or access. Like paying for something and getting little"

September 20, 2019

2.0

Very disappointing. At first it was a fairly decent system but n9w it has become so cumbersome and the software so slow that appointments are gone in seconds. I feel like I am at work 24/7 because I have to constantly check this just to get the appointments I need for my customers. I really would like to enjoy my evenings and weekends but work intrudes because I have to keep checking the app.

Pros

Makes it easier to try and schedule appointments over large territories.

Cons

It makes it easy to schedule with multiple offices the problem is that we, the reps, pay for the program (and there is always a catch with the “free” version which is you don’t get instant alerts). Frankly, I might as well go back to the free version because within seconds of an appointment becoming available, I can’t get the appointment or the app is so busy refreshing the page (or opening) that I am unable to schedule. I was locked out of a key office for over year. Representative will suggest to speak to the office to open an appointment to you. Sorry, that doesn’t work for most offices guys. When you get an alert, you open the app in the time it takes to open it, it can be gone. Many reps game the system by passing along appointments to counterparts which benefits the big companies but small companies rarely are able to take advantage of this. To suggest forming partnerships with reps from other companies defeats the purpose of a system that is far from perfect or even good. Heck, we had our whole team add all of the docs and still I couldn’t secure an appointment. The offices can also schedule releases when they want which could be good unless they are staggered. In almost all cases they aren’t. This is all geared to the advantage of offices offering very little to the reps in some areas (San Francisco or Northern California for example). In many cases, this is almost as bad as having offices that do no lunches. Very disappointed. Because large companies can monopolize the time

Review Source

AL

Amber L.  
Medical Staff Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great online scheduler!"

September 1, 2022

5.0

So far it's been a blessing to organize rep visits better so no rep is driving hours not to be seen. Customer service is hands down the best i have experienced with follow up emails and fast responses.

Pros

I really like how reps can reach out to providers and really tailor to any needs specifically as well as questions they may have.

Cons

I would like to see a little more options to verify our providers schedules, such as their lunch hour. Some like to visit during that time, and others are busy. I would like to see an option to set specific provider preferences.

Reason for choosing RxVantage

I chose RxVantage because it was free and our facility needed a little help organizing visitations between providers and reps.

Review Source

MS

Meri S.  
Practice Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Efficiency and time saver"

April 2, 2021

5.0

Love this program!

Pros

Reps are able to schedule, confirm, cancel, check the schedule without interrupting the office staff. If there is a scheduling discrepancy, it is easy to check the logs and see where the issue is (most of the time, it is because the rep didn't confirm their lunch). This program has saved the office staff so much time and grief! The reps have a tiny bit of a learning curve with their first schedule, but after that it is easy to navigate. We love it!!!!!

Cons

The biggest thing to remember is that the rep must put in your zip code when they set up their territory. This is what allows your practice to show up on their available list. This can sometimes generate a phone call to the office. The next biggest thing is that the rep must confirm their lunch within a few days of the email requesting confirmation, or it gets offered to the other reps. This can lead to double lunches, but happens rarely.

Review Source

Response from RxVantage

April 20, 2021

Thanks Meri for the review! We're here for you anytime.

RG

Rachel G.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Every office that see Pharma reps needs to get this software"

December 2, 2020

5.0

I had no idea just how much time this would free up for staff not having to manage schedules and changes and trying to reach out to Pharma reps for samples or literature, and reps dropping in. We can message reps, change schedule, and more all on the portal. Simply cannot say enough good things about how much easier this has made the process and how much staff time it has freed up not having to manage schedules. It seems too good to be true because it's free, but there's no catch and it's better than you can imagine.

Pros

Pharma reps can schedule on their own without the office having to be involved. We can still manage our schedule. No more reps dropping in, tying up the front office staff and then having to wait on the doctor. Everything can be scheduled online, request samples online. Integration was quick and easy. Customer service is always helpful and responsive. With the new addition of dinner program this will make my job even easier. I can see what is on which night and who has rsvp'd.

Cons

Nothing. Customer service is very responsive. If you have an idea for an added feature you would like that would be helpful, they not only listen but they work to implement it.

Reason for choosing RxVantage

I don't know of any other product out there that does what they do for small, independent practice.

Review Source

Response from RxVantage

April 6, 2021

Thanks for your honest feedback, Rachel. Please let us know if there are any other ways we can help your practice get better, more timely information from life science reps.

KT

Katie T.  
Practice Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "This software changed my life"

April 19, 2021

5.0

From the first demonstration to my daily use... I adore RXVANTAGE. If there is ever anything that I need, or a feature I want enabled, I am able to receive feedback immediately and there is always someone available to talk me through my objectives. I could not, would not run a practice without this and recommend it to ALL companies that offer Pharma visits.

