--- title: "DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DaySmart Vet the right Veterinary solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133166/DaySmart-Vet/reviews/" page_type: "reviews" language: "en" --- DaySmart Vet 4.6 (290) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of DaySmart Vet Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful.“ October 8, 2025 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the middle of screen where it's more likely to be noticed.“ July 2, 2026 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams.“ July 2, 2026 KB Kellie B Veterinarian OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. “ May 20, 2026 DD Deanna D ReceptionistVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart, and I especially like the customer service associated with DaySmart Vet.“ May 13, 2025 JR James R VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software.“ June 26, 2025 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow.“ July 2, 2026 MS Mandi S ReceptionistVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate H. Veterinarian Owner Veterinary Used the software for: 2+ years ### "Dedicated Company" July 15, 2025 5.0 Overall I have had it since the beginning when it was Vetter and I'm still using it because overall it is user friendly. I like it because after so many years I'm very familiar with it. Pros I like the ability to chat with Tech Support. They were quick and the wait time was very minimal. Explanations are clear and the support staff is very friendly. I also like the ease of allowing clients to pay online through invoicing. Cons That a lot of my emails go to SPAM but it's not their fault. There are some things as an equine mobile vet that make it difficult to use due to the fact that I practice in multiple states but I'm not sure how to easily resolve that. Review Source Response from DaySmart Software July 16, 2025 Thanks for your continued support! Below are the basics of how your system should be configured for mobile multi-state practice. Contact support if you need more help! For mobile practice across multiple states, configure your Services Location setting to "mobile": Click "Settings" at the top of the page Scroll down and click the edit icon for "Services Location" Set to "mobile" Click the Save icon When set to "mobile," our software automatically calculates taxes based on each client's address rather than your clinic address. Important: When adding client addresses, always select the verified address from the dropdown menu in DaySmart Vet for proper tax calculations. You'll also have the option to select service location when checking in appointments. For each state you practice in, set up applicable taxes under Settings > Configuration > New Tax and configure them for the specific jurisdictions where you provide services. CM Cait M. RVT, Veterinary Operations Manager Veterinary Used the software for: 1-2 years ### "Daysmart Makes our Day Smarter!" August 12, 2026 5.0 I love it! As a practice manager, i find it easy to use and navigate. The files when transferred are easy to follow. The new features that are constantly being introduced are lovely and only allow the software to perform better for us! Pros It is very user friendly. All actions and button clicks make sense. It is easy to navigate through a patient record, especially with current upgrades to the system. The Ask Daisy feature is so so helpful. Scheduling appointments are simply and clients are notified immediately. Any questions brought forward by the staff are easily answered through your amazing customer support team! Cons The inability to change the name of an inventory item as it is being invoiced. Instead, we have to make a new inventory item with slight wording change (Nasal-lacrimal flush is an inventory item, but we wanted just a nasal flush - we cannot just delete the word "lacrimal" but instead a whole new inventory item needs to be added. Kinda annoying (previous software we used allowed this!) Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Constant issues with program not working. Switched for cloud based service to avoid disruptions Review Source Response from DaySmart Software August 27, 2026 Hi Cait! Thank you for the wonderful review! We’re so glad DaySmart Vet and Ask Daisy are making things easier for your team. We also appreciate your feedback about editing inventory item names and will share it with our product team! As always, if there's anything you need help with or more we can do for your team, please don't hesitate to reach out! TD Tiffany D. Practice Manager Veterinary Used the software for: 1-2 years ### "Definitely an improvement but still needs a lot of work for us to recommend." October 8, 2025 3.0 For the most part, we have gained significant improvements with DS. Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful. We are hopeful that the improvement requests we have made will be acted upon, as they would greatly change our overall experience and likelihood of recommending DS to other practices. Pros Automated reminders for exams and treatment appointments, easy payment processing, ability to customize SOAP notes, emails, & forms templates, bundles for itemized invoices. All of these things have vastly improved our client communications and given a more polished, professional presentation of our practice. Cons Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks. The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff. Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works. I wish we could create rules for how appointments are allowed to overlap, followed by the ability to quickly pull up what slots are available for that appointment type even with the overlap. The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it. For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious. We would greatly appreciate the ability to just see a list of appointments and use checkboxes to select as many as needed, then delete in one go - similar to an email inbox. A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months. In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that dearly. I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is too tedious. I would also appreciate more secure e-signature similar to acrobat's that includes timestamps with IP addresses, etc. If you made this change, we could cancel our Acrobat subscription that we are only keeping because DS doesn't have this integral security feature. I'd like to see the ability for clients to fill out new client forms that automatically populate into their new account while also being secure. That would save us a ton of time we are currently spending manually entering client/patient information. We would also like to see the merge client/patient process improve. At this time, it is difficult to tell what information will be lost when merging and it would be ideal for all information to be kept so we could then remove whatever we don't want. There are reports that we wish existed or the ability to use the existing reports more easily/dynamically and it feels unfair that we would have to pay for the creation of a report DS is missing. It can be irritating to bring up a significant issue just to be met with "yeah, DS can't do that and we don't know when or if that will ever be fixed". Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet I demo'd pretty much every veterinary software out there, except cornerstone and avimark because I already had experience with those and knew they wouldn't work for us. While DS was not my favorite choice functionally, it was the best value Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) \*envision go\* was made for a grooming business and was extremely outdated and clunky, missing very important features for customer service Review Source Response from DaySmart Software October 14, 2025 Thank you for taking the time to share such an honest and detailed review. Your feedback highlights both the progress we’ve made and the important work ahead. First and foremost, please do make sure that all of these items have been captured with support requests if you haven't done so already so that we have records that tie enhancement requests to your clinic with your specific details or steps to reproduce. - We're constantly improving performance across our entire application - I haven't heard of performance issues with popup notes, and we're investigating. - Reporting improvements and enhancements are in progress right now. Please keep your feedback coming and I'd love the opportunity to discuss your concerns and our roadmap in more detail SR Susan R. Director of Operations and Marketing Veterinary Used the software for: 6-12 months ### "Very pleased with DaySmart and highly recommend! " July 14, 2026 5.0 Our experience with DaySmart has been great overall! Our team and new hires all acclimate to it very easily. Everyone agrees that it is far superior to any other practice management software they have used at previous clinics. We are all big fans! Pros Extremely user friendly, intuitive design. Our entire team appreciates the efficient design and organization of DaySmart. Chat Support has been extremely helpful on several occasions now. They are quick to reply and keep us updated on the status of things and provide a timely resolution. Cons We wish that the patient relationships would auto populate in a drop-down menu for communication notes and exporting records (and other similar actions). It would be great to just have those relationship easily populate and the ability to select which one(s) you want to email or document a communication with. Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Efficiency, cost, customer support, layout, integrations, applications Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was being taken over by another program that didn't meet our needs. Review Source Response from DaySmart Software August 27, 2026 Hi Susan - thank you for the great review! We’re so glad your team finds DaySmart Vet intuitive and that our Support team has been helpful as you get started using our software. We also appreciate your suggestion about patient relationships and will share it with our product team! We look forward to continuing to support your practice! AB Amanda B. DVM, CEO Veterinary Used the software for: 2+ years ### "Honest Review of DaySmart Veterinary EMR system " August 13, 2026 5.0 Love it and would recommend it to anyone looking for a new veterinary Electronic Medical Record system. I have used it for 7 years now and it's great! Pros I love the number of integrations with other companies and how user friendly the interface is. It makes training new employees so much faster than any other program that I have used over the years. Cons There are still some things that need to be improved with the platform as far as consistency of where communications are entered (i.e. we can email from Daysmart but the emails come back in our Gmail account and we have to copy/paste them in). It's time consuming. