---
title: "DaySmart Vet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DaySmart Vet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more."
source_url: "https://www.capterra.com/p/133166/DaySmart-Vet/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 DaySmart Vet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DaySmart Vet

## What is DaySmart Vet?

Established in 2011, DaySmart Vet (formerly Vetter Software) has remained dedicated to delivering easy-to-use, cloud-based practice management software tailored to meet the needs of veterinary clinics of all sizes and specialties. Our mission is to empower clinics by automating tasks, streamlining workflows, and improving client communication. From appointment scheduling and reminders to inventory management and payment processing, our comprehensive platform has you covered, freeing up your time to focus on what matters most – your patients. Take a proactive step today by scheduling your personalized demo to experience firsthand the benefits our platform can bring to your veterinary practice!

## What is DaySmart Vet used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Overall rating

Based on 292 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$116

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## DaySmart Vet alternatives

Highest Rated

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)

[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234498/Instinct-EMR/)

[4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (107)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

$289.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133166/DaySmart-Vet/alternatives/)

## FAQs about DaySmart Vet

Overview

### What problems does DaySmart Vet solve?

DaySmart Vet solves disconnected veterinary workflows by centralizing patient histories, treatments, prescriptions, appointments, invoices, inventory, lab results, and client communications. Cloud access lets mobile, house-call, and multi-location teams retrieve records and manage care from any device. Reception teams, technicians, veterinarians, and practice managers benefit from faster scheduling, clearer treatment tracking, and reduced paper-based administration.

Answer based on 192 reviews

Overview

### Which roles and teams benefit most from DaySmart Vet?

DaySmart Vet is most used by veterinarians, practice owners, and clinic managers who oversee appointments, patient records, billing, and daily hospital operations. Reception and office teams rely on it to schedule visits, manage client communication, and process payments, while veterinary technicians use it to access treatment details and support coordinated patient care.

Answer based on 288 reviews

Overview

### What company size and industries is DaySmart Vet built for?

DaySmart Vet is built for small veterinary businesses, which account for 100% of reviewers, led by veterinary practices at 92%. It supports veterinarians, practice managers, technicians, veterinary groups, consolidators, animal healthcare providers, mobile vets, and equine vets, with additional use in medical practices (4%) and hospitals and health care (2%) for veterinary use cases.

Answer based on 292 reviews

Features and Usability

### What are the key features of DaySmart Vet?

DaySmart Vet includes appointment scheduling with service-specific calendar columns and status colors, plus billing and invoicing with integrated payment processing. It maintains client and patient records, supports customizable SOAP notes and clinical charting, and sends automated confirmations and reminders. Document storage keeps records, certificates, and consent forms associated with patients.

Answer based on 98 reviews

Pricing

### How much does it cost and what fees or limitations are included?

DaySmart Vet starts at $116 per month flat rate for 1–5 users; 6–10, 11–15, 16–20, and 21–24 user plans cost 293, 400, 493, and 583 monthly. Pricing for 25+ users is unlisted. Reviewers describe competitive scaling, though some report costly add-ons, including texting, reminders, and integrations.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does DaySmart Vet integrate with?

DaySmart Vet integrates with PetDesk for appointment scheduling and reminders, alongside practice-management and payment connections such as QuickBooks Online, Stripe, CardConnect, Trupanion, and Vetcove. Its catalog also includes communication and client-engagement platforms including Demandforce, Weave, Vetstoria, VitusVet, AllyDVM, and VetTalk.

Answer based on 28 reviews

Getting Started and Support

### How easy is it to onboard and train a team on DaySmart Vet?

DaySmart Vet offers live online training, webinars, documentation, and videos to support setup and ongoing learning. Reviewers report that new employees, temporary staff, and teams moving from paper records often learn core tasks quickly. Less tech-savvy users and administrators configuring workflows, inventory, or specialized roles may need additional guidance and training materials.

Answer based on 58 reviews

Getting Started and Support

### What customer support options does DaySmart Vet offer, and how do users rate the experience?

DaySmart Vet offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users frequently describe support as friendly, helpful, and quick to respond or resolve issues, particularly through chat. Some report delays, limited assistance, or confusing help articles, especially during periods of service changes.

