--- title: "DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DaySmart Vet the right Veterinary solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133166/DaySmart-Vet/reviews/" page_type: "reviews" language: "en" --- DaySmart Vet 4.6 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of DaySmart Vet Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful.“ October 8, 2025 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the middle of screen where it's more likely to be noticed.“ July 2, 2026 RB Rebecca B Administrative AssistantVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams.“ July 2, 2026 KB Kellie B Veterinarian OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. “ May 20, 2026 DD Deanna D ReceptionistVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart, and I especially like the customer service associated with DaySmart Vet.“ May 13, 2025 JR James R VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software.“ June 26, 2025 RG Rachel G DVM and Sole OwnerVeterinary, Self-employedUsed the software for: More than 2 years. “It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be made.“ February 23, 2026 MS Mandi S ReceptionistVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate H. Veterinarian Owner Veterinary Used the software for: 2+ years ### "Dedicated Company" July 15, 2025 5.0 Overall I have had it since the beginning when it was Vetter and I'm still using it because overall it is user friendly. I like it because after so many years I'm very familiar with it. Pros I like the ability to chat with Tech Support. They were quick and the wait time was very minimal. Explanations are clear and the support staff is very friendly. I also like the ease of allowing clients to pay online through invoicing. Cons That a lot of my emails go to SPAM but it's not their fault. There are some things as an equine mobile vet that make it difficult to use due to the fact that I practice in multiple states but I'm not sure how to easily resolve that. Review Source Response from DaySmart Software July 16, 2025 Thanks for your continued support! Below are the basics of how your system should be configured for mobile multi-state practice. Contact support if you need more help! For mobile practice across multiple states, configure your Services Location setting to "mobile": Click "Settings" at the top of the page Scroll down and click the edit icon for "Services Location" Set to "mobile" Click the Save icon When set to "mobile," our software automatically calculates taxes based on each client's address rather than your clinic address. Important: When adding client addresses, always select the verified address from the dropdown menu in DaySmart Vet for proper tax calculations. You'll also have the option to select service location when checking in appointments. For each state you practice in, set up applicable taxes under Settings > Configuration > New Tax and configure them for the specific jurisdictions where you provide services. EA Elizabeth A. Owner Veterinary Used the software for: 6-12 months ### "Daysmart is Vet Smart Medicine " March 27, 2026 5.0 Well I love \[sensitive content hidden\]. And I'm so glad she got stuck with me for the implementation, it went really well, and I'd say overall, I wish I had switched to Daysmart a long time ago. Pros Customer service! I appreciate the prompt, humans that pop on any time we have questions. The software is really customizable, and it's been a great way to make our practice more efficient. It works with Vetcove pharmacy which means all of our online Rx are right there in the medical records making it so much easier to keep strong medical records. We are just starting wellness plans, and I think that's going to be a great feature. Cons I wish it would allow us to send bulk emails/texts for marketing. I also wish letters weren't sent out as a link, but that the actual letters was in the email/text. It would look better and be more readable for clients. I wish that forms and letters and attachments were built more into the snapshot, it's hard to get doctors/techs to toggle, so in the snapshot it would be great if there was a hyperlink to labwork. Sometimes it just needs to be IN THEIR FACE. Alternatives considered [Shepard’s](https://www.capterra.com/p/10011863/Shepards/) Reason for choosing DaySmart Vet The customer service. Ultimately a lot of products are the same, just different interface, what makes Daysmart better, is the customer service. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) There reports were trash, customer service non existent Review Source Response from DaySmart Software March 31, 2026 Hi Elizabeth! Thank you so much for taking the time to leave us this review. The team is very happy to hear implementation went well, and we hope the wellness plans are a great addition to your practice. We appreciate your feedback on messaging and visibility and will share it with our product team as we continue to make improvements to better support you and other practices. We're so glad you made the switch to DaySmart Vet, and we look forward to continuing to support you into the future! SR Susan R. Director of Operations and Marketing Veterinary Used the software for: 6-12 months ### "Very pleased with DaySmart and highly recommend! " July 14, 2026 5.0 Our experience with DaySmart has been great overall! Our team and new hires all acclimate to it very easily. Everyone agrees that it is far superior to any other practice management software they have used at previous clinics. We are all big fans! Pros Extremely user friendly, intuitive design. Our entire team appreciates the efficient design and organization of DaySmart. Chat Support has been extremely helpful on several occasions now. They are quick to reply and keep us updated on the status of things and provide a timely resolution. Cons We wish that the patient relationships would auto populate in a drop-down menu for communication notes and exporting records (and other similar actions). It would be great to just have those relationship easily populate and the ability to select which one(s) you want to email or document a communication with. Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Efficiency, cost, customer support, layout, integrations, applications Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was being taken over by another program that didn't meet our needs. Review Source TD Tiffany D. Practice Manager Veterinary Used the software for: 1-2 years ### "Definitely an improvement but still needs a lot of work for us to recommend." October 8, 2025 3.0 For the most part, we have gained significant improvements with DS. Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful. We are hopeful that the improvement requests we have made will be acted upon, as they would greatly change our overall experience and likelihood of recommending DS to other practices. Pros Automated reminders for exams and treatment appointments, easy payment processing, ability to customize SOAP notes, emails, & forms templates, bundles for itemized invoices. All of these things have vastly improved our client communications and given a more polished, professional presentation of our practice. Cons Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks. The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff. Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works. I wish we could create rules for how appointments are allowed to overlap, followed by the ability to quickly pull up what slots are available for that appointment type even with the overlap. The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it. For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious. We would greatly appreciate the ability to just see a list of appointments and use checkboxes to select as many as needed, then delete in one go - similar to an email inbox. A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months. In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that dearly. I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is too tedious. I would also appreciate more secure e-signature similar to acrobat's that includes timestamps with IP addresses, etc. If you made this change, we could cancel our Acrobat subscription that we are only keeping because DS doesn't have this integral security feature. I'd like to see the ability for clients to fill out new client forms that automatically populate into their new account while also being secure. That would save us a ton of time we are currently spending manually entering client/patient information. We would also like to see the merge client/patient process improve. At this time, it is difficult to tell what information will be lost when merging and it would be ideal for all information to be kept so we could then remove whatever we don't want. There are reports that we wish existed or the ability to use the existing reports more easily/dynamically and it feels unfair that we would have to pay for the creation of a report DS is missing. It can be irritating to bring up a significant issue just to be met with "yeah, DS can't do that and we don't know when or if that will ever be fixed". Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet I demo'd pretty much every veterinary software out there, except cornerstone and avimark because I already had experience with those and knew they wouldn't work for us. While DS was not my favorite choice functionally, it was the best value Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) \*envision go\* was made for a grooming business and was extremely outdated and clunky, missing very important features for customer service Review Source Response from DaySmart Software October 14, 2025 Thank you for taking the time to share such an honest and detailed review. Your feedback highlights both the progress we’ve made and the important work ahead. First and foremost, please do make sure that all of these items have been captured with support requests if you haven't done so already so that we have records that tie enhancement requests to your clinic with your specific details or steps to reproduce. - We're constantly improving performance across our entire application - I haven't heard of performance issues with popup notes, and we're investigating. - Reporting improvements and enhancements are in progress right now. Please keep your feedback coming and I'd love the opportunity to discuss your concerns and our roadmap in more detail TM Tammy M. Office Manager Veterinary Used the software for: Less than 6 months ### "No complaints after only a few days of using the program." May 1, 2026 5.0 Onboarding was simple, the team went out of their way to make it easy