---
title: "DaySmart Vet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DaySmart Vet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more."
source_url: "https://www.capterra.com/p/133166/DaySmart-Vet/"
page_type: "product"
language: "en"
---

# 

 DaySmart Vet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DaySmart Vet

## What is DaySmart Vet?

Established in 2011, DaySmart Vet (formerly Vetter Software) has remained dedicated to delivering easy-to-use, cloud-based practice management software tailored to meet the needs of veterinary clinics of all sizes and specialties. Our mission is to empower clinics by automating tasks, streamlining workflows, and improving client communication. From appointment scheduling and reminders to inventory management and payment processing, our comprehensive platform has you covered, freeing up your time to focus on what matters most – your patients. Take a proactive step today by scheduling your personalized demo to experience firsthand the benefits our platform can bring to your veterinary practice!

## What is DaySmart Vet used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Overall rating

Based on 289 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$116

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## DaySmart Vet alternatives

Highest Rated

[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (104)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

$289.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133166/DaySmart-Vet/alternatives/)

## FAQs about DaySmart Vet

Overview

### What problems does DaySmart Vet solve?

DaySmart Vet solves disconnected veterinary workflows by combining scheduling, medical records, billing, inventory, reminders, and client communication in one cloud system. It reduces paper charts, double entry, missed follow-ups, and slow onboarding. Mobile vets, startup clinics, practice managers, veterinarians, and front-desk teams benefit most from its customizable, easy-to-learn setup.

Answer based on 170 reviews

Overview

### Which roles and teams benefit most from DaySmart Vet?

DaySmart Vet is most used by veterinarians, practice owners, and clinic managers who need to run daily operations efficiently. Front-desk teams use it for scheduling, reminders, and client communication, while veterinary technicians and assistants support patient records, treatment coordination, invoicing, and smoother workflows across the practice.

Answer based on 284 reviews

Overview

### What company size and industries is DaySmart Vet built for?

DaySmart Vet serves small veterinary businesses, with 100% of reviewers from small businesses and 92% in Veterinary. It is built for veterinarians, practice managers, technicians, veterinary groups, consolidators, animal healthcare providers, mobile vets, and equine vets, with limited use in Medical Practice at 4% and Hospital & Health Care at 2% for veterinary use.

Answer based on 288 reviews

Features and Usability

### What are the key features of DaySmart Vet?

DaySmart Vet includes core veterinary practice management features like patient records management, appointment scheduling, billing and payment processing, and reminders. Reviewers also highlight cloud accessibility for remote access, customizable SOAP notes and templates, plus integrations for labs, imaging, inventory tracking, and client communication.

Answer based on 161 reviews

Pricing

### How much does it cost and what fees or limitations are included?

DaySmart Vet starts at $116/month flat for 1–5 users, with tiers at 6–10 users, 11–15 users, 16–20 users, and 21–24 users. Reviewers often call the sliding-scale pricing affordable for small practices, but some report extra charges for add-ons like texting, reminders, boarding, wellness plans, and storage.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does DaySmart Vet integrate with?

DaySmart Vet integrates with PetDesk for reminders and online appointments, CardConnect for payment processing, and Vetcove for inventory workflows. It also connects to QuickBooks Online, Stripe, Trupanion, Demandforce, and Weave, giving veterinary practices access to 16 third-party tools across payments, client communication, and operations.

Answer based on 28 reviews

Getting Started and Support

### How easy is it to onboard and train a team on DaySmart Vet?

DaySmart Vet is generally quick to onboard, with live online training, webinars, videos, and documentation that help teams learn setup and daily workflows. Reviewers say new hires and frontline staff often pick it up within days, while managers, inventory-focused roles, and less tech-savvy users may need more guided support.

Answer based on 58 reviews

Getting Started and Support

### What customer support options does DaySmart Vet offer, and how do users rate the experience?

DaySmart Vet offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and thorough during onboarding and troubleshooting, with clear guidance and follow-up. Some report slower reply times, hold times, or uneven service during ownership and support-team changes.

Answer based on 161 reviews

Patient management

### How well does DaySmart Vet handle patient management?

DaySmart Vet makes patient management easy for many veterinary clinics through simple chart navigation, medical history access, and integrations with labs, pharmacy, and client messaging. Small practices, mobile vets, and front-desk teams often find it user friendly, though some users want better record search, fewer clicks, and smoother scheduling context.