Answer based on 161 reviews

Patient management

### How well does DaySmart Vet manage patient records?

DaySmart Vet makes patient management accessible for veterinary teams with organized medical records, treatment history, prescriptions, client communications, photos, and lab integrations. Small clinics and mobile practices value the easy navigation and cloud access. However, staff report limits in searching within long patient histories, handling joint owners, and viewing patient context while scheduling appointments.

Answer based on 72 reviews

## Who uses DaySmart Vet?

Based on Capterra reviews from the past 2 years

## Features

AI summary

Based on 1,661 Veterinary reviews

Capterra data shows that buyers of veterinary software rank the following features as their top priorities:

-   **Billing & Invoicing** (**60%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**67%**)
-   **Charting** (**59%**)

DaySmart Vet supports all three of the features reviewers value most: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage financial workflows, keep accurate patient histories, and document care clearly, allowing teams to run daily operations more efficiently and provide better continuity of care.

Billing & Invoicing

4.4 (168)

92.86% of 168 reviewers that rated this feature as important or highly important

With this capability, you can manage billing, send invoices by email or text, and process payments online or in person. Users think the system is user-friendly, integrates with payment services, and speeds up billing, but some mention reporting and refund limitations.

Patient Records Management

4.5 (160)

95.00% of 160 reviewers that rated this feature as important or highly important

DaySmart Vet offers organized, intuitive patient records that are easy to update, search, and share with other clinics. Reviewers appreciate the logical layout, customizable templates, and smooth navigation, though some wish for improved search, reporting, and certificate editing options.

Charting

4.4 (100)

90.00% of 100 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Prescription Processing

3.9 (35)

71.43% of 35 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

Appointment Scheduling

4.5 (169)

88.17% of 169 reviewers that rated this feature as important or highly important

You get flexible, color-coded scheduling that adapts to different appointment types and providers. Some reviewers find it easy to use and customizable, but others mention limitations with online booking, continuity of care, and integration with third-party platforms.

Client Management

4.4 (108)

84.26% of 108 reviewers that rated this feature as important or highly important

It gives you tools to manage client details, communications, and relationships efficiently. Reviewers appreciate the ease of adding clients, integrated reminders, and pop-up notes, but some want better account merging, search, and co-owner management.

DaySmart Vet 43 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: You get flexible, color-coded scheduling that adapts to different appointment types and providers. Some reviewers find it easy to use and customizable, but others mention limitations with online booking, continuity of care, and integration with third-party platforms.
- Billing & Invoicing: With this capability, you can manage billing, send invoices by email or text, and process payments online or in person. Users think the system is user-friendly, integrates with payment services, and speeds up billing, but some mention reporting and refund limitations.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Client Management: It gives you tools to manage client details, communications, and relationships efficiently. Reviewers appreciate the ease of adding clients, integrated reminders, and pop-up notes, but some want better account merging, search, and co-owner management.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: This aspect helps automate appointment confirmations and reminders by email, text, or phone. Some users say automation saves time and is easy to set up, but others report reliability issues, limited customization, and occasional support challenges.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- Historical Reporting: Information, data and reports that are being tracked over time
- Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: DaySmart Vet offers organized, intuitive patient records that are easy to update, search, and share with other clinics. Reviewers appreciate the logical layout, customizable templates, and smooth navigation, though some wish for improved search, reporting, and certificate editing options.
- Payment Processing: Accept, record, and reconcile financial transactions
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

4.4 (287)

4.4

Based on 287 reviews

## Pricing

Value for money

4.6 (278)

[View pricing plan details](https://www.capterra.com/p/133166/DaySmart-Vet/pricing/)

1-5 Users

$116.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

6-10 Users

$293.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

11-15 Users

$400.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

16-20 Users

$493.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

21-24 Users

$583.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

25+ Users

Custom Quote Available

It includes:

-   24/7 Customer Support
-   Treatment Whiteboard
-   Reporting & Analytics
-   Inventory Management
-   Billing & Integrated Payments
-   Client & Patient Management
-   SOAP-Based Medical Records
-   Digital Intake Forms
-   Text & Email Reminders
-   Online Booking
-   Scheduling
-   Cloud-Based (24/7 Access)

Value for money

4.6 (278)

4.6

Based on 278 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

PetDesk](https://www.capterra.com/p/166086/PetDesk/)[

Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[

VitusVet](https://www.capterra.com/p/143459/VitusVet/)[

Demandforce](https://www.capterra.com/p/221823/Demandforce/)[

CardConnect](https://www.capterra.com/p/141024/CardConnect/)[

Vetcove](https://www.capterra.com/p/235317/Vetcove/)

## Support, customer service and training options

Customer Service

4.7 (290)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (290)

4.7

Based on 290 reviews

## User reviews

Overall rating

4.6

Based on 292 reviews

Filter by rating

5(210)

4(65)

3(9)

2(5)

1(3)

Mentioned topic

Sorted by most recent

MICHAEL H.

