# Page 9 | DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is DaySmart Vet the right Veterinary solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (278) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of DaySmart Vet ## Showing most helpful reviews Showing 201-225 of 278 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Ashley B. Practice Manager Veterinary Used the software for: Less than 6 months ### "So worth the switch! " March 29, 2024 5.0 Pros The customer service is fantastic, they are always looking for ways to improve the system and add additional features Cons Billing can be a bit complicated at first Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Avimark was becoming obsolete and did not have plans to continue with updates Review Source DH Daniel H. Practice Manager Veterinary Used the software for: 1-2 years ### "DaySmart Is Great!!" September 11, 2023 4.0 Pros Very easy to use, love the cloud-based aspect! Cons Really no cons, the product is really great! Review Source HD Heather D. Veterinarian/Practice Owner Used the software for: 2+ years ### "This software is the future of veterinary medicine!" September 17, 2017 5.0 Pros \- Vetter provides monthly updates/upgrades and the development team is constantly improving the software based on user feedback -User friendly from day one - Accessible from any device, and at home! - Very cost effective as compared to traditional server-based software - Automatically saves all content as you type it - Customizable for small and large clinics Cons \- Constantly having to login when changing devices slows down appointments and checkout - New features/integrations often have an additional price tag associated with them; the advertised monthly costs for using Vetter can be misleading, as they charge extra for things that are essential for the software to function (such as the Authorize.net integration) - Unable to enter appointments or tasks by searching for patient name; this can only be done by searching by client name Review Source AG Alana G. Veterinarian Veterinary Used the software for: 2+ years ### "Vetter Software is easy to use and continues to improve in functionality as the product matures." August 1, 2017 4.0 Cost effective software that organizes our medical records in an easily accessible way. I only work part time so the cloud based software allows me to interpret results from home if needed. Pros I enjoy the easy to use formatting of Vetter. It contains most of the basic functions that I need to run our dog sanctuary medical department efficiently. I am complimented on a regular basis regarding the detail and organization of our records. Tech support is very helpful. Cons I dislike a few of the features (such as a repeat appointment feature of "every month" schedules a repeat appointment for the next month on the same numerical day vs. four weeks from the date on the same day of the week). I wish there were a few other modifications to entering charges/records that prevented human error (i.e. requiring certain fields or being able to connect different records to a reminder field) Review Source CV Crystal V. CEO Veterinary Used the software for: 1-2 years ### "VETTER is simply BETTER!!" September 18, 2018 5.0 I do NOT cringe at the thought of writing up a medical record!! OH! And you can simply talk into your ipad and Viola! It populates the field you are working on. So easy!! THANK YOU, VETTER!!!! Pros I run a TRUE concierge small animal practice in an affluent area of Southern California. I am in LOVE with Vetter Software!!! Not only is it EASY to use, easy to obtain, extremely affordable...the Customer Service is above and beyond !! Seriously, the personalized service and 'heart' that these guys(gals) put into this product is palpable. They truly, actually CARE!! If you are having a hard time you're not waiting on hold and ending up with a huge Service Bill. They pop on the phone and help you out. They believe in their product and so do I!!! I test drove all cloud based systems before making my choice to go with Vetter and I am not sorry. In 20 years I have used many different types of software and Vetter is IT!! I Cons There is not a lot to pick out which would be considered a flaw. It is always evolving and only gets better! Review Source LA Leah A. Head Veterinary Technician Veterinary Used the software for: 6-12 months ### "Overall we have had a positive experience and have recommended the system to others. " October 31, 2017 4.0 Greater client communication. Greater internal communication. Much improved ease of use from our last software. Pros The ease of use is really helpful. There are multiple ways to achieve a goal. It is great to be able to email the client directly from the software. Being able to have templates for discharge instructions, forms, etc. that can be personalized easily is handy. The reports available are very helpful, and lately have been continuing to improve. The ability to be selective on what part of a patient record gets emailed to other clinics is convenient. Having the pop up reminder notes is incredibly beneficial for internal communication purposes. Cons There seems to be a lack of communication about when the changes to the system are implemented, for example: we will clock in and something is different and we have to stumble through. As per any system, there are still flaws in the inventory setup, in our opinion the biggest being