Who Uses This Software?

Organizations that have physical security on location. Hospitals, Colleges, Corporations, Private Security, Government, Utilities, Casinos, etc.


Average Ratings

83 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Omnigo Software
  • www.report-software.com/
  • Founded 1993
  • United States

About Omnigo

Omnigo Software is a high powered, comprehensive incident reporting and security management solution. With the ability to customize virtually any field and dictate countless functions, it conforms to your organization's needs quickly and efficiently. We offer a vast assortment of modules that allow you to track and measure events electronically. Omnigo is the complete reporting solution.


Omnigo Features

  • Case Management
  • Court Management
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Management
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Training & Certification Management

Omnigo Reviews Recently Reviewed!

What a great experience and Security tool to have.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.

Cons: We did not purchase enough licenses. If there's no internet, you will not be able to access the software.

Overall: The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.

Outstanding! It is the best Security and Law Enforcement Software and so easy to use.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The System is so people friendly. No matter the age or education level. ReportExec developers created software that's so effective and easy to use. I would advise that every security firm or law enforcement agency invest in this product. Nothing less than outstanding! I love it and so does my team.

Cons: There have been a few glitches with a few modules but it's nothing that tech support and the development team could not correct.

Overall: The software is easy to use. It can be backed up to a server. I can use it anywhere any time. I can create reports to brief my management team and log-in from anywhere to do work. It's easy and most of all affordable.

Easy and Simple

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The experience with ReportExec Enterprise can be sum up with three words, "easy and simple." It's a pleasure to do reports now, compare to paper reports. Don't change anything. I recently installed the app in my cell phone. I haven't gotten a chance to use it at this survey, but it looks just as easy and simple.

Report Exec. Is Great

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: My experience with Report Exec. has been great. It's easy to use and I know it's hands down one of the best software systems out there. The system is very easy to use, and it's easily to fit to your needs as well as the company needs.

Outstanding Support Team

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use!

Cons: All internet based, if the internet goes down then the system goes down.

Overall: Had a great support agent to assist me with some technical issues and he rectified them right away. I look forward to attending some training at the next RCX Conference in Milwaukee, WI in June. Awesome!

Recommendations to other buyers: Outstanding product and easy to use. I recommend every Security Company to purchase now.

Report Exec Review

Dec 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Customer service with one particular representative (Craig) has been great. He goes out of his way to help us accomplish what we need. He always returns our calls in a timely manner.

Chief of Police

Dec 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: All has been well. The Report Exec has made it easier as it relates to documentation, storage of documentation, as well as, retrieval of documentation. The added ability to accumulate and compare stats has also proven to be of great value.

Document review

Dec 21, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Report Exec is user-friendly with the drop down boxes, Would like to see some more options added to simplify just a small amount more.

A very usable, efficient records management tool.

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Good price, dependable, off-site record keeping.

Cons: Supervisory data access via reports is limited, sometimes by presenting more data than we need and other times not enough. Also, the online instruction manuals are not always fully informative.

Overall: We chose Report Exec Enterprise several years ago as our first venture into computerized records management. We use the online version, i.e., do not use local servers for data storage. Overall the program is very good, although there are tweaks to the search functions that would make data extraction more accessible. I cannot say enough good things about the customer support team; I have them on the auto dial and they are always eager and competent to/in resolving our dilemmas.

Campus Safety Report exec review

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The standard features are quite understandable and easy to do. The problem I have encountered is using the administrative features to run data reports and stats.

I am happy with the product

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Report Exec is extremely easy to navigate, especially for part-time officers that only use the software once a month

Good concept, could use some improvements.

Dec 19, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I came into using Report Exec with a new job. Someone else had set it up and I found they didn't do a great job. After calling their customer service they were helpful in guiding me through making changes on the administrative side of the software. I still found the drop down menu pathways confusing for making changes or trying to find the right path to alter something. I went to one of the Report Exec training and was able to get a better grasp of navigating administrative changes. After cleaning up the software it is much easier for my staff and me to use. I think it would be great if there was a little more to the software in terms of adding functions, such as alerts or guidance when selecting certain incident types. Different organizations might have good use for this to help staff understand next steps when a certain incident occurs. I would like to see a Title IX integration just as there is Clery integration for Higher Ed. institutions.

Very good records management system for a Utility infrastructure protection program.

