# Page 2 | Maintenance Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Maintenance Care the right CMMS solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133246/Maintenance-Care/reviews --- Maintenance Care 4.7 (105) [View alternatives](https://www.capterra.com/p/133246/Maintenance-Care/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Maintenance Care ## Showing most helpful reviews Showing 26-50 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Austin R. Maintenance Assistant Hospital & Health Care Used the software for: Less than 6 months ### "LCM Review" December 5, 2025 4.0 Overall I think the program is great! It is definitely better than the program we were using but a much higher price point. Not saying it isn't worth every penny but there is a very large learning curve for how much we are paying for it and that is with a discount. I wish the program was more user friendly and not so much of a learning curve to understand everything that the program can do. I under stand a lot of the program but trying to explain some things to my older co workers that they are not understanding because they do not have a computer background is frustrating. Pros The biggest thing is being able to track work orders through the mobile app in real time. This allows us as a team to communicate with out having to run and find the other person to ask questions. I wish the mobile app had more versatility similar to the desktop version and the interface on the app is kind of stale to look at. Cons Not being able to create custom forms ourselves and having to pay to have one created. I have tried to use detsets as replacement but I am limited to a creating a limited amount of questions and does not fulfil our need. I would love it if we were able to create our own forms. Review Source MY Mathew Y. Plant Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Work flow ease." January 12, 2026 5.0 Maintenance care is a great program that will help your facility manage work orders, preventative maintenance programs and assets. We do not use invoicing but I'm sure it would also help out for those that do. I hope to get around to using the parts and ordering systems but for now We do not use them. Pros It puts all your Maintenance work orders and Preventative maintenance programs in one easy to access place. The system was easy to learn and relatively inexpensive. Customer support is quick and very helpful with any problems you may have. Cons You have to be carful setting up your assets and Detsets as you are very limited on what you can delete once it is saved. You also depending on the size of facility you manage are limited on how many detsets you can have so that makes not being able to delete that much more difficult. I noticed that anything you set up with a table matrix is very difficult to print as it does not give you a pdf version for printing. Review Source CW Crystal W. Practice Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "SIMPLY THE BEST" October 29, 2025 5.0 My overall experience has been GREAT. From the first introduction, to downloading us on the upcoming events to get us connected, the staff is super friendly and wants to assist you in every step of the way, and open-door policy to call with any concerns. Our maintenance man said it is by far the easiest request platform he has ever used. Pros I like that we can streamline all of our maintenance management into one location for our 12 locations. Fast and friendly team helping us get through the learning curve with excellent customer support. Cons Nothing at all. Theres great value for the money. Easy user interface. NO complaints about the site at all. We have been extremely happy. Review Source MP Mark P. Facility Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Its fine, not amazing, but does the job" March 25, 2026 2.0 Its fine. Another facility reached out to me to ask if I would recommend Maintenance Care, to which I told them 'its fine, I wouldn't recommend it, but it does the bare minimum, so it wasn't my priority to change away', and thats what I'd say here also. Pros Simple, it does the job. Not amazing and not super intuitive or fast to use either. Cheaper than competitors. I like the open portal that allows guests to submit tickets without a login, even though this is not secure. Cons Not really much customer support. Recently had an upgrade that was not announced and broke functionality in the app and desktop. This was fixed within a few days however. Review Source AT Amanda T. Crib Manager Plastics Used the software for: 1-2 years ### "MaintCare Review" February 3, 2026 4.0 Overall, I enjoy the ease of scheduling items and printing out lists for the Maintenance Members to have available to write notes while away from the computer. Pros Very user friendly, I like how all our closed work orders are easy to find and sort. It helps me a lot with order management when the same items come up multiple times. Cons The item I like the least is how my company's