# Page 3 | Re-Leased Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Re-Leased the right Commercial Real Estate solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133226/Re-Leased/reviews

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Re-Leased

4.5 (84)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Re-Leased

## Showing most helpful reviews

Showing 51-75 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Arif B.  
Director  
Real Estate  
Used the software for: 1-2 years

### "Easy to use & great customer care/support"

October 11, 2018

4.0

Great customer care received from the support team. They always get back to you on your queries quickly and never forget to come back to you if something can't be helped/fixed straight away.

Pros

Very easy to use. Lots of features. Always updating and improving.

Cons

Its not very easy to get a report that you want and when you do it is not very clear. Re-leased are aware of this and are looking to improve this side of things in due course which will be great.

Review Source

MP

Maruti P.  
ACCA  
Accounting  
Used the software for: 6-12 months

### "Very comprehensive, user friendly and quality product which makes eases property management"

December 6, 2017

5.0

Easy to manage multiple properties

Pros

User friendly product, can access on tabs and mobile phones Comprehensive product which includes management and finance both Easy to manage multiple properties

Cons

Need to put lots of information about the property which is quiet time consuming, but without doing this product will not be useful.

Review Source

Response from Re-Leased Software Company

December 13, 2017

Hi Maruti, Thank you for your feedback. It sounds like you are using Re-Leased on the go! In term of property information input, there is an upload tool to speed up this process that I would be happy to show you. Thank Maruti

JBP

Jeanne Bridget P.  
Housing officer  
Environmental Services  
Used the software for: 6-12 months

### "Easy and efficient to use"

September 18, 2017

5.0

It helps to organise and remind about repairs Everything is in one system

Pros

I like the fact that everything to do with the property is all on one system from purchase to let, arrears, repairs, invoices.

Cons

I would like to upload emails to outside organisations as I send and receive them instead of having to copy and paste.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Jeanne, Thank you for taking the time to provide feedback. I would like to speak to your further about uploading the emails to outside organisations. We should be able to work out a solution. Thanks Jeanne

IO

Iza O.  
Housing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Helpful"

September 25, 2017

5.0

Lots

Pros

Its super handy to have everything in one easily accessible place. User friendly. Easy to use. So much capability

Cons

That you cant preview files you have to download them then open them.

Review Source

Response from Re-Leased Software Company

September 27, 2017

Hi Iza, Thank you for taking the time to review Re-Leased. We are happy to hear you are enjoying the system.

GG

German G.  
Team Leader  
  
Used the software for: Less than 6 months

### "As a team leader, I got all the reports so far I have required"

September 18, 2017

5.0

My company's information is saved and easy to get

Pros

My employees feel comfortable using the software and their work has become easier and the targets are clearer to achieve

Cons

Sometimes we do not find very clear the information about the upcoming vacant rooms because the system does not put the future tenants as occupants. It confuses us a little, but we do it manually.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi German, Thank you for your feedback. There are many ways to schedule notifications and reminders of upcoming term end dates. You can also lad future tenancies on a property or area to automatically start once the current tenant has moved on. I will contact you with more information today. Thank you

KO

Katherine O.  
Finance Administrator  
  
Used the software for: 6-12 months

### "Handy tool."

September 18, 2017

5.0

Pros

It lets me organize tasks, great service, tenants information, companies documents, it is fast, it lets me get finance reports.

Cons

Nothing so far, everything is good and handy, it has been a nice experience for all the tools it provides.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Katherine, Thank you so much for taking the time to review Re-Leased, we really appreciate it! It is great that you are taking advantage of the many features Re-Leased has to offer. If any questions arise in the future, please contact me. Thank you

KC

Kirsty C.  
Finance and property managed  
  
Used the software for: 6-12 months

### "Makes organising tasks much easier"

October 23, 2017

4.0

Pros

The interaction between xero account software and the way it stores all relevant dates and generates reports

Cons

That it doesn't remember the last screen that you were on when you go in and out of maintenance task.

Review Source

Response from Re-Leased Software Company

October 24, 2017

Hi Kirsty, Thank you for taking the time to review Re-Leased. One of the great features of Re-Leased is that you can stay logged in whilst having multiple tabs open. This way you can remain on one screen, whilst executing many tasks in the background. Thank you Kirsty

DR

Danielle-Laura R.  
Lettings Negotiator  
  
Used the software for: 6-12 months

### "Great system to use. Would 100% recommend to a friend or colleague to use in their business. "

September 25, 2017

5.0

Pros

It is user friendly and easy to use. I like that you can do pretty much everything on the one system.

Cons

It would be better if you could search for everyone under the same tenancy and send out emails/ correspondence that way with one button etc.

Review Source

Response from Re-Leased Software Company

September 28, 2017

HI Danielle, Thank you for your feedback. I like the correspondence button idea and I will pass it onto the development team. Thanks again for taking the time to review our product, we really appreciate it!

