Who Uses This Software?

From offices with just a few employees to others over 50,000, The Receptionist for iPad is used by hundreds of businesses around the globe.


Average Ratings

182 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
    See pricing details
  • Pricing Details
    Free trial, no credit card required. Instant access. Try it today.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • The Receptionist
  • thereceptionist.com/
  • Founded 2012
  • United States

About The Receptionist for iPad

The most versatile, effective and easy-to-use Visitor Management system available! From offices with just a few employees to others over 50,000, the app is used by thousands of businesses around the globe. Whether you are looking for a simple visitor logging system to track your visitor traffic, or require a fully configurable, SMS and email based, two-way communication system with badge printing, The iPad Receptionist can solve your specific office needs.


The Receptionist for iPad Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

The Receptionist for iPad Reviews Recently Reviewed!


An experience worth far more than the cost.

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There is not enough space to say all the Pros with the receptionist. The most astounding and remarkable feature of The Receptionist is the customer service and support. In the several months I've been using it, I've never had to wait more than 5 minutes for a problem solution. The problems are solved almost immediately, and if they can't be, we figure out an alternate solution to the problem at hand.

Furthermore, this is a company that actually LISTENS and DEPLOYS suggestions. I've submitted several suggestions to them, and almost all of them have been implemented. If the suggestion benefits the overall experience of the customers, it gets added very quickly! In the years I've spent in IT and using dozens different applications and software, this is one that actually listens to it's customers and works very close with them to ensure everyone is happy.

There's an abundance of different features you can customize to what you need your receptionist to do. We use 2 for lobby "visitor" check-in, and one for the shipping department for truck drivers to check in and clock their time. It's incredibly versatile!

Cons: For an advanced user, some features feel a little bit limited, however they are quickly working on improving functionality of certain features to make it even more versatile! There aren't many cons I can come up with!

Overall: Automation, cost savings from using paper visitor logs, and ease of use!

Vendor Response

by The Receptionist on January 08, 2018

Hello Ian,

All I can say is Wow! I can't tell you how happy, as the president of the company, to read your review. What a way to start off a Monday morning. :-)

We are honored to have Autoneum as a member of The Receptionist Family. You obviously know where to reach us if you need anything and I am including my personal information so feel free to reach out anytime.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Fantastic from start to finish!

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The entire software really is superb, I cannot fault it. I have had many of our visitors remark on its simplicity.

All in all, I have found my user and administrator experience excellent. That's from my first inquiry about the software, straight through to delivery, including iPad and printer!

And the support, which for me is the strongest attribute, is absolutely outstanding. I have found the support to be responsive, professional, patient and polite. And with me being in the Republic of Ireland, that's all with a time difference.

I have for the most part been dealing with the lovely customer service agent, who has been brilliant, but that said, any other operator I have been in touch with have equally been as helpful and obliging.

On a few occasions, I have also used the extremely useful notes and guidelines and they are spot on, so accurately written and easy to follow.

The value for money is amazing and with unlimited everything, you simply can't beat this product. So simple to use as a guest and so easy and straight forward to use as an operator.

I highly recommend The Receptionist to any business looking to introduce a visitor management system.

Cons: There is nothing I dislike about The Receptionist BUT if I had to choose one thing, the only con I can come up with (and it really is not a big deal) is that our logo doesn't print out in its full colour.

Overall: Professionalism, Health & Safety compliance, value for money!!

Vendor Response

by The Receptionist on November 02, 2017

Hi Sinéad,

Wow! Thank you so much for your very nice compliments. I have shared your review with our entire team.

We are proud to count Control Equipment Limited as a new member of The Receptionist Family in the Republic of Ireland. :-)

Let us know if there is anything more we can do for you and your team.

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

We are using this in a school setting and it is very helpful in helping us to keep track of visitors

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customer support is fantastic! Can't stress that enough. The ease of use and keeping track of our visitors is very helpful and works great. A lot of our visitors are impressed with the use of technology to keep track of things. The use of printable badges helps everyone to know who is on campus and why, great product on that end.

Cons: One of the main reasons we chose this product was for attendance tracking. There was very little follow up on whether this product was capable of handling this for us aside from the initial sales pitch where we were sold on the idea it could. After a few months there was no clear resolution made from The Receptionist side and it was determined from our side that it was not able to support this need. We were sold three accounts and only needed two, one for each of our locations. The transition to this product would have been better had these issues been addressed better to start.

Overall: Security and peace of mind in knowing that we have a way to know who is on campus at all times.

Vendor Response

by The Receptionist on August 28, 2017

Dear Kevin,

First off let me apologize. I am sorry that your pre-sales experience with our partner was not up to our standards. I am actively looking into this and I promise to get back in touch with you.

Setting that aside I am so glad that the software is working well for you and Port View and that you have experienced our Radical Support.

Thank you for being a member of The Receptionist Family!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

TDK-Lambda Americas Inc.

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: None of the other systems tested came close to being competitive in regard to cost and customer service. Another feature we like is the system is regularly being updated with improvements and more options. The people that we have spoken with and emailed at the company give us a real feeling that they care about your needs as a customer.

Cons: The only issue we have had has been that our badge printer is networked and for some reason it occasionally goes to Wifi mode and badges will not print, but the system still notifies the host.

Overall: Before choosing iPad Receptionist we tried 3 other major Visitor Management software systems. We downloaded their free trials (typically 30 day) and purchased some equipment (ipad & badge printer) to have real world experience with all of them. Out of all of them, iPad Receptionist was by far the easiest to set up for the administrator of the system. The visitor sign in/sign out and host notification processes are both intuitive and reliable.

Recommendations to other buyers: Sign up and try it, you wont be disappointed.

Vendor Response

by The Receptionist on July 18, 2016

Hi Derek,

Thank you so much for your very nice review! It was a pleasure meeting you last week at the TDK-Lambda facility. It's super impressive what you are doing and great to see so many high-end manufacturing jobs in the US! Let us know if there is anything we can do for you.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Less issues compared to other vendors! Support is Grade A. Others have been closer to F.

Aug 14, 2017
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple setup and configuration compared to other vendors in the similar industry. The web interface is simple enough to get use to.

Cons: Lacking features to compete with higher tier apps in the industry even though they don't execute them that well. Features such as a like an emergency list if a fire occurs with all the people in the building and maybe even procedures/ contact list.

The api needs to be able to push data out to other SaaS systems/databases.

Vendor Response

by The Receptionist on August 28, 2017

Hi Kristopher,

I am glad that you have experienced our Radical Support and that we are stacking up well against the competition.

Could you please send me your full list of feature requests? As part of our Radical Support we listen very closely to our customers regarding the improvements they think we could make to the software.

Safety and evacuation are essential parts of The Receptionist for iPad. Here is a support article on our Emergency Evacuation List feature that is built into the iPad app and how to access the list of checked in visitors from any device including a computer, a tablet or a smartphone:

http://support.thereceptionist.com/security/how-do-i-access-my-visitor-log-what-if-there-is-an-emergency

Thanks to you and the Dannon Project team for being a member of The Receptionist Family.

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Excellent product!

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Personalization, functionality, easy modifications

Cons: The pictures taken of the guests are always dark.

Overall: We've been using iPad Receptionist in multiple locations for a couple of years now. The ease of use is amazing. They have made some modifications over the years to allow for some personalization, which is good. We receive a lot of comments about how "cool it is" when our guests arrive.

Recommendations to other buyers: I would extend the conversation time-out length a little longer. If I'm tied up with something and can't respond immediately, I go back to the check-in message and the conversation has ended. I'd like to be able to send a message to someone sitting there - perhaps a large bubble, to get their attention - if they're still sitting there after a few moments. :)

Vendor Response

by The Receptionist on August 30, 2016

Hi Amanda,

Thanks so much for posting a review of The Receptionist for iPad! I have asked Jessica from our support team to followup with you to help with setting the timeout on the chat screen.

Thanks for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Capterra-loader

Great for visitor management.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The receptionist is slick ,intuitive and ensures fast sign-in for visitors visiting our office. We have been commended on a lot of occasions by partners and customers who pay us a visit at our office space.

The receptionist makes it easy to search for the contact of any employee and even merge a photo to every employee contact.

We recently integrated this tool with Badge-printer and this has made us to print badges for visitors to our office. The Receptionist ensures every visitor to our office environment is easily tracked ,allowing us know whom they are with.

Cons: We have not encountered any issue of note since we started using this tool. It is an important part of ensuring security in our office.

Vendor Response

by The Receptionist on July 15, 2018

Hi Naomi,

Wow! Thank you for sharing such a flattering review. I am so glad that The Receptionist for iPad is helping First City Monument Bank Limited managing its visitors.

Please feel free to reach out to me personally if there is anything I can do for you. Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Modern app to help bridge a gap in most front desk operations.

Jun 20, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: We are able to setup multiple ipad's to capture most visitors at most of our doors. Installation is simple and the web app works as intended. Simple for even our oldest of participants to use.

Cons: Still has some growing pains due to missed feature sets compared to other players in this industry.

The reporting feature set is missing customization.

Features to assist or aid in situations such as emergency or fire would help preparedness.

Vendor Response

by The Receptionist on June 21, 2017

Hi Kristopher,

Thank you for posting a review about The Receptionist for iPad!

We take feature requests very seriously. Have you already reported the items that you feel are missing from the application to a member of our team? If not, can you email me and let me know what those features are? I will log them on your behalf in our feature tracking system.

We have a lot of features surrounding safety. Have you seen this one? http://support.thereceptionist.com/security/how-do-i-access-my-visitor-log-what-if-there-is-an-emergency
I am happy to tell you more about safety features.