inventory management system does not transfer. I don't know if it is a Maintenance Care issue or a Syspro issue, or if I just need to reach out to customer service to learn, I was just informed by prior Manager that it wasn't possible. Review Source BC Brad C. Manager of Property and Systems Non-Profit Organization Management Used the software for: Less than 6 months ### "Maintenance Care was Easy to Setup and Use " October 9, 2025 4.0 Overall we are happy with our decision to use Maintenance Care. There are enhancements that we would like to see and we understand that some of them are in development. Pros The setup was relatively easy from an administration perspective. The maintenance request portal is easy to navigate from a user perspective. Cons The vendor email piece is a bit cumbersome. Also, the daily snapshot could be more user friendly. QR code assignment to locations and assets would be a very nice feature. Alternatives considered [Click Maint CMMS](https://www.capterra.com/p/10017706/Click-Maint-CMMS/) Reason for choosing Maintenance Care Some critical features were missing from the other product. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Subscription was expiring and product we used was being sunset. Review Source KM Kevin M. Maintenance Restaurants Used the software for: 6-12 months ### "Maintenance Care Review" December 5, 2025 5.0 Overall, I really enjoy using Maintenance Care as it allows our maintenance team to collaborate on tasks and reminds us when it is time to perform a preventive maintenance task. Pros I love how easy it is to navigate. I love theat it allows us to schedule preventative maintenance tasks and have the system send a notification when it is due. Cons I wish the app included the admin and schedule tab which would allow admins to make changes from mobile devices. Review Source MT Mike T. Manager Maintenance Security Education Management Used the software for: Less than 6 months ### "Maintenance Care - The Best" February 12, 2026 5.0 It has been a joy to have Maintenance Care for our facility. We use it on the daily and it has helped improve interactions with requests. Pros Maintenance Care makes it easy to navigate busy requests and respond to each task in real time. So easy to use. Cons There is nothing that we do not like about maintenance care the program. We enjoy using it on the daily. Review Source CG Colleen G. Administrative Assistant - Receptionist Real Estate Used the software for: 2+ years ### "Work Orders" August 6, 2024 5.0 It's simple, quick and easy to use unless I have to close old jobs out Pros I like the ability to send detailed work orders to our maintenance crew quickly and accurately. They receive them immediately on their tablets Cons Because some maintenance people are not sure how to close their jobs when their done I must go in and do it for them. Maintenance Care can only close one job at a time. It would be easier and more productive if I could close multiple jobs at a time. Review Source SD Steve D. Electric Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A great tool for Daily jobs and jobs that need to be scheduled for future" July 23, 2024 4.0 Pros Easy to use and can be used by desk computers or cell phone. Cons I would like to be able to change the date to a previous date if a order was forgot to be created in previous days. Review Source bR brian R. Facility Manager Hospital & Health Care Used the software for: 2+ years ### "Highly recommend Maintenance care for plant operations" June 25, 2024 5.0 From the start until now, the program has performed as promised. Pros I like the ease of operation for the crew and the staff. Other programs are way to difficult to navigate with ease Cons I have not found anything I dont like about the program so far Reason for choosing Maintenance Care Cost was the first factor. The second factor was it's ease of use and power. Review Source ES Eric S. Tournament Manager Recreational Facilities and Services Used the software for: 2+ years ### "Great Preventive Maintenance Software" June 19, 2024 5.0 Pros Everything. It is perfect for our world of having so much going on and so many different areas of need. Cons The only thing would be a more modern navigation system and ability to delete items that are no longer a need or in use Review Source AR Andy R. Building Superintendent Non-Profit Organization Management Used the software for: 2+ years ### "NX Care Review" June 11, 2024 5.0 Pros I like the ease of use and the fact that anyone is able to submit workorders. I like how i can send out updates to users. Cons It is not all inclusive of everything a Facility Manager could use. However, it is a specific product and I love using it for What it is intended. Review Source GL Gilles L. maintenance supervisor Recreational Facilities and Services Used the software for: 2+ years ### "time saver and peace of mind" May 21, 2024 5.0 easy to install maintenance care staff was there all the way until it was install and all