# Page 3 | DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is DaySmart Vet the right Veterinary solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of DaySmart Vet ## Showing most helpful reviews Showing 51-75 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EY Emari Y. Owner Veterinary Used the software for: 2+ years ### "Good cloud based program" June 4, 2025 3.0 It has been a good program. I like that it is customizable but not overly so. They continue to add helpful features which is great. Since it is constantly being updated it doesn't get dated buuuttt just like many dynamic programs, recent updates can lead to big headaches. Pros I love that it is cloud based. I am a mobile practice so I use cell data to be able to go from house to house. Not too click heavy and generally intuitive for the most part. Many add on features that come with the program. Cons The text boxes for exam forms do not allow for rich text. I like to bold my abnormals. Many add ons, but some are more robust than others creating headaches at times. My quickbooks doesn't always play nice with the program but I love that it brings done my admin time. I just wish they would remit tax appropriately when transferring from quickbooks. Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/)[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[AcuroVet](https://www.capterra.com/p/10014587/AcuroVet/) Reason for choosing DaySmart Vet Cloud based! Then: Affordability, intuitively of program, customizablility without it being overly burdensome. Review Source KG KarrieAnn G. Practice Manager Veterinary Used the software for: 2+ years ### "Helpful and friendly" October 6, 2025 4.0 Overall it is pretty positive. It is difficult for our less tech-savvy staff to work with. We are a mobile equine vet with 3 veterinarians so scheduling can get hectic. The customer service is supportive and helpful but sometimes feels limited in what they can do. Pros Their customer support is always friendly even in frustrating situations. I like that it is cloud based so that we can all access it from anywhere. Cons It is not a very user-friendly interface. I wish it was more mobile friendly. Several of the enhancements we have asked for have sat for well over a year. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Price, ease of use with equine specific practice. Review Source Response from DaySmart Software October 14, 2025 Hi. Thank you for your honest feedback. We are just about to roll out our enhanced navigation UI upgrade - this should be much more responsive and easier to navigate on mobile devices. Please do try it out and give us feedback. Our roadmap is driven largely by customer requests and business impact. If you would like to discuss your specific requests more, please contact support and we can set up an account review. JS Jessica S. Office Manager Veterinary Used the software for: Less than 6 months ### "Two Thumbs Up!" November 19, 2025 5.0 I am still new to the system, but overall it has been very user friendly. I am really excited to use all of DaySmart's features and see how they impact the business. Pros Customer support from the help desk has been great. They get to your questions quickly and give you clear directions on how to edit or find anything you need. Cons I wish there was a way to hover over a patient to see what services they are due for from the appointment screen. It would be a lot more convenient. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet The aesthetics, it was user friendly, and it has all the bells and whistles Switched from [2iNova Practice Management Software](https://www.capterra.com/p/142255/V-Tech-Platinum-Veterinary-Software/) We are trying to go paperless and wanted a more user friendly software Review Source Response from DaySmart Software November 20, 2025 Thank you for your review! Keep your feedback and suggestions coming. I've taken your suggestion here for consideration, but it's always best to go through our official support channels. RJ Rachel J. Owner Veterinarian Veterinary Used the software for: 1-2 years ### "Daysmart...my favorite vet software" June 26, 2025 5.0 Love love love Daysmart. Would be their poster child if I could. I love how user friendly it is. Use it Pros Friendly customer service even for silly question. I just love the Daysmart Software so user friendly. The phone application is another good part especially on the run and when I forget my laptop...SO EASY! Has allowed me to let go of AVImark after 16 years...much more functional program. They also are ipen to improvememts if warranted. Cons Sometimes you have to wait for a call back and leave a message. Sometimes that can be frustrating because it can take a day. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Sold my practice and went mobile. Wanted Cloud based product vs server managed product. Review Source JK Jenna K. Office Manager Veterinary Used the software for: 2+ years ### "Daysmart review " December 18, 2025 5.0 Daysmart is easy to use and user-friendly. There are many great features within this practice management system. Pros User-friendly and intuitive practice management system that streamlines workflows and saves our team time. Cons Unfortunately, there is no way to send mass communication within this practice management system. Wish there was. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We wanted cloud based software and Avimark did not have that capability. Review Source JG Joel G. Practice Manager Veterinary Used the software for: 2+ years ### "DaySmart Cloud-based PIMS" August 27, 2025 5.0 We chose DaySmart as our PIMS for a new clinic and it has worked out very well for us and the staff. They offer training to help new staff get up to speed. Pros We've been using DaySmart for 5 years. They provide good value for the money and good customer support. There are occasional bugs but they are usually fixed in short order. They are always making updates and improvements based on customer feedback. The scheduling and mobile app are also very helpful for getting patients in the right appointments. Cons After they sold the company and became DaySmart support and improvements took a bit of a hit in terms of response times and improvements but they got better over time. Review Source Response from DaySmart Software September 2, 2025 Thank you very much for your feedback. Please keep letting us know how we're doing and how we can make our software better! PD Penny D. Inventory Manager, Vet Assistant, Receptionist Veterinary Used the software for: 2+ years ### "Great resolution on a reminder issue" August 18, 2025 5.0 Excellent. Would highly recommend using the online chat so you can keep working while they investigate the issue you may be having. Pros They were quick to resolve our issue and send us the report we needed. They made sure we received updates. Cons Having to constantly check my computer for updates. Would prefer if they could give a time for an update. Review Source Response from DaySmart Software August 26, 2025 Thank you for youre feedback! SC Shelly C. Clinic Manager Veterinary Used the software for: 6-12 months ### "I would recommend." April 7, 2026 5.0 I started with Daysmart after only being with In clinic only software. Daysmart has made my working from home so much easier. Pros This system is incredibly easy to learn at point of play. Customer Support has been kind and incredibly helpful any time I've had to use them! I have used both Chat and phone support. Cloud based so I can access DaySmart anywhere Cons Has some glitches with invoicing, Especially if two people are in the same invoice at the same time. Review Source Response from DaySmart Software April 10, 2026 Hi Shelly! Thank you for sharing this! We're happy to hear the move to cloud-based software has made working from home easier for you. We’ll pass your feedback about invoicing along to our product team. If you run into it again, as always, feel free to reach out through chat or email vet-support@daysmart.com and the team can take a closer look for you. Thanks again for the feedback! :) MM Mere M. Office Manager and Vet Tech Veterinary Used the software for: 1-2 years ### "Wonderful System" April 23, 2025 5.0 I love it! I have used multiple other systems in my 20 years and this is one of the easiest. The setup took less time than other systems I have setup. It has a lot of features and integrations that are helpful. Pros I LOVE DaySmart! It is so easy to use and they are constantly upgrading it with things we request. It is easy to request changes and you are able to vote on other people's recommendations. It is easy to email or text people their invoices, forms, certificates and more. Clients can pay online easily or we can put their card on file. The app for clients is great. They can see all of their documents and request refills. I made most of our forms and it was easy to figure out. The setup process is easier than some other systems. Making adjustments to inventory is also super easy. Cons Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number. It would be nice if the DaySmart texts came from our number. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet Our Vet had used DaySmart/Vetter before. I had used and helped set up EzyVet. We both used Idexx Neo at our last practice. When we talked about the setup differences and we realized DaySmart was much easier to setup. Review Source Response from DaySmart Software April 28, 2025 Thank you for your review. Good news -- if you contact our support, we may be able to use your business number to send/receive SMS messages. It's called 'SMS porting' and as long as your business phone number isn't used for any texting service currently, we can port it to be used for SMS messages sent/received in our software. MH Michael H. Lab Supervisor Hospital & Health Care Used the software for: 2+ years ### "They make it easy!" December 29, 2025 5.0 Pretty Pretty pretty good! - LD A+ Pros They waited for me for over 3 weeks while another team worked on the issue. Make