Please lean on myself or anyone else on my team if we can be of assistance.

Sincerely,
Andy Alsop, President
andy@therecptionist.com

Gets The Job Done

Aug 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The portal interface can be mastered in a couple hours. There really isn't much investment needed to learn everything about the product and get your account up and running. Great customer service.

Cons: The actual options of this application are minimal. I've found myself on more than one occasion "hacking" together a solution based on the options available.

Overall: We wanted to do away with receptionists at our Corporate office, so we replaced that functionality with the iPad receptionist app. It's worked reliably for us, for the most part. The updates are highly manual, but that's usually not an issue. It took a few months for everyone in the office to get used to it, but here we are two years later still using it. Will probably replace this solution with a custom MS PowerApp at some point.

Vendor Response

by The Receptionist on August 22, 2018

Hello Brian!

Thanks for posting a review. I'm happy that it has been quick and easy to get up and running and that you've been able to experience our Radical Support.

We really want to know more about your having to hack together some solutions. Our Dir of Engineering will be reaching out to you to learn more.

Thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Easy to use Receptionist

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Sometimes it doesn't want to stay connected to wifi.

Overall: I have used the Receptionist for iPad for a year now. I very rarely run into any tech issues.. and when I do, they are usually very quick to reply and help me get back up and running. Everyone who checks in at our office thinks it's a really cool and "high tech" feature. We will continue to use the Receptionist for iPad for 2017!

Recommendations to other buyers: Badge print out can be a bit difficult to deal with sometimes.

Vendor Response

by The Receptionist on January 05, 2017

Hi Dara,

Thanks very much for posting a review of The Receptioinst for iPad. Have you checked with our support team about the intermittent wifi issue? We find that installing a new wifi access point or placing one closer to the iPad solves the problem. Also, be sure to check with our team if you ever having printer issues. Sadly, the Brother printers require a lot of support but I have heard that a new model is coming out soon that will hopefully be less maintenance intensive.

Thank you for being a year-long member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

It has been a welcomed change to our office. Both guests and employees alike find it very helpful.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What we like most about the software is the ability to customize every option. We have been able to make adjustments with ease and instantly.

Cons: The admin site does not automatically upload the visitor log when someone checks in or if there is activity with pick-ups and deliveries. The admin will have to remember to refresh the page to see an update. Also, we also have several visitors and customers we try to accommodate with the "delivery" option but are limited with selections so not everyone has their own button. It can cause some confusion.

Vendor Response

by The Receptionist on September 21, 2017

Hi Renee,

I really appreciate your posting a review about The Receptionist! I am so glad you are finding the software configurable to your needs.

Also, I can't thank you enough for submitting your feature requests. We take these requests very seriously. I have submitted posted them to our feature request system and attached your email address so that you will be notified when they are released.

Thank you for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Highly Customizable and Affordable Reception/Notification Software

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For the last 8 months I have been testing out 10 different receptionist applications to find the best one that suited our companies needs. The iPad Receptionist was the clear winner due to its ease of use, customization, and amazing customer support. We were looking for a notification system that allowed our employees to receive text messages when their guests were in our lobby. We also wanted our admins to be notified as well incase someone was away from their phone. The relay system with The iPad Receptionist is fantastic and allows our admins to be notified if the original employee does not respond within a minute.

USPS and Fedex complained about our last application that we put in the field because they didn't want to type anything in and it was too confusing. With our current system, it could not be easier as they no longer need to type anything in and can choose preset options. We have gotten a lot of positive feedback since the change.

From an admin standpoint, the backend is very easy to use/update. We were able to upload a CSV file with all the information, and set the relay contacts for each contact very easily.

The price is also very reasonable. It fell within the middle, price wise, out of the 10 applications I tested.

The customer service has been phenomenal! Their response time is great, and they are always very nice. Even more important though, I have submitted 2 bug reports that were taken care of within days, and have submitted feature requests that came out in later versions.

It has been great working with The iPad Receptionist as they have made my job a lot easier.

Vendor Response

by The Receptionist on December 01, 2015

Hi Steve,

Thank you so much for the detailed and kind review of The iPad Receptionist! I know this takes time out of your day and I just want you to know it is much appreciated. Let myself or anyone on our team know if you need anything.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Good product and great customer service!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most valuable thing about The Receptionist is their customer service team. Helped us through every question and issue we've had. The badge printer complements extremely well and was able to easily customize the badges for our company. Management on website is user-friendly, any changes are quickly reflected on mobile app

Cons: Would like language options. Language translation is something we look forward to in the future!

IT Department found limited/missing customization abilities for: button size, fonts, background/page image, clock header, layout/location, padding/margins.

Overall: Gave our receptionist the freedom of not having to hand-write visitor badges. Overall, it looks better when entering our office, visitors are excited to use it.

Vendor Response

by The Receptionist on September 18, 2017

Hello Claire!

I am so glad you have experienced our Radical Support! Making sure our customers are happy with their experience is a top priority for The Receptionist.

I am also happy that you have been able to take advantage of our drag-and-drop badge customization feature. This has proven to be very popular with our customers.

I have added your two feature requests to our feature request tracking system. You'll be happy to know that both are high priorities for us. We will update you as we make progress on language localization and additional customization options.

Thank you for being a member of The Receptionist Family!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Incredibly efficient and easy to use!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fast, simple, easy to check in, check out, and log visitors. It's a great system for our business and we get a TON of compliments on it!

Cons: I would love to see a simple AD integration tool for this, but it's not like i'm hiring 30 people a week, so it's not a huge priority for us right now

Overall: Easy way to track visitors

Keeps NDR records for us

Automatically uploads records

Repeat visitors aren't frustrated anymore!

Vendor Response

by The Receptionist on November 15, 2017

Hi Daniel,

I appreciate your taking the time to post a review about The Receptionist for iPad! I am glad that the system is working out well and that it puts Endeavor Robotics in a good light with your visitors.

We do have a way to integrate with your AD. I will email you separately to be sure you have received this info in the past.

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Very simple and easy to use! It's simplicity results in some limitations, but overall great.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Setup and configuration is easy. The interface is professional and polished. Also, it is entirely cloud based!

Cons: With easy comes limitations. Some areas I would like to customize but can't. Also it's multi language support is limited. (That feature is in beta so hopefully it will be improved)

Overall: It's great at replacing a paper sign-in sheet allowing us to keep track of who is in the building and maintaining a history.

Vendor Response

by The Receptionist on February 28, 2018

Hi Paul,

Thanks so much for taking the time to post a review about The Receptionist for iPad! I really appreciate your compliments and candid feedback about the customization options you are interested in. Would you be able to send me an email with details around what customization options you'd like us to implement including how we can improve our multi-lingual feature? I will personally enter your feedback into our feature request system and it will have an impact on the future of our software.

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

The solution to our problem...!

Jul 03, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's so user friendly and easy to set up. Visitors think it's so modern and clever ... they love it!

Overall: We love our iPad Receptionist. Although it may have some issues here and there (like all software does) the support provided to solving these issues is definitely 5 star...!

Recommendations to other buyers: The iPad Receptionist definitely solved our reception problem. The support team was so great to deal with in setting it up and quick to respond with all our issues. For those business who do not have a receptionist as such, the iPad Receptionist needs to be your next purchase.

Vendor Response

by The Receptionist on July 03, 2016

Hi Betty,

Thank you for posting such a nice review! I am happy that our customers all around the world (including Australia) are happy with our software and service. As I am sure you know, reach out at any time and we're here to help.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

One of the best iPad Receptionist Programs out there!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity of use

Cons: Not configurable with HipChat

Overall: Our company was looking for an iPad program that could check in and check out visitors, take their photo, notify the person they were visiting of their arrival, have the capability to configure with a badge printer, and be able to export the list of visitors monthly. After much research, we did a free trial of The Receptionist and loved it! The customer support was great during set-up, as configuring the program with the Brother Badge Printer can be difficult. However, support made it simple! This program is easy to use and set up and makes our check-in program look very official. We are very happy with the personalization that this program offers. The only downside is that the program is not yet configurable with HipChat, our messaging system we use (Similar to Slack). Once they implement that, this program will be a 10/10!

Recommendations to other buyers: Make configurable with HipChat

Vendor Response

by The Receptionist on February 06, 2017

Hi Stephanie,

I really appreciate you taking the time to post such a thorough review and I am so happy that everything is working well for you and DATIS. I have to keep this hush, hush but we are actively working on the HipChat integration. I will be sure to enter your request into our feature request log. You will be notified once it is ready to go.

Thank you for being a member of The Receptionist family since January 1st of this year! Please don't hesitate to let any of us know if we can help in any way.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Good and bad. Lacking features in specific areas.

May 01, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests.

Everything works as it should.

Cons: Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist.

Suggestions include:

Ability to backdate checkout of guests in portal.

Ability to receive notification if guest does not checkout by end of day or preset time.

Ability to delete guests that are registered in device.

Ability to block guests that have pre-registered and flag if guest attempts to re-register.

Ability to send notifications on check out of guest.

Ability to customize e-mail notification form and change sender address.

Ability to fast sign in via phone OR e-mail address (make it customizable)

Better layout for customizing visitor interface, what you see in portal is not always what you get.

Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Vendor Response

by The Receptionist on July 15, 2018

Hi Aidan,

I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding.

I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously!

Thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Great new tool - Badge Editor!

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The new badge editor tool is easy to change and update. It easy to customize and works well with the brother printers!

Cons: I had a hard time finding the new badge tool. Wasn't sure if it was on the iPad itself or on the website. It makes sense where it is though (under the buttons on the site), since you may not want all the buttons to print a badge.

