# Page 2 | The Receptionist for iPad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is The Receptionist for iPad the right Visitor Management solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews --- The Receptionist for iPad 4.8 (328) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 2 - Reviews of The Receptionist for iPad ## Showing most helpful reviews Showing 26-50 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SD Samantha D. Director of Operations Mental Health Care Used the software for: Less than 6 months ### "Director of Operations" June 23, 2025 5.0 The seamless process has not only enhanced client satisfaction but also improved the efficiency of the office operations Pros Our practice greatly values the feature that notifies clinicians when a client has checked in on the iPad. This functionality ensures smooth transitions and allows for more efficient time management. We also love how the iPad allows clients to leave feedback about their experience, providing valuable insights that help us continually improve our services. Cons At this time, we do not have any cons to report regarding the RECEPTIONIST or the systems in place.. Review Source JP Josh P. Administrator Apparel & Fashion Used the software for: Less than 6 months ### "Great tool once you’re familiar " November 23, 2024 5.0 Pros very easy and efficient to use, exactly as advertised Cons Quite long to install and wasn’t as quick as expected Review Source TK Taylor K. Power Engineer Hospitality Used the software for: Less than 6 months ### "Receptionist Pro" December 19, 2024 5.0 my overall experience has been great, I haven't been using it for a long time so I'm still learning my way around the software but overall great and beneficial to me so far! Pros The program is user friendly and helps make my day at work flow easier! Cons not much negative to say, could use some tweaks but very minimal issues found. Review Source ZV Zach V. Admin. Assistant Education Management Used the software for: Less than 6 months ### "Admin Feedback " June 24, 2024 4.0 Pros \- user interface is clear and easy to navigate Cons \- app can only be used with a very specific printer. printer labels for said printer are costly. - cannot mass delete pre-registered guests Review Source JD Jamie D. Executive Assistant Automotive Used the software for: 1-2 years ### "Excellent Investment!" January 3, 2022 5.0 We have eliminated the antiquated pen and ink visitor log by using The Receptionist for iPad. We have freed up time for our Office Administrator to spend on other tasks. Integrating The Receptionist for iPad with our HubSpot account has become a great help to our sales team. Pros The notifications feature. We have a lot of visitors come through and if our lobby attendant isn't available, they do not have to wait around for someone to help them. They simply register through the iPad and their contact is notified immediately. Cons That the pre-registration feature doesn't work with the touch-free feature. If those two options were "married" it would be a match made in heaven! Reason for choosing The Receptionist for iPad The feature that allows the visitor and their contact person to text after they check-in has been a game changer. We no longer need to page people to the lobby and hope they heard the page. Visitors get an immediate response from their contact that they are on their way to greet them. Notification go to both email and text - everyone has agreed it's a wonderful feature. Review Source Thierry B. Sales Marketing Director Automotive Used the software for: 6-12 months ### "LISA The Receptionist" March 22, 2021 4.0 We do not have a permament receptionist at the factory. This job was givin to the customer service team who doen't have the time nor the joy to do it all the time... especially in a pendemic situation. The Receptionist software allowed us to automate the visitors and employees management experience. We no longer use the traditional paper log visible to everyone who visit the factory. We also increassed the security and health of our visitors and employees by using the touchless login. Pros We named our software LISA (Log In System Autonomous). What I like about this software is the simplicity to configure it to my specific needs despite it's limitations when it comes to foreign languages and multiple work shifts. Our factory is in the Fench province of Quebec CANADA. Once you figure out what it can and cannot do, you work around it and it does the job. Cons The foreign language option is limited.. meaning you have to personally sellect and translate all the text (painful). The other thing missing is the ablility for the visitor to phone call the person you want to meet with via The Receptionist... you need to use a third party application and if you aren't familiar with it yet... you will need the help of their customer support. That been said, when it works it is great and LISA The Receptionist comes to life. Reason for choosing The Receptionist for iPad I choose The Recptionist because it was simple to use and to configure during the trial period. What really signed me on was their customer service... they called it "Radical Customer Service" and let me tell you it is. If you need help... no matter what someone will get in touch with you before you hang-up. They are that good and it makes a big difference when you are in another Country and need help right away. I strongly recommend The Receptionist to anyone who's looking to automate their visitors and employees management experience. Review Source AW Adrain W. Executive Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Very Good Product" June 21, 2022 5.0 The business problem I have and continue to solve is integrating the information I receive into Monday.com so my\[SENSITIVE CONTENT\] would know if there is an action on that visitor that he need to follow up with. Pros The most impactful was making sure I captured all of the information of the visitor. After a few weeks or month we realized we did not all of the information. Integrating the product with another product was not eventful for me. More importantly, when I research what I would like to do in The Receptionist it is very helpful. Cons From the knowledge I currently have the least is the name badges. I have not taken time to research if I can take a visitors picture without printing a name badge. I did a work around and put the label maker on the other side of the desk. Reason for choosing The Receptionist for iPad I chose The Receptionist because it met all of the needs of our organization without a person being glued to the desk and still be able to give the visitor the quality of service they deserve. Review Source DP David P. Owner Construction Used the software for: 6-12 months ### "Receptionist for iPad " March 6, 2024 5.0 Great experience and has assisted us in capturing customer and project information from initial contact with customers. Pros Efficient and shows a higher level of company professionalism from first contact at our showroom. Cons Nothing comes to mind about what we do not like. I meets our needs perfectly. Reason for choosing The Receptionist for iPad Cost and ease of use for staff and customers. Review Source DG Dawna G. Property Manager Real Estate Used the software for: 6-12 months ### "The Receptionist is a game changer" June 19, 2023 5.0 We have eliminated sign in sheets and now have professional kiosks for sign in. Our tenants have complimented the alerts that they get and the efficiency at the concierge desk has improved due to the Receptionist. Pros The Receptionist not only adds a professional look and feel to our concierge desk (of a multi-tenant high-rise office building) but allows someone to check in with little to no help, alerts that tenant to their visitor's arrival, and keeps a visitor log for us. This frees up the concierge desk employees when visitors arrive. Cons There are no true cons. No matter how user friendly something is, there are still going to be people that need assistance when using The Receptionist. Reason for choosing The Receptionist for iPad Price and ease of set up and use. Review Source TS Terry S. Compliance Manager Semiconductors Used the software for: Less than 6 months ### "New to the Receptionist family.... time-saver!" June 21, 2022 5.0 Pros Prior to the Receptionist, we conducted visitor management on an ad-hoc basis. Now, our Visitor Management is comprehensive, automated, standardized, audit able, and convenient. This also satisfies our government contract requirements. Cons Unfortunately, the printer regularly drops connection with WIFI and Bluetooth. Reason for choosing The Receptionist for iPad N/A.... The Receptionist had all that I wanted and needed. Review Source VR Verified Reviewer IT Manager Education Management Used the software for: 2+ years ### "The receptionist" July 25, 2022 5.0 Very positive. Visitors also appreciate how easy it is. Pros Has had incredible uptime and support has been quick to assist with any issues. The ability to have guests sign legal waivers before getting their badge printed out is very helpful. Cons Selecting different sites and be convoluted. Alternatives considered [Verkada](https://www.capterra.com/p/230311/Verkada/) Reason for choosing The Receptionist for iPad Cheaper and well baked. Review Source JH Julian H. IT Systems Administrator Automotive Used the software for: Less than 6 months ### "We Love The Receptionist" December 14, 2021 5.0 Overall, the experience with The Receptionist has been totally positive. I was able to configure the workflow and have the iPad set up within a couple of hours. Everything was intuitive and I am happy to see all the features that are available. Pros I think the number one thing we love about this software is the ease of use. Not only is it easy for our visitors to check in and out, but it's easy to configure and setup. We also really liked how everything flows with the transitions between the pages. It seems very smooth. Cons We have not found a Con yet. I guess if I were to have to choose something, I wish you could change the colors of the Yes/No Buttons from Green and Red to any color you'd want. Reason for choosing The Receptionist for iPad I had used The Receptionist at a previous employer and knew that it was high quality software. Review Source ID Ian D. IT