# VolunteerMark Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VolunteerMark Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/133194/VolunteerMark

---

# 

 VolunteerMark Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VolunteerMark

## What is VolunteerMark?

VolunteerMark maximizes the volunteer experience with cloud-based software tools for communication, scheduling, reporting. Send targeted group text messages and emails. With VolunteerMark, volunteers automatically receive reminders for their volunteer shifts. Create one-time events with unlimited shifts and repeating positions. Manage sign-ups with a calendar view and approve volunteer requests. You can also track service hours for groups and individuals through programs or departments.

## What is VolunteerMark used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

75%

Neutral

22%

Negative

3%

Starting price

$39

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VolunteerMark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://volunteermark.com&name=VolunteerMark)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VolunteerMark

4.2 (32)

VS.

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting Price

$39

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (32)

Ease Of Use

4.4 (871)

Value For Money

4.0 (24)

Value For Money

4.4 (774)

Customer Service

4.5 (30)

Customer Service

4.6 (751)

## VolunteerMark alternatives

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$139.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133194/VolunteerMark/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Event Management

3.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Scheduling

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Activity Tracking

2.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Attendance Tracking

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Event Scheduling

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Plan an event's time and location

Registration Management

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

VolunteerMark 37 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Store and organize documents in a centralized system

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Access software remotely via mobile devices

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Manage volunteer information and direct volunteer resources

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

3.7 (29)

3.7

Based on 29 reviews

## Pricing

Value for money

4.0 (24)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/133194/VolunteerMark/pricing/)

Free

$0.00

It includes:

-   Custom Fields
-   Easy Signup Using Social Media Account
-   Email Support Within 48 Hours
-   Import/Export Volunteer Data
-   List View
-   Mobile Application for Volunteers
-   Share Positions in Social Media
-   Track Volunteer Skills and Availability
-   Upload Images and Logos
-   Volunteer Recruiting
-   Volunteer Service History (Service Certificate)

Basic

$39.00

Per Feature,Per Month

It includes:

-   Automatic Approval of Volunteers and Volunteer Hours
-   Custom Fields
-   Easy Signup Using Social Media Account
-   Email Support Within 8 Hours
-   Friendly Reminders
-   Import/Export Volunteer Data
-   List View
-   Mobile Application for Volunteers
-   Online Chat Support for 5 Days a Week
-   Share Positions in Social Media
-   Tags and Filters
-   Track Volunteer Skills and Availability
-   Upload Images and Logos
-   Volunteer Recruiting
-   Volunteer Service History (Service Certificate)
-   Volunteer Signin/Sign-Out Kiosk

Essential

$89.00

Per Feature,Per Month

It includes:

-   100 Messages Per Month
-   Automatic Approval of Volunteers and Volunteer Hours
-   Backup Bot (Waitlist)
-   Custom Email Templates
-   Custom Fields
-   Easy Signup Using Social Media Account
-   Emailing Volunteers
-   Email Support Within 1 Hour
-   Friendly Reminders
-   Import/Export Volunteer Data
-   List View
-   Mobile Application for Volunteers
-   Online Chat Support for 5 Days a Week
-   Phone Support
-   Reporting Analytics
-   Share Positions in Social Media
-   Tags and Filters
-   Track Volunteer Skills and Availability
-   Upload Images and Logos
-   Volunteer Check-List
-   Volunteer Recruiting
-   Volunteer Service History (Service Certificate)
-   Volunteer Signin/Sign-Out Kiosk

Royale

$149.00

Per Feature,Per Month

It includes:

-   250 Messages Per Month
-   Accept Donations
-   Automatic Approval of Volunteers and Volunteer Hours
-   Backup Bot (Waitlist)
-   Custom Email Templates
-   Custom Fields
-   Data Migration
-   Easy Signup Using Social Media Account
-   Emailing Volunteers
-   Email Support Within 30 Mins
-   External Services
-   Friendly Reminders
-   Import/Export Volunteer Data
-   List View
-   Mobile Application for Volunteers
-   Multiple Locations
-   On-Demand Data Import/Export
-   Online Chat Support for 5 Days a Week
-   Phone Support
-   Reporting Analytics
-   Share Positions in Social Media
-   Tags and Filters
-   Track Volunteer Skills and Availability
-   Upload Images and Logos
-   Volunteer Check-List
-   Volunteer Recruiting
-   Volunteer Service History (Service Certificate)
-   Volunteer Signin/Sign-Out Kiosk

Value for money

4.0 (24)

4.0

Based on 24 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (30)

4.5

Based on 30 reviews

## User reviews

Overall rating

4.2

Based on 32 reviews

Filter by rating

5(15)

4(9)

3(7)

2(0)

1(1)

Mentioned topic

Sorted by most recent

LS

Lisa S.

