---
title: "Filecamp Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Filecamp the right File Sharing solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/133218/Filecamp/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Filecamp

4.7 (116)

[View alternatives](https://www.capterra.com/p/133218/Filecamp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Filecamp

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

CD

Christopher D

Head of Tech SolutionsUtilities, 11 - 50 employeesUsed the software for: 1-2 years.

“The ability to customise the platform with our own colours and branding really sets it apart from generic drives, making everything look polished and on-brand.“

August 26, 2025

Jonathan N

Technology DirectorGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years.

“It can be xpensive if you ahve a lot of storage and once you have a lot of folders to go through it can be difficult and time consuming finding where all the storage is used up.“

February 23, 2026

SH

SCOTT H

Data ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“we deal with some pretty big files and client routinely comment about how easy it is to exchange files with us.“

August 31, 2026

AS

Annie S

BuyerRetail, 201 - 500 employeesUsed the software for: 1-2 years.

“Finding specific files takes longer than it should, especially when managing large volumes of assets.“

December 5, 2024

SH

SCOTT H

Data ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I love how easy it is to set up! and sending link to people so they can upload or download a file is awesome.“

August 31, 2026

Richard W

Creative ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: 1-2 years.

“The process of running through the folder system to move things is tedious.“

August 18, 2025

VH

Victoria H

Education CoordinatorCosmetics, 11 - 50 employeesUsed the software for: 1-2 years.

“Filecamp is a great place to store and share documents with not only our internal team, but also company accounts and consumers.“

August 18, 2025

JD

James D

Graphic Communications CoordinatorOnline Media, 11 - 50 employeesUsed the software for: 1-2 years.

“The file management is a bit annoying without drag-and-drop functionality--or even a menu where you can choose folders within the folder you're in--it slows down the process to have to drill down from the home folder each time I want to move assets.“

March 2, 2023

## Showing most helpful reviews

Showing 1-25 of 116 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Head of Tech Solutions  
Used the software for: 1-3 years

### "A reliable, simple and professional system"

September 30, 2026

5.0

The experience has been excellent, I was able to get started right away, and because the system is so simple I have been able to set up clients really quickly. Clients have also been able to use Filecamp without having to take timeout to learn it.

Pros

I was looking for a professional looking system to store and share files with clients. After checking across the board for options I found Filecamp, and love how easy it is to use. The system is really intuitive so there isn't any time out needed to learn how to use the system. I could customise the system, using our company logo and colours, and I could customise the customer log in too, so that their logo was on their pages. Although this is possible on some other systems, Filecamp allows me to do this without paying paying really high fees, making it the best value for money for a customisable file sharing and storing system.

Cons

I haven't found anything that I don't like, Filecamp does everything I was looking for and provides excellent value.

Review Source

R

Reviewer  
Data Manager  
Used the software for: 3-5 years

### "best FTP solution I've worked with"

September 1, 2026

5.0

File has been a godsend in terms for managing files and images. we deal with some pretty big files and client routinely comment about how easy it is to exchange files with us.

Pros

I love how easy it is to set up! and sending link to people so they can upload or download a file is awesome. Our clients appreciated not need to remember a user name and password. There is almost no learning curve to using Filecamp, which is great for our non-tech clients.

Cons

Some client want to integrated/automated file transfers into their data systems and they haven't quite figure out how do that yet.

Review Source

R

Reviewer  
Communication manager  
Used the software for: Less than 1 year

### "Effective basic DAM"

March 18, 2026

4.0

We're very satisfied with Filecamp: easy to upload and share images at a low cost. It's safe, reliable and overall very user-friendly if you're not into very advanced features and only need the basics.

Pros

Ease of use: uploading and sharing images is very simple. In addition to folders you can create collections of images that are stored in separate folders. Very convenient to share images externally. Unfortunately other users can't see collections you've made unless you send a link to it.