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Been a client since 2004 in the very beginning. This would be an excellent program for Public and Private School Districts to use for security event and activity reporting. Able to gather information within minutes for a quick report rather than review paper incident reports and activity reports which can take one hour, when security issues occur. Also, have the ability to push out scheduled reports as part of a security awareness program. I will continue to use this program without a doubt.

Good quality

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Still learning to navigate the system. When I have called for technical support I was amazed at the quality of knowledge and support given.

Report Exec Survey

Dec 19, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I have a lot of experience with report exec here at my job. I really like some options like the day/night time theme, wish you guys would add more, like where we could change the font color or something. The report search is ok with the new update, but I would like if it had an actual search tab instead of one you have to search for. Overall it is easy to work once you get to know the system.

Versatile Software!

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software has been a great addition to our Public Safety program! We have finally found a way to integrate our service program in the Medical Center's quality goals.

Great Software

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Report Exec checked all the boxes for us. Customer Support is phenomenal and I would recommend it for any Campus Safety or Security department.

Chief of Police

Dec 19, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used CESI for 7 years. I believe the product is good, but have experienced some bugs with the system. It logs you out at random times and at a certain point it freezes up. The system needs to be tested for bugs.

Excellent Security Solution for Campus Safety/Security Departments

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Report Exec meets the unique functionality needs of College / University security departments or police departments. Clery reporting is a breeze with the included Clery module. The daily crime log can be produced on demand saving time and money.

Positive Overall

Dec 19, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've had Report Exec at UNW for about a year and a half and overall I would say everyone like it. The professional reports that are generated are much appreciated by anyone that has a need to review it. Thank you.

Report Exec a great product

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Report Exec replaced an old system that my company used. It was home grown with no ability to customize anything. Report Exec has solved a lot of our needs, and most importantly, aside from the great analytics -- the customer service is top notch!!

ReportExec is always very helpful

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If I ever have a question they usually answer my question in an hour or less. They always fix my issues in a very quick manner.

Some Good some Bad

Dec 16, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: There have been quite a few updates to Report Exec and while some have made things better others have made things either slow or overly complicated. The overall program seems to run a lot slower than it did in the past. This could be due to all the additions but it can still be a hindrance when trying to complete reports with lots of content due to the slow down when adding contacts, external agencies, items, etc. I also feel that the update to the search functions had become a little complicated and at times limiting.

Very easy to use

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's easy to input my information. I like that it is an easy form to fill out. Will recommend to other people.

Review for Report Exec

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to have all data saved and to access any information saved at any time. Also, to have the opportunity to complete all reports and add any other information electronically when needed.

Cons: At times the system runs slow.

Overall: The system is great for reporting purposes and to save any information that is saved and needed for future references. The system is really easy to use for me and others. The issues that we do experience is the system tends to run slow at times for both the report writing system and dispatch. These are the biggest complaints I get from our staff. Overall the system is great to have.

Since we have had the system we have never had any response to anything events or feedback until Jodi has been added to the report exec team. The addition of Jodi has been great and the opportunity to provide feedback has been a great experience, so thank you!

Recommendations to other buyers: The ability to have instructional videos to run various parts of the system.

ReportExec Dispatch and Reports

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Usefulness and reports.

Cons: At times can be slow, especially dispatch. I do not like the new(er) report view that relies on filters instead of being able define a search in individual fields.

Overall: Overall the software is very helpful and easy to use with great features that fill most of our needs. At times the new features or updates can be frustrating but still not a hindrance to get use to it.

Recommendations to other buyers: I have sent an email with a feature suggestion with no response. Here is the email: Report Exec support team, Some staff here at the Cimarron Casino had an idea for a new feature that may improve our use of the software. After completing an event/shift log you are asked. Would you like to leave the module open to add more events? If there was a third option to allow the same daily event type and location as the previous log that would be easier to complete a lot of logs. It might be easier to even automatically duplicate the Daily Event Type and Location fields of the previous log if yes is selected. The user could always change the selection if they needed to, doing just as much work as if the log was created from nothing. Thank you and let me know if you have any questions!

Best Software Out There

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fast and easy way the software is set up.

Cons: The load times of the pages, and some parts of software are buggy.

Overall: Report Exec has always been a reliable, software for making our company run as smooth as possible. I would recommend it for anyone looking to further your companies growth.

Recommendations to other buyers: GET IT.

Report exec is a great report writing system.