Answer based on 72 reviews

## Who uses DaySmart Vet?

Based on Capterra reviews from the past 2 years

## Features

AI summary

Based on 1,649 Veterinary reviews

Capterra reviewers point to these as the top features buyers look for in veterinary software:

-   **Billing & Invoicing** (**60%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**67%**)
-   **Charting** (**60%**)

DaySmart Vet supports all three of the features reviewers rank highest: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage payments accurately, keep complete and accessible patient histories, and document care clearly, allowing teams to run daily operations more efficiently and support better treatment decisions.

Billing & Invoicing

4.4 (166)

92.77% of 166 reviewers that rated this feature as important or highly important

With this capability, you can manage billing, send invoices by email or text, and process payments online or in person. Users think the system is user-friendly, integrates with payment services, and speeds up billing, but some mention reporting and refund limitations.

Patient Records Management

4.5 (158)

94.94% of 158 reviewers that rated this feature as important or highly important

DaySmart Vet offers organized, intuitive patient records that are easy to update, search, and share with other clinics. Reviewers appreciate the logical layout, customizable templates, and smooth navigation, though some wish for improved search, reporting, and certificate editing options.

Charting

4.4 (100)

90.00% of 100 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Prescription Processing

3.9 (35)

71.43% of 35 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

Appointment Scheduling

4.5 (167)

88.02% of 167 reviewers that rated this feature as important or highly important

You get flexible, color-coded scheduling that adapts to different appointment types and providers. Some reviewers find it easy to use and customizable, but others mention limitations with online booking, continuity of care, and integration with third-party platforms.

Client Management

4.4 (105)

83.81% of 105 reviewers that rated this feature as important or highly important

It gives you tools to manage client details, communications, and relationships efficiently. Reviewers appreciate the ease of adding clients, integrated reminders, and pop-up notes, but some want better account merging, search, and co-owner management.

DaySmart Vet 43 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

You get flexible, color-coded scheduling that adapts to different appointment types and providers. Some reviewers find it easy to use and customizable, but others mention limitations with online booking, continuity of care, and integration with third-party platforms.

With this capability, you can manage billing, send invoices by email or text, and process payments online or in person. Users think the system is user-friendly, integrates with payment services, and speeds up billing, but some mention reporting and refund limitations.

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

It gives you tools to manage client details, communications, and relationships efficiently. Reviewers appreciate the ease of adding clients, integrated reminders, and pop-up notes, but some want better account merging, search, and co-owner management.

Manage and track all internal and external communication conducted via calls, email, text, or chat

This aspect helps automate appointment confirmations and reminders by email, text, or phone. Some users say automation saves time and is easy to set up, but others report reliability issues, limited customization, and occasional support challenges.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Create and securely store digital patient records

Information, data and reports that are being tracked over time

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

DaySmart Vet offers organized, intuitive patient records that are easy to update, search, and share with other clinics. Reviewers appreciate the logical layout, customizable templates, and smooth navigation, though some wish for improved search, reporting, and certificate editing options.

Accept, record, and reconcile financial transactions

Enables pharmacists to process single or multiple prescriptions simultaneously

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Features

4.4 (284)

4.4

Based on 284 reviews

## Pricing

Value for money

4.6 (275)

[View pricing plan details](https://www.capterra.com/p/133166/DaySmart-Vet/pricing/)

1-5 Users

$116.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

6-10 Users

$293.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

11-15 Users

$400.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

16-20 Users

$493.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

21-24 Users

$583.00

Flat Rate,Per Month

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

25+ Users

Custom Quote Available

It includes:

-   Cloud-Based (24/7 Access)
-   Scheduling
-   Online Booking
-   Text & Email Reminders
-   Digital Intake Forms
-   SOAP-Based Medical Records
-   Client & Patient Management
-   Billing & Integrated Payments
-   Inventory Management
-   Reporting & Analytics
-   Treatment Whiteboard
-   24/7 Customer Support

Value for money

4.6 (275)

4.6

Based on 275 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

PetDesk](https://www.capterra.com/p/166086/PetDesk/)[

Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[

VitusVet](https://www.capterra.com/p/143459/VitusVet/)[

Demandforce](https://www.capterra.com/p/221823/Demandforce/)[

CardConnect](https://www.capterra.com/p/141024/CardConnect/)[

Vetcove](https://www.capterra.com/p/235317/Vetcove/)

## Support, customer service and training options

Customer Service

4.7 (287)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (287)

4.7

Based on 287 reviews

## User reviews

Overall rating

4.6

Based on 289 reviews

Filter by rating

5(208)

4(64)

3(9)

2(5)

1(3)

Mentioned topic

Sorted by most recent

SP

Susan P.

Practice Manager, CVT

Veterinary

### "DaySmart Vet is Robust and Intuitive"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 10, 2026

My overall experience is positive. DaySmart Vet does everything we need it to do at a fraction of the cost of other "big-name" PIMS, and we are not required to pay for services or extras that we do not use.