and are working hard to add the things I asked for. The team is cheerful and polite, very nice people. The program isn't perfect, no program would be for our small, weird clinic, but it's pretty close. Pros It's easy to find what you need, i.e. invoices, appointments, etc. The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand. The data migration went very well. All the old appointments from the old program are intact. So far, we're very pleased with the program. Cons The search engine is oddly specific about people's names. If there are two owners, I can't search with just one name and find it, i.e. the file says "Joe & Lisa Smith" and I can't find it with just "Joe Smith." I have to enter "Joe & Lisa." Alternatives considered [2iNova Practice Management Software](https://www.capterra.com/p/142255/V-Tech-Platinum-Veterinary-Software/) Reason for choosing DaySmart Vet DaySmart Vet's staff actually answered my calls. Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) The program was too complicated and it took too long to get any work done. Review Source Response from DaySmart Software June 2, 2026 Hi Tammy! Thank you for the thoughtful review! We're so glad to hear that the transition to DaySmart Vet went smoothly and that your team is finding the system easy to use. We also appreciate the feedback about the search functionality. We'll be sure to share that with our team as we continue improving the product, specifically the search capabilities throughout the system. We know every clinic has its own unique workflows, so hearing that we've been able to help make DaySmart Vet work for your practice means a lot to us. We're grateful you chose us and look forward to continuing to support your team! AL Ashley L. Owner and veterinarian Veterinary Used the software for: Less than 6 months ### "Daysmart for the win!" March 24, 2026 5.0 I have had nothing but a great experience learning Daysmart Vet. It will be so helpful in my day to day. Especially as a practice owner. Pros How friendly and helpful each and every staff member has been. They are easy to chat with for any support. My start up veterinary hospital will run so much smoother than any I have worked in before. Any issues are resolved and broken down or a quick video showing step by step. It is easy to find patients and make appointments and add to a digital treatment board. The cost is well worth the value of the software and more. They went over all of the security features and they pride themselves as a leader in protecting all data. Cons The only thing I did not like was that I had to learn another type of software. But it has been so simple and they help in so many ways, chat, email, FAQs, and video library. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing DaySmart Vet I had used the above two products in my past employment and always felt like I was learning daily how to use it. I never seemed to get better at using them. And I found there was not a lot of post purchase on boarding. Review Source Response from DaySmart Software April 10, 2026 Hi Dr. Ashley! Great to hear from you! Thank you for the thoughtful review. We’re glad the chat, videos, and our team have helped you get up to speed quickly. Wishing you and your new hospital the best of luck! We'll be cheering you on and are here for you if you ever need us! :) JV Jesse V. Lead CSR Veterinary Used the software for: 6-12 months ### "A good PIMS that little is getting better with time " June 29, 2026 5.0 Overall it has been a rollercoaster but honestly i have learn a lot along the way, with the help of my favorite support team \[sensitive content hidden\]. Everything has been easy honestly, THEY ALWAYS FIND A THE ANSWER OR A WAY TO WORK AROUND!! Pros Overall once you get use to the system its great system honestly and now with the new change even faster. I like that you can always find everything you're looking and also you its cloud based so as management i can access it anywhere and i do not have to be at the practice to make any changes. Cons The only problem i see here is partial refunds to cards and also that in the beginning the system created new items in inventory when with already had them. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We needed a newer system that could help better Review Source CC Cyndi C. Practice Manager Veterinary Used the software for: 1-2 years ### "Loving Daysmart!" June 3, 2026 5.0 There have been a lot of updates and continue upgrading the software with suggestions from clients. To know you are valued and listened to when sending ideas. Pros I love the help you receive through chat and the ability to talk with a person whenever if you need it. The appointment scheduling is amazing and the price of monthly membership is excellent. Cons That conversations/tasks are not listed in the history. Makes it a bit hard to find things having to click on multiple tabs. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cloud based was going obsolete and needed to switch Review Source RB Rebecca B. Administrative Assistant Veterinary Used the software for: 2+ years ### "DaySmart Vet is great" July 2, 2026 5.0 The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams. Pros DaySmart Vet is incredibly intuitive to use. There is very little training required to master the system because there's no need to memorize special commands. Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow. The updates and improvements are usually spot on, and the support team is always open to hear our feedback. Cons The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the middle of screen where it's more likely to be noticed. Review Source Stele J. Professional pet groomer Veterinary Used the software for: 6-12 months ### "Stele johnston" July 29, 2026 5.0 I was confused at first but take me a while to get use with it! But I’m still learning and exploring lil bit Pros Clearly organized appointments Update improvements Not of bugs issues. I haven’t use customer support yet Cons Organizing schedules Tell me who pets’ backgrounds Show me their history in system, etc.. it was not bad! Review Source KR Karen R. Owner Veterinarian Veterinary Used the software for: 1-2 years ### "Great platform; Great support" December 7, 2025 5.0 We opened a new clinic and within 18 months of opening, we were sick of the software we chose initially. We switched to DaySmart Vet and have been completely suatisfied with the platform and the support. Pros DaySmart Vet is very flexible and customizable. Customer support is great. I love being able to make templates for medical notes (for example for cat spays) then fill in the blanks. I do spays the same way every time. This saves me from having to retype my process in every cat spay SOAP. Cons I have no complaints. The Help menu is extensive but sometimes it isn't enough. When that happens, support tickets can be opened and are quickly taken care of. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was not flexible enough. After setup, we did not get adequate support. Review Source Response from DaySmart Software December 9, 2025 Thank you for your feedback! Our medical note templates are great time savers, but so are content snippets. If you haven't set those up yet, you should really check them out. We review all the questions asked in support. so keep asking questions and we'll keep augmenting content. CD Carrie D. Office Manager Veterinary Used the software for: 2+ years ### "Great Company" November 7, 2025 5.0 We have enjoyed our experience with DaySmart and love the convenience of a cloud-based PIMS. The support is outstanding and fast! Pros We have been with DaySmart for over 8 years. They have always been easy to reach and ready to help when needed. Cons We have no complaints. They have always been supportive when needed and speedy in response times. Very helpful! Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Wanted the convenience and security of cloud-based. Review Source JK Jenna K. Office Manager Veterinary Used the software for: 2+ years ### "Daysmart review " December 18, 2025 5.0 Daysmart is easy to use and user-friendly. There are many great features within this practice management system. Pros User-friendly and intuitive practice management system that streamlines workflows and saves our team time. Cons Unfortunately, there is no way to send mass communication within this practice management system. Wish there was. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We wanted cloud based software and Avimark did not have that capability. Review Source MM Megan M. DVM and Owner Veterinary Used the software for: 6-12 months ### "Overall very satisfied with Daysmart" July 24, 2025 4.0 Customer service has been helpful with our concerns. It has taken a while to get used to the work flow but we are starting to figure out how to best make it work for us. Wish there was a way to start a SOAP note and then bring in the estimate vs having to open a SOAP by converting the soap to an invoice...just adds an additional step. Pros Appreciate the drug log, fairly easy to use, and price point. Customer service has been helpful addressing our questions. Easy to email records and text clients through service. Cons Very click heavy. Wish there was an integrated AI for SOAP notes. Also wish the text # could be set to our business phone number vs having a separate number. It is confusing to some clients. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet Price and available features and integrations Review Source BS Beverly S. Registered Veterinary Technician and customer service representative Veterinary Used the software for: 2+ years ### "SO happy with DaySmart!!" July 10, 2025 5.0 Our prior PIMS was slow, not at all intuitive, & had redundant steps involved to do even the most simple tasks. Using DaySmart has been like a night to day difference & we're so glad to have it! Pros DaySmart has been so easy to work with. The formatting is very intuitive & has been a breeze to navigate. Cons Not really a complaint having to do with DaySmart, but I wish I had more time to review all the upgrades/streamlining being added multiple times a month. Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/) Reason for choosing DaySmart Vet DaySmart was the clear winner in terms of ease of use & features offered Switched from [HVMS](https://www.capterra.com/p/96541/HVMS/) Not very easy to use, lots of redundant steps to complete the simplest of tasks, and slow to process transactions & notes Review Source Response from DaySmart Software July 11, 2025 Thanks for your great review! You can find ALL of our updates by clicking on the "?" icon, choosing "Help Desk", and the going into "Product Updates" and review them at your leisure. WV Wanda V. Receptionist Veterinary Used the software for: 1-2 years ### "Easy to learn, easy to manage, excellent customer support and overall GREAT product that makes a challenging industry easier to manage." March 24, 2026 5.0 Its my all time favorite vet medicine software and i wished it was used everywhere. Its easy to learn. Its pretty much impossible to "get lost" while using it. Pros After using Cornerstone, Avimarkand and EzyVet, DaySmart is the most user friendlier software of them all. The learning curve was the easiest from all of the software's listed above. The ease to find Patients previous history, previous treatments, prescriptions used in the past, managing the inventory, communication with IDEXX labs is smooth, even if client is a frequent no show no call is easy to track. Customer service is quick and easy. With previous software's we had to wait days to resolve any issues and there was the issue that IT was in a different time zone or had heavy accents we found challenging to communicate with. Daysmart is my all time favorite and i wished it was used everywhere. Cons We can send text messages to clients but they can't reply to us. We have to use a separate software for live communication with clients which does not log onto Day Smart. That's disappointing. Also, not being able to separate which pet gets the discounts (since its not a one size fits all situation). Review Source Response from DaySmart Software April 10, 2026 Hi Wanda! Thank you so much for taking the time to leave such a kind review. It’s great to hear that the software has been easy to use and that our support team has been quick to help. I did also want to mention that we offer a two-way texting add-on, which could be a more seamless option than relying on a separate tool. If you’re interested in learning more, feel free to email vet-sales@daysmart.com and the team will be happy to help. Thanks again! NM Natalie M. Customer Service Representative Veterinary Used the software for: 1-2 years ### "We love daysmart!" February 5, 2026 5.0 overall daysmart helps keep our Veterinary Practice running smoothly and in an easy to use format. The way the website works is really easy to navigate and easy for our clients to understand as well. Pros The option to chat with a live person to solve real time issues is something that hard to come by. The customer support is also top notch when calling. They are really kind and always eager to help. Cons Sometimes there are bugs every once in a while with our payment system but the customer support team is always helpful Review Source Response from DaySmart Software February 9, 2026 Hi Natalie! We really appreciate you taking the time to share your feedback and are glad to hear that our live support has been helpful when you need real-time assistance. Thank you for trusting DaySmart Vet to keep your practice running smoothly! KG Kaity G. Receptionist Veterinary Used the software for: 1-2 years ### "Convenient and Great Tech Support" February 24, 2026 5.0 The DaySmart staff is super helpful, the system can do a lot on it's own instead of needing multiple services. Pros DaySmart is is a very convenient and quick learning scheduling software. If there is something you do not know the help desk/tech support assistants are highly knowledgeable and super quick to assist you with your issues. DaySmart is constantly coming out with improvements and updates. Cons Some of the personalization is limited in how you can truly set up how you want your system to look. It is very basic and "ready to use" in that sense. Review Source Response from DaySmart Software March 12, 2026 Hello Kaity! Thank you so much for this wonderful feedback! We're glad to hear that the system has been quick to learn and that our support team has been helpful when you’ve needed assistance. We also appreciate your feedback on system personalization. Insights like this are incredibly helpful as we continue improving the platform and rolling out updates. Thank you again for your thoughtful review and for being part of the DaySmart Vet community! JM Jenna M. Vet Tech Veterinary Used the software for: 2+ years ### "Just needs a little more experience " September 22, 2025 4.0 It’s better than some systems but still needs some work. The customer support is always helpful no matter the issue you bring to the table. Pros DaySmart is an easy to understand program. When I help train new employees they can pick up on it very easily. Cons Sometimes it feels like the people who created it have never worked in a vet hospital. There’s a few things they could update to really improve the system and my efficiency at work. Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Switched by changing practices I worked at. Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please share your ideas for how we can improve with our support team - this feedback does get heard, noted, reviewed, and is factored into our engineering prioritization. Thank you. SC Shelly C. Clinic Manager Veterinary Used the software for: 6-12 months ### "I would recommend." April 7, 2026 5.0 I started with Daysmart after only being with In clinic only software. Daysmart has made my working from home so much easier. Pros This system is incredibly easy to learn at point of play. Customer Support has been kind and incredibly helpful any time I've had to use them! I have used both Chat and phone support. Cloud based so I can access DaySmart anywhere Cons Has some glitches with invoicing, Especially if two people are in the same invoice at the same time. Review Source Response from DaySmart Software April 10, 2026 Hi Shelly! Thank you for sharing this! We're happy to hear the move to cloud-based software has made working from home easier for you. We’ll pass your feedback about invoicing along to our product team. If you run into it again, as always, feel free to reach out through chat or email vet-support@daysmart.com and the team can take a closer look for you. Thanks again for the feedback! :) DG Diane G. Vet tech Veterinary Used the software for: 1-2 years ### "An application that is easy to use with excellent customer service " January 31, 2026 5.0 Excellent customer service. I’ve had difficulty and many times late at night yet someone always answers and that’s very important to me within the new service. Pros Excellent customer support at all hours. It’s easy to use which is most important to me and provides reports that help with business tracking. Cons The cost is high compared to many other apps. I loved the Daisy feature but it’s much too expensive. Review Source Response from DaySmart Software February 8, 2026 Hi Diane! Thank you for taking the time to share your experience with DaySmart Vet! Our goal is to provide an easy-to-use solution that helps your clinic thrive, so it’s great to hear that you’ve found the platform intuitive and the reports helpful for tracking your business. We also appreciate your honest feedback around pricing and Daisy. Hearing what you value and where we can do better helps guide how we continue to improve. Thanks again for taking the time to leave a review! JG Joel G. Practice Manager Veterinary Used the software for: 2+ years ### "DaySmart Cloud-based PIMS" August 27, 2025 5.0 We chose DaySmart as our PIMS for a new clinic and it has worked out very well for us and the staff. They offer training to help new staff get up to speed. Pros We've been using DaySmart for 5 years. They provide good value for the money and good customer support. There are occasional bugs but they are usually fixed in short order. They are always making updates and improvements based on customer feedback. The scheduling and mobile app are also very helpful for getting patients in the right appointments. Cons After they sold the company and became DaySmart support and improvements took a bit of a hit in terms of response times and improvements but they got better over time. Review Source Response from DaySmart Software September 2, 2025 Thank you very much for your feedback. Please keep letting us know how we're doing and how we can make our software better! LH Lisa H. Head receptionist Veterinary Used the software for: 1-2 years ### "Using Veterinary Daysmart" November 25, 2025 4.0 Overall it’s becoming more user friendly but could use a little work at easier options. Needs easier and quicker ways to navigate Pros After using the program for awhile, seems pretty easy to navigate and complete the task at hand. Has good options for information on patient. Cons Needs to be easier to see what you’re looking for at hand like possibly having tabs under the patient for each category(medication/procedures/etc) and list them per date. Instead of having to select history then pharmacy then search the meds. Review Source LS Lindsey S. Owner, Veterinarian Veterinary Used the software for: 2+ years ### "No complaints here" August 29, 2025 5.0 I have used the product since opening my practice in August 2018, and I have no complaints! Visiting doctors compliment the system as well! Pros Customer support is top notch! I appreciate how the product is constantly updating to improve the work flow! Scheduling is super easy, for both us and our clients when using the app! I feel like the fees are good for everything that is included. Cons Sometimes the program can be a little click heavy and the way you can do one thing multiple different ways. Review Source Response from DaySmart Software September 2, 2025 Thank you for your business and for your review. Please continue to share your feedback with us about how we can improve workflow for you and reduce number of clicks - we're listening and big navigation updates are coming... HD Holly D. Customer care coordinator Veterinary Used the software for: 1-2 years ### "User friendly software " September 10, 2025 5.0 Overall a fantastic product. I do not have many complaints. Clients have asked for the ability to see radiographs and attachments from the client side of things in the app, but overall very impressed with the simplicity of this software Pros Everything is so user friendly and client friendly. The ease of adding information makes my job much simpler and productive. Cons I am not able to pull up reminders for all animals at one barn at one time. It would be great to be able to open a facility and open a list of reminders for every animal at that facility for scheduling purposes. Review Source Response from DaySmart Software September 10, 2025 Thanks for the valuable feedback. If each barn or location is set up as a client with multiple patients, you can use the reminders detail report to filter by client or location name. Reach out to support - we're happy to show you how.