# Page 2 | DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is DaySmart Vet the right Veterinary solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of DaySmart Vet ## Showing most helpful reviews Showing 26-50 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Rachel G. DVM and Sole Owner Veterinary Used the software for: 2+ years ### "A cost-effective and user-friendly system " February 23, 2026 4.0 I've recommended the software to other mobile providers because I very much value its efficiency and lower cost than "bigger" software programs. It's been appropriate for a single-doctor practice. Pros As the sole DVM and owner of a busy mobile Practice, who is NOT an IT expert by any means, I wanted software that was basic and user-friendly. Navigating the system is quite easy. I love that all data is quickly automatically saved; there is no requirement to click "save" a thousand times a day. It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be made. Communication with clients such as sending invoices and patient forms such as consent forms is very simple and you can edit the templates that you use for these functions. I also loved the controlled drug log so that you don't have to keep track of controlled drug usage manually. All you have to do is designate a medication as controlled when you add it to your inventory. Cons No system is perfect, but as a more "basic" system, there are a few functions that I wish it had. As far as I can tell, there is no function to search for a certain product or word within a patient file which would be a real time saver. For example, for a pet I've seen multiple times, if I want to hone in on the discussion I had with the client about, for example, starting Gabapentin, It would super helpful to be able to search the patient's file for that search term. I also wish that there was a way to easily add vaccinations given by a prior facility to keep a record of them without building an invoice. I figured out a way to get around this by adding all the vaccines and important preventive care items to my inventory as $0 items that are specified to be "for record-keeping purposes only", but it's a roundabout way of achieving this. Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Rachel! Thank you so much for taking the time to leave us this thoughtful review. We're so glad to hear that DaySmart Vet has been a good fit for your busy mobile practice and that features like automatic saving, flexible scheduling, client communication tools, and the controlled drug log are helping make your day-to-day workflow easier. We also really appreciate the feedback on search functionality and recording prior vaccinations. We plan to share an exciting update about searching patient history soon! Thank you as well for recommending DaySmart Vet to other mobile providers. We love being able to support you and practices like yours!! EC Emma C. RVT, Director of Operations Veterinary Used the software for: 1-2 years ### "Workflow Issues" February 26, 2026 5.0 Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting Pros Customer support is very prompt. Feedback is provided, follow up is also provided and general questions addressed. Cons Limited features with workflow, no ability to incorporate body diagrams for marking abnormalities. Enhancements to make workflow easier are still under review such as being able to separate and identify records in two departments (boarding/veterinary) with higher search options included. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[easyVET](https://www.capterra.com/p/134498/easyVET/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Current features and information provided regarding reporting capabilities Switched from [Via Analytics](https://www.capterra.com/p/177472/Via-Analytics/) Better features and security with record keeping Review Source Response from DaySmart Software March 12, 2026 Hello Emma! Thank you so much for taking the time to leave us this review! If you haven't reached out already, our customer support team may be able to help you with the body diagram and we'll pass the feedback along to our product team about identifying records. We are actively working on enhancing the flow to make the experience smoother for practices, so stay tuned for updates! Thanks again! CW Cami W. Veterinarian Veterinary Used the software for: 2+ years ### "Best veterinary software out there!" January 8, 2026 5.0 They have the best service I have seen hands down and it always operates smoothly. They do provide updates and improvements, many that I don't get to use to their full capacity based on the unique nature of my practice (relief mostly, but also large animal ambulatory, and small animal acupuncture ambulatory). It has everything I need and more, I have been happy with it and continue to be. Pros I refer any and all to Daysmart Vet! I am a relief doctor and work with several cloud based and computer based software and Daysmart beats them all. It is the most versatile and easiest to function. I love how you can click on patient, client, invoice, SOAP, etc from most anywhere so it has been the easiest to move throughout the system and find what you need. It attaches everything I need easily and thoroughly. Cons Truly nothing. Only thing I might make easier is for the medical records to automatically be attached to the medical note for that day they are present, It makes things easier to follow when reviewing the note later rather than having to jump back into the invoice to see what they were charged for etc. Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. I think that is improving some but I do still have to tell them about it all the time. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing DaySmart Vet I use many of these other ones in relief work before, Avimark and cloudbased software. I had a classmate use this for her practice and loved it so it came highly recommended. Review Source Response from DaySmart Software January 29, 2026 Hi Cami! Thank you so much for leaving such a great review and for referring others our way as well! We’re so happy to hear DaySmart Vet has been a reliable, easy-to-use solution throughout your veterinary career. Your feedback has also been noted and will be shared with our product team. Thanks again for your support! We also appreciate your thoughtful feedback around medical record attachments and email deliverability. That input is incredibly helpful as we continue to improve the platform. Thanks again for trusting DaySmart Vet and for being such a strong advocate. NL Neil L. Veterinarian Veterinary Used the software for: 2+ years ### "User since 2018" February 9, 2026 5.0 Very happy with this software and would wholeheartedly recommend it to any practice looking to go paperless. Pros The software is always evolving based on user feedback. My team always loves seeing the added features when an update happens. Customer support has been top-notch since day one. When I opened a second practice, I was really pleased that the software could handle multiple locations. Cons There are a few features that require a few extra clicks to use. I wish the weight vital was hyperlinked to quickly trend. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet More dynamic, fresher look, cheaper and still able to integrate with IDEXX and Zoetis reference labs and machines Review Source Response from DaySmart Software February 17, 2026 Hi Dr. Neil - Thank you so much for taking the time to share your experience, and congratulations on opening a second practice! We’re glad DaySmart Vet has been able to grow with you. Your feedback on extra clicks and the idea around trending weight more easily has been noted. We look forward to continuing to support you and the patients you care for! SV Susie V. Veterinarian, Owner Veterinary Used the software for: Less than 6 months ### "Building a mobile clinic with DaySmart as the backbone" February 25, 2026 5.0 Pros With starting a mobile clinic, I am building an entire practice. The onboarding process has been incredibly easy and painless. The technical support team has been fantastic about responding to my questions and helping me with the integrations. And the PetCare App is making it very easy to allow clients to add their animals, which decreases my administrative load. Additionally, the features included with the subscription made it so the other vet softwares couldn't even compete for the price. Cons The forms are easy for the clients to use, but they still require manual entry on the backend once completed. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Price and features and reviews - all are better with DaySmart Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Susie! Thank you so much for sharing you experience using DaySmart Vet as you build your mobile clinic! That is no small feat, so we're incredibly happy to hear we've been able to support you. We hear you on the form entry bottleneck and will pass that along to our product team. Wishing you all the best with your mobile clinic! KJ Kate J. Veterinarian Veterinary Used the software for: 2+ years ### "Great veterinary practice management program" February 11, 2026 5.0 We switched to DaySmart a few years ago when it was still called Vetter. The program we had before was awful, so the switch overall has been very positive. I just started using their built in AI scribe and had an issue with it, but the support team was very responsive and had the problem fixed pretty quickly. Pros The flow of the program is very intuitive, there are multiple ways to do just about anything, so it is very easy to learn. Cons Honestly, compared to the program we used before, I haven't found much to dislike. Any issues that we have had have been resolved relatively quickly by the support team Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet I liked what I saw when we did the free trial Switched from [Onward Vet](https://www.capterra.com/p/122903/Onward-Vet/) They were terrible and wanting to increase the monthly price. It was not worthy paying more, so I switched. Review Source Response from DaySmart Software February 17, 2026 Hi Dr. Kate - We’re really glad to hear our system feels intuitive and easy to learn, especially coming from a platform that was not working well for your team. Thank you for sharing this! We appreciate you being with us from the early days and are happy it turned into a long-term fit for your practice. Thanks again! LF Lynnlee F. Practice Manager Veterinary Used the software for: 2+ years ### "Grateful for DaySmart