---
title: "Filecamp Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Filecamp Software - reviews, pricing plans, popular comparisons to other File Sharing products and more."
source_url: "https://www.capterra.com/p/133218/Filecamp/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Filecamp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Filecamp

## What is Filecamp?

Filecamp is a cloud-based File Sharing solution that helps companies organize and share their digital media such as images, videos, and brand guidelines. Unlimited users in all plans, each user configured with their own set of user-, admin-, and folder permissions. Unique custom branding options will make sure your file-sharing solution matches your brand guide. More than 1500 brands from all over the world trust Filecamp with their digital assets and brand guidelines.

## What is Filecamp used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Content Management](https://www.capterra.com/content-management-software/)

Top alternative

Featured

Overall rating

Based on 116 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Filecamp?[Manage this product listing](https://www.g2.com/products/filecamp/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Filecamp

4.7 (116)

VS.

[4.6 (304)](https://www.capterra.com/p/143730/Kontainer/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$430

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (116)

Ease Of Use

4.6 (13,457)

Value For Money

4.8 (96)

Value For Money

4.4 (10,234)

Customer Service

4.8 (87)

Customer Service

4.6 (8,420)

## Filecamp alternatives

[4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Canva](https://www.capterra.com/p/168956/Canva/)

[4.7 (13,469)](https://www.capterra.com/p/168956/Canva/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168956/Canva/)

Highest Rated

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (87,167)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/133218/Filecamp/alternatives/)

## FAQs about Filecamp

Overview

### What problems does Filecamp solve?

Filecamp solves scattered digital-asset storage, slow file retrieval, and insecure external sharing by organizing images, videos, documents, and product artwork with folders, tags, previews, and controlled access. Marketing, creative, sales, architecture, and client-service teams benefit by distributing current assets, collecting uploads, managing approvals, and giving clients or vendors branded, time-limited links.

Answer based on 82 reviews

Overview

### Which roles and teams benefit most from Filecamp?

Filecamp is most used by marketing leaders, digital managers, and creative teams that organize brand assets for campaigns, partner access, and content distribution. Graphic designers, art directors, photographers, and prepress specialists manage approved files and versions, while founders, directors, and technology leaders oversee centralized asset libraries and permissions.

Answer based on 116 reviews

Overview

### What company size and industries is Filecamp built for?

Filecamp is built for marketing professionals at small and large companies, with small businesses representing 80% of reviewers. Marketing and Advertising is the leading industry at 13%, followed by Construction and Information Technology and Services at 5% each. It also supports organizations across industries that need file sharing and collaboration.

Answer based on 116 reviews

Features and Usability

### What are the key features of Filecamp?

Filecamp includes core digital asset management features for bulk uploading, asset library organization, metadata management, tagging, and full text search. It also provides secure file sharing through role-based permissions and access expiration management, plus customizable branding and approval workflows for client portals, document review, and external asset distribution.

Answer based on 36 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Filecamp offers Basic at $29 per month, including 20 GB storage, free bandwidth, custom branding, and unlimited users. Advanced costs 59 per month for 50 GB, while Professional costs 89 per month for 100 GB. A free trial is available. Reviewers often find pricing affordable, though some small enterprises consider subscriptions costly.

Answer based on 32 reviews

Getting Started and Support

### What training and onboarding options does Filecamp offer?

Filecamp provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of core features and tasks.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Filecamp offer, and how do users rate the experience?

Filecamp offers email/help desk, FAQ/forum, knowledge base, 24/7 live representative, and chat support. Users commonly describe responses as quick, detailed, and helpful, with staff resolving technical issues promptly. Some feedback cites slower response and resolution times, while supporting documentation is generally viewed as useful.

Answer based on 26 reviews

Security

### How does Filecamp handle data security and access control?

Filecamp uses folder- and file-level permissions, granular user access controls, passwords, and secure sharing links with expiration dates. It supports private sharing with external recipients who do not need accounts, helping teams control temporary access. Some reviewers report that permission settings are not granular enough, and bulk permission management can be time-consuming.

Answer based on 20 reviews

File upload

### How easy is it to upload files in Filecamp?

Filecamp makes uploading and sharing assets easy for marketing teams and external contributors, with simple folder-based organization and upload links. Large batches generally upload efficiently, and drag-and-drop is available for adding files. However, some users find moving assets between folders tedious and want more flexible drag-and-drop placement, metadata, and bulk-edit options during upload.