Dec 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Report exec is one of the best report writing systems that I have used in my 10 years of writing incident reports. It streamlines the report writing process making it a faster more accurate process. Documenting daily activity logs is effortless when the report exec system is being used in conjunction with the Report Exec Dispatch system. I would recommend report exec to anyone who has to write reports on a day to day basis.

Report Exec and Me

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It records all important and not as important information in a clear manner.

Cons: It can be somewhat overwhelming. There is much about Report Exec that is complex, and tutorials and help guides would be an easy fix.

Overall: Using Report Exec has been pretty good. It keeps me organised and has a great habit of making things as simple as possible. I'm not sure what the investments for the "Value of Money" is but we have been using Report Exec for years, so it's safe to assume that it good as well. While it took me months to fully grasp the program, I would like to see more tutorials for any additions in further updates, if possible. Thank you for allowing my workplace and I make use of your product!

Recommendations to other buyers: The Search tab and its contents need to be refigured and simplified.

Quality Program

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to navigate

Cons: Slow at times.

Overall: Very rarely do I have trouble with Report Exec System. Easy to operate even for someone computer challenged as me.

Review of Enterprise

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, quick support. It will do what high priced reporting programs do and fills our needs.

Cons: Sometimes it would be nice to push the enter button rather than having to move the mouse to accept a query request.

Overall: We have been using RE programs for the past 16 years and have been satisfied for the same number of years. The Competitive Edge folks are usually two steps ahead of our needs, but if not, they listen closely and fix quickly. We feel sure that we are getting our money's worth. Occasionally there is a learning curve, but the program is designed to operate with ease.

Very good title and doesn't need edit

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent graph and performance charts.

Cons: It doesn't inform me that updates are available.

Overall: The Software is user-friendly and the experience with this product has been very good. I also understand that this software has updates but the only issue is that I as a training coordinator do not receive any emails stating that there are updates available.

Recommendations to other buyers: very good programming.

Easy to use

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Very flexible.

Cons: We have had a time stamp issue that has never been resolved. Other than that, it's good.

Overall: I have been using it for several years. Most of it is very easy to use as a front end and as an administrator. The few issues we have had were addressed quickly by technical support.

Security Supervisor

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like the ability to combine information into graphs and charts for review.

Cons: New to me so at this point don't have any cons.

Overall: Good, got a response from my first need for assistance. Very helpful, went to gotomeeting.com and assisted with some basic training. Thanks,

Recommendations to other buyers: No I think as I become familiar with the product it will be an asset.

Report Exec review

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great functionality and fairly easy to use.

Cons: Updates cause glitches and support lacking.

Overall: We have been using report Exec for several years now and have been overall impressed with the system and its functionality. The updates can be challenging too with through the bugs and support is quick to respond, but the help is limited at times. Overall we like Report Exec and hope it will continue to develop.

Recommendations to other buyers: Test your updates further before full release!

Report Exec - a great incident reporting software sytem

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, customization, company easy to work with

Cons: nothing

Overall: We have used Report Exec since 2012. Prior to that time, we utilized a home grown system that no longer served our needs. We put out an RFP and looked into, compared and contrasted a number of incident reporting, Clery compliant, software product. Report Exec was easily customizable for our needs. It is easy to work with in all aspects. the College has more recently purchased for the Dean of Student's office, Maxient. Report Exec and Maxient have collaborated together so that our incident reports flow into the Maxient product seamlessly, saving time and effort by us. We are extremely happy with Report Exec!!

Recommendations to other buyers: n/a

Report Writer & Dispatch Module

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: None

Overall: The program has been awesome and is extremely user-friendly. The support staff is quick to respond to any technical difficulties.

Dir of Security

Dec 09, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I wish the Workplace violence module was better, such a major topic these days and it really is not set up to use the data generated for end of year reports. I have to say on a positive note it is one of the better reporting systems out on the market

A Company that "Keeps on Giving."

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been a Report Exec customer for over seventeen years. From the beginning, Report Exec has constantly solicited customer input and feedback and provided a quality product.

Tablet issue

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It's hard to edit reports on the tablets. You cannot scroll through the menu. You have to flip the tablet so you can see more of the reports if you want to edit them. And even then you can't see them all.

Dissapointing update.

Dec 06, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: With our latest update, feedback from our security unit is it is not as operationally friendly.
The latest update has dropped certain features that we use to use.

Very Versatile Software

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The variety of tools that you can utilize, and change anything to how it can help in your specific situation.