your own inventory items. Cons They do not inform me about update; usually happening over holidays. Notes are reversed, so the most recent should be at the top. Review Source Response from DaySmart Software January 5, 2026 Hi Michael — Thank you for taking the time to share your experience (we appreciate the "pretty, pretty, pretty good" feedback ☺️). We hear your feedback around update communication and note order. We're working to provide more consistent communication about product updates and better ways to organize and access notes. If you’re open to it, please reach out to our support team or reply to this response so we can learn more about your experience. We’re always happy to dig in and help. Thanks again! EB Eliza B. Aftercare Center Manager Veterinary Used the software for: 1-2 years ### "Excellent Customer Support" October 1, 2025 5.0 Excellent customer service, a program that is easy to navigate, and frequent updates that improve the quality of the program. Pros DaySmart customer support has always been very responsive to my questions via live chat, and they have excellent customer service and provide clear answers. I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a very timely manner. Cons I really don't have any dislikes! I was the person in our practice that wrote all the workflows when we transitioned to DaySmart years ago, and it was very easy to do because the program is so clear and navigable. Review Source Response from DaySmart Software October 3, 2025 Thank you for taking the time to leave such a thoughtful review. Ease of use and intuitive navigation are pillars of how we design and improve DaySmart Vet, so your feedback is a great validation that we’re on the right track. If you have suggestions or ideas on how we can make the platform even better, don't hesitate to share them with support. MM Megan M. DVM and Owner Veterinary Used the software for: 6-12 months ### "Overall very satisfied with Daysmart" July 24, 2025 4.0 Customer service has been helpful with our concerns. It has taken a while to get used to the work flow but we are starting to figure out how to best make it work for us. Wish there was a way to start a SOAP note and then bring in the estimate vs having to open a SOAP by converting the soap to an invoice...just adds an additional step. Pros Appreciate the drug log, fairly easy to use, and price point. Customer service has been helpful addressing our questions. Easy to email records and text clients through service. Cons Very click heavy. Wish there was an integrated AI for SOAP notes. Also wish the text # could be set to our business phone number vs having a separate number. It is confusing to some clients. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet Price and available features and integrations Review Source ML Mandy L. Office Manager Veterinary Used the software for: 2+ years ### "Vet Family Friendly" April 3, 2025 5.0 Easy to use, multiple ways to get to one place, mostly self explanatory. I can request a feature and I can usually get the feature added. Pros Easy to use. If you have a question, support staff is just a few clicks away. Cons Inventory is glitchy at times. There are times when the On Hand amounts are off but then without changing anything, the next day the numbers are correct. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We mainly switched due to it being cloud based and better paperless system. Review Source CP Clare P. Owning Veterinarian Veterinary Used the software for: Less than 6 months ### "Very easy to use." October 22, 2025 4.0 Overall Daysmart is very straightforward and works well for my limited scope practice. The pricepoint is also very competatitive. Pros The product is nicely simplified for my small buisness and their training videos and help platform are well laid out to make set up straight forward. Their help desk is also very responsive and problems get fixed easily. The form set up tool is great as well and very easy to adapt. Cons The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records. Also adding everything as a 'record' is a bit clunky. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Cost and reviews from other users that found it easy to use Review Source LB Lori B. President Veterinary Used the software for: 2+ years ### "Support improvements are very helpful!" March 25, 2025 5.0 Good response time and knowledgable support. Pros The support changes over the last couple months have been a great improvement. Getting updates directly and with the entire tread of the issue is very helpful. Response time has also improved. Chatting directly with support is great! Cons The support chat window covers the navigation on the page and sometimes makes it difficult to keep working. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet We started implementation with ezyVet and it was a disaster. I had to stop the implementation and then discovered that Vetter and DaySmart were working together. It made the implementation much better and the team was much better than ezyVet. I have done a lot of software implementations in other jobs before I started CRCG and have never experienced anything that bad. Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) We had been on DaySmart 123Pet for 16 years and needed medical record functionality and document storage. DaySmart wasn't in the product list for this question so I put in ezyVet. We were in the middle of implementation with ezyVet and it was so bad I had to stop it. Review Source Response from DaySmart Software March 26, 2025 Thank you for your feedback. We recently made the support chat window movable. You may also close it and go back to it later. Let support know if there's anything else we can do to improve. MI Mandy I. Office Manager Veterinary Used the software for: 2+ years ### "great experience " April 30, 2025 5.0 My experience has been great I wouldn't try another software due to how long we have been using and also because they are so helpful when something goes wrong. Pros The customer service is really good, they help fast and accurate. And they are always very helpful and friendly. Cons The setup of the software, it can become confusing and there are so many different ways or options to get to one item. Review Source Response from DaySmart Software May 2, 2025 Thank you for your feedback. We have a plan to enhance new customer onboarding and configuration process by asking a set of questions and then preconfiguring optimal defaults based on your type of business and needs. RB Rebecca B. Administrative assistant Veterinary Used the software for: 2+ years ### "Daysmart is great" October 20, 2025 4.0 Generally we love Daysmart. Usually, the things we are unhappy with are already being worked on by the support team. Pros Incredibly helpful support team. Cloud based software is convenient, intuitive, and easy to use. You rarely have to make more than a few clicks to get what you need. Cons Can be buggy, but support is almost always helpful. Would be 10000x better if tasks were visible across multiple locations. Review Source Response from DaySmart Software October 24, 2025 Thanks for your feedback. We do a lot of test automation to find bugs before we deploy. Please do keep sharing what you find with support and we'll continue to improve our QA automation to cover your cases and more. JW Jonathan W. veterinarian owner Veterinary Used the software for: 1-2 years ### "Over excellent medical record system" May 21, 2025 4.0 overall very happy with this program, would only recommend improving the accounting and inventory functions. Cost of goods sold report is lacking Pros FANTASTIC FOR MEDICAL RECORDS, easy to use overall. Easy to use, good reminders and overall no issues with the medical record side of things Cons accounting is not as good as the medical side of things. Lacks a lot of the account and accounting reports that our office manager wants Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) was arcane and kept crashing. Idexx support was also a pain to use Review Source Response from DaySmart Software May 22, 2025 Thank you for your business and feedback. We hear your feedback about accounting - stay tuned... LM Laurie M. Practice Manager Veterinary Used the software for: 2+ years ### "Vetter got better" March 19, 2025 4.0 Overall, we are satisfied with the software. There are still features that we would like to see added, but we struggle a lot less than we did a few years ago. Pros I love the ability to text/chat with the support staff, they are always friendly and helpful. If they aren't able to remedy my situation quickly, they create an engineering ticket and get back with me. I used to have a 3 ring binder, which I used to keep track of printed emails and hand written notes, to keep track of our software issues. Now, a copy of our chat is emailed to me. Our clinic has been using the DaySmart for over 7 years, and several features have been implemented to make the software more user friendly (i.e. the ability to have a "master" item with "uses" that all pull from the same inventory). Also, I really appreciate the integratation with other software platforms, which gives the ability to link lab results into pet profiles, and orders placed via Vetcove and some of the individual vendors are super easy to integrate into inventory. Cons I would love the ability to create inventory sales reports by manufacturer. It was a standard report in our previous software, and I used it all the time when placing large orders during promotions. Switched from [Complete Clinic Software](https://www.capterra.com/p/96550/Complete-Clinic-Software/) We wanted to switch to cloud based software. Review Source Response from DaySmart Software March 21, 2025 Thanks for being a longtime customer, Laurie! I've created a product requirement doc for your reporting enhancement for an inventory sales report by manufacturer so we can track this. LH Lisa H. Head receptionist Veterinary Used the software for: 1-2 years ### "Using Veterinary Daysmart" November 25, 