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet This system was WAYY more user friendly for new employees Review Source Response from DaySmart Software August 27, 2026 Hi Dr. Amanda - thank you for taking the time to leave a review and for being with DaySmart Vet for seven years - wow! We love hearing that DaySmart Vet makes training new employees faster and easier. Thank you for recommending us and for sharing your honest feedback about email communications. We know every extra copy and paste adds up! We hope to be part of your practice for many years to come, and as always please don't hesitate to reach out if you have any more suggestions or need help from our side of things. :) SP Susan P. Practice Manager, CVT Veterinary Used the software for: 2+ years ### "DaySmart Vet is Robust and Intuitive" September 10, 2026 4.0 My overall experience is positive. DaySmart Vet does everything we need it to do at a fraction of the cost of other "big-name" PIMS, and we are not required to pay for services or extras that we do not use. Pros It is a robust PIMS and very intuitive. Teaching new employees how to use DaySmart Vet is not complicated. Cons Their tiered support can be frustrating. Getting the right question or issue to the right person can be time-consuming and unrewarding. Once understood, issues are solved quickly. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet They offered a robust PIMS for a fraction of the cost of some of the others. They were able to move most of our information from Cornerstone. It was intuitive and easy to learn for the rest of the team. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Moving facilities and wanted a cloud-based system. Review Source JV Jesse V. Lead CSR Veterinary Used the software for: 6-12 months ### "A good PIMS that little is getting better with time " June 29, 2026 5.0 Overall it has been a rollercoaster but honestly i have learn a lot along the way, with the help of my favorite support team \[sensitive content hidden\]. Everything has been easy honestly, THEY ALWAYS FIND A THE ANSWER OR A WAY TO WORK AROUND!! Pros Overall once you get use to the system its great system honestly and now with the new change even faster. I like that you can always find everything you're looking and also you its cloud based so as management i can access it anywhere and i do not have to be at the practice to make any changes. Cons The only problem i see here is partial refunds to cards and also that in the beginning the system created new items in inventory when with already had them. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We needed a newer system that could help better Review Source Response from DaySmart Software August 27, 2026 Hi Jesse! Thank you for sharing your experience! We’re so glad DaySmart Vet has become a valuable part of your practice and that our support team has been there to help along the way. We appreciate your honest feedback and look forward to continuing to support you and your practice! JC James C. Veterinarian and Owner Veterinary Used the software for: 6-12 months ### "Great Customer Support" September 14, 2026 5.0 Great company. Responsive. Seem to care about getting us taken care of quickly. Would highly recommend Pros User friendly interface. In depth record keeping and reports. Customer support is top notch and responsive. They never dismiss a problem as user error until it's proven to be user error. Unlike the other two PIMs we've used. Cons Does take several clicks to get info, but after time becomes second nature. Wish there were capability to send out more than one text reminder for appointments. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[easyVET](https://www.capterra.com/p/134498/easyVET/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Treatment board functionality was most user friendly for our general practice setting Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/) Horrible customer service. Constant bugs. Review Source SG Stuart G. Veterinarian Veterinary Used the software for: Less than 6 months ### "there are better more affordable software options available with Daysmart" August 8, 2026 5.0 happy with software and was nervous about the transition btu I feel this company is organized and well run. Pros support teams that have worked with me from emailing to phone calls, to chats to zoom calls to help with my limited IT abilities Cons not enough experience to answer this question effectively but converting to another software is always intimidating Alternatives considered [Zolie](https://www.capterra.com/p/10048234/Zolie/) Reason for choosing DaySmart Vet cost and reviews and customer support with the software Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) cost and customer support problems in the past Review Source Response from DaySmart Software August 27, 2026 HI Dr. Stuart - thank you for taking the time to leave a review as a new user of DaySmart Vet and welcome! We're glad to hear support has been able to help you as you onboard. We look forward to supporting your practice in years to come! Stele J. Professional pet groomer Veterinary Used the software for: 6-12 months ### "Stele johnston" July 29, 2026 5.0 I was confused at first but take me a while to get use with it! But I’m still learning and exploring lil bit Pros Clearly organized appointments Update improvements Not of bugs issues. I haven’t use customer support yet Cons Organizing schedules Tell me who pets’ backgrounds Show me their history in system, etc.. it was not bad! Review Source Response from DaySmart Software August 27, 2026 Hi Stele! Thank you for taking the time to leave the review! Glad to hear you're getting the hang of things and we look forward to continuing to support you and your practice! LF Lynnlee F. Practice Manager Veterinary Used the software for: 2+ years ### "Grateful for DaySmart Vet" October 23, 2025 5.0 It is always a pleasure to speak with \[sensitive content hidden\], I truly hope she stays with the