# Maintenance Care Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Maintenance Care Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Maintenance Care Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/133246/Maintenance-Care

---

# 

 Maintenance Care Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 1, 2025

Written byMarcela Gava

Marcela Gava

Senior Content Analyst

Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de...

[See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/)

Senior Content Analyst

Edited byMehar Luthra

Mehar Luthra

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade...

[See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Written by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/)

Senior Content Analyst

Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil.

Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead.

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Maintenance Care

Maintenance Care Overview:

### Key takeaways

Insights from verified Capterra reviews

Maintenance Care is a cloud-based tool used mainly by small businesses in facilities services, healthcare, and real estate industries to manage work orders and preventive maintenance. Users highlight its ease of use and reporting, but cite mobile access and customization as drawbacks. The platform recently added calendar integration for preventive tasks, cost tracking for cleaning services, and space-level room management.

### Our verdict

It offers a practical solution for teams needing daily oversight of maintenance tasks without complex setup. Its simplicity supports fast adoption, but buyers should expect limited flexibility in mobile workflows and report customization. While multi-location operations may face some challenges, the tool delivers reliable value for straightforward maintenance needs.

Top alternative

Featured

Overall rating

Based on 105 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Starting price

$225

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Maintenance Care?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gnxcor.com/&name=Maintenance Care)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Maintenance Care

4.7 (105)

VS.

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting Price

$225

Flat Rate, Per Month

Starting Price

$45

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (104)

Ease Of Use

4.9 (115)

Value For Money

4.8 (88)

Value For Money

4.9 (91)

Customer Service

4.8 (96)

Customer Service

5.0 (112)

## Maintenance Care alternatives

Buyers who need deeper mobile functionality, more flexible reporting, or advanced customization may want to explore other maintenance management tools that better align with their workflow preferences or budget constraints.

[4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (385)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (1,440)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133246/Maintenance-Care/alternatives/)

## Maintenance Care's interface

Users describe Maintenance Care’s interface as simple and easy to navigate, especially for desktop use. The layout supports quick access to work orders and reports, but mobile workflows often require multiple swipes and lack single-page visibility, slowing down task completion.

2+

Marcela Gava

Senior Content Analyst

Your team will likely adapt quickly to Maintenance Care’s desktop interface, which reviewers say supports fast task tracking and report generation. However, mobile users may face friction when navigating work orders, as key details are split across multiple screens.

Ease of Use

4.7 (104)

4.7

Based on 104 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Marcela Gava

Senior Content Analyst

Maintenance Care’s top-rated features streamline task execution and reduce oversight gaps. The platform’s strength lies in its ability to simplify daily maintenance workflows while keeping teams aligned through clear instructions and timely updates.

Features

4.5 (98)

4.5

Based on 98 reviews

The Maintenance Care features below were top-rated by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Work order creation

4.7 (24)

24 reviewers rated this feature

Create and assign detailed work orders with clear instructions and real-time updates. This feature supports fast communication between teams and helps reduce delays in task execution. Reviewers highlight its reliability and ease of use for daily operations.

Work order management

4.5 (40)

40 reviewers rated this feature

Track, prioritize, and update work orders from submission to completion. This feature improves visibility into open and late tasks, supports employee accountability, and enables report generation. However, some users note limitations in mobile navigation and cost tracking.

Preventative maintenance

4.4 (48)

48 reviewers rated this feature

Schedule and automate recurring maintenance tasks to avoid missed deadlines and reduce reliance on manual tracking. Users benefit from timely reminders and equipment history logs, though some request better duplication tools for multi-location workflows.

Mobile access

4.2 (37)

37 reviewers rated this feature

Access work orders remotely via mobile devices. While users value the convenience, they report friction in navigation, such as multi-page swiping and limited visibility of uploaded images. A dedicated client app is also requested for smoother submissions.

Scheduling

4.1 (33)

33 reviewers rated this feature

Organize maintenance tasks and assign them across teams. While functional, reviewers mention inefficiencies when adjusting multiple preventive maintenance schedules, especially when timelines shift. Manual updates across separate schedules are often required.

Unlimited parts inventory

0 reviewers rated this feature

Track and manage parts across multiple locations without quantity limits. This feature supports detailed inventory logs, helping teams avoid shortages and streamlining reordering processes for maintenance tasks.

