Software Status Solutions

autotext.me

5 / 5 4 reviews

Who Uses This Software?

Forward thinking automotive repair shop owners who see value in technology, and the importance of active communications with customers.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Software Status Solutions
  • softwarestatussolutions.com/
  • Founded 2012
  • United States

About autotext.me

autotext.me promotes trust between you and your customer. They appreciate the timely communication and the fact that they know what stage their vehicle is in throughout the repair process. Text message notifications are appreciated by your busy customers.


autotext.me Features

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management
  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

autotext.me Reviews Recently Reviewed!

You've changed the way we communicate to meet the demands of today! Thank you autotext.me!

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customer satisfaction, customer service, and the overall value.

Cons: NA

Overall: We started using autotext.me about a year ago and it has literally changed the way we communicate with our customers. We've been in business for 27 years and as technology changes, we must change with it. The methods we used in the past to communicate with our customers are no longer the most efficient or most desirable methods today. With autotext.met we no longer need to wait on hold, leave voice mail messages, or play phone tag. Our customers know the status of their vehicle at all times. From start to finish, autotext.me enables us to communicate with our customers in real time and they have the ability to communicate back. We researched other similar software companies and we couldn't be more pleased with our decision to use autotext.me. From their software to support, autotext.me offers the best communication platform, a great value, and provides outstanding customer service. We made the best decision when we partnered with autotext.me

Recommendations to other buyers: If you're not using it, you should be.

Love this product!

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeping in touch with our customers, we don't have to bother them at work.

Overall: We love this, our customers love this, our techs love this! We are able to keep in touch with our customers, no guessing for them about the status our their vehicle. Win-Win!

Great product with tremendous potential

Sep 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The stability

Cons: Wish it had more options, but it looks like they are working on it!

Overall: Started using Autotext.me after having the need for sending text messages to my clients and keeping them in the loop with their repair process. We came from using one of the larger companies (I will not name) and we had consistent issues with the product. Right away after using Autotext.me for a week, I knew that we finally found a stable and working product.

Chris and Darryl are top notch professionals, and we get the personal attention that we did not get with the company we were using previously. The Autotext.me product does everything that we need it to do, and it does it well. Stable, no connectivity issues, and we love it!

Recommendations to other buyers: Give it a try!

Kris

Mar 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am very much impressed with how i received text notifications about my car repair status from the auto shop ..