Vet" October 23, 2025 5.0 It is always a pleasure to speak with \[sensitive content hidden\], I truly hope she stays with the company. When I am able to reach her I always feel like I am talking with a long distance friend. I believe DaySmart Vet is performing well and I support the changes! Pros The DaySmart Vet team is always looking for ways to improve their software. The system is easy to use and you are not limited in many ways. They take into consideration ways they can continue to develop their software. Which is truly needed to keep up with the world as it continues to grow with the veterinary field. I almost always reach support when I call or use the chat box right away. And if I do not reach anyone they will callback. There has been times I didn't leave a voicemail and someone still called back. I would work for DaySmart Vet if I could handle being a fulltime mom plus practice manager! Cons When there is enhancement request I understand this takes time to fulfill. There can be some miscommunication when requesting for updates like possibly the DaySmart team member needs more training to know how the system fully works. And I say that because we have utilized DaySmart Vet when it was called Vetter, so a good amount of years. I would like to encourage training for all DaySmart staff as updates occur. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Difficult to use software and it made the day long and a challenge. Review Source Response from DaySmart Software October 24, 2025 Thanks for your review. I'll discuss with the support team about how we can better provide customers with enhancement updates - both individually, and collectively. DR David R. Practice Manager Veterinary Used the software for: 1-2 years ### "Practice Manager" September 30, 2025 5.0 Overall they program is decent. They do have a lot of the features we wanted for an affordable price. Pros The ease of use and being able to teach my staff the new system even after switching from paper charts to computer was fairly easy. Cons Set up was kind of hard as there is no set up from the company. There where some topics on vaccines that should of been discussed when setting up inventory. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Features with price. But price is creeping up. Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) The previous \[sensitive content hidden\] only used it as a cash register and when we tried to get support they were very unhelpful. Review Source OO Olivia O. CSR Team Lead Veterinary Used the software for: 2+ years ### "Efficient, Cloud-Based Solution for Busy Veterinary Teams" October 13, 2025 4.0 Overall, I’ve really enjoyed using DaySmart. It’s user-friendly, cloud-based, and offers more tools and flexibility than we had with Cornerstone. Pros I really love the scheduler—it’s so easy to move and update appointments, and the icons make communication between teams seamless (checked in, in room, etc.). The integrated payments and ability to securely keep cards on file are huge advantages. I also appreciate how customizable the medical notes, forms, and letters are—it makes everything feel tailored to our workflow. Customer support is always quick to respond and incredibly helpful. Plus, some of the recent updates have been fantastic and have really improved my daily workflow. Cons I think the reports section in DaySmart could be stronger—I’d love to see more detailed reports on estimates and wellness plans in particular. Our transition from Cornerstone to DaySmart was a bit clunky, and we encountered quite a few bugs early on (for example, patient profile photos didn’t transfer and many breeds imported incorrectly). I also wish the integrated payments system were a bit easier to use; we’ve had to tighten our refund process, which has unfortunately led to some frustrated clients. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cornerstone was antiquated and we didn't like their cloud-based option. We were looking for something cloud based, had more customizable options and easy to use. Review Source Response from DaySmart Software October 14, 2025 Thank you for your review and honest feedback. We are working on a number of reports enhancements right now that will deliver more ability to customize and adapt specific reports to your business' needs so that we can provide even deeper insight into your practice operations. PS Parish S. Practice Manager Veterinary Used the software for: Less than 6 months ### "New DaySmart Customer! " October 22, 2025 5.0 Overall I am very pleased with with DaySmart Vet and glad that we made the switch when we did! Being full time reception and full time PM I can say that it does help and save me on the most busiest days. Pros What I like most with DaySmart Vet is how everything is in one click or another. Everything is easy to find and locate. Most for myself is keeping my inventory together and update to date. Cons Currently my only thing right now is checking out with a patient that got a rabies certificate and the tag number not showing up even though we added it during check out. Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet DaySmart was faster, quicker and easier to schedule and talk to, to get things switched over and going. They are the only ones who contacted us back. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) We had changed lab companies at both clinics and when we came across an ad for DaySmart it looked like a new change that we both needed! Review Source Response from DaySmart Software October 24, 2025 Thank you for your support. Glad we're succeeding in helping your practice run better. Keep the feedback coming! I've managed to identify the code issue based on your report here regarding rabies certificates. Please do, however continue to submit your issues through official channels to support. Thanks! NW Nicole W. Doctor and owner Veterinary Used the software for: 2+ years ### "Excellent Veterinary Practice Management Software." September 18, 2025 5.0 Overall I am very pleased with the program. It has greatly improved once it became DaySmart versus when it was Vetter. Pros Being a cloud based software that we can use from our phones or laptops after hours is super helpful. Lately they have been adding a lot of features, which is great to make the program even better are more user friendly. Love being able to do online chat with customer support versus having to call in. Cons The cost to all of the add on features starts to become quite expensive, but still worth the convenience. I have used many other practice management softwares, and have liked this one the best. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet At that time, I was still seeing large animals, and neovet did not cover large animal species (at that time) Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Not cloud based and we kept losing critical data, we were given ridiculous reasons for the data loss, always being blamed on a series of keys that we must have pushed! Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please keep it coming! LC Lisa C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Our experience converting to DaySmart Vet" September 8, 2025 5.0 Our hospital has had a great experience using DaySmart Vet. Trainers know everything there is for us to learn and prepare us thoroughly prior to transitioning to this software. There are recorded modules for us to review and reference as needed, Help desk has AI and human staff members to work with. Pros DaSmart Vet is very easy to use, and the help desk staff are very easy to work with. They will stick with our questions until we are completely satisfied. This software is very intuitive, and we are learning many facets all of the time. We have only had DaySmart Vet for 1 month, and things transitioned very smoothly from our previous program. Cons I can't say that I've seen any cons at this time! We do not have an option to round prices up to the next dollar, however DaySmart has documented this request, and hopefully in the near future this option will be available to us. DaySmart Vet updates regularly to make process improvements. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) May 2025 we transitioned over to Daysmart Vet. The team I worked with was very efficient and well trained on the process. We met at regular intervals to prepare the different areas we needed to make the transition painless and accurate. The trainer was knowledgeable and was able to communicate clearly in a way our whole team could understand. Review Source Response from DaySmart Software September 10, 2025 Thank you for your great review. I'm thrilled that our onboarding team was able to make your transition so successful! RM Reese M. Clinic Manager Veterinary Used the software for: Less than 6 months ### "DaySmart can grow with you" November 7, 2025 5.0 very good and very helpful and accessible. I feel that we have given the daysmart team many obstacles and they have always tried (and mostly succeeded) coming up with solutions to hiccups. Pros it is buildable for each practice. It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics are providing, this would work perfectly Cons the lack of a drug log that allows bottle numbers and negative usage is a HUGE problem in the state of Va. Also the integration from our old system did not go as planned, but that was not a daysmart problem, rather a problem with out old software that did not want to release the information. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet the ability to support spay/neuter, the ability to grow to full service. the ability to prescribe drugs/prescription products for clients, the cost for getting all of that was also very reasonable Switched from [Clinic HQ](https://www.capterra.com/p/198313/Clinic-HQ/) we are doing more things that HQ does not support and were having to work around the shortfall. We are also moving to a facility that will do even more client facing medicine and I believe that this program will support that move Review Source JC Jesica C. Veterinary Technologist Veterinary Used the software for: 2+ years ### "Great Customer Service" October 1, 2025 5.0 Pros The user-friendly interface makes it easy for our entire team to navigate, even those who are not very tech-savvy. We especially love the way everything is set up—it’s intuitive, organized, and saves us so much time during the day. The platform is straightforward and easy to use, which helps us focus more on patient care instead of paperwork. On top of that, their customer service has