Pros

It is a robust PIMS and very intuitive. Teaching new employees how to use DaySmart Vet is not complicated.

Cons

Their tiered support can be frustrating. Getting the right question or issue to the right person can be time-consuming and unrewarding. Once understood, issues are solved quickly.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Moving facilities and wanted a cloud-based system.

Alternatives considered

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reasons for choosing DaySmart Vet

They offered a robust PIMS for a fraction of the cost of some of the others. They were able to move most of our information from Cornerstone. It was intuitive and easy to learn for the rest of the team.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AB

Amanda B.

DVM, CEO

Veterinary

### "Honest Review of DaySmart Veterinary EMR system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 13, 2026

Love it and would recommend it to anyone looking for a new veterinary Electronic Medical Record system. I have used it for 7 years now and it's great!

Pros

I love the number of integrations with other companies and how user friendly the interface is. It makes training new employees so much faster than any other program that I have used over the years.

Cons

There are still some things that need to be improved with the platform as far as consistency of where communications are entered (i.e. we can email from Daysmart but the emails come back in our Gmail account and we have to copy/paste them in). It's time consuming.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Reasons for choosing DaySmart Vet

This system was WAYY more user friendly for new employees

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Dr. Amanda - thank you for taking the time to leave a review and for being with DaySmart Vet for seven years - wow! We love hearing that DaySmart Vet makes training new employees faster and easier. Thank you for recommending us and for sharing your honest feedback about email communications. We know every extra copy and paste adds up! We hope to be part of your practice for many years to come, and as always please don't hesitate to reach out if you have any more suggestions or need help from our side of things. :)

CM

Cait M.

RVT, Veterinary Operations Manager

Veterinary

### "Daysmart Makes our Day Smarter!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2026

I love it! As a practice manager, i find it easy to use and navigate. The files when transferred are easy to follow. The new features that are constantly being introduced are lovely and only allow the software to perform better for us!

Pros

It is very user friendly. All actions and button clicks make sense. It is easy to navigate through a patient record, especially with current upgrades to the system. The Ask Daisy feature is so so helpful. Scheduling appointments are simply and clients are notified immediately. Any questions brought forward by the staff are easily answered through your amazing customer support team!

Cons

The inability to change the name of an inventory item as it is being invoiced. Instead, we have to make a new inventory item with slight wording change (Nasal-lacrimal flush is an inventory item, but we wanted just a nasal flush - we cannot just delete the word "lacrimal" but instead a whole new inventory item needs to be added. Kinda annoying (previous software we used allowed this!)

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Constant issues with program not working. Switched for cloud based service to avoid disruptions

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Cait! Thank you for the wonderful review! We’re so glad DaySmart Vet and Ask Daisy are making things easier for your team. We also appreciate your feedback about editing inventory item names and will share it with our product team! As always, if there's anything you need help with or more we can do for your team, please don't hesitate to reach out!

SG

Stuart G.

Veterinarian

Veterinary

### "there are better more affordable software options available with Daysmart"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2026

happy with software and was nervous about the transition btu I feel this company is organized and well run.

Pros

support teams that have worked with me from emailing to phone calls, to chats to zoom calls to help with my limited IT abilities

Cons

not enough experience to answer this question effectively but converting to another software is always intimidating

Switched from

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

cost and customer support problems in the past

Alternatives considered

[Zolie](https://www.capterra.com/p/10048234/Zolie/)

Reasons for choosing DaySmart Vet

cost and reviews and customer support with the software

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

HI Dr. Stuart - thank you for taking the time to leave a review as a new user of DaySmart Vet and welcome! We're glad to hear support has been able to help you as you onboard. We look forward to supporting your practice in years to come!

Stele J.

Professional pet groomer

Veterinary

### "Stele johnston"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

July 29, 2026

I was confused at first but take me a while to get use with it! But I’m still learning and exploring lil bit

Pros

Clearly organized appointments Update improvements Not of bugs issues. I haven’t use customer support yet

Cons

Organizing schedules Tell me who pets’ backgrounds Show me their history in system, etc.. it was not bad!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Stele! Thank you for taking the time to leave the review! Glad to hear you're getting the hang of things and we look forward to continuing to support you and your practice!

SR

Susan R.

Director of Operations and Marketing

Veterinary

### "Very pleased with DaySmart and highly recommend! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2026

Our experience with DaySmart has been great overall! Our team and new hires all acclimate to it very easily. Everyone agrees that it is far superior to any other practice management software they have used at previous clinics. We are all big fans!

