# Page 8 | Brilliant Directories Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Brilliant Directories the right Membership Management solution for you? Explore 803 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133173/Brilliant-Directories/reviews

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Brilliant Directories

4.8 (803)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Brilliant Directories

## Showing most helpful reviews

Showing 176-200 of 803 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kory B.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "When I need to make Directories for myself or clients, I choose Brilliant Directories! "

July 23, 2021

5.0

Exceptionally well executed and the enjoyment in building sites is increasing as we unlock and learn what it can do.

Pros

I love the backend where it is easy to navigate and you can really customize so much. The support is bar none and the roadmap is quite exciting, but most importantly, i can handle a lot of the setup and config on my own without a lot of tech/dev support.

Cons

There is some learning curve and that is being off-set by the BD team's advancements in the UI UX and Page editor, for example.

Review Source

LR

Luis R.  
President  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "My Great Experience with Brilliant Directories"

September 28, 2019

5.0

It has been exceptional, I love the videos like I told representative, I stay up late at night just watch them. They are great educational tools. The conference calls are great because you get to learn from other entrepreneurs from all over the world. I didn't have that experience with the other company., or maybe they didn't stress it enough as Brilliant directory does. The other great experience I had in the last few days, is the call that I get from the owners of Brilliant directory, representative a co-owner calls me to congratulate me on my site. That tells me that they are paying attention to what new business owners are doing, it tells me that they are not just for our money, but also for the success of our business. That is key!

Pros

I really don't know where to start. There are so many great features that brilliant Directories offer. I love the different themes and ideas that the Brilliant Directory provides for me and my company. I have been with E-directory for several years, and I sometimes feel that they don't want to be bothered, on the other hand, I get the feeling that the owners and staff of Brilliant Directory make me feel that if they don't help us to succeed they won't succeed. That is a great attitude to have in any business. At first, it bothered me about the 15 minutes call they grant us, but after 2 sessions with Representative, he was able to show me how to build my site in less than 15 minutes.

Cons

Cons I can't speak of any. I haven't had any bad experience as of yet I don't foresee any, they are very organized with their product, knowledge, and training.

Reason for choosing Brilliant Directories

I think I already mention above why I cancel my subscription with E-Directory and switch with Brilliant Directory. I wish had discovered brilliant directory years ago.

Review Source

NG

Norma G.  
Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I've just made my second purchase of Brilliant Directories with a second domain."

July 29, 2022

5.0

Building a directory wasn't in my mind until I discovered Brilliant Directories. Brilliant Directories is this kind of product that looks so professional and easy to install and build, it immediately made me think of creative ideas toward building a directory. It has opened my eyes to see the opportunities.

Pros

Brilliant Directories is a very professional-looking online directory. It is easy to build for any online business owner. It includes varying levels of memberships and ads. It includes many options for payment processing with international currencies. I enjoy the excellent, helpful support and the video tutorials and documentation. I'm thankful to the developers for making it so convenient and easy to use.

Cons

I hope the developers will consider adding more direct integrations

Review Source

PP

Phil P.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Over the Top Support"

November 27, 2021

5.0

This particular review is focused on the support from the people at Brilliant Directories versus the product itself (which is excellent!!). All of my interactions have been positive and I have received the help I've needed at the time. From my initial contact with the company via \[SENSITIVE CONTENT\] initially as well as his help in the last few days, the assistance has been excellent. The support team has been very responsive in my experiences with them, when I have had questions about how to do something, or when I have wanted to know "if" I could do something. Their willingness to go beyond has been over the top for me. That doesn't often occur these days and I am thankful.

Pros

Ease of use to get up and running in a short amount of time with the basics for adding members. Fine-tuning does take more time to get into, but is expected. The better prepared and organized you are before getting started, the better.

Cons

There is a learning curve to refine what is needed on a long-term basis, but that is to be expected with going to any new platform. It depends a lot on your model and what you are wanting to do. The upside is that the support and the community are very helpful as you build out your directory, which is very welcomed especially when you are new and maybe not as sure where you are headed with your business.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

I love WordPress but Brilliant Directories includes so many options for what I wanted to do, out of the box, so to speak. It meets my needs without me having to finagle around to get to where I wanted to be.