Detailed reporting

0 reviewers rated this feature

Generate custom reports on work orders, preventive maintenance, and asset usage. Users can filter data by location, task type, or completion status to uncover trends and improve operational planning.

CareClean housekeeping

0 reviewers rated this feature

Assign and monitor housekeeping tasks with dedicated workflows. This feature enables teams to schedule cleanings, track completion, and maintain compliance with consistent cleanliness standards across facilities.

OneAccess room bookings

0 reviewers rated this feature

Manage room reservations and availability in real time. This tool integrates with maintenance workflows to ensure rooms are clean, functional, and ready for use before booking confirmations.

Calendar integration for PM checklist

0 reviewers rated this feature

Sync preventive maintenance tasks directly to Google Calendar, Outlook, or mobile calendars. This helps teams stay on top of recurring tasks like inspections and certifications with automated reminders. (Launched in 2024)

Health and safety guide

0 reviewers rated this feature

Access a downloadable guide with practical tips for using CMMS tools to maintain compliance, manage assets, and streamline work order flows. This resource supports safer, more organized facility operations. (Launched in 2024)

Hourly or per-cleaning cost tracking

0 reviewers rated this feature

Track housekeeping costs by hour or per task to improve budgeting and cost control. This feature helps teams monitor expenses more accurately and adjust staffing or schedules as needed. (Launched in 2024)

Spaces for room management

0 reviewers rated this feature

Redefine rooms as ‘Spaces’ with added fields for location and square footage. This update improves precision in managing cleaning areas and supports better planning across facilities. (Launched in 2024)

All key features (62)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

25.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

83.33% of 6 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

0% of 0 reviewers...

Manage assets throughout their lifecycle to optimize profit

0.00% of 3 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

36.84% of 19 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

0% of 0 reviewers...

Scan barcodes to ensure accurate pricing and label tracking

0% of 0 reviewers...

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

0.00% of 7 reviewers that rated this feature as important or highly important

Sync preventive maintenance tasks directly to Google Calendar, Outlook, or mobile calendars. This helps teams stay on top of recurring tasks like inspections and certifications with automated reminders. (Launched in 2024)

0 reviewers rated this feature

Track and manage schedules and meetings via an integrated calendar

100.00% of 1 reviewers that rated this feature as important or highly important

Assign and monitor housekeeping tasks with dedicated workflows. This feature enables teams to schedule cleanings, track completion, and maintain compliance with consistent cleanliness standards across facilities.

0 reviewers rated this feature

Track and manage adherence to policies for any service, product, process, or supplier

0% of 0 reviewers...

Track, store, and access client contracts or licenses

100.00% of 1 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

0% of 0 reviewers...

A collection of customer information such as contact details, demographics, previous interactions, etc.

33.33% of 3 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

33.33% of 3 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

66.67% of 3 reviewers that rated this feature as important or highly important

Generate custom reports on work orders, preventive maintenance, and asset usage. Users can filter data by location, task type, or completion status to uncover trends and improve operational planning.

0 reviewers rated this feature

Manage sending personnel and resources to a site as needed

33.33% of 12 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

71.43% of 7 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

0% of 0 reviewers...

Manage procedures that ensure organizational equipment remains in working condition

0% of 0 reviewers...

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

0% of 0 reviewers...

Manage and track high-value assets including office equipment, furniture & more

0% of 0 reviewers...

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

0.00% of 1 reviewers that rated this feature as important or highly important

Access a downloadable guide with practical tips for using CMMS tools to maintain compliance, manage assets, and streamline work order flows. This resource supports safer, more organized facility operations. (Launched in 2024)

0 reviewers rated this feature

Track housekeeping costs by hour or per task to improve budgeting and cost control. This feature helps teams monitor expenses more accurately and adjust staffing or schedules as needed. (Launched in 2024)

0 reviewers rated this feature

Monitor product stock levels

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

50.00% of 6 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

33.33% of 3 reviewers that rated this feature as important or highly important

Monitor the movement of one or more IT assets throughout the organization

0% of 0 reviewers...

Manage and track all job information and associated tasks

64.29% of 14 reviewers that rated this feature as important or highly important

Identify the physical location of an individual, asset, device, etc.

0% of 0 reviewers...