Cons: The amount of power this software can provide you can be a bit daunting to learn.

Overall: The programs have a very unique depth to it. Especially the different methods of creating overview reports to keep track of all things being logged. When I have an issue or a request for a change, I am promptly responded to. The Report Exec staff have been very professional, and eager to help. They always love to hear feedback and work with it.

Recommendations to other buyers: Make sure you take a look at all the tutorial videos that Report Exec has to offer. You never know what modules you might be able to utilize for your facility.

Report Exec is a sound product

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Dispatch software. The ability to multitask several Officers and assignments by one or two individuals is key to a competent workflow with minimal resources.

Cons: The lack or difficulty in customization.

Overall: Report Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive.
If I were to critique a feature of the program it would be the use of vehicle tracking. It seems primarily designed for Law Enforcement, issuing tickets and detailed insurance/legal claim information (monetary values, legal fees, etc.). As a Security entity, our need is more for registering vehicles with associated tags and occasionally logging citations. I would also like there to be a West Coast presence to allow for Administrative training courses. I feel it would be beneficial to the customers if they could manage and facilitate their own systems with less manufacturer assistance.

Recommendations to other buyers: I would recommend making training courses more available.

Great Software and Support

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration, all aspects of Report Exec talk to each other. Dispatch initiates all activity for the officers, so the connection between both Dispatch and Report Exec allows for the flow from one to the other and vice versa.

Cons: The Scheduling Module is a little complicated to use due to the dynamic nature of our institution and providing coverage.

Overall: Working with Report Exec for 6 years now, there has never been a time where I have felt unimportant. Tech Support is ready to lend an assist, quick response and aids in the "I forgot how to's." The integration of information is excellent and is the one-stop shop for our public safety needs. I am excited about the new features in development and look forward to the continued partnership between PBA and Report Exec.

Recommendations to other buyers: The individual looking to set up the software at the agency needs to attend a Report Exec training and count on spending about 15-20 hours to build out the site for the agency. Putting in the time, in the beginning, makes the entire system run smoothly--rather than doing bit-by-bit.

Security Manager

Dec 06, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We love that we can place an officer on two calls at once.

Cons: We continue to have issues with the dispatch software since the upgrade. The calls continue to hang up in the dispatch field just to start the call. It really takes a long time to get the call in. Dispatchers also struggle to get current info on a person if on a current trespass or in the system. We were told it should run this as soon as you enter someone in. It appears as it is not doing this.

Overall: We've had some struggles this year with our software. I have worked with several great people to try and resolve some of our issues. I have worked with other systems in the past and feel this system is a little more complicated than others. I was disappointed to find out mobile was going to be an additional charge because I was lead in a different direction when I was first told about it.

Indispensable Tracking Software

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our college has been using Report Exec software for over 5 years and it has been a tremendous tool in helping maintain accurate reports, daily logs, and visitor key tracking. The features and functionality of the software make it easy to review historical data and identify trends in criminal activity on campus. This is the only software I have seen over the years that incorporates so many critical elements into one complete package. Beyond the great software product, all of the staff are easy to work with and provide outstanding customer service. This is a company that is good at what it does and it shows on all levels.

My Thoughts

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I think it is excellent software and lives up to the job it does. I like the way it is a work in progress and is forever evolving to better suit our needs.

Report Exec is Outstanding

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and offers many tools to manage my team.

Cons: Sometimes the internet may cause problems because the program is internet based.

Overall: ReportExec is one of the best software systems on the market today. It Offers Law Enforcement and Security the ability to produce quality reports and management tools. I highly recommend this system to anyone that work in Security. 5 Star!

Useful Product

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, easy to train staff on. High-quality features and good product look. Our area prosecutor prefers our format over neighboring agencies.

Cons: I have no major issues with the software. The back end admin side is a bit difficult to navigate but this is more likely due to my lack of expertise more than anything.

Overall: Overall very positive: ran into major hurdle shortly after full implementation which CSEI worked on for two months to get resolved. Very responsive to customer inquiries, very good customer service. Very little down time, when unavoidable it is always explained. CEO himself actually made a round of calls after an extended issue a year or so ago.

CES for a campus Police Department

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It fits our policing environment.

Cons: We need more timely product update notifications to avoid system bugs on a frequent basis.