Review Source

CW

Cristina W.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Software and Awesome costumer service but not efficient support"

November 11, 2016

5.0

I signed up for the system because I can see the potential of the system but I am having difficulties in using more advanced setting due to lack of information and support. 3 stars for ease of Use and 1 star for Customer Support because it is easy mainly to do very basic things demonstrated with the videos provided. It was very easy for me to understand how to implement the menu and add new items to the menu but when I asked support for my menu to be the same as Brilliant Directories demo it took a long time for me to have it done even though I sent the link to the demo the way I wanted. I received the link to the video showing how to manage the menus 3 times even though I was saying that I have learned that already. By now there are a lot of pending things that are not happening in terms of support. The ticket system is not efficient. It takes a lot of time for the ticket to be responded and when responded a lot of times is with another questions and your answer opens another ticket which takes even more time to be responded. Kelvin Vaughan is amazing and promptly responds every time you contact him. A suggestion to improve the awesome service Kelvin provides as representative of Brilliant Directories would be someone in the support team who could take care of everything the client would need to just start right after signing up, because the support is deficient and is not giving the high level of service Kelvin represents and gives on a personal level.

Pros

I wrote in my feedback

Cons

Inefficient Customer support

Review Source

Response from Brilliant Directories

December 1, 2016

Hi Cristina. Thank you so much for your honest feedback. We hear what you're saying and we will do everything we can to improve our customer support. Sometimes our support team gets a bit back logged when an influx of support tickets are submitted, but we are committed to our 24 hour-maximium response times. And while our users wait for a response, we do encourage them to browse our free support center which has hundreds of support documents and video tutorials, along with participating in our community forums. But I absolutely understand where you are coming from and we will be working to improve our customer support. We sincerely thank you for your honest feedback, it's what helps us make our product and support even better. Thank you!

Charles Y.  
Director  
Media Production  
Used the software for: 6-12 months

### "A feature rich SaaS to build a multi-purpose directory"

October 15, 2022

4.0

The overall experience of using Brilliant Directories is rather good. The response from customer support is fast and adequate.

Pros

Brilliant Directories has a lew of features which can be easily added to the directories without having to build from scratch. And the cost to add these features are affordable.

Cons

More customization options should be available. And choice to have hosting by ourselves

Reason for choosing Brilliant Directories

It is more cost-efficient in the long run to use Brilliant Directories over the other choice and there are many features the rest did not have.

Review Source

Pierre-Antoine C.  
Owner  
Internet  
Used the software for: Less than 6 months

### "I am already in love with Brilliant Directory!"

August 2, 2021

5.0

Pros

Very clean and neat admin area where, despite the numerous features and menu, eerything comes easily at hand at the right second we need or thik about it. Very powerful and comprehensive features (for various and versatile "directory and/or membership sites projects). Quite perfect "look and feel" with a modern and effective design (UX, ergonomy,...). Etc... etc...

Cons

Frankly? None if you are searching for a powerful and scalable "directory/membership" platform at such a cheap price!

Reason for choosing Brilliant Directories

I purchased and own both. They all are absolutely wonderful platforms... Yet, Brilliant Directory has a uch longer track record and improvement history...

Review Source

EM

Elvis M.  
Head of IT  
E-Learning  
Used the software for: 6-12 months

### "Simple to use software that our clients like to use"

November 24, 2022

4.0

Pros

Setting up the Consultants directory and deploy to the production was super easy. We had some special requirements, and our developers were able to modify templates with minimum guidance from Brilliant Directory support. Consultants we invited to the directory liked the platform very much and were able to get familiar with it in no time.Our Partner Channel Manager likes the options and analytics insights very much. He finds them a useful and valuable source of information, important for the further development of the Consultant Directory program.

Cons

At some points, we got stuck due to platform limitations and were forced to rely on Brilliant Directory partners, although we have an in-house development team.Some basic features like Sitemap should be included right away in the platform rather than as a payable plugin.

Reason for choosing Brilliant Directories

Both products are pretty much similar in the features they offer and pricing. We went for Brilliant Directories mainly because of the very positive impression from the pre-purchase call with the Directory Website Specialist, who was able to answer efficiently all the questions from our extensive list of requirements.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Super easy to get started! Great software!"

November 24, 2021

5.0

BD will serve as the basis of my consumer-facing website as well the core entry point in a larger sales and marketing funnel.

Pros

I tested this software for a week and compared it with the other software, as well as the WordPress alternatives, BD is the clear winner. Signing up was super easy and the experience of purchase was super easy. \[SENSITIVE CONTENT\] was my account rep and he answered all my questions both via email and vial phone. So far, so good!

Cons

My biggest gripe is the availability to integrate with 3rd party software, but with the recent release of Zapier integrations, this will become a non-issue over time.

