# Page 2 | DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is DaySmart Vet the right Veterinary solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (278) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of DaySmart Vet ## Showing most helpful reviews Showing 26-50 of 278 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EA Elizabeth A. Owner Veterinary Used the software for: 6-12 months ### "Daysmart is Vet Smart Medicine " March 27, 2026 5.0 Well I love \[sensitive content hidden\]. And I'm so glad she got stuck with me for the implementation, it went really well, and I'd say overall, I wish I had switched to Daysmart a long time ago. Pros Customer service! I appreciate the prompt, humans that pop on any time we have questions. The software is really customizable, and it's been a great way to make our practice more efficient. It works with Vetcove pharmacy which means all of our online Rx are right there in the medical records making it so much easier to keep strong medical records. We are just starting wellness plans, and I think that's going to be a great feature. Cons I wish it would allow us to send bulk emails/texts for marketing. I also wish letters weren't sent out as a link, but that the actual letters was in the email/text. It would look better and be more readable for clients. I wish that forms and letters and attachments were built more into the snapshot, it's hard to get doctors/techs to toggle, so in the snapshot it would be great if there was a hyperlink to labwork. Sometimes it just needs to be IN THEIR FACE. Alternatives considered [Shepard’s](https://www.capterra.com/p/10011863/Shepards/) Reason for choosing DaySmart Vet The customer service. Ultimately a lot of products are the same, just different interface, what makes Daysmart better, is the customer service. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) There reports were trash, customer service non existent Review Source Response from DaySmart Software March 31, 2026 Hi Elizabeth! Thank you so much for taking the time to leave us this review. The team is very happy to hear implementation went well, and we hope the wellness plans are a great addition to your practice. We appreciate your feedback on messaging and visibility and will share it with our product team as we continue to make improvements to better support you and other practices. We're so glad you made the switch to DaySmart Vet, and we look forward to continuing to support you into the future! WV Wanda V. Receptionist Veterinary Used the software for: 1-2 years ### "Easy to learn, easy to manage, excellent customer support and overall GREAT product that makes a challenging industry easier to manage." March 24, 2026 5.0 Its my all time favorite vet medicine software and i wished it was used everywhere. Its easy to learn. Its pretty much impossible to "get lost" while using it. Pros After using Cornerstone, Avimarkand and EzyVet, DaySmart is the most user friendlier software of them all. The learning curve was the easiest from all of the software's listed above. The ease to find Patients previous history, previous treatments, prescriptions used in the past, managing the inventory, communication with IDEXX labs is smooth, even if client is a frequent no show no call is easy to track. Customer service is quick and easy. With previous software's we had to wait days to resolve any issues and there was the issue that IT was in a different time zone or had heavy accents we found challenging to communicate with. Daysmart is my all time favorite and i wished it was used everywhere. Cons We can send text messages to clients but they can't reply to us. We have to use a separate software for live communication with clients which does not log onto Day Smart. That's disappointing. Also, not being able to separate which pet gets the discounts (since its not a one size fits all situation). Review Source LF Lynnlee F. Practice Manager Veterinary Used the software for: 2+ years ### "Grateful for DaySmart Vet" October 23, 2025 5.0 It is always a pleasure to speak with \[sensitive content hidden\], I truly hope she stays with the company. When I am able to reach her I always feel like I am talking with a long distance friend. I believe DaySmart Vet is performing well and I support the changes! Pros The DaySmart Vet team is always looking for ways to improve their software. The system is easy to use and you are not limited in many ways. They take into consideration ways they can continue to develop their software. Which is truly needed to keep up with the world as it continues to grow with the veterinary field. I almost always reach support when I call or use the chat box right away. And if I do not reach anyone they will callback. There has been times I didn't leave a voicemail and someone still called back. I would work for DaySmart Vet if I could handle being a fulltime mom plus practice manager! Cons When there is enhancement request I understand this takes time to fulfill. There can be some miscommunication when requesting for updates like possibly the DaySmart team member needs more training to know how the system fully works. And I say that because we have utilized DaySmart Vet when it was called Vetter, so a good amount of years. I would like to encourage training for all DaySmart staff as updates occur. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Difficult to use software and it made the day long and a challenge. Review Source Response from DaySmart Software October 24, 2025 Thanks for your review. I'll discuss with the support team about how we can better provide customers with enhancement updates - both individually, and collectively. DR David R. Practice Manager Veterinary Used the software for: 1-2 years ### "Practice Manager" September 30, 2025 5.0 Overall they program is decent. They do have a lot of the features we wanted for an affordable price. Pros The ease of use and being able to teach my staff the new system even after switching from paper charts to computer was fairly easy. Cons Set up was kind of hard as there is no set up from the company. There where some topics on vaccines that should of been discussed when setting up inventory. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Features with price. But price is creeping up. Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) The previous \[sensitive content hidden\] only used it as a cash register and when we tried to get support they were very unhelpful. Review Source OO Olivia O. CSR Team Lead Veterinary Used the software for: 2+ years ### "Efficient, Cloud-Based Solution for Busy Veterinary Teams" October 13, 2025 4.0 Overall, I’ve really enjoyed using DaySmart. It’s user-friendly, cloud-based, and offers more tools and flexibility than we had with Cornerstone. Pros I really love the scheduler—it’s so easy to move and update appointments, and the icons make communication between teams seamless (checked in, in room, etc.). The integrated payments and ability to securely keep cards on file are huge advantages. I also appreciate how customizable the medical notes, forms, and letters are—it makes everything feel tailored to our workflow. Customer support is always quick to respond and incredibly helpful. Plus, some of the recent updates have been fantastic and have really improved my daily workflow. Cons I think the reports section in DaySmart could be stronger—I’d love to see more detailed reports on estimates and wellness plans in particular. Our transition from Cornerstone to DaySmart was a bit clunky, and we encountered quite a few bugs early on (for example, patient profile photos didn’t transfer and many breeds imported incorrectly). I also wish the integrated payments system were a bit easier to use; we’ve had to tighten our refund process, which has unfortunately led to some frustrated clients. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cornerstone was antiquated and we didn't like their cloud-based option. We were looking for something cloud based, had more customizable options and easy to use. Review Source Response from DaySmart Software October 14, 2025 Thank you for your review and honest feedback. We are working on a number of reports enhancements right now that will deliver more ability to customize and adapt specific reports to your business' needs so that we can provide even deeper insight into your practice operations. PS Parish S. Practice Manager Veterinary Used the software for: Less than 6 months ### "New DaySmart Customer! " October 22, 2025 5.0 Overall I am very pleased with with DaySmart Vet and glad that we made the switch when we did! Being full time reception and full time PM I can say that it does help and save me on the most busiest days. Pros What I like most with DaySmart Vet is how everything is in one click or another. Everything is easy to find and locate. Most for myself is keeping my inventory together and update to date. Cons Currently my only thing right now is checking out with a patient that got a rabies certificate and the tag number not showing up even though we added it during check out. Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet DaySmart was faster, quicker and easier to schedule and talk to, to get things switched over and going. They are the only ones who contacted us back. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) We had changed lab companies at both clinics and when we came across an ad for DaySmart it looked like a new change that we both needed! Review Source Response from DaySmart Software October 24, 2025 Thank you for your support. Glad we're succeeding in helping your practice run better. Keep the feedback coming! I've managed to identify the code issue based on your report here regarding rabies certificates. Please do, however continue to submit your issues through official channels to support. Thanks! NW Nicole W. Doctor and owner Veterinary Used the software for: 2+ years ### "Excellent Veterinary Practice Management Software." September 18, 2025 5.0 Overall I am very pleased with the program. It has greatly improved once it became DaySmart versus when it was Vetter. Pros Being a cloud based software that we can use from our phones or laptops after hours is super helpful. Lately they have been adding a lot of features, which is great to make the program even better are more user friendly. Love being able to do online chat with customer support versus having to call in. Cons The cost to all of the add on features starts to become quite expensive, but still worth the convenience. I have used many other practice management softwares, and have liked this one the best. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet At that time, I was still seeing large animals, and neovet did not cover large animal species (at that time) Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Not cloud based and we kept losing critical data, we were given ridiculous reasons for the data loss, always being blamed on a series of keys that we must have pushed! Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please keep it coming! LC Lisa C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Our experience converting to DaySmart Vet" September 8, 2025 5.0 Our hospital has had a great experience using DaySmart Vet. Trainers know everything there is for us to learn and prepare us thoroughly prior to transitioning to this software. There are recorded modules for us to review and reference as needed, Help desk has AI and human staff members to work with. Pros DaSmart Vet is very easy to use, and the help desk staff are very easy to work with. They will stick with our questions until we are completely satisfied. This software is very intuitive, and we are learning many facets all of the time. We have only had DaySmart Vet for 1 month, and things transitioned very smoothly from our previous program. Cons I can't say that I've seen any cons at this time! We do not have an option to round prices up to the next dollar, however DaySmart has documented this request, and hopefully in the near future this option will be available to us. DaySmart Vet updates regularly to make process improvements. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) May 2025 we transitioned over to Daysmart Vet. The team I worked with was very efficient and well trained on the process. We met at regular intervals to prepare the different areas we needed to make the transition painless and accurate. The trainer was knowledgeable and was able to communicate clearly in a way our whole team could understand. Review Source Response from DaySmart Software September 10, 2025 Thank you for your great review. I'm thrilled that our onboarding team was able to make your transition so successful! RM Reese M. Clinic Manager Veterinary Used the software for: Less than 6 months ### "DaySmart can grow with you" November 7, 2025 5.0 very good and very helpful and accessible. I feel that we have given the daysmart team many obstacles and they have always tried (and mostly succeeded) coming up with solutions to hiccups. Pros it is buildable for each practice. It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics are providing, this would work perfectly Cons the lack of a drug log that allows bottle numbers and negative usage is a HUGE problem in the state of Va. Also the integration from our old system did not go as planned, but that was not a daysmart problem, rather a problem with out old software that did not want to release the information. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet the ability to support spay/neuter, the ability to grow to full service. the ability to prescribe drugs/prescription products for clients, the cost for getting all of that was also very reasonable Switched from [Clinic HQ](https://www.capterra.com/p/198313/Clinic-HQ/) we are doing more things that HQ does not support and were having to work around the shortfall. We are also moving to a facility that will do even more client facing medicine and I believe that this program will support that move Review Source VR Verified Reviewer Veterinarian Hospital & Health Care Used the software for: 2+ years ### "Daysmart Vet is a good value with real customer service" August 19, 2025 4.0 Great. Even though I prefer phone conversations, my most recent issue was solved via text quickly and efficiently Pros Affordable and easy to navigate the system for our patients. Inventory management and reminders are logical to use as well Cons All support is done via chat. I prefer to be able to call with more complicated issues if I need help understanding a particular process Alternatives considered [Vetport](https://www.capterra.com/p/92897/Vetport/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing DaySmart Vet Cost was cheaper and more easily budgeted for a startup clinic Review Source Response from DaySmart Software August 26, 2025 Thank you for your review. We have always offered 24x7 phone and email support in addition to chat. Click on the help icon, then click on 'support options' and you can see the email and phone options. Email: vet-support@daysmart.com Phone: +1 (844) 483-8837 (1-844-VETTER) SR Susan R. Director of Operations and Marketing Veterinary Used the software for: Less than 6 months ### "Great software and customer service" October 16, 2025 5.0 Pros Choosing DaySmart Vet for our practice management software has been one of the best decisions for our clinic! Everyone on our team is thrilled with the ease and efficiancy of this program. Updates and improvements are continually rolling out. Communication between support and user is incredible! We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did with our previous PiMS. So many easy to use resources and tools. We are very pleased! Cons We are still early in our use of DaySmart and have a lot to learn. But, currently there isn't anything that stands out. Overall, we are very pleased. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Ease of use, simplicity, ability to have easy access/reference to referring DVM contact info, ease of sending records to referring DVMs, ease of setting up new patient charts, ease of scheduling, ease of Task Management, BIG FACTOR was ability to track ONE inventory across our multi-site locations. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was being discontinued. Shepherd had acquired Hippo, but after demo-ing their product multiple times, it was determined not to be a good fit for our practice. Review Source Response from DaySmart Software October 24, 2025 Thank you so much for your feedback. This made my day :). We commit to working hard to ensure that you continue to be this satisfied. JM Jenna M. Vet Tech Veterinary Used the software for: 2+ years ### "Just needs a little more experience " September 22, 2025 4.0 It’s better than some systems but still needs some work. The customer support is always helpful no matter the issue you bring to the table. Pros DaySmart is an easy to understand program. When I help train new employees they can pick up on it very easily. Cons Sometimes it feels like the people who created it have never worked in a vet hospital. There’s a few things they could update to really improve the system and my efficiency at work. Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Switched by changing practices I worked at. Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please share your ideas for how we can improve with our support team - this feedback does get heard, noted, reviewed, and is factored into our engineering prioritization. Thank you. AW Anne W. Hospital manager Veterinary Used the software for: 2+ years ### "Five Star Review" December 26, 2025 5.0 Excellent experience over all. The customer support is great; if I have an issue is is addressed promptly and effectively be friendly support staff. Pros DaySmart vet is easy to navigate and teaching new employees/temporary employees is not a problem at all. Great customer service and competitive pricing compared to similar products. Cons I cannot really think of anything negative about DaySmart Vet. It is fairly priced, printed records are easier to read than other product's records. Alternatives considered [ePet](https://www.capterra.com/p/92899/ePetHealth/) Reason for choosing DaySmart Vet More cost effective, better implementation and training process Switched from [AdvantageCS](https://www.capterra.com/p/2249/Advantage/) Wanted to go semi-paperless and get rid of old manilla folder charts, electronic medical records, ability to communicate with clients directly through our CRM Review Source NM Natalie M. Customer Service Representative Veterinary Used the software for: 1-2 years ### "We love daysmart!" February 5, 2026 5.0 overall daysmart helps keep our Veterinary Practice running smoothly and in an easy to use format. The way the website works is really easy to navigate and easy for our clients to understand as well. Pros The option to chat with a live person to solve real time issues is something that hard to come by. The customer support is also top notch when calling. They are really kind and always eager to help. Cons Sometimes there are bugs every once in a while with our payment system but the customer support team is always helpful Review Source Response from DaySmart Software February 9, 2026 Hi Natalie! We really appreciate you taking the time to share your feedback and are glad to hear that our live support has been helpful when you need real-time assistance. Thank you for trusting DaySmart Vet to keep your practice running smoothly! JR James R. Veterinarian Veterinary Used the software for: 2+ years ### "Overall, Brilliant Software and Excellent Support team" June 26, 2025 5.0 Overall extremely good. In the 10 years we have been with daysmart the software has been extremely stable in fact I cannot remember any time at all where it has gone offline or had any major faults- it has never let us down, and thats saying something- so a very reliable platform. In 10 years, a handful of minor issues (maybe 2 or 3) were quickly identified and remedied by the Daysmart support team. Also the communication between the support team and users is brilliant and the support team have always been helpful, polite and really friendly when we have contacted them for queries, special requests or feedback. Pros Very user-friendly and extremely functional practice software at a fair cost for Veterinary practices. The platform is uncluttered with an intuitive layout making it a pleasure to use. Excellent back-up support. We have been with Daysmart Vet since our inception and value it both in-clinic and also on housecall rounds (via Ipad) Cons Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[VisionVPM](https://www.capterra.com/p/141670/VisionVPM/)[RxWorks](https://www.capterra.com/p/10010759/RxWorks/) Reason for choosing DaySmart Vet 1\. at that time there were very few software platforms that were Housecall friendly and being web-based, our medical notes fully integrated "live" with the in clinic system and thus it was a favoured choice. The other platforms back then struggled with I-pad mobile integration. 