Intern Used the software for: 6-12 months ### "An experience worth far more than the cost." January 5, 2018 5.0 Automation, cost savings from using paper visitor logs, and ease of use! Pros There is not enough space to say all the Pros with the receptionist. The most astounding and remarkable feature of The Receptionist is the customer service and support. In the several months I've been using it, I've never had to wait more than 5 minutes for a problem solution. The problems are solved almost immediately, and if they can't be, we figure out an alternate solution to the problem at hand. Furthermore, this is a company that actually LISTENS and DEPLOYS suggestions. I've submitted several suggestions to them, and almost all of them have been implemented. If the suggestion benefits the overall experience of the customers, it gets added very quickly! In the years I've spent in IT and using dozens different applications and software, this is one that actually listens to it's customers and works very close with them to ensure everyone is happy. There's an abundance of different features you can customize to what you need your receptionist to do. We use 2 for lobby "visitor" check-in, and one for the shipping department for truck drivers to check in and clock their time. It's incredibly versatile! Cons For an advanced user, some features feel a little bit limited, however they are quickly working on improving functionality of certain features to make it even more versatile! There aren't many cons I can come up with! Review Source Response from The Receptionist January 8, 2018 Hello Ian, All I can say is Wow! I can't tell you how happy, as the president of the company, to read your review. What a way to start off a Monday morning. :-) We are honored to have Autoneum as a member of The Receptionist Family. You obviously know where to reach us if you need anything and I am including my personal information so feel free to reach out anytime. Sincerely, Andy Alsop, President andy@thereceptionist.com SB Sarah B. LMHP Mental Health Care Used the software for: 6-12 months ### "Game Changer!" July 18, 2022 5.0 The Receptionist has improved customer service and been a life saver for after hours. Our clients feel connected when they walk in the door and can check-in simply at the iPad. Our providers love the notifications, helps them stay on time, and also makes them feel safer knowing who has entered the practice. Pros I love that there are multiple features. The most beneficial for us is the check-in. It's eliminated the need to hire another administrative person, yet allows clients and providers to feel connected and informed. The ability to review practice documents and sign them right there on the spot is amazing and simplifies the process for our clients. No need to navigate difficult portals anymore. Also, I love how it sends a copy of the paperwork right to the client. Cons Is there a way to have it on a timer so the app can close on its own? Our iPad is on round the clock and it bugs me that we can't shut it off. Review Source JW Jill W. Director of Administration Construction Used the software for: 6-12 months ### "Easy to Use" December 11, 2023 5.0 We love it and find it to be reliable and affordable. I personally have already recommended it to two friends looking for a receptionist solution for their offices. Pros The Receptionist for iPad is very easy to set up and administer. Our marketing team was easily able to design a cover page with our logo on it, which is nice. It is simple for visitors to understand how to use it and we love that we can set back up responders if someone is not answering their notice they have a guest then their assistant or another team member can be notified that there is someone waiting for assistance. It is also very easy to get into the back end of the app to make changes. Cons I really can't think of anything. Other than sometimes we forget to plug it in overnight to charge but that's an us problem and not a Receptionist for iPad problem! :-) Review Source RN Ralph N. Owner Mental Health Care Used the software for: 6-12 months ### "Works well with modifications" June 28, 2022 4.0 It works but with some annoyances. It will get the job done for now. Pros The software allowed me to digitally address two issues we were addressing physically before. We are able to simplify the student sign-in process and we are able to keep a record of drop-off / pick-up times for our clients. Cons We are utilizing the system to display when students are being dropped off and picked up by parents. We have found a work around solution for what we need to accomplish but it would be nice if you could create a streamlined solution that doesn't require us to use a browser plugin. Our current solution requires us to shutdown and restart the system almost every day. Reason for choosing The Receptionist for iPad Cost to benefit ratio (Value). For the price your software got us closest to what we were attempting to do. Review Source NV Nicole V. Security Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Improved Visitor Process" July 29, 2019 5.0 Pros This product has improved our visitor sign in process