Who Uses This Software?

Orderhive is suitable for retailers across the globe who are looking to streamline and automate inventory and order processes.


Average Ratings

177 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • OpenXcell Technolabs
  • www.orderhive.com
  • Founded 2015
  • United States

About Orderhive

Orderhive is order, shipping and inventory management software for online retailers. Automate inventory update across channels like Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce,etc. Streamline fulfillment with Orderhive's integration with Amazon FBA & Multichannel Fulfillment. Print labels and track packages of USPS, UPS, FedEx, DHL, etc. within Orderhive with a few clicks. Manage drop shipping, wholesale orders, purchases, payments, shipment tracking, & much more with ease.


Orderhive Features

  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels
  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Orderhive Reviews Recently Reviewed!


Excellent! I have tried many of the others and this is by far superior in every way!

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First would have to be the customer service as it is second to none. They are quick and clear to answer your query and fast to fix any bug. They also take onboard your suggestions for any improvement.

Secondly I love the product and bundle functionality. It is very precise and you can accurately account for all inventory so you don't over sell and get the correct numbers.

Thirdly I love how updates on inventory are instantly updated to eBay. This is very important as my previous software I would use would often update within 10 minutes frequently causing me to over sell a bit. Orderhive DOES NOT HAVE THIS PROBLEM!

I also like the ease of use or the depth of functionality. If your a new user and want to get up and running quickly you can do this with OrderHive and when your a confident user you can start to dive into the other functionality to make your ecosystem of eccomerce software a much richer experience saving you even more time.

Summing up, this software has it all and believe me I have looked. The price is right, the interface is vibrant and uncluttered and intuitive. Nothing but praise for OrderHive. Well done guys!

Cons: This might sound picky but I don't like the fact I can't order the current sales by order value. They have an "Old View" which you can switch to which will let you do this but not under the "New View". When I brought this up with OrderHive they said they would talk to their technicians to see what they can do.(I anticipate this will be updated soon). Can't ask for more.

I don't like that I can't set the inventory levels to be pushed to eBay. This is helpful for selling limits. They offered a work around for this which is setting a second warehouse and only having the amount of stock available in that warehouse that you want pushed. This fixes the problem but is slightly double handling though not too much bother.

Im struggling to think of anything else I "Like Least".

Overall: Daily sales summary report emails are great! Love the inventory capabilities. Not too complicated and utilizes bundling/kitting of products. Can integrate Xero. Instant pushing of updates to eBay, no time delay at all. Great, friendly and timely responses from customer service which are available nearly 24/7. Price is perfect. Lots and lots of features.

Capterra loader

Great, just great! Their customer service is much better than other alternatives.

Mar 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support: They have responded within few hours and was available on the phone / Skype whenever I needed them.

Software: They offer integrations with all the main marketplaces and there isn't any limitation on the number of users. for each marketplace. They have templates for each situation you may encounter as a business such as an invoice, PO and many more.

It's possible to export any information you need, create new orders via their system which is very valuable to manufacturers, as they work with Dealers.

Price: I've checked all their competitors: Skubana, Zentail, SolidCommerce, Sellbrite and more, and I can tell you with complete confidence that at this time, Orderhive offers the best price for the features they provide.

Ease of use: Their system is more advanced than most of their competition. They provide many features so it takes few days to get the hang of it but in return, you have control of everything.

Their only real competition, in my opinion, is Sellbrite but the price difference doesn't justify it.

My overall impression of them is very good and I suggest that if you manage more than two marketplaces and have an issue maintaining inventory count, try them. I'm certain you won't regret it.

Cons: In my opinion, they are missing a listing tool, better analytics tools, and PO to be a complete package but I'm not complaining since you can solve two of those issues with a little bit of knowledge in Excel.

Overall: - Inventory Sync across all marketplaces.

- Saved us money in operating expenses.

- Helped us reach higher ranks in many marketplaces including eBay and Amazon.

- Allows us to provide better customer service.

- Allows us to work with Drop Shipper with ease.

- Allows us to make better PO (since we know exactly how many products were purchased across all marketplaces).

So yes very happy with the product the service and the price. for us it is the way to go Recommended

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We are a small online business with over 1000 products selling on multiple channels, & with our product's always increasing, we were desperate to find a cost-effective alternative to spreadsheets & the need to use substandard website plugins, for linking products between sales channels, plus we needed a reliable system to keeping track of product variants, multiple supplier sources and of course our sales v/s product costs,

The biggest problem with finding never mind choosing a viable alternative was primarily cost, most of the online cloud based inventory management systems are ridiculously priced & over bloated for our needs, it took us a great deal of searching and demos before we found Orderhive.

On reviewing this company & their software platform, i came across a post that stated one of the major concerns with this East Indian based company was a deficiency in language both verbal & grammatical.

