# IFS Ultimo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is IFS Ultimo the right Maintenance Management solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133215/Ultimo-Maintenance-Management/reviews --- IFS Ultimo 4.4 (118) [View alternatives](https://www.capterra.com/p/133215/Ultimo-Maintenance-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of IFS Ultimo Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews PM Pascal M IT AdministratorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Together with IFS Ultimo, we have built building an interface between our SAP-environment en Ultimo.“ June 17, 2025 PF Peter F Technisch ManagerAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “The version we use it is not possible to make adaptions, than we need a higher more expensive version.“ January 10, 2024 MF Meilof F StaffunctionarisHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The result is that the Technical Services planner can quickly see which rooms belong to a process function and this makes it easier to coordinate activities with the users of (critical) rooms such as an operating room or IC room.“ January 5, 2024 TT Toby T Maintenance EngineerFood & Beverages, 201 - 500 employeesUsed the software for: 1-2 years. “i cannot think of a negative factor to Ultimo that cannot be changed or modified ourself in the UCT.“ November 9, 2023 MF Meilof F StaffunctionarisHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “An example is the inclusion of furniture in Ultimo, in which the Martini Hospital aims for a registration accuracy of 80% where it is not necessary to uniquely identify the furniture. Because of this method of working, the registration workload is low and it is possible to use furniture in the Ultimo relocation module and supply relocation lists to our mover and easily process them afterwards.“ January 5, 2024 JD Jozsef D Maintenance managerDairy, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The mobile app is less user friendly to me.“ January 4, 2024 SD Sven D Maintenance managerBuilding Materials, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “This adaptability ensures that IFS Ultimo can grow with your business, accommodating new assets and expanding operational requirements seamlessly.“ February 28, 2024 PR Petra R Application coordinator UltimoHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “We perceive that the IT-module is not yet fully developed.“ April 6, 2021 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Applicatiebeheerder Government Administration Used the software for: 2+ years ### "Perfect for Enterprise Asset Management and Maintenance Management" January 11, 2022 5.0 As an administrator I have seen Ultimo go through many iterations over the years. Today it is much easier to administrate than previously since everything is web-based. Pros The application has an extensive back-office. It is a modular application that you can tailor specifically to your needs. Cons The application is surprisingly easy to use with extensive help file assistance, so there is nothing to complain about. Alternatives considered [Maximo](https://www.capterra.com/p/170474/Maximo/) Review Source PV Pieter V. Specialist Materials Public Safety Used the software for: 6-12 months ### "Ultimo for everything" November 9, 2023 5.0 Start slow and then accelerate. First the small steps then bigger steps. Pros Ultimo is very flexible Ultimo is complete Ultimo is easy to use Cons In the beginning, it is difficult to see the whole picture. Somebody needs to explain this better. Reason for choosing IFS Ultimo It was / is everything we needed in a system Switched from [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) Topdesk was not easy in use. Topdesk changes where difficult. Review Source RV Roy V. Medewerker automatisering Hospital & Health Care Used the software for: 6-12 months ### "My review" March 21, 2019 3.0 Easy service requesting for less experience (tech) users Pros Building custom screens, filtering options. Intergration options with iOT but also building acces systems. Reservervation rooms. Knowledge tree Cons During migrations from version a to b, confilcts with fields and checkboxes on custom screens. For specific in depth features you need a consultant. For example, when you make a service request for Technical Department and to have te option (for the user) to receive an e-mail when the (record) status change you need a Ultimo consultant (custom work). Review Source jT jeroen T. ICT-Beheerder Hospital & Health Care Used the software for: 2+ years ### "Ultimo comes in handy" June 7, 2019 4.0 Nice software to use in the daily work with lots of possibilities to discover Pros Work with different departments in the same tool, easy to use for employees, enable to customize for bussiness needs, Ultimo keeps envolving the software Cons Some functionality is 'old fashion' .. for instance not able to dubble click in a grid ... not able to connect a employees to more skillcategories Alternatives considered [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) Reason for choosing IFS Ultimo Coverage for more departments to work together in the software, more functionality Review Source RH Ruben H. ICT Office Hospital & Health Care Used the software for: 2+ years ### "Ruben Heerman - Ultimo Review" July 15, 2021 5.0 Good Pros Makes it easy to keep track of tasks of all kinds Cons The barrier to entry for customizing is not small. Switched from [Optimus](https://www.capterra.com/p/202103/Optimus/) It was only used by a fraction