Cons

Tagging, user and folder management could be better. A lot of it works by copying rights to other folders or users, but that makes it more difficult after a while to know which rights should be copied. It's also not always straightforward to understand who can see what. But there is a 'Login as' function so you can mimic another user to help with that. Finding images with a specific tag is difficult as there is no tag cloud to click tags. You have to know them by heart or be lucky that you hit on them while searching.

Review Source

Jon N.  
Technology Director  
Used the software for: 3-5 years

### "Essential way of sharing files externally."

February 25, 2026

5.0

We have been using the filecamp platform for over a decade now and it has become an essential part of our workflow. The team enjoy using it as its so simple and never lets us down.

Pros

The platform is really intuitive and easy to use and its great that you can brand it as your own with easy customization options. This allows to share files in a professional manner with pur clients without having to use something like WeTransfer. The platform security has always been very robust and sharing files securely and privately is very straightforward.

Cons

It can be xpensive if you ahve a lot of storage and once you have a lot of folders to go through it can be difficult and time consuming finding where all the storage is used up. It also doesnt seem to get many updates but it is reliable and consistent.

Review Source

R

Reviewer  
Digital Marketing Specialist  
Used the software for: 1-3 years

### "Was Pleased Until the Latest Update"

June 13, 2019

2.0

Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.

Pros

• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company

Cons

• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

Review Source

R

Reviewer  
Head of Tech Solutions  
Used the software for: 1-3 years

### "Easy to use, and provides a professional touch"

August 27, 2025

5.0

My overall experience with FileCamp has been excellent. The platform is very intuitive, which makes the learning curve simple for both our team and our clients, so no training or instructions are needed. File management is straightforward and logical, with clear folder structures that make it easy to stay organised. We also work with a lot of visual content, and being able to preview images and videos directly in FileCamp makes reviewing and sharing assets much easier. This asset management aspect adds real value compared to more basic file sharing tools. Overall, FileCamp has given us a secure, professional, and user-friendly way to manage and share files. It ticks all the boxes for our business needs and has been a great decision.

Pros

What I like most about FileCamp is how intuitive and professional it feels. It’s so easy for clients and colleagues to use that I never need to send instructions, which saves time and avoids confusion. The ability to customise the platform with our own colours and branding really sets it apart from generic drives, making everything look polished and on-brand. On top of that, the security features allow me to control exactly who has access to each file, which is essential for working with multiple clients.

Cons

There really isn't anything to dislike, we find it ticks all of the boxes. I suppose if it would be improved it would havea reporting module perhaps, but in all honesty that isn't what we use it for, and none of the competition has that.

Review Source

Richard W.  
Creative Manager  
Used the software for: 1-3 years

### "We <3 Filecamp"

August 19, 2025

5.0

It's not often we integrate new software and everything feels seamless. Filecamp was like that. It has the solutions for what we require and does it all without lagging in one way or another. Lovely.

Pros

I use Filecamp to manage product approvals. It's simple to navigate and allows me to create easy access for external users. It's particularly good for image storage, providing clear tiles for a number of file types, and good search functions across the various meta data your images might have.

Cons

It would be nice if you could drag and drop files into other folders. The process of running through the folder system to move things is tedious.

Review Source

R

Reviewer  
Education Coordinator  
Used the software for: 1-3 years

### "Great platform to share documents internally and client facing."

August 19, 2025

5.0

Pros

Filecamp is a great place to store and share documents with not only our internal team, but also company accounts and consumers.

Cons

The storage capacity fills up quick. I wish there was a capability to notify when a file and/or folder has been updated with new documents.

Review Source

TG

Todd G.  
Marketing and Communications Manager  
Used the software for: 3-5 years

### "Filecamp: A Seamless and Efficient Digital Asset Management Solution"

October 20, 2024

5.0

My overall experience with Filecamp has been outstanding. It has enhanced our team's workflow by simplifying how we manage and share digital assets. The platform's reliability and customer support have been excellent, making it a valuable tool for our business. I highly recommend Filecamp to any company in need of a flexible, cloud-based digital asset management solution.