Volunteer Coordinator

Music

### "Happy so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2025

We have just signed up and the hardest part is done. VolunteerMark customer support have been indispensable.

Pros

We are a small non profit. Our volunteer pool is only made up of internal families. This has been almost a seamless transition from our previous vendor. The chat is actually monitored and responses and solutions are quick!

Cons

Some of the views on the volunteer pages is a bit clunky. It would be helpful to be able to customize views and to see volunteer sign up numbers for each opportunity in calendar view

Switched from

[Civic Champs](https://www.capterra.com/p/248947/Civic-Champs/)

Very unhappy with customer service. Families found it very difficult

Alternatives considered

[Bloomerang Volunteer](https://www.capterra.com/p/144845/InitLive/)

Reasons for choosing VolunteerMark

VolunteerMark is best fit for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jennifer J.

volunteer coordinator

Non-Profit Organization Management

### "Volunteer Mark Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

August 26, 2022

difficult. Like I said, I have to do all the signing up of the volunteers. Your customer service is very helpful. But I have needs at times that you can not do or help with. We want to stay with it, but that has to be made more user friendly as well as the email options. You have to be able to send invitations and flyers in the text.

Pros

The customer service is great. I can see the calendar and the activities. I can make changes to my volunteers. It is a good communication tool.

Cons

Very hard for volunteers to use. It is not user friendly at all.....I have to assign almost all of my volunteers because they can't seem to get into the system to do it themselves. This is really bad. We might have to find another option because it is so hard on our volunteer. Also the email will not let you put PDF or other poster type invites to send out. You can not even use a document from word. It takes all the different fonts away. You can only use as an attachment which is bad. Volunteers don't want to open attachments. They want to see the invitation when they open the email. That needs to be made user friendly. also as the administrator you can not see all the volunteers who signed up for the month at once. You have to click on the day and the event. This is hard. you can't print out a calendar with all the names of volunteers when and what time.

Reasons for choosing VolunteerMark

I thought had all the volunteer items we needed. The calendar and the database. but not user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2022

Thank you for taking the time to write a review, Jennifer. It's a pleasure to work with Oak Cottage for Women. Volunteers have a dashboard just like the organizations and self-sign up themselves. Here is the video all about what volunteers can do: https://support.volunteermark.com/article/volunteer-dashboard/ Please provide a sample poster so that we can work on it. There is no print option in the calendar but we have it in the weekly planner view. Also under the reports tab >> volunteers by date, you can filter with dates and download the volunteer sign ups report.

DF

Dena F.

Volunteer Coordinator

Individual & Family Services

### "Suggestions: I am new to this program and I would like to find a manual to assist with my learning."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 23, 2022

Positive experience at this point.

Pros

It isn't a difficult software program and I have learned some of the basics but I would love to see what all of the capabilities are.

Cons

I would like to make suggestions, but I am not proficient enough to make suggestions at this point.

Reasons for choosing VolunteerMark

It is what we have at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2022

Thank you for taking the time to write a review, Dena. Please find step-by-step tutorial videos here: https://support.volunteermark.com/ If you're interested, we would be glad to provide you with a demo based on your requirements. You may schedule at your convenience here: https://calendly.com/volunteermark/30min/

NP

Nichole P.

Director of Client Programs

Non-Profit Organization Management

### "Vital Feedback For Backend Support "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 22, 2022

Okay. I am currently searching for another software company that can offer more inclusive reports and data.

Pros

Great look. Was able to publish to non-volunteers.

Cons

The data available from the backend is very, very bad.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2022

Thank you for taking the time to write a review, Nicole. It's a pleasure to work with Tri-Lakes Cares. Could you please specify what kind of data you are looking for? We would really like to help you here.

TB

Tom B.