Vendor Response

by The Receptionist on January 08, 2018

Hi Laura,

Thank you for taking the time to post a review about The Receptionist for iPad. I am so pleased that you are enjoying our new drag and drop badge editor. It is truly unique to our application.

It is an honor to have Texas NIC as a member of The Receptionist family!

Sincerely,
Andy Alsop
andy@thereceptionist.com

Awesome

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and easy for our customers to use. Love the customizations and the service I am provided when I do need to contact someone. They are always friendly and issues are fixed usually within less than a five minute time frame.

Cons: Wish it could do multiple sights on one machine (meaning we would have a device at each check in location but it would show me on my one admin login all 4 facilities in one).

Vendor Response

by The Receptionist on June 27, 2017

Hi Crystal!

Thank you for posting a review about The Receptionist for iPad! I am so glad that you are enjoying our Radical Support.

Thank you also for pointing out the feature request for central location management. We take feature requests very seriously. I have logged the request in our feature tracking system and attached your contact info so you will be notified when that feature has been developed. You will be happy to know that this feature is actively being worked on. I don't have a timeframe for you when it will be released but by being on the feature request you will learn about it before the rest of our customers.

Please let me know if I or anyone else on my team can be of assistance. We are so happy that Re-Teck is a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

You'll love it and so will your visitors!

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy and Intuitive.

Cons: I'm pretty happy with it so nothing really to add here

Overall: Overall its been a very positive and beneficial experience. Right form my initial enquiries through to testing , customer support and the final implementation it's all been a seamless process. It has increased administration productivity and decreased costs.

Recommendations to other buyers: Try it! You'll love it and so will your visitors!

Vendor Response

by The Receptionist on June 30, 2016

Vanessa,

Thank you for posting your review! Hearing that you have had a great experience with our product and our company is exactly what I hope to hear from our customers. If there is anything we can do for you please don't hesitate to reach out.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

great product and great customer service.

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: i like the ease of use and the ease of setup the most. It has most of what we needed right out of the box.

Cons: it only supports 2 types of badge printers an with the system relying on wifi you need a strong connection.

Vendor Response

by The Receptionist on August 28, 2017

Hey Justin,

I'm so glad The Receptionist for iPad is working out for you and Umbra Cuscinetti Inc.

We have alternate configurations for the printer so that it can connect via Ehternet that would improve the performance if you're wifi isn't strong enough. Fire me an email and I would happy to help!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Amazing service -- very responsive and helpful!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and work with. Having the iPad receptionist is also an added security feature for the office.

Vendor Response

by The Receptionist on November 02, 2017

Hi Julie,

Thanks so much for posting such a nice review.
It is great to have one10 and Aimia as longtime members of The Receptionist Family!

Let us know if there is anything we can do for you and your team.

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Excellent for using in a co-working space

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The receptionist keeps our client information in one place and allows for check in and check out to be seamless and intuitive.

Cons: I wish there were more options when it came to the buttons, such as removing a required input field from some buttons. I also wish there were just more customization options.

Vendor Response

by The Receptionist on March 07, 2018

Hi Alexander!

Thanks for posting a review about The Receptionist for iPad! I am glad that Workability is enjoying the software. I have entered a feature request regarding more customizations and attached your email address in our feature tracking system. Should we release these features we will notify you directly.

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

This has been an upgrade to my facility!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for my clients and functionality the software provides. Clients can navigate the software without confusion.

Cons: The adjustment to buttons from an esthetic perspective can sometimes be slightly difficult or limited but it's still sufficient.

Vendor Response

by The Receptionist on September 05, 2017

Hey Kenneth,

I appreciate your posting a review about The Receptionist for iPad. I am glad that the software is helping out Limitless Performance Training.

Thanks for being a member of the The Receptionist Family for over a year!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Pre-Register and Returning Visitor

Sep 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, low maintenance, it uses Apple.

Cons: The printed badges, they need some help with design. They are very basic right now.

Overall: We have been using iPad Receptionist for several months now and would highly recommend it to our business partners for use in their facilities. Jessica is always a pleasure to work with and is very knowledgeable about the product and new features we need assistance with! We have audit requirements for the services we provide to our customers so typically we have always used a check in sheet. This product/software has been more efficient, professional, and organized for our processes and procedures.

Recommendations to other buyers: When a software update is out and we update, the software moves around our buttons and settings. Not sure why but this seems to happen every time.

Vendor Response

by The Receptionist on September 21, 2016

Hi Austin,

Thank you for taking the time to post such a thorough review! Updating the badge printing is on our development roadmap. We will let you know when we release more controls over badge printing.

We are also checking into the issue you are reporting about the buttons moving around.

Thank you for being a member of The Receptionist family and don't hesitate to reach out to us at any time!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

I couldn't be happier with both the product and the service.

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it is easy to use and makes for a more efficient sign in process. if there is a problem the support staff is quick to respond and help find an solution to whatever your issue is.

Cons: I have no serious cons to list. the only slight complaint I would have would be the limited ability to design and customize fonts for the home page.

Vendor Response

by The Receptionist on January 03, 2018

Thank you for posting a review about The Receptionist for iPad! I am so glad you are enjoying our Radical Support.

I am going to add your request for additional design and customization for the Home Screen to our feature request log.

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Simple, awesome, it works!

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity to setup and use.

Cons: None

Overall: We came across this solution about a year ago. Back then it offered all we could possibly want but these folks keep adding new features and it just gets better and better!

Recommendations to other buyers: I don't know why would any business be without one of these!

Vendor Response

by The Receptionist on August 10, 2016

Hi Izudin,

Thank you so much for your kind review. I am really happy that the system is working for you and your company! Let us know if there is anything else we can do for you and Bossard. Thank you for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Overall positive, it fits a need.

Jul 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Fits the simple need. User friendly. Looks good in the lobby. Keeps everyone from calling me or my assistant.

Cons: The versatility is limited. I'd like to set refresh dates on videos and agreements, can't do that unless I remove and start everyone over. Would like to be a check out for lunch button, so we're not having to waist a second badge for guest/visitors. Be nice to get a text once a contractor leaves, just as a way to know for sure. Again just a few things that could be added to help the end user.

Overall: cost saving of a headcount, and easy to use to assure the right contact is reached for guest.

Vendor Response

by The Receptionist on July 24, 2018

Hi Chris,

Thanks so much for taking the time to write a review about The Receptionist for iPad. I am glad the software is mostly satisfying your needs.

I really appreciate your taking the time to let me know about the enhancements you'd like to see us make to the software. We take feature requests very seriously. I have entered a feature request for things you've noted. Look out for upcoming feature releases!

Sincerely, 
Andy Alsop, President 
andy@thereceptionist.com

Amazing program

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly.

Cons: A que status would be great or an interaction with the user to there personal device.

Vendor Response

by The Receptionist on May 04, 2017

Hey Jason,

I appreciate your posting a review of The Receptionist for iPad. We are so proud to be working with DPS and glad that you like the software!

Thank you for being an esteemed member of The Receptionist for iPad family and let me know if there is anything I can do for you or your team.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Stellar automated check-in system

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software and the iPad itself were very easy to set up and configure. The instructions are very light, mostly because the set up process is very simple and mostly automated.

In functionality, it works nearly flawlessly. When a contact is reached by a guest, the contact can be set up to receive an SMS text message which can actually be replied to - very useful when the contact needs to let them know they'll be a moment or if they're out of the office and the guest will need to contact someone else.

The only con is that the recommended wireless printer is only compatible with wireless security up to WPA2 which required me to create an additional wireless network specifically for this printer.

Any time we have encountered an issue with the software or its management console the support has been available, responsive, and knowledgeable. Everything from label formatting, to images not appearing were all resolved in less than 30 minutes with support.

Vendor Response

by The Receptionist on December 08, 2015

Hi Sean,

Thanks so much for your kind review! That's good information to know about the wireless printer and the wifi security it uses. Brother makes another printer which is compatible with The iPad Receptionist, the QL-720NW which can be connected via ethernet. This might be a solution so that you don't have to create a second network. Let us know if there anything else we can do for you!

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Awesome software!

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Sign-in is fast and easy, and it even remembers people who have signed in before. Buttons are customizable with cute little icons. The design is sleek and it's overall very easy to use.

Cons: I have yet to find a "back" button that allows the visitor to return to the previous screen if they've accidentally entered something incorrectly.

Vendor Response

by The Receptionist on January 29, 2018

Hi Dani,

I appreciate your taking the time to post a review about The Receptionist for iPad! I am so glad you like the experience the software provides. We're always making improvements so let us know what changes you would like to see us make.

When checking in and someone enters information and clicks the check mark to get the next question, on the left side underneath the entry box there is a left arrow. That is where the person can go back to re-enter info. Please let me know if that answers your question about the back button.

Thank you for being a member of The Receptionist family since September of 2017!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

The Receptionist creates a quick, streamline manner in which to greet our guests.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The text alert system is very beneficial for our office space, as we are all changing offices and aren't always near the front. With so many offices under one building, it's easy to identify who the guest is here for.

Cons: The stand for the iPad isn't eye catching and sometimes gets lost on our front desk. It would be great to have a larger stand that would clearly greet others.

Vendor Response

by The Receptionist on May 08, 2017

Hi Madalyn,

I appreciate your taking time to post a review about The Receptionist for iPad! I am glad that it is working well for Be Music.

