# Eventdex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Eventdex the right Registration solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133175/Eventdex/reviews --- Eventdex 4.7 (39) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Eventdex Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews TR Thomas R ceoEvents Services, 2 - 10 employeesUsed the software for: I used a free trial. “I found the process intuitive, user-friendly, and turn-key from an operational perspective.“ February 1, 2024 RM Rekishia M Certified Health Coach Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “On the day of my event their team members were present and technical support ensured that everything ran smoothly.“ August 19, 2021 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corrine T. President Events Services Used the software for: 6-12 months ### "New Jersey Meeting Planning Company - Absolute Events By Corrine" January 11, 2019 5.0 Pros I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool. Cons I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex Review Source EC Emily C. Program Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent Customer Service & Developers - Went Above & Beyond!" August 1, 2023 5.0 Excellent experience with customer service, sales and developers. I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. Cannot say enough positive things about our experience with \[sensitive content hidden\]. Thank you again! Pros Top-notch customer service and extremely responsive team. The developers and project managers worked extremely quickly to help us pull off a last-minute change when we lost our other software vendor and successfully execute a big event seamlessly. When shortfalls with Eventdex programming didn't allow us to do certain things with badge design, the developers helped us come up with solutions. Our customer service experience was unparalleled compared to other vendors we've worked with before. Looking forward to working with Eventdex again for all our future events. Cons Not able to customize and code multiple tickets/badges for multiple events. Had to come up with a workaround for this. A bit difficult when it came to customizing the on-site printing fields & design compared to other vendors we've used before. (We needed to print a variable number of badges per attendee, not just one with a QR code that could be scanned for every event the person attended.) Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Expo Pass](https://www.capterra.com/p/168633/ExpoPass/) Reason for choosing Eventdex Quickest response time, great team + salesman, excellent customer service. User-friendly software and lower learning curve than alternatives on the market. Review Source Response from Eventdex August 7, 2023 Dear Emily C, We sincerely appreciate your kind words, and we are happy to have provided you with first-rate support and excellent customer service throughout the course of your event. Your valuable insights regarding customizing on-site badge printing fields and badge design are truly appreciated. Rest assured, we are actively working on enhancing our platform's capabilities to better cater to the unique needs of our valued clients, like you. Being your reliable event management partner is an honor, and we look forward to helping you with all of your upcoming events. Please don't hesitate to contact our committed team if you ever need help or have any additional suggestions. Best wishes, Team Eventdex NB Neil B. MD Used the software for: 6-12 months ### "I was pleased with the support that the team at Eventdex offered when I signed up." November 17, 2017 3.0 Pros I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good. Cons I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes, Review Source Response from Eventdex May 15, 2018 Hey Neil! We do appreciate when our customer is satisfied with the team and support. Will take into consideration certain views that you have mentioned and also happy to know that you've liked the overall interface and features. OY Omar Y. Account Executive Marketing and Advertising Used the software for: Less than 6 months ### "Great Experience!" October 8, 2019 5.0 Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events. Pros Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience. Cons Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away. Alternatives considered [Momice](https://www.capterra.com/p/161011/Momice/)[Core-Apps](https://www.capterra.com/p/934/Core-Apps/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventdex Better pricing and same features if not more. Review Source RM Rekishia M. Certified Health Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Working with Eventdex Was Exceptional!!!" August 19, 2021 5.0 Working with the Eventdex team truly exceeded my expectations. From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. Their friendly and knowledgeable staff was thorough and helped to answer all of my questions, giving me great peace of mind. On the day of my event their team members were present and technical support ensured that everything ran smoothly. Eventdex provided an impressive platform that allowed virtual attendees to be a part of multiple interactions to include Clubhouse-style rooms and Breakout sessions. Virtual attendees shared that it was as if they were onsite at the actual event. Eventdex provided me with a seamless one-stop system that made managing my event easier to include ticketing, registration and mobile applications. This is my first time working with Eventdex and will most definitely work with them again for future events. The Eventdex team is Awesome! Pros I liked the hybrid capability to host my event. The virtual platform provided a real-life experience as if attendees were present. Cons The software was user friendly and there was not anything that I did not like about it Review Source Response from Eventdex September 2, 2021 Thank you so much for your valuable feedback. RM Rajesh M. Director Events Services Used the software for: 2+ years ### "Excellent customer support" August 18, 2019 5.0 I have used it at 5 events and have no issues at all. It is an inexpensive yet good software. Pros Eventdex offers almost all features at a fraction of cost than other similar software. It is easy to use and heavily customisable. Their customer service is excellent. I have been using Eventdex for 3 years and not even once I had issue with getting timely response from their team. Cons Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those. More simplification (like expensive software such as EventBrite have) will be great. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) EventBrite is too expensive. Review Source Response from Eventdex August 20, 2019 Thank you so much Rajesh! Ryan R. Assistant Professor Higher Education Used the software for: 6-12 months ### "Excellent customer service." April 11, 2018 5.0 Reduced cost and excellent customer service. Pros We really appreciated the adaptability of the software to meet our changing needs. For example, we liked being able to create promo codes to offer reduced rates to conference attendees with special circumstances. Cons We really didn't have any cons using the software. There is always a learning curve when using a new tool, and this one was fairly intuitive from the user's perspective. Review Source Response from Eventdex May 15, 2018 Hey Ryan! Thanks a lot, it's a pleasure to hear a compliment based on our customer support. Knowing that the features and software met your requirements is what we work towards. Ieasha M. J. Special Events Coordinator Research Used the software for: 2+ years ### "I have to give 5 stars all the way across the board. " April 13, 2018 5.0 Pros They are professional, efficient and really masters at what they do. Since working with them, I've introduced several other department heads to them who are now working alongside them. When I need something changed they do so immediately. When I have questions, they respond immediately. When I need adjustments, they work with me to tweak until everything is exactly as needed. They continue to surpass my expectations. Cons I wish they would add a bidding (for auctions) to the software as many corporations are having fundraisers. Review Source VR Verified Reviewer Managing Director Public Relations and Communications Used the software for: Less than 6 months ### "Hercules Team!" December 11, 2018 5.0 They managed to create an automated and customized matchmaking event that was truly on point. The tech team was genius in ensuring all key words provided to them described each of our participants which made for a more accurate and relevant appointment for each person attending the event. Pros Software is truly easy to navigate and the team behind it is FANTASTIC! Cons I cannot really tell you as my usage was very limited which is to our own detriment because I think we could have taken an advantage of the entire program had we made up our minds to use it alot earlier! Review Source Pedro F. Partner, Event Producer & Marketing Director Events Services Used the software for: Less than 6 months ### "A very powerful platform" July 3, 2018 4.0 Excellent price and features Pros The multiple platform feature make it a robust solution for the event industry from a simple registration to matchmaking module. Cons Will be improvement in the future, but definitely the customer service is a A+ team and will be with you in each step. Review Source CD Cathy D. Used the software for: ### "Boothleads software" November 7, 2014 4.0 Boothleads is a great asset to an event. It is fun and easy to use. It's a good way to record info about specific companies and folks that we meet at an event so that we don't forget what was said once we get home. Review Source Response from Eventdex May 15, 2018 Hey Cathy! Thanks for your feedback. Glad to know that the boothleads software matched your expectations! vM venu M. President & CEO Used the software for: 6-12 months ### "excellent" October 13, 2017 5.0 Pros easy to use, totally automated and save good amount of time. It is very reliable and support is great Review Source Response from Eventdex May 15, 2018 Thanks for this review, Venu! Making our software simple and easy to use is what we want for our customers! TP Thomas P. Event Manager Used the software for: Less than 6 months ### "Very friendly and outstanding support. always available and competent" July 31, 2018 5.0 Pros We received 100% the product we needed. simple to use and stabil. customized for our event. great features. Cons there are no cons. Review Source TH Traci H. Manager, UMass Cancer Walk and Community Fundraising Non-Profit Organization Management Used the software for: Less than 6 months ### "Event Check-in " October 13, 2022 5.0 The EventDex team are very professional and attentive. Walked us through the entire process and made this a smooth transition for our first year. Highly recommend EventDex! Pros Integration of our participants into the EventDex software was easy. QR codes easily scanned. We had no back up in our registration lines! Cons There was nothing that we did not like. Honestly the software is simple and effective. Reason for choosing Eventdex We chose EventDex because of the ease of the product and the customer support both pre-event and day of. Review Source KF Kerri F. Event Planner Education Management Used the software for: Less than 6 months ### "Commencement Event Registration and Check-in" June 9, 2022 4.0 Overall, we were happy with our Eventdex experience. Pros We liked the ease of use and generation of a conformation email with our graduates. Cons I did not like how the reporting was split into multiple spreadsheets, with 1000 records each. Review Source