exponentially. It has also allowed us a much better way to track and manage our guests both single and large groups. This software is extremely easy to set up and manage. Whenever I have run into a problem with this software and had to work with their customer support it has always been a wonderful experience. Their support staff is amazing. Cons The only complaints that I have are in regards to the printer. There is only one brand of printer that can be used with this system and the quality of the tape roll that is used in not very good. It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere. Reason for choosing The Receptionist for iPad Cost Review Source Response from The Receptionist October 30, 2019 Hi Nicole, Thank you for the wonderful review. I am so happy to hear that our system has helped you in such a material way. I also love hearing your feedback about our support. We take it seriously, and our team will be happy to read your comments. I will pass along your feedback about the printer tape roll to our team as well. We tend to see this happening more with the 'off brand' labels that work with Brother and not Brother's branded labels, as well as old labels. Thanks again! Sincerely Andy Alsop, President andy@thereceptionist.com EL Esther L. Sr Office Manager Construction Used the software for: Less than 6 months ### "Instant Notifications!!" August 29, 2023 5.0 This was the best purchase we made during our move to the new office. Pros With the recent move, our new building was way to large to have the admins running around notifying employees of their visitor arrivals. The instant notifications have helped tremendously. Cons The connection to the printer is a bit difficult to deal with at times. Reason for choosing The Receptionist for iPad I came highly recommended by our surveillance staff. Review Source SS Sinéad S. HR Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Fantastic from start to finish! " November 1, 2017 5.0 Professionalism, Health & Safety compliance, value for money!! Pros The entire software really is superb, I cannot fault it. I have had many of our visitors remark on its simplicity. All in all, I have found my user and administrator experience excellent. That's from my first inquiry about the software, straight through to delivery, including iPad and printer! And the support, which for me is the strongest attribute, is absolutely outstanding. I have found the support to be responsive, professional, patient and polite. And with me being in the Republic of Ireland, that's all with a time difference. I have for the most part been dealing with the lovely customer service agent, who has been brilliant, but that said, any other operator I have been in touch with have equally been as helpful and obliging. On a few occasions, I have also used the extremely useful notes and guidelines and they are spot on, so accurately written and easy to follow. The value for money is amazing and with unlimited everything, you simply can't beat this product. So simple to use as a guest and so easy and straight forward to use as an operator. I highly recommend The Receptionist to any business looking to introduce a visitor management system. Cons There is nothing I dislike about The Receptionist BUT if I had to choose one thing, the only con I can come up with (and it really is not a big deal) is that our logo doesn't print out in its full colour. Review Source Response from The Receptionist November 2, 2017 Hi Sinéad, Wow! Thank you so much for your very nice compliments. I have shared your review with our entire team. We are proud to count Control Equipment Limited as a new member of The Receptionist Family in the Republic of Ireland. :-) Let us know if there is anything more we can do for you and your team. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com VR Verified Reviewer Digital Voice Transcriptionist Judiciary Used the software for: 6-12 months ### "The Receptionist for iPad- An Efficient Cloud-based Visitor Management System" April 15, 2019 4.0 Pros The integrated Badge-printer tool which allows badges to be printed for visitors at our organization is my favorite aspects of this software. Cons The photo quality needs improvement. In some instances, resolution, and imaging is dark and difficult to identify at times. Review Source Response from The Receptionist June 24, 2019 Hi there! Thank you for taking the time to leave a review of our software! We always strive to get better, and feedback like yours goes a long way. Sometimes, repositioning the iPad to get better lighting helps. We've had a lot of customers get great results when they put the iPad in a place with better lighting, even if it's just rotating it just a bit. If you ever have any issues, we'd love to see if we can help walk you through them as best as we can. Please reach out to me directly or contact our support team through the chat feature on our website or in your admin panel. Have a great day! Sincerely Andy Alsop, President andy@thereceptionist.com KC Kevin C. Technical Coordinator Used the software for: 6-12 months ### "We are using this in a school setting and it is very helpful in helping us to keep track of