Overall: This product works well for a campus PD because it gives us a wide variety of features (Clery, UCR, custom reporting and data filtering along with customization of the product to match your needs). The weakness has always been updating notification and system bugs. We rely on this system every moment of the day so when it's not working correctly it creates some issues. CES staff are friendly and help quickly to repair issues.

Overall this is an effective product for our department.

Good Product

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Adding a report is seamless.

Cons: The updates are a little slow with changes in the law.

Overall: It does what we need it to do and that is tracking reports and allows us to maintain records that can be reviewed for Clery.

Recommendations to other buyers: Just wish it was easier to do the searches I want but it is a good product.

So so Software

Dec 06, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: we have used Report Exec for about 2 years now. I was more impressed with the software when we purchased it than I am today. There have been changes and updates that seem to make the software less user-friendly. As an example, the search function for incident reports was very simple to select a date range for the search. An update was done and it made the search much more complicated and takes much more time to get the information. Another upgrade made attaching a report to an email more difficult.
As far as I am aware there is no app to run the program smoothly from an IPAD

Police Officer (RMS Administrator)

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and officer friendly.

Cons: Some what hard to use with UCR not all the information comes out in a usable form.

Overall: Like the program. User-friendly and does not take a long time for officers to learn and start using. I am able to add to the list as I find that new issues and laws are changed year to year.
Have had nothing but good support from your tech. and teaching areas when I have had a problem or an issue with the program. They have helped me step by step and even directed me to videos that would help in the future. Great Job!

Recommendations to other buyers: Waiting to see what is going to happen when Texas goes to TIBER in 2017.

Report Exec 2016

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall this software is fairly easy to use, but has many features that are not "apparent" to the general user who does not have time or training in it's use. As an enterprise product it is awesome for sharing events and running reports on pretty much anything you can think up! Keep up the great work!

Report Exec is a great tool for reporting and dispatching.

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy of use.

Overall: Report Exec has streamlined our process, officers and dispatchers find it easy to use. The reporting feature for month end reports provides great information for analyzing data and targeting patrols. Our department has had great experiences with customer support and issues have been resolved in a short time frame.

Recommendations to other buyers: Highly recommend it.

The most bang for your buck!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The adaptability and integration options.

Cons: I haven't found it yet

Overall: The enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system on a minimal platform. The web based software frees up on site storage space while maintaining security and back ups through a variety of backend options.

The only thing better than the product is the phenomenal customer support! In over a decade there has not been one item that wasn't rectified immediately, completely, and with the utmost of professionalism! If you are looking to upgrade your current system, ask yourself the same thing we did. What is more important than getting someone immediately to address your needs regardless of time or need? For us it was a no brainer. Report Exec Enterprise from CESI is the par excellance we choose over and over again each day!

Recommendations to other buyers: Save your money on software that is three times the cost. Buy Report Exec licenses for the Enterprise product and get great customer service and a devoted team that is committed to the success of your individual application.

Great support for a great program

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great support and modules that cover every need

Cons: Can be a lot of updating required to stay on top of issues and use all the newest features.

Overall: Have been using Report Exec Enterprise as well as the Dispatch program for over five years. We have been very pleased with both of the programs. Using them in tandem we have been able to compile the metrics needed to keep our department running smoothly. Any issues we have run into the support has been stellar. Not always able to fix an issue until an update or hot fix comes out, but they are right on top of troubleshooting and getting the issue taken care of for the next release. All in all a great program that has made our department more efficient and streamlined.

Recommendations to other buyers: Make sure that you take advantage of customizing the software to suit your organizations needs, but don't go overboard.

Report Exec cloud application!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, ease of administration, great support!

Overall: We switched from hosting Report Exec Prof. to the cloud-based Enterprise version. The new version is more organized, user-friendly and much faster. Support is great, they stay on top of your personal issues and verify all fixes. 1 year in and we are extremely satisfied so far.

Gustavus Report Exec

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I have used Report Exec for many years and have always found it easy to use. The staff are always willing to hear your suggestions, ideas and needs. Improving the quality and functionality of the software is always a high priority and the staff work hard to meet my needs. If I have a dream about how the software can help me do my job easier, I never hesitate to share it because it. They often come true!!!

Great program for report writing!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Cons: Set up can be a little challenging if you don't know what you are doing.

Overall: I use this software for report writing as a security manager. It's easy once set up. Customer service is outstanding and only a phone call or email away.

Application Admin

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease of use.