I can honestly say that as an Englishman I have found their communication within both medians to be exemplary, as well as the quality of the personal customer service I have experienced, their staff are professional, knowledgable & always quick to respond with not only standard information & explanation but also with listening to suggestions (We needed a sort filter to display out of stock / low stock products in the inventory list) within a month it's now available, how cool is that!.

The software is also visually crisp simple to use & very responsive, as of yet we have only utilised two of the many available integrations Ebay & Woocommerce, as we were trailing the product & only wanted to pay the starter level price of $49.99 a month, now we are sure & happy with the suitability,functionality & personal professional customer service orderhive offer us, we are planning to upgrade to the business level at a $99.99 annual subscription fee,as this level will offer us a further 4 active integrations, these are needed for adding Quickbooks online, stripe, amazon.ca & Canada post.

It is important to mention however that to fully trail the product you need to subscribe to at least the starter pack as the demo version wont allow the integrations, when i queried as to why? the explanation was that when activating the integrations with third-party companies there is a cost to them (Orderhive).



So we figured ok business is business we all have expenses & signed up to the lowest monthly plan while i tried their product.

Axiology Imports Canada

Vendor Response

by OpenXcell Technolabs on February 07, 2017

Hi Paul. Thank you for the detailed feedback. :)

A Multi Channel Seller Necessity

Jul 27, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and small learning curve. Outstanding customer service. I can update and access my account anytime and anywhere. The guys at Orderhive are willing to listen to any customisation ideas that you may require for your business and they will always come up with an answer. Great value for money too. Love it and they have gave me no reason to go anywhere else.

Cons: None. Where there is an issue or features you require just ask..

Overall: Orderhive is a top notch provider of inventory management, product listing and channel syncing tool whether you sell on Ebay, Etsy or Amazon etc.. I tried many software prior to Orderhive and I was never totally satified. There was always something missing or they were not fully catered for the UK market. However Orderhive has exceeded my expectations. I am glad I made the right decision to keep orderhive. I still have many integrations to add and I cant wait to have everything in one place. Even the B2B portal can be customised which is my next move with the software. Anything you need just ask the guys at Orderhive and they will try to come up with a solution for your business. Their customer service is second to none. Always there 24/7. Orderhive is constantly improving, inventing and integrating features to allow sellers to do what is most important to us...selling!

Recommendations to other buyers: The guys have more features update coming soon so definitely think seriously about joining orderhive before signing with someone else. They have committed to being the best and I can see that they are passionate about their software.

Vendor Response

by OpenXcell Technolabs on July 28, 2016

Hi Todd. Thank you for your feedback. We look forward to offering you so much more to simplify your business.:)

Capterra loader

Overall - good stuff, some bugs need worked out - but generally meets all my needs

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Customization of colors, templates, email responses.

- Generally quick response time on chat - until recent when they switched from 1.0 to 2.0. I assume they are busy with that transition, so hopefully they will gain some more time in the future to get back to their quicker response I was used to in 1.0.

Generally able to solve all my needs within a few days when issues come up

Cons: - Glitches still, I clear my cache pretty regularly, but nothing I generally can't work around

- 2.0 at first was so bad compared to 1.0, but finally 2.0 is catching up.

- Wish there were more tutorials, but I resorted to making my own.

Overall: This allows me to sync 3 WooCommerce sites and ShipStation. I love that it's generally a one stop shop for reports and product ordering. While it's been a bumpy ride these past few weeks during the transition - its going much better now and I believe it will continue to get better as time goes on.

Excellent tool!! You can save a lot of time!!

Aug 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can't fined other solution with this price. System Quality is also top.

Quick server response and reflects change to your selling channel immediately.

Easy control for all different channel stocks and prices.

Cons: I wish I could have more powerful and variety of setting regarding automatic merging the items. Maybe system could automatically suggest matching by the title, SKU, prefixed SKU so that I can merge more smooth and quickly. Also, it is even more better that system can show certain qty. which is less than actual qty and refill automatically once it sold out.

Overall: This tool is extremely helpful if you are selling on ebay US, ebay UK, FR DE etc as well as Amazon, shopify etc. very easy to integrate your product and manage your stock qty. at single screen. You can change price, qty very quickly form inventory screen for all multi channel site. there is no display for the currencies for inventory screen but you can see the currencies on sold screen. There is no listing function from this tool however, I don't see it needed so much. I have been spending a lot of time for log-in each ebay site for changing qty. manually but with this tool, I can spend the saved time for something else.

Recommendations to other buyers: They are very keen to solve each customer issue and responsive for questions regardless the price plan. I really recommend this tool to anyone selling on Market Place as well as own online shop.

Vendor Response

by OpenXcell Technolabs on August 19, 2016

Hi Sachio. Thank you for your feedback. We'll take your suggestions into consideration to implement features in near future. If you have any other queries or comments, please feel free to email at support@orderhive.com.

Does have some fantastic features and excellent customer care but could be a little cheaper

Nov 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer care and simple to use software

Cons: Price for each channel is 25$ so if you have 10 channels that will be 250$ a month which is a little high.