Alternatives considered

[eDirectory](https://www.capterra.com/p/149786/eDirectory/)[ListingProWP](https://www.capterra.com/p/176949/ListingProWP/)[Ideal Directories](https://www.capterra.com/p/200229/Ideal-Directories/)

Reason for choosing Brilliant Directories

It's the quickest, most stable way to get started quickly. I'm thrilled with the choice.

Review Source

MS

Mainul S.  
Business Analyst  
Information Services  
Used the software for: Less than 6 months

### "Brilliant Directory is a dream product for directory solution"

September 20, 2019

5.0

I find them very professional in service. Great training materials and documentation.

Pros

The best part of Brilliant Directory is it complete integrated solution looking at almost all aspects needed by the business group, associations or community. Starting from membership to classified, real estate, product catalog almost everything is there to serve a business group or community. Before coming to BD, I have tried many other solution which solves on pieces of the puzzle but does not offer all in one composite platform. Additional features or services integrated in the system, offers extra marketable strength for the client if one looks from the business point of view. From service point of view, i have got answers or solutions within 24hrs in most cases. Did not experience any bugs so far. VIP addons are really powerful and end users never said no when i explained the features to them. Representative always goes extra miles to keep the customer happy and earns our undoubted loyalty.

Cons

Initially price seemed to be on the higher side comparing other solutions in the market. But once started using it and exploring the features, it was worth investing. If one is really intending to be in the business for long time, life price will start making sense. Post moderation feature could have been an integral part from the beginning, but now it is there.

Reason for choosing Brilliant Directories

A features rich integrated solution with great support.

Review Source

TV

Tima V.  
Former Developer  
  
Used the software for:

### "If you are looking for a directory template or software, Brilliant Directories is all you need"

September 16, 2014

5.0

I just want to thank you for the last 8 weeks working with all of you incredibly awesome people at BD. I want to thank you Dennis for finding a great yearly solution, the warm welcome, your vibrant and uplifting personality and your proactive 'it can be done' attitude. I want to thank Gaby for being an incredible first coach, you listened to every concern, always guided me in the right direction and made me truly feel I had a friend holding my hand through those first days Kindness and professionalism are hard to come by these days'and Gaby you have this rare ability I want to thank Esteban who as a developer really eased my mind, was so incredibly willing to help at all hours, his coding talent, and the energy of how much he really is proud of BD. He got me through that time when I was about to throw in the towel. I want to thank Alex 'for her meticulous responses, to every bullet point, her kindness and empathy ' and her professionalism and great organization. I never worried I wouldn't receive a response, and always felt at ease you would always find a way to get everything done. And Oscar ' thank you for the last 'bugs'. As a developer, I need to say, your code is excellent, very light'script-wise etc. And hardly any bugs. I've worked on CMS's with so many scripts (for example Magento) - yours seems light as a feather. The BD template has great SM integration, email templates and member backend - you saved my client thousands of dollars in development fees. If my client takes advantage of your lead generation system - there is no excuse for not having a successful directory. You have supplied all anyone needs for a strong launch. That you don't have a lot info for a developer yet is probably the only thing that was frustrating. It would be nice to see visually what all those widgets are in the backend, but I know that will come in the future. Finally, at some point, Alex said to me, 'Welcome to the BD family' on Skype. It really meant something to me, I actually felt it, and after days of working with you all I realized just how much of a family you all are, how you all respect each other and work so closely and with so much care. That 'Welcome to the BD family' wasn't just a typical business welcome. It was a real thing. I would love to work with you all again. And for sure, I will be recommending BD to other developers

Review Source

RM

Ronnie M.  
owner  
Real Estate  
Used the software for: 2+ years

### "\[SENSITIVE CONTENT\] is an asset"

August 30, 2022

5.0

Love you guys so much. You've allowed me to create a very nice business community.

Pros

I love BD all over but the latest issue with the email changeover was tough for us since we do so much. I don't care when I emailed in \[SENSITIVE CONTENT\] was there to save the day, evenings, and mornings. I'm starting to wonder if she even sleeps haha.

Cons

I wish there were more ways to customize web pages.

Review Source

DF

Doris F.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Brilliant and Caring!!!!"

November 4, 2016

5.0

I'm grateful that I found brilliant directories, the fact that the support team is so patient, understanding, and eager to help my business grow is amazing. I feel like I not only found a great product, but I'm a part of a business family that's down to earth, and genuinely want my business to be successful. I'll never forget what Jason did for me, for anyone to take the time to give valuable help and advice at no cost says a lot to me about that person's character. I'm just so thankful to have found a company that's not all about just making a quick buck off of you, but that really wants to see your business succeed. Thank you so much Jason, and the entire support team, you guys are AWESOME!!!!!