been excellent—responsive, supportive, and always willing to help when needed. Overall, DaySmart Vet has been a fantastic tool for our practice. Cons there are some reports that aren't available in the system so you have to contact customer support for help but once you get there its great. Alternatives considered [Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet same reasons mentioned about due to price and interface and ability to connect with Quickbooks Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) switched from Advantage, which had become obsolete for our needs, and the difference has been incredible. Review Source BW Becky W. Managing Veterinary Assistant Veterinary Used the software for: 1-2 years ### "DaySmart is an Economical Alternative to Pricey Software" November 5, 2025 5.0 Overall, we've had a positive experience. Staff has sometimes struggled with the "layers" in this program as opposed to our previous software that had a lot of information on one screen (relationships being a prime example) but I have found that once they get used to it and are trained to use ALL of the features available, the workflow is quite smooth. I've been using this program in two different practices, as it's been developed and appreciate the tech support and the responsiveness to suggestions as it becomes more sophisticated. Pros DaySmart Vet provides all of the critical features that veterinary software needs to make day to day appointments run smoothly, for a fraction of the cost of other programs. Cons We wish there were fewer popups in the upper right corner! While they are sometimes helpful, they frequently appear in places that slow our staff down when we're busy. Every second counts. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Hired another vet who was already using. Review Source Response from DaySmart Software November 7, 2025 Thank you for your review and business. Regarding popups... every user can customize their own notification settings by clicking on profile in upper right corner, and then selecting "notification settings", however that does not cover ALL application notifications. I've logged an enhancement on your behalf to review extending this. AW Anne W. Hospital manager Veterinary Used the software for: 2+ years ### "Five Star Review" December 26, 2025 5.0 Excellent experience over all. The customer support is great; if I have an issue is is addressed promptly and effectively be friendly support staff. Pros DaySmart vet is easy to navigate and teaching new employees/temporary employees is not a problem at all. Great customer service and competitive pricing compared to similar products. Cons I cannot really think of anything negative about DaySmart Vet. It is fairly priced, printed records are easier to read than other product's records. Alternatives considered [ePet](https://www.capterra.com/p/92899/ePetHealth/) Reason for choosing DaySmart Vet More cost effective, better implementation and training process Switched from [AdvantageCS](https://www.capterra.com/p/2249/Advantage/) Wanted to go semi-paperless and get rid of old manilla folder charts, electronic medical records, ability to communicate with clients directly through our CRM Review Source KB Kellie B. Veterinarian Owner Veterinary Used the software for: 2+ years ### "We recommend Daysmart" May 20, 2026 5.0 Our experience with Daysmart Vet been great overall. It has made record keeping and scheduling much better than handwriting. Pros The support team are very prompt to respond and have great communication along the way. The appointment scheduling allows me to customize appointment types and block out accordingly. We are able to send out questionnaires and authorization forms to clients prior to their appointments and I love that we can include a picture in their profile. We can manage their appointments and status. Cons We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. We wish we could change that aspect. We are helping very emotional families after they lose their beloved companions. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Daysmart had the features that we needed Review Source VR Verified Reviewer Veterinarian Hospital & Health Care Used the software for: 2+ years ### "Daysmart Vet is a good value with real customer service" August 19, 2025 4.0 Great. Even though I prefer phone conversations, my most recent issue was solved via text quickly and efficiently Pros Affordable and easy to navigate the system for our patients. Inventory management and reminders are logical to use as well Cons All support is done via chat. I prefer to be able to call with more complicated issues if I need help understanding a particular process Alternatives considered [Vetport](https://www.capterra.com/p/92897/Vetport/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing DaySmart Vet Cost was cheaper and more easily budgeted for a startup clinic Review Source Response from DaySmart Software August 26, 2025 Thank you for your review. We have always offered 24x7 phone and email support in addition to chat. Click on the help icon, then click on 'support options' and you can see the email and phone options. Email: vet-support@daysmart.com Phone: +1 (844) 483-8837 (1-844-VETTER) SR Susan R. Director of Operations and Marketing Veterinary Used the software for: Less than 6 months ### "Great software and customer service" October 16, 2025 5.0 Pros Choosing DaySmart Vet for our practice management software has been one of the best decisions for our clinic! Everyone on our team is thrilled with the ease and efficiancy of this program. Updates and improvements are continually rolling out. Communication between support and user is incredible! We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did with our previous PiMS. So many easy to use resources and tools. We are very pleased! Cons We are still early in our use of DaySmart and have a lot to learn. But, currently there isn't anything that stands out. Overall, we are very pleased. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Ease of use, simplicity, ability to have easy access/reference to referring DVM contact info, ease of sending records to referring DVMs, ease of setting up new patient charts, ease of scheduling, ease of Task Management, BIG FACTOR was ability to track ONE inventory across our multi-site locations. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was being discontinued. Shepherd had acquired Hippo, but after demo-ing their product multiple times, it was determined not to be a good fit for our practice. Review Source Response from DaySmart Software October 24, 2025 Thank you so much for your feedback. This made my day :). We commit to working hard to ensure that you continue to be this satisfied. JM Jenna M. Vet Tech Veterinary Used the software for: 2+ years ### "Just needs a little more experience " September 22, 2025 4.0 It’s better than some systems but still needs some work. The customer support is always helpful no matter the issue you bring to the table. Pros DaySmart is an easy to understand program. When I help train new employees they can pick up on it very easily. Cons Sometimes it feels like the people who created it have never worked in a vet hospital. There’s a few things they could update to really improve the system and my efficiency at work. Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Switched by changing practices I worked at. Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please share your ideas for how we can improve with our support team - this feedback does get heard, noted, reviewed, and is factored into our engineering prioritization. Thank you. AL Alicia L. Owner veterinarian Veterinary Used the software for: 1-2 years ### "Owner/veterinarian" February 22, 2026 5.0 Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow Pros Works well for my style of work flow and easy accessible in the field and very quick responses on customer service and help questions Cons I wish the option of relationship for “leasing” could count as a party that could pay invoices; I have many patients. This would be the most appropriate set up, but I have to put the person as an owner to allow them to be able to pay the invoice. Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Alicia! Thank you so much for taking the time to leave us your review. It's great to hear DaySmart Vet fits your workflow and that our customer service has been quick and helpful. Your feedback regarding the 'leasing' relationship type and invoice payments is a great point, and we'll make sure this gets passed along to our product team. Thanks again! JR James R. Veterinarian Veterinary Used the software for: 2+ years ### "Overall, Brilliant Software and Excellent Support team" June 26, 2025 5.0 Overall extremely good. In the 10 years we have been with daysmart the software has been extremely stable in fact I cannot remember any time at all where it has gone offline or had any major faults- it has never let us down, and thats saying something- so a very reliable platform. In 10 years, a handful of minor issues (maybe 2 or 3) were quickly identified and remedied by the Daysmart support team. Also the communication between the support team and users is brilliant and the support team have always been helpful, polite and really friendly when we have contacted them for queries, special requests or feedback. Pros Very user-friendly and extremely functional practice software at a fair cost for Veterinary practices. The platform is uncluttered with an intuitive layout making it a pleasure to use. Excellent back-up support. We have been with Daysmart Vet since our inception and value it both in-clinic and also on housecall rounds (via Ipad) Cons Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[VisionVPM](https://www.capterra.com/p/141670/VisionVPM/)[RxWorks](https://www.capterra.com/p/10010759/RxWorks/) Reason for choosing DaySmart Vet 1\. at that time there were very few software platforms that were Housecall friendly and being web-based, our medical notes fully integrated "live" with the in clinic system and thus it was a favoured choice. The other platforms back then struggled with I-pad mobile integration. 2) Also, we were (and still are) a smaller, low-volume and high-care clinic (not production-line style) and found that Daysmart had one of the most reasonable monthly cost structures for us. The other platforms seemed to have a starting subscription that were quite taxing on a one-vet practice starting up but Daysmart ( or Vetter as it was called then) were very fair to us small clinics. 