# Page 3 | The Receptionist for iPad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is The Receptionist for iPad the right Visitor Management solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews --- The Receptionist for iPad 4.8 (328) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 3 - Reviews of The Receptionist for iPad ## Showing most helpful reviews Showing 51-75 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Karen H. Branch Operations Assistant Financial Services Used the software for: Less than 6 months ### "The Receptionist is a helpful tool for visitor management in our business." November 4, 2021 5.0 In our business clients come first! When the front desk at our office is not staffed due to vacation time or being away from the desk, we don't have to worry that clients will feel unattended to or feel no one will be aware of their arrival. Pros The set-up process is easy and the customer support is fantastic! The ipad is super easy for clients to use. Even for those who are not comfortable with technology. Cons If a staff member is on the phone, finishing up a meeting or involved with a project, they would not be aware a visitor has arrived because they would not be looking at their emails. Reason for choosing The Receptionist for iPad Our company was using the product in other offices and was pleased with the ease of use and how it solved the issue of not having someone at the front desk at all times. Review Source Alexander Q. Client Care Coordinator Used the software for: 6-12 months ### "Excellent for using in a co-working space" March 7, 2018 4.0 Pros The receptionist keeps our client information in one place and allows for check in and check out to be seamless and intuitive. Cons I wish there were more options when it came to the buttons, such as removing a required input field from some buttons. I also wish there were just more customization options. Review Source Response from The Receptionist March 7, 2018 Hi Alexander! Thanks for posting a review about The Receptionist for iPad! I am glad that Workability is enjoying the software. I have entered a feature request regarding more customizations and attached your email address in our feature tracking system. Should we release these features we will notify you directly. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com VR Verified Reviewer Safety and Security Specialist Media Production Used the software for: 6-12 months ### "I couldn't be happier with both the product and the service." January 2, 2018 5.0 Pros it is easy to use and makes for a more efficient sign in process. if there is a problem the support staff is quick to respond and help find an solution to whatever your issue is. Cons I have no serious cons to list. the only slight complaint I would have would be the limited ability to design and customize fonts for the home page. Review Source Response from The Receptionist January 3, 2018 Thank you for posting a review about The Receptionist for iPad! I am so glad you are enjoying our Radical Support. I am going to add your request for additional design and customization for the Home Screen to our feature request log. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com JB James B. Director of Operations Chemicals Used the software for: Less than 6 months ### "Easy to set up and flexible for our needs" November 24, 2021 5.0 The Receptionist allowed us to get CTPAT compliant quickly and with a reasonable effort. Just a straight forward product implementation for the layman. Pros The product is easy to set up, you don't need a degree in computer science to make this work. I like the ability to define different requirements based on location/visitor type to minimize the data entry that our visitors have to do when they arrive and the pre-registration feature speeds things up even more. I especially like the notification options to track down busy staff that are not always at their computer. Cons Looking forward to the ID scanning option being implemented here. Reason for choosing The Receptionist for iPad The Receptionist gave us the most bang for our buck while remaining flexible enough to suit our needs. I also liked the no-pressure sale. Our representative offered us help when we had questions but never was pushy about getting the sale. Review Source KL Kristopher L. IT Director Used the software for: 6-12 months ### "Less issues compared to other vendors! Support is Grade A. Others have been closer to F." August 14, 2017 5.0 Pros Simple setup and configuration compared to other vendors in the similar industry. The web interface is simple enough to get use to. Cons Lacking features to compete with higher tier apps in the industry even though they don't execute them that well. Features such as a like an emergency list if a fire occurs with all the people in the building and maybe even procedures/ contact list. The api needs to be able to push data out to other SaaS systems/databases. Review Source Response from The Receptionist August 28, 2017 Hi Kristopher, I am glad that you have experienced our Radical Support and that we are stacking up well against the competition. Could you please send me your full list of feature requests? As part of our Radical Support we listen very closely to our customers regarding the improvements they think we could make to the software. Safety and evacuation are essential parts of The Receptionist for iPad. Here is a support article on our Emergency Evacuation List feature that is built into the iPad app and how to access the list of checked in visitors from any device including a computer, a tablet or a smartphone: http://support.thereceptionist.com/security/how-do-i-access-my-visitor-log-what-if-there-is-an-emergency Thanks to you and the Dannon Project team for being a member of The Receptionist Family. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com AC Aidan C. IT Director Used the software for: Less than 6 months ### "Good and bad. Lacking features in specific areas." May 1, 2018 3.0 Pros Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should. Cons Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics) Review Source Response from The Receptionist July 16, 2018 Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com AM Ashante M. Office manager Warehousing Used the software for: 6-12 months ### "Best "remote" receptionist there is!" December 9, 2019 5.0 Its been fun and easy to use for both our clients and myself. We don't have a receptionist yet, because our office isn't set up that way. However, this is great to use because our clients can sort of help themselves until someone comes out to assist them. Pros I love that we can make this extremely customizable so that the clients feel like they're truly getting taken care of and not just another number. The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors. Cons Pricing is a bit off to me. I think we wish there was the ability to have a Basic package for employee contacts over 24. We have about 30 or so, but don't need everything that Premium offers. Premium is the next level up in order to include over 24 ppl. Review Source Response from The Receptionist May 4, 2020 Ashante, we're so grateful you took the time to leave us a review. We all want to make a great first impression, and it's wonderful to hear that we can help your team do so. Thank you so much for being a customer! -Kayla Hollenbaugh, Digital Campaigns Manager KM Kaitlynn M. COO Health, Wellness and Fitness Used the software for: 2+ years ### "Best app for our check ins" June 22, 2022 5.0 Pros I liked how easy it was to use and the ability to customize to be exactly what we needed it for. Cons What I liked least is the Support hours and time it sometimes takes to get back ti resolve an issue. Review Source TP Tim P. Director of Information Systems & Project Management Warehousing Used the software for: 6-12 months ### "Easy to Deploy" June 28, 2022 5.0 The setup was very easy and the device was deployed the same day as it was received. Pros The ease of deployment. I was able to complete up within a few minutes. It is very intuitive for the visitor which makes easy for the check in and out process. Cons I cannot find any fault with the SW. It fits my needs. Review Source VR Verified Reviewer Recruiting Coordinator Consumer Services Used the software for: Less than 6 months ### "Simple easy to use " November 21, 2019 4.0 As a means to gather a security agreement, it definitely does its job. On top of that, getting the updated notifications helps. Pros I think the best part is the notification aspect of the software is pretty convenient. As opposed to just notifications by email, you are able to sync with Slack and have a bot also notify you, which can ensure the host receives the sign in. Cons I keep having issues with the badge printer accompanying it. Sometimes the software will print the badge of the guest before the one who is currently signing in. If it prints at all, if not it will have issues. Review Source Response from The Receptionist May 4, 2020 Thank you so much for taking the time to leave a review! We really value customer feedback and I'm so happy to hear how useful our notification system is for your team. If you ever have issues with your badge printer, feel free to chat with our team using the orange button at the bottom of our website and we'll be happy to help! -Kayla Hollenbaugh, Digital Campaigns Manager cF carmen F. Office Assistant Biotechnology Used the software for: 1-2 years ### "Great tool for visitor check-in" October 8, 2019 5.0 I work in a building that shares the lobby so The Receptionist i-pad helps monitor who is really here to see someone from my company. Pros The program is user friendly. I really like that you can customize the buttons, add documents, a logo, etc. It's easy for visitors to reach their designated party. Also the times I have reached out to Customer Service they have been very efficient, friendly and just overall helpful. Cons haven't encountered any major issues with this software Review Source Response from The Receptionist May 4, 2020 Hi Carmen! We're so glad that The Receptionist for iPad makes setup, customization, and check-ins easy for you and your visitors. Radical Support defines who we are and how we operate, so we're thrilled to