In terms of the stand, we do sell Floor Stand Packages:
http://store.thereceptionist.com/products/floor-stand-packages
Would that be more appropriate for your reception area? Send me an email if you'd like to learn more about our floor stands. Also, placement of the iPad in it's stand is key. You want to try to place it in the path of the visitor so they can't miss it.

Thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Simple, effective solution for patient check-in system.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it is simple to set up and use and works consistently. We use this in a medical suites environment with multiple independent doctors who have their own patients.

Cons: Has frozen up once or twice in about 4-5 months of use. I think usually associated with automatic OS updates. Because I'm using this for different independent doctors, it would be nice if I could have each doctor have their own patient forms that could be signed on the screen, but that isn't possible now. I currently have 15 and more will be added.

Vendor Response

by The Receptionist on November 17, 2017

Hi John,

Thanks so much for posting a review about The Receptionist for iPad. It sounds like the system is working well for you.

I will submit your feature request and I will tag you so that as something similar becomes a reality we will be in contact.

We are happy to have Viva MedSuites as a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Printer setup was easier with tech support.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's user intuitive and well thought out. Support is really great. The program is constantly evolving.

Cons: Any issues I have seem to get resolved quickly, with the updates and changes. I have rarely had issues.

Vendor Response

by The Receptionist on August 30, 2017

Hi April,

I am so glad you have been happy with our Radical Support! We work very hard to provide our customers with a delightful experience.

Let us know if there is anything else we can do for you and the team at Nut Butter Concepts and thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Love this product it works amazing for our office.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple to use even the most novice users can navigate. Customer support is above amazing, they are very responsive to messages and truly want you to take advantage of everything the product can offer, they go above and beyond to help you. This product makes checking in visitors to our location easier then ever before.

Cons: Can be a little challenging to set up to begin with - However if you take the time to read the very helpful guides that have been set up you won't regret it.

Vendor Response

by The Receptionist on November 13, 2017

Hi Tonya,

I really appreciate your taking the time to post a review about The Receptionist for iPad! I am so glad that you have enjoyed both the software and our Radical Support. We try very hard to exceed your expectations with each interaction.

If there is anything else we can for you, don't hesitate to reach out and thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

We have been very happy with the service, it has allowed our receptionist to step away when needed.

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are extremely happy with the amount of customizeable options. We have many large meetings and training conferences and this allows us to set up specific sign in buttons that keep track of who came, what time the arrived and how long they were in the facility. The report option has been incredibly helpful to keep paper trail down and able to keep things electronically.

Cons: I wish the home screen had more customizing options. Like the logo area and adding more typed text without having to change logo.

Vendor Response

by The Receptionist on June 27, 2017

Hi Tanya,

I am thrilled that you are happy with The Receptionist for iPad!

We take feature requests very seriously. I have logged the request for more home screen customization in our feature tracking system and attached your contact info so you will be notified when that feature has been developed.

Welcome to The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

We have been testing and using the iPad Receptionist App for about a year.

Dec 10, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The few negatives is the iPad receptionist is missing a key function we need, however it is being developed. We need the ability to identify the locations of where a visitor is checking in at. We use the same enterprise ID, but have two locations that check-ins occur. Also we use badge printers and there is little to no self customization to manage the complete badge layout.

The Positives: Our visitors love the iPad Receptionist experience as it enhances our existing reception area. Companies that use paper sign in sheets cannot duplicate the accuracy the ipad Receptionist provides for visitor log management. There are few bugs with the app and above all the customer service is exceptional. The product is improving and is adapting well to our Visitor Management Process. I would recommend the iPad receptionist to any company.

Vendor Response

by The Receptionist on December 10, 2015

Hi Kray,

Thank you for your review. Last week we released the ability to identify the iPad location! Please download the latest version of The Receptionist app, go to The Receptionist settings on the iPad and you will now see two new fields - iPad Name and iPad Phone. The location is transmitted in the message to the contact or employee and it will also show up in the visitor log. Let us know what you think of this new feature!

Thanks,
Andy Alsop, President
andy@theipadreceptionist.com

If there was a six star, I would be using it!

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our clients resisted using the app at first, but now are so used to it! Our staff is so happy that we are no longer using paper and pencil because we are attempting to be a paperless office! Thank you The Receptionist for making our work easier.

Overall: Paperless!!!

Vendor Response

by The Receptionist on July 12, 2017

Hi Rana!

Wow, I'm going to lobby Capterra to add a sixth star! ;-)

I am so very glad you are happy with The Receptionist for iPad! Please let us know if there is anything we can do for you and your team.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

The report function and e-mail notifications to our employees is a time saver for Admin. staff.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Enjoy the customization functions and the reporting feature. We use to manually calculate visitors from sign-in sheets on a monthly basis, which was very time consuming. Before the iPad Receptionist, the Front Desk staff would have to call employees when they had a visitor, which took time from other needed functions. We enjoy the e-mail notifications which alleviates that for Front Desk staff.

Cons: Sometimes it freezes, but that's just related to internal network connection. We don't have any other issues with the product.

Overall: Customization and automation. A time saver in calculating visitors and reasons for visits each month.

Vendor Response

by The Receptionist on August 30, 2017

Hi Marcy,

Thanks so much for being a long-term member of The Receptionist Family. You've been with us since before we changed our name from The iPad Receptionist!

I appreciate your taking the time to post such a nice review!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Excellent customer support!

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of setup and use

Clean, intuitive interface

Excellent customer support!

Excellent customer support!

Cons: Would like to have a feature that can give users read/write access to visitors that they are affiliated with instead of the entire visitor log.

Vendor Response

by The Receptionist on June 21, 2017

Hi B.L.

Thank you for posting a review about The Receptionist for iPad! I am so glad that you are enjoying our Radical Support.

Thank you also for pointing out the feature request for employee access to the visitor log. We take feature requests very seriously. I have logged the request in our feature tracking system and attached your contact info so you will be notified when that feature has been developed. I do have an idea for you that could be a good short-term solution. Can you email me?

Please let me know if I or anyone else on my team can be of assistance. We are so happy that Cheniere is a recent addition to The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

So far so good!

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the Slack integration and the sleek design. Everything is very user friendly and the support team are always available at a moments notice via the very accessible live chat button on the web interface. I especially love the visitor response canned comments for the two-way chat. This makes it very easy for our employees to communicate effectively with our visitors.

Vendor Response

by The Receptionist on May 22, 2017

Hi Hillary,

I really appreciate your taking the time to post a review about The Receptionist for iPad. It is so awesome to get feedback from one startup to another and particularly that you are satisfied. :-) Adding more integrations to The Receptionist platform is definitely on the Roadmap though I don't have a timeframe I can give you.

Thank you for being a member of The Receptionist Family! Let us know if there is anything we can do for you and your team.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

First line for visitors.

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Helps to not have to have someone physically sign people in, eliminates paperwork, makes it easier for audits.

Cons: Takes to much time waiting to "notify contact" and print label.

Takes over a minute to notify contact and then another to print badge.

Doesn't sound like much time but when you have 3-4 people in line to check in, it is. Maybe be able to move to next person while the rest is happening.

Overall: Time

Vendor Response

by The Receptionist on July 14, 2017

Hi Barb!

Thank you for posting a review about The Receptionist for iPad. I am glad the software is making life easier for PolyOne DSS. We are so happy to be working with PolyOne!

The behavior you are describing is not normal and we should be able to help you resolve the issue. I am going to email you directly and we will work with you to resolve this.

Thank you for being a member of The Receptionist Family!

Sincerely, 
¿Andy Alsop, President ¿andy@thereceptionist.com

So helpful

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes my life so much easier. Being in a company where visitor records are reviewed and audited, this service really helps me.

Cons: There are a few features that would make the service a little more practical when dealing with the day to day processes of monitoring and editing, but the software continues to grow with the needs of our business.

Vendor Response

by The Receptionist on August 24, 2017

Hi Danielle,

I appreciate your posting a review about The Receptionist for iPad! I am glad that the service is helping out.

Can you please send me an email with the list of things that you are referring to when you say "There are a few features that would make the service a little more practical"? We take feature requests very seriously and I want to be sure that we get that list from you.

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Simple, yet outstanding!

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it gives me back time to do so much more for our company. Customer support has been phenomenal. They are always there to answer even the tiniest questions. Honestly, there isn't anything I dislike about the software. As with anything, there are always improvements to be made. The company does a great job with taking feedback and has the willingness to make changes.

Overall: More time, easy access to who is visiting our office and how often, easy and efficient way to check in.

Vendor Response

by The Receptionist on September 05, 2017

Hi Stacy,

Thanks so much for taking the time to post a review about The Receptionist for iPad! It makes me so happy that you are enjoying the software and our Radical Support!

We are happy to have The Business Backer as an esteemed member of The Receptionist Family.

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Ipad Receptionist is amazing!

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the features, the ease of use and overall layout! It is super helpful to have when I cant be up front all the time. New features to have would be nice to have:

1. Would like to be able to set different voices.

2. We attached a printer to print out badges, but not every visitor needs a badge. Would awesome if we could adjust (no badge for delivery's etc.) and let guests select if they need a badge or not or let me add from my computer (check them in/badge print etc.).

3. Would great if I had more control from a desktop perspective. So I can see things like who is checked in, who they are here to see and make sure they check out

Thanks for all you do!

Vendor Response

by The Receptionist on January 07, 2016

Hi Laura,

Thank you so much for your review. I spoke with Jessica who you were in contact with and as she mentioned different voices is on our roadmap and I love the suggestion of only printing badges from some people! It also sounds like she helped you get logged into the desktop web-based interface so that you can see the visitor log and all the other great features that come with the software!

If there is anything we can do for you please don't hesitate to contact us!

