# I-Pro Booking System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about I-Pro Booking System Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/133269/I-Pro-Booking-System

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# 

 I-Pro Booking System Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

I-Pro Booking System

## What is I-Pro Booking System?

Holiday Booking Software: Unique, Cost Effective Booking Management System. I-Pro Software are experts in the vacation rental industry providing a streamlined solution to allow you to manage your rental business whether you have 1 property or over 500 properties. Track Leads, Manage Bookings via phone, email or online, Manage payments, invoices. Instant notification of bookings and enquiries and schedule automatic payment reminders to streamline the administration. CALL US TODAY

## What is I-Pro Booking System used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£475

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for I-Pro Booking System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ipro-software.com/&name=I-Pro Booking System)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### I-Pro Booking System

3.8 (14)

VS.

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

£475

Other, Per Month

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (14)

Ease Of Use

4.6 (428)

Value For Money

4.1 (10)

Value For Money

4.6 (407)

Customer Service

4.0 (13)

Customer Service

4.8 (417)

## I-Pro Booking System alternatives

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133269/I-Pro-Booking-System/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

For Vacation Rentals

Designed for vacation rentals

Guest Experience Management

Capture guest experience at a granular level and utilize data to deliver tailored services

Housekeeping Management

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

I-Pro Booking System 17 features

Create, update, and manage bookings, itineraries, and reservations

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Designed for vacation rentals

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Timed notification for any upcoming task, deadline, appointment, or activity

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.0 (12)

4.0

Based on 12 reviews

## Pricing

Value for money

4.1 (10)

Free Trial

I-Pro

£475.00

Other,Per Month

It includes:

-   Automated Alters and Notifications
-   Contact Management
-   Easy Website Integration
-   Lead Management
-   Online Booking Management
-   Reports and Analytics
-   Templates and Email Integration

Value for money

4.1 (10)

4.1

Based on 10 reviews

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## Support, customer service and training options

Customer Service

4.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (13)

4.0

Based on 13 reviews

## User reviews

Overall rating

3.8

Based on 14 reviews

Filter by rating

5(7)

4(3)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

CB

carol b.

Director

Hospitality

### "Rent Villas Algarve"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2019

Pros

I have been renting luxury villas and apartments in the Algarve for many years, however my business relied on agents to provide the bookings. This business model didn’t give me the consistency or sustainability that I wanted for me and my family. So I decided to invest with iPro as I knew the owners and felt they had the expertise, experience and trust that I look for in my business partners. Initially we took a simple web design package and after a year we upgraded to a beautiful new design which we are enhancing once again this year. I thank rep team for his persistence as we have been slow to migrate to the booking system however this year we have really embraced the technology and the time saving has been fantastic and it really does drive our operations. Our next task is to embrace the automation and build a consistent guest experience that will automate the booking process, payment process and holiday build up process. But will keep the personal one to one with our guests very much in place as we like to have a close relationship with our guest, clients and partners alike. We have some big goals for next year and we cannot wait start implementing what’s required to achieve them and are delighted to have iPro as the engine of our business! A fantastic team and product that continues to improve year on year!

Cons

The realisation that my tech skills are lacking and that I need to improve in order to keep up with an ever changing world.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mark H.

Director

Leisure, Travel & Tourism

### "We highly recommend I-PRO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2019

Managing the booking system from anywhere at any time. The direct online booking and upto date availability is the best thing we have ever done in the business.

Pros

The Ipro software was the most suited to the villa rental industry and they already had experience with other companies designs and the training was readily available. From the start it was quite clear they had the product we needed to grow the business and be competitive and we signed up for the a beautiful and unique website, CRM booking system and flexible CMS. As iPro were already in the villa self catering industry they had the experience to design the website format for us. The CMS side of the system allows us to very easily create SEO friendly content and the CRM enables us to manage enquiries & bookings with significant ease compared to previous systems, thus in-turn helped us to The CMS side of the system allows us to very easily create SEO friendly content and the CRM enables us to manage enquiries & bookings with significant ease compared to previous systems, thus in-turn helped us to develop other aspects of the business with the time saved. The support team is 1st class to help with any issues and keen to develop & implement new ideas/enhancements to improve the service for our clients. The results speak for themselves, bookings and turnover has increased significantly, search engine rankings improved & organic traffic grown. All of which has happened in times of difficulty within the holiday industry, with uncertainty around Brexit, increased competition from the emergence of Airbnb & other large booking websites.

Cons

Nothing negative to say, it is perfect for our business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Rob D.

