# Page 8 | DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is DaySmart Vet the right Veterinary solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of DaySmart Vet ## Showing most helpful reviews Showing 176-200 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SW Susan W. Marketing Professional Veterinary Used the software for: 1-2 years ### "Reminder System is a MESS" February 9, 2021 2.0 We spend thousands of dollars getting set up with Vetter Software and have been using it for almost 2 years now. It does NOT do what it's supposed to DO. VERY DISAPPOINTED. Pros It's simple and the interface is designed in a practical, user-friendly way. It's easy to look at and work with. Cons We purchased this software for the reminder system. But it's a mess. The vaccine reminders do NOT go out as promised. When they do go out, instead of sending an email two weeks before a vaccine is due, and another one, one week before it's due, and another one one week after the vaccine is due, the software sends out 3 or 4 reminders in the SAME email, on the SAME day. It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep making up excuses for why it does that, but haven't fixed it. It's been about a year now. We have thousands of dollars invested in this software. We are stuck with this company because it would be way too expensive to move our database to another company. However, this software does NOT PERFORM WELL. Reason for choosing DaySmart Vet The sales people lied to us about the performance of the reminder system. The tech support lied to us about the reminder system. It would have been difficult or impossible to foresee or even test for the issue we are having with them. They are simply NOT DOING THEIR JOB. But considering what they 'TOLD US' the software would do, it was a very good price. Review Source MW Molly W. Owner/Veterinian Veterinary Used the software for: 2+ years ### "Excellent software" May 15, 2023 5.0 Pros Very user-friendly and easy to navigate. I loved all of the reports that I could generate to maximize my understanding of how the business was doing as a whole. Cons Scheduling patients to their known provider did seem more time consuming. Learning how to refund to a card was a learning curve and I needed constant refreshers because I didn't do regularly and this was not as intuitive as the remainder of the functions. Reason for choosing DaySmart Vet Price, as well as ease of use and immediately loving the layout. Review Source LU Liane U. Practice Owner/Solo Practitioner Veterinary Used the software for: 1-2 years ### "We have used Vetter Software since opening our practice in 2016 and are exceptionally pleased!" December 16, 2017 5.0 Vetter Software makes my life easier every day and helps make our practice a success! Pros The best things about Vetter is the ease of customizing the software to each practice. Templates and bundles make every day smoother and faster - minimizing the time putting in records, invoices and notes. It's easy to create these shortcuts - even right from the record in many cases. Creating these items was super easy thanks to the initial training and the easy to access tips and comments on the Vetter Community. There's almost always an answer to a question, and if you don't find just what you want, the answer is just a post away - usually getting a response within a few hours. If that doesn't do it, customer service is a phone call away - and you get an actual person 24-7! No waiting on hold, no going through different departments - your issue is resolved quickly and efficiently. Remote access makes tech issues disappear quickly so you can get back to your day. Right from the start, from initial training to ongoing support, Vetter Software exceeds in all departments in comparison to other veterinary software I have used in my 22 years in practice. Cons The only things I would like to see improved is the ability to input new diagnoses, customizable to each practice perhaps. Second, I would like the reminders from child items in inventory such as vaccinations to carry on to the parent item - so there is not multiple reminders created and necessitate editing reminders - leaving just the parent item as a reminder. Review Source Michael G. Owner Veterinary Used the software for: Less than 6 months ### "Good software but need more attention to who is outside USA" August 13, 2021 3.0 Pros Easy to use, simple interface, good pricing, no contract Cons Integration with IDEXX outside the USA is almost impossible and the support team has no clue or way to fix it while other alternatives are integrated in no time. No possible integration with Stripe or other payment gateways that support international accounts. The software in total has 1 control for all practices worldwide, when someone touches something affect the workflow cause disaster and we had many ruined days. Typical reply from the support team is 