visitors" August 16, 2017 4.0 Security and peace of mind in knowing that we have a way to know who is on campus at all times. Pros Customer support is fantastic! Can't stress that enough. The ease of use and keeping track of our visitors is very helpful and works great. A lot of our visitors are impressed with the use of technology to keep track of things. The use of printable badges helps everyone to know who is on campus and why, great product on that end. Cons One of the main reasons we chose this product was for attendance tracking. There was very little follow up on whether this product was capable of handling this for us aside from the initial sales pitch where we were sold on the idea it could. After a few months there was no clear resolution made from The Receptionist side and it was determined from our side that it was not able to support this need. We were sold three accounts and only needed two, one for each of our locations. The transition to this product would have been better had these issues been addressed better to start. Review Source Response from The Receptionist August 28, 2017 Dear Kevin, First off let me apologize. I am sorry that your pre-sales experience with our partner was not up to our standards. I am actively looking into this and I promise to get back in touch with you. Setting that aside I am so glad that the software is working well for you and Port View and that you have experienced our Radical Support. Thank you for being a member of The Receptionist Family! Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com KJ Kitty J. OPS Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great solution for our office." December 2, 2021 5.0 this solution has allowed us to transition back into the office gradually while still providing good customer service. We will definitely continue to use this solution in addition to having a "live" receptionist in the office. Pros We are without a receptionist in our office. Our staff is in the office a few days per week and WFH on other days. This solution has enabled us to keep our office doors locked for security purposes while in the office while enabling staff members to be alerted via text, email, and or Microsoft Teams of their guest's arrival to the office lobby. It also enables us to receive alerts for deliveries. Cons So far, it has checked all of the boxes. Adding the alerts/notifications to Microsoft Teams was a valuable feature for us. Reason for choosing The Receptionist for iPad The Teems solution was not very user-friendly. The receptionist had far more features that would be applicable to our needs and the needs of most offices both small to large. Very easy and intuitive setup. Review Source DC Derek C. Facility Managment Consumer Goods Used the software for: 1-2 years ### "TDK-Lambda Americas Inc. " July 18, 2016 5.0 Before choosing iPad Receptionist we tried 3 other major Visitor Management software systems. We downloaded their free trials (typically 30 day) and purchased some equipment (ipad & badge printer) to have real world experience with all of them. Out of all of them, iPad Receptionist was by far the easiest to set up for the administrator of the system. The visitor sign in/sign out and host notification processes are both intuitive and reliable. Pros None of the other systems tested came close to being competitive in regard to cost and customer service. Another feature we like is the system is regularly being updated with improvements and more options. The people that we have spoken with and emailed at the company give us a real feeling that they care about your needs as a customer. Cons The only issue we have had has been that our badge printer is networked and for some reason it occasionally goes to Wifi mode and badges will not print, but the system still notifies the host. Review Source Response from The Receptionist July 18, 2016 Hi Derek, Thank you so much for your very nice review! It was a pleasure meeting you last week at the TDK-Lambda facility. It's super impressive what you are doing and great to see so many high-end manufacturing jobs in the US! Let us know if there is anything we can do for you. Sincerely, Andy Alsop, President andy@theipadreceptionist.com CW Constance W. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "The REAL Receptionist" June 30, 2022 5.0 Pros It is easy to use and has so many functions for data. Cons I'm not sure, it seems to be meeting our needs. Reason for choosing The Receptionist for iPad Unsure, I am new to the complany Review Source Jimmy K. IT Analyst ( Global Service Desk ) Internet Used the software for: 1-2 years ### "Nice Visitor Tracking Application" October 9, 2018 5.0 Pros This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day Cons There are no cons. This is a very small application and everything has be thought of Review Source Response from The Receptionist October 9, 2018 Hi Jimmy, Thanks so much for posting a review about The Receptionist for iPad! I am so happy to hear that the application is working for you and Chegg Inc! Please don't hesitate to reach out to me personally if there is anything I can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com