# The Receptionist for iPad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Receptionist for iPad the right Visitor Management solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews --- The Receptionist for iPad 4.8 (328) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Reviews of The Receptionist for iPad Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Sara W OwnerMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “User-friendly; options to contact the provider by phone and email are nice.“ January 26, 2026 ZV Zach V Admin. AssistantEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “printer labels for said printer are costly.“ June 24, 2024 SD Samantha D Director of OperationsMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The seamless process has not only enhanced client satisfaction but also improved the efficiency of the office operations“ June 23, 2025 EL Esther L Sr Office ManagerConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “The connection to the printer is a bit difficult to deal with at times.“ August 29, 2023 NS Nicole S HR DirectorNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 6-12 months. “Being a small to mid-sized nonprofit, The Receptionist for iPad was within our budget and meets our needs.“ April 29, 2025 DK Diana K Office AssistantGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months. “In the beginning I didn't like all the updates for the iPad but that's to be expected with new technology. “ June 20, 2023 JW Jill W Director of AdministrationConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “It is simple for visitors to understand how to use it and we love that we can set back up responders if someone is not answering their notice they have a guest then their assistant or another team member can be notified that there is someone waiting for assistance.“ December 11, 2023 KT Karol T OPerations ManagerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “If you want to have your visitor name badges/labels in 4 color they are very expensive so I wish there was a less expensive alternative.“ February 7, 2023 ## Showing most helpful reviews Showing 1-25 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sara W. Owner Mental Health Care Used the software for: Less than 6 months ### "Receptionist review" January 26, 2026 5.0 Pros User-friendly; options to contact the provider by phone and email are nice. It's been consistent with no glitches. Cons A bit pricey. It would be nice if it was more affordable but it is still worth keeping for the moment. Review Source SM Susy M. Executive Assistant Commercial Real Estate Used the software for: Less than 6 months ### "Great "virtual receptionist" when a live receptionist is not monetarily feasible." June 9, 2025 5.0 Our experience has been excellent - this provides what we need, for a reasonable price, and is very easy to set up and use! Pros This product really filled a need for us at a building that doesn't have a live receptionist. We still wanted our tenants to be able to be notified when they had a client/customer, and this works perfectly for that need. We also wanted our tenants to be notified immediately when they received packages. With the Receptionist for iPad, they are notified by either an email or as a text message (whichever they prefer) right away so they can retrieve their packages without delay. We love having the knowledge that our tenants are still being taken care of when we are not able to be at the desk. It is cost effective, and very easy to program/edit. Great customer service as well! Cons So far, there are no cons for us. An update caused it to go down for a brief while, but they worked quickly to fix the issue, and also communicated with us throughout the process with updates! Alternatives considered [Greetly](https://www.capterra.com/p/225877/Greetly/)[Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing The Receptionist for iPad The Receptionist for iPad fit our needs better. Greetly and Envoy were more expensive and seemed to be geared more toward a single large company, and couldn't accommodate our building with multiple smaller tenants. Review Source UM Unikka M. Owner Legal Services Used the software for: Less than 6 months ### "It's An Ok Product " March 24, 2025 3.0 Overall I've had a good experience with The Receptionist. The current price fits the product. Pros Capture the customers name, email, phn# and the voice prompts. Cons Dont have the availability to cature phone numbers correctly, dont have the availability to send sms to only certain customers, dont have availability to log customers out without stating they had an appointment, and limit analytics. Alternatives considered [Greetly](https://www.capterra.com/p/225877/Greetly/) Reason for choosing The Receptionist for iPad Price and what was offered over the competitor Switched from [Excel Analyzer](https://www.capterra.com/p/170910/ExcelAnalyzer/) Needed an automated system that was faster Review Source NS Nicole S. HR Director Non-Profit Organization Management Used the software for: 6-12 months ### "Reliable & Affordable" April 29, 2025 5.0 It has been a positive experience. From demo to use, we have had nothing but good experiences. Pros The functionality and cost. Being a small to mid-sized nonprofit, The Receptionist for iPad was within our budget and meets our needs. Cons The Receptionist