staff was trained Pros save a lot of time, no lost work order, easy to get reports Cons at first, since we are a French organization we couldn't use the accent , but now maintenance care did fix the problem Review Source LD Lucy D. Office Manager Pharmaceuticals Used the software for: 2+ years ### "Easy to Use" July 2, 2024 5.0 Easy to use and very straight forward. . Pros Maintenace Care is such an easy application to use. Clear communication on status on completions of tickets. Cons There is nothing that i dislike about maintenance care. Review Source GB Greg B. Maintenance director Medical Practice Used the software for: 6-12 months ### "Maintenance " June 5, 2024 5.0 Pros The easy use and how others can put work orders in Cons I don’t think there’s any cons that I have found Review Source jB jesse B. Director of facilities Hospitality Used the software for: 2+ years ### "Maintenance care software" May 20, 2024 5.0 overall a great software, app needs more improvement Pros very easy to use and lots of features. I enjoy using it everyday Cons the app needs to be synched with the desktop app Review Source JR Joseph R. Sen Dir of Facilities Non-Profit Organization Management Used the software for: 2+ years ### "Nice but could be improved upon." January 18, 2023 3.0 It is a very user friendly software, easy to manipulate, but currently there are areas that could use enhancements to continue to grow with our organization. We started out and this was perfect to get our new system up and running, however we are outgrowing the functionality of the current version we are using and would like to see more of what it can do to meet our needs. Pros The software was very easy to setup and update the basic parameters that it has. Entering and creating PM work orders is also very easy. Cons There are areas that could be improved upon to help smaller organizations continue to grow; better information inputting, tracking of vital statistics related to facilities management, creating an accounting portion or report that would track time, avg time, and cost of work orders by individual work orders, weekly, monthly, annually would greatly help in demonstrating our expenses and time for each of our programs. Reason for choosing Maintenance Care Cost overall; as we are a small non-profit, cost was important to getting our program up and running. Review Source RR Ross R. Maintenance coordinator Facilities Services Used the software for: 2+ years ### "Helping maintenance care" February 29, 2024 5.0 I like the program I can enter my invoices on different projects for the staff to enter on the request. Pros Are the pros on the system is it organize and easy to get my other work done Cons Kone I can’t think of anything right now it comes to mind Review Source RB Rhianne B. Maintenance Office Co-Ordinator Hospitality Used the software for: 6-12 months ### "Great support" May 21, 2019 3.0 We have solved huge problems related to communicating on task exsistance, progress, parts needed, completion date and by who and when. I link invoices to tasks in comments and therefore track what we buy and need to invoice out for each task which also alerts employees to the arrival of parts. We can check our assigned to list and know who has the ball on tasks. The customer support is always there and friendly even if they cannot do anything to solve the problem:) Pros The ease of tracking jobs. the variety of search options and trackable inputs. The ability to assign jobs and track progress. The idea of having all information in one place. The top result is a way more streamlined way to communicate with the whole team on a variety of aspects. Cons It is unrefined. The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list. The spacing in the notes! and how new comments are added to top and bottom inconsistently. There are millions of small improvements that could be attended to that would make my job twice as nice, for instance, reports to be able to be auto generated with details included. Parts list population via excel import (rather than 2 weeks of manual input). There is no way to track billed and non billed tasks and I can't use the invoicing feature due to lack of PST. Also invoicing cannot split coding/costs for parts and labour. I was led to believe that my guys on the ground would have access to a wiki of information about assets and common problems but they cannot even access the space center from their mobile devices. Review Source Response from GNXCOR May 23, 2019 Hi Rhianne, Thanks for the comments. I will try to respond to some of your comments on here (but there is a limit of characters), but I think many of your concerns can be addressed by speaking with one of our Support Techs (I will have one connect with you). The notes spacing issue on the app was a bug that is fixed, the Parts Excel upload is available. There is a way to track Billed or non-Billed jobs using Task Class, and your team should be able to access attached documents from the app, so