# DaySmart Vet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DaySmart Vet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/133166/Vetter-Software --- # DaySmart Vet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DaySmart Vet ## What is DaySmart Vet? Established in 2011, DaySmart Vet (formerly Vetter Software) has remained dedicated to delivering easy-to-use, cloud-based practice management software tailored to meet the needs of veterinary clinics of all sizes and specialties. Our mission is to empower clinics by automating tasks, streamlining workflows, and improving client communication. From appointment scheduling and reminders to inventory management and payment processing, our comprehensive platform has you covered, freeing up your time to focus on what matters most – your patients. Take a proactive step today by scheduling your personalized demo to experience firsthand the benefits our platform can bring to your veterinary practice! ## What is DaySmart Vet used for? [Veterinary](https://www.capterra.com/veterinary-software/) Overall rating Based on 283 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $116 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DaySmart Vet alternatives Highest Rated [4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (277)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (95)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133166/DaySmart-Vet/alternatives/) ## FAQs about DaySmart Vet Overview ### What problems does DaySmart Vet solve? DaySmart Vet solves scattered veterinary workflows by centralizing scheduling, medical records, inventory, billing, reminders, lab integrations, and client communication in one cloud system. It reduces paper-based tracking, double entry, slow onboarding, and hard-to-reach support. Mobile vets, startup clinics, practice managers, technicians, and front-desk teams benefit most. Answer based on 167 reviews Overview ### Which roles and teams benefit most from DaySmart Vet? DaySmart Vet is most used by veterinarians, practice managers, clinic owners, and front-desk teams who need to keep appointments, medical records, billing, and client communication organized. Veterinary assistants and technicians benefit from smoother clinical workflows, while owners and executives use it to oversee operations, staff efficiency, and practice performance. Answer based on 279 reviews Overview ### What company size and industries is DaySmart Vet built for? DaySmart Vet serves small veterinary businesses first, with 100% of reviewers from small businesses and 92% in Veterinary. It is built for veterinarians, practice managers, technicians, veterinary groups, consolidators, animal healthcare providers, mobile vets, and equine vets, with smaller adoption in Medical Practice at 4% and Hospital & Health Care at 2%, mainly for veterinary use. Answer based on 283 reviews Features and Usability ### What are the key features of DaySmart Vet? DaySmart Vet includes core veterinary practice management features like patient records management, appointment scheduling, billing and payment processing, and reminders for visits and vaccines. Differentiating features include cloud access from any device, customizable SOAP notes and templates, inventory tracking, and integrations for labs, imaging, and client communication. Answer based on 157 reviews Pricing ### How much does it cost and what fees or limitations are included? DaySmart Vet starts at $116/month flat rate for 1-5 users, with 6-10 users at 293/month and 21-24 users at 583/month; 25+ user pricing is custom. Reviewers often call the sliding scale cost-effective for small practices, but some report extra charges for add-ons like two-way texting, reminders, boarding, wellness plans, and DICOM storage. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does DaySmart Vet integrate with? DaySmart Vet integrates with PetDesk, CardConnect, and Vetcove, with reviewer mentions highlighting reminders, online appointments, payments, and inventory. It also connects to AllyDVM, Demandforce, QuickBooks Online, Stripe, Trupanion, and Weave. In total, DaySmart Vet connects to 16 third-party tools and platforms. Answer based on 28 reviews Getting Started and Support ### How easy is it to onboard and train a team on DaySmart Vet? DaySmart Vet is generally quick to onboard, with live online training, webinars, videos, and documentation that help teams learn core workflows fast. Reviewers say new hires and frontline staff often get comfortable within days, while admins, inventory managers, and less tech-savvy users may need more time and support for setup and customization. Answer based on 57 reviews Getting Started and Support ### What customer support options does DaySmart Vet offer, and how do users rate the experience? DaySmart Vet offers email/help desk, FAQ/forum, a knowledge base, phone support, chat, and 24/7 live support. Users often describe support as fast, friendly, and effective, especially for onboarding and troubleshooting. Some report slower response times, holds, and uneven follow-through, though many say service has improved over time. Answer based on 157 