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

So far so good! Starting my free trial . They were very responsive to my many questions during setup

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Functionality. Definitely streamlines our signin process for both our guests and our staff. Eliminates front desk issues!

Cons: The only enhancement I would want is to have it fully integrated with my POS. My POS is salon software. Would love it to automatically update my client profiles.

Vendor Response

by The Receptionist on September 21, 2017

Hi Colleen,

Thanks for posting a review about The Receptionist for iPad. I am glad that the system is working for you and that you have enjoyed our Radical Support.

I have added your feature request for integration with your POS system to our feature request log so that you will be updated when we make progress on some of our API development that could possibly make this feature a reality.

Let us know if there is anything else we can help with during your evaluation process!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

The iPad receptionist is a great system, easy to use

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The adaptability of the program and ease of use , visitors find it easy to use. We can customise it to what we require.

Cons: Perhaps instead of using email as the return recognition trigger the visitors mobile number would be quicker, not a big deal it would just be quicker.

Overall: visitor tracking and appointment notification

Vendor Response

by The Receptionist on July 28, 2017

Hello Sharon,

Thank you for posting a review about The Receptionist for iPad!

Thank you also for pointing out the feature enhancement for returning visitors. We take feature requests very seriously. I have logged the request in our feature tracking system and attached your contact info so you will be notified when that feature enhancement has been developed.

We are so happy that The a2 Milk Company has been part of our Australian Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

I reached out with a question and received a quick response. My problem was resolved.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Once someone is added in the system, the Receptionist recalls them for their next visit. It is convenient and professional and automatically e-mails the person whom the guest has come to meet with.

Cons: The updates take a long time. In a busy office, its difficult for the system to update for 20 minutes.

Vendor Response

by The Receptionist on December 13, 2017

Hi Ann,

Thanks so much for posting a review about The Receptionist for iPad. I am glad you are enjoying our support, the software and the returning visitor feature.

Can you tell me more about the update taking a long time? I think you mean that the updates to the iPad operating system take a long time. Is that correct? We may be able to help with this.

It is an honor to have Avista Pharma Solutions as a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Great app, great service

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customizable, easy to use (for admins and visitors), and the visitor log works well for auditing purposes.

Overall: We tested this app for a while before deploying it at our front desk. It's been a great so far, we're very happy with the service, and our visitors are loving it! Being able to customize it (daily, if necessary!) means we can be very responsive to our visitor needs. We are extremely happy with how our visitors have responded to it. Having the log of visitors allows those who need it, access to see who came in and when simply and easily.

Recommendations to other buyers: Just try it - it's worth it. It makes life so much easier for your visitors.

Vendor Response

by The Receptionist on July 15, 2016

Cathy,

You're the best and thank you for your kind review! It has been such a pleasure working with the NFPA. Let us know if you need anything at all! Have a wonderful day and a fantastic weekend.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Statewide Super

Aug 30, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its easy to use

Cons: I don't think the EA / PA should be an additional contact.. as this uses up the number of staff we can add to the system

Overall: Very easy to setup. I found the product very user friendly. It looks very professional on the counter. It has made monitoring of visitors in the building easier, especially with knowing the company and contact number.

Recommendations to other buyers: I am looking forward to being able to add visitors prior to their arrival. I did this will our old system and our VIP's / Exec often comment that this was high quality service.

Vendor Response

by The Receptionist on September 01, 2016

Hi Pamela,

Thank you for posting a review about The Receptionist for iPad! We are looking forward to releasing the pre-registration of visitors as well. Look out for an announcement email from me coming in the not-too-distant future.

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

It's been such a help so far!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that everyone gets to choose how they are contacted. I also like how easy it is to adjust and make changes.

Cons: I wish you could more easily integrate other platforms for marketing purposes. (link to sign up for our newsletter)

Overall: Ease of not having to be glued to my seat, ensures things run smoothly and in a timely manner, and good for security purposes.

Vendor Response

by The Receptionist on September 18, 2017

Hi Sarah,

Wow, I am so happy that our software is making your life easier! I have entered a feature request in our feature tracking system for integration with other platforms. The good news is that this is a high priority for us and frequently requested by customers. We will keep your apprised once we release some of our integration features.

Thank you for being a member of The Receptionist Family!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

This app has saved me a TON of money and increased my productivity

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use the receptionist app in my therapy clinic. The clients check in and the therapist receives an email and text when their client arrives, allowing them to continue working at their desk rather than checking to see if the client has arrived yet.

The app easily allows my therapists to sign in and out each day.

The customer support has been great. I use the app in some unconventional manners and Jessica and her team are always there and available to see if we can make it work.

I plan to open two new offices in the coming weeks and The Receptionist App will be displayed prominently in both locations, what better recommendation can I give.

Iddo DeVries

Owner/Speech Therapist

DV Therapy Inc

Vendor Response

by The Receptionist on November 21, 2016

Hi Iddo,

Thank you for posting a review of The Receptionist for iPad! I love that you have found a unique way to use the software. We are constantly hearing how customers are using our customizable workflow for their business in unique ways. Let us know if there is anything else we can do for you and DV Therapy!

It's an honor to have DV Therapy as a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Easy to use and full of features

Dec 03, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was looking for easy to use visitor management software but that also incorporated ITAR compliance - The iPad Receptionist won hands down. There were only a few other products that included this feature but seemed to be much more expensive than iPad Receptionist.

We have received many positive comments from visitors checking in how easy the process is and that they don't need to worry about leaving a badge at the front desk when leaving since it's just a label. It works very well.

A couple of features that would be nice:

1) Create badges with custom layout/font

2) Incorporate recurring visitor entry so they don't have to retype their name/company on every visit.

3) Send an email to an administrator at end of day for people that haven't checked out

Vendor Response

by The Receptionist on December 03, 2015

Mike,

Thanks so much for your kind review! Thanks also for the feature list. We are extremely responsive to the requests of our customers and I am happy to say that number 1 and 2 are in the development queue so you and your visitors will be able to enjoy them soon! Thanks for being part of The iPad Receptionist "pack." :-)

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Great Application for Visitor Management and Reporting

Dec 11, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used iPad Receptionist for about 2 years now and are well impressed with the entire process of checking in and out of our guests. The application will send sms notifications to registered mobile numbers to notify them their guest is waiting. You can instantly check the online log of visitors. Visitor labels are self adhesive and can be configured to include a logo and other necessary information. The APP is pretty flexible and has features such as NDA signing as well. There is occasional WIFI issues that the printer drops connection but all you need to do is restart the APP. Customer service and support team is awesome.

Vendor Response

by The Receptionist on December 11, 2015

Hi Alex,

Thanks so much for your review! We are so happy you have been with us for 2 years. You are among some of our fist customers and for that I want to give you my personal thanks!

I am sorry about the WiFi issues with the Brother printer. We have several customers who have swapped out their QL-710W for a QL-720NW that works over ethernet and have had great success. Please let us know if we can help you install this printer for greater reliability.

Thank you!
Andy Alsop, President
andy@theipadreceptionist.com

iPad Receptionist Rocks!

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: none

Overall: Once we got it setup it has been working, it was been quite easy to work with. We have gotten good comments and feedback from customers.

Vendor Response

by The Receptionist on July 21, 2016

Hi Nikki,

Thanks so much for posting your review! I am delighted that you are so happy with The iPad Receptionist. You know where to find us if you need anything.

Thanks for being a member of The iPad Receptionist family!.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Excellent Service & Easy to Use

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The set up interface was surprisingly easy to use and navigate. We had our system set up and operational very quickly. The customer service is exceptional. Questions are answered immediately and our contact seems to always be available (email or phone) 24/7.

There are a couple features I'd be interested in having that aren't currently available. Based on discussions, it sounds like the iPad Receptionist team is consistently working on new updates and making their system the best available on the market. My initial perception is that the team really listens to their customers and uses feedback received to determine what features to add to the system. I look forward to seeing what comes in the future...

Vendor Response

by The Receptionist on January 05, 2016

Hi Debby,

Thank you so much for taking time to post such a thoughtful review! We are so happy that you are enjoying the The iPad Receptionist.

Would you mind letting me know what features you are interested in? I would like to be sure they are added to our feature tracking system.

Please don't hesitate to let us if there is anything we can do for you!

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Great service that has greatly helped us manage visitors to our office!

Jun 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: iPad Receptionist Customer service has always been quick to respond and helpful! We've had a good experience with the product overall since we started using it a few weeks ago. Our engineers and folks sitting at the front of the office no longer have to play receptionist. and I no longer have to run up to the front of the office to wait for visitors.

I do wish it were easier to upload contact lists into the software and it would be awesome if the photos that people snap at the front door came through with the text notification when visitors arrive.

Vendor Response

by The Receptionist on July 02, 2015

Melissa,

Thank you for your review, thank you for being a loyal customer of The iPad Receptionist and for being part of our community. Great customer service is a critical component to the future of our company. We will never skimp on customer service.

We have just released improvements to the CSV uploader (more improvements coming soon) and in the next few weeks you will be able to see the pictures of visitors in the notifications. If you ever need anything please feel free to reach out to me personally.

Andy Alsop, President
303-954-8282, Ext 101
Andy@TheiPadReceptionist.com

Angelina Patti SMP

Mar 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The iPad has been extremely helpful and put to use daily. It was the best investment for SMP. The only problems we've had, is when there is an apple update, the iPad is not compatible with the iPad Receptionist app. I have to continually delete and re-download the program and printer. Overall we are very satisfied with the iPad Receptionist. Additionally your tech support team are very knowledgeable and helpful, every time I call for assistance.