Pros

I like most about this product is the ease of the video tutorials, and the prompt response from the support teams, they really helped me set up my directory with minimal stress.

Cons

I don't like that I'm not able to understand the development side of the software. Things that I'd like to implement into my site I'm not able to, because I don't know how to read codes, and scripts.

Review Source

Response from Brilliant Directories

December 1, 2016

Hi Doris. We can't thank you enough for your amazing feedback. We're thrilled that you've been successful with the software. Regarding the major customizations that may require some coding, we hear your complaints. This is our development teams number one priority at the moment. We truly do appreciate your honest review. It's what helps us continue to improve the software for our amazing users like yourself :)

Jack C.  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Make your life easy with a Brilliant Directory"

June 1, 2022

5.0

The fact that we now have 4 active directory with the optional VIP add-on activated is the ultimate proof that we believe this platform is worth the investment or both time and money.

Pros

We had been looking for a way to build a couple directories to complement our current business. A business partner had recommended this platform a while back. They had also provided us with the opportunity to demo their test platform. The UX is easy to navigate and they have very detailed help files and tons of tutorial videos for most elements. The fact that we now have 4 active directory with the optional VIP add-on activated is the ultimate proof that we believe this platform is worth the investment or both time and money.

Cons

We haven't tried all the add-on yet and might be missing something but from what we've seen so far it looks like the filtering of categories and sub categories and so on could be improved. We also find that the customer facing pages could look better. For example on a 4K monitor only about 1/3 of the screen is used on most pages.

Reason for choosing Brilliant Directories

The back-end appears to be well designed and easy to use. Also, it allows us to keep full control vs Facebook. The fact that it was recommended to us also helped.

Review Source

AG

Andy G.  
freelance  
Animation  
Used the software for: Less than 6 months

### " Honest Review - as requested."

October 27, 2016

5.0

Going to focus in the negative, which is probably want you want to hear. Before I start, I love your product and I'm looking forward to adding more directories in the future. OK, the bad stuff. 1. Reading through previous posts, over a year old I read that restricted access admins still cannot be created - this is essential to a large directory!! 2. Your offer to make a one off payment rather than monthly concerned me initially, regarding credibility and why? Why would any business prefer short term gain rather than a monthly rental? At first this set off alarm bells regarding cash flow, then I came to the conclusion that it is probably due to a high churn rate of directory owners, so hit em big once makes sense. The rolling last month - ending forever this month is a bit cheesy too. Customer support, I deliberately gave you a low rating to make you notice, in reality customer service was great - BUT offering a better level of support to paid members is not encouraging for newbies trying to get their directory functional within the trial period. I did get a reasonable explanation regarding resources, but I still think its not a good idea. Conclusion - love it.............just need to make it work now.

Pros

read previous

Cons

as above

Review Source

Response from Brilliant Directories

December 1, 2016

Hi Andy. Thank you so much for such an honest review. We truly do appreciate it as it's reviews like yours that help us improve our software each and every day. Regarding your concern with implementing a feature to limit admin access for "lower level" admins - that feature is in the pipeline and our development team is working diligently on it. Regarding the one-time payment, I understand your concerns. In fact, we've recently switched over to monthly payment plans and have done away with our one-time payment option. Thank you again for such an honest review. We take everything to heart and we will absolutely be using your review along with every other review to improve our company as a whole, our customer support division, as well as the software itself. Cheers!

BK

Bill K.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Flexible "

April 14, 2021

5.0

I am greatful.i found them. They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue. They come from a solution approach.

Pros

The software is practical and done logically for my everyday business needs. There are so many tools available to help a business owner leverage their online exposure with built in help

Cons

There is so much this does and I have not explored all features. I am hoping to find a feature that allows users to build a network of local businesses and share their network with other users. I would define users as internal and external. Internal are users within the directory that utilize the directory to promote their business where external customers use the directory to search.. if I am a Realtor and have 50 internal customers I am constantly sharing with buyers and seller who are external customers.. I would like to leverage the directory where external customers would get my list of internal customers..

Reason for choosing Brilliant Directories

Brilliant Directories made it easy to do business with. My conversations with \[SENSITIVE CONTENT HIDDEN\] made me want to do business with the company. The technology offered does exactly what I need and my impression of BF is that they will continue to develop additional tools that will help me grow my business.