Pros

Extremely user friendly, intuitive design. Our entire team appreciates the efficient design and organization of DaySmart. Chat Support has been extremely helpful on several occasions now. They are quick to reply and keep us updated on the status of things and provide a timely resolution.

Cons

We wish that the patient relationships would auto populate in a drop-down menu for communication notes and exporting records (and other similar actions). It would be great to just have those relationship easily populate and the ability to select which one(s) you want to email or document a communication with. Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application.

Switched from

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Hippo was being taken over by another program that didn't meet our needs.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)

[Digitail](https://www.capterra.com/p/167764/Digitail/)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reasons for choosing DaySmart Vet

Efficiency, cost, customer support, layout, integrations, applications

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Susan - thank you for the great review! We’re so glad your team finds DaySmart Vet intuitive and that our Support team has been helpful as you get started using our software. We also appreciate your suggestion about patient relationships and will share it with our product team! We look forward to continuing to support your practice!

RB

Rebecca B.

Administrative Assistant

Veterinary

### "DaySmart Vet is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2026

The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams.

Pros

DaySmart Vet is incredibly intuitive to use. There is very little training required to master the system because there's no need to memorize special commands. Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow. The updates and improvements are usually spot on, and the support team is always open to hear our feedback.

Cons

The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the middle of screen where it's more likely to be noticed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Rebecca! Thank you for taking the time to leave your thoughtful review! We appreciate your feedback on the pop-up alerts and will share it with our team. Making DaySmart Vet intuitive and easy for veterinary teams to use is exactly what we aim for. We’re so glad it’s helping simplify your team’s day-to-day work!

JV

Jesse V.

Lead CSR

Veterinary

### "A good PIMS that little is getting better with time "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 29, 2026

Overall it has been a rollercoaster but honestly i have learn a lot along the way, with the help of my favorite support team \[sensitive content hidden\]. Everything has been easy honestly, THEY ALWAYS FIND A THE ANSWER OR A WAY TO WORK AROUND!!

Pros

Overall once you get use to the system its great system honestly and now with the new change even faster. I like that you can always find everything you're looking and also you its cloud based so as management i can access it anywhere and i do not have to be at the practice to make any changes.

Cons

The only problem i see here is partial refunds to cards and also that in the beginning the system created new items in inventory when with already had them.

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

We needed a newer system that could help better

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Jesse! Thank you for sharing your experience! We’re so glad DaySmart Vet has become a valuable part of your practice and that our support team has been there to help along the way. We appreciate your honest feedback and look forward to continuing to support you and your practice!

CC

Cyndi C.

Practice Manager

Veterinary

### "Loving Daysmart!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

There have been a lot of updates and continue upgrading the software with suggestions from clients. To know you are valued and listened to when sending ideas.

Pros

I love the help you receive through chat and the ability to talk with a person whenever if you need it. The appointment scheduling is amazing and the price of monthly membership is excellent.

Cons

That conversations/tasks are not listed in the history. Makes it a bit hard to find things having to click on multiple tabs.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Cloud based was going obsolete and needed to switch

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Cyndi! Thank you for your feedback! We’re glad you’re enjoying the scheduling tools and our support. We also appreciate your note about conversations and tasks. We’ll share it with our team. It means a lot to know that our continued updates and commitment to listening to customers are making a difference! Thanks again!

KB

Kellie B.

Veterinarian Owner

Veterinary

### "We recommend Daysmart"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2026

Our experience with Daysmart Vet been great overall. It has made record keeping and scheduling much better than handwriting.

Pros

The support team are very prompt to respond and have great communication along the way. The appointment scheduling allows me to customize appointment types and block out accordingly. We are able to send out questionnaires and authorization forms to clients prior to their appointments and I love that we can include a picture in their profile. We can manage their appointments and status.

Cons

We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. We wish we could change that aspect. We are helping very emotional families after they lose their beloved companions.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reasons for choosing DaySmart Vet

Daysmart had the features that we needed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 2, 2026

Hi Dr. Kellie - Thank you for your feedback! We're glad to hear that our team has been responsive and that features like customizable scheduling, questionnaires, authorization forms, and patient profiles have been valuable for your clinic. I completely understand your feedback regarding deceased patient communications, especially given the important and sensitive work your team does every day. There are options within DaySmart Vet to customize certain automated communications, but we'd like to review your clinic's setup to better understand which communication you're referring to so we know how we can help. Our support team would be happy to review your settings. Please reach out to them at vet-support@daysmart.com or call +1 (844) 483-1182. Thank you for trusting DaySmart Vet to support you and your team. We're grateful to play a small role in the care and compassion you provide to pets and their families.

[View all Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

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