3) and, although we didn't quite realise it at the time, Daysmart suited us the best as we did not NEED (or necessarily want) all the myriad of features that a practice software comes with, and Daysmart gave us the Excellent day-to-day software we all need to run our practices without the clutter of "over-features". We can however opt-in to those extra features should we desire them. Also, visiting nurses/vet techs and other vets always comment on how good our software is when they see it being used (Daysmart is not that commonly used downunder as they don't market it down here). Notably... they say it has far "less clicks" needed to get the job done in day to day use. Review Source Response from DaySmart Software June 26, 2025 Thank you so much for your review and your patronage. Please do tell your friends - we LOVE our Australian customers. We have a GREAT customer referral program running now - check it out https://www.daysmart.com/vet/customer-referral-program/ KW Katharine W. Veterinarian and Owner Veterinary Used the software for: Less than 6 months ### "Glad we switched to Daysmart Vet!" October 3, 2025 5.0 Very good customer support, easy scheduling, reliable reminders, interfaces well with Idexx, allows us to save x-rays and imaging to files. Happy we made the switch--no regrets! Pros Daysmart Vet has everything I need to help my housecall practice run smoothly. I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records. The onboarding was very helpful and smooth. Customer support has also been rapid and reliable. I'm so glad I made the switch to Daysmart. We also love knowing appointment reminders are always sent. It also reliably interfaces with Idexx and can handle a lot of attachments. The price is comparable to our old system--a little more but worth it for the better product. Cons I wish voice dictation were easier. I've done the Daisy demo but it did not seem much better than just dictating into my iphone. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet It had everything we needed and was intuitive to use. Switched from [VetOfficeSuite](https://www.capterra.com/p/133273/VetOfficeSuite/) Vet Office Suite was terrible. Half the time, labs were not attached. They were very un-helpful with customer support (downright rude!). Not many features... Review Source Response from DaySmart Software October 14, 2025 Thank you for your review! We're continuing to enhance Daisy and more AI tools are coming. Look for news about the voice dictation updates this month. MB Meghan B. Manager Veterinary Used the software for: Less than 6 months ### "We're Lovin It" August 27, 2025 5.0 We have used this system for about 3 almost 4 months. So far it has been easy to use and the customer service has been spot on. If the AI assistant can not anwser the questions tech support is readily available and so far has handled everything fast and efficently. Pros Very user friendly, great hyper links, easy flow with the medical notes. Love the fact that we can open any link in another tab for easy jump back and forth if needed. Cons We are still pretty new to this system. I would say the troubles of switching over to a new system. The data transfer has had a few hiccups. Honestly I am not sure if its on Daysmarts side or the previous software. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[Provet](https://www.capterra.com/p/137569/Provet-Cloud/) Reason for choosing DaySmart Vet Price was better, more user friendly, more included- better bang for your buck. Data migration was included vs everywhere else Switched from [NaVetor](https://www.capterra.com/p/178450/Patterson-Technology/) Software was difficult to manage. Discharge notes took so long with pointless clicking around the software. Not as customable and not user friendly. No AI tools Review Source Response from DaySmart Software September 2, 2025 Thanks for your feedback. I'm sorry your data migration had some 'hiccups' - our team works hard to delight customers with data migrations. KG KarrieAnn G. Practice Manager Veterinary Used the software for: 2+ years ### "Helpful and friendly" October 6, 2025 4.0 Overall it is pretty positive. It is difficult for our less tech-savvy staff to work with. We are a mobile equine vet with 3 veterinarians so scheduling can get hectic. The customer service is supportive and helpful but sometimes feels limited in what they can do. Pros Their customer support is always friendly even in frustrating situations. I like that it is cloud based so that we can all access it from anywhere. Cons It is not a very user-friendly interface. I wish it was more mobile friendly. Several of the enhancements we have asked for have sat for well over a year. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Price, ease of use with equine specific practice. Review Source Response from DaySmart Software October 14, 2025 Hi. Thank you for your honest feedback. We are just about to roll out our enhanced navigation UI upgrade - this should be much more responsive and easier to navigate on mobile devices. Please do try it out and give us feedback. Our roadmap is driven largely by customer requests and business impact. If you would like to discuss your specific requests more, please contact support and we can set up an account review.