Pros

This product is the absolute best way to manage industry reps in your office. You are able to publish your availability and office protocols for ANYONE that is interested in calling on your providers. I am able to push out information with ease, and I am also able to access by dashboard of reps from anywhere. This program puts hours and hours and of resources back in my office!

Cons

I honestly don't think there is anything I DON'T like about it. I know the reps report errors on their end but this is always isolated and most often a situation where a rep is trying to get around using the software.

Review Source

Response from RxVantage

April 20, 2021

Thanks for the wonderful review! It makes us proud to know we're making a positive impact.

WO

William O.  
Recruitment Specialist/Marketing Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "RxVantage=Essential"

October 13, 2020

5.0

RxVantage has been a integral part of our practice for years now, but even more so during these pandemic times. We have 8 locations, with 8 Dr's and 12 CRNP's, so scheduling visits with reps is sometimes a hassle to say the least. However, through RxVantage's platform, this has become a streamlined process. Reps can easily see our schedules and if needed edits are easily made. The support team has been very helpful when it comes to sending mass messages to all reps within the system, allowing us to send out important updates about changes to schedules, all in a very timely manner. I recommend each and every rep that comes to our practice to utilize RxVantage and will continue to do so.

Pros

Ease of access Ability to coordinate multiple locations Ability to reach reps easily

Cons

Only thing I would include would be more notifications to reps if there appointments are cancelled due to not confirming. I've had multiple reps that state they never received emails about cancellations. If possible I would include texts to inform those reps.

Review Source

BW

Beverly W.  
Marketing Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "A Handy Tool!"

November 27, 2019

5.0

RXVantage allows you to schedule visits with physician offices to market your product with them. It's a great service that is easy to use. You can either use the free version or pay a monthly fee.

Pros

RXVantage is a great tool for the marketing team. It allows you to connect with various physician offices and schedule luncheons or visits to their practice. It's one stop shopping to get visits scheduled - without having to call or go to the office in person to set things up. It also sends reminders - so you remember the visits you have scheduled.

Cons

The only real issue that I see is that not all offices keep the system up to date - and in that case you cannot schedule the visit. This could just be an office issue - but it still should be addressed with the office.

Review Source

SK

Sami K.  
Executive Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use"

July 16, 2019

5.0

Overall it makes the lunch scheduling process pretty hands off. RxVantage manages itself and we rarely have to assist reps with the use of it.

Pros

RxVantage is easy to set up, easy for the drug reps to use and book, keeps our daily lunch schedule organized.

Cons

Our office rules differ from what is allowed by the software. We allow lunches 1 time a month per rep. The rules allow a rep to only schedule 1 time per 30 days.

Review Source

Response from RxVantage

July 19, 2019

Thanks Sami! We appreciate the feedback and we're always improving the rules engine to give you more control and ensure you have the information you need when you need it. Thanks for your continued support.

TG

Tricia G.  
NCMA  
Medical Practice  
Used the software for: 2+ years

### "RxVantage"

April 7, 2021

5.0

Best decision we have made for our practice

Pros

So easy to use, and has helped our practice tremendously. I would recommend it to anyone that needs extra help in scheduling meetings or lunches.

Cons

Not really any cons to this product. Would recommend to anyone.

Reason for choosing RxVantage

It was introduced to our practice during a national Rheumatology meeting

Review Source

Response from RxVantage

April 20, 2021

Thanks Tricia! This makes our heart full. We're here for you anytime.

EM

Elaine M.  
Clinical Services Manager  
Medical Practice  
Used the software for: 2+ years

### "Sample Requests"

April 7, 2021

5.0

Pros

Rx Vantage is the fastest, most efficient way to contact pharmaceutical reps for samples, rep visits, or product information. I would never want to go back to the old way of calling reps. Rx Vantage is the way to go!

Cons

no cons to mention. I like all aspects of Rx Vantage.

Review Source

Response from RxVantage

April 20, 2021

Thanks Elaine for the wonderful review! We're so glad you like all aspects of RxVantage. We're here for you anytime.

KR

Keith R.  
Registered Medical Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Best pharma rep management software!"

July 8, 2019

5.0

Pros

Ease of set-up is very nice.. Once you have all your practice info setup and rules.. It runs itself! I was able to set this up myself for 2 practices within 30-45 mins of finding out about it.

Cons

The functionality of the old version of the site was a little difficult to maneuver around, but since it has been updated, it is really nice and the added features are very nice!

Review Source

Response from RxVantage

July 15, 2019

We're glad you're enjoying the new interface, Keith! Please let us know if you have any further feedback.

NN

Nikki N.  
Program Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Product"

April 5, 2021

5.0

Easy to use and work with. Everyone likes it!

Pros

It is so easy for our company to use. We enjoy all aspects of the software.

Cons

There aren't any that I can think of off the top of my head.

Review Source

Response from RxVantage

April 6, 2021

Thanks for such a wonderful review, Nikki! It makes us proud to know we're making a positive impact at your practice.