of the workforce and Utlimo is used by most. Review Source FD Frank D. Production Manager Polymerisation Textiles Used the software for: 2+ years ### "Work efficiently and keep your processes under control" March 4, 2021 4.0 The product covers a wide range of processes in an industrial environment, so you do not have to rely on multiple software packages. Pros The overall covering from different business processes. Cons At the beginning the program seems to be complicated, it takes a wile before to get all the users at the same level. Reason for choosing IFS Ultimo Api Pro and Ultimo are very similar, we chose Ultimo because we had Ultimo experience in house. Review Source SH Stefan H. Project Engineer Chemicals Used the software for: 2+ years ### "Easy to use" March 29, 2021 5.0 Pros The software speaks for itself and is really easy to use. There a lot of functionalities in the software and you can easily expend the functionalities. Cons Ultimo is a complete package. The basic software is fairly complete. The basic software meets our expectations. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing IFS Ultimo Overview of Ultimo is very clear in comparison with Dynamics 365. Review Source CH Cheryl H. Applicatiebeheerder Government Administration Used the software for: 1-2 years ### "IT Service management for mintenance" February 10, 2021 5.0 It is extremely good with maintenance of our assets. The back office helps us to access other parts of the application enabling us to look in on all aspects of our assets and aiding us in building up a history of everything concerning our assets. Add to that the problem management and reporting there is nothing we don't know about every asset. Pros Good, ITIL based processes. The Ultimo IT Service mangement module is well thought out and easy to configure. Cons Not cheap. Maintenance of the software can be quite pricey, but the service is good and you get what you pay for. Alternatives considered [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[Maximo](https://www.capterra.com/p/170474/Maximo/) Reason for choosing IFS Ultimo It was more suited to our specific needs and also more flexible. Review Source JV Joel V. Directeur Automotive Used the software for: 1-2 years ### "Good asset management software with many possibilities and functionalities" March 29, 2021 3.0 Very complete asset software Pros The many possibilities and functionalities are great. This software can do a lot, almost anything is possible to manage assets properly. The possibilities to link to other software systems are also very nice. Cons User-friendliness can be improved and the software is complex to implement and set up. Alternatives considered [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) Reason for choosing IFS Ultimo Because of the completeness and functionality Review Source FM Filip M. Head of IT Health, Wellness and Fitness Used the software for: 2+ years ### "Ultimo delivers a complete solution for our hospital especially for facility management." October 31, 2024 5.0 Good support and good engineers understanding our needs. Pros Ultimo is a very complete product for our facility services. We now also start using it for our medical departments. Cons Sometimes you win .. sometimes you lose .. when something is not possible in the product. Now we have difficulty in connecting our assetmanagement with Ultimo. Review Source ES Erik S. Maintenance manager Furniture Used the software for: 2+ years ### "Ecellent for maintenance management" March 30, 2021 4.0 Pros \- Once the necessary steps are made to set up the system/database with assets, spare parts, users, suppliers, types of jobs and maintenance schedules it is easy to work with the software. You can choose which parts of the software you want to use and can add more features later when needed. - With a little training or with a consultant it is easy to modify the screens for different users so they have a better overview with only the things they need to see on their screens. - It is possible to make create reports and have kpi's comparing planned jobs (preventive, predictive, planned, projects, improvements, safety, ...) and corrective jobs (breakdowns with production loss). Cons \- Updates/upgrades are not so easy to do, every time an update is done it takes a few days for a consultant of Ultimo to get the system to work without errors and with all the changes made in the past. The client needs to keep a complete list of the settings that were made during the previous setups and workflows to prevent that some of those changes are set back to default. - Making reports/queries requires a good knowledge of databases and it is almost obligatory to follow a training for this. Review Source JD Jozsef D. Maintenance manager Dairy Used the software for: 1-2 years ### "Short review" January 4, 2024 5.0 Pros The best parts: - Equipment management (all in one, docs, tips, bill of materials; clean organized sheets) - WO handling Cons The mobile app is less user friendly to me. Review Source DB Dick B. Ultimo Applicatiebeheerder Government Relations Used the software for: 2+ years ### "Ultimo" December 14, 2021 5.0 Overall Ultimo works fine on a daily base. Sometimes the communication between Ultimo and the customer can be better. Pros The product is easy to use. Next to that the product is highly configurable, which can be done with the ultimo consultant. Cons \- To implement a new piece of software is sometimes a bit of a struggle. - updating the system will be a hustle when you are connected to other