hear that you've been happy with your customer service experience, too. Thanks a lot for the great review! Best, James Jordan Creative Manager DA Derrick A. IT Analyst Oil & Energy Used the software for: Less than 6 months ### "It works great and suits our needs" March 6, 2023 5.0 We don't have an actual receptionist so the iPad works great with helping people sign in and contacting the employee that the visitor is there to see. Pros I like how easy it was to set up. It's easy to add users and to track when people sign in or out. It also prints name badges for guests so they are easily identifiable. Cons So far I haven't found any cons. It works exactly how it's supposed to. Review Source DT Diane T. eBay Seller Consumer Goods Used the software for: I used a free trial ### "Great Interactive Tool to Ensure No One Goes Unnoticed" November 20, 2018 5.0 Love it so far. When and if I open my store I will be buying this software and using it. Knowing who is coming, when they are coming, all of these factors need to be considered in the business person's schedule. I think this is a wonderful new software and very user friendly. Pros For the free version I've explored so far, it is a great tool!! I am in the process of checking out brick and mortar locations to open my own secondhand store. This software allows for people to check in via their cell phones with Receptionist for iPad and this software can be programmed to notify each person who would be expecting customers and or visitors. No more waiting at an empty desk while someone has to run to the back for a moment. Also a great perk is that this software is multi lingual !! Cons I have not yet paid for the "Official" software but from what I have seen from the free offering, this is a marvelous tool for anyone who has an office, and even for people who have a lot of people to be expected at family events!! Review Source Response from The Receptionist November 25, 2018 Diane, I am glad that your free trial has gone so well. I hope that you will open your store and implement our software to make things more efficient. Thank you for being a member of The Receptionist Family. Sincerely, Andy Alsop, President andy@thereceptionist.com RT Ryan T. Owner Real Estate Used the software for: 6-12 months ### "Great Platform, Customer Service, and Performance" June 1, 2019 5.0 Great platform and wonderful team! Pros The clean and professional look paired with easy management. Cons We can not set up an automated and customizable follow-up email to guests after they have visited. This would be great to thank them for coming, ask for feedback, or give them more information on our space and offerings. Review Source Response from The Receptionist October 30, 2019 Hi Ryan! Thank you so much for leaving us such a positive review. Always good to hear from fellow Denver-ites! Regarding your desire to set up a customized followup email, that is something we've heard and are considering for a future feature update, but in the meantime, did you see our new integration with Zapier? It allows you to tie in our system to other software, like Mailchimp or Constant Contact, which would allow you to send out emails after a guest has checked out. Definitely check it out, and if you need any help setting it up, let our support team know. Sincerely Andy Alsop, President andy@thereceptionist.com PM Peter M. CFO Non-Profit Organization Management Used the software for: 1-2 years ### "The Receptionist for Ipad" October 14, 2019 4.0 We didn't want the cost of having a receptionist given the size of the business so went looking for a digital option. The Receptionist fit the bill in terms of cost and functionality. It has been accepted by all employees and visitors have found it easy to use. Pros Ease of use Support Low cost given functionality Cons Admin system is a bit clunky Graphics probably need updating Review Source Response from The Receptionist May 4, 2020 Hi Peter, Thanks for your review! We're very glad to hear that employees and visitors find The Receptionist for iPad easy to use and that you're pleased with the support you've received. Thanks for your feedback on the admin graphics. We're regularly making UX and UI updates based on user feedback, so feel free to send any requests into our team via live chat on our website. Best, James Jordan Creative Manager KK Keith K. Payroll Manager Executive Office Used the software for: 2+ years ### "Great Money and Time Saver" October 8, 2019 5.0 Great time and money saver. Pros It eliminated the cost of an employee and their benefits. It's easy for our guests to use. Cons I really have no complaints in regard to this product. Reason for choosing The Receptionist for iPad This product did exactly what we tried to accomplish by eliminating a front desk person that really didn't have enough walk in business to deem it necessary. Review Source Response from The Receptionist May 4, 2020 Hi Keith, We're glad that your guests are enjoying an easy check-in experience. Thanks for taking the time to write us a review! Best, James Jordan Creative Manager CT Chris T. HR Manager Used the software for: 6-12 months ### "Overall