2) Also, we were (and still are) a smaller, low-volume and high-care clinic (not production-line style) and found that Daysmart had one of the most reasonable monthly cost structures for us. The other platforms seemed to have a starting subscription that were quite taxing on a one-vet practice starting up but Daysmart ( or Vetter as it was called then) were very fair to us small clinics. 3) and, although we didn't quite realise it at the time, Daysmart suited us the best as we did not NEED (or necessarily want) all the myriad of features that a practice software comes with, and Daysmart gave us the Excellent day-to-day software we all need to run our practices without the clutter of "over-features". We can however opt-in to those extra features should we desire them. Also, visiting nurses/vet techs and other vets always comment on how good our software is when they see it being used (Daysmart is not that commonly used downunder as they don't market it down here). Notably... they say it has far "less clicks" needed to get the job done in day to day use. Review Source Response from DaySmart Software June 26, 2025 Thank you so much for your review and your patronage. Please do tell your friends - we LOVE our Australian customers. We have a GREAT customer referral program running now - check it out https://www.daysmart.com/vet/customer-referral-program/ KG Kaity G. Receptionist Veterinary Used the software for: 1-2 years ### "Convenient and Great Tech Support" February 24, 2026 5.0 The DaySmart staff is super helpful, the system can do a lot on it's own instead of needing multiple services. Pros DaySmart is is a very convenient and quick learning scheduling software. If there is something you do not know the help desk/tech support assistants are highly knowledgeable and super quick to assist you with your issues. DaySmart is constantly coming out with improvements and updates. Cons Some of the personalization is limited in how you can truly set up how you want your system to look. It is very basic and "ready to use" in that sense. Review Source Response from DaySmart Software March 12, 2026 Hello Kaity! Thank you so much for this wonderful feedback! We're glad to hear that the system has been quick to learn and that our support team has been helpful when you’ve needed assistance. We also appreciate your feedback on system personalization. Insights like this are incredibly helpful as we continue improving the platform and rolling out updates. Thank you again for your thoughtful review and for being part of the DaySmart Vet community! KW Katharine W. Veterinarian and Owner Veterinary Used the software for: Less than 6 months ### "Glad we switched to Daysmart Vet!" October 3, 2025 5.0 Very good customer support, easy scheduling, reliable reminders, interfaces well with Idexx, allows us to save x-rays and imaging to files. Happy we made the switch--no regrets! Pros Daysmart Vet has everything I need to help my housecall practice run smoothly. I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records. The onboarding was very helpful and smooth. Customer support has also been rapid and reliable. I'm so glad I made the switch to Daysmart. We also love knowing appointment reminders are always sent. It also reliably interfaces with Idexx and can handle a lot of attachments. The price is comparable to our old system--a little more but worth it for the better product. Cons I wish voice dictation were easier. I've done the Daisy demo but it did not seem much better than just dictating into my iphone. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet It had everything we needed and was intuitive to use. Switched from [VetOfficeSuite](https://www.capterra.com/p/133273/VetOfficeSuite/) Vet Office Suite was terrible. Half the time, labs were not attached. They were very un-helpful with customer support (downright rude!). Not many features... Review Source Response from DaySmart Software October 14, 2025 Thank you for your review! We're continuing to enhance Daisy and more AI tools are coming. Look for news about the voice dictation updates this month. KK Kiki K. CSR Veterinary Used the software for: 1-2 years ### "Daysmart likes and dislikes. " June 4, 2025 4.0 Overall I really do like it, but the things I mentioned are things the entire staff would like to see updated. Pros I like the ease of it being a cloud based system. Adding communication is so much easier than our old system. Really like the ability to instantly add photo's to a patient chart that are sent via SMS message. Cons I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to look for appointments. You have to keep two tabs open so you are aware of who you are talking to. Our old system recognized this when we scheduled appointments, so there was no need to have to look back or keep multiple tabs It is not useful to only be able to do that from their chart when choosing a specific doctor. Most of the time we need to look at the calendar as a whole to see where we can fit a sick patient in with ANY doctor. I also think all appointments should require a patient name in order to complete the appointment. I also really wish they would move the "notes" pop up box to go in between settings tab and the search bar. Having it pop up directly over the search bar or date tabs, is really inconvenient. It is nice that you can move it, but it would be so much better if it was in a space where it was not blocking anything else, and therefore did not need to be moved aside. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) To go to a cloud based system that is much more efficient than our previous software. Review Source Response from DaySmart Software June 10, 2025 Thank you for your candid feedback and enhancement requests. EY Emari Y. Owner Veterinary Used the software for: 2+ years ### "Good cloud based program" June 4, 2025 3.0 It has been a good program. I like that it is customizable but not overly so. They continue to add helpful features which is great. Since it is constantly being updated it doesn't get dated buuuttt just like many dynamic programs, recent updates can lead to big headaches. Pros I love that it is cloud based. I am a mobile practice so I use cell data to be able to go from house to house. Not too click heavy and generally intuitive for the most part. Many add on features that come with the program. Cons The text boxes for exam forms do not allow for rich text. I like to bold my abnormals. Many add ons, but some are more robust than others creating headaches at times. My quickbooks doesn't always play nice with the program but I love that it brings done my admin time. I just wish they would remit tax appropriately when transferring from quickbooks. Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/)[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[AcuroVet](https://www.capterra.com/p/10014587/AcuroVet/) Reason for choosing DaySmart Vet Cloud based! Then: Affordability, intuitively of program, customizablility without it being overly burdensome. Review Source AW Arielle W. Manager Veterinary Used the software for: 6-12 months ### "Highly Recommend" December 30, 2025 5.0 Highly recommend! I love how easy it is to figure everything out and to get help with problems. I have worked with Avimark, and getting help in certain aspects is not nearly as easy! Pros Super easy to learn, and if you have questions the staff helps really quickly with all problems! Super easy for clients to pay for invoices through multiple different avenues. Fairly inexpensive to a lot of veterinary practice programs! Cons It does have a good amount of steps to get to different areas. If it flowed a little better that would be helpful. Or to open 2 different things at one time. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Cost is much better with Daysmart then Avimark Review Source Response from DaySmart Software January 5, 2026 Thank you for the great review! We’re so glad to hear DaySmart Vet has been easy to learn, affordable, and that our support team has been there when you needed help. We also appreciate the feedback on navigation and workflow. We'll keep this in mind as we continue to make improvements into the new year. Thanks for the recommendation and for choosing DaySmart Vet! 😊 KG KarrieAnn G. Practice Manager Veterinary Used the software for: 2+ years ### "Helpful and friendly" October 6, 2025 4.0 Overall it is pretty positive. It is difficult for our less tech-savvy staff to work with. We are a mobile equine vet with 3 veterinarians so scheduling can get hectic. The customer service is supportive and helpful but sometimes feels limited in what they can do. Pros Their customer support is always friendly even in frustrating situations. I like that it is cloud based so that we can all access it from anywhere. Cons It is not a very user-friendly interface. I wish it was more mobile friendly. Several of the enhancements we have asked for have sat for well over a year. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Price, ease of use with equine specific practice. Review Source Response from DaySmart Software October 14, 2025 Hi. Thank you for your honest feedback. We are just about to roll out our enhanced navigation UI upgrade - this should be much more responsive and easier to navigate on mobile devices. Please do try it out and give us feedback. Our roadmap is driven largely by customer requests and business impact. If you would like to discuss your specific requests more, please contact support and we can set up an account review. WV Will V. Operations Specialist Veterinary Used the software for: 2+ years ### "Daysmart stands apart from the rest" May 20, 2025 5.0 Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like Patterson's PMS or IDEXX PMS, after testing them out, they still can't touch the level of robustness that daysmart has. Pros What I like most is that the platform does have an easy flow about it. You can go from a patient to the client easy and from the record item to the invoice with one click. I have liked the more recent changes where the record items are being put into the plan. I have seen where other PMS (Practice Management