12 hours or more while the daytime in my city is different than the support schedule time .. we had days that we did the billing manually in the paper until the software started to work again .. by contacting the management, only last support ticket has been looked at which was 14 minutes and rest just been ignored. Alternatives considered [Vetport](https://www.capterra.com/p/92897/Vetport/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Simple user-friendly interface, no contract, no setup fees Review Source JW Johanna W. DVM, Owner Veterinary Used the software for: 6-12 months ### "DaySmart Review" May 11, 2023 5.0 We're fairly new -- were previously with Vetter which changed to DaySmart. We used Vetter for around 4 years and at a prior clinic. So far, we've been happy with DaySmart. Pros It is very easy to use and logical for beginners and "veterans" alike Cons Wishing there were some more integration options Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet Easy to use a mobile practice Switched from [Vetter Online Suggestion Box](https://www.capterra.com/p/122975/Vetter-Online-Suggestion-Box/) Vetter became (was purchased by?? unsure...) DaySmart Review Source MJB Maan Joy B. Veterinarian Veterinary Used the software for: 2+ years ### "NVAC’s Review on Daysmart" August 31, 2023 5.0 Overall, for the last 6years we have been using vetter|daysmart, it has been very very helpful for us. The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately. We had to give up alot of exclusive services for us to maintain using daysmart. Pros Easy to use, interface friendly. Inventory is also very helpful, as is daily/monthly and yearly reports for assessment of our performance. Cons Very expensive, especially for us, a vet clinic in the Philippines. Reason for choosing DaySmart Vet It had, on its early days, the option to pay as you grow. While the practice was growing, we were allowed to add patient and user number. Review Source AR Angel R. owner operator Veterinary Used the software for: 2+ years ### "review" September 5, 2023 4.0 Pros It has helped me easily invoice and do medical records in a shorter time frame. The mobile access in the field helps me invoice and record medical records in a more timely fashion Cons Split billing among groups would be a huge time saver. Also being able to select several animals to invoice/record things like vaccinating or deworming for herd management days would be hugely helpful Review Source EG Elena G. Director and Veterinarian Veterinary Used the software for: 2+ years ### "Completely changed record-keeping for our not-for-profit veterinary clinic" September 20, 2017 5.0 The main benefit that we, as an organization, gain from this software, is the ability to evaluate how and what we are doing. We can create reports about how many dogs vs cats, how many sx's vs vaccines vs procedures, how many appointments in one country versus another, what community our clients are coming from, and much much more. This information is critical for us in terms of annual reporting to our following, but also to plan for the upcoming year, and is equally useful to a clinic that is run strictly as a business. Pros Vetter is flexible, intuitive, well-organized and helps us manage every aspect of our clinic. Even though we are a not-for-profit located in Chile, we still have to run our clinic like a business, and it has really helped us get there. We have veterinary projects in a number of different countries, and we have been able to quite easily modify everything from forms to inventory items to accommodate our different project needs. We are also required to evaluate our project success and Vetter has made it really easy with the numerous reports available. We have even been able to translate the text for our non-English speakers. The best thing however, is the staff willingness to help us out and make this work for us, no matter how strange the request! They are always there, and have always been so personable and approachable. In our opinion, the customer care is what really makes Vetter so amazing. Cons It is not available offline which can make it difficult to use in remote areas and the inventory section took a while to learn. Review Source RS RJ S. Owner Veterinary Used the software for: 1-2 years ### "Lots of promise, little follow through " April 7, 2017 3.0 Long and short is that for the cost (if you are small, limited staff, and do not attempt to leverage the system), it is a good deal. Customer service is very good and responsive and you will get the basics you need for an essential EMR. Now for the bad: -- First, they always promise way more functionality than they ever deliver. -- They have a base cost w/ up charges to use areas in the system such as boarding, wellness plans, and DICOM storage, which in turn is all very expensive in a very expensive software. -- You can only use one log on per location