DR David R. President & CEO Computer Software Used the software for: 2+ years ### "Eventdex is terrific for events and match making" June 8, 2021 5.0 I’ve used Eventdex for several years now with a non-profit I’m on the board of. The software is very strong and improves each year. They don’t rest on last successes. The support is amazing. Pros Eventdex is easy to use. The new online event, expo booth and match maker functionality is way ahead of others we’ve seen. Cons The admin interface could improve but this hasn’t been a show stopper for us. Review Source LC Leigh C. Project Manager Government Relations Used the software for: 1-2 years ### "OUTSTANDING Support and Event" December 16, 2021 5.0 VERY RESPONSIVE. I had to make a change last minute and they were amazing to work with and so responsive. I was shorthanded and they took every client and worked with them. BEST SERVICE EVER! Pros The Eventdex Software was great, easy to use, support was so responsive Cons Eventdex worked great - last minute clients were not able to secure the appointments that they wanted however that was not Eventdex - that was the client Reason for choosing Eventdex Responsiveness, cost, great service and support Review Source DE Donna E. Project Director Used the software for: 2+ years ### "Eventdex is one of the best companies we have ever worked with. They have a highly responsive staff" April 11, 2018 5.0 It's very easy to use and allows the user to work with the problems with minimum time and resources. Pros It's easy to use and interfaces very well with our needs. The scheduling function is awesome. It allows our companies and partners to schedule their meetings with no assistance thus reducing time and resources. In addition, if there are any snags in scheduling, the Eventdex staff takes care of your needs immediately. Cons There is nothing that I don't like about the software. We have used this software for numerous matchmaking events and have not had any problems. Review Source Response from Eventdex May 15, 2018 Hey Donna! Thanks for such a warm review! Hope you continue to keep us in mind for your future matchmaking events too :) CG Christopher G. Consultant Hospital & Health Care Used the software for: 1-2 years ### "User Friendly" April 5, 2022 5.0 Good Pros Pretty easy to use after tutorials and trial and error Cons You need an extended tutorial in order to get use to the all of the functions available Review Source TR Thomas R. ceo Events Services Used the software for: I used a free trial ### " The BEST end-to-end Strategic, Meeting Scheduling management solution, and overall execution in the marketplace" February 1, 2024 5.0 Pros I found the process intuitive, user-friendly, and turn-key from an operational perspective. Also, I cannot say enough about their professionalism and onsite and post-meeting follow-ups. They exceed expectations (ten stars) in many aspects of multiple support and service offerings. Cons There was nothing that I could report in his area. Review Source AR Anu R. Business Development Information Technology and Services Used the software for: 2+ years ### "I have used this app at various events and find it very easy to use " April 23, 2018 5.0 Pros I like the product because it is extremely simple and intuitive. Furthermore, the people behind the product are always there to immediately address all issues and are so polite about it - outstanding customer support Cons Initially (2 years back) there were a few bugs but I have had no problems in any of recent uses in the past year. Review Source AT Alisha T. Associate Director Education Management Used the software for: Less than 6 months ### "Better than Chick-fil-A" February 20, 2024 5.0 It was absolutely phenomenal. They provide exceptional customer service. Pros The customer service, attentiveness, and timeliness. Cons There was nothing that I disliked about Eventdex. Review Source SS Sandeep S. Business development Used the software for: 2+ years ### "A great product!" August 9, 2017 5.0 Pros We started using Booth Leads to manage our Connecticut Business Matchmaker event in 2014. We manage both event registrations and schedule 1:1 meetings between participants. Booth Leads made this easy and we received great feedback from participants on the new system. Customer service has been excellent . highly recommend! Review Source Response from Eventdex May 15, 2018 Hey Sandeep! Glad to hear that the boothleads software worked well for you, we really appreciate these kind words! WA Wagner A. Assistente de faturamento Human Resources Used the software for: I used a free trial ### "Avaliação eventdex minha experiência" December 12, 2022 4.0 Eu gostei bastante, apesar de algumas criticas, mas indicaria para outra pessoa. Pros Muito fácil de entender o software, muito bem explicado e direcionado para as páginas. Cons Poderia ser um pouco mais rápido e o atendimento ser menos demorado. Review Source VL Vivian L. Assistant Manager International Trade and Development Used the software for: Less than 6 months ### "A powerful software that enable hassle-free business matching event!" July 31, 2018 5.0 Pros Eventdex - Matchleads is a very useful platform for supporting business matching events. From administrators' point of view, it streamlined work processes and allowed the team to achieve more with less human resources and tightened time-frame. The system flexibility allowed customisation to support our unique requirements. Users also found the platform easy to use as the interface design is simple and intuitive. The support team is also highly responsive to our enquiries and requests. We would recommend this software to other event organisers. Cons The data import process can be fine-tuned so that administrators can have full control. The matching logic can also be enhanced to allow tripartite meetings. 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