# The Receptionist for iPad Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Receptionist for iPad Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/133191/The-Receptionist-for-iPad

---

# 

 The Receptionist for iPad Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

The Receptionist for iPad

## What is The Receptionist for iPad?

The Receptionist for iPad, now Sign In App, is a cloud-based solution designed to streamline visitor management for businesses. It offers customizable check-in and check-out procedures, real-time visitor tracking, and integrates with security systems. The platform allows businesses to display custom messages, capture visitor information, and print badges on-site, enhancing both visitor experience and security. The system's real-time tracking provides insights into visitor access, aiding in security and compliance. Its integration capabilities connect with various access control systems, boosting security and efficiency. The interface ensures a smooth experience for visitors and staff. Robust reporting features enable data-driven decisions.

## What is The Receptionist for iPad used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Recognitions

Best ease of use

Overall rating

Based on 328 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$630

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Visitor Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Visitor Management / 2026

## The Receptionist for iPad alternatives

Highest Rated

[4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Archie](https://www.capterra.com/p/241184/Archie/)

[4.8 (85)](https://www.capterra.com/p/241184/Archie/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241184/Archie/)

[Vizito](https://www.capterra.com/p/147970/Vizito/)

[4.7 (169)](https://www.capterra.com/p/147970/Vizito/reviews/)

Starting price

$29.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147970/Vizito/)

[View all alternatives](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/alternatives/)

## FAQs about The Receptionist for iPad

Overview

### What problems does The Receptionist for iPad solve?

The Receptionist for iPad solves front-desk coverage gaps, paper sign-in logs, delayed host notifications, and weak visitor tracking by digitizing check-in, badges, document signing, and alerts. Office managers, clinics, schools, secure facilities, and multi-tenant workplaces use it to improve lobby flow, compliance records, after-hours coverage, and visitor privacy.

Answer based on 230 reviews

Overview

### Which roles and teams benefit most from The Receptionist for iPad?

The Receptionist for iPad is most used by office managers, coordinators, and executive assistants who streamline visitor check-ins, notifications, and front-desk coverage. IT managers and systems administrators support secure setup and device management, while operations, HR, and business leaders use it to improve guest flow, workplace security, and administrative efficiency.

Answer based on 272 reviews

Overview

### What company size and industries is The Receptionist for iPad built for?

The Receptionist for iPad is built mainly for small businesses, which make up 72% of reviewers, and appears most often in consumer goods, construction, and health, wellness and fitness at 5% each. It also serves education, legal, manufacturing, financial services, and software teams, primarily for visitor management.

Answer based on 328 reviews

Features and Usability

### What are the key features of The Receptionist for iPad?

The Receptionist for iPad offers core visitor management with self check-in/check-out, visitor logs, and pre-registration. Reviewers also highlight differentiators such as customizable forms and branding, SMS and email host notifications with backup alerts, badge printing and digital signatures, plus multi-location setup and reporting for compliance and front-desk tracking.

Answer based on 113 reviews

Pricing

### How much does it cost and what fees or limitations are included?

The Receptionist for iPad starts at $630/year flat rate for the Core plan, with Enhanced at 1260/year and Pro at 1890/year; Executive is custom-priced. A free trial is available. Reviewers often call it affordable and cost-effective, though some small teams say pricing feels steep and note it only works on iPads.

Answer based on 39 reviews

Integrations

### Which third-party tools and platforms does The Receptionist for iPad integrate with?

The Receptionist for iPad integrates with 10 third-party tools, with reviewer-confirmed connections to Slack, monday.com, and HubSpot CRM. Its catalog also includes Airtable, Google Drive, Microsoft Teams, OneDrive, Twilio, and Zapier, covering team communication, CRM, file storage, and workflow automation.

Answer based on 18 reviews

Getting Started and Support

### What training and onboarding options does The Receptionist for iPad offer?

The Receptionist for iPad provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for setup and feature review.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does The Receptionist for iPad offer, and how do users rate the experience?

The Receptionist for iPad offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, accessible, and effective, with helpful troubleshooting, quick resolutions, and responsive live assistance. A few mention occasional delays tied to support hours or unresolved fit for specific feature needs.

Answer based on 113 reviews

Security

### How does The Receptionist for iPad handle data security and access control?

The Receptionist for iPad uses locked-door workflows, touchless sign-in, visitor tracking, badge printing, and text, email, or Microsoft Teams alerts to control access and improve visibility into who is onsite. It also supports security agreements, NDAs, safety documents, and cloud storage of completed forms, though some reviewers wanted stronger family sign-in security.