per user. This becomes a problem is if you need to log into a computer elsewhere in the clinic while already being logged in elsewhere you will be logged out of the other location with your place lost. -- Their word processors built into the system are horrendous (i.e. always lose formatting when copy & pasting, adding additional spaces for no reasons, and adding bullets, bolding, etc requires doing extra steps, etc) and their templates, which you create, suffer accordingly. -- There is no quick check for pricing. --Reminder system is very fragmented and difficult to keep track of without giving your staff access to ALL of the reports, including financial. -- Calendar is glitchy and they have been promising google integration for YEARS now, and it is still in the works. -- Tasks are equally glitchy and difficult to keep straight and track of. -- There have been at least 4, yes 4, periods of the cloud going down for at least 30-60 minutes and from we were told, it was do to programming issues on their end, which does not increase any confidence. -- The number of clicks to move around the system are far more than the magic 3 they claim, typically more along the lines of 4-6 for the majority of items/tasks. Pros Cost effective if kept simple and you do not try to leverage the system Cons See comments - overall poor programming ultimately Review Source KA Karen A. owner Veterinarian Veterinary Used the software for: 2+ years ### "Vetter was Better" September 24, 2023 4.0 disappointed that day smart doesn't;t provide the same Level of "support Vetter did" but these are the times. Pros sending patient records to other vet practices Cons Bookkeeping! is VERY Frustrating and the support team has not been savvy in this area Reason for choosing DaySmart Vet We choose Vetter! Was Better ! Review Source AS Amy S. Customer Service Rep Veterinary Used the software for: 6-12 months ### "Review" September 5, 2023 4.0 So far pretty good, we are learning more everyday Pros It has lots of features that make it easier to stay connected with clientsI like that you can open different windows in Day Smart without being logged out of first window Cons I wish that you could put a summary tag for each of the invoices . So when a client askes when the last time their horse was injected we would not need to go through every invoice/SOAP note to find it. Reason for choosing DaySmart Vet We had another practice DR recommend it Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed a scheduling system and better medical records Review Source MT Megan T. Practice Manager Veterinary Used the software for: 1-2 years ### "Cloud based options/ large animal ambulatory" May 8, 2023 5.0 Pros Cloud based software allows immediate multiuser feedback, even with staff working remotely or on the road. Cons I’d like the option to apply the same treatment/vaccines/services to multiple patients at a time. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Functionality Review Source MB Mark B. Owner, veterinarian Veterinary Used the software for: 2+ years ### "I told Vetter that I'd make one of these reviews EVERY TIME vetter goes down on during operating hrs" August 30, 2019 4.0 I've worked with worse - CORNERSTONE, INTRAVET Pros \*all you need is a internet access to use it Cons IT STOPS WORKING DURING OPERATING HOURS THUS STOPPING YOUR OPERATION "DEAD IN THE WATER". HOW DO YOU EXPECT CLIENTS TO UNDERSTAND WHEN YOU SAY, WE CAN'T GET THEM AN Rx, OR CHECK THEM OUT, OR SEE THE APPOINTMENT SCHEDULE FOR WHAT IS ON THE WAY. THIS HAPPENS EVERY 8-12 wks. \*google cloud print is an issue \*if you open a page of history on a patient, then go to a record on that page and open the record, you can't go back. I mean once done with the record and you want to continue searching chronologically on that page, the system takes you back automatically to page 1. Imagine a patient with 13 pages of history... \*having vetter's 3rd party send out reminders is too expensive \*having vetter's 3rd part send/recieve text messages is too expensive \*reports are VERY limiting. Example, you can't find the average weight of your canine patients. Reason for choosing DaySmart Vet Internet access Review Source MH Mary H. Clinic manager Veterinary Used the software for: 2+ years ### "Vet review" May 2, 2023 3.0 Not a fan Pros Cloud base. Clients like the emailed reminders Cons The customer service is very slow. The ideas that many have and send to have added that never seem important to daysmart. The ease to use, too many ways to do things causing confusion. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing DaySmart Vet Price Review Source NS Natalie S. Veterinarian Used the software for: 1-2 years ### "Totally revolutionized our billing and scheduling. Life is so much easier these days!" March 16, 2018 5.0 Pros We are a mixed animal mobile veterinary practice with 3 veterinarians, 3 technicians, and an office manager. Previously, we didn't have a great way to track patient treatments, vaccine histories, or client payment information. We used google calendar for scheduling, with no link to client information, and it was hard to use! This software is so integrative- clients can pay online, get reminders when animals are due for vaccines, we can easily track communications, manage inventory, send clients virtual handouts, and so much more. I love that it is cloud based and thus accessible anywhere you have service! Real time updates, and the company is constantly striving to make the software more user friendly and efficient. Customer service has always been very responsive and helpful. Clients seem to be very happy- we are much better about billing and emailing invoices and receipts at time of service. This has completely changed our practice! Cons We work in a rural area, and sometimes there is no service. No fault of Vetter Software! This is where previous types of software worked well- you didn't need internet, but there were so many limitations otherwise, especially being tethered to a server for updates. Any issues I've had have been very quickly rectified by the update team. Really a great program overall. Review Source VR Vanessa R. Oncology Assistant Veterinary Used the software for: 1-2 years ### "Pros/Cons" May 2, 2023 5.0 Pros Pretty user friendly, easy for non-technical people to figure out. Cons The pop up alerts for when new tasks have been made (or other similar pop ups) is placed over where we're frequently typing and we'll have to click to close it...would be better out of the way in the corner. Would like to be able to click on multiple items to delete in invoice vs. having to do it individually. Review Source AS Amir S. Owner Veterinary Used the software for: 2+ years ### "Easy to get started, competitively priced, practical and versatile" October 13, 2016 5.0 I started searching for a new veterinary practice management software platform in 2014. At the time, I was getting ready to sell my urban brick and mortar general practice so I can develop my mobile practice focused on hospice and palliative care services for animals and their families. Compared to other programs in the market, Vetter Software was extremely easy to get started with in every respect. Switching from Cornerstone to Vetter felt like switching from riding an elephant to riding a Bedouin-trained Arabian mare. Vetter Software is competitively priced ' in fact, I could use it for FREE long enough to get familiar with its features and make an informed decision to continue using it. Shortly before my second anniversary using Vetter Software I upgraded my contract to a long-term fixed rate, which is also competitive. Using a web-based platform for managing my practice, I can access and update my patients' and clients' information anytime, no matter where I am. I enjoy the freedom from concerns about maintenance and upgrading costs of expensive hardware. Vetter Software's features are practically-oriented and are an excellent fit for my practice's needs. Their customer support is quick to respond to questions and requests. Switching to Vetter Software helped me make a smooth transition from stationary to mobile practice and to grow from a new practice to an established one. I'm very happy with the choice I made and would definitely recommend it to my colleagues. Review Source LM Lisa M. Director of Veterinary Services Veterinary Used the software for: 2+ years ### "multisite user" May 2, 2023 4.0 Pros Easy to use, could use more reporting features. Reports are limited. Customer service availability has gone down considerably in the past year. Cons Reports are limited for what we do. Customer service is lacking Reason for choosing DaySmart Vet price Review Source MH Megan H. Office Manager Veterinary Used the software for: 2+ years ### "Daysmart Vet Review" May 11, 2023 5.0 Pros Daysmart is super user friendly. Customer service is top notch. Cons Honestly, I really don't have any complaints. Review Source DR Dallee R. Assistant Manager Veterinary Used the software for: 1-2 years ### "Review from Dallee Ringel" May 15, 2023 5.0 Pros You can find the same page through several different routes. Cons Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the application is correct on the computer side. Review Source SC Shea C. Veterinarian, Owner Used the software for: 2+ years ### "A follow up review after using Vetter for several years --> STILL 5 stars!!" January 23, 2018 5.0 Pros It is commonplace for after-the-sale service to diminish, but not so with Vetter. After using Vetter for many years, I wanted to share with others considering a PMS that this company remains solid across the board. From it's stellar customer care to the continuous upgrades based on user input, Vetter is truly a partner in your business. And of course there is their easy and intuitive interface, the