positive, it fits a need. " July 20, 2018 4.0 cost saving of a headcount, and easy to use to assure the right contact is reached for guest. Pros Easy to use. Fits the simple need. User friendly. Looks good in the lobby. Keeps everyone from calling me or my assistant. Cons The versatility is limited. I'd like to set refresh dates on videos and agreements, can't do that unless I remove and start everyone over. Would like to be a check out for lunch button, so we're not having to waist a second badge for guest/visitors. Be nice to get a text once a contractor leaves, just as a way to know for sure. Again just a few things that could be added to help the end user. Review Source Response from The Receptionist July 25, 2018 Hi Chris, Thanks so much for taking the time to write a review about The Receptionist for iPad. I am glad the software is mostly satisfying your needs. I really appreciate your taking the time to let me know about the enhancements you'd like to see us make to the software. We take feature requests very seriously. I have entered a feature request for things you've noted. Look out for upcoming feature releases! Sincerely,  Andy Alsop, President  andy@thereceptionist.com RC Renee C. Receptionist Used the software for: 6-12 months ### "It has been a welcomed change to our office. Both guests and employees alike find it very helpful. " September 20, 2017 5.0 Pros What we like most about the software is the ability to customize every option. We have been able to make adjustments with ease and instantly. Cons The admin site does not automatically upload the visitor log when someone checks in or if there is activity with pick-ups and deliveries. The admin will have to remember to refresh the page to see an update. Also, we also have several visitors and customers we try to accommodate with the "delivery" option but are limited with selections so not everyone has their own button. It can cause some confusion. Review Source Response from The Receptionist September 21, 2017 Hi Renee, I really appreciate your posting a review about The Receptionist! I am so glad you are finding the software configurable to your needs. Also, I can't thank you enough for submitting your feature requests. We take these requests very seriously. I have submitted posted them to our feature request system and attached your email address so that you will be notified when they are released. Thank you for being a member of The Receptionist family! Sincerely, Andy Alsop, President andy@thereceptionist.com DK Dara K. Office Admin Wireless Used the software for: 1-2 years ### "Easy to use Receptionist " January 5, 2017 4.0 I have used the Receptionist for iPad for a year now. I very rarely run into any tech issues.. and when I do, they are usually very quick to reply and help me get back up and running. Everyone who checks in at our office thinks it's a really cool and "high tech" feature. We will continue to use the Receptionist for iPad for 2017! Pros Easy to use. Cons Sometimes it doesn't want to stay connected to wifi. Review Source Response from The Receptionist January 5, 2017 Hi Dara, Thanks very much for posting a review of The Receptioinst for iPad. Have you checked with our support team about the intermittent wifi issue? We find that installing a new wifi access point or placing one closer to the iPad solves the problem. Also, be sure to check with our team if you ever having printer issues. Sadly, the Brother printers require a lot of support but I have heard that a new model is coming out soon that will hopefully be less maintenance intensive. Thank you for being a year-long member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com SW Steven W. Technical Support Engineer Used the software for: ### "Highly Customizable and Affordable Reception/Notification Software" December 1, 2015 5.0 For the last 8 months I have been testing out 10 different receptionist applications to find the best one that suited our companies needs. The iPad Receptionist was the clear winner due to its ease of use, customization, and amazing customer support. We were looking for a notification system that allowed our employees to receive text messages when their guests were in our lobby. We also wanted our admins to be notified as well incase someone was away from their phone. The relay system with The iPad Receptionist is fantastic and allows our admins to be notified if the original employee does not respond within a minute. USPS and Fedex complained about our last application that we put in the field because they didn't want to type anything in and it was too confusing. With our current system, it could not be easier as they no longer need to type anything in and can choose preset options. We have gotten a lot of positive feedback since the change. From an admin standpoint, the backend is very easy to use/update. We were able to upload a CSV file with all the information, and set the relay contacts for each contact very easily. The price is also very reasonable. It fell within the middle, price wise, out of the 10 applications I tested. The customer service has been phenomenal! Their response time is great, and they are