Software) do this and we have requested it for years and it is now a feature we can enjoy. Cons If I had to give a part that I like least about Daysmart, is the features / add ons. We may ask to have a feature like "easy in hospital communications board" that I have seen on another PMS but we will get a notification that Daysmart has added a new add on that would cost $x.xx that maybe no one asked for. I get it a company needs to make money but in my humble opinion if you build something with all these complimentary features than you can charge more for all of them together instead of "piece meal"-ing things Alternatives considered [NaVetor](https://www.capterra.com/p/178450/Patterson-Technology/) Reason for choosing DaySmart Vet NaVetor was too new and we needed something that was already established. Review Source Response from DaySmart Software May 21, 2025 Thank you for your continued business and support. Regarding in-hospital communications board, earlier this year we rolled out MAJOR enhancements to our treatment board and do have a way to disply it on a montor in-clinic and that functionality is included for everyone. Support can help you, and our knowledgebase has a great article about it. Please do provide support with feedback about how we can better meet your needs. KR Karen R. Owner Veterinarian Veterinary Used the software for: 1-2 years ### "Great platform; Great support" December 7, 2025 5.0 We opened a new clinic and within 18 months of opening, we were sick of the software we chose initially. We switched to DaySmart Vet and have been completely suatisfied with the platform and the support. Pros DaySmart Vet is very flexible and customizable. Customer support is great. I love being able to make templates for medical notes (for example for cat spays) then fill in the blanks. I do spays the same way every time. This saves me from having to retype my process in every cat spay SOAP. Cons I have no complaints. The Help menu is extensive but sometimes it isn't enough. When that happens, support tickets can be opened and are quickly taken care of. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was not flexible enough. After setup, we did not get adequate support. Review Source Response from DaySmart Software December 9, 2025 Thank you for your feedback! Our medical note templates are great time savers, but so are content snippets. If you haven't set those up yet, you should really check them out. We review all the questions asked in support. so keep asking questions and we'll keep augmenting content. AL Alicia L. Owner veterinarian Veterinary Used the software for: 1-2 years ### "Owner/veterinarian" February 22, 2026 5.0 Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow Pros Works well for my style of work flow and easy accessible in the field and very quick responses on customer service and help questions Cons I wish the option of relationship for “leasing” could count as a party that could pay invoices; I have many patients. This would be the most appropriate set up, but I have to put the person as an owner to allow them to be able to pay the invoice. Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Alicia! Thank you so much for taking the time to leave us your review. It's great to hear DaySmart Vet fits your workflow and that our customer service has been quick and helpful. Your feedback regarding the 'leasing' relationship type and invoice payments is a great point, and we'll make sure this gets passed along to our product team. Thanks again! MM Mere M. Office Manager and Vet Tech Veterinary Used the software for: 1-2 years ### "Wonderful System" April 23, 2025 5.0 I love it! I have used multiple other systems in my 20 years and this is one of the easiest. The setup took less time than other systems I have setup. It has a lot of features and integrations that are helpful. Pros I LOVE DaySmart! It is so easy to use and they are constantly upgrading it with things we request. It is easy to request changes and you are able to vote on other people's recommendations. It is easy to email or text people their invoices, forms, certificates and more. Clients can pay online easily or we can put their card on file. The app for clients is great. They can see all of their documents and request refills. I made most of our forms and it was easy to figure out. The setup process is easier than some other systems. Making adjustments to inventory is also super easy. Cons Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number. It would be nice if the DaySmart texts came from our number. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet Our Vet had used DaySmart/Vetter before. I had used and helped set up EzyVet. We both used Idexx Neo at our last practice. When we talked about the setup differences and we realized DaySmart was much easier to setup. Review Source Response from DaySmart Software April 28, 2025 Thank you for your review. Good news -- if you contact our support, we may be able to use your business number to send/receive SMS messages. It's called 'SMS porting' and as long as your business phone number isn't used for any texting service currently, we can port it to be used for SMS messages sent/received in our software.