Review Source

jW

jj W.  
Owner  
  
Used the software for:

### "My opinion of Brilliant Directories"

February 9, 2015

5.0

I would like to share my brief opinion of Brilliant Directories Our team have looked into many directory softwares before we decided on BD. We are experts in WordPress sites and have created and still run a number of WordPress based directories We have purchased 3 FULL licenses from BD as we fully believe this is the best directory software available. BD is 99% ready to go live from the very start, many sites will be able to signup, watch the videos, do some basic changes and off they go. It is the closest directory software thats ready to go straight from off the shelf. We are trying to create directory sites that function slightly different to the majority of directory sites out there, so we are undertaking many customisations in the looks and design and the way it functions. Our development team have found the structure of the BD backend, the access to certain functions and code, is amazingly simple and easy. The more we play around with the system and the code, the more we appreciate what the Brilliant Directory team have created. On the surface the BD admin area is basic. However looking at it in more details you will find that theres a whole world of tweaks, changes and edits that are possible. The system appears to be rock solid, and even when we think we are pushing the system to its limits with code changes, it always functions well. We are extremely happy with our purchase of the FULL licenses, and we have no doubt we will be able to create the perfect directory sites we are aiming to achieve. The only negative we need to make is that we are based in different time zones from the BD team so when we ask a question, we are always a day late in getting a response even if responded by the BD team that same day. I think if the BD team can improve their support reply time scale then the service will be not far from perfect in our opinion I hope that this helps people in some way, and gives some idea of our experience BD team, you guys are nearly there, keep improving the system (as we see you do) and customer service side of things and we think you will go far as a business. Looking forward to launching our sites and creating our directory businesses with you guys.

Review Source

AG

Andres G.  
Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Brilliant minds think alike "

March 25, 2021

4.0

Pros

There are step by step instructions that make no sense and then there is the simplicity and clarity that the folks at Brilliant Directories bring to the table. I’ve now invested in a second Brilliant Directories directory because I know that if I can’t figure something out on my own even after reading their posts, searching their databases, asking the community and watching their awesome videos, that a highly qualified Brilliant Directories support person will be there for me, patiently helping me and making sure all is resolved in a satisfactory manner. The Brilliant Directories software and the Brilliant Directories team, for example \[SENSITIVE CONTENT HIDDEN\] who is awesome and the Solution Center team members are all nothing short of BRILLIANT!

Cons

My biggest challenge has been finding the time and patience to truly get to know and thoroughly understand how large and vast the BD solution really is, how much customization and optimization is possible and how much awesome potential this brilliant solution. really truly offers.

Review Source

DM

Dan M.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "My BD Site experience"

November 17, 2020

5.0

Exceptional with BD people not so great with the partners or ex BD employees - seem the system is held up for ransom from these folks

Pros

Affordable, ease of use, adaptable for several projects I have developed

Cons

That the BD team is reluctant to provide more support and make us poor souls rely on the partners who have found a way to monitize a wonderful product. The support and new features should stay within BD and it could grow even bigger. I would rather pay BD the support fees than people who run away because they are not fully committed to the product - just there to capitilize on something great

Reason for choosing Brilliant Directories

It was the best at the time with support you could talk to

Review Source

AR

April R.  
Publisher  
Publishing  
Used the software for: Less than 6 months

### "Great and Comprehensive Software for Building a Directory!"

August 3, 2022

5.0

My overall experience with Brilliant has been great so far. I love that there is a huge knowledgebase filled with articles and videos to help users create and enhance their directory websites. There is also a large and helpful community of users and Brilliant Directories staff members to help along the way.

Pros

I am impressed with how customizable Brilliant Directories is and how easy it is to create and manage a professional directory website. I love the huge library of add-ons which allows Brilliant Directories users to create a website that meets their specific needs and use cases. Also, the incorporation of customer feedback into developing a mature product is obvious and just one of Brilliant Directories' many strengths. Brilliant Directories makes it fairly easy to create a directory website that looks fantastic and functions well.

Cons

I haven't been using Brilliant Directories for a long time. But, so far there's not much that I don't like about the platform. In the past, I would have said that I'd like to see Brilliant Directories prioritize the ability to connect with other software. But that appears to be changing/improving very soon with the continued development of the API.

Reason for choosing Brilliant Directories

I chose Brilliant Directories because the price was right and because I didn't want to constantly deal with updating plugins. I love Wordpress and use it for other websites, but I wanted an easier yet mature solution that had all of the functionality that I need in an all-in-one type of solution. I also like that the developers constantly work to enhance the product.