Overall: I am using orderhive now for about 5 month and must say that software is very advanced and versatile, especially for those who want to hook up a lot of channels but enjoys shopify too much as their main hub for order flow and product sync. It has solved us two biggest issues we have had - invoices that match our integrated label paper (including combined orders, etc.)and pick-list which allows you to quickly collect and process orders for the day just by pressing one button. It is well worth the money to paid, especially given the ease of the bulk adjustments that can be made on the system. It has also solved our biggest issue with shopify - lack of multi currency support where we simply use multiple shopify accounts with separate pricing strategies for each country. I do recommend it to those who want to have complete cost control and runs regular purchasing as this is also where I import my new stock given the ease of use and speed of raising a new order. I still believe that there is more to be gained if they would lower the price a little as I do want to expand and would welcome a fee + commission rather than the 25$ they charge for each channel as with so many shops you can easily run up into problems and that is also the reason why we are using other apps for eBay and another for Amazon integration. I am sure that with time they will only get better.

Recommendations to other buyers: Ideal for multiple shopify accounts

Vendor Response

by OpenXcell Technolabs on December 01, 2016

Hi Vitalijs. Thank you for your honest feedback. We're glad the software is helping your business. We'll take your suggestions into consideration and keep enhancing. :)

Capterra loader

Excellent customer support! Lots of integrations. Quick syncing. Great value!

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the customer support. You always get a quick response to your questions and they're available for a Skype call if needed. Given the almost 10 hr time difference they're doing a phenomenal job of making themselves available when convenient for you.

The real time sync and multitude of integrations is excellent.

Shipping integration is a time-saver and makes it easy to compare rates of your integrated carriers. The included USPS account has the lowest USPS rates we could find.

Having the ability to request Custom Features at a reasonable cost is another plus.

Cons: Need to be able to ship multi-package shipments and Bill Third Party.

Ability to Edit shipped orders that have not been invoiced.

Due to the custom nature of our products we need to be able to use the same SKU multiple times in the same order.

Good Price, Very Slow and Technical Glitches

Nov 16, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The price is one of the lowest in the business for what it offers. You can even connect Amazon FBA inventory and manage your purchases which makes other applications usually very expensive. Positive is also that it supports Multi-Currency and shows the customers country in the order overview. Support replies usually within the day via email or skype.

Cons: When you tag an order it doesn't instantly show this tag, you first have to click somewhere else or refresh the page. And sometimes its really slow and you have to wait half a minute until something happens when you click to open a view or order. What also bothers us is that you only can put orders on hold when you are in the "Awaiting shipment" Order view, but not in the "All order" view. If you want to get your customized features, you have to pay one year in advance. Recently we have the problem that orders from Amazon or Ebay won't show up in Orderhive. Because we have to fulfill some of them within 1 business days, this problem is a real problem. We then have to print all orders manually from Amazon or ebay and make our labels manually which takes a lot of more time. The orders will appear in Orderhive 6-12 hours after they have been placed. This happened to us maybe 5 times already. After contacting the Orderhive support they very quickly replied to us on Skype. But then they told us to contact Amazon ourselves to find out what's going on. After we've noticed that it's not only eBay but also Amazon they didn't come up with a solution yet. The last time it happened this week they've replied it was a technical glitch which affected all users of Orderhive. We are looking for another solution now, but we know it will cost us a lot more. I guess you get what you pay for.

Great New order management App with superb potential

Jul 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very cost effective app that has great integration with Bigcommerce to allow us to efficienty mange stock and process our orders.

Currently running to versions V1 and V2 the simplicity and ease of use of V2 is great (currently in Beta) but still, V1 gives you all the daily features you need, like editing orders shipping and stock management.

Support is amazing. Allways on hand through the chat interface, they are very responsive even in the middle of the night.

Very welcoming to ideas and suggestions for improvements to the system and are lightning fast at adding new features.

Cons: Having gotten used to our previous system they do need some automation to reduce button clicks.

On the cards for development but still not available are Rules system for automating selecting shipping methods.

Really need a template system to allow creation of our own packing slip/delivery notes and invoices.

Would love a template system for emails being sent to customers

Overall: A streamlined order management and processing system so we can efficiently get orders out the door.

Stock management to allow us to keep stock levels correct in our warehouse and if we used accross multiple channels i.e. ebay amazon and our own website.

Capterra loader

Fantastic

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Orderhive was the only suitable order management system that I could find, that would provide a integration with Royal Mail (UK delivery service). Whilst this took some time to achieve (about 2 months), the integration works very well, enabling us to print off shipping labels without manually entering in the address. Orderhive also integrates with our online store, which allows the orders to be synced with ease. They listen to feedback and have great support. Orderhive have all the features necessary for our order management.

Cons: Nothing much, it's not perfect, but they're working towards it by listening to customers opinions. Maybe faster integration time, although they did run into some complications with our integration (probably why no one else does it with Royal Mail).