has met our needs. We have no complaints about the product or customer service. Alternatives considered [Greetly](https://www.capterra.com/p/225877/Greetly/)[Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing The Receptionist for iPad Functionality and price. Although the functionality among devices was similar or the same, it was the cost that led us to pick The Receptionist. We needed something simple and lower cost, as we are a nonprofit. Review Source SC Sany C. Facilities Administrator Information Technology and Services Used the software for: Less than 6 months ### "User Friendly and Versatile App " May 6, 2025 5.0 very positive experience since the beginning. Sales director is very knowledgeable and the onboarding team is also helpful. Not many visitor management software supports IPA as this is the critical function we need for our company, and The Receptionist was happy to help working with our other vendor. Pros user friendly and intuitive surface, reasonable price and good customer support. Sales team are pretty helpful as well. Cons only supports Apple devices for now. Hopefully it can support other OS so the hardware costs could be lower Switched from [FacilityOS](https://www.capterra.com/p/150781/FacilityOS/) previous products were too expensive, and service was bad, slow responding time, account manager not reachable Review Source EE Ethan E. IT Support Supervisor Construction Used the software for: Less than 6 months ### "New receptionist customer - we have yet to experience all of the features but so far a great product" January 26, 2022 5.0 Communication in general with the sales/service team has been excellent. They responded quickly with any questions we may have and immediately provided support. Shoutout to \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] for providing great customer service! Pros The contact list and its accuracy is one of the strong points of this product. The other is the ability to integrate our Active directory. Although we have not use this product in a production environment just yet I have tested and piloted a few of the available features. I like that it is easy to customize and manage. Cons To be honest we haven't used it long enough to give a valid "con," we're currently waiting to move into our new office to pilot this product in a production environment. Alternatives considered [ALICE Receptionist](https://www.capterra.com/p/151331/ALICE-Receptionist/) Reason for choosing The Receptionist for iPad From our testing, it seemed to be the most user friendly and allowed us full control. It can also be easily managed by not so "tech savvy" individuals which is a plus. Review Source GB Gabriela B. Administration & Project Specialist Insurance Used the software for: Less than 6 months ### "Great platform for small or large business" October 28, 2021 4.0 One of the easiest platforms on the market, especially for a small business that is just getting familiar with implementing a visitor management system. The staff are very helpful and accommodated our needs as much as possible. Pros The setup layout is straightforward and easy to figure out and manage. Cons More customization for the button types. Wish we had the option to stop a visitor from registering upon check in and receive an instant notification if someone selected yes to a Covid-19 screening questions. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/)[FacilityOS](https://www.capterra.com/p/150781/FacilityOS/) Reason for choosing The Receptionist for iPad Platform is easy to figure out (especially for those that are not tech savvy), the price point is unbeatable and the staff are very helpful and great with following up. They also have a great demo experience. Review Source KS Kimberly S. Human Resources Generalist Warehousing Used the software for: 6-12 months ### "100 out of 100!" August 5, 2025 5.0 The experience working with this product has been flawless! From the initial set up to date, the experience has been fantastic! Pros What I enjoy most about The Receptionist is the fact it keeps a daily log of who checks in. Working in an ITAR facility, this is a mandatory function for reporting purposes. Cons To date, I have not found anything to not like about this product. It has met all of our requirements. Review Source AD Arleen D. Executive Assistant, Client Relationship Mgt Real Estate Used the software for: Less than 6 months ### "Highly Recommend" September 17, 2025 4.0 Great experience and it has really made a difference with greeting individuals that come into our office. Pros Great customer experience. It is very user friendly for the guest checking in and has help reduce any confusion in the office or having multiple people go to greet that person. Cons It cannot always be modified to fit our needs. As an example depending on what type of button is used, the back office may NOT be able to "claim the visitor." This puts us back to having more than one person getting up to answer the door. There is a bit of a learning curve to learn the way the system works on the back end. Review Source MB Melissa B. Clinical Director Mental Health Care Used the software for: Less than 6 months ### "What a convenience!" September 19, 2025 5.0 I appreciate the personal service via email and chat while we were deciding when to implement the system. Pros Since doubling our office space and increasing