ability to fully customize the software to your practice, and the continually growing list of integrations and features. Even though this PMS is robust in its features and ease of use, those factors take a back seat to the responsive tech support and customer service - this is truly their magic sauce and it has never once faltered after all these years of use despite their incredible growth. Thank you, Vetter, you continue to remain amazing! Cons The fact that you cannot search your patient database by disease, but, this feature is soon to be released which goes to show once again how Vetter responds and moves upon user feedback to provide an improved experience. Review Source AH Andre H. Veterinary Technician Assistant Veterinary Used the software for: 1-2 years ### "Great Software" May 2, 2023 5.0 The biggest benefit I have realized is how easy it is to access DaySmart from any location. To be able to solve a problem from home or check the next day's schedule, the accessibility plays a major role. Pros How user-friendly it is. It does not take long for someone with little to no experience to figure out how to use DaySmart. Cons When the cloud goes down, or on occasion a text does not come through. It can lead to problems and headaches. Review Source PF Peter F. Veterinarian and Owner Veterinary Used the software for: 2+ years ### "Reflecting on almost 3 years of using Vetter" September 28, 2018 5.0 Almost 3 years ago, at the tender age of 64, I decided to reestablish a general practice in a building we owned. As someone who year early has been a beta-tested for a well known PMS system, it was clear to me that cloud based software was the wave of the future and a no-brainer for any startup. After checking out several, we chose a trial with Vetter. At that point, Vetter was doing all the basics, but was missing some "must have" features for a busy general practice. I recommended it highly for startups, but for practices with aging PMS in house packages, I described is as a good system, but not yet "ready for prime time". Our practice grew rapidly and Vetter improved dramatically over the many months we have been working together. Recently, they released a more robust and flexible reminder system with is an area so vital to general practice. At long last I feel that Vetter is "ready for prime time" which allows me to wholeheartedly recommend it to general practices looking to upgrade and join the future with a cloud based system. Pros Remote access, flexibility to access from most any device, never needing to worry about a backup, wide functionality Cons As always with any PMS software, there are a few new features missing that were present in prior PMS packages. Review Source SC Samantha C. Accountant Veterinary Used the software for: Less than 6 months ### "More than a Point of Sale system" November 2, 2019 5.0 Best customer service on the market! We’re extremely pleased and we’ve had a great experience with the reps. When we started, reps helped us by adding in every large animal and breed we needed. He literally “boiled the ocean” and helped us add in a significant number of breeds. A lot of folks just assume cow but we needed all the different types of cows. This is just one instance where Vetter surpassed our expectations and we know they are there for us! Pros We were looking for a POS for a mid-size vet practice with large animals. We needed medical records and a system that would download line item detail into Quickbooks so that we could stop doing double entry. We love that Vetter allows for MWI and Abaxis integration. We are looking forward to growing into the software and utilizing all the features that it offers. We firmly believe this will help grow and organize our practice! Cons Sometimes, maybe once a week, an invoice doesn’t download correctly. But it’s usually pretty easy to figure out which invoice is the culprit by looking at the billing section and comparing payment received. Reason for choosing DaySmart Vet Vetter’s integration that allows for appointment reminders triggered by various appointment types, plus Quickbooks integration, and medical records really sealed the deal for us! Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Clover could not handle downloading line item data through commerce sync. Review Source HA Hector A. Owner/veterinarian Veterinary Used the software for: Less than 6 months ### "Go vets " May 3, 2023 4.0 I like the software very much, kind of complicated to learn all the features while running a clinic at the same time. I haven’t had the time to introduce costs or to use the medical notes etc. Basically I use it to keep billing ande sales records Pros Sales and billing Records, templates and reminders Cons Support is awful, very frustrating it takes forever that someone give a clear and useful solution to any problem Reason for choosing DaySmart Vet I like it better Review Source