Review Source

Ken G.  
Business Development Associate  
Education Management  
Used the software for: 2+ years

### "Very Useful Platform for a Directory Startup"

February 22, 2019

5.0

We could never have gotten our directory up and running with Brilliant Directories, or something like it.

Pros

Brilliant Directories offers all of the features that any directory needs. It's easy to add options such as: coupons, photos, videos, and blogs, as well as different membership levels. Importing and exporting data is also quite simple.

Cons

By necessity, this software is quite complex. This isn't a flaw - it's just the way a quality directory is. It takes time to learn everything that you need to know to get a directory up and running. Consequently, I recommend starting out with a very specific market niche, and a limited number of features. "Bells and whistles" can later be introduced as upgrades.

Review Source

Yakin S.  
Volunteer  
Information Technology and Services  
Used the software for: 2+ years

### "Best software to build a business directory"

February 5, 2019

4.0

Pros

All the tools needed to launch a directory in same day

Cons

More payment gateway options which works in recurring payments is missing. More design of layouts of home, search results and members profile pages required to match today's need..

Review Source

DT

David T.  
Director of Compliance  
Medical Practice  
Used the software for: Less than 6 months

### "Stop Looking Elsewhere"

July 31, 2022

5.0

When it comes to building a membership site or a professional services directory, the range of options available is staggering. But if you've made it this page or have reviewed what Brilliant Directories offers, then look no further. You'll only be wasting more time. Brilliant Directories is a breeze to work with and the results look spectacular. Its feature set is ample, and the organization of its admin center and dashboard is first rate. Everything is layed out in a meaningful way, and the buttons and sections are labeled in plain English. No baffling technobabble and TONS of help videos that walk you through each process so you know exactly what to do. The support staff is awesome, being as friendly as they are helpful. Once you've done research in every other area, you'll quickly see the quality and passion behind this teams product and service. If you're looking to serve any professional niche with a membership site or experts directory, BD provides exactly what you want for the best results.

Pros

The look and stable feel of the platform immediately spells quality of development; the organization of the back end is well thought out; the features enabling the selling of digital downloads, emailing, coupon codes, levels of membership; private member chat, and click-to-call... there's little that's lacking from the package or from available plugin-in functions.

Cons

Initial storage and bandwidth allotments seem to be on the low side, but they know the numbers and assure us that most people never come close to or exceed those levels. Upgrades are always available if needed.

Review Source

KA

Karen A.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "BD is addictive as potato chips"

July 30, 2022

5.0

Been a BD User over 6 years, own 6 sites, sold a lot as an Appsumo Affiliate

Pros

Ease of use, and templates that are pre made

Cons

Wish it was more retail adaptable for members selling products

Review Source

FF

Frank F.  
Founder  
  
Used the software for:

### "Brilliant Directories - The Best the Internet Has to Offer"

December 8, 2014

5.0

I have just activated my second directory with BD. I activated my first one after months of searching for a platform that would meet my needs and the second one after maintaining my impression that a more robust, feature rich and easy to use product for creating your own on-line directory does not exist. - anywhere at any price. Period! Everything required to run a successful and profitable directory site is included and all you need is to work as hard as it as you know you should and you will be light years ahead of the competition. Now, any product, regardless of how good it may be is only as good as the individuals that support it and here is where BD truly shines. The entire staff are knowledgeable, helpful, committed to your success and are loaded with great ideas to help keep you moving forward. The coaches are brilliant (no pun intended). I have the pleasure of working with Patrick who has over time consistently proven himself to be better than anyone I have ever dealt with on any Internet project, since the day the Internet came into being. While I could list many of his outstanding attributes, the most important one is his total honesty followed very closely by his indefatigable positive attitude. On days when I felt overwhelmed and ready to throw in the towel from facing my own shortcomings, a chat with Patrick would quickly get me back on track. He has been indispensable as a partner. Nothing in life is perfect, but this system, especially with all the upcoming features is as close as you will find. Trust me, I know from doing my research. Can you find a less expensive way to get a directory on-line? Absolutely, but it's important to remember that "you get exactly what you pay for." You won't find a bigger bang for your buck, anywhere. This is the Rolls-Royce of directory products and if you feel that you deserve the best - than subscribing to this is a total no-brainer. Thank you Brilliant Directories and Patrick for creating a bright future for me by providing the best suite of tools to help make my dream a reality. All the best to all of us in 2015. Cheers. - Frank

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