---
title: "Eventdex Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Eventdex Software - reviews, pricing plans, popular comparisons to other Registration products and more."
source_url: "https://www.capterra.com/p/133175/Eventdex/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Eventdex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eventdex

## What is Eventdex?

Eventdex is the #1 event management software for event professionals to get more done in less time. our event management platform helps you simplify event planning for all your virtual, hybrid, and in-person events. Eventdex’s event management system includes a cache of features, ranging from event ticketing, event registration, on-site event badge scanning, self-event check-in, onsite event badge printing, lead retrieval, B2B matchmaking, event gamification, language interpretation, etc.

## What is Eventdex used for?

[Registration](https://www.capterra.com/registration-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Event Management](https://www.capterra.com/event-management-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$1

Per User, One Time

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Eventdex?[Manage this product listing](https://www.g2.com/products/eventdex/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eventdex

4.7 (39)

VS.

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting Price

$1

Per User, One Time

Starting Price

$7000

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (39)

Ease Of Use

4.6 (164)

Value For Money

4.8 (30)

Value For Money

4.7 (143)

Customer Service

4.8 (38)

Customer Service

4.8 (160)

## Eventdex alternatives

[4.4 (394)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (128)](https://www.capterra.com/p/161367/Eventsquid/reviews/)

Starting price

$4725.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (40)](https://www.capterra.com/p/196600/A2Z-Events/reviews/)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## FAQs about Eventdex

Overview

### Which roles and teams benefit most from Eventdex?

Eventdex is most used by event managers, planners, producers, and special events coordinators managing registration, attendee check-in, and event logistics. Project and program managers coordinate timelines and participant communications, while marketing and business development teams support promotions and lead capture. Executives and directors oversee event performance and fundraising activities.

Answer based on 37 reviews

Overview

### What company size and specific industries is Eventdex built for?

Eventdex is designed for organizations in the event industry, including B2B corporate event teams, event planners, pharmaceuticals, universities, Hosted Buyer Programs, Mentor-Protege Programs, and groups managing virtual, hybrid, and onsite events. It fits businesses and institutions that plan and run professional events across these sectors.

Features and Usability

### What are the key features of Eventdex?

Eventdex offers event registration, ticketing, and attendance management, plus badge printing, QR code and barcode scanning, and mobile check-in. It also includes attendee profiles, segmentation, and tracking, along with real-time analytics, email reminders, agenda management, and tools for virtual events such as live streaming and virtual lobby.

Integrations

### Which third-party tools and platforms does Eventdex integrate with?

Eventdex integrates with Mailchimp, PayPal, Salesforce Sales Cloud, Stripe, Twilio, Zapier, and YouTube, plus B-Com Event Technologies, Mux Video, Streamyard, TouchNet Payment Systems, Vonage Business Communications, Walls.io, Postman, GrowthZone, and authorize.net. These integrations cover email marketing, payments, CRM, video, communications, and automation.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Eventdex offer?

Eventdex provides in person training, live online sessions, webinars, documentation, and videos. These formats support different learning needs, with live sessions and webinars for guided instruction, documentation for written reference, and videos for self-paced viewing and feature review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Eventdex offer?

Eventdex provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, helpful, and attentive, with quick problem-solving during setup and event changes. Some also note that technical issues are handled promptly and with clear guidance.

Answer based on 9 reviews

Ease of use

### How easy is Eventdex to use for event management?

Eventdex makes core event registration, lead capture, and attendee tracking easy for most event teams. Administrators and exhibitors often find the interface intuitive, while responsive support helps resolve setup issues. Some users find HTML editors, templates, badge layouts, and multi-event ticket customization less straightforward and may need training or workarounds.

Answer based on 12 reviews

## Features

AI summary

Based on 3,812 Registration reviews

Capterra data shows that buyers of registration software rank the following features as their top priorities:

-   **Online Registration** (**67%** of reviewers rated this feature as critical)
-   **Registration Management** (**60%**)
-   **Payment Processing** (**55%**)

Eventdex supports all three features that reviewers identify as most important: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses collect sign-ups online, manage attendee details more efficiently, and process payments in one place, allowing teams to run events with less manual work and better control over the registration process.

Online Registration

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Real-time registration over the web

Registration Management

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Mobile Access

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Attendee Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Reporting/Analytics

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Eventdex 144 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Development: Build unique software tools based on your specific requirements
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Breakout Rooms: Sub-room created within virtual meeting/class
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Class Registration: Online registration for classes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Data Management: Searchable repository of information about clients
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Marketing: Plan marketing campaigns for events
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- For Virtual Events: Designed for events that occur online
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Event: Utilize the same app for multiple events
- Multi-Language: Manage and support multiple languages
- Networking: Discover and connect with speakers and attendees at an event
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- QR Codes: Matrix barcode that stores information
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Room Block Management: Book and manage rooms at an event
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Speaker Management: Discover speakers and manage their details, booking and time.
- Speaker Profiles: List information about event speakers
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Brokering: The resale of tickets based on demand and availability
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Video Conferencing: Connect with meeting participants remotely over video
- Video Streaming: Allows users to view videos without downloading media files
- Virtual Lobby: Virtual waiting area for attendees
- Visitor Registration: Make a list and register visitors
- Visitor Tracking: Track visitors and purpose of visits
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (31)

4.7

Based on 31 reviews

## Pricing

Value for money

4.8 (30)

Free Trial

Free Version

Basic

$1.00

Per User,One Time

Value for money

4.8 (30)

4.8

Based on 30 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Postman](https://www.capterra.com/p/188497/Postman/)[

Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (38)

4.8

Based on 38 reviews

## User reviews

Overall rating

4.7

Based on 39 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(30)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

President

Used the software for: Less than 1 year

### "New Jersey Meeting Planning Company - Absolute Events By Corrine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 14, 2019

Pros

I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool.