company. When I am able to reach her I always feel like I am talking with a long distance friend. I believe DaySmart Vet is performing well and I support the changes! Pros The DaySmart Vet team is always looking for ways to improve their software. The system is easy to use and you are not limited in many ways. They take into consideration ways they can continue to develop their software. Which is truly needed to keep up with the world as it continues to grow with the veterinary field. I almost always reach support when I call or use the chat box right away. And if I do not reach anyone they will callback. There has been times I didn't leave a voicemail and someone still called back. I would work for DaySmart Vet if I could handle being a fulltime mom plus practice manager! Cons When there is enhancement request I understand this takes time to fulfill. There can be some miscommunication when requesting for updates like possibly the DaySmart team member needs more training to know how the system fully works. And I say that because we have utilized DaySmart Vet when it was called Vetter, so a good amount of years. I would like to encourage training for all DaySmart staff as updates occur. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Difficult to use software and it made the day long and a challenge. Review Source Response from DaySmart Software October 24, 2025 Thanks for your review. I'll discuss with the support team about how we can better provide customers with enhancement updates - both individually, and collectively. PS Parish S. Practice Manager Veterinary Used the software for: Less than 6 months ### "New DaySmart Customer! " October 22, 2025 5.0 Overall I am very pleased with with DaySmart Vet and glad that we made the switch when we did! Being full time reception and full time PM I can say that it does help and save me on the most busiest days. Pros What I like most with DaySmart Vet is how everything is in one click or another. Everything is easy to find and locate. Most for myself is keeping my inventory together and update to date. Cons Currently my only thing right now is checking out with a patient that got a rabies certificate and the tag number not showing up even though we added it during check out. Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet DaySmart was faster, quicker and easier to schedule and talk to, to get things switched over and going. They are the only ones who contacted us back. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) We had changed lab companies at both clinics and when we came across an ad for DaySmart it looked like a new change that we both needed! Review Source Response from DaySmart Software October 24, 2025 Thank you for your support. Glad we're succeeding in helping your practice run better. Keep the feedback coming! I've managed to identify the code issue based on your report here regarding rabies certificates. Please do, however continue to submit your issues through official channels to support. Thanks! DR David R. Practice Manager Veterinary Used the software for: 1-2 years ### "Practice Manager" September 30, 2025 5.0 Overall they program is decent. They do have a lot of the features we wanted for an affordable price. Pros The ease of use and being able to teach my staff the new system even after switching from paper charts to computer was fairly easy. Cons Set up was kind of hard as there is no set up from the company. There where some topics on vaccines that should of been discussed when setting up inventory. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Features with price. But price is creeping up. Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) The previous \[sensitive content hidden\] only used it as a cash register and when we tried to get support they were very unhelpful. Review Source NW Nicole W. Doctor and owner Veterinary Used the software for: 2+ years ### "Excellent Veterinary Practice Management Software." September 18, 2025 5.0 Overall I am very pleased with the program. It has greatly improved once it became DaySmart versus when it was Vetter. Pros Being a cloud based software that we can use from our phones or laptops after hours is super helpful. Lately they have been adding a lot of features, which is great to make the program even better are more user friendly. Love being able to do online chat with customer support versus having to call in. Cons The cost to all of the add on features starts to become quite expensive, but still worth the convenience. I have used many other practice management softwares, and have liked this one the best. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet At that time, I was still seeing large animals, and neovet did not cover large animal species (at that time) Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Not cloud based and we kept losing critical data, we were given ridiculous reasons for the data loss, always being blamed on a series of keys that we must have pushed! Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please keep it coming! VR Verified Reviewer Veterinarian Hospital & Health Care Used the software for: 2+ years ### "Daysmart Vet is a good value with real customer service" August 19, 2025 4.0 Great. Even though I prefer phone conversations, my most recent issue was solved via text quickly and efficiently Pros Affordable and easy to navigate the system for our patients. Inventory management and reminders are logical to use as well Cons All support is done via chat. I prefer to be able to call with more complicated issues if I need help understanding a particular process Alternatives considered [Vetport](https://www.capterra.com/p/92897/Vetport/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing DaySmart Vet Cost was cheaper and more easily budgeted for a startup clinic Review Source Response from DaySmart Software August 26, 2025 Thank you for your review. We have always offered 24x7 phone and email support in addition to chat. Click on the help icon, then click on 'support options' and you can see the email and phone options. Email: vet-support@daysmart.com Phone: +1 (844) 483-8837 (1-844-VETTER) KW Katharine W. Veterinarian and Owner Veterinary Used the software for: Less than 6 months ### "Glad we switched to Daysmart Vet!" October 3, 2025 5.0 Very good customer support, easy scheduling, reliable reminders, interfaces well with Idexx, allows us to save x-rays and imaging to files. Happy we made the switch--no regrets! Pros Daysmart Vet has everything I need to help my housecall practice run smoothly. I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records. The onboarding was very helpful and smooth. Customer support has also been rapid and reliable. I'm so glad I made the switch to Daysmart. We also love knowing appointment reminders are always sent. It also reliably interfaces with Idexx and can handle a lot of attachments. The price is comparable to our old system--a little more but worth it for the better product. Cons I wish voice dictation were easier. I've done the Daisy demo but it did not seem much better than just dictating into my iphone. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet It had everything we needed and was intuitive to use. Switched from [VetOfficeSuite](https://www.capterra.com/p/133273/VetOfficeSuite/) Vet Office Suite was terrible. Half the time, labs were not attached. They were very un-helpful with customer support (downright rude!). Not many features... Review Source Response from DaySmart Software October 14, 2025 Thank you for your review! We're continuing to enhance Daisy and more AI tools are coming. Look for news about the voice dictation updates this month. RJ Rachel J. Owner Veterinarian Veterinary Used the software for: 1-2 years ### "Daysmart...my favorite vet software" June 26, 2025 5.0 Love love love Daysmart. Would be their poster child if I could. I love how user friendly it is. Use it Pros Friendly customer service even for silly question. I just love the Daysmart Software so user friendly. The phone application is another good part especially on the run and when I forget my laptop...SO EASY! Has allowed me to let go of AVImark after 16 years...much more functional program. They also are ipen to improvememts if warranted. Cons Sometimes you have to wait for a call back and leave a message. Sometimes that can be frustrating because it can take a day. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Sold my practice and went mobile. Wanted Cloud based product vs server managed product. Review Source CP Clare P. Owning Veterinarian Veterinary Used the software for: Less than 6 months ### "Very easy to use." October 22, 2025 4.0 Overall Daysmart is very straightforward and works well for my limited scope practice. The pricepoint is also very competatitive. Pros The product is nicely simplified for my small buisness and their training videos and help platform are well laid out to make set up straight forward. Their help desk is also very responsive and problems get fixed easily. The form set up tool is great as well and very easy to adapt. Cons The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records. Also adding everything as a 'record' is a bit clunky. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Cost and reviews from other users that found it easy to use Review Source MM Megan M. DVM and Owner Veterinary Used the software for: 6-12 months ### "Overall very satisfied with Daysmart" July 24, 2025 4.0 Customer service has been helpful with our concerns. It has taken a while to get used to the work flow but we are starting to figure out how to best make it work for us. Wish there was a way to start a SOAP note and then bring in the estimate vs having to open a SOAP by converting the soap to an invoice...just adds an additional step. Pros Appreciate the drug log, fairly easy to use, and price point. Customer service has been helpful addressing our questions. Easy to email records and text clients through service. Cons Very click heavy. Wish there was an integrated AI for SOAP notes. Also wish the text # could be set to our business phone number vs having a separate number. It is confusing to some clients. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet Price and available features and integrations Review Source KB Kellie B. Veterinarian Owner Veterinary Used the software for: 2+ years ### "We recommend Daysmart" May 20, 2026 5.0 Our experience with Daysmart Vet been great overall. It has made record keeping and scheduling much better than handwriting. Pros The support team are very prompt to respond and have great communication along the way. The appointment scheduling allows me to customize appointment types and block out accordingly. We are able to send out questionnaires and authorization forms to clients prior to their appointments and I love that we can include a picture in their profile. We can manage their appointments and status. Cons We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. We wish we could change that aspect. We are helping very emotional families after they lose their beloved companions. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Daysmart had the features that we needed Review Source Response from DaySmart Software June 2, 2026 Hi Dr. Kellie - Thank you for your feedback! We're glad to hear that our team has been responsive and that features like customizable scheduling, questionnaires, authorization forms, and patient profiles have been valuable for your clinic. I completely understand your feedback regarding deceased patient communications, especially given the important and sensitive work your team does every day. There are options within DaySmart Vet to customize certain automated communications, but we'd like to review your clinic's setup to better understand which communication you're referring to so we know how we can help. Our support team would be happy to review your settings. Please reach out to them at vet-support@daysmart.com or call +1 (844) 483-1182. Thank you for trusting DaySmart Vet to support you and your team. We're grateful to play a small role in the care and compassion you provide to pets and their families. BW Becky W. Managing Veterinary Assistant Veterinary Used the software for: 1-2 years ### "DaySmart is an Economical Alternative to Pricey Software" November 5, 2025 5.0 Overall, we've had a positive experience. Staff has sometimes struggled with the "layers" in this program as opposed to our previous software that had a lot of information on one screen (relationships being a prime example) but I have found that once they get used to it and are trained to use ALL of the features available, the workflow is quite smooth. I've been using this program in two different practices, as it's been developed and appreciate the tech support and the responsiveness to suggestions as it becomes more sophisticated. Pros DaySmart Vet provides all of the critical features that veterinary software needs to make day to day appointments run smoothly, for a fraction of the cost of other programs. Cons We wish there were fewer popups in the upper right corner! While they are sometimes helpful, they frequently appear in places that slow our staff down when we're busy. Every second counts. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Hired another vet who was already using. Review Source Response from DaySmart Software November 7, 2025 Thank you for your review and business. Regarding popups... every user can customize their own notification settings by clicking on profile in upper right corner, and then selecting "notification settings", however that does not cover ALL application notifications. I've logged an enhancement on your behalf to review extending this. DG Diane G. Vet tech Veterinary Used the software for: 1-2 years ### "An application that is easy to use with excellent customer service " January 31, 2026 5.0 Excellent customer service. I’ve had difficulty and many times late at night yet someone always answers and that’s very important to me within the new service. Pros Excellent customer support at all hours. It’s easy to use which is most important to me and provides reports that help with business tracking. Cons The cost is high compared to many other apps. I loved the Daisy feature but it’s much too expensive. Review Source Response from DaySmart Software February 8, 2026 Hi Diane! Thank you for taking the time to share your experience with DaySmart Vet! Our goal is to provide an easy-to-use solution that helps your clinic thrive, so it’s great to hear that you’ve found the platform intuitive and the reports helpful for tracking your business. We also appreciate your honest feedback around pricing and Daisy. Hearing what you value and where we can do better helps guide how we continue to improve. Thanks again for taking the time to leave a review! PD Penny D. Inventory Manager, Vet Assistant, Receptionist Veterinary Used the software for: 2+ years ### "Great resolution on a reminder issue" August 18, 2025 5.0 Excellent. Would highly recommend using the online chat so you can keep working while they investigate the issue you may be having. Pros They were quick to resolve our issue and send us the report we needed. They made sure we received updates. Cons Having to constantly check my computer for updates. Would prefer if they could give a time for an update. Review Source Response from DaySmart Software August 26, 2025 Thank you for youre feedback! EB Eliza B. Aftercare Center Manager Veterinary Used the software for: 1-2 years ### "Excellent Customer Support" October 1, 2025 5.0 Excellent customer service, a program that is easy to navigate, and frequent updates that improve the quality of the program. Pros DaySmart customer support has always been very responsive to my questions via live chat, and they have excellent customer service and provide clear answers. I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a very timely manner. Cons I really don't have any dislikes! I was the person in our practice that wrote all the workflows when we transitioned to DaySmart years ago, and it was very easy to do because the program is so clear and navigable. Review Source Response from DaySmart Software October 3, 2025 Thank you for taking the time to leave such a thoughtful review. Ease of use and intuitive navigation are pillars of how we design and improve DaySmart Vet, so your feedback is a great validation that we’re on the right track. If you have suggestions or ideas on how we can make the platform even better, don't hesitate to share them with support. MS Mandi S. Receptionist Veterinary Used the software for: 2+ years ### "Great product" November 24, 2025 5.0 It makes my job 10x easier every day. Im constantly bouncing between the features and trying to learn new things with it. If only my life was scheduled as easily. Pros Honestly its a very powerful program. The more i dig into it the more i enjoy it. Customer support is always helpful for me. Cons My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people Review Source