Volunteer Coordinator

Religious Institutions

### "Volunteer Management Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2022

Has been great. The team is very responsive and go to extra lengths to make sure we have what we need.

Pros

Ability to customize to our needs. Ease of use for our volunteers and booth managers.

Cons

Would prefer the unique identifier for users to be phone number instead of email.

Alternatives considered

[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)

Reasons for choosing VolunteerMark

Best met our needs, willingness to customize as needed, responsiveness

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2022

Thank you for taking the time to write a review, Tom. We really appreciate your kind words. It was our pleasure to customize VolunteerMark for St. Mary's Country Fair. We will have our team consider the phone number as the unique identifier to be on the road map.

CH

Chris H.

Visitor Services Director

Museums and Institutions

### "New User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 21, 2021

Our experience has been positive so far!

Pros

We did the free trials for several different Volunteer Management software options. While it didn't have as many bells & whistles as the more expensive solutions, VolunteerMark seemed to be one of the most intuitive solutions. The VolunteerMark support was the thing that stood out the most for me. They were very responsive during our free trial and were easy to work with!

Cons

We haven't been using it long enough to really create an exhaustive list. 1. I do wish it had a way of entering hours that were put in pre-VolunteerMark from the our end. Right now, that has to occur from supports end. 2. VolunteerMark really needs to add a way of adding a profile picture from the organzation's end. Right now, the only way to do this is from the voluteer's end which doesn't make sense; especially for non-tech savvy volunteers.

Reasons for choosing VolunteerMark

Price, Responsiveness of Support, User Interface, Communication

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Joshua G.

Campus Instructional coach

Education Management

### "VolunteerMark for Education"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 27, 2021

Volunteermark is easily to use, and useful to organize people, events and groups. It is a must for any organization.

Pros

VolunteerMark is easy to set up and very useful in organizing and managing volunteers and vistors in any school. From setting up specific appointment times for parents to come in to organizing specific meetings and grade level parents, all are easy to manage. It can be accessed through social media, apps and links. It is readily accessible to all.

Cons

The only drawback was making an inpromtu event or a one time event. If it is not reoccuring, it is hard to create an event for this. It would have to be specified in the description.

Switched from

[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)

It is more compatible with social media apps. It is more user friendly and easily accessible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sean C.

President

Real Estate

### "Solves a very common issue with non-profits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 9, 2019

A non-profit that I'm advising was having trouble keeping track of all their volunteers and "who was doing what and when."

Pros

It's great how specific this software is! It really makes managing volunteers more smooth and keeps communication in one place. This is a specific area of pain for a lot of non-profits.

Cons

This is really a feature request versus a con; it would be great to have other functionality built-in to the platform. An example would be email campaigns. Instead of using something like Mailchimp to see metrics, it would be great to have it in one place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Danielle L.

Volunteer Manager

Environmental Services

### "Good platform with room to grow"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 23, 2019

Pros

I like that volunteers can sign themselves up and it's less logistical work on my end to schedule them. the IT service is fantastic and always available which I NEED. Features are updated and built in regularly.

Cons

I'm not a fan of some of the less than user friendly features - can't delete multiple events or users at a time. The shift level volunteer maximums is a HUGE deal and its taken months to create when it should have been around the whole time. on calendar view, the highlighted color for the current day is so faint that it blends in with the rest of the calendar and you can't find it easily. There's no easy way to print a weekly schedule of volunteers from either view pane. I could keep going. There's a lot of room to grow in the program.

Reasons for choosing VolunteerMark

The 24/5 IT Service was invaluable in my opinion. I also like be able to provide the feedback that can help the website solve issues that other users may be experiencing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PR

Patricia R.

Community Greening Coordinator

Program Development

### "Volunteer management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 21, 2019

The customer service is excellent!

Pros

It is simple for our volunteers to use to sign up.

Cons

Inability to transfer data (volunteers) to another volunteer option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133194/VolunteerMark/reviews/)

Popular comparisons

[Givebutter vs VolunteerMark](https://www.capterra.com/compare/133194-172048/VolunteerMark-vs-Givebutter)[Donorbox vs VolunteerMark](https://www.capterra.com/compare/133194-156860/VolunteerMark-vs-Donorbox)

[SignUpGenius vs VolunteerMark](https://www.capterra.com/compare/133194-135392/VolunteerMark-vs-SignUpGenius) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)