Manage, maintain and track the performance of assets and equipment

85.71% of 7 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

80.95% of 21 reviewers that rated this feature as important or highly important

Access work orders remotely via mobile devices. While users value the convenience, they report friction in navigation, such as multi-page swiping and limited visibility of uploaded images. A dedicated client app is also requested for smoother submissions.

37 reviewers rated this feature

Manage and support multiple locations

0% of 0 reviewers...

Manage room reservations and availability in real time. This tool integrates with maintenance workflows to ensure rooms are clean, functional, and ready for use before booking confirmations.

0 reviewers rated this feature

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

60.00% of 5 reviewers that rated this feature as important or highly important

Schedule and automate recurring maintenance tasks to avoid missed deadlines and reduce reliance on manual tracking. Users benefit from timely reminders and equipment history logs, though some request better duplication tools for multi-location workflows.

48 reviewers rated this feature

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

62.26% of 53 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

0.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

60.00% of 5 reviewers that rated this feature as important or highly important

Schedule repeating appointments based on a duration of time

0.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

33.33% of 3 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

0.00% of 1 reviewers that rated this feature as important or highly important

Organize maintenance tasks and assign them across teams. While functional, reviewers mention inefficiencies when adjusting multiple preventive maintenance schedules, especially when timelines shift. Manual updates across separate schedules are often required.

33 reviewers rated this feature

Search and filter data across systems to locate required information by entering keywords or certain criteria

0% of 0 reviewers...

Track work performed and resources used for past customers, sites, or assets

61.54% of 13 reviewers that rated this feature as important or highly important

Redefine rooms as ‘Spaces’ with added fields for location and square footage. This update improves precision in managing cleaning areas and supports better planning across facilities. (Launched in 2024)

0 reviewers rated this feature

Track the status over time for a request, process, asset, or transaction

60.00% of 5 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

200.00% of 1 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

0% of 0 reviewers...

Oversee technicians and track their assigned work orders

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage parts across multiple locations without quantity limits. This feature supports detailed inventory logs, helping teams avoid shortages and streamlining reordering processes for maintenance tasks.

0 reviewers rated this feature

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Create and assign detailed work orders with clear instructions and real-time updates. This feature supports fast communication between teams and helps reduce delays in task execution. Reviewers highlight its reliability and ease of use for daily operations.

24 reviewers rated this feature

Track, prioritize, and update work orders from submission to completion. This feature improves visibility into open and late tasks, supports employee accountability, and enables report generation. However, some users note limitations in mobile navigation and cost tracking.

40 reviewers rated this feature

Create, design and manage workflows for repetitive tasks

0.00% of 1 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Marcela Gava

Senior Content Analyst

Maintenance Care’s top-rated features streamline task execution and reduce oversight gaps. The platform’s strength lies in its ability to simplify daily maintenance workflows while keeping teams aligned through clear instructions and timely updates.

Features

4.5 (98)

4.5

Based on 98 reviews

## Pricing

Value for money

4.8 (88)

Maintenance Care’s most popular plan, Enterprise Edition, starts at $225 per month, which is higher than the average small and midsize business (SMB) budget range of $50 to $100 per user, per month. Pricing scales by feature access, not user count, with unlimited users included in higher-tier plans.

Free Version

[View pricing plan details](https://www.capterra.com/p/133246/Maintenance-Care/pricing/)

Enterprise Edition

$225.00

Flat Rate,Per Month

It includes:

-   Unlimited Users
-   Unlimited Work Orders
-   Unlimited Preventive Maintenance
-   Unlimited Assets
-   Unlimited Vendors
-   Unlimited Parts Inventory
-   Mobile App
-   Detailed Reporting

All-In-Bundle

$500.00

Flat Rate,Per Month

It includes:

-   Maintenance Care (Enterprise)
-   CareClean Housekeeping
-   OneAccess Room Bookings
-   Get Sensored (hardware sold separately)
-   VR Spaces
-   AI 500
-   API

Value for money

4.8 (88)

4.8

Based on 88 reviews

## Integrations

Popular integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (96)

4.8

Based on 96 reviews

## User reviews

Overall rating

4.7

Based on 105 reviews

Filter by rating

5(78)

4(20)

3(6)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MP

Mark P.