always very nice. Even more important though, I have submitted 2 bug reports that were taken care of within days, and have submitted feature requests that came out in later versions. It has been great working with The iPad Receptionist as they have made my job a lot easier. Review Source Response from The Receptionist December 2, 2015 Hi Steve, Thank you so much for the detailed and kind review of The iPad Receptionist! I know this takes time out of your day and I just want you to know it is much appreciated. Let myself or anyone on our team know if you need anything. Sincerely, Andy Alsop, President andy@theipadreceptionist.com ED Erin D. Office Coordinator Information Technology and Services Used the software for: 2+ years ### "Overall Great product" October 17, 2019 5.0 We are able to keep track of who is in the building at all times. Pros Easy interface to use and creates a quick check in process. Cons It would be helpful to be able to "Check in" guests who have accidently checked themselves out early on the receptionist website. Review Source Response from The Receptionist October 31, 2019 Hi Erin! Thank you for leaving this review of our software. I'm glad to hear that our system has helped create some efficiencies in your office and that its been easy to use. Thanks for being a great customer! Sincerely Andy Alsop, President andy@thereceptionist.com VL Victoria L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "A game changer for salon studios " January 27, 2023 5.0 The check in provides comfort to our clients knowing their stylist knows they are there and it saves us from several awkward situation of them walking in without the hairstylist being ready. Client say it’s so easy and the stylist say they can’t live without it. Pros Before finding this system, I had to play receptionist and clients often didn’t know if their stylist knew they had arrived, or if they should go back.This has organized our business and taken us to the next level! I’m a life king customer! Cons I do wish they could have the instant reply from text messaging as we don’t use the email feature often Reason for choosing The Receptionist for iPad The customer support was amazing! Review Source VR Verified Reviewer Investigating Officer Government Administration Used the software for: I used a free trial ### "The work of a Receptionist without having a Receptionist" December 7, 2019 4.0 This software worked really great, as it allowed us to keep track of who entered the building and what their needs were. Pros Very low cost. A wide variety of customizable options. Extreme functionality. You can receive visitor notifications via sms, email or both. Detailed visitor log. Continuous updates. Cons There are no cons. The software worked just fine, meeting all of our organization’s needs. Would recommend. Review Source Response from The Receptionist May 4, 2020 Thank you for leaving a review! I'm glad to hear that we can help your team keep an accurate log of all of your visitors, and the reason for their visitI know how important that is in the government space. We're continually working on providing updates and new features to our customers, so it's good to see your team enjoys all the functionalities we offer. Thank you again! -Kayla Hollenbaugh, Digital Campaigns Manager DK Diana K. Office Assistant Government Administration Used the software for: Less than 6 months ### "City of Oakley Review" June 20, 2023 5.0 Pros I like the fact that check-in/out is self-explanatory. On my end I'm able to add and remove items I may not need. Cons In the beginning I didn't like all the updates for the iPad but that's to be expected with new technology. Reason for choosing The Receptionist for iPad PriceEasy to use.Something was offered that wasn't offered by other (I can't remember what that was) Review Source VP Virginia P. First Impressions Specialist Education Management Used the software for: 6-12 months ### "Wonderful College Visit Service " October 8, 2018 5.0 The Receptionist for iPad has been immensely helpful. I have personalized it to maximize the use in my department. Students have no problem using it and our counselors appreciate being notified the minute the student checks in. Pros This software has been wonderful for our college visits. It is very self explanatory with a lot of helpful features. Cons I only have one complaint with this software. I wish I had the ability to have the notification sent to the counselor the minute the student clicks on their button and not have to wait until they finish the whole check in process. Review Source Response from The Receptionist October 10, 2018 Hi Virginia, Thanks so much for posting a review about your experience with The Receptionist for iPad! I am so glad that you are enjoying the software. I am including my personal email address. Would you mind sending me an email so that I can understand what problem you are trying to solve by sending the notification immediately? We wait for the visitor to complete filling out the info so that the recipient or company contact has all of the info the visitor completed. Thanks, Andy Alsop, President andy@thereceptionist.com