the number of clinicians that receive clients, The Receptionist allows us to know exactly when our client is in the lobby. No more wondering or double checking! We also love how we can make the check in message warm and friendly. Very user friendly too! Cons I would love to have a less expensive option of an iPad, where the only function is The Receptionist. So I am using an old iPad of my own. Review Source SD Samantha D. Director of Operations Mental Health Care Used the software for: Less than 6 months ### "Director of Operations" June 23, 2025 5.0 The seamless process has not only enhanced client satisfaction but also improved the efficiency of the office operations Pros Our practice greatly values the feature that notifies clinicians when a client has checked in on the iPad. This functionality ensures smooth transitions and allows for more efficient time management. We also love how the iPad allows clients to leave feedback about their experience, providing valuable insights that help us continually improve our services. Cons At this time, we do not have any cons to report regarding the RECEPTIONIST or the systems in place.. Review Source TK Taylor K. Power Engineer Hospitality Used the software for: Less than 6 months ### "Receptionist Pro" December 19, 2024 5.0 my overall experience has been great, I haven't been using it for a long time so I'm still learning my way around the software but overall great and beneficial to me so far! Pros The program is user friendly and helps make my day at work flow easier! Cons not much negative to say, could use some tweaks but very minimal issues found. Review Source MH Merikay H. Retention & Recruitment Coordinator Printing Used the software for: Less than 6 months ### "The Receptionist is an Amazing Product & Software." May 17, 2022 5.0 So far so good. Trying to Customize the Receptionist with all the features it has to offer to our Company. I appreciate the customer support. I did also watch the 12 minute tutorial & found it helpful. Pros I love the visitor button and the delivery button. I was trying to get an Interview button set up under checking in, but the process confused me with too many impertinent questions for what I need the button to do. I have not had time but I will reach out to our representative Raven. I love how the software can be customizable to our Company Needs. (Returning Visitors. Delivery's so settings can notify employee of delivery.) Cons No way to notify 2 employees or more of a visitor or visitors waiting? Only option being 1 person.(?) But like the feature of back up notification. Reason for choosing The Receptionist for iPad Our IT department ( Technology Architects, Green Bay WI) suggested it. Review Source AC Adrianne C. Sr. Project Assitant Construction Used the software for: Less than 6 months ### "FCL Builders loves The Receptionist" October 6, 2023 5.0 We now have visitors getting addressed quickly, rather than standing around confused on what to do or where to go. Before they wandered our large lobby to find a bell to ring and I could tell they felt awkward and lost. The Receptionist has given our visitors the comfort and ease to know what to do when they arrive. Pros We love how quickly we can attend to a visitor and how little the wait times are for our visitors. We dont have a "front desk person" and The Receptionist has helped tremendously with our important visitors Cons This software is very methodical and folks have taken into consideration all possible aspects for all possible business situations. It is one of the most thorough Apps have ever used. Review Source RW Randy W. IT Manager Chemicals Used the software for: 2+ years ### "Receptionist Visitor Management " June 3, 2021 5.0 Getting visitors with the correct individual in a timely manner. Always knowing who and when a visitor is on site. Pros Very easy to integrate thru the web based portal. Cons No complaints about the software. Very easy to use Review Source KE Karim E. MANGER o Security and Investigations Used the software for: 1-2 years ### "Karim elshebshery " September 1, 2023 4.0 Not expensive to buy and sound is softly Pros Very good for all to buy iPad and no expensive Cons The quality of sound and materials are very high and good Review Source ML Minh L. Library Technician Higher Education Used the software for: 2+ years ### "Virtual Receptionist on a iPad" November 5, 2021 5.0 It has a very clean and intuitive interface and super easy to deploy. Pros The console is online and configurations are applied instantly with the timely chat support within the console. Cons No comment. I like all the features so far in our deployments Review Source DO David O. Export Compliance Officer Consumer Services Used the software for: 6-12 months ### "Visitor Management / Export Compliance " July 8, 2022 5.0 Positive experience for our company, with multiple locations - we've branched out our "Receptionist for iPad" program to a second location and are looking at implementation for others. Pros The Receptionist enabled us to align our visitor management program with US export requirements for our foreign visitors. Enabling US and Foreign Visitor ID at time of entry using the software options allows quick identification of foreign visitors, and eases the time spent in the lobby for all our Customers & Clients. Cons Thinking globally, we'd appreciate connection to other