Answer based on 17 reviews

## Who uses The Receptionist for iPad?

Based on Capterra reviews from the past 6 years

Company size

Based on 114 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 114 reviews

Administrative

41%

Administrative

41%

Human Resources

14%

Construction

9%

IT & Software Development

5%

Others

32%

Top industries

Based on 114 reviews

Mental Health Care

27%

Construction

27%

Health, Wellness and Fitness

20%

Non-Profit Organization Management

13%

Other

13%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Visitor Tracking

4.9 (65)

63.08% of 65 reviewers that rated this feature as important or highly important

It gives you a reliable way to log, monitor, and report visitor activity. Users think the integration with Monday.com and HubSpot is helpful, and they value easy data export, audit readiness, and emergency visibility, though a few mention lag during heavy traffic.

Alerts/Notifications

4.7 (63)

66.67% of 63 reviewers that rated this feature as important or highly important

The Receptionist for iPad offers timely alerts via email, text, Slack, Outlook, and Teams. Reviewers indicate notifications are fast and customizable, helping staff respond quickly, though some wish for more customization and note not everyone receives alerts instantly.

Self Check-In/Check-Out

4.8 (62)

85.48% of 62 reviewers that rated this feature as important or highly important

With this capability, you streamline visitor entry and save staff time, even in unmanned lobbies. Reviewers appreciate its intuitive interface, ease for tech-challenged guests, and the ability to customize instructions, though some mention visitors sometimes forget to check out.

Registration Management

4.7 (48)

66.67% of 48 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Pre-Registration

4.5 (33)

51.52% of 33 reviewers that rated this feature as important or highly important

Manage the pre-registration process

Contact Management

4.5 (31)

61.29% of 31 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

The Receptionist for iPad 22 features

Define levels of authorization for access to specific files or systems

The Receptionist for iPad offers timely alerts via email, text, Slack, Outlook, and Teams. Reviewers indicate notifications are fast and customizable, helping staff respond quickly, though some wish for more customization and note not everyone receives alerts instantly.

Create, manage, and print wearable badges

Manage, organize, and store contact information

Customize contracts and forms to collect specific information

Electronic signing method that validates the authenticity and integrity of a digital document

Manage, store and organize emails within the system or via third-party apps

Scan and validate an ID barcode

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Capture photos for any type of use case

Manage the pre-registration process

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

With this capability, you streamline visitor entry and save staff time, even in unmanned lobbies. Reviewers appreciate its intuitive interface, ease for tech-challenged guests, and the ability to customize instructions, though some mention visitors sometimes forget to check out.

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Profiles of users providing basic information

It gives you a reliable way to log, monitor, and report visitor activity. Users think the integration with Monday.com and HubSpot is helpful, and they value easy data export, audit readiness, and emergency visibility, though a few mention lag during heavy traffic.

View and track activity related to an individual, transaction, etc.

Features

4.5 (270)

4.5

Based on 270 reviews

## Pricing

Value for money

4.7 (256)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/pricing/)

Core

$630.00

Flat Rate,Per Year

It includes:

-   Core visitor management
-   Email & chat support
-   Companion app
-   Safety + evacuations

Enhanced

$1,260

Other,Per Year

It includes:

-   Adds 20 Enhanced features
-   Pre-visit registration portal
-   ID scanning
-   Spaces
-   Time & attendance
-   Onboarding sessions
-   Unlimited SMS

Pro

$1,890

Other,Per Year

It includes:

-   Includes everything from Core + Enhanced
-   SSO and SCIM
-   Bespoke onboarding
-   Account manager
-   Telephone support

Value for money

4.7 (256)

4.7

Based on 256 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)

## Support, customer service and training options

Customer Service

4.9 (308)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (308)

4.9

Based on 308 reviews

## User reviews

Overall rating

4.8

Based on 328 reviews

Filter by rating

5(263)

4(58)

3(6)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Sara W.

Owner

Mental Health Care

### "Receptionist review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 26, 2026

Pros

User-friendly; options to contact the provider by phone and email are nice. It's been consistent with no glitches.

Cons

A bit pricey. It would be nice if it was more affordable but it is still worth keeping for the moment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Melissa B.

Clinical Director

Mental Health Care

### "What a convenience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2025

I appreciate the personal service via email and chat while we were deciding when to implement the system.

Pros

Since doubling our office space and increasing the number of clinicians that receive clients, The Receptionist allows us to know exactly when our client is in the lobby. No more wondering or double checking! We also love how we can make the check in message warm and friendly. Very user friendly too!

Cons

I would love to have a less expensive option of an iPad, where the only function is The Receptionist. So I am using an old iPad of my own.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Arleen D.

Executive Assistant, Client Relationship Mgt

Real Estate

### "Highly Recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2025

Great experience and it has really made a difference with greeting individuals that come into our office.

Pros

Great customer experience. It is very user friendly for the guest checking in and has help reduce any confusion in the office or having multiple people go to greet that person.