Lacking some aspects but overall a good inventory system.

Jun 22, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software has great reports and I can bundle products from the stores we sell on. It also has more integrations for our type of business such as houzz and stripe which no other inventory management software has; trade gecko being one of the other software's we considered.

Cons: When we are typing manual orders it doesn't bring up all variations at times. For instance we could have 21 variations of a diamond tool so we need to know our SKU's off hand to make it quick and easy. Also we would like to see an integration with Mailchimp and be able to see product sales by Category per month instead of having to look them up one at a time. Customers tab is great but we have many customers that are under a singular company. It would be more beneficial to have the ability to have a "Company" tab and be able to sort customers under their company. A great example would be if our rep from company a comes in and buys something we can find company a and bring up a ticket for him, however if another person from company a comes in we would find company a and make the ticket for him.

Vendor Response

by OpenXcell Technolabs on June 22, 2017

Hey Michelle, Thank you for the feedback. We will take your suggestion into considerations.

Still impressive after a year

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very simple UI interface and yet able to track orders to great details. Utilising this for company purposes and till today, very satisfied. Customer support is top notch too. Special compliments for Shruti, who has been assisting in my account. She has been meticulous and transparent, providing clear guidance in resolving questions.

Cons: Recent upgrade to Orderhive 2.0 was not implemented properly, with lack of customer notifications and interface manuals. Otherwise, glad that there still is continuous improvement.

Overall: Efficiency and live tracking of inventory products.

I love Orderhive for our company's inventory management system - best part is the customer service!

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer service is so prompt and will fix any issue you have, even customizable fixes. I like the report function and the easy layout of inventory. I like the ability to see low stock and out of stock items in different colors.

Cons: I don't like that you have to go through the whole shipping/delivery process to complete an order. For our business we aren't actually selling our inventory or shipping it out, just delivering it to properties. So I wish you could customize that feature. I also have a hard time using a scanner to check in or out items cause sometimes if you go too quickly or too slowly it doesn't register the scans and therefore the numbers will be off. Also, it takes a bit of time to update new items/orders etc.

The best order / inventory management system I have ever used

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features included in OrderHive are reminiscent of a system much more expensive. Unlike a number of other systems, it just does what you need - syncs inventory across multiple channels, downloads orders and makes it easy to fulfil those orders.

I particularly like the order tracking feature where you can see the status of an order in the delivery process with updates from carrier tracking.

I am exceptionally impressed with their support team - they are responsive and helpful and nothing seems like too much trouble. Even if you want a custom feature or something tailored to your business they are willing to look at it and provide reasonably priced customisation.

Cons: Sometimes it is a little slow to load, but other than that I can't fault the program or support. Every time I have thought there was something I didn't like about the system the support team have either given me an alternative way of doing it or I have been going about it the wrong way.

Overall: My stock levels are now syncing correctly across channels and I can keep on top of everything I need.

Easy to use, powerful tool for managing and selling inventory

Apr 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Active developers and support team are one of our favorite things.

Clean interface.

Ease of converting sales into shipments.

Tracking of packages built in

Cons: Can be a bit slow at times to load between pages

Updates occur without documentation, so you don't always know what has changed

Overall: We've had a very solid experience using Orderhive . One of the best things about this product, is the active development team. They are not standing still by any means - recently they updated the user interface, added insured shipments, and improved the overall flow.

The active support team makes it easy to fix anything issues you might come into contact with.

We tried a lot of different software - the simplicity and small learning curve made this one a winner.

Vendor Response

by OpenXcell Technolabs on June 02, 2017

Thank you Harrison !

Very functional app and the price is a steal!

Feb 12, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm a new Ebay power seller, and as things started picking up, I needed software to keep track of my inventory. I found orderhive after looking at a bunch of other different software apps including...skubana, trade gecko, solid commerce, ecomdash. It was terrible trying to figure out which one was best as reps from most of the companies troll ALL the forums and pretend their customers or they bicker with each other. I especially noticed reps from solid commerce doing that. I chose orderhive over the others because it has a nice interface and you really can't beat the prices with the features and service they have.

Pros: Their customer service is absolutely top-notch. They always chat or email either right away, or they will always get back to you within hours. They're also always in the process of adding new features, improving the current ones, and integrating with as many platforms as possible that sellers use. There was an issue with my ebay account not selling, and they were very dedicated to trying to get it to work.

You can also add your own orders...which I did not see from a lot of other sites.

Cons: There are still a few features I wish there were...like it being free to follow tracking info, being able to get a discount with USPS, a bit of issues integrating with auction listings. Overall though...the price is unbeatable for what you get in terms of customer service and innovation. And I feel they will most likely add or fix those features soon.

Vendor Response

by OpenXcell Technolabs on February 22, 2016

Hi Mandi. Thank you for your feedback. Looking forward to offer more features as per your needs.

