--- title: "DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DaySmart Vet the right Veterinary solution for you? Explore 289 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133166/DaySmart-Vet/reviews/" page_type: "reviews" language: "en" --- DaySmart Vet 4.6 (289) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of DaySmart Vet Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful.“ October 8, 2025 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the middle of screen where it's more likely to be noticed.“ July 2, 2026 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams.“ July 2, 2026 KB Kellie B Veterinarian OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. “ May 20, 2026 DD Deanna D ReceptionistVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart, and I especially like the customer service associated with DaySmart Vet.“ May 13, 2025 JR James R VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software.“ June 26, 2025 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow.“ July 2, 2026 MS Mandi S ReceptionistVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 289 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate H. Veterinarian Owner Veterinary Used the software for: 2+ years ### "Dedicated Company" July 15, 2025 5.0 Overall I have had it since the beginning when it was Vetter and I'm still using it because overall it is user friendly. I like it because after so many years I'm very familiar with it. Pros I like the ability to chat with Tech Support. They were quick and the wait time was very minimal. Explanations are clear and the support staff is very friendly. I also like the ease of allowing clients to pay online through invoicing. Cons That a lot of my emails go to SPAM but it's not their fault. There are some things as an equine mobile vet that make it difficult to use due to the fact that I practice in multiple states but I'm not sure how to easily resolve that. Review Source Response from DaySmart Software July 16, 2025 Thanks for your continued support! Below are the basics of how your system should be configured for mobile multi-state practice. Contact support if you need more help! For mobile practice across multiple states, configure your Services Location setting to "mobile": Click "Settings" at the top of the page Scroll down and click the edit icon for "Services Location" Set to "mobile" Click the Save icon When set to "mobile," our software automatically calculates taxes based on each client's address rather than your clinic address. Important: When adding client addresses, always select the verified address from the dropdown menu in DaySmart Vet for proper tax calculations. You'll also have the option to select service location when checking in appointments. For each state you practice in, set up applicable taxes under Settings > Configuration > New Tax and configure them for the specific jurisdictions where you provide services. SR Susan R. Director of Operations and Marketing Veterinary Used the software for: 6-12 months ### "Very pleased with DaySmart and highly recommend! " July 14, 2026 5.0 Our experience with DaySmart has been great overall! Our team and new hires all acclimate to it very easily. Everyone agrees that it is far superior to any other practice management software they have used at previous clinics. We are all big fans! Pros Extremely user friendly, intuitive design. Our entire team appreciates the efficient design and organization of DaySmart. Chat Support has been extremely helpful on several occasions now. They are quick to reply and keep us updated on the status of things and provide a timely resolution. Cons We wish that the patient relationships would auto populate in a drop-down menu for communication notes and exporting records (and other similar actions). It would be great to just have those relationship easily populate and the ability to select which one(s) you want to email or document a communication with. Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Efficiency, cost, customer support, layout, integrations, applications Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was being taken over by another program that didn't meet our needs. Review Source Response from DaySmart Software August 27, 2026 Hi Susan - thank you for the great review! We’re so glad your team finds DaySmart Vet intuitive and that our Support team has been helpful as you get started using our software. We also appreciate your suggestion about patient relationships and will share it with our product team! We look forward to continuing to support your practice! TD Tiffany D. Practice Manager Veterinary Used the software for: 1-2 years ### "Definitely an improvement but still needs a lot of work for us to recommend." October 8, 2025 3.0 For the most part, we have gained significant improvements with DS. Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful. We are hopeful that the improvement requests we have made will be acted upon, as they would greatly change our overall experience and likelihood of recommending DS to other practices. Pros Automated reminders for exams and treatment appointments, easy payment processing, ability to customize SOAP notes, emails, & forms templates, bundles for itemized invoices. All of these things have vastly improved our client communications and given a more polished, professional presentation of our practice. Cons Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks. The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff. Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works. I wish we could create rules for how appointments are allowed to overlap, followed by the ability to quickly pull up what slots are available for that appointment type even with the overlap. The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it. For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious. We would greatly appreciate the ability to just see a list of appointments and use checkboxes to select as many as needed, then delete in one go - similar to an email inbox. A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months. In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that dearly. I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is too tedious. I would also appreciate more secure e-signature similar to acrobat's that includes timestamps with IP addresses, etc. If you made this change, we could cancel our Acrobat subscription that we are only keeping because DS doesn't have this integral security feature. I'd like to see the ability for clients to fill out new client forms that automatically populate into their new account while also being secure. That would save us a ton of time we are currently spending manually entering client/patient information. We would also like to see the merge client/patient process improve. At this time, it is difficult to tell what information will be lost when merging and it would be ideal for all information to be kept so we could then remove whatever we don't want. There are reports that we wish existed or the ability to use the existing reports more easily/dynamically and it feels unfair that we would have to pay for the creation of a report DS is missing. It can be irritating to bring up a significant issue just to be met with "yeah, DS can't do that and we don't know when or if that will ever be fixed". Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet I demo'd pretty much every veterinary software out there, except cornerstone and avimark because I already had experience with those and knew they wouldn't work for us. While DS was not my favorite choice functionally, it was the best value Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) \*envision go\* was made for a grooming business and was extremely outdated and clunky, missing very important features for customer service Review Source Response from DaySmart Software October 14, 2025 Thank you for taking the time to share such an honest and detailed review. Your feedback highlights both the progress we’ve made and the important work ahead. First and foremost, please do make sure that all of these items have been captured with support requests if you haven't done so already so that we have records that tie enhancement requests to your clinic with your specific details or steps to reproduce. - We're constantly improving performance across our entire application - I haven't heard of performance issues with popup notes, and we're investigating. - Reporting improvements and enhancements are in progress right now. Please keep your feedback coming and I'd love the opportunity to discuss your concerns and our roadmap in more detail CM Cait M. RVT, Veterinary Operations Manager Veterinary Used the software for: 1-2 years ### "Daysmart Makes our Day Smarter!" August 12, 2026 5.0 I love it! As a practice manager, i find it easy to use and navigate. The files when transferred are easy to follow. The new features that are constantly being introduced are lovely and only allow the software to perform better for us! Pros It is very user friendly. All actions and button clicks make sense. It is easy to navigate through a patient record, especially with current upgrades to the system. The Ask Daisy feature is so so helpful. Scheduling appointments are simply and clients are notified immediately. Any questions brought forward by the staff are easily answered through your amazing customer support team! Cons The inability to change the name of an inventory item as it is being invoiced. Instead, we have to make a new inventory item with slight wording change (Nasal-lacrimal flush is an inventory item, but we wanted just a nasal flush - we cannot just delete the word "lacrimal" but instead a whole new inventory item needs to be added. Kinda annoying (previous software we used allowed this!) Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Constant issues with program not working. Switched for cloud based service to avoid disruptions Review Source Response from DaySmart Software August 27, 2026 Hi Cait! Thank you for the wonderful review! We’re so glad DaySmart Vet and Ask Daisy are making things easier for your team. We also appreciate your feedback about editing inventory item names and will share it with our product team! As always, if there's anything you need help with or more we can do for your team, please don't hesitate to reach out! TM Tammy M. Office Manager Veterinary Used the software for: Less than 6 months ### "No complaints after only a few days of using the program." May 1, 2026 5.0 Onboarding was simple, the team went out of their way to make it easy and are working hard to add the things I asked for. The team is cheerful and polite, very nice people. The program isn't perfect, no program would be for our small, weird clinic, but it's pretty close. Pros It's easy to find what you need, i.e. invoices, appointments, etc. The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand. The data migration went very well. All the old appointments from the old program are intact. So far, we're very pleased with the program. Cons The search engine is oddly specific about people's names. If there are two owners, I can't search with just one name and find it, i.e. the file says "Joe & Lisa Smith" and I can't find it with just "Joe Smith." I have to enter "Joe & Lisa." Reason for choosing DaySmart Vet DaySmart Vet's staff actually answered my calls. Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) The program was too complicated and it took too long to get any work done. Review Source Response from DaySmart Software June 2, 2026 Hi Tammy! Thank you for the thoughtful review! We're so glad to hear that the transition to DaySmart Vet went smoothly and that your team is finding the system easy to use. We also appreciate the feedback about the search functionality. We'll be sure to share that with our team as we continue improving the product, specifically the search capabilities throughout the system. We know every clinic has its own unique workflows, so hearing that we've been able to help make DaySmart Vet work for your practice means a lot to us. We're grateful you chose us and look forward to continuing to support your team! AB Amanda B. DVM, CEO Veterinary Used the software for: 2+ years ### "Honest Review of DaySmart Veterinary EMR system " August 13, 2026 5.0 Love it and would recommend it to anyone looking for a new veterinary Electronic Medical Record system. I have used it for 7 years now and it's great! Pros I love the number of integrations with other companies and how user friendly the interface is. It makes training new employees so much faster than any other program that I have used over the years. Cons There are still some things that need to be improved with the platform as far as consistency of where communications are entered (i.e. we can email from Daysmart but the emails come back in our Gmail account and we have to copy/paste them in). It's time consuming. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet This system was WAYY more user friendly for new employees Review Source Response from DaySmart Software August 27, 2026 Hi Dr. Amanda - thank you for taking the time to leave a review and for being with DaySmart Vet for seven years - wow! We love hearing that DaySmart Vet makes training new employees faster and easier. Thank you for recommending us and for sharing your honest feedback about email communications. We know every extra copy and paste adds up! We hope to be part of your practice for many years to come, and as always please don't hesitate to reach out if you have any more suggestions or need help from our side of things. :) JV Jesse V. Lead CSR Veterinary Used the software for: 6-12 months ### "A good PIMS that little is getting better with time " June 29, 2026 5.0 Overall it has been a rollercoaster but honestly i have learn a lot along the way, with the help of my favorite support team \[sensitive content hidden\]. Everything has been easy honestly, THEY ALWAYS FIND A THE ANSWER OR A WAY TO WORK AROUND!! Pros Overall once you get use to the system its great system honestly and now with the new change even faster. I like that you can always find everything you're looking and also you its cloud based so as management i can access it anywhere and i do not have to be at the practice to make any changes. Cons The only problem i see here is partial refunds to cards and also that in the beginning the system created new items in inventory when with already had them. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We needed a newer system that could help better Review Source Response from DaySmart Software August 27, 2026 Hi Jesse! Thank you for sharing your experience! We’re so glad DaySmart Vet has become a valuable part of your practice and that our support team has been there to help along the way. We appreciate your honest feedback and look forward to continuing to support you and your practice! CC Cyndi C. Practice Manager Veterinary Used the software for: 1-2 years ### "Loving Daysmart!" June 3, 2026 5.0 There have been a lot of updates and continue upgrading the software with suggestions from clients. To know you are valued and listened to when sending ideas. Pros I love the help you receive through chat and the ability to talk with a person whenever if you need it. The appointment scheduling is amazing and the price of monthly membership is excellent. Cons That conversations/tasks are not listed in the history. Makes it a bit hard to find things having to click on multiple tabs. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cloud based was going obsolete and needed to switch Review Source Response from DaySmart Software August 27, 2026 Hi Cyndi! Thank you for your feedback! We’re glad you’re enjoying the scheduling tools and our support. We also appreciate your note about conversations and tasks. We’ll share it with our team. It means a lot to know that our continued updates and commitment to listening to customers are making a difference! Thanks again! SG Stuart G. Veterinarian Veterinary Used the software for: Less than 6 months ### "there are better more affordable software options available with Daysmart" August 8, 2026 5.0 happy with software and was nervous about the transition btu I feel this company is organized and well run. Pros support teams that have worked with me from emailing to phone calls, to chats to zoom calls to help with my limited IT abilities Cons not enough experience to answer this question effectively but converting to another software is always intimidating Alternatives considered [Zolie](https://www.capterra.com/p/10048234/Zolie/) Reason for choosing DaySmart Vet cost and reviews and customer support with the software Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) cost and customer support problems in the past Review Source Response from DaySmart Software August 27, 2026 HI Dr. Stuart - thank you for taking the time to leave a review as a new user of DaySmart Vet and welcome! We're glad to hear support has been able to help you as you onboard. We look forward to supporting your practice in years to come! Stele J. Professional pet groomer Veterinary Used the software for: 6-12 months ### "Stele johnston" July 29, 2026 5.0 I was confused at first but take me a while to get use with it! But I’m