Lab Supervisor

Veterinary

### "CS is quick and on Point!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 30, 2026

DaySmart is a great company to used and implement in to your Vet Clinic or Hospital; however, many of my suggestions are over looked and answers not answered on many Webinars.

Pros

Katherine is wonderful at CS support! Every time she helps our business, it is quick and easy. She is kind and a joy to work with in the back ground IT for DaySmart.

Cons

It seems I have to restart my CPU every now and then to get a lab to be sent off the the LIMS cloud with my other integration machines.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TG

Tracie G.

DVM, owner

Veterinary

### "Want a great records management tool? This is it!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2026

No problems --- EVER! They've been great from day one, and I've used them for a long, long time. They offered training and have been very quick to respond to any questions.

Pros

User-friendly, versatile, customizable, affordable. DaySmart is always looking for ways to update their product and offer more.

Cons

I have specific treatment packages and have to manually track them. I'd love some way to have the software do that for me.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

James C.

Veterinarian and Owner

Veterinary

### "Great Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2026

Great company. Responsive. Seem to care about getting us taken care of quickly. Would highly recommend

Pros

User friendly interface. In depth record keeping and reports. Customer support is top notch and responsive. They never dismiss a problem as user error until it's proven to be user error. Unlike the other two PIMs we've used.

Cons

Does take several clicks to get info, but after time becomes second nature. Wish there were capability to send out more than one text reminder for appointments.

Switched from

[Vetspire](https://www.capterra.com/p/187469/Vetspire/)

Horrible customer service. Constant bugs.

Alternatives considered

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

[easyVET](https://www.capterra.com/p/134498/easyVET/)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reasons for choosing DaySmart Vet

Treatment board functionality was most user friendly for our general practice setting

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SP

Susan P.

Practice Manager, CVT

Veterinary

### "DaySmart Vet is Robust and Intuitive"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 10, 2026

My overall experience is positive. DaySmart Vet does everything we need it to do at a fraction of the cost of other "big-name" PIMS, and we are not required to pay for services or extras that we do not use.

Pros

It is a robust PIMS and very intuitive. Teaching new employees how to use DaySmart Vet is not complicated.

Cons

Their tiered support can be frustrating. Getting the right question or issue to the right person can be time-consuming and unrewarding. Once understood, issues are solved quickly.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Moving facilities and wanted a cloud-based system.

Alternatives considered

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reasons for choosing DaySmart Vet

They offered a robust PIMS for a fraction of the cost of some of the others. They were able to move most of our information from Cornerstone. It was intuitive and easy to learn for the rest of the team.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AB

Amanda B.

DVM, CEO

Veterinary

### "Honest Review of DaySmart Veterinary EMR system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 13, 2026

Love it and would recommend it to anyone looking for a new veterinary Electronic Medical Record system. I have used it for 7 years now and it's great!

Pros

I love the number of integrations with other companies and how user friendly the interface is. It makes training new employees so much faster than any other program that I have used over the years.

Cons

There are still some things that need to be improved with the platform as far as consistency of where communications are entered (i.e. we can email from Daysmart but the emails come back in our Gmail account and we have to copy/paste them in). It's time consuming.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Reasons for choosing DaySmart Vet

This system was WAYY more user friendly for new employees

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Dr. Amanda - thank you for taking the time to leave a review and for being with DaySmart Vet for seven years - wow! We love hearing that DaySmart Vet makes training new employees faster and easier. Thank you for recommending us and for sharing your honest feedback about email communications. We know every extra copy and paste adds up! We hope to be part of your practice for many years to come, and as always please don't hesitate to reach out if you have any more suggestions or need help from our side of things. :)

CM

Cait M.

RVT, Veterinary Operations Manager

Veterinary

### "Daysmart Makes our Day Smarter!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2026

I love it! As a practice manager, i find it easy to use and navigate. The files when transferred are easy to follow. The new features that are constantly being introduced are lovely and only allow the software to perform better for us!