Answer based on 36 reviews

## Features

AI summary

Based on 19,120 File Sharing reviews

Capterra data shows that buyers of file sharing software rank the following features as their top priorities:

-   **File Transfer** (**53%** of reviewers rated this feature as critical)
-   **Document Storage** (**56%**)
-   **Secure Data Storage** (**59%**)

Filecamp supports all three of the features reviewers rate most important: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses move files quickly, keep documents organized and accessible, and protect sensitive information, allowing teams to share content with more control and confidence.

Document Storage

4.9 (29)

79.31% of 29 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Secure Data Storage

5.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Mobile Access

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Access Controls/Permissions

4.6 (36)

69.44% of 36 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

File Sharing

4.8 (20)

85.00% of 20 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Collaboration Tools

4.6 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Filecamp 60 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Access Expiration Management: Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Artwork Management: Creation, approval, versioning, and distribution of visual assets and designs
- Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy
- Asset Library: Storage, organization, sharing with tagging/metadata
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Sharing: Share access to files and assets with individuals
- Audio File Management: Supports audio files
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines
- Brand Overlay: Branding videos with company logo
- Bulk Uploading: Upload multiple documents at once
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Digital Asset Management: Manage digital assets
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Encryption: Convert data into a code for security
- File Conversion: Convert files to a different format
- File Management: Create, save, and store files
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Full Text Search: Search for specific words or phrases within a document or database
- Image Editing: Edit, touch up, and convert images for publishing
- Image Library: Store and manage images
- Messaging: Communicate using messages within the system
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Multimedia Support: Supports various file formats
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rights Management: Manage and enforce usage rights and permissions for digital assets
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Social Sharing: Allows businesses to share their videos on social media.
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Text Editing: Edit text as needed
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Archiving: Allows the upload and storage of videos within the system
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.5 (109)

4.5

Based on 109 reviews

## Pricing

Value for money

4.8 (96)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133218/Filecamp/pricing/)

Basic

$29.00

Flat Rate,Per Month

It includes:

-   Custom Branding
-   Free Bandwidth
-   Unlimited Users

Advanced

$59.00

Flat Rate,Per Month

It includes:

-   Auto Tags
-   Collections
-   Custom Branding
-   Multiple Themes
-   Pages
-   Unlimited Users
-   Free Bandwidth

Professional

$89.00

Flat Rate,Per Month

It includes:

-   Access Requests
-   Custom Domain
-   Multiple Themes
-   Pages
-   Unlimited Users
-   White Label
-   Collections
-   Custom Branding
-   Free Bandwidth
-   Bulk Auto Tags
-   Commenting

Value for money

4.8 (96)

4.8

Based on 96 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (87)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (87)

4.8

Based on 87 reviews

## User reviews

Overall rating

4.7

Based on 116 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(87)

4(26)

3(1)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Head of Tech Solutions

Used the software for: 1-3 years

### "A reliable, simple and professional system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

The experience has been excellent, I was able to get started right away, and because the system is so simple I have been able to set up clients really quickly. Clients have also been able to use Filecamp without having to take timeout to learn it.

Pros

I was looking for a professional looking system to store and share files with clients. After checking across the board for options I found Filecamp, and love how easy it is to use. The system is really intuitive so there isn't any time out needed to learn how to use the system. I could customise the system, using our company logo and colours, and I could customise the customer log in too, so that their logo was on their pages. Although this is possible on some other systems, Filecamp allows me to do this without paying paying really high fees, making it the best value for money for a customisable file sharing and storing system.

Cons

I haven't found anything that I don't like, Filecamp does everything I was looking for and provides excellent value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Data Manager

Used the software for: 3-5 years

### "best FTP solution I've worked with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2026

File has been a godsend in terms for managing files and images. we deal with some pretty big files and client routinely comment about how easy it is to exchange files with us.

Pros

I love how easy it is to set up! and sending link to people so they can upload or download a file is awesome. Our clients appreciated not need to remember a user name and password. There is almost no learning curve to using Filecamp, which is great for our non-tech clients.

Cons

Some client want to integrated/automated file transfers into their data systems and they haven't quite figure out how do that yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Communication manager

Used the software for: Less than 1 year

### "Effective basic DAM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 18, 2026

We're very satisfied with Filecamp: easy to upload and share images at a low cost. It's safe, reliable and overall very user-friendly if you're not into very advanced features and only need the basics.

Pros

Ease of use: uploading and sharing images is very simple. In addition to folders you can create collections of images that are stored in separate folders. Very convenient to share images externally. Unfortunately other users can't see collections you've made unless you send a link to it.

Cons

Tagging, user and folder management could be better. A lot of it works by copying rights to other folders or users, but that makes it more difficult after a while to know which rights should be copied. It's also not always straightforward to understand who can see what. But there is a 'Login as' function so you can mimic another user to help with that. Finding images with a specific tag is difficult as there is no tag cloud to click tags. You have to know them by heart or be lucky that you hit on them while searching.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jon N.

