# Page 3 | Maintenance Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Maintenance Care the right CMMS solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133246/Maintenance-Care/reviews

---

Maintenance Care

4.7 (105)

[View alternatives](https://www.capterra.com/p/133246/Maintenance-Care/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Maintenance Care

## Showing most helpful reviews

Showing 51-75 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Marco G.  
IT Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Maintenance is a great product!"

February 1, 2023

5.0

Overall we have had an excellent experience using MC.

Pros

The layout is very good and the fact that the app is very easy to use.

Cons

Prior to the way the GUI is set up currently, it took a very long time to implement new features to MC on the development side. One thing is that for work orders it should be mandatory to enter comments on what was done on the work order and the time it took to complete it.

Reason for choosing Maintenance Care

The cost and the fact that it is easy to use and it is cloud-based and not on-premise.

Review Source

DB

Dean B.  
Director of Environmental Services  
Hospital & Health Care  
Used the software for: 2+ years

### "The Elliott Community"

March 1, 2023

5.0

Repairs are always tracked and we do not have work falling through the cracks. The ability for staff and residents to go back and check on their submitted work orders is great.

Pros

Ease of use for all parties. Tracking for CQI, tracking for maintenance task as well as ease for staff and residents to create a work order.

Cons

We have been very happy with all aspects of the product.

Review Source

DS

David S.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Maintenance"

February 6, 2024

5.0

perfect tool for the task. Great experience and ease of use

Pros

Everything about it Ease of use viewing, support

Cons

nothing i cannot think of anything at all that I don't like

Review Source

CF

Cesar F.  
Facilityies Manager  
Warehousing  
Used the software for: 2+ years

### "Maintenance care Review"

February 16, 2023

5.0

Since the day I started using it I liked it, and what is more important is that my maintenance crew can use it and manage every work order on their own, giving me more time to focus on other tasks.

Pros

Its very effective and easy to use for the company managers who send work requests.

Cons

Creating reports could be easier, or user friendly.

Reason for choosing Maintenance Care

Easy to use

Review Source

BA

Becca A.  
Divisional Children and Youth Program Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "Maintenance Care"

March 23, 2021

4.0

No more missing maintenance requests, no more wondering what the status was of a request (or if the maintenance team had lost the slip somewhere), it really changed how our busy camp took care of these things. Additionally the ability for it to remind us of things like annual filter changes, battery replacements is super helpful. Lastly the ability to track when an item was purchased and all repairs done to it is a useful feature for deciding to repair or replace!

Pros

Maintenance Care really brings together all aspects of maintaining a building/property. We were able to input an inventory into the system and include things like date of purchase, any repairs that have been done to the item/building and any annual checks or replacement items for them (with built in reminders). It also allowed us to electronically submit, assign, and track maintenance requests, which was super important to us. No more writing things down, passing to a maintenance person and never hearing about it again! If you have property or a building this program is a life saver!

Cons

Inputting our inventory was a long process as it is manual so that is less than ideal to do all at once (not bad for when you're adding a new item as you purchase/replace). Additionally we were a summer camp so setting up our site within was not as cut and dry as say a building BUT the implementation team we had really helped us through that.

Review Source

TA

Tyson A.  
General Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great software "

September 6, 2023

5.0

Great software

Pros

Keeps track of all our maintenance work orders

Cons

Head office is in the east. scheduling some meetings can be challenging. Very minor critique.

Reason for choosing Maintenance Care

Good reference

Review Source

RA

Rod A.  
Executive Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Maintenance Care is awesome!"

January 26, 2023

5.0

Pros

Work orders management has helped or Maintenance be more efficient and Preventative Maintenance Scheduling means we don't miss important maintenance on pieces of equipment that were neglected before.

Cons

Can't think of any, it has been great. Worth every penny.