reviews Patient management ### How well does DaySmart Vet handle patient management? DaySmart Vet makes everyday patient management easy for many veterinary clinics, especially small and mobile practices. It gives quick access to histories, prescriptions, forms, photos, and lab information, while controlled drug tracking also helps. Some teams want better chart search, fewer clicks, and clearer scheduling context when moving between patients. Answer based on 70 reviews ## Who uses DaySmart Vet? Based on Capterra reviews from the past 2 years Company size Based on 148 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 148 reviews Administrative 43% Administrative 43% Health & Medical 31% Customer Services & Support 7% Entrepreneurs/ Owners 3% Others 16% Top industries Based on 148 reviews Veterinary 91% Medical Practice 5% Hospital & Health Care 3% Non-Profit Organization Management 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.5 (164) 92.68% of 164 reviewers that rated this feature as important or highly important With this capability, you can manage payments, send invoices by email or text, and store multiple credit cards. Reviewers appreciate the system’s user-friendliness, integrated payment options, and easy tracking, though some mention issues with online payments and reporting. Appointment Scheduling 4.5 (162) 87.65% of 162 reviewers that rated this feature as important or highly important It gives you flexible scheduling with color coding, easy rescheduling, and multiple access points. Users find it simple, customizable, and helpful for organizing the clinic’s day, but some mention limitations with online booking and integration with platforms like Vetstoria. Patient Records Management 4.5 (153) 94.77% of 153 reviewers that rated this feature as important or highly important DaySmart Vet offers organized, easily accessible patient records with customizable templates and smooth navigation. Users think it’s intuitive, efficient for daily use, and simplifies sharing records, but some wish for better search and editing options and faster chart loading with Vetsource. Client Management 4.4 (102) 83.33% of 102 reviewers that rated this feature as important or highly important This aspect helps you track client details, manage communications, and assign tasks. Reviewers indicate it’s easy to add clients, send emails, and keep records updated, though some want improved account merging, better search, and easier management of co-owners or primary contacts. Confirmations/Reminders 4.3 (89) 84.27% of 89 reviewers that rated this feature as important or highly important You can automate confirmations and reminders via email, text, or phone. Some reviewers feel it’s easy to set up and helpful for repeat visits, but others report issues with reminders not sending, lack of customization, and occasional delivery to spam. SOAP notes 4.6 (100) 95.00% of 100 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) DaySmart Vet 43 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases It gives you flexible scheduling with color coding, easy rescheduling, and multiple access points. Users find it simple, customizable, and helpful for organizing the clinic’s day, but some mention limitations with online booking and integration with platforms like Vetstoria. With this capability, you can manage payments, send invoices by email or text, and store multiple credit cards. Reviewers appreciate the system’s user-friendliness, integrated payment options, and easy tracking, though some mention issues with online payments and reporting. Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. This aspect helps you track client details, manage communications, and assign tasks. Reviewers indicate it’s easy to add clients, send emails, and keep records updated, though some want improved account merging, better search, and easier management of co-owners or primary contacts. Manage and track all internal and external communication conducted via calls, email, text, or chat You can automate confirmations and reminders via email, text, or phone. Some reviewers feel it’s easy to set up and helpful for repeat visits, but others report issues with reminders not sending, lack of customization, and occasional delivery to spam. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Create and securely store digital patient records Information, data and reports that are being tracked over time Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. DaySmart Vet offers organized, easily accessible patient records with customizable templates and smooth navigation. Users think it’s intuitive, efficient for daily use, and simplifies sharing records, but some wish for better search and editing options and faster chart loading with Vetsource. Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Features 4.4 (278) 4.4 Based on 278 reviews ## Pricing Value for money 4.6 (269) [View pricing plan details](https://www.capterra.com/p/133166/DaySmart-Vet/pricing/) 1-5 Users $116.00 Flat Rate,Per Month It includes: - Cloud-Based (24/7 Access) - Scheduling - Online Booking - Text & Email Reminders - Digital Intake Forms - SOAP-Based Medical Records - Client & Patient Management - Billing & Integrated Payments - Inventory Management - Reporting & Analytics - Treatment Whiteboard - 24/7 Customer Support 6-10 Users $293.00 Flat Rate,Per Month It includes: - Cloud-Based (24/7 Access) - Scheduling - Online Booking - Text & Email Reminders - Digital Intake Forms - SOAP-Based Medical Records - Client & Patient Management - Billing & Integrated Payments - Inventory Management - Reporting & Analytics - Treatment Whiteboard - 24/7 Customer Support 11-15 Users $400.00 Flat Rate,Per Month It includes: - Cloud-Based (24/7 Access) - Scheduling - Online Booking - Text & Email Reminders - Digital Intake Forms - SOAP-Based Medical Records - Client & Patient Management - Billing & Integrated Payments - Inventory Management - Reporting & Analytics - Treatment Whiteboard - 24/7 Customer Support 16-20 Users $493.00 Flat Rate,Per Month It includes: - Cloud-Based (24/7 Access) - Scheduling - Online Booking - Text & Email Reminders - Digital Intake Forms - SOAP-Based Medical Records - Client & Patient Management - Billing & Integrated Payments - Inventory Management - Reporting & Analytics - Treatment Whiteboard - 24/7 Customer Support 21-24 Users $583.00 Flat Rate,Per Month It includes: - Cloud-Based (24/7 Access) - Scheduling - Online Booking - Text & Email Reminders - Digital Intake Forms - SOAP-Based Medical Records - Client & Patient Management - Billing & Integrated Payments - Inventory Management - Reporting & Analytics - Treatment Whiteboard - 24/7 Customer Support Value for money 4.6 (269) 4.6 Based on 269 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ PetDesk](https://www.capterra.com/p/166086/PetDesk/)[ Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[ VitusVet](https://www.capterra.com/p/143459/VitusVet/)[ Demandforce](https://www.capterra.com/p/221823/Demandforce/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/)[ Weave](https://www.capterra.com/p/174185/Weave-Accreditation/) ## Support, customer service and training options Customer Service 4.7 (281) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (281) 4.7 Based on 281 reviews ## User reviews Overall rating 4.6 Based on 283 reviews Filter by rating 5(202) 4(64) 3(9) 2(5) 1(3) Mentioned topic Sorted by most recent CC Cyndi C. Practice Manager Veterinary ### "Loving Daysmart!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 There have been a lot of updates and continue upgrading the software with suggestions from clients. To know you are valued and listened to when sending ideas. Pros I love the help you receive through chat and the ability to talk with a person whenever if you need it. The appointment scheduling is amazing and the price of monthly membership is excellent. Cons That conversations/tasks are not listed in the history. Makes it a bit hard to find things having to click on multiple tabs. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cloud based was going obsolete and needed to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kellie B. Veterinarian Owner Veterinary ### "We recommend Daysmart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Our experience with Daysmart Vet been great overall. It has made record keeping and scheduling much better than handwriting. Pros The support team are very prompt to respond and have great communication along the way. The appointment scheduling allows me to customize appointment types and block out accordingly. We are able to send out questionnaires and authorization forms to clients prior to their appointments and I love that we can include a picture in their profile. We can manage their appointments and status. Cons We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. We wish we could change that aspect. We are helping very emotional families after they lose their beloved companions. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reasons for choosing DaySmart Vet Daysmart had the features that we needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Hi Dr. Kellie - Thank you for your feedback! We're glad to hear that our team has been responsive and that features like customizable scheduling, questionnaires, authorization forms, and patient profiles have been valuable for your clinic. I completely understand your feedback regarding deceased patient communications, especially given the important and sensitive work your team does every day. There are options within DaySmart Vet to customize certain automated communications, but we'd like to review your clinic's setup to better understand which communication you're referring to so we know how we can help. Our support team would be happy to review your settings. Please reach out to them at vet-support@daysmart.com or call +1 (844) 483-1182. Thank you for trusting DaySmart Vet to support you and your team. We're grateful to play a small role in the care and compassion you provide to pets and their families. NM Nathalie M. Receptionist Veterinary ### "Receptions point of view of Daysmart " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2026 its been going well with repetition i got the hang of the website and when i have a questions its easy to ask for help Pros How Quick their team is there to help, i have had moment before where I'm not sure how to do something its easy to go to the help desk and request help. Cons the amount of tabs, and the AI feature i don't really think it can understand me the same way a human can but i do like that after a while it can transfer me to a human. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Hello Nathalie! Thanks so much for taking the time to leave your feedback! We're glad to hear our support team has been helpful and that it's easy to get assistance when questions come up. We also appreciate your feedback on the navigation and AI experience. We're always looking for ways to improve both. Thanks for being part of the DaySmart Vet community! TM Tammy M. Office Manager Veterinary ### "No complaints after only a few days of using the program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Onboarding was simple, the team went out of their way to make it easy and are working hard to add the things I asked for. The team is cheerful and polite, very nice people. The program isn't perfect, no program would be for our small, weird clinic, but it's pretty close. Pros It's easy to find what you need, i.e. invoices, appointments, etc. The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand. The data migration went very well. All the old appointments from the old program are intact. So far, we're very pleased with the program. Cons The search engine is oddly specific about people's names. If there are two owners, I can't search with just one name and find it, i.e. the file says "Joe & Lisa Smith" and I can't find it with just "Joe Smith." I have to enter "Joe & Lisa." Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) The program was too complicated and it took too long to get any work done. Alternatives considered [2iNova Practice Management Software](https://www.capterra.com/p/142255/V-Tech-Platinum-Veterinary-Software/) Reasons for choosing DaySmart Vet DaySmart Vet's staff actually answered my calls. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Hi Tammy! Thank you for the thoughtful review! We're so glad to hear that the transition to DaySmart Vet went smoothly and that your team is finding the system easy to use. We also appreciate the feedback about the search functionality. We'll be sure to share that with our team as we continue improving the product, specifically the search capabilities throughout the system. We know every clinic has its own unique workflows, so hearing that we've been able to help make DaySmart Vet work for your practice means a lot to us. We're grateful you chose us and look forward to continuing to support your team! TL Taylor L. Receptionist Veterinary ### "Recptionist" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2026 Pros I like the update with the enchanced view, lot easier to look up everything in the system. I also like the Favourites feature! Cons That would depend on how the system has been set up by management. Need more training videoes and this will help with understanding the system better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Hi Taylor! Thank you for your feedback! We're glad to hear you're enjoying the new enhanced view and finding the favorites feature helpful. We do have ample videos available that may be helpful! If you haven't already accessed them, our team can provide you this library of videos that may help you get even more out of the system. Please feel free to reach out to us at vet-support@daysmart.com or +1 (844) 483-1182. We're always happy to help! SC Shelly C. Clinic Manager Veterinary ### "I would recommend." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 I started with Daysmart after only being with In clinic only software. Daysmart has made my working from home so much easier. Pros This system is incredibly easy to learn at point of play. Customer Support has been kind and incredibly helpful any time I've had to use them! I have used both Chat and phone support. Cloud based so I can access DaySmart anywhere Cons Has some glitches with invoicing, Especially if two people are in the same invoice at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2026 Hi Shelly! Thank you for sharing this! We're happy to hear the move to cloud-based software has made working from home easier for you. We’ll pass your feedback about invoicing along to our product team. If you run into it again, as always, feel free to reach out through chat or email vet-support@daysmart.com and the team can take a closer look for you. Thanks again for the feedback! :) AA Alyssa A. practice manager Veterinary ### "Easy to use software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2026 DaySmart software is super easy to use. DaySmart offers tutorials for all of the available settings making it even easier to understand and use. Pros I like the fact that DaySmart offers the option to chat with a representative right from the software. Cons I notice that the software often has glitches. The software also tends to lag or be delayed when performing daily tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2026 Hey Alyssa! Thank you for taking the time to share your feedback. We’re very happy to hear the in-app chat and tutorials have been helpful and that the system has been easy to use. We also appreciate you calling out the lag and glitches. That’s definitely not the experience we want you to have. If you’re open to it, our team would like to take a closer look at what you’re seeing and help get things running more smoothly. Please can reach out through the chat when you're logged in or email us at vet-support@daysmart.com, and we’ll dig in with you. Thanks again! EA Elizabeth A. Owner Veterinary ### "Daysmart is Vet Smart Medicine " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2026 Well I love \[sensitive content hidden\]. And I'm so glad she got stuck with me for the implementation, it went really well, and I'd say overall, I wish I had switched to Daysmart a long time ago. Pros Customer service! I appreciate the prompt, humans that pop on any time we have questions. The software is really customizable, and it's been a great way to make our practice more efficient. It works with Vetcove pharmacy which means all of our online Rx are right there in the medical records making it so much easier to keep strong medical records. We are just starting wellness plans, and I think that's going to be a great feature. Cons I wish it would allow us to send bulk emails/texts for marketing. I also wish letters weren't sent out as a link, but that the actual letters was in the email/text. It would look better and be more readable for clients. I wish that forms and letters and attachments were built more into the snapshot, it's hard to get doctors/techs to toggle, so in the snapshot it would be great if there was a hyperlink to labwork. Sometimes it just needs to be IN THEIR FACE. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) There reports were trash, customer service non existent Alternatives considered [Shepard’s](https://www.capterra.com/p/10011863/Shepards/) Reasons for choosing DaySmart Vet The customer service. Ultimately a lot of products are the same, just different interface, what makes Daysmart better, is the customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Elizabeth! Thank you so much for taking the time to leave us this review. The team is very happy to hear implementation went well, and we hope the wellness plans are a great addition to your practice. We appreciate your feedback on messaging and visibility and will share it with our product team as we continue to make improvements to better support you and other practices. We're so glad you made the switch to DaySmart Vet, and we look forward to continuing to support you into the future! AS Abby S. Veterinary Assistant Veterinary ### "Daysmart review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 25, 2026 Overall pretty good just wish things were more customizable for each clinic and there was less clicking Pros Still enjoy the fact that help support is there whenever I need them. I message them frequently and get a response almost instantly. Cons Unable to edit templates to not have headings with our logo- uses a lot of ink which isn't necessary Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Unable to function with growing business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Ashley L. Owner and veterinarian Veterinary ### "Daysmart for the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 I have had nothing but a great experience learning Daysmart Vet. It will be so helpful in my day to day. Especially as a practice owner. Pros How friendly and helpful each and every staff member has been. They are easy to chat with for any support. My start up veterinary hospital will run so much smoother than any I have worked in before. Any issues are resolved and broken down or a quick video showing step by step. It is easy to find patients and make appointments and add to a digital treatment board. The cost is well worth the value of the software and more. They went over all of the security features and they pride themselves as a leader in protecting all data. Cons The only thing I did not like was that I had to learn another type of software. But it has been so simple and they help in so many ways, chat, email, FAQs, and video library. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) [easyVET](https://www.capterra.com/p/134498/easyVET/) Reasons for choosing DaySmart Vet I had used the above two products in my past employment and always felt like I was learning daily how to use it. I never seemed to get better at using them. And I found there was not a lot of post purchase on boarding. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2026 Hi Dr. Ashley! Great to hear from you! Thank you for the thoughtful review. We’re glad the chat, videos, and our team have helped you get up to speed quickly. Wishing you and your new hospital the best of luck! We'll be cheering you on and are here for you if you ever need us! :) [View all Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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