Who Uses This Software?

Thousands of K-12 schools and districts across 34 countries and 43 states are using Alma to transform their learning communities. Are you next?


Average Ratings

148 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Alma
  • www.getalma.com
  • Founded 2012
  • United States

About Alma

Rethink SIS. Alma's integrated Student Information System empowers learning communities with a modern software platform ready to take on today's challenges and tomorrow's opportunities. Impressively designed and easy to use, Alma provides the industry's best SIS, including: admissions, enrollment and registration, student demographics, attendance, advanced scheduling, discipline, grades, state reporting, custom report cards, parent portal, student portal, standards-based grading, and more.


Alma Features

  • Application Management
  • Assessment Management
  • Candidate Management
  • Colleges / Universities
  • Evaluation Management
  • Fee Management
  • Financial Aid Management
  • Forms Management
  • K-12
  • Recruiting Management
  • Scoring
  • Self Service Portal
  • Attendance Management
  • Blank Student Monitors
  • Class Summary
  • Collaboration
  • Gradebook
  • Individualized Assessments
  • Lesson Plan Management
  • Screen Activity Recording
  • Test Building
  • View Student Monitors
  • Attendance Tracking
  • Class Summary
  • Curve Scores
  • Grade Calculations
  • Individualized Assessments
  • Lesson Planning
  • Parent Portal
  • Progress Reports
  • Report Cards
  • Teacher Dashboard
  • Weighted Assignments
  • Academic Reporting
  • Admissions Management
  • Assessment Management
  • Attendance Tracking
  • Behavior Management
  • Bookstore Management
  • Cafeteria Management
  • Classroom Management
  • Clinic Management
  • Curriculum Management
  • Enrollment Management
  • Event Calendar
  • Facility Management
  • Faculty / Staff Management
  • Financial Management
  • Fundraising Management
  • Higher Education
  • Housing Management
  • Independent / Private
  • K-12
  • Library Management
  • Parent Portal
  • Scheduling
  • School District
  • Special Education
  • Student Information / Records
  • Student Portal
  • Attendance Tracking
  • Class Registration
  • Classroom Management
  • Electronic Assignments & Tests
  • Financial Aid Management
  • Gradebook
  • Higher Education
  • Online Payments
  • Parent Portal
  • Progress Reports

Alma Reviews Recently Reviewed!


Used for an elementary, has great services, could be improved.

Jun 23, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I LOVE the customer service. They are always willing to work with us and help us adapt the program to what we need. I love the many different reporting features and how they each have a unique description that helps me find exactly what I need. I also like that I can star the reports I frequently use. I like that I am able to easily fill in grades in the "gradebook" tab, as well as having the opportunity to quickly report final grades at the end of the term. I am also happy with the ease in resetting a password for a user who has forgotten theirs as well as the quick ability to change a username. I appreciate that many users can have access to the same information (meaning a student and both of their parents can have their own accounts but access the same information on their child). I think overall I am mostly impressed with Alma's support team, how quickly and professionally they respond, how they will not let me leave the conversation until they are satisfied that all of my questions have been answered and my concerns resolved, and I love that they are constantly updating, making the website better, and then sending out an email with all of the updates and detailed instructions on how to utilize them.

Cons: I feel the website could be slightly more user friendly. There are often times it takes longer than I would like to access the information that I need (a lot of clicking through redundant tabs and not a lot of short cuts). I also wish it was easier for parents to understand the website. I don't like that there is no easy way for a parent to access a student's missing work, instead having to look through each class and assignment to see what has and has not been turned in. I also wish there was a way for us, as administrators and teachers, to see exactly what the parents see. It is hard to give advice and support to a parent when their screen looks different from mine; and I often don't know if they can see everything that I can, like all of the notes and assignment descriptions and what not. Otherwise, I am mostly happy with Alma.

The absolute worst year I've had as a professional school counselor.

Feb 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: You can log in quickly. The people who have come in to assist with how horrific this year has been have been mostly humble and at least tried to help.

Cons: Absolutely impossible to have what we need at our hands as high school counselors. Everything is laborious or actually impossible to do. It has taken MONTHS to get even tiny bits of advances to make this usable. Transcripts, which are an essential piece for our kids, took 6 months to have functioning, and they're still inaccurate. Scheduling is months behind because the programming is inept for a school this size. It lacks confidentiality and privacy that's important for our students. Household units are not available, access to other buildings makes it impossible to know who has siblings and other people living in their home, which poses a safety issue when filing reports to CPS, report cards are still completely wrong and inaccurate. I could truly go on for an awfully long time, but I digress.

At the end of the day, I think I can vouch for every person in my building when I say that this program was rolled out in a deplorable way, changes and improvements are slow and sometimes non-existent, and it's made me reconsider even working in this corporation due to how terrible this system is. A program in its infancy has been detrimental to every single stakeholder in this corporation, and I've been disappointed since the first day of training in August.

Overall: none.

Vendor Response

by Alma on February 27, 2018

We truly appreciate you taking the time to help us improve the Alma experience. Change can be difficult, and while most Alma users have had positive experiences, we are continuously improving because our mission of serving educators like you is our life work. Along those lines, we have the industry's leading response time to customer inquiries by a factor of 10. We love working with your corporation because of the positive impact it is having on its students -- and we know its an organization you can be proud to be a part of. Other similarly-sized districts in the Alma family currently enjoy the flexibility, security and power our platform provides - and we'd love to explore how we can bring you to that same opinion. Your account manager will reach out to set up a time to go over (and fix) any issues needing attention.

Alma is not providing teachers with and easy to use platform for grading, attendance, etc.

Feb 23, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Extremely
Likely

Pros: I like that I can look up any student in our school and see that student's schedule and current information.

Cons: 1. Our students (Seniors especially) cannot get their current transcripts. This is troubling for many reasons. Perhaps the most important being their choices for scholarships and higher education will be affected by this. Students cannot apply for financial assistance through scholarships without current transcripts. I have personally spoken with at least three students who have missed out on scholarship opportunities, simply because they cannot access current transcripts.
2. Can't see overall student GPA
3. Can't see student class rank
4. Student Mobile usage is very confusing. Can't see grades the way they should.
5. Ease of access is horrible
6. No mobile app, and mobile website is very difficult to read
7. Not organized well
8. When emailing "all students" I cannot exclude certain classes; I can't email multiple classes at once without including EVERYONE
9. For attendance, it is very confusing. If a student is marked present first class, they are marked present for the entire day. This was clearly set up for use in an Elementary School. High School is different. We need to be able to see where our students are throughout the day.
10. Inputting grades takes many more steps than our previous system. There is no way to toggle between students with the keyboard.
11. There should be a way to block certain people from seeing certain information. At the beginning of the school year, student Social Security Numbers were viewable by any teacher or staff in our building.

Vendor Response

by Alma on February 27, 2018

Below we briefly address each of your concerns. But, because your satisfaction is our starting point, we will also follow-up for a deeper conversation about this. We want you to be elated with Alma! #1, 2, 3, 9, 10, 11) We do provide the functionality you're describing and would love to review each item with you. Based on the information you provided, these concerns may indicate further training is needed. Your Account Manager will be in touch soon or you can always contact us through our in-app support. #5 and 7) Most of Alma¿s users love our ease-of-use, navigation, and access, but as with all things, we can/will keep getting better. Let¿s discuss further. #4 and 6) Depending on the phone size and the gradebook in use, the experience for viewing student grades on a phone can be less than ideal. We are actively exploring more options. #8) Great idea! This is the first time we have heard this, so thank you for bringing it to our attention. Your suggestion has been logged

Shifting to Alma has positioned us well as we transition our district to competency based learning.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Alma has a modern interface that is intuitive for our users with all of the information they need right at their fingertips, or one screen away. The student/parent portal is informative and is enabling us to move toward a more paperless registration process. Our teachers love the communication tools built into their grade book that enable them to immediately reach out to a student and their parents without having to jump out of the work they are doing. The report card and grading systems are flexible enough to support both traditional and proficiency-based philosophies. Alma is also proactive in cultivating relationships with third party vendors to add additional functionality to the environment. Alma has also been proactive in monitoring our state reporting requirements and updating our state report templates which is no small task. And Alma's support team is nothing short of amazing. My teachers have the freedom to reach out and get the support they require and that is priceless.

Cons: There were a few features I would have like that did not come "out of the box" such as robust reporting tools, and built-in scheduling tools. That said, Alma has worked to integrate those into the system and future users will not have that problem. The one other piece that I believe is in process is updating the transcript system so that it employs the same interface as the report card generator.