Vendor Response

by The Receptionist on March 12, 2017

Hi Angelina,

I appreciate your posting a review about The Receptionist for iPad. I am so glad you that reported the issue you were having and that you and Jessica have a date to walk through your next update together to be sure it goes smoothly. Since our software is called "The Receptionist for iPad" I want to assure you that it IS very much compatible with the iOS platform and the iPad!

If you have ANY issues I personally invite you to email me directly and I will assure that your issue is taken care of. I am all ears!

Thanks for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

The Receptionist has been a game changer for our company

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We like most that it is able to keep a directory of all of our employees and then when a visitor comes in it sends them a text message that they are here.

Cons: The app has crashed a few times but other than that we have not had many issues with the software itself.

Vendor Response

by The Receptionist on February 12, 2018

Hi Zach,

Thanks so much for posting a review about The Receptionist for iPad! I am so glad that our software is working well for you. Have you been in contact with our support team about the app crashing? While that is not something we've heard from other customers I would recommend downloading the latest version of the app to see if that solves the problem.

Please feel free to reach out to me personally if that continues. Thanks for being a member of The Receptionist team!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Sleek Solution for a New Office

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company recently moved into a new office and was looking for a way to eliminate having a reception desk without compromising security. We found the iPad Receptionist and have been very pleased with the look and functionality of the solution. The sales and customer service representatives we worked with went above and beyond to provide a custom solution and to make sure we were pleased. Though the iPad Receptionist occasionally does not charge properly or requires updates, overall we have been very pleased with the solution and we are constantly receiving compliments on the iPad Receptionist from clients, visitors, delivery people and almost everyone who uses it.

Vendor Response

by The Receptionist on April 06, 2016

Hi Brittany,

Thank you so much for posting such a kind and thorough review. It warms my heart when customers publicly say they are happy with the software and service. Our team works really hard to exceed our customers expectations and you have confirmed that our hard work is paying off!

If you need anything please don't hesitate to reach out to any of us for help.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

the technician identify the problem and fix it very soon.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it is easy to understand , the functionality is good, the way to install is easy, and the functionality at my company is very important to contact local contacts

Cons: some times have no more options to do some specifics things.

Vendor Response

by The Receptionist on June 21, 2017

Hi Marcello,

I appreciate your posting a review about The Receptionist for iPad!

Can you please send me an email with the list of things that you are referring to when you say "some times have no more options to do some specifics things"? We take feature requests very seriously and I want to be sure that we get that list from you. Tambien, yo hablo algunos Espanol si quieres escribar su mensaje en Espanol. :-)

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Fantastic! Makes my job so much easier!

May 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use and the customization options. Also, the customer support is amazing. They are quick to answer and so helpful.

Cons: I realized that what I didn't like about the software were customizations that were put into place before I started this position. With the help of our rep they are fixed and I am a happy camper.

Vendor Response

by The Receptionist on May 29, 2017

Hi Renae,

I really appreciate your taking the time to post a review of The Receptionist for iPad. I am also happy to hear that the software is making your job easier and that our Radical Support has been serving you well.

Let us know if there is anything we can do for you and your team. Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Loving this app, eagerly awaiting more functionality...

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: simple interface, FAST performance. Support staff open to feedback!

Cons: needs a little more functionality of personalization.

Overall: I am introducing the "digital check-in" for the first time to my agency. The simplicity of this app is great for first time users.

Recommendations to other buyers: keep pushing out those enhancements, each one has been worth it!

Vendor Response

by The Receptionist on July 15, 2016

Hi Janel,

Thanks so much for your review! I am glad that the roll out is going well. If you haven't already provided this to someone else on my team can you please send me an email outlining this note: "needs a little more functionality of personalization."? As you know we are very responsive to our customers feature requests and I want to officially log your requests in our feature tracking system.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Receptionist is ahead of the pack!

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, great UX, prompt service

Cons: nothing so far

Overall: The receptionist is quite simple to implement. It has a great UX for customizing your app, and we create buttons on the fly for new events our company hosts. Their customer service is friendly and always available. The features they offer and the UX are better than other visitor software I have tried

Vendor Response

by The Receptionist on August 24, 2016

Hi Brian,

I love your review (probably not surprising ;-)! We have been working very hard on the User Experience of our web application where customers administer their accounts and it makes me happy to hear that our work has paid off. Please let us know if there is anything we can do for you and Open Road Integrated Media. Thank you for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Replacement for current receptionist.

Aug 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Your product was one of many receptionist solutions. I felt that to setup the interface for The Receptionist app, was extremely easy and definitely fit the needs that we were looking for. Our company discussed a 2,000 dollar project of implementing software, and hardware that would replace our current receptionist and upgrade us to a digital sign in device.

The owner was able to use his frequent flyers miles to get a free Ipad to setup a possible electronic sign in procedure for our front desk. I found your app to be simplistic and easy to setup and customize. I have shown the application to my supervisor and other individuals that were in my testing group and they love it! I am very excited to see more customization features, but currently it meets all of our requirements that were looking for.

Vendor Response

by The Receptionist on August 21, 2015

Danielle,

Wow! Thank you so much for taking the time to submit such a wonderful review.

Please feel free to email me should you need anything - andy@theipadreceptionist.com . Thank you for being one of our esteemed customers!

Andy Alsop, CEO
The iPad Receptioinst

Good Job on customer service

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer support is always fast and reliable. I have used it several times for any questions I have and the solutions are always correct. After using this software on out floor it has peaked the interest of other floors. email messages about the ipad receptionist that come to the user that signed up feel like spam I had so unsubscribe

Vendor Response

by The Receptionist on March 12, 2017

Hi Medeline,

I appreciate your taking the time to write a review. I noted a couple of things about your review. First, you only chose 2 out of 5 stars for features/functionality. Why is that? What features are missing from to The Receptionist for iPad? We take feature requests seriously! Second, I hear what you are saying about our automated emails. I would love to hear from you how we could improve those emails so they are adding value rather than feeling like spam. Can you let me know your thoughts?

I am all ears Madeline! ;-)

Thanks for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Simplicity and Ease

Oct 15, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love that it makes the patients experience flow very smooth. Some small fixes that are in the works will make this the perfect product for my uses. I love that I can connect by Bluetooth my speaker and run my music app while patients are still able to check and navigate the menus with ease. It is very user friendly for all that come to check in with the company. I like the fact that each contact can be notified that they have someone waiting. I am able to track my patients through this app and that make my job a little easier. This product and the company of customer service has always been a pleasure to deal with. Thank you for your product!

Vendor Response

by The Receptionist on October 22, 2015

Brandy, Thanks so much for your very kind review! It was a pleasure meeting you in person last week. I love how you have implemented The iPad Receptionist at OpenDraw. A wonderful business model and a great customer of The iPad Receptionist. Please don't hesitate to contact us if you need anything!

Andy Alsop, President
The iPad Receptionist
andy@theipadreceptionist.com

Very helpful and easy to use!

May 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Real time with notifications of guests and very easy to use! I appreciate getting a text that someone is here.

Cons: There really aren't any cons about this system... maybe would be nice to have a bigger screen, and something that even lights up on the front so it'll draw more attention to guests coming into the office.

Vendor Response

by The Receptionist on May 09, 2017

Hi Lauren,

I really appreciate your taking the time to post a review about your experience with The Receptionist for iPad. I like the idea of having the iPad light up!

Let us know if there is anything we can do for you and thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Partnering with the iPad Receptionist has made office accessibility simple, efficient, & flawless!

Jan 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The web client makes it easy to upload contacts, set delivery notifications, and designate employees to retrieve specific alerts. The program has made visitors who come to Yik Yak feel more welcomed now that they don¿t have to wait outside our doors. Visitors know that their arrival has been recorded and the right person will greet them in a timely manner.

The support that we have received from the iPad team has been great too - my questions or concerns are always responded to in an efficient manner.

Overall, the service is reliable, scalable, and predictable, which makes Yik Yak confident that it will continue to fulfill our needs as the company grows.

Vendor Response

by The Receptionist on January 20, 2016

Hi Adelaide,

Thank you so much for your kind review! Your comments are such a great reflection of our software in the field - visitors feel welcomed - it really helps getting information from the "front lines."

Please let us know if you need anything. We are here to help.

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Brand New Customer, GREAT CUSTOMER SERVICE!

Jul 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The piece of mind knowing that our company won't have visitors waiting and have a check in.

Cons: Nothing, only been using for 1 day :)

Overall: We just purchased a brand new ipad receptionist and unless you are very computer savvy, it can be a little tricky, but the customer service is outstanding and very helpful every step of the way!

Recommendations to other buyers: None as of yet

Vendor Response

by The Receptionist on July 26, 2016

Hi Leslie,

Thank you very much for your posting! We are laser focused on ease-of-use. You may have already spoken to out support team about this but I would love to hear what we could do to make it so that you don't feel like you need to be computer savvy to use our application. Any advice is welcome!

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

CUSTOMER SUPPORT IS OVER THE TOP ... BUT YOU ONLY HAVE 5 STARS! THANKS TO ESPECIALLY JENNIFER

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CUSTOMER SUPPORT IS OVER THE TOP ... BUT YOU ONLY HAVE 5 STARS! THANKS TO ESPECIALLY OUR REP WHO PROVIDED ME SO MUCH RE-ASSURANCE TODAY AND HELPED WITH MY PROBLEM. I AM EXCITED TO WORK WITH THE OTHER TEAM MEMBERS BUT HOPEFULLY YOU WILL NOT BE BOMBARDED LIKE OUR REP WAS TODAY. AND YES I AM SCREAMING! BECAUSE I WANT ALL TO KNOW. I LOVE THE PRODUCT... IT IS SUCH A TIME SAVINGS FOR ME. I HAVE BEEN HAND-WRITING ALL THIS INFORMATION ON CARDS ... I AM SO EXCITED FOR THIS MOVE AND ONLY WISH WE COULD HAVE DONE IT SOONER! ALL THE BEST TO YOUR TEAM...AND A SHOUT OUT TO THE VISITOR LOG AND ESPECIALLY TO OUR REP! AMAZING PRODUCT AND AMAZING SUPPORT TEAM!