Cons

I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Program Manager

Used the software for: Less than 1 year

### "Excellent Customer Service & Developers - Went Above & Beyond!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

Excellent experience with customer service, sales and developers. I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. Cannot say enough positive things about our experience with \[sensitive content hidden\]. Thank you again!

Pros

Top-notch customer service and extremely responsive team. The developers and project managers worked extremely quickly to help us pull off a last-minute change when we lost our other software vendor and successfully execute a big event seamlessly. When shortfalls with Eventdex programming didn't allow us to do certain things with badge design, the developers helped us come up with solutions. Our customer service experience was unparalleled compared to other vendors we've worked with before. Looking forward to working with Eventdex again for all our future events.

Cons

Not able to customize and code multiple tickets/badges for multiple events. Had to come up with a workaround for this. A bit difficult when it came to customizing the on-site printing fields & design compared to other vendors we've used before. (We needed to print a variable number of badges per attendee, not just one with a QR code that could be scanned for every event the person attended.)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

MD

Used the software for: Less than 1 year

### "I was pleased with the support that the team at Eventdex offered when I signed up."

3.0

November 20, 2017

Pros

I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good.

Cons

I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Account Executive

Used the software for: Less than 1 year

### "Great Experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2019

Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events.

Pros

Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience.

Cons

Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Certified Health Coach

Used the software for: Less than 1 year

### "Working with Eventdex Was Exceptional!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2021

Working with the Eventdex team truly exceeded my expectations. From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. Their friendly and knowledgeable staff was thorough and helped to answer all of my questions, giving me great peace of mind. On the day of my event their team members were present and technical support ensured that everything ran smoothly. Eventdex provided an impressive platform that allowed virtual attendees to be a part of multiple interactions to include Clubhouse-style rooms and Breakout sessions. Virtual attendees shared that it was as if they were onsite at the actual event. Eventdex provided me with a seamless one-stop system that made managing my event easier to include ticketing, registration and mobile applications. This is my first time working with Eventdex and will most definitely work with them again for future events. The Eventdex team is Awesome!

Pros

I liked the hybrid capability to host my event. The virtual platform provided a real-life experience as if attendees were present.

Cons

The software was user friendly and there was not anything that I did not like about it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "Excellent customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2019

I have used it at 5 events and have no issues at all. It is an inexpensive yet good software.

Pros

Eventdex offers almost all features at a fraction of cost than other similar software. It is easy to use and heavily customisable. Their customer service is excellent. I have been using Eventdex for 3 years and not even once I had issue with getting timely response from their team.

Cons

Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those. More simplification (like expensive software such as EventBrite have) will be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Assistant Professor

Used the software for: Less than 1 year

### "Excellent customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2018

Reduced cost and excellent customer service.

Pros

We really appreciated the adaptability of the software to meet our changing needs. For example, we liked being able to create promo codes to offer reduced rates to conference attendees with special circumstances.

Cons

We really didn't have any cons using the software. There is always a learning curve when using a new tool, and this one was fairly intuitive from the user's perspective.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Special Events Coordinator

Used the software for: 3-5 years

### "I have to give 5 stars all the way across the board. "

5.0

April 16, 2018

Pros

They are professional, efficient and really masters at what they do. Since working with them, I've introduced several other department heads to them who are now working alongside them. When I need something changed they do so immediately. When I have questions, they respond immediately. When I need adjustments, they work with me to tweak until everything is exactly as needed. They continue to surpass my expectations.

Cons

I wish they would add a bidding (for auctions) to the software as many corporations are having fundraisers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Managing Director

Used the software for: Less than 1 year

### "Hercules Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2018

They managed to create an automated and customized matchmaking event that was truly on point. The tech team was genius in ensuring all key words provided to them described each of our participants which made for a more accurate and relevant appointment for each person attending the event.

Pros

Software is truly easy to navigate and the team behind it is FANTASTIC!

Cons

I cannot really tell you as my usage was very limited which is to our own detriment because I think we could have taken an advantage of the entire program had we made up our minds to use it alot earlier!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pedro F.

Partner, Event Producer & Marketing Director

Used the software for: Less than 1 year

### "A very powerful platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 5, 2018

Excellent price and features

Pros

The multiple platform feature make it a robust solution for the event industry from a simple registration to matchmaking module.

Cons

Will be improvement in the future, but definitely the customer service is a A+ team and will be with you in each step.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133175/Eventdex/reviews/)

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