Review Source

JR

Joshua R.  
Facilities Director  
Religious Institutions  
Used the software for: 6-12 months

### "Best Maintenance Request System EVER!!!"

September 5, 2018

5.0

Transitioning into an existing Facilities Department that has a rudimentary maintenance request and tracking system has proven to be more challenging than expected. Maintenance Care and their outstanding service and software has been instrumental in shifting the culture of paper requests and tracking systems to an environment and user friendly, web-based, electronic system within our organization. The enhanced communication and instant request tracking system has allowed for greater clarity in the submitted requests. The tracking and reporting abilities within the Maintenance Care software have been able to provide additional details when it comes to analyzing the assigned tasks prioritizing the tasks and tracking labor and repair costs. This software is truly a blessing for our organization.

Pros

The software and system is easy to use and configure. The enhanced communication with email notifications of received & completed tasks has been extremely helpful. Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Some of our favorite features of the software includes the tracking, reporting and analyzing the tasks, priority levels, areas etc...

Cons

There are very few additional features that could enhance the software. Adding additional email notifications when changes are made to the task would be a benefit. Allowing for more flexibility and/or additional features with the maintenance request submission form could allow for additional uses of the software.

Review Source

DL

Denis L.  
General Manager  
Government Administration  
Used the software for: 1-2 years

### "Easy and Affordable"

February 17, 2023

4.0

Implementation was easy and the staff was always ready to help and offer training or support

Pros

Getting away from paper forms and the accessibility of information in the field and ease of assigning or reassigning tasks.

Cons

A couple glitches with some fields that will hopefully get worked out, but not critical. Also, there is only one level to prioritize a task. We would like to see multiple levels of priority.

Reason for choosing Maintenance Care

We chose maintenance care mostly due to affordability and user friendly platform.

Review Source

aE

amy E.  
maintenance supervisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love the work order system"

January 27, 2022

5.0

I have been so pleased with the whole process of using the maintenance care system. It has completely transformed my work and work place for the better.

Pros

I love the quick and easy way to submit, review and process work orders.

Cons

the biggest improvement I have seen is: as a manager it's nice to be able to assign work orders and have my staff be able to see who is assigned to which work order.

Review Source

FH

Frank H.  
Facility Manager  
Education Management  
Used the software for: 1-2 years

### "Trafalgar Castle School"

February 22, 2023

5.0

Pros

the UI for creating requests is simple and exactly what we needed

Cons

the ability to attach more detset files to work requests

Reason for choosing Maintenance Care

A local Canadian company that fit our needs and price points.

Review Source

AK

Aaron K.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Maintenance care recommendation"

January 17, 2023

4.0

We are very satisfied with Maintenance Care software.

Pros

We have found support to be both helpful and responsive when we needed help. Once the maintenance scheduling gets built, it helps keep us on task. It is likely helping to extend the life of some of our equipment.

Cons

It takes alot of time to input schedules and equipment.

Review Source

CA

Craig A.  
Environmental Services  
Environmental Services  
Used the software for: 6-12 months

### "Excellent Program"

December 21, 2021

5.0

Great, easy to use and accessible from all over the facility and you can close off items as soon as your done.

Pros

The easy access to the app as you can be anywhere and get the work orders.

Cons

Really there is none just need to keep educating yourself on the program and keep practicing.

Reason for choosing Maintenance Care

I have used it in the past and asked for my company to get it as it is good for tracking work orders.

Review Source

WW

Wade W.  
Assistant housing manager  
Mental Health Care  
Used the software for: 2+ years

### "Wowow"

February 7, 2022

5.0

Pretty good

Pros

That there is an an app that works well.

Cons

That you cannot modify a task once you have entered it (adding notes is not the same as being able delete or add lines to an existing maintenance task)

Reason for choosing Maintenance Care

I didn’t chose it

Review Source

CC

Christopher C.  
Maintenance Technician  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product, very easy to use"

March 2, 2023

5.0

Pros

The functionality of the software is very easy to use.

Cons

There really isn't much con to using this software.