It took a little getting used to at first, but I really ended up liking it.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: First of all, I liked how often improvements were made throughout the year. It seemed that ALMA was always looking for ways to continue to improve the software in order to make it more user friendly. As a PE teacher, my grading system is quite different from the classroom teacher. I have 19 different classes (K-6) with about 30 students in each class. Each class would attend PE 2x each week. At first, it was very arduous to submit all the grades, one student at a time, at the end of each term. One of the improvements that occurred during this past school year, was to be able to submit an entire class's grades at the same time! That one change lightened my work load tremendously! And made it so I looked forward to doing grades instead of dreading it!

Cons: As I became more familiar with the features of the software, I became more comfortable using it, but I regret that it took me into my 2nd year using it, to become the most comfortable. Even so, the thing I liked the least about using this software was when I needed to make changes to the lesson details and maneuvering around the different tabs was a but cumbersome to have. Too many steps to have to make the changes I needed to. Hope that makes sense. Thanks!

Dysfunctional, Disorganized, Shallow, Time Consuming, Primitive, Not intuitive, Poor Design

Mar 09, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I have found little positive to say about the functioning of the software. It does not fit the size of our organization and the design structure is too primitive. There are too many steps involved for transactions.

Cons: *the que*lack of confidentiality*process of accessing information, having to scroll through entire population to select students for reports*scheduling functionality is primitive* data reliability and validity for student grades and transcripts* student and parent use has diminished* report card processing is cumbersome* student display of schedule; no full year* student print out of schedule and on and on

Overall: None

Vendor Response

by Alma on March 16, 2018

Wow, Susan. We are dismayed to see your experience with Alma doesn't match the rest of our users! Thank you for the feedback. As you can see from nearly all of Alma's other reviews, this seems to be an isolated issue with just your school. (We are even getting stellar reviews from others in your district, and in your school.) Alma is built to handle any size school or district - big and small, so we may need to drill down and figure out what training is still needed. We understand change can be challenging, which is why our world-class customer service team is always here to help. Our platform is widely recognized as having the most intuitive design and easy to use interactivity, while providing the deepest data insights available. We look forward to improving your experience! Your account manager will reach out to help you through this transition.

People are unhappy thru out the school system, very disappointing.

Feb 28, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Common sense functions, easy to move about. I like the look of the program and is easy to teach to other users. I like how the reports card area is set up, altho we can not print them easily without a pdf converter!

Cons: Reports -reports are not in pdf forms as needed. Hate the reports, most secretaries do not have time to mess with formats and a lot of us do not have the software to even do so, corporations do not want to provide that due to budgeting. Please start making PDF options. The reports options are basically useless for my position of lead secretary. Not doing well with our higher grade level schools. We can not even run reports cards.... the reports make us do more work, and we do not need more work . We do not have the abilities to use the reports. PDF form is a better option for secretaries. The biggest complaint thru the system is Reports are not what we need....

Overall: Face page has all in one, everything needed for information of a student.

Vendor Response

by Alma on March 06, 2018

Hi April, This is great feedback! Every user has different needs with the data produced in reports. Some users want to manipulate the data, which is when excel and CSV files are best. And others wish to see and share the data in a more formal way. That is when PDFs are most helpful. Depending on the report, we can make PDF an option as well as CSV! Your Account Manager will reach out to better understand which reports we should amend.

Love this tool. Love the customer service even more.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We moved from a very expensive and ridiculously difficult system to this one and it has made things so much easier.

So far we use Alma mainly for the Grade Book and Attendance and it works really well.

Attendance has gone through some changes since we signed up in September 2015 and this has caused a little confusion but once you understand what's happening (contact support) it's quite simple to use. Don't let this deter you though because I've already been assured that changes are coming.

Speaking of which you won't get empty promises from these folks. I've requested a couple of updates since we signed up and some were even implemented within a couple of weeks.

Everyone is nice to you when they're trying to get your money. The true test of a company's motives is the way they treat their customers after the sale. Well Alma have passed this test with flying colors.

Every user (teacher and admin) has direct access to support so queries are usually dealt with pretty quickly since there is no need for support requests to go through me :)

One of the best things you can do when you get started is to go through the online documentation in the support area. Many of my questions were answered right there. Be warned though - you may need to actually read :O

As far as I can tell there is no perfect system out there (and I tried a ton of them before I found Alma) but with the constant improvements, beautiful interface and top notch customer support you'd be hard pressed to find a better solution.

Creating reports cards was actually enjoyable and teachers were very pleasantly surprised by the simplicity of the process on their end.

We also haven't been compelled to adopt all the modules at once. Adopting one small section at a time has made transitioning from our old, very outdated processes quite smooth and I for one can't wait to dive into the other features like parent portals and school fees.

You guys have a fan for life here :)

Vendor Response

by Alma on March 28, 2016

Hi Ricky, We have LOVED working First Baptist Christian School and we look forward to many more years together! Thank you for taking the time to leave us a review. As you said, we are constantly improving the platform and we will keep you updated with any changes. Thanks! Elizabeth

Capterra-loader

I have enjoyed the switch to Alma. For the most part, it is user-friendly and intuitive.

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It does not require extensive training to learn how to use; the parent portal gives parents all the info they need at their fingertips; it has centralized all of our student info and made it accessible to all staff who need it; the report card design process is great--you can really customize it to suit your needs; they are constantly releasing updated and improved features based on customer feedback and requests; customer support is always available and very friendly/responsive.

Cons: The reporting functions are limited--it is frustrating at times not being able to design customized reports or to tweak the built-in reports for your exact needs; teachers have some complaints about gradebook's functionality (although many aspects of the gradebook are much better than our former system--it's tough to find everything you need in one program--there are always going to be tradeoffs); scheduling was a bit of a nightmare (on the other hand, our school's programming is very non-standard and often breaks software); there is no app yet--or even a mobile-friendly view--which is really needed for our population, where a large % of parents use their phones exclusively for internet access.

Using Alma

Mar 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We began using the Alma gradebook last year, and then the Learning Report feature this year. Initial set up of the files and transfers was a little bumpy with customer service at the beginning of the year, so this accounts for 4 instead of 5 stars. From there, the team has really worked to adjust files to our needs, particularly when we come up to report card time.

The program still seems relatively new, as the team is building and embedding resources as it goes, and customer service is responsive to requests for new types of reports. I really appreciate the chat feature in the program, to see which customer service members have seen a message in the queue, and that I get an email if I'm not online to see it.

One difficulty that has taken some time is the process of loading our state standards. Only national Common Core standards for math and ELA, and the National Science Standards are available for the gradebook side. This meant hours, hours and hours of work on our part to code and format our state standards to send to Alma so that, hopefully soon, they can be uploaded and our teachers can use them. In the meantime, no scores on the gradebook side can be loaded for any subject other than math, ELA, and science, given that we want to use Common Core and NSS standards for those assignments.

The process of loading specialized learning targets for report cards was very easy the first term. Since we were learning the process, teachers wanted to create some adjustments to those for the second term, and that required a huge effort on Alma's end, so we've been nervous and eager to see that working and get reports done in time for parents. Likely, now that we've gone through that with them, it would be easier for other schools if needed from this point forward.

Vendor Response

by Alma on March 22, 2016

We are working all of the time to improve our custom and state standards import process. We appreciate not only your patience with the process but your feedback. We also hope to make updating academic targets smoother - as we know these are constantly evolving at schools. We will keep you updated on any progress we make. Thanks again for the feedback!

This is the worst student management program I have been exposed to.

Feb 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I can Email student classes, when they are accessible, honestly though this program has been a disaster.

Cons: No report cards, no missing work access, no class rank, GPAs are spotty, Transcripts are junk, no app. We had to hand compute class rank, Cumulative GPA, and enter transcript credits.

Overall: None that other programs don't offer with better access.

Vendor Response

by Alma on February 26, 2018

Thank you for taking the time to reach out to us! We want you to know that we take your feedback very seriously. I've addressed each of the items listed under cons below and would greatly appreciate it if you would contact support if any of these items are still a concern. - We do have Report Cards unless I am misunderstanding you. - We have reports for missing work, class rank and cumulative GPAs. Parents and students can also see missing work when they log in to their respective portals. - We have improvements to our Transcripts planned but if there is something specific you have feedback on we would love to hear. We are committed to improving your experience and won't stop until you're satisfied. We would be happy to set up some additional training time for you so you know where to access some of these tools. If you are interested in additional training let our team know through your in-app support or by emailing us!

I greatly enjoyed the user-friendly interface as compared with Plus Portals: Alma had all I need.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aside from the user-friendly interface (for faculty, parents, and students), I liked, essentially, how accommodating the site was for my needs. I liked that posting assignments was easy and that eventually the option to duplicate assignments was added. I also like being able to upload files, links, and write (and see clearly!) instructions in the assignment narrative box. Speaking of which, the option to comment thoughtfully on assignments was great.

