--- title: "Maintenance Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Maintenance Care the right CMMS solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133246/Maintenance-Care/reviews/" page_type: "reviews" language: "en" --- Maintenance Care 4.7 (109) [View alternatives](https://www.capterra.com/p/133246/Maintenance-Care/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Maintenance Care Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews KM Kevin M MaintenanceRestaurants, 51 - 200 employeesUsed the software for: 6-12 months. “Overall, I really enjoy using Maintenance Care as it allows our maintenance team to collaborate on tasks and reminds us when it is time to perform a preventive maintenance task.“ December 5, 2025 MY Mathew Y Plant Operations ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months. “I noticed that anything you set up with a table matrix is very difficult to print as it does not give you a pdf version for printing.“ January 12, 2026 CW Crystal W Practice AdministratorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “I like that we can streamline all of our maintenance management into one location for our 12 locations. “ October 29, 2025 AR Austin R Maintenance AssistantHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “I have tried to use detsets as replacement but I am limited to a creating a limited amount of questions and does not fulfil our need.“ December 5, 2025 HB Hank B General ManagerSports, 2 - 10 employeesUsed the software for: Less than 6 months. “I like how well it tracks everything and, in general, all of the different information that it can track.“ July 15, 2026 AR Austin R Maintenance AssistantHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “Not being able to create custom forms ourselves and having to pay to have one created.“ December 5, 2025 JS Justin S Operation Service ManagerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Adam has also been exceptional in supporting scheduling and providing timely information.“ July 2, 2026 AT Amanda T Crib ManagerPlastics, 51 - 200 employeesUsed the software for: 1-2 years. “I don't know if it is a Maintenance Care issue or a Syspro issue, or if I just need to reach out to customer service to learn, I was just informed by prior Manager that it wasn't possible.“ February 3, 2026 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Godfrey C. Technical Quality Manager Tobacco Used the software for: 6-12 months ### "Maintenance Care Review " July 11, 2021 5.0 All we need to achieve using the maintenance control system. As simple as that. This is how good his software is. Pros An effective, quick and easy technique to be explored. The system tracks the costs of each department efficiently. Cons So far no Cons from me and the team, they just love the system Review Source CB Corey B. maintenance personnel Hospital & Health Care Used the software for: 6-12 months ### "One stop shopping for Long-term care maintenance" January 23, 2023 5.0 The maintenance team's efficiency has gone through the roof. We are able to get way more done in a day by being mobile with the software. Staff are able to easily and quickly submit work orders, we have instant access and are able to address the issues quickly. Downside is the feedback loop to the person that submits the work order. They often need to know what has been done and not just that the work order is closed. Pros Our old system consisted of binders on each wing of our facility. We would have to walk to the wings, check the binder, take the info back to our office and prioritize tasks for the day. We would have to do this multiple times a day and urgent matters may not be seen until the following day. MaintenanceCare eliminated the need for those steps and streamlined our entire process. Cons There is a lack of feedback to the person that submits their work order. They get that the task is completed but nothing about what steps have been taken or that a job is pending completion and may need more parts, subcontractor, etc. That would be an excellent feature that would improve communication between staff, management and maintenance staff. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Maintenance Care I used Asana with a previous company. While it was good to track work orders, that was its only function. There was no PM options, no mobile submission option, no asset tracking. Asana lacked every other function that MaintenanceCare has beyond work order tracking. Review Source KG KD G. Rooms Maintenance Supervisor Hospitality Used the software for: 6-12 months ### "Used for Resort Maintenance " May 23, 2019 3.0 I think that either MCare has a lot of great things to offer! If the app could just be fixed that would make the team less frustrated and their jobs easier, and if we could tweak a few things for our non user customers so that they are not annoyed then we would be golden! Pros Desktop version makes it easy to see all of the history on each hotel unit (lots of filtering options is great) Easy to see the progress of team mates - ie. where the electrician is at on a particular job or if our purchaser has ordered parts yet Pretty good options to customize our request form for our needs Cons The app needs some work to make it function better for us. As it is it's quite frustrating for the team that is out on the resort on tools and not in an office - app rarely notifies us of a new task and rarely updates/refreshes. Often pulling down to refresh does not work and so we have to constantly close and reopen the app all day otherwise tasks build up without us knowing and then we're behind and guests are left waiting -no way to do a search for individual units, only by building. For example- if we are in a room and there is a problem with the fireplace and we want to see if there was any previous issues you can't search for it but instead have to go through 150+ tasks from the previous 4 weeks for that particular building looking for any tasks related to that unit -Frustrations from our customers- there is no way way to filter their search as non users when clicking the "task update" button on the request page. Our outside vacation management companies can not look for tasks that are only related to them but instead have to go through ALL of our tasks that we have going on. It would also be great if the requester not only got email confirmations regarding task being created and then task being closed, but also every time notes were made or it was modified in any way. Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts. Review Source Response from GNXCOR May 26, 2019 Hi KD, Thanks for the review. Some of things you are mentioning on the App are in our next update launching this month. We are allowing you to sort on your task list which I know is going to be a big win for navigating through your tasks. As for visitors reviewing tasks that they have submitted, we have to be careful to allow them to only search the recent tasks that they have submitted - I wouldn't think our customers would want a wide open search capability for users without Log In access. Happy to discuss further with you, I will have someone connect with you. BS Beth S. Office Manager Real Estate Used the software for: 1-2 years ### "Great Bang for your Buck" May 30, 2024 5.0 Customer service team is exceptional. From tech service to billing department, they are all knowledgeable and efficient. It's a great value compared to many others out there. And, because we don't need a lot of bells and whistles, it serves our purposes well. Pros Maintenance Care is just enough without being too complicated. We use it mainly to create and track work orders as well as generate hours for billing and payroll. It's a great tool that allows us to write out exact instructions and communicate with our maintenance tech. We keep it pretty simple and Maintenance Care allows us to do just that. Cons Again, we use it in a simple manner and haven't noticed any glitches as of yet. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) We didn't use all the services that were available in our previous program...and all those services were part of a costly package. We chose to narrow it down to "only what we needed" and found Maintenance Care to fit that bill. Review Source DW David W. Director of Asset Management Hospitality Used the software for: 1-2 years ### "Maintenance Care Review for Retirement Living" April 15, 2021 4.0 We have had a great experience so far with Maintenance Care and have received very good feedback from our team members on site. We are now reporting on tasks stats to get better insight into where our time is being spent and how we can better serve and assist our teams. Pros The ease of use for our end users at the home levels. Our company did not have a digital platform previously to manage maintenance, and so it was crucial for us to choose a platform that would be very easy to manage for all levels of skill. Cons Some of the admin functions within the system aren't as user friendly to navigate. Reporting (creation of reports) could be a little clearer, and the functionality of digital check sheets to keep everything integrated into one system would be beneficial. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Maintenance Care We chose maintenance care for the basic functionality that we needed for our end users. Some of the other programs were a little too technical to navigate, and so we chose to stick with a more simplistic software that fulfilled our needs without all the unnecessary extras. Review Source AZ Alfredo Z. Executive Director Mental Health Care Used the software for: 1-2 years ### "Great Decision!" June 18, 2024 5.0 Maintenance Care was exactly what we were looking for. It's helping us address a need with minimal cost. Pros It's a user-friendly system that works well. Cons It was a challenge to get some of our staff to be able to learn to use the app. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) It was an easier system to implement and more cost-effective. Review Source DS Daniel S. Facilities Manager Wine and Spirits Used the software for: 6-12 months ### "Great and easy to use software" April 22, 2021 5.0 Pros Maintenance Care is very easy to use and navigate. Work orders can be generated and delegated very quickly and easily. The work order request link for other departments works great and requires little input to make a request. Cons I wish the program had the ability to assign due dates for work orders. It would be nice if the work order template was customizable, the ability to add a company logo and select which fields are printed on the order. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) The previous company I worked for used asset essentials. It was difficult to navigate. Generating and closing work orders was very time consuming. Work order requests were time consuming. It is also extremely expensive and you must pay for customer support. Review Source NS Natasha S. Mgr of Property Administration Commercial Real Estate Used the software for: 6-12 months ### "Excellent product" May 3, 2021 5.0 Absolutely wonderful experience. Communication is easy, answers are quick. Pros Creating new work orders is quick and easy. Overall use is easy to learn and execute. Cons You can't see enough lines of work orders. You can only see 15 jobs at once, then you have to scroll down. Also, I'd like to see ALL 'new' work orders (including the older ones) when I run a report. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[FMX](https://www.capterra.com/p/130563/FMX/) Reason for choosing Maintenance Care Overall easy of use and price. Price is reasonable for what we need it to do for our Maintenance department. Switched from [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Upkeep was very expensive and Maintenance Care does all we need. Review Source TH Teresa H. Properties Manager Real Estate Used the software for: 1-2 years ### "IMCare.. YOU NEED IT!" August 6, 2019 5.0 IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path. Pros The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business. Cons They are developing add ons to the program so sometimes you wait for the next wave. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) Reason for choosing Maintenance Care Simple, easy to navigate and doesn't require jumping through hoops. Review Source TG Tara G. Financial Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Best all around program" January 25, 2023 5.0 Pros We were able to consolidate 2 programs we used into one. Price is fair. The capability of things you can do in this program. Cons There is nothing we don't like about it. Switched from [UpKeep](https://www.capterra.com/p/145635/UpKeep/) needed the ability to use multiple departments and separate inventory Review Source bR brian R. Facility Manager Hospital & Health Care Used the software for: 2+ years ### "Highly recommend Maintenance care for plant operations" June 25, 2024 5.0 From the start until now, the program has performed as promised. Pros I like the ease of operation for the crew and the staff. Other programs are way to difficult to navigate with ease Cons I have not found anything I dont like about the program so far Reason for choosing Maintenance Care Cost was the first factor. The second factor was it's ease of use and power. Review Source TB Tammy B. Purchasing Specialist/Accounts Payable Facilities Services Used the software for: 2+ years ### "Maintenance Care - An Asset Itself" August 29, 2023 5.0 Pros Maintenance Care is VERY user-friendly, easy to add and/or edit assets and maintain inventory and service records. Cons Having to re-enter the same field (facility) for each item added to the inventory - ALL items are for the same company. It would be nice to either delete the field completely OR have it automatically enter on each item as the standard. Review Source jB jesse B. Director of facilities Hospitality Used the software for: 2+ years ### "Maintenance care software" May 20, 2024 5.0 overall a great software, app needs more improvement Pros very easy to use and lots of features. I enjoy using it everyday Cons the app needs to be synched with the desktop app Review Source DB Dean B. Director of Environmental Services Hospital & Health Care Used the software for: 2+ years ### "The Elliott Community" March 1, 2023 5.0 Repairs are always tracked and we do not have work falling through the cracks. The ability for staff and residents to go back and check on their submitted work orders is great. Pros Ease of use for all parties. Tracking for CQI, tracking for maintenance task as well as ease for staff and residents to create a work order. Cons We have been very happy with all aspects of the product. Review Source DS David S. Manager Hospital & Health Care Used the software for: 2+ years ### "Maintenance" February 6, 2024 5.0 perfect tool for the task. Great experience and ease of use Pros Everything about it Ease of use viewing, support Cons nothing i cannot think of anything at all that I don't like Review Source RH Rita H. Administrator Hospital & Health Care Used the software for: 2+ years ### "Maintenance Care Review" January 19, 2023 5.0 Pros This software is user friendly in all aspects. Cons I can't think of anything I don't like about it. Review Source ES Eric S. Tournament Manager Recreational Facilities and Services Used the software for: 2+ years ### "Great Preventive Maintenance Software" June 19, 2024 5.0 Pros Everything. It is perfect for our world of having so much going on and so many different areas of need. Cons The only thing would be a more modern navigation system and ability to delete items that are no longer a need or in use Review Source RA Rod A. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Maintenance Care is awesome!" January 26, 2023 5.0 Pros Work orders management has helped or Maintenance be more efficient and Preventative Maintenance Scheduling means we don't miss important maintenance on pieces of equipment that were neglected before. Cons Can't think of any, it has been great. Worth every penny. Review Source DL Denis L. General Manager Government Administration Used the software for: 1-2 years ### "Easy and Affordable" February 17, 2023 4.0 Implementation was easy and the staff was always ready to help and offer training or support Pros Getting away from paper forms and the accessibility of information in the field and ease of assigning or reassigning tasks. Cons A couple glitches with some fields that will hopefully get worked out, but not critical. Also, there is only one level to prioritize a task. We would like to see multiple levels of priority. Reason for choosing Maintenance Care We chose maintenance care mostly due to affordability and user friendly platform. Review Source FH Frank H. Facility Manager Education Management Used the software for: 1-2 years ### "Trafalgar Castle School" February 22, 2023 5.0 Pros the UI for creating requests is simple and exactly what we needed Cons the ability to attach more detset files to work requests Reason for choosing Maintenance Care A local Canadian company that fit our needs and price points. Review Source CA Craig A. Environmental Services Environmental Services Used the software for: 6-12 months ### "Excellent Program" December 21, 2021 5.0 Great, easy to use and accessible from all over the facility and you can close off items as soon as your done. Pros The easy access to the app as you can be anywhere and get the work orders. Cons Really there is none just need to keep educating yourself on the program and keep practicing. Reason for choosing Maintenance Care I have used it in the past and asked for my company to get it as it is good for tracking work orders. Review Source CC Christopher C. Maintenance Technician Non-Profit Organization Management Used the software for: 2+ years ### "Great product, very easy to use" March 2, 2023 5.0 Pros The functionality of the software is very easy to use. Cons There really isn't much con to using this software. Reason for choosing Maintenance Care Cost Review Source CM Chris M. Director, Facilities Management Hospital & Health Care Used the software for: 2+ years ### "Our CMMS of Choice" April 26, 2021 5.0 Our organization has adopted Maintenance Care as the standard CMMS at all of our sites. Pros \-user friendly web request form - easy to set-up and use - excellent customer service - ease of administration - multiple canned reports available - web based, and mobile friendly Cons Bing a web based system it limits our ability to customize and integrate with other systems such as Finance and HR. Review Source TV Tammy V. Operation Supervisor Non-Profit Organization Management Used the software for: 2+ years ### "Maintenance Care " January 25, 2023 5.0 Pros Easy to use and the detail reports I can create with this software. Cons Being able to change size of fields to type in field names and descriptions. Review Source GB Greg B. Maintenance director Medical Practice Used the software for: 6-12 months ### "Maintenance " June 5, 2024 5.0 Pros The easy use and how others can put work orders in Cons I don’t think there’s any cons that I have found Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.