still learning and exploring lil bit Pros Clearly organized appointments Update improvements Not of bugs issues. I haven’t use customer support yet Cons Organizing schedules Tell me who pets’ backgrounds Show me their history in system, etc.. it was not bad! Review Source Response from DaySmart Software August 27, 2026 Hi Stele! Thank you for taking the time to leave the review! Glad to hear you're getting the hang of things and we look forward to continuing to support you and your practice! NW Nicole W. Doctor and owner Veterinary Used the software for: 2+ years ### "Excellent Veterinary Practice Management Software." September 18, 2025 5.0 Overall I am very pleased with the program. It has greatly improved once it became DaySmart versus when it was Vetter. Pros Being a cloud based software that we can use from our phones or laptops after hours is super helpful. Lately they have been adding a lot of features, which is great to make the program even better are more user friendly. Love being able to do online chat with customer support versus having to call in. Cons The cost to all of the add on features starts to become quite expensive, but still worth the convenience. I have used many other practice management softwares, and have liked this one the best. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet At that time, I was still seeing large animals, and neovet did not cover large animal species (at that time) Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Not cloud based and we kept losing critical data, we were given ridiculous reasons for the data loss, always being blamed on a series of keys that we must have pushed! Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please keep it coming! VR Verified Reviewer Veterinarian Hospital & Health Care Used the software for: 2+ years ### "Daysmart Vet is a good value with real customer service" August 19, 2025 4.0 Great. Even though I prefer phone conversations, my most recent issue was solved via text quickly and efficiently Pros Affordable and easy to navigate the system for our patients. Inventory management and reminders are logical to use as well Cons All support is done via chat. I prefer to be able to call with more complicated issues if I need help understanding a particular process Alternatives considered [Vetport](https://www.capterra.com/p/92897/Vetport/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing DaySmart Vet Cost was cheaper and more easily budgeted for a startup clinic Review Source Response from DaySmart Software August 26, 2025 Thank you for your review. We have always offered 24x7 phone and email support in addition to chat. Click on the help icon, then click on 'support options' and you can see the email and phone options. Email: vet-support@daysmart.com Phone: +1 (844) 483-8837 (1-844-VETTER) CD Carrie D. Office Manager Veterinary Used the software for: 2+ years ### "Great Company" November 7, 2025 5.0 We have enjoyed our experience with DaySmart and love the convenience of a cloud-based PIMS. The support is outstanding and fast! Pros We have been with DaySmart for over 8 years. They have always been easy to reach and ready to help when needed. Cons We have no complaints. They have always been supportive when needed and speedy in response times. Very helpful! Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Wanted the convenience and security of cloud-based. Review Source RJ Rachel J. Owner Veterinarian Veterinary Used the software for: 1-2 years ### "Daysmart...my favorite vet software" June 26, 2025 5.0 Love love love Daysmart. Would be their poster child if I could. I love how user friendly it is. Use it Pros Friendly customer service even for silly question. I just love the Daysmart Software so user friendly. The phone application is another good part especially on the run and when I forget my laptop...SO EASY! Has allowed me to let go of AVImark after 16 years...much more functional program. They also are ipen to improvememts if warranted. Cons Sometimes you have to wait for a call back and leave a message. Sometimes that can be frustrating because it can take a day. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Sold my practice and went mobile. Wanted Cloud based product vs server managed product. Review Source JK Jenna K. Office Manager Veterinary Used the software for: 2+ years ### "Daysmart review " December 18, 2025 5.0 Daysmart is easy to use and user-friendly. There are many great features within this practice management system. Pros User-friendly and intuitive practice management system that streamlines workflows and saves our team time. Cons Unfortunately, there is no way to send mass communication within this practice management system. Wish there was. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We wanted cloud based software and Avimark did not have that capability. Review Source HB Henry B. Practice Manager Veterinary Used the software for: 2+ years ### "Great practice management system for a mobile veterinary service" May 5, 2025 5.0 We have been with them for over 8 years and have thrilled with the improvements and features they have implemented. It is very easy to use and makes our mobile practice very efficient. Pros Very versatile program. Easy navigation between records/clients/patients. Cons The program needs more integration options for credit card processing. Switched from [Onward Vet](https://www.capterra.com/p/122903/Onward-Vet/) DaySmart was easier to use for our mobile practice Review Source Response from DaySmart Software May 6, 2025 Thank you for your feedback. In conjunction with DaySmart Payments, we're continuing to enhance and roll out new payments features. Please do contact our support with any payments questions or requests. MM Mere M. Office Manager and