Cons

It cannot always be modified to fit our needs. As an example depending on what type of button is used, the back office may NOT be able to "claim the visitor." This puts us back to having more than one person getting up to answer the door. There is a bit of a learning curve to learn the way the system works on the back end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kimberly S.

Human Resources Generalist

Warehousing

### "100 out of 100!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2025

The experience working with this product has been flawless! From the initial set up to date, the experience has been fantastic!

Pros

What I enjoy most about The Receptionist is the fact it keeps a daily log of who checks in. Working in an ITAR facility, this is a mandatory function for reporting purposes.

Cons

To date, I have not found anything to not like about this product. It has met all of our requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Samantha D.

Director of Operations

Mental Health Care

### "Director of Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2025

The seamless process has not only enhanced client satisfaction but also improved the efficiency of the office operations

Pros

Our practice greatly values the feature that notifies clinicians when a client has checked in on the iPad. This functionality ensures smooth transitions and allows for more efficient time management. We also love how the iPad allows clients to leave feedback about their experience, providing valuable insights that help us continually improve our services.

Cons

At this time, we do not have any cons to report regarding the RECEPTIONIST or the systems in place..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Susy M.

Executive Assistant

Commercial Real Estate

### "Great "virtual receptionist" when a live receptionist is not monetarily feasible."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

Our experience has been excellent - this provides what we need, for a reasonable price, and is very easy to set up and use!

Pros

This product really filled a need for us at a building that doesn't have a live receptionist. We still wanted our tenants to be able to be notified when they had a client/customer, and this works perfectly for that need. We also wanted our tenants to be notified immediately when they received packages. With the Receptionist for iPad, they are notified by either an email or as a text message (whichever they prefer) right away so they can retrieve their packages without delay. We love having the knowledge that our tenants are still being taken care of when we are not able to be at the desk. It is cost effective, and very easy to program/edit. Great customer service as well!

Cons

So far, there are no cons for us. An update caused it to go down for a brief while, but they worked quickly to fix the issue, and also communicated with us throughout the process with updates!

Alternatives considered

[Greetly](https://www.capterra.com/p/225877/Greetly/)

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Reasons for choosing The Receptionist for iPad

The Receptionist for iPad fit our needs better. Greetly and Envoy were more expensive and seemed to be geared more toward a single large company, and couldn't accommodate our building with multiple smaller tenants.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sany C.

Facilities Administrator

Information Technology and Services

### "User Friendly and Versatile App "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2025

very positive experience since the beginning. Sales director is very knowledgeable and the onboarding team is also helpful. Not many visitor management software supports IPA as this is the critical function we need for our company, and The Receptionist was happy to help working with our other vendor.

Pros

user friendly and intuitive surface, reasonable price and good customer support. Sales team are pretty helpful as well.

Cons

only supports Apple devices for now. Hopefully it can support other OS so the hardware costs could be lower

Switched from

[FacilityOS](https://www.capterra.com/p/150781/FacilityOS/)

previous products were too expensive, and service was bad, slow responding time, account manager not reachable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nicole S.

HR Director

Non-Profit Organization Management

### "Reliable & Affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

It has been a positive experience. From demo to use, we have had nothing but good experiences.

Pros

The functionality and cost. Being a small to mid-sized nonprofit, The Receptionist for iPad was within our budget and meets our needs.

Cons

The Receptionist has met our needs. We have no complaints about the product or customer service.

Alternatives considered

[Greetly](https://www.capterra.com/p/225877/Greetly/)

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Reasons for choosing The Receptionist for iPad

Functionality and price. Although the functionality among devices was similar or the same, it was the cost that led us to pick The Receptionist. We needed something simple and lower cost, as we are a nonprofit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

UM

Unikka M.

Owner

Legal Services

### "It's An Ok Product "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 24, 2025

Overall I've had a good experience with The Receptionist. The current price fits the product.

Pros

Capture the customers name, email, phn# and the voice prompts.

Cons

Dont have the availability to cature phone numbers correctly, dont have the availability to send sms to only certain customers, dont have availability to log customers out without stating they had an appointment, and limit analytics.

Switched from

[Excel Analyzer](https://www.capterra.com/p/170910/ExcelAnalyzer/)

Needed an automated system that was faster

Alternatives considered

[Greetly](https://www.capterra.com/p/225877/Greetly/)

Reasons for choosing The Receptionist for iPad

Price and what was offered over the competitor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Taylor K.

Power Engineer

Hospitality

### "Receptionist Pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 19, 2024

my overall experience has been great, I haven't been using it for a long time so I'm still learning my way around the software but overall great and beneficial to me so far!

Pros

The program is user friendly and helps make my day at work flow easier!

Cons

not much negative to say, could use some tweaks but very minimal issues found.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/)

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