Facility Operations Manager

Health, Wellness and Fitness

### "Its fine, not amazing, but does the job"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

March 25, 2026

Its fine. Another facility reached out to me to ask if I would recommend Maintenance Care, to which I told them 'its fine, I wouldn't recommend it, but it does the bare minimum, so it wasn't my priority to change away', and thats what I'd say here also.

Pros

Simple, it does the job. Not amazing and not super intuitive or fast to use either. Cheaper than competitors. I like the open portal that allows guests to submit tickets without a login, even though this is not secure.

Cons

Not really much customer support. Recently had an upgrade that was not announced and broke functionality in the app and desktop. This was fixed within a few days however.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Mike T.

Manager Maintenance Security

Education Management

### "Maintenance Care - The Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 12, 2026

It has been a joy to have Maintenance Care for our facility. We use it on the daily and it has helped improve interactions with requests.

Pros

Maintenance Care makes it easy to navigate busy requests and respond to each task in real time. So easy to use.

Cons

There is nothing that we do not like about maintenance care the program. We enjoy using it on the daily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Amanda T.

Crib Manager

Plastics

### "MaintCare Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 3, 2026

Overall, I enjoy the ease of scheduling items and printing out lists for the Maintenance Members to have available to write notes while away from the computer.

Pros

Very user friendly, I like how all our closed work orders are easy to find and sort. It helps me a lot with order management when the same items come up multiple times.

Cons

The item I like the least is how my company's inventory management system does not transfer. I don't know if it is a Maintenance Care issue or a Syspro issue, or if I just need to reach out to customer service to learn, I was just informed by prior Manager that it wasn't possible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MY

Mathew Y.

Plant Operations Manager

Hospital & Health Care

### "Work flow ease."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 12, 2026

Maintenance care is a great program that will help your facility manage work orders, preventative maintenance programs and assets. We do not use invoicing but I'm sure it would also help out for those that do. I hope to get around to using the parts and ordering systems but for now We do not use them.

Pros

It puts all your Maintenance work orders and Preventative maintenance programs in one easy to access place. The system was easy to learn and relatively inexpensive. Customer support is quick and very helpful with any problems you may have.

Cons

You have to be carful setting up your assets and Detsets as you are very limited on what you can delete once it is saved. You also depending on the size of facility you manage are limited on how many detsets you can have so that makes not being able to delete that much more difficult. I noticed that anything you set up with a table matrix is very difficult to print as it does not give you a pdf version for printing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Austin R.

Maintenance Assistant

Hospital & Health Care

### "LCM Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 5, 2025

Overall I think the program is great! It is definitely better than the program we were using but a much higher price point. Not saying it isn't worth every penny but there is a very large learning curve for how much we are paying for it and that is with a discount. I wish the program was more user friendly and not so much of a learning curve to understand everything that the program can do. I under stand a lot of the program but trying to explain some things to my older co workers that they are not understanding because they do not have a computer background is frustrating.

Pros

The biggest thing is being able to track work orders through the mobile app in real time. This allows us as a team to communicate with out having to run and find the other person to ask questions. I wish the mobile app had more versatility similar to the desktop version and the interface on the app is kind of stale to look at.

Cons

Not being able to create custom forms ourselves and having to pay to have one created. I have tried to use detsets as replacement but I am limited to a creating a limited amount of questions and does not fulfil our need. I would love it if we were able to create our own forms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kevin M.

Maintenance

Restaurants

### "Maintenance Care Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2025

Overall, I really enjoy using Maintenance Care as it allows our maintenance team to collaborate on tasks and reminds us when it is time to perform a preventive maintenance task.

Pros

I love how easy it is to navigate. I love theat it allows us to schedule preventative maintenance tasks and have the system send a notification when it is due.

Cons

I wish the app included the admin and schedule tab which would allow admins to make changes from mobile devices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Crystal W.

Practice Administrator

Health, Wellness and Fitness

### "SIMPLY THE BEST"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

My overall experience has been GREAT. From the first introduction, to downloading us on the upcoming events to get us connected, the staff is super friendly and wants to assist you in every step of the way, and open-door policy to call with any concerns. Our maintenance man said it is by far the easiest request platform he has ever used.

Pros

I like that we can streamline all of our maintenance management into one location for our 12 locations. Fast and friendly team helping us get through the learning curve with excellent customer support.

Cons

Nothing at all. Theres great value for the money. Easy user interface. NO complaints about the site at all. We have been extremely happy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Brad C.