Vet Tech Veterinary Used the software for: 1-2 years ### "Wonderful System" April 23, 2025 5.0 I love it! I have used multiple other systems in my 20 years and this is one of the easiest. The setup took less time than other systems I have setup. It has a lot of features and integrations that are helpful. Pros I LOVE DaySmart! It is so easy to use and they are constantly upgrading it with things we request. It is easy to request changes and you are able to vote on other people's recommendations. It is easy to email or text people their invoices, forms, certificates and more. Clients can pay online easily or we can put their card on file. The app for clients is great. They can see all of their documents and request refills. I made most of our forms and it was easy to figure out. The setup process is easier than some other systems. Making adjustments to inventory is also super easy. Cons Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number. It would be nice if the DaySmart texts came from our number. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet Our Vet had used DaySmart/Vetter before. I had used and helped set up EzyVet. We both used Idexx Neo at our last practice. When we talked about the setup differences and we realized DaySmart was much easier to setup. Review Source Response from DaySmart Software April 28, 2025 Thank you for your review. Good news -- if you contact our support, we may be able to use your business number to send/receive SMS messages. It's called 'SMS porting' and as long as your business phone number isn't used for any texting service currently, we can port it to be used for SMS messages sent/received in our software. WV Wanda V. Receptionist Veterinary Used the software for: 1-2 years ### "Easy to learn, easy to manage, excellent customer support and overall GREAT product that makes a challenging industry easier to manage." March 24, 2026 5.0 Its my all time favorite vet medicine software and i wished it was used everywhere. Its easy to learn. Its pretty much impossible to "get lost" while using it. Pros After using Cornerstone, Avimarkand and EzyVet, DaySmart is the most user friendlier software of them all. The learning curve was the easiest from all of the software's listed above. The ease to find Patients previous history, previous treatments, prescriptions used in the past, managing the inventory, communication with IDEXX labs is smooth, even if client is a frequent no show no call is easy to track. Customer service is quick and easy. With previous software's we had to wait days to resolve any issues and there was the issue that IT was in a different time zone or had heavy accents we found challenging to communicate with. Daysmart is my all time favorite and i wished it was used everywhere. Cons We can send text messages to clients but they can't reply to us. We have to use a separate software for live communication with clients which does not log onto Day Smart. That's disappointing. Also, not being able to separate which pet gets the discounts (since its not a one size fits all situation). Review Source Response from DaySmart Software April 10, 2026 Hi Wanda! Thank you so much for taking the time to leave such a kind review. It’s great to hear that the software has been easy to use and that our support team has been quick to help. I did also want to mention that we offer a two-way texting add-on, which could be a more seamless option than relying on a separate tool. If you’re interested in learning more, feel free to email vet-sales@daysmart.com and the team will be happy to help. Thanks again! TL Taylor L. Receptionist Veterinary Used the software for: 1-2 years ### "Recptionist" April 17, 2026 5.0 Pros I like the update with the enchanced view, lot easier to look up everything in the system. I also like the Favourites feature! Cons That would depend on how the system has been set up by management. Need more training videoes and this will help with understanding the system better. Review Source Response from DaySmart Software June 2, 2026 Hi Taylor! Thank you for your feedback! We're glad to hear you're enjoying the new enhanced view and finding the favorites feature helpful. We do have ample videos available that may be helpful! If you haven't already accessed them, our team can provide you this library of videos that may help you get even more out of the system. Please feel free to reach out to us at vet-support@daysmart.com or +1 (844) 483-1182. We're always happy to help! KG Kaity G. Receptionist Veterinary Used the software for: 1-2 years ### "Convenient and Great Tech Support" February 24, 2026 5.0 The DaySmart staff is super helpful, the system can do a lot on it's own instead of needing multiple services. Pros DaySmart is is a very convenient and quick learning scheduling software. If there is something you do not know the help desk/tech support assistants are highly knowledgeable and super quick to assist you with your issues. DaySmart is constantly coming out with improvements and updates. Cons Some of the personalization is limited in how you can truly set up how you want your system to look. It is very basic and "ready to use" in that sense. Review Source Response from DaySmart Software March 12, 2026 Hello Kaity! Thank you so much for this wonderful feedback! We're glad to hear that the system has been quick to learn and that our support team has been helpful when you’ve needed assistance. We also appreciate your feedback on system personalization. Insights like this are incredibly helpful as we continue improving the platform and rolling out updates. Thank you again for your thoughtful review and for being part of the DaySmart Vet community! BW Becky W. Managing Veterinary Assistant Veterinary Used the software for: 1-2 years ### "DaySmart