software platforms. Review Source IS Ireen S. Applicatie beheerder Utilities Used the software for: 2+ years ### "Complete system with possibilities for configuration" March 31, 2021 5.0 All the administration of our production assets are held in Ultimo. The work which has to be done is automatically generated by Ultimo and solutions are registred in Ultimo. Mail is send from Ultimo to external companies and also mail is send to Ultimo to register issues. Working permits are handled through Ultimo. Pros Software is very stable, never shuts down. Easy to configure, if you have the knowledge you can also make complex configurations. Lot of basic functionality, configuration is not necessary if you want to use Ultimo as it comes. Cons If you make configurations not all functionality is possible anymore, like connecting to other applications. This is not always clear on forehand. Reason for choosing IFS Ultimo Functionality / Consultancy / price came out as number 1 Review Source TT Toby T. Maintenance Engineer Food & Beverages Used the software for: 1-2 years ### "Review of IFS Ultimo " November 9, 2023 5.0 Pros Ease of use is very high, also the freedom to customize the Ultimo Environment in the Premium version is a big plus. Cons i cannot think of a negative factor to Ultimo that cannot be changed or modified ourself in the UCT. Review Source EE Evelien E. Applicatiebeheer Hospital & Health Care Used the software for: 2+ years ### "Ultimo" December 16, 2021 4.0 This program is easy to use, and has a lot of possibility's. You can connect other applications with Ultimo, to import or export data. You can design screens yourself. Pros It's a great program with a lot of possibility's Cons I miss the possibility to connect one knowledgetopic to another Review Source JV Jonathan V. Technical spacialist Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Good" December 14, 2021 4.0 Pros How easy it is to use for everyone, technicians, facility employees etc Cons The wait for help, it takes to lang to get help with problems Review Source rS rachelle S. Facility Management Sports Used the software for: 2+ years ### "An addition for the department" July 4, 2019 4.0 The communication with the technical service is easier. We have insight into what needs to be done. Pros Ultimo is a software that is easy to learn. We use certain things every day to make our work even easier. Cons The costs for the software are expensive. New modules can be an addition, but are worth considering. Sometimes its postille to operate a part of a module, so you can split te costs. Reason for choosing IFS Ultimo Ultimo fulfilled more of our wishes. It's fits also better in our software. Review Source MB Marcel B. TD Medewerker Food & Beverages Used the software for: 2+ years ### "Ultimo user" March 21, 2019 4.0 Overall i'm very happy with it. I used it al day and make my work a lot easier. Pros The use of ultimo is easy to learn. You can modify the screens en process, just as you want or with an consultant. Cons The least i like is the limit of users, because you have to deal with licence. This could be cheaper. Review Source JJ Jorian J. Lab Engineer Chemicals Used the software for: Less than 6 months ### "Easy and user-friendly equipment management" May 3, 2023 4.0 It is a real asset for you company or in my case laboratory. Also in terms of maintaining safety critical equipment or aspects. Pros Ultimo is very easy to use, they provide you with more than enough trainings in their own academy. You easily can track, control, maintain your equipment or inventory in your company. To make sure you equipment stays up-to-date and when needed you can easily send out maintenance/repair jobs. Cons You do need a bit of time and training before you are really able to use all the facets of Ultimo. Review Source EB Ercih B. Business IT manager Food Production Used the software for: 2+ years ### "BRZO company use Ultimo" March 21, 2019 4.0 ease of use. and help us to reach our targets Pros HSE module in full use, including the MOC module. very very important Cons Not always flexible, and the need for mobile souutions. much better than the current app Review Source PF Peter F. ZZP-er Management Consulting Used the software for: 2+ years ### "flexibility" March 21, 2019 5.0 If well implemented a superb tool Pros The flexibility of the Ultimo Customization tool Cons In the beginning when just implemented is the open structure Review Source JI Jasper I. FAB Hospital & Health Care Used the software for: 1-2 years ### "Ultimo is great for a fresh start" March 21, 2019 3.0 Pros Live linking assets, between CMID items, users and rooms Cons Because of an already existing technical building implementation, with no application maintenance, it is hard to fully use the ITSM module Review Source FO Faik O. Applicatie Beheerder Health, Wellness and Fitness Used the software for: 1-2 years ### "Using it daily" March 21, 2019 4.0 Planning of Medical devices Pros Very different possibilities and ways to register Cons It is sometimes not easy to find a way to do things properly Review Source LK Lucy K. Facility Manager Farming Used the software for: 6-12 months ### "Fmis system just in use" March 21, 2019 4.0 we just started a few months ago, but really like the reports and the easy way our clients can use the system Pros we like the fact that the systems combines all the questions our clients ask us now Cons the complexity of the program. there is so much we can put in. we cannot oversee it right now Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.