Technology Director

Used the software for: 3-5 years

### "Essential way of sharing files externally."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

We have been using the filecamp platform for over a decade now and it has become an essential part of our workflow. The team enjoy using it as its so simple and never lets us down.

Pros

The platform is really intuitive and easy to use and its great that you can brand it as your own with easy customization options. This allows to share files in a professional manner with pur clients without having to use something like WeTransfer. The platform security has always been very robust and sharing files securely and privately is very straightforward.

Cons

It can be xpensive if you ahve a lot of storage and once you have a lot of folders to go through it can be difficult and time consuming finding where all the storage is used up. It also doesnt seem to get many updates but it is reliable and consistent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Marketing Specialist

Used the software for: 1-3 years

### "Was Pleased Until the Latest Update"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 13, 2019

Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.

Pros

• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company

Cons

• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Tech Solutions

Used the software for: 1-3 years

### "Easy to use, and provides a professional touch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2025

My overall experience with FileCamp has been excellent. The platform is very intuitive, which makes the learning curve simple for both our team and our clients, so no training or instructions are needed. File management is straightforward and logical, with clear folder structures that make it easy to stay organised. We also work with a lot of visual content, and being able to preview images and videos directly in FileCamp makes reviewing and sharing assets much easier. This asset management aspect adds real value compared to more basic file sharing tools. Overall, FileCamp has given us a secure, professional, and user-friendly way to manage and share files. It ticks all the boxes for our business needs and has been a great decision.

Pros

What I like most about FileCamp is how intuitive and professional it feels. It’s so easy for clients and colleagues to use that I never need to send instructions, which saves time and avoids confusion. The ability to customise the platform with our own colours and branding really sets it apart from generic drives, making everything look polished and on-brand. On top of that, the security features allow me to control exactly who has access to each file, which is essential for working with multiple clients.

Cons

There really isn't anything to dislike, we find it ticks all of the boxes. I suppose if it would be improved it would havea reporting module perhaps, but in all honesty that isn't what we use it for, and none of the competition has that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Richard W.

Creative Manager

Used the software for: 1-3 years

### "We <3 Filecamp"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2025

It's not often we integrate new software and everything feels seamless. Filecamp was like that. It has the solutions for what we require and does it all without lagging in one way or another. Lovely.

Pros

I use Filecamp to manage product approvals. It's simple to navigate and allows me to create easy access for external users. It's particularly good for image storage, providing clear tiles for a number of file types, and good search functions across the various meta data your images might have.

Cons

It would be nice if you could drag and drop files into other folders. The process of running through the folder system to move things is tedious.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Education Coordinator

Used the software for: 1-3 years

### "Great platform to share documents internally and client facing."

5.0

August 19, 2025

Pros

Filecamp is a great place to store and share documents with not only our internal team, but also company accounts and consumers.

Cons

The storage capacity fills up quick. I wish there was a capability to notify when a file and/or folder has been updated with new documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Todd G.

Marketing and Communications Manager

Used the software for: 3-5 years

### "Filecamp: A Seamless and Efficient Digital Asset Management Solution"

5.0

October 20, 2024

My overall experience with Filecamp has been outstanding. It has enhanced our team's workflow by simplifying how we manage and share digital assets. The platform's reliability and customer support have been excellent, making it a valuable tool for our business. I highly recommend Filecamp to any company in need of a flexible, cloud-based digital asset management solution.

Pros

What I like most about Filecamp is its simplicity and user-friendly interface. It's incredibly easy to organize, share, and collaborate on digital assets with teammates and clients. The customizable branding options are a huge plus, as they allow us to maintain a professional appearance when sharing assets externally. The search functionality is very robust, making it quick to find specific files, even when we’re managing a large volume of content. Overall, Filecamp has streamlined our asset management process and improved collaboration across teams.

Cons

I haven't encountered any issues worth mentioning. The platform works exactly as we need it to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mick G.

Head of Sales and Marketing

Used the software for: Less than 1 year

### "Secure File Sharing especially when team has gone fully remote"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2020

Since moving assets to the cloud, Filecamp has become an almost daily tool for our marketing team. It's easy access allows our remote team to collaborate quickly and easily when sharing assets.

Pros

It was very easy to move all of our media assets to filecamp. We had to find a solution quickly once we went remote because before we stored all media locally. Filecamp was quick and easy to setup while ensuring everything was secure.

Cons

Could be more mobile friendly. Also would be great to have custom views in terms of icon size. Other then that it's been a real easy adoption internally

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133218/Filecamp/reviews/)

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