SC

Sareena C.  
Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great system and easy to use"

September 21, 2018

5.0

Pros

It has enabled us to keep tabs on the maintenance of our properties. It also works well with Xero and the after support has been amazing.

Cons

We have been using Re-Leased for 18 months and haven't found anything yet.

Review Source

DG

Donald G.  
Estates Manager  
Real Estate  
Used the software for: 1-2 years

### "Still find myself falling back on spreadsheets for more bespoke tasks. Like the autobilling into Xe"

November 8, 2017

4.0

Cloud based so can access from anywhere, can be a safety net on dates although when so many come through can almost get to the point where we dont actually look at them

Pros

Autobilling, Budget v Actual reporting linked to Xero, ability to store documents grouped by tenant and buildings, Key dates calendar

Cons

Rent reviews in arrears when all our billing is done in advance. Have had issues trying to link through to Scans attached to Xero invoices

Review Source

Response from Re-Leased Software Company

November 9, 2017

Hi Donald, Thank you for taking the time to review Re-Leased. I am currently looking into how we can set up the rent reviews with the support team and will be in touch by tomorrow. Thank you Donald

JG

Jessica G.  
Letting Agent  
  
Used the software for: 6-12 months

### "So far what I have needed in regards the properties and tenants I could easily find in the system"

September 18, 2017

5.0

It's really quick and friendly

Pros

I find it very friendly from the commercial department, all the information is successfully saved and easy to get.

Cons

From the commercial department, the things we do is to look for tenant's and property's information.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Jessica, Thank you for taking the time to review Re-Leased. If you have any questions please do not hesitate to contact me. Thank you

CF

Carla F.  
housing officer  
  
Used the software for: Less than 6 months

### "good, supportive"

September 18, 2017

4.0

Pros

i really like the fact that you can save documents to each tenant and to each property. i am able to save documents needed to access easier.

Cons

i least like the fact that if one of your current tenants transfers to one of our properties we are unable to transfer all their current details and have to set up the tenant completely from the start

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Carla, Thank you for your feedback. It is great to hear you are taking full advantage of the unlimited document and image storage on Re-Leased. In regards to the tenancy transfer, this is certainly a point I will pass onto our development team. I will contact you with more information soon. In the meantime, there are some tips and tricks to transferring this information. Please contact me if you are interested. Thanks Carla!

HL

Harold L.  
Director  
Real Estate  
Used the software for: 2+ years

### "Released "

September 24, 2018

5.0

Pros

the interface with Xero was driving reason for considering and it hasn't disappointed

Cons

not quite as intuitive as xero although this in part is due to situations being different on property by property basis.

Review Source

SP

Sophie P.  
PA to MD  
  
Used the software for: Less than 6 months

### "Easy to use and always great help from Doug at the support team!"

December 7, 2017

4.0

Pros

what I like most about the software is that tenants can access documents and view things themselves. it is great for storing all tenant information

Cons

The software is great but could be so much better! You should be able to calander in repairs and cc more than one person in! Also i feel you should be able to upload videos on tenatns portals not just images.

Review Source

Response from Re-Leased Software Company

December 13, 2017

Hi Sophie, Thank you so much for your wonderful review! I have passed your feedback about video upload capability onto the development team. In regards to being able to calendar in repairs, this is already a feature of Re-Leased through the Outlook/Gmail Calendar integration. I will give you a call to go over how to set up this feature. Thanks again Sophie

MK

Mel K.  
mainetenance tech  
  
Used the software for: Less than 6 months

### "Great software, easy to use!"

October 9, 2017

5.0

Pros

Software is very easy to use and understand. Great features. Easy access to it from almost any device.

Cons

Lack or better yet no access to customer support. No access to software from my smartphone or pad.

Review Source

Response from Re-Leased Software Company

October 10, 2017

Hi Mel, Thank you for taking the time to review our software. We really appreciate your feedback and I am glad to here you are using Re-Leased on the move through multiple devices. In regards to customer support, we have 24/7 support available through the Fresh Desk icon in the black bar of your Re-Leased account. You can also email support@re-leased.com with any queries and a member of our international customer success team will address your questions promptly. I will also email you with my direct line. Thank you Mel, have a great day!

JC

Jose C.  
Customer Service Representative  
  
Used the software for: Less than 6 months

### "We have found everything we wanted"

September 18, 2017

5.0

We have better organized our tenants' information and some documents we daily used.

Pros

It is very quick to find all the information I store, the system is very friendly, creating properties and tenancies is real easy.

Cons

We as the property give our tenants the option to move from one property to another, in the system I am NOT able to transfer one tenant from one property to another, I need to archive and create a new one with the very same information except for the new property.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Jose, Thank you so much for your feedback. I will contact you with more information regarding a tenancy transfer. Thank you

RR

Rachael R.  
Housing Officer  
Real Estate  
Used the software for: Less than 6 months

### "A positive move from previous provider."

September 18, 2017

4.0

Helped organising my weekly tasks

Pros

Rents and repairs are on the same system and its easy to search for properties and tenancies. I like the Maintenance Hub its easy to send contractors all information.