the differentiation between an inventory item and a procedure and not currently being given the choice to choose between the two. Also, the billing piece is less intuitive if you do not have accounting experience. Review Source VR Verified Reviewer Director Of Business Development Veterinary Used the software for: 1-2 years ### "Great for smaller veterinary practices" December 4, 2018 4.0 Vetter has been an excellent solution, and the team is incredibly responsive to our needs and requests. Our pain points have only come up as we continue to open new hospitals and are beginning to have greater reporting and ERP needs. Pros UI/UX Ease-of-use Cloud-based Plenty of 3rd party integrations Cons Lack of automated or custom reports Lack of key metrics and KPIs in reports (e.g. COGS) No central structure database Inventory management solutions Review Source DNB Dr. Nicole B. Veterinarian, Clinic Owner Hospital & Health Care Used the software for: 1-2 years ### "Second to none" September 27, 2016 5.0 We opened our cat hospital over a year ago and Vetter has been an integral part of the practice right from the start. Vetter works seamlessly with our busy little clinic, and truly meets all our medical record keeping needs. But it is much more than that.. we use it to manage scheduling, inventory, lab reports, accounting reports, communications and reminders. I never have to worry about security breaches, daily backups, networks going down, or accessibility. From home I can check my schedule or look up a patient's file during after-hours calls. Vetter's capabilities are vast, and we probably haven't tapped into its fullest potential yet, and maybe never will, because they keep upgrading and adding new features (some of which we've even suggested!). It only gets better, but the best part of all is their phenomenal customer support. Vetter is second to none. Pros Comprehensive, easy to use software that does it all for our clinic. No back-ups to worry about, and we use Mac computers so compatability isn't an issue. Cons dependent on a good internet connection, so it's sometimes slow on the weekend. Also sometimes kicks us off so we need to log on. Review Source Kirsten F. Practice Manager Veterinary Used the software for: Less than 6 months ### "Cloud-based is the way to go" November 15, 2018 4.0 Out of all the cloud-based software available (and I have demoed many), Vetter had the best ease of use and the best value for your money. I would recommend them. Pros The flow of the appointment process. From checking in the patient in the schedule, you are able to create an estimate, invoice, medical record at one time. The fact that you can log in from anywhere is ideal in case I need to access it while I'm not at work. The customer service has been VERY patient with me and will get back to me in a sufficient amount of time. Overall, it is a good program. Cons The report features are not ideal. The migration process could have gone a lot smoother and I wish they would take more suggestions from their customer base as far as functionality. I found a few suggested improvements within the Vetter Community that were said to have been implemented and were not, and many good suggestions that have had no response. Review Source VR Verified Reviewer Veterinarian Medical Practice Used the software for: 1-2 years ### "Vetter is great" December 4, 2018 5.0 Pros I am a mobile practitioner and Vetter was very easy to hit the ground running. The CEO himself helped me get things set up and guided me through a tutorial. Their customer service is top notch and the pay as you grow feature is fantastic. Cons It can take a while for glitches to be rectified but the developers are in tune with the user community via their forums. Review Source SM Sandra M. Veterinarian Used the software for: 2+ years ### "Excellent product, unmatched customer support, very user friendly" February 13, 2018 5.0 Accessibility from anywhere with an internet connection, I don't need to worry about security and backups, reports functions are excellent, tech support is fast, efficient, responsive and effective. This product suits my needs perfectly, at a reasonable price point. Very happy to recommend it!! Pros After using more complex software products like Cornerstone, Vetter is a breath of fresh air. Capable of everything I need it for, without getting lost in a forest of detail and complexity. LOVE the fact I have access to it from anywhere, as long as I have an internet connection. I can dictate medical records using my iPHONE, check reports, review files on the fly. Being a mobile service, it is just what I need. Cons As it is a web-based program, there are times few and far between that the system may go down temporarily. Review Source BB Brock B. Practice Manager Veterinary Used the software for: 6-12 months ### "Very user-friedly" August 31, 2023 5.0 Pros Using to schedule daily appointments and set reminders is great. Cons Sometimes the updates are not great, and you can not chose to turn updates off. Review Source YL Yoon L. Owner/Veterinarian Used the software for: 2+ years ### "Easy to use, cloud-based software. " December 12, 2017 5.0 Pros The transition to Vetter Software was difficult at first, as we loved our previous software, but once you get the hang of it, it is very intuitive and easy to use. A necessary change to a cloud-based software in an increasingly paperless business. Cloud base software