Ultimo Software Solutions

Ultimo IT Service Management


3 / 5
1 review

Who Uses This Software?

No challenge is too big for the flexible and modular software. In principle, it does not matter which field you are active in.


Average Ratings

1 Review

  • 3 / 5
    Overall

  • 1 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ultimo Software Solutions
  • www.ultimo.com
  • Founded 1988
  • Netherlands

About Ultimo IT Service Management

The IT environment of your organisation is very valuable. ITSM software immediately provides you with more insight into your IT assets and IT infrastructure and allows you to properly adjust your IT policy. With IT Service Management software you can profit from - Overview and efficiency when processing incidents and service requests. - Comply with and register Service Level Agreements. - Cost control. - A higher availability of your IT assets.


Ultimo IT Service Management Features

  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

Ultimo IT Service Management Reviews Recently Reviewed!


Ultimo is great for a fresh start

Mar 21, 2019
3/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Live linking assets, between CMID items, users and rooms

Cons: Because of an already existing technical building implementation, with no application maintenance, it is hard to fully use the ITSM module