Great value and customer service

Jul 04, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Entry level cost with great features; great customer service; the ability to have all of my inventory organised

Cons: There are some features that need tweaking for my particular business, though the orderhive team take all of this feedback on board and are open to making changes.

Overall: I had been searching for a product to manage my inventory for my online sales plus also my wholesale sales, and most of the products out there that I found were too expensive for my budget. These costs add up, especially for small businesses. I came across Ordehive, which has a long list of features for a great price.

Initially I had some trouble setting up the system, though was blown away by the fast customer service and the ease of communication. My point of contact has been customer representative - we have had numerous skype calls, emails and messages to get things working the way they should.

The Orderhive team have made changes to the system for me so it is more suitable to my business.

Recommendations to other buyers: Communicate with the Orderhive team - at first I was trying to work it all out myself, though once customer representative reached out to me and started showing me things via skype it was a lot easier.

Vendor Response

by OpenXcell Technolabs on July 05, 2016

Hi Linda. Thank you for your honest feedback. :)

Great inventory management software

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Feature rich and a very simplified user interface, yet packs alot of advance functions. Able to pull customized reports and check inventory logs to a great detail. Orderhive also provides very good and attentive customer support.

Cons: Being a cloud based app, sometimes it lags when inputting large amounts of data. Also, syncing between different programmes using APIs may have delays, something e-commerce business with sensitive inventory controls might face issues with.

User friendly interface, cost is reasonable, software continuously improve almost in daily basis.

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: They listen to their customers and continue make improvement to their software. We've been Orderhive customer nearly a year now, many functions and features have been added. Keep track of inventory, order process, retrieve information, reporting, pricing structure, tagging, shipping, return and etc. are pretty straight forward and well design.

Cons: - Unable to edit approved invoice

- Unable to print return invoice and credit memo

But again, they are making improvement almost in daily basis so I am pretty sure those functions will be in shortly.

Overall: Cost effective, easy to use, good functions and features, friendly and helpful customer service.

Excellent, positive, easy to use, with great support.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is clean and easy to understand. Work flow is smooth and quick to process. Most things are readily apparent. Support has been above and beyond. I have had a flood of question as I try and integrate their system with ours, and they've been there every time. I cannot say enough good things about the Orderhive team. Their product does exactly what they state it will do, but their support staff has really won me over.

This software has resolved inventory issues that have been plaguing our organization for months, without the need to implement multiple fixes or plugins to achieve our goals. A simple one-stop shop for these woes.

Cons: I wish more things were customizable without hitting Orderhive plus. That being said, this falls under the wish list category. Software works and does as advertised without add-ins.

Overall: Accurate inventory, a single location to process orders from, better rates on shipping labels, and a smooth process to actually process our orders.

We recommend this software for anyone who needs a flexible and excellent solution

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: " Its been a year since I have been using Orderhive. By far the customer support team has been at the top of my problems.

An innovative software, with updates been made on a timely basis.

In all a good solution to work with for a any business. "

Overall: " Its been a year since I have been using Orderhive. By far the customer support team has been at the top of my problems.

An innovative software, with updates been made on a timely basis.

In all a good solution to work with for a start up business. "

Great software to keep track of your inventory when using Multi Channel to sell your Products

Mar 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support is top notch, if you have a problem they are always there to assist you in a live chat and if they happen to be afk they get back to you soon.

The fact that this allows you to track your sales on amazon.com as well as amazon.ca as well as FBA for both countries is just what I needed. It does many other countries too as well.

It supports multi currency which is great when selling in different countries.

You are able to merge different SKU to a main SKU so they get tracked all under one main sku and your inventory is accurate.

You can also use this software to process orders that are not placed on amazon but you want to fulfill by amazon. It works perfectly.

Cons: There was a small glitch with the shipping pricing for Merchant Filled by Amazon, I raised the issue with support and it was fixed the next day.

I did not experience any other cons with this.

Overall: peace of mind knowing where all my inventory is

Simply the best! No other words can explain this app!

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Functionality. The Response Time. The Customer Service. The Price. Basically there is not one this I dont like...I like everything about it!

Cons: Up till now there is not one thing I dont like about this software, everything is great, and im hoping to use it forever :)

Great Customer Support

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Good Customer Support. Team assisted recently and the experience was good and thorough. Follow up was also done professionally and the extra mile was made.

Cons: Sometimes inflexible to amend the programme to meet the business needs. For instance, we would require personalized process flow and invoicing to facilitate the business but based on what I understand, this is not possible.

Amazing customer service, great value for money!

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Fantastic price especially for the small business owner like myself, customer service is very responsive and quickly finds solution to my requests, easy to use, good functions and features.

Cons: I am definitely missing the SKU numbers on the orders overview page.

The search function could work better - it only shows the first page of the results.

Other than that - great product!