Pros

It is very user friendly. All actions and button clicks make sense. It is easy to navigate through a patient record, especially with current upgrades to the system. The Ask Daisy feature is so so helpful. Scheduling appointments are simply and clients are notified immediately. Any questions brought forward by the staff are easily answered through your amazing customer support team!

Cons

The inability to change the name of an inventory item as it is being invoiced. Instead, we have to make a new inventory item with slight wording change (Nasal-lacrimal flush is an inventory item, but we wanted just a nasal flush - we cannot just delete the word "lacrimal" but instead a whole new inventory item needs to be added. Kinda annoying (previous software we used allowed this!)

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Constant issues with program not working. Switched for cloud based service to avoid disruptions

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Cait! Thank you for the wonderful review! We’re so glad DaySmart Vet and Ask Daisy are making things easier for your team. We also appreciate your feedback about editing inventory item names and will share it with our product team! As always, if there's anything you need help with or more we can do for your team, please don't hesitate to reach out!

SG

Stuart G.

Veterinarian

Veterinary

### "there are better more affordable software options available with Daysmart"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2026

happy with software and was nervous about the transition btu I feel this company is organized and well run.

Pros

support teams that have worked with me from emailing to phone calls, to chats to zoom calls to help with my limited IT abilities

Cons

not enough experience to answer this question effectively but converting to another software is always intimidating

Switched from

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

cost and customer support problems in the past

Alternatives considered

[Zolie](https://www.capterra.com/p/10048234/Zolie/)

Reasons for choosing DaySmart Vet

cost and reviews and customer support with the software

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

HI Dr. Stuart - thank you for taking the time to leave a review as a new user of DaySmart Vet and welcome! We're glad to hear support has been able to help you as you onboard. We look forward to supporting your practice in years to come!

Stele J.

Professional pet groomer

Veterinary

### "Stele johnston"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

July 29, 2026

I was confused at first but take me a while to get use with it! But I’m still learning and exploring lil bit

Pros

Clearly organized appointments Update improvements Not of bugs issues. I haven’t use customer support yet

Cons

Organizing schedules Tell me who pets’ backgrounds Show me their history in system, etc.. it was not bad!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Stele! Thank you for taking the time to leave the review! Glad to hear you're getting the hang of things and we look forward to continuing to support you and your practice!

SR

Susan R.

Director of Operations and Marketing

Veterinary

### "Very pleased with DaySmart and highly recommend! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2026

Our experience with DaySmart has been great overall! Our team and new hires all acclimate to it very easily. Everyone agrees that it is far superior to any other practice management software they have used at previous clinics. We are all big fans!

Pros

Extremely user friendly, intuitive design. Our entire team appreciates the efficient design and organization of DaySmart. Chat Support has been extremely helpful on several occasions now. They are quick to reply and keep us updated on the status of things and provide a timely resolution.

Cons

We wish that the patient relationships would auto populate in a drop-down menu for communication notes and exporting records (and other similar actions). It would be great to just have those relationship easily populate and the ability to select which one(s) you want to email or document a communication with. Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application.

Switched from

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Hippo was being taken over by another program that didn't meet our needs.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)

[Digitail](https://www.capterra.com/p/167764/Digitail/)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reasons for choosing DaySmart Vet

Efficiency, cost, customer support, layout, integrations, applications

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Susan - thank you for the great review! We’re so glad your team finds DaySmart Vet intuitive and that our Support team has been helpful as you get started using our software. We also appreciate your suggestion about patient relationships and will share it with our product team! We look forward to continuing to support your practice!

RB

Rebecca B.

Administrative Assistant

Veterinary

### "DaySmart Vet is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2026

The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams.

Pros

DaySmart Vet is incredibly intuitive to use. There is very little training required to master the system because there's no need to memorize special commands. Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow. The updates and improvements are usually spot on, and the support team is always open to hear our feedback.

Cons

The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the middle of screen where it's more likely to be noticed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Rebecca! Thank you for taking the time to leave your thoughtful review! We appreciate your feedback on the pop-up alerts and will share it with our team. Making DaySmart Vet intuitive and easy for veterinary teams to use is exactly what we aim for. We’re so glad it’s helping simplify your team’s day-to-day work!

[View all Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

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