Director

### "Poor service, Extremely unprofessional, very disorganised"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

January 29, 2019

Similar experience to other honest reviews on the internet, those that aren't connected to the company. I joined Ipro after much discussion surrounding my business model and how we needed to operate in our market place. An API integration that we were told was a full two way working integration turned out to be only basic, not able to read short break pricing, change over days, options and extra's, security deposits among other issues. Ipro will say this is our "specific requirement" and that the API was working, they will also say that they have done thousands of pounds of work I haven't paid for to try and rectify this. The problem here is that these issues were discovered back in Oct last year, only last week did Ipro finally admit that they were not able to provide us with a fully working integration they were aware we needed prior to signing with them. This only finally came to fruition after they finally spoke to the other software system, despite the fact I had requested them to do so on at least 5 occasions in the proceeding three months. That's nearly 4 months of my website being unable to take bookings or generate income. Ipro failed on every occasion to do what they said they were going to do, without exception. From rolling out updates to fix issues, to coming back to us with answers, to having calls, answering emails. The service level is exceptionally poor. Never an honest answer or an apology, they simply make excuse after excuse and then try and put the blame back on the customer. We haven't paid them enough, we've done all of this work for free, we never agreed to this when you joined, I'm not in the office, and on and on. Now when we have finally left and are looking to move to a different company they again are refusing to respond to communication regarding recovering a very small portion of our costs. I fully expect Ipro will again try and pass the blame back to us, saying we were making demands that we weren't willing to pay for, they did everything there were meant to do etc etc. Try and blame the client. The bottom line is, Ipro were fully aware of our business model and what we needed to function and happily took our money. Had they done some due diligence when these issues first arose 4 months ago and competently looked at the issues and contacted the other software provider then we would have known about these issues 4 months ago and could have dealt with them and saved us a lot of time and money. I asked for this to be done repeatedly, but noth9ing happened. But time after time they bungled through it trying to make half attempted fixes. They seem impressed that they did 41 hours of development in 6 weeks, while by business was crippled.... Less than 7 hours a week, that still didn't fix the problem. I'm sure Ipro have lots of blaming and excuses to comment however if you read other reviews you will see a clear pattern of behaviour. I Please do not waste your time or money, find a reliable provider and do lots of due diligence to ensure the software can do everything you need it to do and make sure you see it working fully before paying them any money. As for Ipro, without radical changes to their business I don't see how they can continue really.

Pros

I really struggle to find anything good about this company. Pre joining given assurances they could already do what we needed. Definitely could not.

Cons

Missed every deadline they and we set. Miss sold their abilities and were unable to deliver. Extremely poor planning and implementation. Disorganised and all round just very bad and highly stressful to deal with..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Gareth M.

Managing assistant

### "Flexible, simple and great team behind always happy to help "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 24, 2018

Pros

Flexibility of settings, in the back office of the website and in the booking system. It is good that we have the opportunity to managed our own CMS as we wish as it makes life simple to just go into the back office and change settings and website content as we wish. It is so simple to navigate around the back office and to take bookings. No hidden fees. The team behind the software are always happy to help and reply to our problems within respectable time frames. The automatic review system is amazing as it requests reviews after clients leave

Cons

It is an online platform so if there is not internet, there is no booking system. There is a small minor on the booking system on the flexibility of the reports settings and the booking typology as it is optimised for owner booking and holiday maker but sometimes there is an owner guest that does not pay and it is inconvenient to process the booking through normal booking as there is payment request involved and sometimes no payment is needed. Owner guest booking setting would be marvelous. Also the reference number could allow alphabet letter and not only numbers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Ariadne K.

Owner-manager

Leisure, Travel & Tourism

### "Two years of great experience in boosting sales and keeping everything in place!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2017

Professional look for our website, excellent customer experience in online booking, easy to use back office and follow up of bookings, payments,emailing etc.

Pros

I pro is easy to use and has several features that other software in the villa rental business do not provide. The platform is always improving and the support is excellent ! The product ( villas) are presented in the most professional way to the customer as well as to the staff using it! In addition, the synchronization with Trip Advisor ( Holiday Lettings etc) is great help as it saves time in uploading properties twice ( or more times!) and calendars are responsive within seconds! The software is always improved following trends and needs of this constantly changing market!Thank you to the hard working team behind it!

Cons

There are many features, covering also villa operation management ( I.e cleaning, bills etc) which we do not need as we are simply booking agents. This might be reflect in pricing of the software which is a bit more expensive than the average in the market, but again, tailor made pricing can be discussed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Scott M.

Owner

### "A reliable system which we can't knock. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2017

Pros

We have been with iPro for a while and feel the booking system is great. There is an easy integration of the system with our own website and the platform keeps our reservations safe and secure. The platform is full proof in preventing errors and we trust the platform with our bookings. The iPro booking system saves our business time through the automation of payment notifications and emails that are setup to send to guests. We are growing as a business and hope as we grow we will start using more of the advance features in the system.

Cons

We have no cons which we would like to leave about this product any issues we have raised directly with iPro.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Sara W.

Owner

### "Overall we are happy "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 13, 2017

Pros

We are happy using the system for our business we tend not to have any problems with it on a day to day basis. There are some improvements we would like but overall we are happy with the product.

Cons

When a software update is released, it tends to break but we find this is quickly resolved by the team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dale C.

Owner

### "No complaints it does what it needs to "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 13, 2017

Pros

We use iPro's CMS for one of our website, in the first year we were supported in building the new site and other queries we have. The support team always get back to us with 24 hours when we have a ticket in the system. We have no complaints about the service so far. In the future we may need some work done but until this arises the website does what it needs to do for our business.

Cons

We thought more was include in the purchase of the website and our website visibility has not been as good as we first perceived.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kate W.

Owner

Leisure, Travel & Tourism

### "We are more than happy to leave a review for I-Pro the platform is fantastic. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 2, 2017

Pros

The features and functionality have helped boost our income and double bookings do not occur which gives us peace of mind. Our staff are happy using the platform and feel the support team at I-Pro are friendly and approachable. We normally receive a fairly quick response which is comprehensive to resolve the support query. I am happy with the service and product as I have been with the customer rep for a number of years now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Angie L.

Director

Hospitality

### "Avoid at all costs - dishonest"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 31, 2017

Invoiced up front. Data migration promised did not work, a lot of our office time trying to help. 12 months later system not working, kept delaying, promising. The system was not developed or tested when sold to us! Deluded if they think this is fit for purpose. Have worked with other software for our businesses and IPRO is beyond horrendous. Avoided our questions, never delivered. Sadly my rep still thinks it is a working system. Very damaging to our business!

Pros

nothing - never worked

Cons

migration, accounts, booking process, support, promises that are not delivered

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133269/I-Pro-Booking-System/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)