Horrible Support

Mar 24, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The user interface is modern and updated. The integration appears to work with both Prestashop and Ship station. The built in live chat appeared good. There is a lot of potential there. It looks slick and if they can get it work then they have something.

Cons: After what appeared to be a smooth API integration we realized that not all the orders were coming into the order manager. Ship station also started duplicating orders into the order manager. Whats worse it took customer service days to understand what was going on even after several screen shots and videos we sent. Finally I did a SKYPE chat with rep and he said he understands. He said no problem give us a week, then the following week he said no problem how about another week. Again I kid you not he said let me have until end of the month. I said are you kidding. Where is your dev team? Can't they fix this minor issue in a day if they wanted to. He said we can dedicate someone to this project if you pay. I'm like what!!?!? You told me you were fixing this thing and then now you have not done anything and you want me to pay for something you advertise. Very irresponsible in my opinion because they advertise Prestashop Shopping Cart Integration. They wasted my time. Then the co-founder emailed me and asked my why I didn't' sign up! What is going on with you guys. If I had API access my dev team could have fixed it for you.

Very easy inventory management tool and excellent customer support

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It was easy to integrate multiple selling channels. Customer representative assisted on every step to make sure that integration went smoothly. Software works flawlessly and inventory levels update super fast on all channels. When we have any issue it's easy to get help from OrderHive team.

Cons: At first I wished it would let us feed lower quantities to some channels to avoid the risk of overselling hot products. But later when I saw that inventory updates very quickly the need for such feature was no longer desired.

The Greatest Inventory Software Out There That I Found

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I'm very happy that I found OrderHive! It meets my Shopify & Ebay needs very well. I tried it with Amazon aswell and it is really good too! The customer support is GREAT. Everytime I'm with their support I always get a message back and they go beyond their way aswell as skyping me and guiding me and helping me along the way. They have articles on useful information and always coming out with new added features. This is the greatest thing :)

Cons: Great

Overall: A very great experience! Great customer Service, Great Integrations, Always being updated and that is the most important! They are always on the move to bigger things! When a company keeps upgrading and finding more efficient ways for you than its a win!

Simply Amazing

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Finally i found a way to sync all my stock with several marketplaces with a click of a button. totally flexible, great interface, easy to use and understand, and the best is the costumer support, they are available real time by chat and will make you feel confident 100% with all your questions. Give them a try. Great platform that will cover all your needs.

Overall: We are currently saving around 3, 4 hours a day of man work.

Vendor Response

by OpenXcell Technolabs on June 08, 2017

Thanks Luis for all your feedback about Orderhive. - Jayneel, Cofounder.

We think we've sound the solution

Jun 21, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good support

Automated Tracking

Integrates with loads of platforms

Cons: Would like the ability to customise my own templates - currently they can do it for you

A few more integrations with UK Couriers would be good

No fulfillment by barcode yet - i.e. paperless Pick/Pack/Dispatch

Overall: We are only very early on in our deployment of Orderhive however so far things seem to be working out well! We operate a raw dog food business where we deliver both in our local area and via courier. Finding a solution that integrated with Shopify has proved difficult - well lets be frank there are plenty but finding one that is a sensible price for a startup business was the tough part.

Orderhive has a great price point and the support seems very proactive.

Recommendations to other buyers: You need to sign up to a subscription before you can actually connect your store - keep that in mind whilst testing.

Vendor Response

by OpenXcell Technolabs on June 25, 2016

Hi Jamie. Thank you for your kind words. We'll try our best to offer the missing features you're looking for.

There were some bugs but Orderhive went above and beyond to get everything fixed for us!

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Process orders from one site versus 4 different online stores. Integrates with Quickbooks and our CRM and the tech help team is outstanding.

Cons: Would be lovely to be able to list new products from Orderhive and have them posted in each store but we understand this is out of Orderhive's control. There are no SKU numbers associated with Etsy products but again this is out of their control because Etsy does not incorporate SKUs.

Overall: We chose Orderhive for one of our clients who uses Etsy, Shopify, Amazon, QuickBooks and Zoho CRM for their online business. Managing such a large volume of sales over 4 different online stores was overwhelming for our customer. With Orderhive, now all the orders can be handled and processed from one spot. We did have issues in the beginning but Orderhive has been very responsive and has made quite a few technical changes to help smooth out the process for us. The orders team loves it, the shipping department loves it and our customers love it because it has helped to reduce errors in orders.

Recommendations to other buyers: I really do like this software and is really a must have for any online business with large volumes of sales spread across multiply online stores.

Vendor Response

by OpenXcell Technolabs on July 28, 2016

Hi Jessica. Thank you for your feedback. We're glad your team is loving the whole experience. Looking forward to offering you more useful features and tools. :)

Easy to use, affordable order management

Jul 12, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good set of features

Shopify integration

Open to customisations

Easy to use

API access available

Cons: Some features weren't quite as we needed them, but for the most part they have added customisations to make this work for us.