Pros

What I like most about Filecamp is its simplicity and user-friendly interface. It's incredibly easy to organize, share, and collaborate on digital assets with teammates and clients. The customizable branding options are a huge plus, as they allow us to maintain a professional appearance when sharing assets externally. The search functionality is very robust, making it quick to find specific files, even when we’re managing a large volume of content. Overall, Filecamp has streamlined our asset management process and improved collaboration across teams.

Cons

I haven't encountered any issues worth mentioning. The platform works exactly as we need it to.

Review Source

Mick G.  
Head of Sales and Marketing  
Used the software for: Less than 1 year

### "Secure File Sharing especially when team has gone fully remote"

August 4, 2020

5.0

Since moving assets to the cloud, Filecamp has become an almost daily tool for our marketing team. It's easy access allows our remote team to collaborate quickly and easily when sharing assets.

Pros

It was very easy to move all of our media assets to filecamp. We had to find a solution quickly once we went remote because before we stored all media locally. Filecamp was quick and easy to setup while ensuring everything was secure.

Cons

Could be more mobile friendly. Also would be great to have custom views in terms of icon size. Other then that it's been a real easy adoption internally

Review Source

VR

Verified Reviewer  
People Coordinator  
Used the software for: 1-3 years

### "Best file manager"

September 10, 2025

5.0

Overall, Filecamp has been a lifesaver when trying to manage document updates and share amongst a large group without risking security. I recommend this platform to everyone.

Pros

Easy version updates and secure sharing for large groups. The branding is customizable and provides a clean interface.

Cons

I don't have any complaints about using Filecamp, often it is my go-to to avoid problems faced by using other sharing platforms.

Review Source

Jasmine R.  
CSR Supervisor  
Used the software for: 3-5 years

### "The BEST DAM and Review Software for your Buck!"

June 2, 2020

5.0

This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. \[SENSITIVE CONTENT HIDDEN\], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!

Pros

We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech.

Cons

I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!

Review Source

JD

James D.  
Graphic Communications Coordinator  
Used the software for: 1-3 years

### "Great asset management for photos, needs some work on file management"

March 3, 2023

4.0

Great to know our photos are safe online and available to all our colleagues wherever they may be. Great tagging and searching.

Pros

Love that it serves our photo management needs and allows multiple users for a decent price. A lot of other DAM tools had way more than we need and were also way too expensive. Filecamp was really alone in this category--the perfect capabilities/size/price for our non-profit. The ability to tag, share, make and create collections is great.

Cons

The file management is a bit annoying without drag-and-drop functionality--or even a menu where you can choose folders within the folder you're in--it slows down the process to have to drill down from the home folder each time I want to move assets.

Review Source

MP

Michael P.  
National Sales Manager  
Used the software for: Less than 1 year

### "Better than Dropbox for B2B File Sharing"

December 15, 2020

5.0

Filecamp has been wonderful for us. We use it primarily as a Dealer Portal for companies that sell our heaters. They can easily access marketing materials, forms, images, logos, and so much more. It's worked extremely well for our Dealers and has accomplished exactly what we were looking for that gave a much more seamless look and feel with our website rather than sending people to a separate file program that does not look professional.

Pros

I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time.

Cons

The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users.

Review Source

R

Reviewer  
Architect  
Used the software for: 3-5 years

### "filecamp for creatives"

November 25, 2022

5.0

it helped to tremendously improve the process of planning in our office. the whole team and the clients get immediate access to up-to-date documents

Pros

easy and elegant appearance, corporate design, easy of use

Cons

user notification management is somehow confusing. I would welcome a central management for this issue

Review Source

Eyüp Ö.  
Industrial Engineer  
Used the software for: Less than 1 year

### "Filecamp EO"

May 12, 2022

5.0

Thanks to this software, it is very easy to share on other platforms.

