--- title: "Brilliant Directories Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Brilliant Directories Software - reviews, pricing plans, popular comparisons to other Directory products and more." source_url: "https://www.capterra.com/p/133173/Brilliant-Directories/" page_type: "product" language: "en" --- # Brilliant Directories Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brilliant Directories ## What is Brilliant Directories? ✨ Try 7-Day Free Trial at BrilliantDirectories.com/Trial — One of the highest-reviewed membership and directory platforms on Capterra. 🚀 Easy 15-Minute Setup: Get your site online fast with point-and-click design. Start growing your community and revenue quickly. 💸 Maximize Recurring Revenue: Automate payments and explore revenue streams like paywalls, digital products, and ads. ⚙️ For All Skill Levels: Enjoy intuitive tools and advanced customization options. 📦 Sell Digital Products: Monetize e-books, courses, and more, seamlessly integrated into your site. 🌟 Build Thriving Communities: Create vibrant communities with dedicated support. 🔧 All-In-One Solution: No more WordPress headaches—no updates, plugins, or security worries. 📧 Built-In Email Marketing: Manage newsletters, transactional emails, and more—all in one place. 🎉 Join Happy Customers: Start building your profitable community today —✨ Try 7-Day Free Trial at BrilliantDirectories.com/Trial ## What is Brilliant Directories used for? [Directory](https://www.capterra.com/directory-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Community](https://www.capterra.com/community-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 803 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Pros & cons Responsive and dedicated support team Extensive video training resources Recurring technical and usability problems Starting price $1450 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Association Management / 2026 - Community / 2025 - Membership Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Association Management / 2026 - Community / 2026 - Membership Management / 2026 Do you work for Brilliant Directories?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.brilliantdirectories.com&name=Brilliant Directories) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brilliant Directories 4.8 (803) VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1450 Flat Rate, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (787) Ease Of Use 4.7 (5,309) Value For Money 4.8 (393) Value For Money 4.5 (5,067) Customer Service 4.8 (781) Customer Service 4.6 (5,081) ## Brilliant Directories alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Raklet](https://www.capterra.com/p/148555/Raklet/) [4.7 (93)](https://www.capterra.com/p/148555/Raklet/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148555/Raklet/) Highest Rated [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140805/ToucanTech/) [View all alternatives](https://www.capterra.com/p/133173/Brilliant-Directories/alternatives/) ## FAQs about Brilliant Directories Overview ### What problems does Brilliant Directories solve? Brilliant Directories solves the complexity of launching and managing directory, membership, and community sites without stitching together plugins, custom code, or separate tools. It helps entrepreneurs, publishers, associations, and marketers streamline member management, monetization, customization, onboarding, and site migration while reducing setup friction through strong tutorials, webinars, and responsive support. Answer based on 300 reviews Overview ### Which roles and teams benefit most from Brilliant Directories? Brilliant Directories is most used by business owners, founders, and C-suite leaders who need to launch, manage, and monetize online member directories. Directors, managers, administrators, and consultants benefit from handling member onboarding, content updates, payments, and day-to-day site operations, while marketing leaders support lead generation and community growth. Answer based on 673 reviews Overview ### What company size and industries is Brilliant Directories built for? Brilliant Directories is designed for local directories, membership clubs, online communities, and professional networks, with 99% of reviewers coming from small businesses and Marketing and Advertising leading at 28%. It also appears in Internet and Health, Wellness and Fitness at 6% each, most often for directory use. Answer based on 803 reviews Features and Usability ### What are the key features of Brilliant Directories? Brilliant Directories includes core directory tools like directory listing management, member directory, search/filter, and profile templates, plus website management features such as customizable templates and SEO management. Differentiating features include membership management with recurring billing, payment processing, email marketing, lead generation, API access, and website integration. Answer based on 335 reviews Pricing ### How much does it cost and what fees or limitations are included? Brilliant Directories starts at $145/month, with a $1,450 one-time Lifetime plan; both include hosting, and a free version plus free trial are available. Reviewers often call pricing reasonable or worth it, but some note premium add-ons and certain customizations can add annual costs, and setup may take time. Answer based on 109 reviews Integrations ### Which third-party tools and platforms does Brilliant Directories integrate with? Brilliant Directories integrates with PayPal, Zapier, ActiveCampaign, Partnero, and Zoho CRM. Official integrations also include Slack, Mailchimp, and Google Sheets. For payments and automation, reviewer mentions also reference Stripe and webhooks, while the catalog shows more than 20 integrations across email, CRM, and Google tools. Answer based on 52 reviews Getting Started and Support ### How easy is it to onboard and train a team on Brilliant Directories? Brilliant