Overall: After shopping around for a while we selected OrderHive as they seemed to have all the functionality we required, at a much more affordable price than other order management systems. The technology seems fairly new as they are still developing new features, however all key features are present and working well. They've been helpful with small customisations that I've needed to make it work for my specific requirements, which I've really appreciated.

Customer support is based in India, so they don't come online until the afternoon here in Australia but they're always helpful and quick to respond.

Vendor Response

by OpenXcell Technolabs on July 12, 2016

Hi Ruth. Thank you for your feedback. We'll continue offering you features and support as per your needs. :)

Excellent

Feb 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Give us a lot easier to refer the status of the business per daily.

We can track our shipment status direct in this software.

Cons: Some can't edit as you wish.. need customer support to help you.

Great customer support and great program

Dec 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have started to use Orderhive after trying several other programs and I have found Orderhive to be better. The picture of every product was made partly for my request and it extremely made this program helpful and easy to use for my business. The update of products and quantities is made within seconds and the program works flawlessly without errors. In addition, the support team does an amazing job willing to do for the customer way and beyond other support teams, I have dealt with. With this support team, it's much easier for me as a business owner to solve any problem if it occurs.

Pros: Pictures of every product at the main screen level. Great customer support Program work flawlessly syncs data in seconds

Cons: There is a 4 times a day limit on the number of times you can sync a channel

Vendor Response

by OpenXcell Technolabs on December 26, 2016

Hi Chen. Thank you so much for your honest feedback. Looking forward to offering much more. :)

Thanks & Regards,
Megha Vishnoi

Love this software!

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is comprehensive and great if your are running a small , medium inventory based business. It covers all the key functions needed at a great price. Inventory management, warehouse management, purchase orders management, integration with key software's and more. The support team amazing. I will definitely recommend using this software! www.tttronics.com.

Cons: I love the features included in the software for the price! Unbeatable!

Overall: The software is comprehensive and great if your are running a small , medium inventory based business. It covers all the key functions needed at a great price. Inventory management, warehouse management, purchase orders management, integration with key software's and more. The support team amazing. I will definitely recommend using this software! www.tttronics.com.

Far from perfect, but overall great value and good support

Oct 10, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: Great features and functionality. Saves time, headache, and improves efficiency across very many supported marketplace channels. Warehouse allocation, bundling and merging (linking) SKUs are a huge plus.

Cons: Many bugs still to be worked out. Often times, inventory will go -1 and in theory this should never happen. Seems this happens with bundles. After hours of troubleshooting, we discovered the system tries to send too many commands to marketplace at once for bundled products. As a result, the marketplace does not register all commands and displays wrong quantities for bundles. I can see the commands being sent from orderhive, and the marketplace receiving all commands at once, but not all quantities updating correctly for bundles in marketplace. Possibly need a slight pause between each script command?

Overall: Overall best value compared to similar systems even with the many bugs.

Huge time saver and great support from customer service.

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Software is very user friendly and fits into my work-flow very nicely. I feel that the drop-ship feature (email) that the software is the easiest and fastest that I have used.

Cons: Wish the software included a product push to different channels out of the box but you can add this feature with orderhive plus. I will making the upgrade soon but wanted to get the feel for the software first.

The customer service is amazing ! I never see that !

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: They answer in few minutes and always find a solution for us. Thanks a lot team for your patience and your help. The software is connecting to all warehouses and marketplaces which is very useful. Easy to use.

Cons: Poor documentation...BUT a very efficient customer service ! Inventory adjustment should be improve. We should not change directly the quantity but have another column to put adjustment number and put a comment why we adjust it. It is important to keep the reason why we adjust the number. It would be very useful for the physical inventory. Also, when we do a physical inventory in our warehouse, we should be able to freeze the quantity at a specific date.

Overall: It's a very affordable way to manage different inventories coming from different warehouses.

Great value and does exactly what we need!

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value. The price is right when compared to similar tools. Just do a simple price comparison and you will come to the same conclusion.

Cons: We've had a few hiccups, but I think that's part of getting it set up properly. When issues do arrise, the customer service members take care of them promptly.

Overall: When someone places an order on our eBay store, Amazon MCF automatically fulfills it. This is worth it in itself.

easy to use, price is good in comparison to other

Apr 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I have spend a lot of time trying to find an inventory management software for my needs and orderhive ended up being the one. Specially the price/product match was really good.

I really like the simple use for orders. The unlimited warehouses and thee pricing tear are really useful

Cons: I guess it is still new and a developing product, there are features that would be good to have. But I think some are in development.

These are the things I like the least:

- tags are not added to the order exports

- stock transfer: be able to write the comment while making the stock transfer. cannot delete a transfer.

