Payroll Network

Payroll Network


4 / 5
11 reviews

Who Uses This Software?

Washington DC and Baltimore, MD metropolitan areas


Average Ratings

11 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Payroll Network
  • www.payrollnetwork.com
  • Founded 1998
  • United States

About Payroll Network

Our HCM offers end-to-end SaaS HRIS accessible from any device with a single login.


118075

Payroll Network Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Payroll Network Reviews Recently Reviewed!


I use it daily to onboard new associates, track training, schedule reviews, upload documents

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use once you get the hang of the system including to upload documents, schedule reviews, change salaries, schedule training, etc. It is easy for associates too to track their pay and vacation, change address, withholding, etc

Cons: I don't like that creating reports can be challenging at times, and the functions sometimes limit what we are looking to create.

Vendor Response

by Payroll Network on June 14, 2018

Thanks for the great review, Sarah. We're glad you find the iSolved HCM software easy to use. At Payroll Network, we pride ourselves on making resolving issues easy for our clients, too. HR Execs like you find the employee/manager self-service is a time saver for them and convenient for their staffs. Regarding assistance with report writing, we offer a monthly, one-hour webinar on "Harnessing the data in your iSolved HCM" You may register here: https://www.payrollnetwork.com/success. But, if you prefer, immediate one-on-one assistance, please call your assigned support rep or send an email to support@payrollnetwork.com. Again, thanks for taking the time to review iSolved HCM! We love that you're 100% willing to recommend! Best, Lizz Durante

Isolved was our payroll portal for a couple of years.

Dec 05, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything was right there. On one window you could see your paystubs, pay rate, PTO, the list goes on...

Cons: No problems with the system. There wasn't much the software could do other than display payroll/HR information.

Fast

Nov 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that the ability to clock through tasks gives us the freedom to monitor employees efficiency better.

Cons: I don't like how difficult it can be for new users.

Capterra loader

iSolved makes payroll processing effortless.

Nov 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: iSolved HCM is a very complete web based payroll software. The reporting features are excellent, I can find employee hours and records very easily.

Cons: There is a lot of training involved in learning the software. I had to put in several hours to learn it; however after you learn the system, it makes payroll very efficient.

Overall: iSolved is an excellent payroll software. It is a very complete system; time keeping, HR, benefits, it all lives in the system.

Former iSolved client

Dec 14, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Before my time but they were an okay resource before we left them.

Cons: As a former client, we cannot get any help on issue we had while we were a client. I have been trying for 5 months to get a simple social security payment issue resolved with no action on their behalf.

Overall: Terrible post client experience

iSolved HCM is Great!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is how easy it is to be able to change things as I am running payroll. Easy to navigate. Love that the benefits and payroll are in the same system.

Cons: I haven't found anything I don't like, there is just a learning curve if you have previous experience with other payroll systems.

Overall: Great!

Upgraded to iSolved Great switch

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Our company changed Payroll software to iSolved--love the flexibility for individuals to make changes as needed rather than asking HR to input everything e.g increase extra tax through the year. It is easy to maneuver through the platform and input what is needed. There are features not yet explored by our company and I'm anxious for more to be rolled out to us. Rated Customer Support and Value for Money 4 stars as I haven't had interactions with Customer Support and am unsure what the cost is to our company so unable to judge any higher.

Very Organized- Easy to Use

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This allows you to do virtually anything pertaining to your paychecks, time at job, track raises, adjustments to pay, tax info...it all!!

Cons: I have not seen an cons to this program as a user

Terrible payroll service

Jan 08, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: Everything! Again, terrible company all together. Zero, zilch, nada customer service wise. The owner does not care about you or your employees. We have lost employees, and great ones, b cause of this company. I have already submitted their faults to our attorney as there has to be something done about these crooks!

Slow System Performance and Customer Service

Feb 15, 2017
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: We have been using this system for almost 3 years. The performance of the system when we process our payroll is horrible. Today, we have not been able to get our payroll processed due to the system crashing and hanging up. Customer service does not seem to be as concerned with our problems as we are. It's hard to even get them to respond to requests for support, without getting nasty.

Capterra loader

Easy to use!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has been the easiest on-boarding process as a new hire I've ever gone through.

Cons: Nothing comes to mind! They plan to launch a social function, so I'll look out for that.

Overall: In my past experience, I've dealt with many systems, which has been confusing. iSolved "solves" this problem and makes everything simple.