2025 4.0 Overall it’s becoming more user friendly but could use a little work at easier options. Needs easier and quicker ways to navigate Pros After using the program for awhile, seems pretty easy to navigate and complete the task at hand. Has good options for information on patient. Cons Needs to be easier to see what you’re looking for at hand like possibly having tabs under the patient for each category(medication/procedures/etc) and list them per date. Instead of having to select history then pharmacy then search the meds. Review Source Loke Jin W. Associate Veterinarian Veterinary Used the software for: 1-2 years ### "Semi-experienced veterinarian who likes Vetter!" July 23, 2025 5.0 I like it - I think it's quite user friendly! I am not sure if everyone agrees with, but I have been a vet for about 8 years now and I think this is one of the better ones we have used/come across so far! Pros First of all, it is quite accessible from anywhere - as long as you have wifi/connection. I think it's quite user friendly, my previous practice did not have pre-populated exams, we are going to be using pre-populated exams in the new practice - game changer! Cons It is a little clunky because without pre-populated exam you need to fill out each individual lines from every aspect of the exam - time consuming! Review Source MS Mandi S. Receptionist Veterinary Used the software for: 2+ years ### "Great product" November 24, 2025 5.0 It makes my job 10x easier every day. Im constantly bouncing between the features and trying to learn new things with it. If only my life was scheduled as easily. Pros Honestly its a very powerful program. The more i dig into it the more i enjoy it. Customer support is always helpful for me. Cons My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people Review Source BS Bethany S. Office Manager Medical Practice Used the software for: 2+ years ### "DaySmart Review" May 29, 2025 4.0 Overall experience has been predominantly positive. DaySmart has added a lot of innovative add-ons that have really helped our overall daily work flow. Pros Very user friendly and easy to learn. I appreciate the addition of the learning module, as well as consistent updates trying to continually improve things. Cons Unfortunately with every update, there tends to be a glitch with coding, that causes additional issues. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[Infinity](https://www.capterra.com/p/186420/Infinity/) Ease of use, and more consistent improvements Review Source Response from DaySmart Software May 30, 2025 Thank you very much for your feedback. Over the last two years, we have augmented our quality assurance and test automation processes to enhance the overall quality and performance of our product. Please keep telling us how we're doing. CL Connor L. Office Manager Veterinary Used the software for: 2+ years ### "Very User Friendly" April 23, 2025 4.0 Pros The ease of navigating through the different pages of the platform is a huge plus. The schedule is easy to see and use, especially with how much control we have over how the schedule looks (such as time increments, columns, appointment types). Many of the features are also very intuitive and do not take long to understand, making it very easy to teach to new staff members. Cons Not being able to export the correct file type to upload controlled prescriptions for reporting has made more work for our staff, as we now have to manual log them all, whereas our previous system we were able to export a file that was ready to be uploaded. We've also run into a few minor customization issues, such as trouble sending text reminders for surgery appointments since the appointment time is required in the message, or the appointment configuration not letting us change the default to exclude the invoice document. Switched from [NaVetor](https://www.capterra.com/p/178450/Patterson-Technology/) We were looking for an easier to use product with a better capacity for storing patient records. Review Source HD Holly D. Customer care coordinator Veterinary Used the software for: 1-2 years ### "User friendly software " September 10, 2025 5.0 Overall a fantastic product. I do not have many complaints. Clients have asked for the ability to see radiographs and attachments from the client side of things in the app, but overall very impressed with the simplicity of this software Pros Everything is so user friendly and client friendly. The ease of adding information makes my job much simpler and productive. Cons I am not able to pull up reminders for all animals at one barn at one time. It would be great to be able to open a facility and open a list of reminders for every animal at that facility for scheduling purposes. Review Source Response from DaySmart Software September 10, 2025 Thanks for the valuable feedback. If each barn or location is set up as a client with multiple patients, you can use the reminders detail report to filter by client or location name. Reach out to support - we're happy to show you how.