- adding the tag while making an order

- automatically tagging orders coming from woocommerce as the chosen tag

Do not use this system

Mar 08, 2017
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: OrderHive has been a constant headache since I started using it. The developers are very shortsighted in what's required, for example not having a way to retain the original order number, for me this is really basic stuff. When new features are launched they often haven't been thoroughly thought through, for example a feature being available in the UI but not via the APIs. I find the support people don't understand the product very well, and certainly don't understand it's shortcomings. Everything has to be explained 3 different ways and then still nothing is done about it, I have to resend the same emails multiple times to get a response, and always be the one the follow up. Unless you have extremely basic requirements then I would stay well away from this product.

Pros: Easy UI Cheaper than other systems

Cons: Some basic requirements are covered Support is extremely slow, tedious and nothing ever gets finished

Recommendations to other buyers: Don't use it

Vendor Response

by OpenXcell Technolabs on March 09, 2017

Hello Ruth, Sorry for inconvenience. I provided you the solution to your problem and we are working on changes required by you. Any changes in product takes sometime as it goes through different process of testing and quality assurance. I am sorry in delay for making your required change. It will be available soon.

pretty good so far

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Cheap freight, multiple channels, invoice and labels in the same place, good assistance... I been using for 3 days only so I hope there is more good stuff to come.

Cons: Not been able to update the invoice number over 999, not been able to ship overseas and most importantly not been able to use more the one type of invoice without having to open another account I operate multiple channels, but all the goods comes from one supplier which I dont want to show to my customer, if this could be fixed then this app would be badass

Product looks good, but Customer service is not there

Mar 07, 2017
1/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything looks like it might work really well. Data is well formatted, gui is easy to use, and the pricing is fair.

Cons: Customer service is bad. Normally you can't judge customer service during the trial period. Sales is normally where most companies shine, but not orderhive. Their free trial allows 2 integrations - which if you use amazon FBA and merchant fulfillment, is used up by one marketplace. I begged and pleaded to be allowed to try the setup that I would be purchasing - I need 2 woocommerce, 2 amazon, 1 xero, 1 shipstation, and 1 etsy intedgration to see if this would work for my setup. Support was like a robot - "Company policy is 2 integrations per trial. Delete current integrations to test others" Also, each postal carrier is another integration... That isn't the point of this service, to see if you can integrate 2 channels. If you only have 2 channels, you don't need this software in the first place! I was not able to contact via phone - "the person you are trying to contact is unavailable right now" - and no voice mail available. I'd advise to go to a company that trys to help your business.

Vendor Response

by OpenXcell Technolabs on March 09, 2017

Hello Ron,

Sorry for inconvenience. It is true that we allow 2 sales channel integration to test during trial period but we always allow the customer to add more channels on request. You would have simply dropped us email on support@orderhive.com and we would have allowed you more channel. I will investigate on my end, that which agent asked you to upgrade before testing and educate him about process. Again, sorry for inconvenience. You can directly contact me on jayneel@orderhive.com. I will get your channels upgraded.

Great Customer Service!

Sep 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: The inventory integration is awesome. I sell on Ebay & Etsy and it makes life so much easier and you can't beat the price! Customer service is outstanding. With anything there is a learning curve but Orderhive reps answer my questions quickly and give great tutorials.

Cons: I'm pretty happy with Orderhive and don't really have any issues

Orderhive

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Pretty easy to use - it also lets you have multiple E-commerce platforms in one location, as well as being able to ship and keep track of all your inventory in one location.

Cons: No big problems, just learning how to fill out the fields correctly in order for the platforms to sync.

Overall: Is a great starter program for people with not much on-line selling experience.

Awesome! Finally processes are working

Jun 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's just working awesome for our business. Our selling platforms like Shopify, Amazon, Ebay can be integrated easy. Also for shop owners without a lot of IT knowledge is fine to intergrate and to work with! Very great support as well, thanks!

Cons: It would be great if there were more rules to set. Like adding gifts to order, or adding flyers etc.

Overall: Automation!

Works with Shopify, Prestashop, Ebay and Amazon without a hitch for inventory control in one place.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Works with Shopify, Prestashop, Ebay and Amazon without a hitch. Their customer service was top notch and were available during US hours either via SKYPE or chat system. This platform is a no brainer if you want a multi channel inventory manager. You can update all stores from one platform in real time. Go get this now you can be up and running in a day.

Cons: This software does not offer mapping of shipping method or customer notes.

Overall: Works with Shopify, Prestashop, Ebay and Amazon without a hitch.

Using it for a year, it works for me great!

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its easy to understand and learn, price is great too! Even for people who are not into bookkeeping !

Cons: I cant say what I like least, but I will be happier if it will have exchange rate feature. Because I buy my supplies in Euro but sell in dollars. So if I have items for a long time unsold, their value changes with changing of exchanging rate

Not bad

Jan 31, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Export and import to edit in bulk

Export and import to edit in bulk

Export and import to edit in bulk

Cons: stock fulfilment can only be deduct from one warehouse while stock update can have another account

stock fulfilment can only be deduct from one warehouse while stock update can have another account

Overall: faster restocking