is easily accessible anywhere. Easy client communication. Tech support/customer service tries their best to keep up with bugs and enhancement requests. No more daily back-ups. Easy lab and xray integration. Printing from any computer. Can customize to clinic needs. Cons New features and updates seem to take priority over existing issues. Cash receipts (billing issue). Bugs here and there. Usage dependent on internet speed/access. Review Source JB Jerry B. Veterinarian Used the software for: 1-2 years ### "Never was right. Overpromised, overpriced, underperforming. promised new functions and support. NOT" March 2, 2018 1.0 experience with hard sales pro. Pros The screen saver was attractive. Otherwise the entire system is clumsy. Everything is added expense. Cons Sent postal reminders to deceased pets, did not stop when I asked. I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos. When received it was jumbled and incomplete. I changed to 2iNova and it took months to go through all my data when Vetter IT sent it piecemeal. I have informed them that I will NOT pay. I may bill Vetter for my IT to fix their incompetence. The IT which I used has been involved in 7 veterinary software changeovers and has NEVER seen such a clusterf. Review Source CR Carly R. Veterinarian/Practice Owner Veterinary Used the software for: 2+ years ### "Vetter saves our lives on a daily basis!" October 28, 2017 5.0 Mobile use of a digitalized records system, it saves time in making invoices and medical records, we don't need to worry about making backups to save our records in the incidence of a fire or flood... Pros We like that we can access it on our smartphones whenever and wherever we need it. We also like that we can run reports off of it, to use for paying PST, looking at our business' growth, etc. I also LOVE the amazing customer support, I've been blown away by the incredible service so far. Cons I dislike that it is not integrated with google calendar. I dislike that it is interfaced with only American veterinary supply companies/labs and not the ones that we use in Canada, because we can't tap into many of vetter's best features. Review Source KZ Kelley Z. Office Manager/Vet Nurse Veterinary Used the software for: 2+ years ### "We have had an amazing experience with Vetter Software!" June 21, 2018 5.0 Ease of making things more efficient in the office. Pros We love how easy it is to use, and how much easier it makes things for us. I am the only employee at our office and it saves me so much time. It so easy to send records to clients ,boarding and grooming salons. We actually left Vetter for a while for a cheaper product and wow did I realize then how much it actually made my life easier. I love that it is cloud based , it helps me help clients even when out of the office. You will not find better customer service anywhere!!! They are always there when you need them. Cons There is nothing negative I have to say. We have been very happy to come back. We are happy to be using Vetter Software. Review Source PC Pamela C. Owner Used the software for: 2+ years ### "Working with Matt at Vetter has upgraded my practice!!!!" December 15, 2017 5.0 Pros The portability is that a word? With an ipad I can go anywhere and get my work done. I am a small animal house call practice AND a new clinic nestled in between two medical schools. Our neighborhood also is developing a new tech start-up mecca of business and biomedical research. To say the least-my clients are tech savy and ALL of them are impressed by our ability to meet all of their needs on the ipad. My business mentor is impressed with this software and how it makes my affairs flow smoothly. This software is so easy for new employees: they pick up the ipad and they have it figured out in about 10 minutes. Within a day, they are teaching me. Review Source AR Anna R. Veterinarian, owner Used the software for: 2+ years ### "Vettersoftware.com " June 16, 2016 5.0 I've been using this for my mobile veterinary practice and gave been very pleased. I was able to start for free and clients as I grew. The group is very responsive to suggestions and customer support is beyond outstanding. I'm a bit of a computer idiot and have had my hand held with patience every (amazingly few) times that I have had issues. Pros Ease of use, good integration between information fields, support, willingness of company to listen to suggestions and implement them. Lots of ability to customize! Cons Not happy that it is 100 % cloud based because I travel in areas where reception can be poor. But this is not really the fault of vetter. I keep a backup paper file which increases my work load a bit. Review Source MH Maggie H. Veterinarian Used the software for: 2+ years ### "What a great system. And the transition from my paper records to online was so smooth." November 17, 2017 5.0 Pros Excellent and timely support. Always making improvements and adding features. Available anywhere. As a housecall vet this is extremely important. Never having to do a backup again - it's all taken care of by Vetter. Being able to access my records from anywhere and even print labels at the office from anywhere The online community is very helpful. Basically this has made my housecall practice easier and my records more complete and organized. Cons I am having a hard time coming up with a con. I don't use the appointment schedule much and would like to have my Google