Cons

I would like to be able to upload email conversations. I would have liked some training with a Re-Leased team member present not on video call links.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Rachael, I'm glad to hear the Maintenance hub is helping with contractor correspondence. I can see that uploading emails to Re-Leased is a priority for the Preston Road Womens Centre and I will ensure the development team is aware of these comments. Thank you

HH

Hugo H.  
Mainteance  
  
Used the software for: Less than 6 months

### "The maintenance calendar suits my needs"

September 18, 2017

5.0

Everything is quick and easy

Pros

I can see exactly what I need in my area, the customer service representative puts the maintenance tasks in per house and I can see them well.

Cons

We have not still found a way to organise the maintenance tasks from most urgent to less urgent. But we see them all and we organize

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Hugo, Thank you for your feedback. Prioritising maintenance tasks by urgency is a fantastic idea. I will consult with my team to see if they have any ideas and then contact your directly. Thank you Hugo

RH

Rhonda H.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Great system to use, especially if you are away from your office, you still have full access."

June 30, 2017

5.0

We have access to it away from our office, that is my best benefit.

Pros

This system is easy to use, navigation via the dashboard is the best. I would highly recommend this product to any business, small, medium or large.

Review Source

Response from Re-Leased Software Company

June 30, 2017

Wow, awesome feedback Rhonda! We are excited to hear that our cloud-based functionality holds real value for your business. Thanks, Rhonda.

SL

Shannon L.  
Property Manager  
  
Used the software for: Less than 6 months

### "User Friendly"

November 9, 2017

5.0

Pros

Released is very user friendly and easy to use and has some great features. Easy to save and access important documents.

Cons

The maintenance function could be improved - the task function is not the clearest for reporting - i.e dates reported etc.

Review Source

Response from Re-Leased Software Company

November 13, 2017

Hi Shannon, Thank you for your review. We really appreciate your feedback. I would like to learn more about how we could improve our maintenance function. I will contact you later today. Thank you Shannon

SL

Susan L.  
Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "The support from Re - Leased has been superb, highly recommend them."

October 25, 2017

5.0

Easy to use and so this saves time leading to increased productivity.

Pros

Use of use, the dashboard is very useful. Overall Re- Leased is much easier, logical and clearer than other property databases I have used in the past.

Review Source

Response from Re-Leased Software Company

October 26, 2017

Hi Susan, Thank you so much for taking the time to review our product. It is fantastic to hear Re-Leased is improving productivity at Unique Corporate Property Management Limited. I hope we can catalyse this efficiency in our sessions to come. Thank you

OS

Oliver S.  
Director  
  
Used the software for: 6-12 months

### "We would like it to be a complete solution but its not yet"

November 8, 2017

4.0

Pros

It creates our rent invoices in Xero. It helps us manage our service charge budget vs actuals. It is a central depositary for our leases. It helps us keep track of lease dates. We use the maintenance portal but struggle to get the maintenance team to use it.

Cons

We still have an excel for producing financial forecasts which is because we have a number of services (phones, broadband etc.) which we also sell to our tenants which we have to forecast separately.

Review Source

Response from Re-Leased Software Company

November 9, 2017

Hi Oliver, Thank you for taking the time to review Re-Leased. I will contact you to organise a session and we can iron out the finer details of your portfolio. We can then use Re-Leased automated features to execute Eskmills commercial operations and remove the need to run excel in parallel. I will be in contact with your team soon. Thank you

JH

JP H.  
Property Manager  
  
Used the software for: 6-12 months

### "Released has been a great new platform for our business. "

October 9, 2017

5.0

Pros

I like how we can create invoices and that Released syncs with our other softwares. It is very user friendly!

Review Source

Response from Re-Leased Software Company

October 10, 2017

Hi JP, Thank you for taking the time to review Re-Leased. I am glad you are enjoying the accounting integrations on Re-Leased, there are many more integrations to come! Please let me know if you would like anymore information. Otherwise, you can find monthly updates on the black banner of your Re-Leased account. Thank you JP

AA

Alison A.  
Housing Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Really positive start to our use of the software, good training sessions and good engagement from su"

September 18, 2017

4.0

need

Pros

The user friendliness of the whole system, it is easy to navigate and things are very methodicalreports

Cons

Clarity around need for data input in certain areas that will impact reporting - that we did not realise

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Alison, Thank you for taking the time to review Re-Leased. Please contact me with any questions regarding reporting and what information is required. Thank you

JA

Jennifer A.  
Commercial Agent  
  
Used the software for: Less than 6 months

### "It's been excellent"

September 18, 2017

5.0

Pros

It's very friendly and fast, so far I haven't encountered any issue since it's very easy to save the data. At the moment everything has been very helpful since it reminds me tasks that I need to do.

Review Source

Response from Re-Leased Software Company

September 19, 2017

Hi Jennifer, That is fantastic to hear. If anything comes up, please let me know and I would be happy to go through it with you and the Love UK team. Thank you

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