Vendor Response

by The Receptionist on April 19, 2017

Hi Doris,

You are SO sweet for posting such a lovely review. Our team works really hard to provide Radical Support and your thoughts mean so much to us!

It is an honor to have Bluestar Silicones as a member of The Receptionist Family since December 2016.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

incredibly happy with the service

Aug 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: contractor/visitor management is 100x's easier for me as an EHS manager

Cons: doesn't order replacement pens for me like the old receptionist ;)

Overall: fantastic support team. They are very supportive, efficient, and positive. I have yet to come across a question that they weren't able to answer quickly.

Recommendations to other buyers: Great tool for visitor/contractor management, and emergency evacuation situations

Vendor Response

by The Receptionist on August 25, 2016

Hi Alan,

I love the pen ordering feature request! We can add a new button type - "Re-order Supplies" ;-)

But seriously, thank you for posting your review. Welcome to The Receptionist Family and please let us know if there is anything we can do for you.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

One year in and still love it.

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro:

Easy to set up and run

Easy to view vistor logs

iOS App is rock solid reliable

Con:

Badge printing is limited to 2 specific printers with limited customization

No automated visitor log delivery

Overall, they deliver updates frequently and every update was simple and had zero issues. Customer service is always quick and answers every question within minutes.

Vendor Response

by The Receptionist on June 02, 2016

Hi Nashon!

Thank you for taking time to post a review! Thanks also for point out the Pros and Cons of our software. As you can probably tell we are focused on delivering features that our customers ask for. Improved badge customization is definitely on our list! We have also been asked for the ability to deliver the visitor log in different use cases. I want to log your feature request regarding delivery of the visitor log. Do you mind emailing me a quick message outlining how you like this feature to be built?

Thank YOU!
Andy Alsop, President
andy@theipadreceptionist.com

Love this app and the awesome support team!

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, great support team, great support database, works perfectly!

Overall: We're using it for a small office of 25-30. Setting it up was super easy and if there was anything I got stuck on, the support team helped me resolve it in under 5 minutes.

Recommendations to other buyers: This is a very user friendly and functional app, both for setting up and having visitors check in without having a person sitting at the front desk.

Vendor Response

by The Receptionist on August 19, 2016

Hi Melissa,

Thank you so much for taking the time to post a review! I am delighted to hear you are having success with our application. Let us know if there is ANYTHING we can do for you. Welcome to The Receptionist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Secure Visitor Log, available on demand

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have found the Receptionist for iPad to be a large help in tracking users in and out of a secure facility. The automatic badge printing, and ability to text and email employees expecting visitors has made reaching ones contact a much easier experience. I recently had a visitor stop in as an opportunity visit from another country, and was able to know they were visiting and re-direct their contact directly to someone who could facilitate their needs. Beyond the functionality, I have found their customer service exceptional, and very willing to bring new features to improve the functionality overall.

Vendor Response

by The Receptionist on November 16, 2016

Hi Dale,

Thanks very much for submitting a review of The Receptionist for iPad. It has been a pleasure working with Arnold Magnetic! As I am sure you know you can reach out at any time if there is anything we can do for you.

Thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Support got back to me in less than 1 minute and we were able to "trial" badge printing with ease.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The fact that you can tailor it to our business is awesome. The customer service is AWESOME! They respond almost immediately and then provide you with step by step instructions to perform the task.

Cons: There aren't enough spaces for names. We have to generalize departments and then when a visit sends a message it is up to the department to find out who has an appointment with that guest. Options for responses are also limited.

Overall: I am comfortable with the fact that I can walk away from my desk to do various tasks without leaving someone standing in the lobby.

Vendor Response

by The Receptionist on May 07, 2018

Hi Meghan,

Thank you for your review! I am so happy that The Receptionist for iPad is working for you and your team at Gordon Foods.

I'm going to work with our sales and customer experience teams regarding your notes in the Cons section.

If there is anything I can do for you please don't hesitate to reach out to me directly! Thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

The Receptionist

Aug 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love this product. Super simple to set up, customize, change/update, and manage. A real great 'set it and forget it' kind of product.

Cons: While i'm not 100% sure it has anything to do with the app, sometimes when a guest is typing in their name the keyboard goes completely crazy and makes it difficult. While not really a 'con' per se, but a feature request would be to have it make a phone call, announcement over a PA or maybe a prerecorded message, or something similar. Maybe relay it through Twilio or something similar?

Simple, Effective and Great Price .. what more could we want?

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The system itself is beautifully simple, streamlined and effective - we viewed over 30 systems and they all took weeks to input data and configure the system but with this software it took me an afternoon and we were up and running. We now have a very sleek sign in for Visitors and Contractors with a video for Health and Safety, and all using one iPad .. so not only does the reception are look smart but the process is so simple and creates such a buzz for our clients signing in, and a great first impression. The team at The IPAD Receptionist have been outstanding in their customer support, we look forward to a long professional relationship with yourselves.

Thanks All.

Vendor Response

by The Receptionist on April 12, 2017

Wow, Kathy, Thank you for posting such a flattering review. Our whole staff is blushing! ;-)

It is a pleasure to count Cirrus Logic among the members of our tight knit Receptionist family.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Great Tech support!

Mar 30, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love that while I am in need of help, I can do a live chat with the tech support. I rarely need help as the system is very easy to use, and works just like it's supposed to, but if there is an issue, they respond almost immediately to all the questions that I have posed to them. They are able to check things out right there, and I get my questions answered. We really like the ease of use, and as the administrator of the system, I love the support we receive and nearly immediate response. Highly recommend the system.

Vendor Response

by The Receptionist on April 06, 2017

Hello Joanna,

I really appreciate your posting a review about The Receptionist for iPad and for letting everyone know about our unique and awesome Radical Support. We love working with Android Industries. You guys are the best! Let us know if there is anything we can do for you.

Thank you for being a member of The Receptionist family.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Excellent Paper Replacement

Aug 20, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like the customized look and feel. Customer service has been great for any questions as well. Also, there tech and sales team are very responsive and willing to help any way they can. Their roadmap to the future appears to be in line with what i am asking for. It is easy to use and make a great impression to our visitors.

On a side note, there are features I would have expected to be in place already considering the age of this product. The cost is a little high for the Application, considering its early stages.

Vendor Response

by The Receptionist on August 21, 2015

Camilo,

Thank you so much for taking the time to submit a review. I know your time is valuable and it is very much appreciated! What are the features that you would have expected to be in the software? I want to be sure our roadmap is aligned with our customers expectations. My email is andy@theipadreceptionist.com .

Thank you for being one of our esteemed customers!

Andy, CEO
The iPad Receptioinst

Who needs attitude?

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We 'hired' the iPad Receptionist for our front lobby about one year ago and it's had only 1 sick day ... it lost connectivity when our server hiccuped. We gave it 2 aspirin (a reboot), and it's been solid ever since. Guests find the iPad Receptionist easy to use and as long as company contacts are responsive when notified, it works like a charm. We no longer worry about receptionist coverage, folks hanging around the front desk, solicitors, etc. and, importantly, we no longer have to worry about the attitude of our guest's first point contact here at the office.

Vendor Response

by The Receptionist on October 02, 2016

Hello Dean,

Thank you for posting a review of The Receptionist for iPad! Our receptionists do work tirelessly without complaint. ;-) Please let us know if there is anything we can do for you and Rose Displays and thank you for being a member of The Receptionist family!

Sincerely,
Andy Alsop, President
andy@threceptionist.com

Easy and quick to start with & nice design

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to configure and to use and nice design

Cons: Network servers based on the us which is not compliant for our policy...

Overall: The app is very easy to setup and configure and to use ! Design is pure, very professional. A very good value for money.

Beside the quality of the app, Customer Support department is dynamic, quick and very willingness!

Bravo !

Recommendations to other buyers: Nihil

Vendor Response

by The Receptionist on November 07, 2016

Hi Philippe,

Thank you for your very nice review! I appreciate your taking the time to post your experience. I will send you a separate email regarding the US-based servers.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

nice concierge sign in app

Aug 21, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: i am pretty tech/app deficient and thanks for the great support from Ben on many countless times i had to call him, i was able to get the app up and running and our tenants are pleased. it looks clean and non cluttered compared to the old paper sign in log.

Ben and his tech team were able to work on a couple of bugs for me and i am satisfied.

i had originally gone with another app and actually paid for it but there was absolutely no phone or chat support. i emailed them and in a day or two or three they would respond....not good

Vendor Response

by The Receptionist on August 21, 2015

Richard,

Thank you so much for taking the time to submit a review. I know your time is valuable and it is very much appreciated! I would love to hear more about how you are using The iPad Receptionist for your tenants. My email is andy@theipadreceptionist.com .

Thank you for being one of our esteemed customers!

Andy, CEO
The iPad Receptioinst

BNP Paribas Lease Group Review

Aug 11, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, quick to setup, nice functionalities and professional layout

Cons: nihil

Overall: The app is very easy to use and to configure. You start using and install the app in less than 5 min. The layout is professional.