search engines, such as the US Consolidated Screening List (CSL) for integration into our compliance program. Review Source ZV Zach V. Admin. Assistant Education Management Used the software for: Less than 6 months ### "Admin Feedback " June 24, 2024 4.0 Pros \- user interface is clear and easy to navigate Cons \- app can only be used with a very specific printer. printer labels for said printer are costly. - cannot mass delete pre-registered guests Review Source KJ Kitty J. OPS Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great solution for our office." December 2, 2021 5.0 this solution has allowed us to transition back into the office gradually while still providing good customer service. We will definitely continue to use this solution in addition to having a "live" receptionist in the office. Pros We are without a receptionist in our office. Our staff is in the office a few days per week and WFH on other days. This solution has enabled us to keep our office doors locked for security purposes while in the office while enabling staff members to be alerted via text, email, and or Microsoft Teams of their guest's arrival to the office lobby. It also enables us to receive alerts for deliveries. Cons So far, it has checked all of the boxes. Adding the alerts/notifications to Microsoft Teams was a valuable feature for us. Reason for choosing The Receptionist for iPad The Teems solution was not very user-friendly. The receptionist had far more features that would be applicable to our needs and the needs of most offices both small to large. Very easy and intuitive setup. Review Source CW Constance W. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "The REAL Receptionist" June 30, 2022 5.0 Pros It is easy to use and has so many functions for data. Cons I'm not sure, it seems to be meeting our needs. Reason for choosing The Receptionist for iPad Unsure, I am new to the complany Review Source Alexander Q. Client Care Coordinator Used the software for: 6-12 months ### "Excellent for using in a co-working space" March 7, 2018 4.0 Pros The receptionist keeps our client information in one place and allows for check in and check out to be seamless and intuitive. Cons I wish there were more options when it came to the buttons, such as removing a required input field from some buttons. I also wish there were just more customization options. Review Source Response from The Receptionist March 7, 2018 Hi Alexander! Thanks for posting a review about The Receptionist for iPad! I am glad that Workability is enjoying the software. I have entered a feature request regarding more customizations and attached your email address in our feature tracking system. Should we release these features we will notify you directly. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com KL Kristopher L. IT Director Used the software for: 6-12 months ### "Less issues compared to other vendors! Support is Grade A. Others have been closer to F." August 14, 2017 5.0 Pros Simple setup and configuration compared to other vendors in the similar industry. The web interface is simple enough to get use to. Cons Lacking features to compete with higher tier apps in the industry even though they don't execute them that well. Features such as a like an emergency list if a fire occurs with all the people in the building and maybe even procedures/ contact list. The api needs to be able to push data out to other SaaS systems/databases. Review Source Response from The Receptionist August 28, 2017 Hi Kristopher, I am glad that you have experienced our Radical Support and that we are stacking up well against the competition. Could you please send me your full list of feature requests? As part of our Radical Support we listen very closely to our customers regarding the improvements they think we could make to the software. Safety and evacuation are essential parts of The Receptionist for iPad. Here is a support article on our Emergency Evacuation List feature that is built into the iPad app and how to access the list of checked in visitors from any device including a computer, a tablet or a smartphone: http://support.thereceptionist.com/security/how-do-i-access-my-visitor-log-what-if-there-is-an-emergency Thanks to you and the Dannon Project team for being a member of The Receptionist Family. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com TP Tim P. Director of Information Systems & Project Management Warehousing Used the software for: 6-12 months ### "Easy to Deploy" June 28, 2022 5.0 The setup was very easy and the device was deployed the same day as it was received. Pros The ease of deployment. I was able to complete up within a few minutes. It is very intuitive for the visitor which makes easy for the check in and out process. Cons I cannot find any fault with the SW. It fits my needs. Review Source DA Derrick A. IT Analyst Oil & Energy Used the software for: Less than 6 months ### "It works great and suits our needs" March 6, 2023 5.0 We don't have an actual receptionist so the iPad works great with helping people sign in and contacting the employee that the visitor is there to see. Pros I like how easy it was to set up. It's easy to add users and to track when people sign in or out. It also prints name badges for guests so they are easily identifiable. Cons So far I haven't found any cons. It works exactly how it's supposed to. Review Source