Cons: I remember wishing that I wanted the duplicate feature to duplicate everything as it only copied some of the information, not all of it. I also wish teachers could set preferences, like a memory or default setting, so that I wouldn't have to click between tabs if that was not a frequently used tab (for instance, clicking "details" instead of seeing the student roster when checking assignments).

Overall: This was the most user-friendly, aesthetically pleasing learning management platform I have used. The staff seemed friendly and in consistent dialogue for improvement, which puts it ahead of the others I have used.

So easy to use! Great for quick grade updating.

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use. I can have my students call out scores for homework assignments and be updating them during class time. I also love it as a parent communication tool. With the simple categories and live updates, I can quickly show my parents where their students are struggling simply by updating my gradebook.

Cons: I wish the assignments in each subject were sorted with the most recent assignments right next to the students names. I also wish there was a feature that would allow you to email a particular group or class right from the main screen instead of having to open that class.

Overall: It is easy to use and it makes it so easy to communicate student performance with parents and administrators.

Great for standards based grading, but would be much better if they had an app

Feb 23, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: -Very easy to grade an assessment on multiple standards
-Constantly updating software to make it easier for teachers
-Easy to put anecdotal notes on students accounts that parents and teachers can see
-It seems that the team at Alma works hard to make any individual changes you might want for your school

Cons: -There is no app for teachers, this is a major downside for schools where teachers do a lot on their phone. I miss the days when I used to be able to easily take attendance or access student information from my phone
-The grading portal still has some technological kinks that need to be worked out. Sometimes you will click on one student's name and you end up accidentally entering grades for another because the screen jumps. Once you do this it is difficult to delete the grade unless you mark the assignment N/A.

Capterra-loader

Easy to use and provides an enjoyable experience.

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the fact that this software is simple to use with no prior instructions needed to start. I was able to accurately use the software the same day that I bought it meaning that I was able to really get a grasp on how it works. I also am a fact that I can create a file report for each student and write notes daily to track their progress. This is not something that seems to be common with software, but I appreciate the added touch.

Cons: I wish that the software gave me the ability to see absences as well as when students have been tardy. Having this information handy would allow me to file my reports more accurately. I also am not a fan of the price tag, I feel as though it could be cheaper.

Overall: I am able to quickly get in touch with my students at any time regarding any matter that needs to be addressed.

Alma has been great as responding to our requests for improvements and additional features.

Mar 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the visual simplicity of the grade book and the compatibility with Standards Based Grading. Not many grading softwares have the finesse for options and sophistication within SB. I've also had great response from folks on the team to help fix issues quickly and respond to inquiries.

Cons: We are still figuring out how to set up out report card to best reflect SBG. Since our school writes narrative reports in addition to assigning standards, the option for narrative reports still needs some work. Our teachers write extensive narrative reports, and currently, the text options are pretty minimal, including text edit features when copying and pasting from an outside document. Additionally, we'd LOVE to see compatibility with Google Classroom for assignments and the grade book.

Very easy to use an constantly improving

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Alma has a great and beautiful interface and its very easy to use. The support is excellent, easy to access, and very responsive. We wanted to replace Power School because it was difficult to use and felt like it was designed for larger institutions, requiring more resources than we have.

Cons: When the product was new it wasn't as robust as other similar software but they take user feedback and constantly add new features.

Overall: Much much easier to manage student data than power school

Vendor Response

by Alma on February 26, 2018

Thank you so much for taking the time to send us a review! It's great to hear how user friendly you find Alma to be, and yes, we are constantly improving. New updates each week! Thanks again!

Very frustrating.

Feb 22, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Some of the functions are user friendly but very few. There are very few. There are very few. there are very few.

Cons: Many of the features on the Alma Grade book are user unfriendly. It is clear that the programmers are not teachers, or that they do not attempt complete a tail run to enter grades with a mock class. The issues are too numerous to list here but they have been passed on to your team through our coordinator. Response from our feedback seems to consists of simply disregarding our concerns or "we're working on it" with few real resolutions.

Vendor Response

by Alma on February 26, 2018

I am sorry to hear that you find our gradebook not user-friendly! Most of our customers love our gradebook, especially since releasing the shortcut keys last year. I¿m sorry that our efforts are not meeting your expectations. Please email us, or better yet, message us through our in-app support. Our team uses this direct feedback to prioritize the improvements that we roll out on a weekly basis. We are always open to hear more about our users¿ experiences in order to make our product better.

New growing company willing to create a highly competitive program for all educational venues.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean and easy to navigate whether on the parent side or on the administrative side. Customer service is also quick to respond when we are in need.

Cons: Queries of information cannot be easily accessible unless requested. School families are unable to access their own personal information to edit. Families would also like to be able to see contact information for families within their child's class. It would be beneficial if families could email their student's parents just as teachers can so that they may plan for upcoming parties, field trips, etc. without contacting the school for names, emails, etc.

I've been using alma daily for 3.5 as a teacher and find it to be incredibly user friendly.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Alma's user interface is easy to navigate every step of the way - from taking attendance to posting and grading assignments to creating and publishing report cards. Features are easy to use and customizable by class. Their customer support team is consistently responsive to requests and does an effective job communicating and offering support for new features.

Cons: In the future, I'd love to see alma develop an app for mobile devices or a more user-friendly mobile version of the website.

Overall: As a teacher, alma makes it very easy for me to keep students and families up to date on student progress.

It has not been an easy transition, the program was difficult to learn and still causing issues.

Feb 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: I like how the homepage lists the classes that I teach that day.

Cons: Its hard to see if a student earns a credit before the end of the semester.
I dislike how as a teacher you are not able to see if the student is absent when you are taking attendance.

Vendor Response

by Alma on February 28, 2018

Hi Anna, Thank you for taking the time to leave us feedback. No matter the size of the school, learning a new system can slow you down. The good news is you've made it through the hardest part! Credit allocation for unique situations like yours are tricky. We have worked with your administration to find a process to accommodate those situations and ensure students are having their earned credits applied to the transcript at the appropriate time. As for the attendance, there is a check box on the attendance tab called "show school attendance" which will allow you to see the student's school attendance for the day. I hope that helps! Please contact support if you need any further guidance.

Alma is easy to use, however I do not believe that it is a high school ready program.

Feb 26, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is very easy to use for basic information and was easy to use on day one. But I believe that the program is more of a elementary program than a high school program. It does not meet the needs of high school in the areas of report cards and reporting.

Cons: Training was poor. We could have used much more training especially on reporting. There is no in-depth reporting. Report card time is an extremely difficult process.

Overall: Patience, resilence

Vendor Response

by Alma on February 28, 2018

Thank you for your feedback, Julia. We are always available to provide additional training or answer questions. Please don't hesitate to contact us. Our report card solution is very flexible and robust, giving schools control over template changes and customizations. This can certainly lead to additional questions about the various configurations. Now that you've designed your report cards, you're able to use them again and again and make changes as you see fit. If you run into trouble, just let us know.

Super simple to Handel and navigate. Makes my life as a teacher easy.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE the new and easy way to submit grades. Easy few step process. Before there was a more complex way and now it's a simple three-step process to submit y'all my grades. I have group grades and I LOVE that it separates them by grade.

Cons: There is absolutely nothing negative. The whole system is consistently improving and making it that much easier for teachers to use in our short amount of time to submit grades for all of our classes.

Overall: Able to learn a universal program that could potentially be used at a different school.

using ALMA has been convenient.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Finding all the information related to students all in one place.
The student and parent portals are very useful aspects of ALMA.
The ability to communicate, in bulk, with different groups.
School announcements is a good feature.
Alma Start is a potentially great service.

Cons: we are not able to use Arabic to enter information (we are a school in Lebanon, where Arabic is the official language)

It would be a good idea to be able to share disciplinary incidents on the parent and/or student portals.

Awesome Program!

Jun 11, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Price can't be beat; extremely user friendly; best customer service ever experienced - they listen to your needs and try to give you exactly what you want and they respond immediately; personal training for your school; help available by email and phone; product still being developed so as a customer you have a lot of input; live demo when deciding to use or not

Cons: No accounting or student discipline record keeping options; admin privileges are all or nothing - you cannot give someone admin privileges for just one task without giving them access to all admin privileges; product still being developed so had to wait for certain features

My experience with Alma has been great! We're a new school, so have an extremely limited budget. We had expected to have to settle for a grading program and Excel or Access for the admin. Alma was the perfect choice for us! They have been so helpful and fast with their customer service. They are new, so are still working out the kinks, but each time they change something, it just makes our use of the program easier. Alma is so user friendly, I could have learned the program by just exploring on my own, but the live tutorial for our school saved me the time. Alma only charges for certain features and even those costs are nominal. There are only a couple more features I'd like to see in Alma, the financial and discipline record keeping. Other than that, it's got everything we have needed this year.