Customer Support is very friendly and polite. And try to help you asap. This is certainly a app to recommend !

Vendor Response

by The Receptionist on August 11, 2016

Hello Philippe,

Thank you so much for taking the time to post a review! If there is anything we can do for you please don't hesitate to contact us. Thank you for being a member of The Receptionist family! :-)

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

They got it right

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I did not have a lot of time to find an automated solution to our reception problem. Thereceptionist.com was the first site I found, and I visited two others as comparison. This was the easiest solution in every aspect. Configuring our account was easy, changing it was easy and the few questions I had for tech support were responded too asap. And it is inexpensive enough that I put it on a credit card. Presenting this to the G.M. for approval was a slam dunk.

Vendor Response

by The Receptionist on March 23, 2017

Hi John,

I really appreciate your taking the time to post a review but most importantly I am glad that The Receptionist for iPad was able to meet your needs so quickly!

Thank you for joining The Receptionist Family! Feel free to reach out to me personally if there is anything I can do for you and Gordon Food Service.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Amazing App and Amazing Customer Service

Jul 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We recently began using The iPad Receptionist to keep track of visitors in our ITAR-restricted facility. We are a small, veteran-owned business defense contractor. We chose the iPad Receptionist to ensure we are 100% compliant with the ITAR and EAR. We were using a paper log, which allowed other visitors to see who else was in the building. It was ineffective and we wanted a more confidential system. In addition, this app allows for a badge printer with the visitor's full name, their company, our logo, whether or not they are a U.S. Citizen, their photo, and a validity date. It didn't take long to set up the app and the printer. Any time I had a question, the support team was unbelievable responsive, knowledgeable and courteous. I am so impressed with their customer service and how they are willing to make updates to the app based on customer suggestions.

Helpful when our receptionist is out!

May 11, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Quick notification, easy to understand, nice look

Cons: Would like there to be more customization options. Some people like the chat feature, while others don't want to be bothered with that. Some people like a simple message to be displayed to their visitors. It would be nice if we could choose individual functions for each contact.

Vendor Response

by The Receptionist on May 11, 2016

Hi Faith,

Thank you for taking the time to post a review!

We are serious about listening to our customers and their feature requests. We frequently release features and our customers say "you actually listened when I asked for that feature, I can't believe it!" We love hearing that feedback.

If there is anything we can do differently to earn those 2 extra stars in the Overall Rating please personally let me know!

Thanks again,
Andy Alsop, President
andy@theipadreceptionist.com

Best Receptionist Out There!

Jul 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the iPad Receptionist since May 2013 and everyone in our organization loves it. No matter where you are (at your desk, at someone else's desk, in a meeting, out of the office, etc), you can receive a quick SMS and/or email that a visitor is waiting for you up at reception - and can even start up a quick conversation with them!

The iPad Receptionist is quick to setup, easy to configure, and simple to manage. If you ever need support or assistance, their support team is always there to help you.

I definitely recommend this product!

Vendor Response

by The Receptionist on August 21, 2015

Barret,

Wow! Thank you so much for taking the time to submit such a wonderful review. You are always so kind.

Please feel free to email me should you need anything - andy@theipadreceptionist.com . Thank you for being one of our esteemed customers!

Andy Alsop, CEO
The iPad Receptioinst

Excellent customer service!

Dec 01, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: All around a decent app, but what should really sell you is their live chat support feature. In a matter of seconds, you will be chatting with a support consultant. It's clear that these guys care about their product and users. They recently launched an update that gives me hope for future features and functionality this program will have.

Vendor Response

by The Receptionist on January 12, 2017

Hi Anthony,

I apologize that it took me a while to respond to your review. I really appreciate your taking the time to post it. Are there any specific features you are looking for? I would be happy to file them in our feature request system and attach your name and email for notification when they are released. We take feature requests very seriously.

Thanks for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Excellent, efficient and easy!

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use and it saves us a lot of time.

It aligns with our digital first approach

our account manager was amazing to deal with.

Vendor Response

by The Receptionist on August 28, 2017

Hi Shinead,

Thank you for posting a review about The Receptionist for iPad! I am so glad that you are enjoying the software!

Please let me know if I or anyone else on my team can be of assistance. We are so happy that CUA is a recent addition to Australian branch of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Great service with Jessica. Quick response and rapid response.

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how many features it has and how you adapt the buttons for the needs of your own unique business.

Vendor Response

by The Receptionist on August 28, 2017

Hi Karina,

Thank you for posting a review about The Receptionist for iPad! I am so glad that you are enjoying the software and our radical support led by Jessica!

Please let me know if I or anyone else on my team can be of assistance. We are so happy that Aviation Skills Partnership is a recent addition to The Receptionist Family in the UK!

Sincerely, ¿
Andy Alsop, President ¿andy@thereceptionist.com

Great Addition to Our Office

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Receptionist has been an amazing asset for our team. The customization has been easy and we have been able to adapt the app to fit our company needs. Receptionist also comes with great customer support. They were able to help us solve a problem (user error) in a timely manner. Visitors comment on how nice it is, and our staff are better able to assist the visitors. Having the Receptionist for iPad has been a great investment!

Vendor Response

by The Receptionist on March 29, 2017

Hi Kaitlyn,

I really appreciate your taking the time to write a review! I am tickled that the software and our service have exceeded your expectations.

Thank you for being a member of The Receptionist Family and feel free to reach out to me personally if there is anything we can do for you.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Initial review

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extremely simple to use.

Cons: None.

Overall: The instructions for setting up were very simple and clear. We're looking forward to our first visitors!

Recommendations to other buyers: We're just getting ready to deploy and are looking forward to our visitor's feedback.

Vendor Response

by The Receptionist on June 26, 2016

Hi Don,

Thanks so much for taking time to post a review! I am really happy to hear that you would be willing to recommend The iPad Receptionist to a friend of colleague! Please don't hesitate to reach out to us if there is anything we can do!

Sincerely,
Andy Alsop, President
andy@theipadreceptionist.com

Easy App for a Busy Small Business

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our ISO certification requires our company to keep a log of all visitors so our lobby began to use The Receptionist. We've found this application to be useful and very easy. Visitors are so impressed by this system and it gives our customers a good sense of the organized and technologically up-to-date company that we are! The very few problems that we've ever encountered were not only minor but easily and quickly solved by their helpful, professional, and friendly staff. I'd recommend to anyone!

Vendor Response

by The Receptionist on October 20, 2016

Hi Erin,

Thanks for taking the time to post a review about The Receptionist for iPad! Modus is one of our earliest customers and that means a lot to us. We appreciate your being a member of The Receptioinst family.

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Helpful and Continuing to Grow

May 04, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: iPad Receptionist has made the Front Desk more organized and efficient. It cuts down on time that is used trying to find our members around the office. The customer service has always been top notch. They are very helpful and quick to respond.

The software itself is continuing to grow so there are some capabilities that are restricted but they are working to change that.

Vendor Response

by The Receptionist on July 02, 2015

Hi Hannah,

Thank you for posting your review of our software! As you have seen from my emails to customers we are releasing updates to the software regularly and including new features and functionality. I am so excited to be working with our customers to deliver the features they need. If you ever need anything feel free to call me personally.

Andy, President
303-954-8282, Ext 101
Andy@TheiPadReceptionist.com

Thumbs-Up

Jul 08, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use, affordable, effective and great customer service. It would be great if we could create more than just four buttons so that there are more options for our customers since they all come in our office for many different variety of reasons.

Vendor Response

by The Receptionist on August 21, 2015

Lauren,

Thank you so much for taking the time to submit a review. I know your time is valuable and it is very much appreciated! I would love to hear what buttons you'd like to create? I've thought that 4 buttons might be limiting but couldn't determine what other buttons customers might want. I want to be sure the features we are developing are aligned with our customers expectations. My email is andy@theipadreceptionist.com .

Thank you for being one of our esteemed customers!

Andy, CEO
The iPad Receptioinst

Yes. 5 Stars!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We took a very long road to get to The Receptionist. We were looking to integrate a similar solution within our case management software but, at the time, that was not an option. When we did discover this platform, it was so clean and simple that it took a few seconds for management to approve. Now with all the upgrades, it's a steal!! Thanks so much.

Vendor Response

by The Receptionist on December 12, 2016

Hello Winston,

I love your review! I guess I am biased though. ;-) I am impressed with what you all are doing at the Center for Urban Families. Keep up the great work!

Please let us know if there is anything we can do for you. Thank you for being a member of The Receptioinist family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com

Simple and Userfriendly

Feb 17, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very simple to set up and easy for visitors to quickly check in. There are definitely more complex applications on the market for organisations who need more than a simple check in and check out process but for our purposes it works great. We have experienced a few technical glitches but nothing more than an update needed on the iPad or app itself. Jason has been great to work with and always quick to respond when we have questions or concerns.

Vendor Response

by The Receptionist on February 17, 2016

Hi Chelsea,

Thank you for taking time to post a review of The iPad Receptionist! It is a pleasure being able to count National Safety Agency as a member of The iPad Receptionist family.

Sincrerely,
Andy Alsop, President
andy@theipadreceptionist.com

Easy to use, good customer service, looks great.

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Cons: Customization options are limited.

Overall: Setup has been relatively easy and requires little input to get going. Customer service has been quick and effective.

Vendor Response

by The Receptionist on August 24, 2016

Hi Brian,

Thank you for posting your review! If you have a moment would you mind emailing me the customizations you would like to see in The Receptionist for iPad?

Thank you for being a member of The Receptionist Family!

Sincerely,
Andy Alsop, President
andy@thereceptionist.com