is an Economical Alternative to Pricey Software" November 5, 2025 5.0 Overall, we've had a positive experience. Staff has sometimes struggled with the "layers" in this program as opposed to our previous software that had a lot of information on one screen (relationships being a prime example) but I have found that once they get used to it and are trained to use ALL of the features available, the workflow is quite smooth. I've been using this program in two different practices, as it's been developed and appreciate the tech support and the responsiveness to suggestions as it becomes more sophisticated. Pros DaySmart Vet provides all of the critical features that veterinary software needs to make day to day appointments run smoothly, for a fraction of the cost of other programs. Cons We wish there were fewer popups in the upper right corner! While they are sometimes helpful, they frequently appear in places that slow our staff down when we're busy. Every second counts. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Hired another vet who was already using. Review Source Response from DaySmart Software November 7, 2025 Thank you for your review and business. Regarding popups... every user can customize their own notification settings by clicking on profile in upper right corner, and then selecting "notification settings", however that does not cover ALL application notifications. I've logged an enhancement on your behalf to review extending this. DG Diane G. Vet tech Veterinary Used the software for: 1-2 years ### "An application that is easy to use with excellent customer service " January 31, 2026 5.0 Excellent customer service. I’ve had difficulty and many times late at night yet someone always answers and that’s very important to me within the new service. Pros Excellent customer support at all hours. It’s easy to use which is most important to me and provides reports that help with business tracking. Cons The cost is high compared to many other apps. I loved the Daisy feature but it’s much too expensive. Review Source Response from DaySmart Software February 8, 2026 Hi Diane! Thank you for taking the time to share your experience with DaySmart Vet! Our goal is to provide an easy-to-use solution that helps your clinic thrive, so it’s great to hear that you’ve found the platform intuitive and the reports helpful for tracking your business. We also appreciate your honest feedback around pricing and Daisy. Hearing what you value and where we can do better helps guide how we continue to improve. Thanks again for taking the time to leave a review! JG Joel G. Practice Manager Veterinary Used the software for: 2+ years ### "DaySmart Cloud-based PIMS" August 27, 2025 5.0 We chose DaySmart as our PIMS for a new clinic and it has worked out very well for us and the staff. They offer training to help new staff get up to speed. Pros We've been using DaySmart for 5 years. They provide good value for the money and good customer support. There are occasional bugs but they are usually fixed in short order. They are always making updates and improvements based on customer feedback. The scheduling and mobile app are also very helpful for getting patients in the right appointments. Cons After they sold the company and became DaySmart support and improvements took a bit of a hit in terms of response times and improvements but they got better over time. Review Source Response from DaySmart Software September 2, 2025 Thank you very much for your feedback. Please keep letting us know how we're doing and how we can make our software better! CS Cathy S. Administration Veterinary Used the software for: Less than 6 months ### "Day Smart ++" September 9, 2025 5.0 Over all it is good for front of house. Therapist are still not sure about the program when it comes to treatment notes and letters. Pros The customer services is excellent! The staff is very knowledgeable in assisting in all areas, appointment scheduling, payment processing patient management. Cons The appointment types to produce in the invoice you need to manually add treatments. If the appointment produced the invoice directly that then could be edited. Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Owner wanted a more vet friendly program Review Source Response from DaySmart Software September 10, 2025 Thanks for the feedback! We’d love to hear more about how we can help configure DaySmart Vet to work best for your workflow. There’s a lot of power in preconfiguration, especially within appointment types. Our support team can help you associate invoice bundles, define default providers, durations, and even set up custom note templates. Also, checking in an appointment does create an invoice. You can customize which invoice bundle gets used based on the appointment type, which is a great way to streamline billing. If your team needs help setting up appointment types, custom medical notes, letter templates, or using content snippets to save time and standardize care, our support team is standing by and happy to walk you through it. Just reach out. we’re here to help you get the most out of DaySmart Vet. LH Lisa H. Head receptionist Veterinary Used the software for: 1-2 years ### "Using Veterinary Daysmart" November 25, 2025 4.0 Overall it’s becoming more user friendly but could use a little work at easier options. Needs easier and quicker ways to navigate Pros After using the program for awhile, seems pretty easy to navigate and complete the task at hand. Has good options for information on patient. Cons Needs to be easier to see what you’re looking for at hand like possibly having tabs under the patient for each category(medication/procedures/etc) and list them per date. Instead of having to select history then pharmacy then search the meds. Review Source