Vendor Response

by Alma on June 11, 2015

Hi Karyn, Thank you for the kind words! The good news is we will have a discipline feature available for next year! We will not have a full accounting tool next year but we are building a fee tracking tool. If there are other features that could benefit Pleasant Grove don't hesitate to let Karen know. We are always adding new features!

Alma Review

Oct 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can access on-line at home or work.

Cons: Lots of clicking. Must click many times to enter grades. I'd like to be able to 10 key.

Overall: I'm happy with the improvements are have been made. I'd like to see a seating chart for each class. The system could create it by abc's, age, boy/girl or randomly.

Recommendations to other buyers: Add a seating chart option.

Vendor Response

by Alma on November 08, 2016

Hi Cheri, Thank you so much for taking the time to send in your feedback! We agree that the ability to create a seating chart would be a great addition to Alma and the team is currently working on a way to make this possible in the near future. Again, thank you for your feedback! Best, Kelly

Excited for the future

Apr 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros-Customer service is great. They work on updates almost every week as their product continues to grow and expand to meet the needs of school districts.
Cons-They are developing the transcript and the scheduler component. That is why I rated overall as 4 star instead of 5.(I am a high school counselor).
Ease of use is continuing to get better and better with each update they make. It's not that the program is hard to use it is just that occasionally there are a few more clicks you have to make in order to get to where you want to be. However, they have added a few things just in the last week that are making it easier and more efficient to use.(gradebook updates, search bar, etc)

Making the jump to Alma was a big leap at the high school because when we started they did not have a scheduler component or a transcript. This made me very nervous as a high school counselor who uses both of these items. However, I was tired of having to track students using a credit worksheet. I know that with a year or two Alma will be were the high school needs them to be. The parents and students have made many comments about how easy it is for them to use their side of Alma. The communication tools within Alma are easy to use and something I use to reach parents/students about different opportunities, scholarships, testing dates, etc.

I am excited to be on this journey with Alma and feel like we are headed in the right direction!

Vendor Response

by Alma on November 09, 2016

Hi Christina, Thank you for this valuable feedback! We are happy to hear that you and your parents are finding Alma easy to use. Thank you for trusting us to meet your scheduling and transcript needs - scheduled improvements are definitely on our roadmap in the months ahead! Kind regards, Kelly

Capterra-loader

Alma was useful for me as a teacher. It helped me stay organized in my plannings and assessments

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What I liked the most about this Software is that it helps teachers to stay organized in their daily plannings, but also in the evaluation process.

This was my first year as a teacher, and I loved using ALMA because I got the chance to put all the information that I needed in that Software. Just by clicking on ALMA I could take attendance, find information about my students, update my plannings, follow the CCSS Standards and upload the grades.

Cons: At the beginning of the school year, it was a little complicated for me to understand how ALMA worked. I had to ask many times to the Principal of my school about how to upload my daily plannings and align the assessments to the Standards. However, after a few weeks of practicing, it became easier for me.

annoying

Feb 23, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: When logging it you can do that with ease. It is easy enough to switch to different classes in the program.

Cons: It won't let you break up assignments into different categories other than what is listed like classwork and exam. It isn't always easy to use and if a student disappears and reappears everything is lost from them. Sometimes it doesn't save what you have put in for a grade.

Overall: None

Vendor Response

by Alma on February 27, 2018

Thank you for taking the time to let us know your thoughts! In each class, we have default assignment types. However, not every teacher uses the same terminology. Therefore, we allow you to edit the default types or add custom ones via the "settings" tab within your class. You can even have different assignment types for every term! If you are getting stuck, we highly encourage you to message us through the app. We will address your issue on the spot!

Customer support is immediately available-this is a reliable aspect of Alma and the reason I recomme

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wide variety of features and uses - also, the immediacy of customer support - when we have suggested the need for new features, these options have been added

Cons: Occasional shut-downs due to updates - otherwise, I don't really think of aspects that I don't like. Our past experience with RenWeb was negative, so Alma is comparatively flawless.

Overall: Excellent management of student information - excellence in parent communication through Alma.

Nothing but problems since our school system started using it.

Feb 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Nothing. Something is never right about Alma. Very complicated. Student information we needed at the beginning did not show up right.

Cons: Everything. Not easy to use. Information we need as educators does not show up sometimes. Teachers are always complaining about Alma.

Vendor Response

by Alma on February 27, 2018

I am sorry to hear your frustration. Change can be difficult, and while most Alma users have had positive experiences, we are continuously improving because our mission of serving educators is our life work. We have corrected any data issues your school had at the beginning of the year. I noticed you have not reached out to our support team yet. Every staff member has unlimited access to our support team so don't hesitate to reach out. There are often shortcuts or best practices which our team can easily show you. We are here to make your Alma experience better.

A very easy program to set up and use.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The program is easy to use and has many features to it. I especially like the remote access feature, which makes grading from home possible.

Cons: When you are adding comments when finalizing grades to the entire group, you must save each student's grades and comments separately, otherwise you lose them all. I have done this a few times because you only use the feature three to four times per year.

Super happy with Alma

Mar 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Alma has been a game changer for us. As a small college-prep school with a very small administrative team, it was next to impossible for us to keep track of things like attendance and assignments on a day to day basis. We had tried other services and found them cumbersome and to have way too many features for our needs. When we implemented Alma this past summer, it was like a breath of fresh air. Using it is very simple, intuitive, and it's kept us much more connected with our families as well as allowed for parents to be able to more easily track their child's progress on a day to day basis.

The one thing I really want to highlight here though is their customer service. It is, bar none, the best customer service team I've ever worked with. Responses to questions are extremely fast, patient, and kind. They are flexible with requests and are very open to feedback. I was happy with the product when we adopted it, but was blown away by the outstanding customer service.

While there are definitely features that we wish Alma had (the biggest one by far being the ability to have it work well on mobile and/or have an app), in general it's been great, and they add features frequently as a growing service. I have a feeling that Alma will only improve on an already great project as time goes on. I recommend them highly.

Vendor Response

by Alma on March 30, 2016

Michael, thank you so much for the kind words! We work really hard to make the platform simple and intuitive and it is great to hear that we are succeeding at that! We know how important a mobile app is and we hope to have that available over the next year. We will keep you updated!

Always wishing it were better.

Feb 25, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to create and post assignments. It allows weighting of grades. Nice data summaries of grades. Being able to access school-wide student schedules and contact information is helpful.

Cons: Does not have the capability to create a seating chart for attendance. Roster printing is inefficient.

Overall: Good tutorials. It is relatively easy to learn. The gradebook makes it easy to keep track of assignments turned in. There is good data continuously available for class means and medians on assignments and tests. Students and parents have access to their current grades and missing assignments without having to ask teachers during class time.
I wish that the attendance function did not default to "present" unless I actually mark present, and I wish that there were a way to create a seating chart that interfaced with the attendance. Most substitute teachers really appreciate an updated seating chart, easily printed.

Vendor Response

by Alma on February 28, 2018

Hi Gary, We always want it to be better too, which is why we have teams of industry experts issuing weekly updates to Alma based on customer feedback. We're glad you find the assignment management, data summaries, and access to information helpful. Your suggestions have been logged and potential solutions are being explored.

Great customer service.

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Though it took some time to get adjusted to a new management system, the people of Alma were always willing to listen and try to meet our needs. The best part of the system is it is continuing to grow, new features are added monthly.

Cons: The system works relatively smoothly, but there are times where I need a specific report that I cannot pull. There is a form builder beta that I am looking forward to see developed. Additionally, I would like to see a data warehouse portion of the system. One stop shopping would be nice.

A killer SIS.

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Perfect. It give you all that you need from an SIS. I mean...it really is.

Cons: Limited scope. I am Director of Technology at a private school. The system is not as robust as a Blackbuad or Veracross, yet.

Overall: Every SIS should be this easy and straight forward. The team at Alma is extraordinary. The product is easy to use and efficient.

Vendor Response

by Alma on November 08, 2016

Hi Jean-Philippe, Thank you so much! I'm so happy to hear that you find our product so easy to use. And yes, we release product updates each week so continue to let us know what types of improvements you would like to see within the system - we listen and use every bit of feedback! Kelly

Alma changed the way we look at student information!

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The visual interface is intuitive and logical in its progressions. The customer support is immediate and tailored to your specific need.

Cons: It is still difficult to create your own reports, but the interface is progressing. We are also working towards a Data Warehouse solution that is still in the building stages.

I have used many other types of software at school, but I have found ALMA the most user friendly!

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is easily accessible. I can go from class to class at a simple click. It's easy to find everything I need. It's also easy to learn - I didn't have formal training and yet I am able to understand how to use this software without any problems.