Manager of Property and Systems

Non-Profit Organization Management

### "Maintenance Care was Easy to Setup and Use "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 9, 2025

Overall we are happy with our decision to use Maintenance Care. There are enhancements that we would like to see and we understand that some of them are in development.

Pros

The setup was relatively easy from an administration perspective. The maintenance request portal is easy to navigate from a user perspective.

Cons

The vendor email piece is a bit cumbersome. Also, the daily snapshot could be more user friendly. QR code assignment to locations and assets would be a very nice feature.

Switched from

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Subscription was expiring and product we used was being sunset.

Alternatives considered

[Click Maint CMMS](https://www.capterra.com/p/10017706/Click-Maint-CMMS/)

Reasons for choosing Maintenance Care

Some critical features were missing from the other product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Krunal P.

Cybersecurity Analyst

Information Technology and Services

### "Great Functionality Maintenance Care"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 13, 2024

Pros

Maintenance Care is a suitable work order task manager in that all related parties can view and share responsibilities to perform necessary work order tasks.

Cons

We have noticed new users sometimes have trouble using the software from the app. It seems to be select features require a need for a tutorial to ease the transition of learning the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Colleen G.

Administrative Assistant - Receptionist

Real Estate

### "Work Orders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 6, 2024

It's simple, quick and easy to use unless I have to close old jobs out

Pros

I like the ability to send detailed work orders to our maintenance crew quickly and accurately. They receive them immediately on their tablets

Cons

Because some maintenance people are not sure how to close their jobs when their done I must go in and do it for them. Maintenance Care can only close one job at a time. It would be easier and more productive if I could close multiple jobs at a time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133246/Maintenance-Care/reviews/)

## FAQs

Yes. Maintenance Care is fully web-based and requires no installation. You can access it from any internet-connected device, including desktops, tablets, and smartphones.

Yes. The iMCare app is available for both Android and iOS devices. It allows users to manage tasks, view asset history, and receive preventive maintenance notifications on the go.

Absolutely. Maintenance Care lets you automate email or SMS notifications for work orders based on request type or building area, improving communication with your team.

Yes. The Free Edition includes basic features like work orders, preventive maintenance, and asset tracking for up to two users. It’s designed for small teams or trial use.

Yes. You can schedule recurring tasks, inspections, and audits using a built-in calendar. The system also supports reminders and compliance tracking.

Yes. Maintenance Care includes asset tracking tools that log acquisition dates, warranties, repair history, and replacement costs to support capital planning.

No. Maintenance Care operates on a month-to-month basis. You can cancel anytime with 30 days’ notice, and there are no mandatory long-term commitments.

Yes. All paid plans include onboarding and ongoing support at no extra cost. You can access phone support, video tutorials, and a digital user guide.

No. The quoted monthly price includes unlimited users and tasks. However, optional add-ons like asset data entry services or temperature sensors may incur extra fees.

Yes. Maintenance Care supports integrations with calendars, spreadsheets, SMS tools, and survey platforms. These links include both native and third-party options.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Maintenance Care’s own online content in September 2025, including the product's website and its social media channels.
    

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Popular comparisons

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[ServiceChannel vs Maintenance Care](https://www.capterra.com/compare/38574-133246/ServiceChannel-vs-Maintenance-Care)[Click Maint CMMS vs Maintenance Care](https://www.capterra.com/compare/133246-10017706/Maintenance-Care-vs-Click-Maint-CMMS)[FMX vs Maintenance Care](https://www.capterra.com/compare/130563-133246/FMX-vs-Maintenance-Care)[Service Fusion vs Maintenance Care](https://www.capterra.com/compare/133246-135788/Maintenance-Care-vs-Service-Fusion)[eWorkOrders CMMS vs Maintenance Care](https://www.capterra.com/compare/90092-133246/eWorkOrders-CMMS-vs-Maintenance-Care)[Eptura Asset vs Maintenance Care](https://www.capterra.com/compare/125977-133246/ManagerPlus-vs-Maintenance-Care)[Coast vs Maintenance Care](https://www.capterra.com/compare/133246-202945/Maintenance-Care-vs-Coast)[UpKeep vs Maintenance Care](https://www.capterra.com/compare/133246-145635/Maintenance-Care-vs-UpKeep) 

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