RL

Roberta L.  
Clinical Manager  
Medical Practice  
Used the software for: 1-2 years

### "TIME SAVER"

April 29, 2021

5.0

Having a staff member step away from their duties to assist a rep get scheduled to come in. Faster & efficient and places responsibility on the Rep.

Pros

We are able to provide the many pharma reps the brochure so they can look us up and schedule themselves! No more manually going through dates or double booking reps!

Cons

48 hour confirmation, it automatically removes rep if they "forget to confirm". I wish it would hold the slot in case it was in error.

Review Source

JM

Julie M.  
Practice Administrator  
Medical Practice  
Used the software for: 2+ years

### "Convenience is key"

April 7, 2021

5.0

I love it and highly recommend it to colleagues.

Pros

I do not have to coordinate rep visits as they can select the preferred day and time based on availability, and it is so easy to use. It is one less thing I have to be responsible for managing.

Cons

I struggled to find how to send a message to a rep the first time, but once I found it, it seemed like a simple process.

Reason for choosing RxVantage

I was not here when the purchase was made, so I cannot answer questions related to the purchase and onboarding experience. I have had no issues, so I have not experience with Customer Service. That is a great thing!

Review Source

DM

Darlene M.  
receptionist  
Medical Practice  
Used the software for: 2+ years

### "Mr review of RxVantage"

April 7, 2021

5.0

All around it has been great.I don't know what we would do without it.

Pros

It is so easy to train people on it.I normally show someone one time and they have it. It is very user friendly.

Cons

if there are, I really don't know what more i would want.

Review Source

SC

Sierra C.  
Prior Auth Specialist  
Medical Practice  
Used the software for: Less than 6 months

### "I can not imagine going back"

April 7, 2021

5.0

My overall experience has been wonderful. This is a system I now depend on to assist me in a very important aspect of my job for the whole office.

Pros

I used to use to a big calendar book to schedule lunches. Reps came in and had to wait on me to meet with them to look over the schedule, I would receive so many calls. Just the overall time that I put in to scheduling lunches prior to using RXVantage was insane. Now I can not imagine ever going back. Our reps are able to book their selves and confirm the lunch days. I am able to send an email to them to see what they are bringing in. There is no longer waiting on me to respond to them to even get on the schedule. There is no less mistakes happening by creating this software no one is confused on what day they are coming in. It streamlines everything and has taken huge weight off my shoulders.

Cons

I really have no completes about the software.

Review Source

dB

darla B.  
ma  
Medical Practice  
Used the software for: 2+ years

### "lunch review "

April 2, 2021

5.0

I enjoy it

Pros

I don't have to deal with a scheduling book they can do it all thru the computer and saves me time

Cons

sometimes the auto cancel is confusing other than that nothing

Review Source

GC

Glenda C.  
Referral coordinator  
Medical Practice  
Used the software for: 1-2 years

### "It' s all nice."

April 5, 2021

5.0

Great

Pros

That I no longer have to schedule, I can fax over a request to the rep and don't have to use the phone.

Cons

It isn't so easy to navigate looks for reps that match drugs or company. I've tried to pull up product trials/coupons, no user friendly, or maybe I need to get retrained.

Review Source

AB

Ashley B.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Satisfied "

April 5, 2021

5.0

Pros

Convenient for both office staff as well as reps that are scheduling.

Cons

I do not like that if an appointment is not confirmed that it gets automatically canceled.

Review Source

EC

Elizabeth C.  
Front Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly "

April 13, 2021

4.0

Pros

I like that I am able to send a message to all of our reps when we have changes.

Cons

Multiple notifications when a rep books multiple dates at once.

Review Source

BG

BRIDGET G.  
Front office manager  
Medical Practice  
Used the software for: 2+ years

### "medical office use "

April 16, 2021

5.0

Love it! I tell all reps to go to the site.

Pros

Easy to log in/easy to use/user friendly

Cons

Calendar sometimes defaults back to 2019 and it cant stay on 2021

Review Source

CW

Corey W.  
Pharmacist  
Medical Practice  
Used the software for: 2+ years

### "Simplifies and saves time"

July 8, 2019

5.0

Pros

RXVantage saves time by giving vendors a way to choose their own appointment slots from my template. It's easy to edit/delete slots. I'm able to quickly find and contact reps from the RXVantage site. Their customer service has always been timely and thorough in answering my questions during setup and afterwards.

Cons

No complaints , it's very easy to customize for your office's needs.

Review Source

Response from RxVantage

July 10, 2019

Thanks for such a wonderful review, Corey! It makes us proud to know we're making a positive impact at your practice.

SH

Susan H.  
Assistant Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Good Product"

April 13, 2021

5.0

Pros

The ease of Reps Scheduling off-site, less employee involvement.

Cons

I do not have any complaints. Great product.

Review Source

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