Cons: I would like to be able to click on "Class emails" and then select separate families to email. (Unless I haven't found out how to do this). Sometimes I want to email 5 or 6 students at once, but I am unable to, unless I go into each student and copy and paste their emails.

Overall: I am able to show separate students their grades without having to share the whole class. Ease of use is excellent!

Great at what it does, though limited in what it does...

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super user-friendly. Beautiful interface. Easy on teachers and admins. Partial sync with Google Classroom.

Cons: Lack of many modules: Library, admissions, facilities... Lack of Google integration (email, calendars...). Clunky calendar features.

Overall: Good customer service. Fast/easy learning curve.

Excellent product with great user interface. Very easy to set up, use, and navigate.

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very intuitive interface. Excellent customer service. Frequent updates that take customer requests into consideration.

Cons: Some inflexibility across users (i.e. directory access). Software is very user friendly, for both novice users and those with more experience.

Vendor Response

by Alma on January 08, 2018

Hi Heather, Thank you so much for taking the time to send us your feedback! We are happy to hear that you feel that Alma very intuitive and easy to navigate. Thank you for the constructive feedback about our directory - we are actually in the process of revamping that as we speak. Something to look forward to! You have a been a great customer to work with. Looking forward to our many Alma years together!

We have recently started the transition to Alma and have found the transition to be well supported.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the clean layout and user friendly design. The customer support team is responsive and helpful. Overall our transition has gone smoothly.

Cons: I wish there was an app for teachers to make attendance and entering grades simpler. I also wish there would have been an easy way to transfer historical data from grade levels below high school. It would be great if payments could be processed through Alma. I look forward to seeing the enrollment forms and helps Alma will offer.

Overall: This software is more modern that what we were using. It is very user friendly and aesthetically pleasing. It simplifies the steps needed to achieve our goals.

Vendor Response

by Alma on February 26, 2018

It's great to hear that your transition went smoothly. Sometimes this can be the hardest part depending on what shape your data is in! Our admissions feature, Alma Start, is going to save you a huge amount of time and will be a very professional look on the parent facing side of Alma. Thank you again for taking the time to let us know your thoughts. Your feedback has been noted and passed along to the team!

This was my first year using Alma. Our school has used it for 2 years

Jun 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of keeping attendance and being able to email the parents. The parents like the ease of checking their children's grades and assignments.

Cons: I am having trouble learning the report card program. I am still receiving training for this but it seems very difficult to have to switch back and forth from one program to another. I sure once I understand it with more training I will like it. My trainer does.

Alma has made life so much easier!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user friendly and integrates so many different pieces of information into one place. I am able to click on a student name and see their siblings, parents, attendance, report cards, disciplinary infractions and so on with just a few clicks!

Cons: There are a few minor improvements which we have asked Alma to improve, and they have been responsive to these adjustments.

Vendor Response

by Alma on February 27, 2018

"Alma has made life so much easier!" -- music to our ears. Our easy-to-use interface and powerful (yet incredibly flexible) technology is why so many schools and districts are making the switch to Alma! Thank you for the feedback, we appreciate it.

In terms of vision, mission and execution Alma is far ahead of the competition

Apr 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Alma is powerful, feature-rich and there exists no significant initial learning curve for teachers and students alike. For school administrators it is still pretty hard to setup correctly though. Especially, if your school is not a typical US school. In that case your requirements might differ, but Alma can and did definitely help with almost any situation imaginable.

Alma's recent April'2016 upgrade is wonderful. I can just click and enter a grade right into the 'live' gradebook. I have missed this feature so much since my experience with Engrade. I am super happy about these and other recent developments. In fact, we probably use only 50% of the system's capabilities, because Alma could make a better case of training its user base e.g. by means of tutorials and webcasts.

At this price point, Alma is going to succeed and spread like a wild fire. It is that good.

Vendor Response

by Alma on November 08, 2016

Hello, Thank you so much for taking the time to write such a meaningful review! Your feedback is very constructive. First, we are so happy to hear that you think very highly of our product. Our gradebook updates have been a big hit and we are constantly releasing new improvements as each week goes by. We are currently in the process of revamping our help docs and have created several video tutorials over the past year. Looking to learn more about a particular feature? Feel free to reach out and I will be glad to send our video tutorials your way! Regards, Kelly

ALMA is customer friendly and extremely responsive.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: ALMA provides flexibility and responsiveness to individual needs. ALMA continues to grow at a rapid pace developing new features which are design to expedite the management of student data.

Cons: ALMA is continuing to evolve and increase functionality as well as unique features. While the system is not old, it provides all of the necessary tools and has increased functionality considerably every year.

Alma Review

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been looking at new software for a long time. This is the best I've seen.

Computer scheduling of classes, Google integration, online enrollment, quick reports, colorful menus, file cabinet for student info, and intelligent communications to students and parents make this software VERY easy to navigate and it will you save time.

Customer service is very good and attentive. I can't really ask for more.

Contact this company...You won't regret it!

Cons: Bio area could include more fields. Maybe include Apple School Manager integration someday?
Wish there was a way to sort by grade in directory.

Overall: Increased productivity and ease of use.

Vendor Response

by Alma on February 27, 2018

Wow Sam! Thank you for the glowing review. We recognize how difficult change can be, and the amount of research that goes into choosing such an important component to the education process. We are so thrilled your arduous search ended with Alma and we will be here to continue supporting you in every way.

Alma is visually appealing to students, staff, and parents. Navigating the system is intuitive.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is excellent. If there is ever a problem I can use the online chat to get answers or call Alma. Alma offers custom reports to meet the individualized needs of schools.

Cons: The reports section needs attention. Waiting for an upgrade so that data can be more easily customized.

Overall: Connection to google classroom is great. Students can easily access and utilize the system. Staff can easily submit grades.

Once you learn the system it is easy to use

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to grade one assignment for several subjects saves time. I grade one assignment in Religion, Social Studies and Literacy.

Cons: Some reports are difficult to read. I think it will be better if you could download the whole report directly from the site instead of waiting for them to runit for you..

Vendor Response

by Alma on February 27, 2018

Katherine, we are so pleased you are enjoying Alma's flexibility and ease of use. Thanks for the feedback too! While most of our reports are directly downloadable, a few require customer service attention to create. Always feel free to reach out for assistance. Our team is always here to help.

Besides a few "quirks" at the beginning of the year, I've had no issues entering and looking up info

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: User friendly.
Ease of looking up reports.
Easy to enter information.
Love the main page of each school, all basic information is on that page.

Cons: For state reports, we've had to work with Alma to get all the fields in for the reports to correctly extract, and that took some time. However, customer service has been very helpful and responds to my questions within 24 hours, sometimes even sooner. We have a Google spreadsheet set up where I can enter the problems as I come across them, and that has been a great tool for us to use.

Alma made it so much easier to see my students grades in all of their subjects.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: I like being able to access grades easily from our entire school. I can see problems and trends easily and contact parents to find solutions.

Cons: Entering in assignments one at a time. Tedious and repetitive. It would be easier if you could add multiple assignments that are pretty much the same but using different dates or points possible.

Overall: Checking grades from all teachers .

Great

Jul 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked how very easy and quick it is to input data. They layout it great too. I liked how I can see the progress of each child throughout the year in whatever group they may be in too.

Cons: I did not like how frequently it has pop ups. I like this program so I do not have many cons.

Overall: Got time back.

It took me a while to get used to Alma but once I did, I love it.

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Alma is easy to use and gives me all the information I need. It makes grading and reporting easy.

Cons: It was just really different to what I was used to using. At first, I was confused about how to send in report card grades for the class I teach. But, after doing it a couple of times, it's actually really easy to use.

Overall: It made tracking grades so easy!

This is my first year using ALMA student management system. It has been easy to learn and navigate.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Consistent interface and navigation. Intuitive tools. Reporting is mostly flexible. The company keeps up with updates and new features as needed to improve the product.

Cons: Pictures of students on attendance screen would be helpful. Students of pictures on student profiles are too small to see.

Overall: productivity

Vendor Response

by Alma on February 27, 2018

Thanks, Mark! We love hearing how easy Alma is to use. And thanks for the excellent suggestion regarding the photos. We have passed on to our development team! (Until then, have you tried increasing your browser magnification?)

Missing many components that most educational grading software offers.

Mar 28, 2016
3/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: The reports are not user friendly and don't offer what teachers need. The attempt that Alma made to create a reports section is poor. The reports are very rudimentary and are not acceptable. The interactions that I've had with the online support has not been helpful and the reps are rude! Also, the program (Alma) doesn't allow a teacher to go back and look at previous lesson plans once they've been marked completed. Which begs the question of what's the point of putting your lesson plans online if you can never access them again!!! I'm extremely disappointed with the program and staff!