Reason for choosing Maintenance Care

Cost

Review Source

DB

Deborah B.  
PROPERTY MANAGER  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great product for the cost"

January 31, 2023

5.0

Easy to use and great for our company to handle our work order system for our resort maintenance system.

Pros

Easy to use and maneuver through the program weather online or through the app.

Cons

We find that all aspects of the program are beneficial.

Review Source

CM

Chris M.  
Director, Facilities Management  
Hospital & Health Care  
Used the software for: 2+ years

### "Our CMMS of Choice"

April 26, 2021

5.0

Our organization has adopted Maintenance Care as the standard CMMS at all of our sites.

Pros

\-user friendly web request form - easy to set-up and use - excellent customer service - ease of administration - multiple canned reports available - web based, and mobile friendly

Cons

Bing a web based system it limits our ability to customize and integrate with other systems such as Finance and HR.

Review Source

RR

Robert R.  
Fac Trans director  
Facilities Services  
Used the software for: 1-2 years

### "Cheer is very pleased with maintenance care."

December 12, 2023

5.0

Pros

I'm able to have several locations use the request for no additional cost.

Cons

Have no cons at this time. The system does what I need.

Review Source

TV

Tammy V.  
Operation Supervisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Maintenance Care "

January 25, 2023

5.0

Pros

Easy to use and the detail reports I can create with this software.

Cons

Being able to change size of fields to type in field names and descriptions.

Review Source

DM

David M.  
Operations Manager  
Law Practice  
Used the software for: 2+ years

### "Great tool"

February 22, 2023

5.0

Greatl tool. would recommend.

Pros

it easy to use and can be customized and scaled to your company needs

Cons

there arent really any cons that come to mind

Reason for choosing Maintenance Care

cost and functionality

Review Source

SC

Steven C.  
Business Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Maintenance Care Enterprise review"

February 21, 2023

5.0

Overall I think it is a well built software system.

Pros

The software is easy to use and the reporting is very detailed.

Cons

It would be nice to only select features we use and get billed accordingly.

Reason for choosing Maintenance Care

Maintenance Care seemed to be the best overall value.

Review Source

TH

Teresa H.  
Properties Manager  
Real Estate  
Used the software for: 1-2 years

### "IMCare.. YOU NEED IT!"

August 6, 2019

5.0

IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path.

Pros

The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Cons

They are developing add ons to the program so sometimes you wait for the next wave.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)

Reason for choosing Maintenance Care

Simple, easy to navigate and doesn't require jumping through hoops.

Review Source

RM

Robert M.  
Director of Plant Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "My review of Maintenance Care Program"

August 14, 2019

5.0

Maintenance staff has started to be aware of issues that were not being reported by supporting staff members. Work orders that were being written down were getting lost in the shuffle and problems were getting overlooked. With Maintenance Care, we get all of our work orders online and we can easily track any problems, and/or keep track of reoccurring issues.

Pros

The ease of being able to navigate through the program. Very simple to use. Customer support is always checking to see if we have any problems, making sure we are getting what we need out of the system.

Cons

Having to log back in after being idle for a while, which is really not a big issue.

Reason for choosing Maintenance Care

I chose Maintenance Care because they actually took the time to consider whet we needed as a facility. They are very attentive and very responsive, great customer service!

Review Source

KM

Ken M.  
Maintenance Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Haven Hill Care Centre"

January 30, 2023

5.0

Pros

Easy of use. Good layout. Can track multiple requests. Lots of layers for projecting and looking to the future.

Cons

Sometimes there are too many options and pages that can cause user confusion and wasted time.

Review Source

TG

Tara G.  
Financial Administrator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best all around program"

January 25, 2023

5.0

Pros

We were able to consolidate 2 programs we used into one. Price is fair. The capability of things you can do in this program.

Cons

There is nothing we don't like about it.

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

needed the ability to use multiple departments and separate inventory

Review Source

Similar Products

Featured