calendar sync with it if possible. That's about it. Review Source JG John G. Practice Owner Veterinary Used the software for: 2+ years ### "I have a mobile practice and Vetter Software makes keeping track of clients and patients a breeze. " October 27, 2017 5.0 Ability to use it on the road with my mobile practice. Pros I appreciate the ease of use and incredible support. The best part for me is that I can access the software when I'm on the road. I can write up my records when I finish the appointment so everything is fresh in my mind. Most "in-house" software allows this, but Vetter allows me to do it from anywhere in my practice area. Because it's active on my iPad at all times, if I get a phone call from a client, I can view all of the information immediately, again, no matter where I'm at. I also appreciate the attentive support. They can always solve the problem within a short period of time. Upgrades are often based on input from users, so they tend to be helpful. Great product. Cons No professional software is perfect, but for my practice, it applies 98% of the time. I would like an easier way to track mileage (have to use inventory to track it now). Would like to be able to design my own letters and be able to email them from within the program without a charge. Review Source MK Meredith K. OWner Veterinary Used the software for: I used a free trial ### "Veterinary PIMS " March 5, 2024 4.0 Customer support lacking - did not find it helpful when I needed it Pros Was fairly intuitive . I liked the organization. I visually liked how certain things looked. Cons Too click heavy Customer support - lacking. Other companies set you up with a team member that gives you a schedule to keep you on track. DaySmart mainly relied on sending me videos of how to do things, or told me to call customer support. It just wasn't helpful for me. Reason for choosing DaySmart Vet I thought it would be good but ended up canceling. Other companies offered much more support and helped me get the huge task of setting up PIMs done Review Source OH Oziel H. Head Veterinary Technician Medical Practice Used the software for: 1-2 years ### "Best software we have used!" March 2, 2017 5.0 We were about to open a new clinic, and were searching for practice management software, when we found the free trial offer from Vetter Software. At first we were hesitant about cloud software, but wow, I'm so glad we tried it. Vetter software is very reliable, easy to use and had all the features we needed for our practice. I was absolutely amazed at how good the customer service is, as they quickly responded all our emails, or calls with answers to all our questions. The software itself is user friendly, and teaching the rest of the staff how to use it was quick and easy. I really like that they are constantly updating it, and adding even more features. Overall the experience with Vetter Software has been amazing, and I would recommend it always. Pros Easy to use, works great and fantastic customer service. And being able to open patient records from our phones or tablets has been a plus for us. Cons none Review Source JF Jennifer F. Owner & Chief of Staff at The Vet On Main Veterinary Used the software for: 2+ years ### "Easy to Use Vet Software" September 19, 2018 5.0 Vetter keeps are hospital running smoothly from the scheduler to the SOAP notes, creating bundles and easy check-out. It is an all-in-one package that is great software! Pros Vetter's cloud-base software is Easy to use, multi-functional and accessible from any device in any location. Love the fact that we don't need a server or have to purchase expensive software. Accepting payments is easy with their integrated payment processing and we don't need fancy terminals to do it! Great customer service and reasonably priced fees. Cons Occasional bugs and glitches. Inventory management needs some improvement with the adjustments. Review Source ME Ms. E. Manager Used the software for: 2+ years ### "Innovative, User Friendly, Excellent Customer Support from day one and does not waiver" April 12, 2018 5.0 Pros Cloud based: makes it easy to utilize anywhere there is a signal. Customer Community Page: a wealth of knowledge, instruction, webinars, topics easily searched by name relevance Affordable for any size practice, Customizable to your unique needs Cons Being mobile, we often find that the physical address and the mailing address are different. I would love to be able to see physical address when out on route without having to opt into the notes. Much like the billing address verses the physical address. Although, you can make your notes pop-up to provide the physical location. Review Source GF George F. Owner Veterinary Used the software for: 2+ years ### "Probably the best practice management software I've ever seen !" August 10, 2018 5.0 Absolutely GREAT !!!! Pros This soft ware is very user friendly and gives us everything we need. The best part of this system is customer support. The team there has never failed to answer my call and is ready to help in any way they can. As in any software, I don't use all the options enough to remember all the procedures for completing a task so most of the time when I have an issue, it's operator error on my part. Great job to the Vetter Team !!! Cons I would like to see bold and colored text in the schedule so we could bring certains issues to our front desk people when checking in. Review Source