Vendor Response

by Alma on March 28, 2016

Hi Courtney, I understand that our teacher reports can be improved. We are working all of the time to make the reports teachers find valuable available and easily accessed. I'd love to learn more about what you would like to see. I am very surprised to hear you find our support team rude. That is not the typical experience our users have as you can see from previous reviews that we normally get 5 stars for customer support. We take customer support very seriously and I will work with our team to ensure our customers are heard and supported in a friendly manner. We never want our users to be disappointed with their Alma experience. I will reach out to you via email to see how we can make Alma work for you. Regards, Elizabeth

We have used this software for two years. Great experience!

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: --very easy to navigate
-- continuously improving and upgrading features
-- great customer service

Cons: -- transcripts have a simplistic look (very small font, no way to change anything in design)
-- report cards design also needs a better look and an easier way for custom design

Overall: Great SIS for our two school campuses.

Valuable SIS

Oct 03, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: For a light Student Information System, Alma provides a well design User Interface and great customer support. Their report card customization is strong and the myriad reports provide a wealth of information.

Vendor Response

by Alma on November 08, 2016

Hi Michael, Thank you for your kind words! We are pleased to hear that you find Alma to be a well-designed, valuable tool. We have enjoyed working with you as well! Best, Kelly

I could not do my job efficiently and in a timely manner.

Feb 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Cons: It takes me much longer to record and print grades. There are too many steps to go through to reach my goal. and some tasks are STILL NOT available !

Overall: I can not think of anything positive to say. I can record grades and take attendance. I need to be able to do more.

Vendor Response

by Alma on February 27, 2018

We appreciate your feedback. We would like to learn more about the tasks you feel are missing and how we can make your job easier. There are shortcuts in the grade entry screen that make that process faster (look for the key in the top left). Alma¿s student and parent portals provides real-time information on grades and attendance, giving parents and students the freedom to view their records at any time. We find this, along with the individual student view in the gradebook, gives teachers the ability to share information and help the environment by being paper-free. If you have any additional feedback please submit your requests through the in-app messenger. We always like to hear from our users.

ALMA has been extremely responsive to our district needs. They really listen to our feedback.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. Not complicated to navigate. It is easy to locate student and parent demographic information.

This software allows the user to achieve precision regarding their system of daily tasks in the sch

Jun 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: there are several things that I like the graphic interface between the user that makes it a tool for easy use, but also the organization of the results and the versatility of the information it provides, makes the user experience meet the user's expectations.

Cons:
This is a software, which as I said before its characteristics are dynamic and their interrelationships, this in some cases makes it a complicated tool at the beginning regarding the handling of the initial data, but after the initial adaptation is over the user is finding the positive aspects of the program.

Overall: I improve the activity of interrelation between the users of the program and their quality of response of their school actions, raising the academic performance, important processes for the prestige of our academic institution.

Capterra-loader

Alma Reviews

Feb 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best SIS I have worked with. Easy to use and quick customer service. Syncs with google classroom and user-friendly.

Cons: There were some features that Alma does not have. They are looking into updates.

Excellent Tool for the Teacher

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Alma has been an incredible tool for our school, and I am so thankful we began using this software. Student, teacher and parent have easy access to students' assignments and grades. The program is easy to use and Alma staff is always on hand to assist when there are questions. The staff at Alma have also worked closely with our school, which follows an independent study module, to customize usage to meet our needs.
As a teacher, I've been incredibly impressed by the ease of data input and record keeping. Alma has made my life so much easier. My students are also thrilled with their ability to check grades, assignments and comments online, anytime. I highly recommend Alma to others.

Vendor Response

by Alma on November 18, 2016

Hi Joyclynn, We are so happy to hear that you find Alma so easy to use and that your students and parents are thrilled to be kept up to date with their progress. This is a true goal of ours - to bring educators, students, and parents together. We take pride in the relationship that we build with our schools so that we can customize the trainings and customer service that we provide. Thank you so much for taking the time to send in your feedback! We enjoy hearing from our teachers! Best, Kelly

As a student service software program I find it cumbersome and lacking in basic functions.

Feb 23, 2018
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I believe after a few years of refining the product, it will be a be a useful tool. The report function of the system is very useful

Cons: It takes me several more steps to complete a task. It does not provide the ability to perform many tasks. The program is too rudimentary for a school our size.

Vendor Response

by Alma on February 27, 2018

Thank you for the feedback. Alma is pretty widely known for cutting down on extra work for our customers. We are thrilled to work with your school to understand which tasks are holding you up. Despite having the widely recognized best-in-class SIS, we continue to add improvements to Alma every week. In fact, because of your school's great feedback over past several months, we have already implemented many of your requested improvements! We are confident you will continue to see benefits over the remainder of this year.

A great start for a well-designed platform.

Mar 24, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: So far Alma has met the vast majority of our needs as a school. The platform is continuing to grow and expand with refinement and features, but most importantly, it is the approach to integrate administrative tasks like class set up and scheduling together with learning management. While this isn't unique, the user-friendly design is.

The design is what makes Alma stand apart from other platforms in this space, and if virtually anyone with basic computer-literacy can set up, organise, and manage a school with current data, then Alma is wildly succeeding. This is the biggest hurdle to using any system and the threshold for difficulty is relatively low.

Not all processes are intuitive and it takes some playing to see just exactly how Alma has designed their system to work, but it is far easier than any competitors that I have used such as Power School. For small schools, especially ones with little to no budget, Alma is an adequate, if not incredibly decent solution.

I'm looking forward to see what changes are coming for the next school year. I would definitely recommend Alma to schools similar to ours and need a school-wide solution to interact with all of their stakeholders.

First year using Alma. I've found the support great and work flow easy to follow.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was able to learn most of it before we even started training. It is very intuitive. My favorite piece is the student data editor in "Reporting". I can easily pull reports and update data from this spot.

Vendor Response

by Alma on February 27, 2018

Thanks for your feedback, Alison! It¿s easy to be easy to work with when the team you¿re working with is easy to work with! Is that a mouthful? Well it¿s worth saying!

Capterra-loader

Awesome experience. Made grading and keeping track of attendances and incidents much easier!

Jun 21, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is easy to access. If I ever needed information on a student, all it took was the click of a button.

Cons: I don't have any cons. I haven't had any bad experiences with alma! Very easy to access and very useful for the school.

Overall: I was able to have easier access to students' information. I was also able to keep track of data such as attendance, grades, and incident reports.

simple and easy to enter things. I love the new copy feature can copy another teachers assignments

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can cut and paste similar assignment titles. I also liked that I could copy another teachers assignments

Cons: I would have liked on the drop-down menu for the option of absent to have come up. Instead of just turned in or not turned in

Overall: It was very user-friendly. And I love the videos when something new came out where you taught us how to use that feature

Our teacher experience has been very positive. We have struggled with office/admin functionality.

Feb 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Very good home dashboard page. Lots of good data at a glance. Very good teacher, grading, classroom functionality. Very good report card system - easy to use.

Cons: Limited in the ability to add and track customized fields. Hard to extract just the data I want out of the system.

Overall: Easy report card setup. Teachers love the gradebook.

Alma is easy to use and a great tool to have incorporated within our district.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of Use
Clean Navigation
Great support, easy to contact and willing to help in any way possible!

Cons: No way to auto or manually upload/import student emails, have to enter singly manually. Our district has regular turnover of students and new accounts are created daily, being able to upload would make things easier.

ALMA has been wonderful to work with.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use. When I can't figure out how to do something, they have great support staff who respond quickly with screenshots and detailed instructions!

Cons: Sometimes it is a little overwhelming because there are a lot features our small school doesn't need but I'm sure there are a lot of schools who greatly appreciate those features!

A Tool for the Future!

Jun 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Alma is built on a competency platform and has allowed our districts to transition from a traditional grading system to a competency based system. The customer service has been fast, effective, and personalized. Training for all staff was positive, and all user groups (teachers, administrators, secretaries, guidance counselors, etc...) agreed that Alma will allow us to move into the future with ease.

The flexibility of the grading component will allow us to provide more transparency to parents and students, create a "move on when ready" educational environment for students, and give us the detailed information we need to support students who are not yet meeting academic targets.

Cons: There is nothing to dislike at this point, but if I had to find something I would like to see improved in the coming years, they would be: the ability for the call system to have a recorded voice as opposed to a robo-voice; and the ability to add future attendance instances.

Very easy to navigate and alot of information at the tip of your fingers!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I did not have any training for this software but was still able to find my way around and be productive. The online resource guide is very helpful but the online support staff is absolutely amazing! So professional and knowledgeable. They have walked me through many sticking points and put me back on the right path. There is so much information that the teachers use daily (absenteeism, grades, assignments, bio) all at their fingertips.