Cons: Reliability of vendor internet/server.

Overall: Overall it has been a great product. It is easy to use and to teach. There have been a few times that the system has been down due to internet issues on the vendor side that has caused minor downtime issues. Overall the value for the product is hard to beat.

Spell check

Dec 06, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: it is easy to use

Cons: Every time I need to go back into the narrative to change a word it saves it to a number narrative. So in one report, I may have 7 narratives.

Overall: Spell check can improve, there are many times when there is a typo as simple as (ex: ths) you would think the word "the" would come up to pick from, but it doesn't also before it was updated a couple of years ago the spell check was easier to use(ex: the misspelled word would come up and you could fix it, now you have to click on it and fix it). Spell check's vocabulary needs to be increased and updated. Thank you.

Recommendations to other buyers: There are some things I like and some things I do not like, but at this time I do not have time to think about, I will start jotting things down throughout the year and next time when you do your survey, I will be ready. thank you and have a nice day

Operations Manager

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Very positive and relatively easy to use. I am very happy at how you can easily customize the different drop down menus. This helps to more easily evolve the program as our department evolves as well. Customer support has also been great. We call you answer and usually within a few minutes we resolve our issue. I also enjoy the updates as well. These have always resolved any compatibility issues with different browsers etc.

Report Exec Appreciation

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Data Collection

Cons: N/a

Overall: Report Exec has professionalized our department. It allows us to track trends, document events and reward those officers who excel in reporting writing/service.

Recommendations to other buyers: N/a

Senior Administrative Assistant

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use.

Cons: None noted.

Overall: Report Exec Enterprise is a great LE software. We love the functionality and ease of use. We are very please in our decision to go with CESI.

Recommendations to other buyers: Work with other agencies to see how they are using the software.

Exceptional Software

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The professional reports that are produced and the options that enable us to track items: parking permits, property, reports.

Cons: The inability to register more than one vehicle to the same owner/driver and to produce two separate permits.

Overall: We use RE as our prime report writing software for our Security Department. The software fits our needs, and then some, perfectly. We use several of the options such as, daily events log, reports, parking permits and property. The software enables all of us in the department to be informed and current with happenings on campus. The reports produced by RE are professional looking and contain all of the information needed.
Setting up RE was simple, even for a non-techie like me. I called on RE support a few times and they were great. Each time I called them they were able to assist me with my questions.
I would highly recommend RE to other security departments

Recommendations to other buyers: Highly recommend this software!

Hands-off maintenance is a huge plus

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versatile features, hosted off-site, very accessible/responsive support staff

Cons: The need for local software on the dispatch module

Overall: I really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program was only available on our local network. The only thing that keeps me from giving it 5 stars across the board is the dispatch module's continued reliance on locally-installed software. I was sold on this product due to all of the above-stated reasons but was quite disappointed to learn that there was still on-site maintenance requirements for the dispatch users. Any time the server/database gets updated, we have to locally update the required dispatch software. I am hopeful that this can be remedied in the future and this will truly become a cloud-hosted product.

Recommendations to other buyers: I appreciate the steady pricing structure we've seen from CESI over the years. Many other solution providers regularly hike up their annual prices but Report Exec costs have stayed relatively static over the years. Please keep that up.

5 Star Report System

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The system works great, easy for the officers to use. The Clery section is the most valuable to me.

Best consolidated system for CAD/RMS

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Multifunctional

Cons: When you switch a CAD/Report group assignment, a new case number is issued

Overall: We have been customers of Report Exec Direct since 2007 and have never been disappointed with the customer service or capabilities of the program.

Excellent reporting software, other features lack

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have used this software for about 4 years, and the reporting features on the software are above and beyond top notch! The ease of use, detail capabilities in the reports, and other features related to case report and data entry are just phenomenal!

The software lacks in other areas. Many of the modules "exist" but lack the same detail given to the core of the product (reports and dispatching). An example is parking citations. The citations themselves are in line with reports, but the online registration module lacks key elements to help fit our business needs and even is cumbersome at points. Key Database entry doesn't tie into contacts and scheduling is not easy to use.

Overall, I am very happy to be a Report Exec customer. We have been modifying ourselves where possible to make Report Exec a key part of our business practices.

Great for our university

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I like the functionality of Report Exec for Clery purposes. It helps us to keep up with the numbers throughout the reporting system.

This software is fairly simple to use and is fairly forgiving.