Directories offers onboarding that is manageable for most teams, with live online sessions, webinars, videos, documentation, and in-person training. Reviewers say nontechnical users can get basics running quickly, while admins and teams handling deeper customization, widgets, or HTML typically need more time to work through the learning curve. Answer based on 116 reviews Getting Started and Support ### What customer support options does Brilliant Directories offer, and how do users rate the experience? Brilliant Directories offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, patient, and knowledgeable, with strong documentation and community resources. Common frustrations center on delayed follow-ups, time zone gaps, and cases where complex customization questions take longer to resolve. Answer based on 335 reviews Security ### How does Brilliant Directories handle data security and access control? Brilliant Directories uses a SaaS model that includes hosting, security, SSL, and mail, reducing the security worries some users associate with WordPress. It also supports Google authentication, membership-level content restrictions, and access control settings. A few reviewers noted friction around password resets and finding where to change temporary passwords. Answer based on 10 reviews ## Who uses Brilliant Directories? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and dedicated support team 98% positive reviews out of 61 Most reviewers describe the team as responsive, knowledgeable, and committed to helping users achieve their goals. Lourenco A. Founder, 2 - 10 employees. "I like the documentation that allow you to find anything you want to create along a with a five star team that is always ready to help." Recurring technical and usability problems 54% negative reviews out of 50 Some reviewers report bugs, confusing navigation, and slow resolution of technical issues, impacting overall user experience. Al G. Owner, 1 employee. "The initial sign in process was an issue but I do not know how to describe it, but it required tech support to fix. And they did" Extensive video training resources 98% positive reviews out of 50 Most reviewers appreciate video support, citing comprehensive tutorials and webinars that simplify setup and ongoing learning. Gary F. System Administrator, 2 - 10 employees. "Easy on-boarding and a treasure trove of assistance andbinfo via various channels such as weekly webinars." Building strong business partnerships 100% positive reviews out of 31 Most reviewers find business relationships fostered through Brilliant Directories highly professional, supportive, and mutually beneficial. ## Features AI summary Based on 532 Directory reviews Capterra reviewers point to these as the top features buyers look for in directory software: - **Customer Portal** (**42%** of reviewers rated this feature as critical) - **Directory Listing Management** (**51%**) - **Payment Processing** (**39%**) Brilliant Directories supports all three of the features reviewers rate most important: **Customer Portal**, **Directory Listing Management**, and **Payment Processing**. Together, these capabilities help businesses manage member access, keep listings accurate and organized, and handle transactions within one system, allowing teams to run and grow their directory more efficiently. Customer Portal 4.7 (66) 69.70% of 66 reviewers that rated this feature as important or highly important The Customer Portal offers a centralized, intuitive space for members to manage profiles, subscriptions, and interactions. Reviewers appreciate its ease of use, customization options, and the way it empowers users to handle their own updates without admin intervention. Directory Listing Management 4.9 (76) 64.47% of 76 reviewers that rated this feature as important or highly important With this capability, you can easily add, update, and organize member listings using an intuitive interface. Reviewers appreciate the user-friendly dashboard, customizable membership plans, and smooth management of large directories, making listing maintenance straightforward. Layout & Design 4.5 (72) 63.89% of 72 reviewers that rated this feature as important or highly important Brilliant Directories offers flexible layout and design options, including themes and custom CSS. Some reviewers find it easy to create professional, attractive sites, while others mention a desire for more modern designs and improved accessibility capabilities. SEO Management 4.6 (69) 60.87% of 69 reviewers that rated this feature as important or highly important Brilliant Directories gives you granular control over SEO, letting you optimize sites with templates and keyword options. Users think it’s easy to manage SEO, helps drive traffic, and simplifies ranking, though some wish for more automation and AI assistance. Search/Filter 4.7 (62) 66.13% of 62 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Payment Processing 4.7 (71) 67.61% of 71 reviewers that rated this feature as important or highly important It helps you process payments securely with integration for Stripe and PayPal. Users think payment handling is seamless and reliable, though some wish for more payment options and the ability for members to upgrade plans automatically without admin help. Brilliant Directories 87 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Commenting/Notes: Leave comments and notes on documents for others to view - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Portal: The Customer Portal offers a centralized, intuitive space for members to manage profiles, subscriptions, and interactions. Reviewers appreciate its ease of use, customization options, and the way it empowers users to handle their own updates without admin intervention. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Directory Listing Management: With this capability, you can easily add, update, and organize member listings using an intuitive interface. Reviewers appreciate the user-friendly dashboard, customizable membership plans, and smooth management of large directories, making listing maintenance straightforward. - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Filtering: Find & retrieve relevant data or documents - Fundraising Management: Activities related to raising money for a specific cause - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Management: Organize and edit a group of people's policy and members - Ideation: The creation, development, and sharing of potentially innovative new ideas - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Layout & Design: Brilliant Directories offers flexible layout and design options, including themes and custom CSS. Some reviewers find it easy to create professional, attractive sites, while others mention a desire for more modern designs and improved accessibility capabilities. - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Moderation: Controls/tools to moderate the session - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Payment Processing: It helps you process payments securely with integration for Stripe and PayPal. Users think payment handling is seamless and reliable, though some wish for more payment options and the ability for members to upgrade plans automatically without admin help. - Personalization: Adjust communications based on previous interactions or personal preferences - Profile Change Approvals: Member changes to profiles require administrator approval per regulatory requirements - Profile Templates: Directory owners to customize the sections and order found on each profile and to standardize across the organization for uniformity - Profile Visibility Controls: Determine which profiles are public, internal, or even client-facing - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reviews Management: Track and monitor reviews of products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Brilliant Directories gives you granular control over SEO, letting you optimize sites with templates and keyword options. Users think it’s easy to manage SEO, helps drive traffic, and simplifies ranking, though some wish for more automation and AI assistance. - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (408) 4.7 Based on 408 reviews ## Pricing Value for money 4.8 (393) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/133173/Brilliant-Directories/pricing/) Lifetime Plan - Best Value $1,450 Flat Rate,One Time It includes: - 100% White Label - Manage 100,000 Members - 1,000 Instant Business Records - Unlimited Admin Accounts - Includes LIFETIME Hosting - Includes LIFETIME Email Support - Over 1,000 Built-In Features Monthly Plan - Upgrade to Lifetime Anytimg $145.00 Flat Rate,Per Month It includes: - 100% Unbranded - Manage 100,000 Members - Unlimited Admin Accounts - Unlimited Software Updates - Includes Premium Hosting - Includes Friendly Email Support Value for money 4.8 (393) 4.8 Based on 393 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (781) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (781) 4.8 Based on 781 reviews ## User reviews Overall rating 4.8 Based on 803 reviews Filter by rating 5(638) 4(153) 3(10) 2(0) 1(2) Mentioned topic Sorted by most recent AB Aghogho B. Founder Hospital & Health Care ### "Directory creation made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 6, 2025 It's easy to customize. I'm not an expert at building websites, so this makes things easy to get started without worrying about the plugins on wordpress. Pros I like that I can create a directory without needing all the plugins like I would if I used WordPress. Saves a lot of time Cons I wish we could add multiple websites to our account without having to purchase a new plan. Each BD plan is standalone, which means more investment for you if you want to run 2 websites or more. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reasons for choosing Brilliant Directories Easy to set up without worrying about hosting and plugins Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kwasi D. President Telecommunications ### "Wow what can't you do with Brilliant Directories!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2025 Great! The customer service seems to be helpful. I've been receiving some newsletter and usually newsletters are junk to me but not from Brilliant Directories which I was surprised. Pros I love how I can start a website with businesses already on the website and those businesses can also claim their pages. Cons There so much to do with Brilliant Directories that I would never run out of ideas. I do however want to see more video tutorials about what more it can be used for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lee W. CEO Publishing ### "Brilliant Directories Delivers as Promised" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2025 Account setup was super easy. Learning how to use the platform wasn’t as difficult as some others I use. In my opinion, this will be my go to platform. Pros BD is an amazing platform. The process it takes you use are seamless and very user-friendly. One of the top platforms I use for my business. Cons Based on what I use it for, there are no cons at the moment, but if I encounter any I will update my review. I believe in total transparency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Steve N. CEO Marketing and Advertising ### "Excellent membership community builder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2025 Excellent experience building a community membership site for my Agency. Intuitive platform. Pros Great software to build my community and memberships. Excellent product. Thank you! Cons I’d love to be able to build out sites for my clients using additional domains and separate communities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Al G. Owner Marketing and Advertising ### "They stand behind their rumored excellence " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Fantastic. So far I've only really dealt with tech support but they really did a great job and I feel I can move forward with confidence. Pros I had a technical issue signing in. The support team jumped in and got things fixed quickly. Kudos to the team. Cons The initial sign in process was an issue but I do not know how to describe it, but it required tech support to fix. And they did Alternatives considered [Aloware](https://www.capterra.com/p/179188/Aloware/) Reasons for choosing Brilliant Directories I liked the lifetime option offered through Appsumo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tafazal M. Lead Coach E-Learning ### "I'm loving it, so far." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2025 So far so good. I'm looking forward to bringing my group to life. It has been something that I've tried to do on other platforms. Pros It is a great tool that brings your ideas into reality. I've been looking for a tool for 2 years and have tried all sorts Cons I'm not sure yet as I have to try all the functionalities. That said, there is a learning curve, like any tool. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reasons for choosing Brilliant Directories Pricing mainly, but I feel that there are added features that made it attractive. Also, the support is amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Piotr N. Owner - Accountant Accounting ### "Great easy-to-implement platform that fits my needs perfectly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 So far, I am satisfied with the outcome. The instructional videos and articles are beneficial. I am looking forward to adding more members and sharing my resources. Pros Flexibility and endless options. Not only can it serve as a website, but I can also promote my own clients. Cons A setup can take some time, but that was expected, and the team is helpful regarding all the questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Herman S. CEO Education Management ### "A Powerful and Well-Supported Tool for Building and Monetizing Online Directories" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2025 I have been using the tool for a short time, but I keep finding more features that are very useful. It is clear that it is a very mature tool, where a lot of work has been done on both the technical side and the related business side. My plan has been to create a free public directory and then monetize it through advertising and donations, and the tool has supported all of this easily. Also, if I had wanted to start, for example, by charging businesses directly, I could have done that very easily because the tool has those features integrated. It has so many options that I don't even know how to use them, but I started with the basics, and over time I will integrate new functionalities as I need them. Pros What I like most about Brilliant Directories is that I have a team that is constantly supporting my activities: there are regular webinars to clarify doubts and show new features, there is very good documentation, and the technical support team is always willing to help. The team is constantly creating resources that make it easier for us to build our sites and turn them into a truly profitable business. Cons At the beginning, it has a somewhat steep learning curve, although by following the various video tutorials and documentation available in the tool itself and on the website, as well as using the support chat, the time is reduced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Marco A. Director Construction ### "Very Comprehensive and with time easy to use interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 It’s definitely a learning curve as everything in life but I love that you would deal with the headache of other methods building directories like Wordpress which I tried for many years and it was just a headache, can not believe why took me so long to find BD. Pros At first it’s intimidating for no developer person but I really love that they provide with lots of tutorials and constant webinars, that really make it easy to follow Cons I would love to see the new design / front end themes capabilities that they said it’s coming along now that the rest of the back end it’s pretty robust Switched from [ListingProWP](https://www.capterra.com/p/176949/ListingProWP/) More automated interface and not having Wordpress plug ins issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Melanie P. Geschäftsführerin Professional Training & Coaching ### "Super All-in-one Lösung für Community-Plattformen und Business-Verzeichnisse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Intuitives Tool, mit allen Funktionen, die wir für unsere Community-Plattform benötigen. Membership-Pläne, E-Mail-Marketing Tool, Blog-Funktion, digitale Produkte u.v.m. sind in Brilliant Directories standardmäßig integriert. Weitere nützliche Features wie beispielsweise ein Community-Board können über Add-ons einfach integriert werden. Sehr umfangreiche Dokumentation, großes Tutorial Archiv und ein tolles Support-Team ermöglichen selbst Anfängern das schnelle und unkomplizierte Aufsetzen einer eigenen Community-Plattform. Pros Brilliant Directories bietet alles, was wir für unsere Online-Community-Plattform benötigen. Das Tool ist komplex und dabei sehr intuitiv zu bedienen. Überzeugt hat uns auch das tolle Preis-Leistungsverhältnis. Darüber hinaus ist Brilliant Directories DSGVO-konform. Cons Das Design der Templates wirkt etwas altmodisch (alle Vorlagen können allerdings individuell angepasst werden). Switched from [LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/) Fehlende Funktionen (Subscription-Model) und hoher Preis Alternatives considered [Circle](https://www.capterra.com/p/10002260/Circle/) Reasons for choosing Brilliant Directories Unschlagbares Preis-Leistungsverhältnis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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