Cons: I don't really have a con except that it was overwhelming for me because there is alot of features that integrate together. Once you get the concept, the pieces of the puzzle seem to fit!

Our high school staff hates Alma, would not recommend. It has caused MUCH stress and confusion.

Feb 27, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Can search individual students easy. Email entire classes. Format looks clean. Our staff and students honestly don't have much positive to say about it Alma

Cons: Almost too much to name. Have to hand calculate class GPA and ranks. Grade book meant for elementary, NOT high school. Printing out a simple class roster very confusing. Can't print out a homeroom rosters at all. Have to scroll through ENTIRE school class list to find your class for reports. Students can't even see their GPA and they also hate the system. No app for phones, so students can see correctly on their phones, made for ipads only. Grades and reports will randomly disappear.

Easy to figure out. Students can access grades easily.

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. With almost no training I was able to get up to speed. Students find it intuitive. They check the site every day.

Cons: Loss of data with roster changes. We made several student changes during the year and lost grades. Luckily we did screenshots!

Overall: Kept up grades easily

I've used many online grading systems, and Alma is my favorite so far.

Jun 22, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the layout/formatting. It just made sense and was very easy to navigate. There were so many features for teachers that are valuable day-to-day and also in the long term.

Cons: When I was submitting grades, there was no key for what the letters I could give stood for. (Ex: "g" = "growing") I know that each administrator sets these up and needs to communicate them to teachers, but it would be helpful to have a key for each set in case teachers forget.

Once the structure and pages are learned, Alma is very user-friendly.

Jun 28, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy repeat functions in grading, which makes grading 30 of the same assignment move more quickly and easily.

Cons: It is difficult to adjust the settings of a class once assignments have been entered, and if an assignment is accidentally entered under a wrong category it alters the entire grade.

Works well for our school!

Mar 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Alma is a user-friendly service that provides all that we need as a school. On Alma we keep our school calendar up-to-date, teachers create class assignments and submit grades, we generate report cards, and more. The customer service is great, and there is always somebody available within just a few hours to answer questions.

The only hard part has been getting all parents and teachers on board. If everybody used Alma it would be way more effective. Some parents and teachers are still holding on to former tools, so we are hoping to make Alma a required service for all families and faculty so it can be used in the most effective way possible.

Vendor Response

by Alma on March 24, 2016

I am so happy you are pleased with your experience! It can be hard to move the whole school community over to one platform. But now that some of your teachers have been using Alma for two years maybe they can help the other faculty that have yet to make the transition. We also have a Parent Toolkit you can share with your parents to let them know a little more about who we are.

ALMA is "user friendly" for sure.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is clear and easy to use. It is fairly quick for me to add grades and take attendance.

Cons: I am still unsure how to maneuver everything available on ALMA---we need more training in how to utilize this tool.

Overall: LOVE this!

I use the software to input data as an administrative assistant.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very easy to go to the student's profile. If you are working on a specific section, like attendance, you don't have to click through to the tabs every time you change the student profile. The same section is ready to go when you are inputting information for multiple students.

Cons: It did take me awhile to figure out what reports were useful to my needs - better description of the report options.

Not good

Jan 18, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: This app takes all the control away from the teachers and hands them to the administrators. It takes way too many keystrokes to input grades. Grades can only be entered as numbers, not letters. Overall it's very inefficient and not user-friendly. Customer service does not respond.

Recommendations to other buyers: Don't.

Vendor Response

by Alma on December 05, 2017

Thank you for taking the time to leave us feedback. We built Alma with teachers in mind first and foremost. I was surprised to see you felt otherwise. We added gradebook short-cut keys last year that allows for speedy grading. Have you used those short cut keys? We ask teachers to input a percentage that ties to a letter grade rather than just a letter grade because it allows for the most accurate grade calculations. We want to be sure we are representing student's achievement as accurately as possible. Lastly, our customer service is what sets us apart from other companies. We strive to not only respond but listen carefully and actively so we can continue to make improvements our users find most beneficial. It is so out of character for us not to respond at all I apologize if that was the impression you have. We will make it up to you with your next interaction!

Awful

Feb 27, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Cons: Reports and functionality. Can not run useful grade reports. No student rank. As SIS go this is one I would not recommend.

Vendor Response

by Alma on February 28, 2018

Hi Gregory, Thank you for your feedback. We truly appreciate you taking the time to help us improve the Alma experience. Change can be difficult, and while most Alma users have had positive experiences, we are continuously improving because our mission of serving educators like you is our life work. We would love to learn more about what you find useful when running grade reports. We have several options but if they are not meeting your needs we can certainly improve them! Your Account Manager will be in touch to learn more.

I have been able to record student assessments, then they are ready for report cards.

Jun 10, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros
Easy to record assessments, attendance, and comments.
All grades are ready for final report.
Correct wording appears on report.

Cons
We have multi-age classrooms, and differentiated. Assignments are different for groups of students, and the class list looks as though some students didn't complete the assignment, when it wasn't assigned .

Vendor Response

by Alma on June 11, 2015

Hi Margaret, I am happy to hear you found attendance and report cards easy to use! As far as the gradebook concern you have, you can mark the assignments as "N/A" (Not Assigned) for the students that are on a different level rather than "Not Turned In". N/A will not count against the student. It records in your gradebook as if that assignment does not exist for those students. I hope that helps! I am sorry to see you only gave us 3 stars for customer service. If there is anything we can do to improve our customer service for you please let us know! We take pride in being very responsive and listening to all of our users :)

I have enjoyed working with the team at ALMA to make this program specific to our needs.

Mar 30, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like that this software is SO easy to use and the flexibility is wonderful. We have had some challenges here and there, in order to set up the program to fit our needs as a Charter School with students working online as well as students in a brick and mortar setting. The team at ALMA has worked day and night to help us set up a system that is customized to our needs. Our teachers are thrilled with the software and it's capabilities in curriculum planning, assignments and grading. I'm excited for the future and the continual updates and improvements that ALMA is making. I'm very impressed with the ease of the program and it's "real-time" features.

Vendor Response

by Alma on November 08, 2016

Hi Barbara, Thank you so much for this valuable feedback! Alma is happy to hear that you find the product so flexible and easy to use. We look forward to making it an even better product for your administrative staff and teachers and look forward to working with you in the years to come. Thanks! Kelly

Better than we could have imagined.

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Alma for several months now and are very pleased with it. Our school is not a regular school. We are a private k-12 school that has been in operation for 40 years. To aid us with accreditation we began searching for an LMS and SIS. Alma did an amazing job working with us to set up our non conventional systems of grading and scheduling. The people we have interacted with have been excellent and customer support has been phenomenal.

Pros: Easy to use, great support and a good price. Huge value.

Cons: Some of our weird situations aren't handled but they have done a great job working with us.

We are putting our whole school on it as soon as possible.

Vendor Response

by Alma on March 30, 2016

Mark, you know how much we love working with you! You always provide us with insightful feedback and help us to improve the product. We look forward to the whole school community using Alma!

Great customer service! User-friendly interface.

Jun 09, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Alma has been great overall. It's quite a step up from the software we used last year. A lot of the teachers are pleased. We've encountered some glitches here and there, but the customer and tech service has been phenomenal and fast! The report card feature is pretty great--it makes it quite easy to get report cards done and out to parents (and without having to use ink and paper!). A couple teachers have complained about the inputting of grades being time-consuming. Overall though, the we've been quite pleased.

Vendor Response

by Alma on June 11, 2015

Hi Brent, Thank you for the feedback! We are working on streamlining the assignment and grading process, so hopefully your teachers will find the process faster next year. I do love to hear that you found the report card process to be fast and easy! That is our main goal when building each feature. We look forward to another great year with you and the entire Arches team!

Migrating to Alma

Jun 09, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are migrating to Alma for the 2015-16 school year. I have been watching this product for several years, and am looking forward to implementing it as our SIS system going forward. Customer support from Alma has been outstanding during our data migration, and they are very open to passing along suggestions for future updates to their development team.

The user interface is very easy to understand, and I am looking forward to working on report card designs over the next few weeks and will try to update this review during that process.

Vendor Response

by Alma on June 11, 2015

Hi Greg, It is nice to hear that someone who has watched us grow can see the value we can add to their school! We work really hard to keep things as simple and easy to understand as possible. We are looking forward to helping you implement Alma school wide next year!

I find it very time consuming to use

Feb 26, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The one thing that I do like about this program is that my home page has pertinent information needed for a few reports .

Cons: It takes 5 steps to do 1 thing and alot of the information that we need is not available as part of the program.

Vendor Response

by Alma on February 27, 2018

Thanks, Heidi! Every user has unlimited access to our in-app support and we are happy to provide additional training. Please feel free to reach out to us with any questions or help you may need.