Aug 05, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Some of the aspects are of American persuasion I have been unable to change. PROS.... I am challenged in computers so if I can operate this then it must be good. Support Staff such as George WOOF are a huge asset to this product!

Used to track bylaw complaints, day to day issues, and reporting to Town Council

Aug 05, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good program to track issues, complaints and then allow reporting to managers.
Reports have good detail to capture what is happening.
Fairly easy to use, customer service has been excellent.
Would really like to see the ability to search phone numbers on the drop down menu.
Would like to have the ability to put in a daily event without any time reference, have not asked if that is possible it might be and I just haven't gotten around to asking.

Been a great asset to our work as Peace Officers. The staff have been so helpful and always availabl

Aug 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Would love to have it attached to MOVES as I am conducting a traffic stop would love to not have to switch screens and log into MOVES. Then go back to report Exec. Would love to do a traffic stop with plate and report exec complete the moves check for me with information attached.

Report Exec - North Hennepin Community College

May 09, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Report Exec program runs well, and is easy to use. New employees tend to learn the program quickly; which helps us keep accurate data while transitioning with new staff.

The program has many pros, but my most used function is Admin Reporting. I can quickly collect data for exec. team meetings, and verify our data for validity. This function has allowed us to obtain new equipment and staff members, because of it's accuracy.

A con to this program is since we upgraded to 2014 and switched server locations, it still loads and runs slowly at times. I have talked to tech support regarding this issue for almost six months, and although it is getting better, the issue is still not resolved.

Report Exec Reiview

Mar 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our department switched to Report Exec several years ago and the transition was smooth and the software was easy to learn and use. The customer service and support is second to none. I would recommend any department looking for records, dispatch, or parking software to give Report Exec a call.

Reprot Exec Enterprise

Mar 05, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been very satisfied with our use of Rep[rot Exec Enterprise. CESI has been very responsive to our questions and are great to work with in solving problems. I like the fact that they started the online training sessions to address training needs, questions and issues. Still learning the product but very satisfied so far.

Awesome Company

Mar 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We went with this company originally because they were local, I'm glad we did! Their customer service and tech support is top notch! the sales and training teams are spectacular!! If you are looking for CAD and/or RMS I highly recommend them, they are a top notch company who stay ahead by continuing to be innovative!

Excellent RMS

Mar 04, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great report management system. Very satisfied with product, cost effective and excellent customer service.

Great Customer Service

Mar 03, 2014
5/5
Overall

Comments: I have been using Report Exec for almost 3 years now and have been very satisfied with the ease of use and capabilities of the system. The few times where we have had issues, a service tech was able to help us out and if not fix the problem immediately, let us know a timeline for how long it would be. To me, great customer support makes a good product, great, so keep up the great work!

Review

Mar 03, 2014
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall I love Report Exec. One problem that I have been experiencing (and I have not brought this to anyone's attention yet) is when I do a search for reports between dates X and X... I typically do not get reports from all the dates. Usually I do a one week span (7 days) and I have to run the search twice. For example, I wil run February 1 - 7. I will get reports back from February 1 - 5. Then I re-run the search with February 5 - 7 and usually get the complete informaion that way.

Other than that, I am very happy with this program. Oh yes... I would also like to see your iPad App soon please.

Vendor Response

by Omnigo Software on March 04, 2014

Hi Dan, We'll have a trainer get in touch with you today to solve this problem. Also, the iPad App is going into beta testing now, if you'd like to be included in the beta test, just let your trainer know and we'll get you set up right away! Thank you for your continued support of Report Exec, we appreciate it!

Report Exec System at Northwestern Memorial Hospital Chicago Illinois

Mar 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the Report Exec System since 2011. The system is very easy to use even for those who do not have the sharpest computer skills. Creating incident reports is a breeze and running reports on the historical data is extremely easy as well. We used to operate on a paper based report writing system which was not working from an archiving and retrieval standpoint. The folks CESI did a great job assisting us in preparing and customizing our system to accomodate for the large Northwestern Medicine System. We also use the Report Exec system as a repository for other documents that our officers need to have access to. The best part of this solution is that it does not require extensive IT resources on my end to maintain the system. It is a great system and I would reccomend it to anyone.

Flexible and Reliable

Feb 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is flexible and very user friendly. Searching for information and drafting reports is simple and fast. Overall, this is a great product that will meet the needs of most agencies.