Pros

The tools that the software offers us are very useful for me. I finish things I start much quicker than I expected. In this way, I can spare time for my other works.

Cons

They are not bad in the interface part, but they can make it more simple and useful. Sometimes it can be difficult to find the feature I'm looking for.

Review Source

Jaroslav S.  
CMO  
Used the software for: 1-3 years

### "Great file management system for affordable price."

December 6, 2022

4.0

Letting my customers download ebooks and video courses at any time.

Pros

The speed of uploading and downloading the files is more than decent. Never a blackout or problems in 2 years. Easy to navigate.

Cons

Previews of PDFs could be of better quality.

Review Source

R

Reviewer  
Head of IT  
Used the software for: 3-5 years

### "Filecamp review"

February 14, 2023

5.0

Satisfies all or stored asset needs.

Pros

Ease of use. Variable data storage. Well laid out

Cons

None. I don't find any issues with Filecamp.

Review Source

Naikka C.  
CEO  
Used the software for: Less than 1 year

### "Filecamp works perfect"

January 19, 2023

5.0

Pros

It is always fast, supports good concurrency but the best is the cost-quality ratio.All functionalities that a DAM must have, Filecamp fulfills them very well.

Cons

We would like it to be fully translated into Spanish.

Review Source

MH

Morgan H.  
Project Manager  
Used the software for: Less than 1 year

### "Filecamp Adds Value to Organizations"

April 7, 2020

5.0

Pros

Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product.

Cons

We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us.

Review Source

R

Reviewer  
Director  
Used the software for: 1-3 years

### "Fantastic tool for our business"

March 25, 2020

5.0

Pros

It is very flexible with many features I never thought I even needed.

Cons

There are few issues I have found withe the software, however I would like it, when I am uploading new files for the ability to just drag and drop anywhere rather than have to open a dialogue box to do so. Not a biggie, but would make workflow a lot faster.

Review Source

R

Reviewer  
Application Support Analyst  
Used the software for: Less than 1 year

### "Works well for our needs"

October 27, 2021

5.0

Pros

FileCamp does exactly what we need it to do, in terms of being able to securely share files internally and externally. It is easy to set up, learn, and use, and the supporting documentation is good. Customer support is email only, but their responses have been timely and effective.

Cons

No real cons from my perspective. I do have a small list of "nice-to-have" administrative options I would like to see in future releases, and have shared that information with Customer Support.

Review Source

R

Reviewer  
Researcher  
Used the software for: Less than 1 year

### "Filecamp - Extremely Satisfactorily Product "

March 26, 2021

5.0

My overall experience is highly positive and am very satisfied with the product. I highly recommend it to others.

Pros

Very well designed interface that’s easy to use and professional appearance that’s easy customizable in a user friendly way.

Cons

I would like to be able to have the ability to have live chat conversations with users and receive notifications when I receive an instant message or when a user uploads something to the platform.

Review Source

TB

Tim B.  
Digital Manager  
Used the software for: Less than 1 year

### "Good compromise on price/functionality for small business"

March 19, 2020

5.0

we joined before the current version, it was lacking a little but all that functionality was added in the current version plus it got easier to use.

Pros

ease of use, features and the price options

Cons

for the price i think it has all the needed features. Ideally being able to put active/inactive dates on iamges to show/hide them and possibly a way to archve expired images off filecamp to save space.

Review Source

Anna O.  
Head of Growth  
Used the software for: I used a free trial

### "A perfect media and file management tool"

July 21, 2020

5.0

Pros

This is a great tool to store, share, and work with all formats of files (documents, presentations, images). Design is user friendly and easy to use. Having files organized and accessible from one place will greatly improve your company’s operations. Keywords and tags function make search and discovery files easier and faster. What is important, they provide 24/7 secure system for your data.

Cons

I miss drag and drop option, but this it's not a disadvantage, that would be an improvement

Review Source

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