I'm a classroom teacher and use it daily.

Mar 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: web. based, easy to toggle between classes
Cons: missing features - seating charts, student health flags for such things as allergies. Information is hard to read for grades (I lose the students name as I move across.)
I'd like to publish grades without having to mark each student received or not turned in. (If I don't enter a grade it should automatically say not turned in and have a 0.)

Vendor Response

by Alma on March 30, 2016

HI Cheri, Thank you for the feedback! We are working on some improvements for the gradebook. And seating charts has been a common request - I'll let our product team know! We do currently have the flags for allergies or other important health information! You can ask an admin at your school to input those for you. Elizabeth

New Customer Likes Alma Features

Jun 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Navigating Alma took some coaching, but once I did I found it easy to use and very handy. I like that I can weight assignments by category, that averages are automatically calculated, and that I'm able to review past trimesters and quickly compare them. I also like being able to override the calculated average when I feel it's appropriate. What I wish is that I could input assignments directly onto the gradebook, saving the step of creating the assignments. Overall a very good product and experience.

Vendor Response

by Alma on June 11, 2015

Hi Jean, Thank you for taking the time to leave us feedback! We truly love to hear from and listen to our customers. We are working toward streamlining the assignment and grading process even further. We will keep up updated!

Use of lessons

Mar 24, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I truly like NextLesson and will continue to use it. I teach Project Lead The Way Engineering classas and because my lessons are so focused on engineering, I don't always have time to cover other needed subjects and holidays. I have used NextLesson and have provided extra credit assignments on the following topics: Pi Day, St. Patrick's Day, Black Heritage Month and March Madness! My students have enjoyed the extra well-planned lessons. I have also used lessons to enhance the PLTW lessons like the skyscraper lesson or Pi Day's lesson.

NextLesson is actually coming to my school to teach staff how to use more NextLesson lessons. This is long awaited and can only heighten our offerings for student success.

User Unfriendly

Mar 24, 2016
1/5
Overall
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: Pro- have people ready to hear your concerns, but don't fix the concerns
Cons-very user unfriendly, takes to long to use

Vendor Response

by Alma on March 28, 2016

Hi James, Thank you for the feedback. While it may not seem like we are listening -- we are. We have heard and logged all of the suggestions you have made and you will be happy to see many of them available this week. We will be releasing gradebook improvements and shortcuts which should cut down on the amount of time you spend grading tremendouslyI Please don't stop giving us suggestions on how we can improve Alma. Some things take time to build so it may not seem like changes happen quickly but we are always working on improving the user experience. Thanks, Elizabeth

Growing with us

Mar 31, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been working with Alma almost for two years, and we can say that it is easy to work with its platform. We know that at the beginning it was designed for american school, but day by day this company has been improving some changes according latin-american schools interests, this has been great. We hope that Alma will continues growing and giving a better service for all of us.

Vendor Response

by Alma on November 18, 2016

Dear Jose, Thank you for recognizing that we are constantly trying to meet the needs of ALL of our schools, regardless of what country you are in! Thank you for taking the time to send in your feedback and we will continue to work towards make improvements that will put a smile on your face! Best, Kelly

The software was challenging to master. Teachers were confused due to clear direction.

Jun 21, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support staff was prompt, however seemed to have difficulty providing immediate responses. Many of the teachers that had difficulty met and discovered we were having the same problems. The support staff kept us motivated to continue. It was challenging to know or follow correct procedures since the lack of clear directions was the problem. An online step by step procedure manual would improve teacher hick ups.

Vendor Response

by Alma on March 22, 2016

Thank you for the feedback. We try to answer all questions as clearly and quickly as possible. We do have Help Docs located under the "?" in the upper right corner of the platform. I hope that between the Help Docs and our support team we answer all of your questions in a timely manner.

Great First Year-Great Customer Service-Great Product!

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is our first year using any kind of administrative software and while we didn't use all the features of ALMA this year, we look forward to growing into all the benefits of the software. I did a search of many different software products and found Alma to be the most easy to use, aesthetically pleasing and the customer service is unbelievable. They are very open to suggestions and the needs of our school.

Vendor Response

by Alma on June 11, 2015

Hi Lisa, We pride ourselves on good customer service so I am pleased you feel that way as well! I believe with each new feature you incorporate into your usage Oxbow will see all the benefits Alma has to offer. we are looking forward to another great year with you and your team!

Great UI, responsive customer service, continual improvment, great software!

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The UI is beautiful. Alma has really helped us to implement their system for our school. As the year progresses we are learning how to best use the software. Their customer service is excellent. They are building the product and adding features so they are very interested in our feedback. The UI is very simple and intuitive for the most part. As an IT support person I appreciate their interest in using feedback to make Alma even more intuitive and useful for staff.

Vendor Response

by Alma on March 22, 2016

I love that you can see how much we listen to our customers! It is feedback from our users that helps us to continue to build a product that benefits teachers and administrators. Thank you and keep the feedback coming!

Teachers can use without much training

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great way of organizing the information necessary for a school to run smoothly. The interface is easy to use. There are many different reports to choose from.

Cons: It would be nice to be able to generate the reports in pdf format. Not all teachers and administrative staff are comfortable with CSV files.

Vendor Response

by Alma on April 03, 2018

Hi Agatha. Thank you so much for the feedback - we are thrilled you are finding Alma so easy to use! We'd love to hear more about which reports you need in PDF format. Every user has different needs with the data produced in reports. Some users want to manipulate the data, which is when excel and CSV files are best. And others wish to see and share the data in a more formal way. That is when PDFs are most helpful. Depending on the report, we can make PDF an option as well as CSV! Your Account Manager will reach out to better understand which reports we should amend.

Alma is the best of the best

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Alma has changed the way our entire school runs and operates. Our school was originally using a software called School Dynamics which lacked a lot of features and tools that we needed. We decided to make a switch to Alma, and boy was that a good idea! Alma has so many features to allow full communication between parents, students, and teachers. Our staff and parents love it! The is no other online software that comes close to the amount of features, support, and usability.

Vendor Response

by Alma on November 09, 2016

Hi Micah, So glad to hear that Alma was a game changer for your school! We appreciate your support too and look forward to many years of working together! Best, Kelly

Awesome program - looks and feels like 2017 (it is 2017 currently), kids and faculty love it.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use, has a modern feel, and doesn't feel clunky. They are pretty spot on with their choice of features and UX. Easy to set up and use.

Vendor Response

by Alma on January 08, 2018

Hi James, Thank you so much for your kind review! We work really hard to make Alma the best SIS/LMS out there. It's only going to get better! Thanks! The Alma Team

ALMA IS TEACHER FRIENDLY WITH ONE EXCEPTION

Mar 31, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: ALMA IS A GOOD SYSTEM. THE PRIMARY ADVANTAGES ARE THAT IT IS EASY TO ENTER AND SEE ASSIGNMENTS. THE MAIN PROBLEM IS THE WEIGHT GIVEN FOR A PARTICULAR ASSIGNMENT THAT IS DIFFERENT FROM A TEACHER'S SETTING. FOR EXAMPLE, AN ASSESSMENT FOR 100 POINTS CARRIES A HEAVIER WEIGHT (%) THAN AN ASSESSMENT FOR 20 POINTS. ALL ASSESSMENTS ARE WEIGHTED IN OUR SETTINGS AND SHOULD BE A CONSTANT. ALMA CHANGED THIS FOR SOME REASON AND IT HAS PROVEN TO BE QUITE PROBLEMATIC FOR ME.

Vendor Response

by Alma on November 18, 2016

Hi Dale, Thank you so much for taking the time to send in your feedback! I will be happy to pass this feedback along to the team for their consideration. Best, Kelly

Our First Year with Alma

Mar 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall, the program is great. The teachers, administrators, students, and parents find the access great. The support team has been reliable and very helpful. The only issues that we have typically deal with the unique settings in our school, and sometimes, it is difficult to tailor the program to fit all of our needs.

Vendor Response

by Alma on March 24, 2016

We are so happy your school community finds Alma a beneficial tool! We try to be as flexible as we can but we do understand that sometimes there are certain settings we cannot accommodate. With that being said, we make improvements every week so keep letting us know how we can better meet your needs!

Excellent Customer Service From the Alma Team

Mar 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are still in the implementation phase with Alma, but I wanted to leave a review based on the wonderful on-boarding experience we have had. Every contact, from the first sales call to the most recent message from our customer engagement rep, has been incredibly positive.

The platform itself is intuitive and enjoyable to use. I can't wait to get it fully implemented so I can write a more in depth review.

Vendor Response

by Alma on March 22, 2016

Thank you for the kind words, Tom! The Naval Academy has been very easy to work with also and we look forward to you and your team diving into the platform deeper! We hope you will continue to be impressed :)