I'm not sure why they are not able to. Again, I'm guessing our Support Techs may be able to help here. I am confident that we are able to resolve most if not all of your issues listed. TS Trilce S. Communications Director Hospitality Used the software for: 2+ years ### "Good but limites" January 26, 2023 3.0 It's o. It's usable and eliminates paper work, but it's far from resolving all our needs. Pros The new version is cleaner and the reporting so far, has good information, although readability and presentation could improve. Cons The two most impacful features missing are1) You can print all the columns you display. I always want to see who the vendor is and I have to specifically open and display the vendor in the columns, but when I want to print the screen display I have, there is a predetermined template that prints without the information I need2) Pictures taken and uploaded through the app with iphones are not available for everyone to view or print. Someone has to manually send them through email and we have to manually upload them to the work order Reason for choosing Maintenance Care Apparently we had others that were even more complicated to use. Review Source AW Anne W. Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "Maintenance Care Is a Game Changer For Our Small Facility" August 22, 2023 5.0 We love Maintenance Care. It has made it possible for us to manage a building with a relatively small, part time staff. Pros I love the fact that we can manage work orders from our tenants, keep track of project status and have one place to store all information related to building maintenance, repair and compliance. Cons I would love to have more organization options available in the space cabinet. Reason for choosing Maintenance Care It felt very intuitive and we wouldn't have to build the functionality we needed from scratch Review Source SK Scott K. Facility Manager Machinery Used the software for: 1-2 years ### "Review of System" June 11, 2024 4.0 This is the 6th different CMMS I have used in my career, and I feel like MC is one of the easier to use out of the systems I have experience with. Being an online program, it does not have a noticeable lag in information processing like some online systems do. Pros Overall, the system is very easy to use from the user interface standpoint Cons Would like to see PM schedules for Monthly, Quarterly, Semi-Annual, Annual tied together more, and would like if they adjusted based on PM closed date. If I take a month to complete one interval and want to push everything back by one month, I need to open 4 different schedules and adjust them individually. Review Source LP Lorraine P. Business Service Representative Government Administration Used the software for: 2+ years ### "Versatile program being used for multiple facilities" April 23, 2021 5.0 Overall, Maintenance Care is a great program to work with. Customer service is always spot on and will keep working on an issue until there is a resolution. The ability to switch between locations makes it very easy as admin to monitor locations to identify trends or arising issues. Pros Some of the Pros relating to this software for our organization include the ease of use and flexibility of creating and assigning tasks. The "ME" button makes it super simple to clearly indicate who updated a task. Being able to attach documents (such as manuals, service reports or invoices for work completed) to a piece of equipment saves time and money when attempting to diagnose and/or prevent problems. The Preventative Maintenance features ensure that no equipment is missed during routine checks. Cons I personally would like to see enhancements to the Inventory/Parts module of the program. Our organization was unable to smoothly implement to line up with our vision of what the inventory tracking should look like. Due to the fact our organization utilizes multiple sites, occasionally an incorrect site is chosen. Based on the current functionality of MC once a site is picked for a task it cannot be changed. a new replacement task must be created. Reason for choosing Maintenance Care Value for money, Ease of Use, Flexibility, Mobile features Review Source RW Rick W. President Non-Profit Organization Management Used the software for: 1-2 years ### "Sheridan House Family Ministries Property Maintenance Solution" January 12, 2023 5.0 The overall experience has been very good. We clearly are not getting everything out of it that we could but it solved a repair and maintenance problem that was created by rapid growth of our property. Pros The software was super easy to integrate and intuitive to use. Cons I wish it was easier to add and change categories and areas of work. IT's impossible to list them all so it would be helpful to be able to type in a more specific location. Reason for choosing Maintenance Care We chose Maintenance Care because it checked off all the boxes we were looking for and it was easy to use. Review Source Similar Products Featured